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GAP Insurance (aka Guaranteed Asset Protection) covers the shortfall between your car insurer’s payout and what you originally paid for your vehicle, what you still owe, or what it costs to replace.
If your car is written off due to theft, accident, fire, or flood, your insurer will usually only pay its current market value. That may not be enough to settle your finances or buy the same car again, especially in today’s market.
GAP Insurance can top up that payout. It can clear an outstanding finance or lease settlement, return you to your original invoice price, or cover the full cost to replace the car with one of the same standard as when you began.
Did you know
Vehicle-related thefts now account for more than 1 in 5 of all crimes?
Or that a new vehicle can lose 15%-35% of its value in the first 12 months?
Or over a 20-year period, a vehicle can lose, on average, 15% of its value year-on-year?
All the reasons why GAP Insurance can be a valuable protection.
There are various types of GAP Insurance available for vehicle owners.
All are designed to top up your motor insurance settlement at the point of total loss. They simply differ in what they top you back up to.
GAPInsurance123 offer a range that includes:
Return to Invoice GAP Insurance: to cover back to the original invoice price you paid, or the finance settlement if higher.
Vehicle Replacement GAP Insurance: to cover back to the cost of the equivalent replacement vehicle, the original price you paid or the finance settlement, whichever if the higher.
Contract Hire & Lease GAP Insurance: to cover back to the outstanding lease settlement, with optional deposit protection.
There are further types of GAP Insurance in the market, which you can learn about by clicking the 'i' button below.
If your car is written off, Combined Return to Invoice GAP can cover the difference between your insurer’s payout and the price you originally paid or the remaining finance balance, whichever is higher.
Car dealerships often sell this type of policy. It's essentially a mix of Return to Invoice and Finance GAP in one.
Our Combined RTI cover is available for:
Cars bought within the last 180 days (or up to 365 days for an eligible new car)
New or used vehicles (up to 8 years old, under 80,000 miles)
Vehicles priced under £100,000
Drivers aged 18 or over
Cars bought outright, on PCP or HP
Also known as RTI GAP, Back to Invoice, or Retail Price Protection, it’s one of the most common and flexible types of GAP Insurance.
If your car is written off, Combined Vehicle Replacement GAP can cover the shortfall between your insurer’s payout and whichever is higher: the cost of a replacement vehicle, the price you paid, or your outstanding finance balance.
It combines Vehicle Replacement, Return to Invoice, and Finance GAP cover into one policy, ideal if you want protection against rising car prices.
Available for vehicles:
Bought within the last 180 days (or up to 365 days for an eligible new car)
Up to 4 years old with under 40,000 miles
Priced under £100,000
Purchased outright, on PCP or HP
With drivers aged 18 or over
Also known as VRI GAP, RVI GAP, or Replacement GAP Insurance.
If your leased car is written off, this type of GAP cover pays the difference between your insurer’s settlement and the outstanding lease balance.
You can also add optional Deposit Protection, up to £3,000, to help cover any upfront rentals, so you’re not left out of pocket when arranging a replacement vehicle.
Available for vehicles:
Up to 8 years old with under 80,000 miles
Leased within the last 180 days
With a P11D value under £100,000
Where all drivers are 18 or over
On lease agreements with no option to purchase, e.g. contract hire lease
Also known as Lease Shortfall or Finance GAP.
As easy to make a claim, it is to buy
UK-Based Customer Call & Claims Teams
Our Insurance Policies
are covered by the Financial Ombudsman Service
GAP Insurance Claims processes are
Trading Standards Approved.
Our Insurance Policies are backed by the
Financial Services Compensation Scheme
We are Members of
The British Insurance Brokers Association
We understand that reviews from previous customers are essential when looking for who to buy GAP Insurance from.
Real reviews from real people help keep the online community safe and help policyholders make informed choices about the levels of customer service, backup, and claim performance.
Since we launched online in 2011, GAPInsurance123 has collected reviews from several sources. These include:
Feefo (the company we use to collect reviews currently), in connection with Treefo, now plant a tree on our behalf for every review or feedback we receive.
eKomi (a company we have used in the past to collect our customer reviews)
TrustPilot - We have no official link to TrustPilot, but customers can leave reviews through TrustPilot. However, we cannot verify these reviews.
Google Reviews - again, we have no official link with Google reviews, but customers can leave reviews via their Google accounts.
We are happy to confirm that, currently, GAPInsurance123 has received over 11,000 reviews across all of the platforms highlighted above.
With Treefo, you can now help other consumers and also try to protect our environment.
Our aggregate average rating is 4.9 out of 5 (as of August 2025)
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Vehicle depreciation: Your vehicle will have lost value since you first bought it, or secured it on a lease.
Your vehicle is written off or stolen and becomes a total loss: This may be following an accident, fire, flood or theft.
Market value settlement: The comprehensive motor insurer settlement from a car insurance provider only pays the vehicle's replacement value at the time it is written off. This settlement reflects the loss in value of the vehicle since you first got it.
Your financial needs: You need to pay off a lease, HP or PCP agreement and also replace the vehicle. Your motor insurers' settlement may not be enough, on its own, to do so.
Are you covered outside the UK?
Your GAP Insurance covers you in the UK & any EU Member State T&C's Apply
How can you pay for your policy?
You can pay using any Major credit card, PayPal & AMEX or by a premium funding agreement.
Is there a claim limit on my GAP Insurance policy?
Depends on the insurer and the GAP policy. Please check other policies for claim limits that apply.
Can I transfer my cover?
Subject to the eligibility of your next vehicle e.g. price, you can transfer cover free of charge T&C's apply.
Where are you based?
We are UK-based, as are our main Insurers. We also have a UK-based Customer Services & Claims Teams.
Do you pay for my excess?
Yes we pay up to a £250 towards your
Motor Insurance Company Excess deduction
Do you cover my named drivers?
Yes, we cover named drivers over 18 named on your motor insurance.
Who gets paid my settlement?
We pay all settlements in Cash (or your finance company) to you and not a "Pet" broker or dealership
Are your reviews genuine?
Yes. Our reviews have been collated by eKomi, TrustPilot, Google Reviews and Feefo since 2011.
Who owns GAPInsurance123?
GAPInsurance123 is owned by Aequitas Automotive Ltd, who are authorised and regulated by the Financial Conduct Authority in the UK.
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GAPInsurance123 is one of a number of brands owned and operated in the UK by specialist insurance broker Aequitas Automotive Ltd. Aequitas has been selling GAP Insurance since 2010 via its online brands GAPInsurance123, EasyGap, TotalLossGap, and Shortfall.co.uk.
We have sold hundreds of thousands of policies to UK vehicle owners in our time. Our experience gives us an almost unique insight into how GAP Insurance works as we work with different underwriters for our brands.
It also allows us to gather data on claims. Here, we can show you details on GAP Insurance claims across our brands over the last six years.
As you can see, the largest GAP Insurance claim paid was £39,980, and the average claim paid was £5,716.04 over that period. (Figures correct as of the end of July 2025)
We have seen nearly £6 million paid out in GAP Insurance claims to our customers since the beginning of 2019.
Average GAP Claim Settlement £4,813.29
Largest GAP Claim Pay Out £25,108
Average GAP Claim Settlement £5.796.32
Largest GAP Claim Pay Out £39,980
Average GAP Claim Settlement £4,922.72
Largest GAP Claim Pay Out £21,269
Average GAP Claim Settlement £5,065.05
Largest GAP Claim Pay Out £31,286
Average GAP Claim Settlement £5,392.31
Largest GAP Claim Pay Out £32,905
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We’ve been selling GAP Insurance online since 2011, helping hundreds of thousands of UK drivers protect their vehicles, often at a fraction of the cost charged by dealerships.
Here’s why we can offer better value:
We’re independent - We don’t work with just one insurer. We can compare underwriters to match the best policy and price to your needs.
No paid recommendations - We don’t pay websites to ‘endorse’ or 'recommend' us. We also do not pay for sponsored ratings. If you see us on sites like MoneySavingExpert or Honest John, it’s because we were featured, not a sponsor.
Not on comparison sites - Platforms like GoCompare and Confused.com may charge high fees to providers. We skip them to avoid passing extra costs onto you.
No inflated commissions - We focus on fair pricing and long-term value, not flashy marketing that may only add costs to consumers.
The result? A choice of more flexible policies. Lower prices. No added costs to you.
One advantage of being one of the longest-established independent GAP Insurance brands on the internet is that we have answered thousands of questions over the years. Our knowledge and experience mean we are well-placed to answer any query you may have.
If you think you have a strange question, please do not be afraid to ask us. We are sure we have been asked it before! .png "GAP Insurance expert")
We also know that some people do not have time to call us in the daytime to you can contact us by email or via our contact page (details in the menu at the top of the page).
Our experience also allows us to write comprehensive and knowledgeable guides and reports on all kinds of aspects surrounding GAP Insurance and the other products we provide.
Here are some of the most popular and latest pages you may want to take a look at.
Can you buy GAP Insurance after buying the car? - Do you have to purchase a GAP Insurance policy before leaving the motor dealership? Find out what options you may have for a GAP policy after buying your vehicle.
GAP Insurance, is it worth it? - The question that anyone looking at protecting their vehicle purchase will ask. Whether you are buying new or used cars, paying cash or taking funding through a finance company, do you have a need for GAP Insurance? Will GAP cover benefit you? Here we run through the pro's and con's of taking GAP Insurance cover or not.
What does GAP Insurance cover me for? - So many questions can be asked about what GAP Insurance actually covers you for. How does GAP Insurance add to your car insurance payout if it is stolen or written off? Does GAP Insurance cover every incident that may happen? Is GAP Insurance only for a brand new car? Lots or questions and lots of answers in our guide.
Can you renew GAP Insurance? - When you get a GAP Insurance quote, is it possible to renew GAP cover at the end of that period? If you keep your brand new car longer than the end of the PCP agreement what are your options for GAP Insurance cover?
How do you cancel GAP Insurance? - If you sell your vehicle mid-term, and you have no further use for your GAP Insurance policy, what are your options? Here we explain your cancellation options.
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Does car insurance cover your finance? - Find out why expecting your car insurance settlement to cover your finance could leave you with a nasty shock.
Top 50 GAP Insurance exclusions - All insurance have exclusions. GAP Insurance policies are no different. Here we provide you with 50 GAP Insurance exclusions. Some you may expect, some you may not.
What is Combined GAP Insurance? - You will often see GAP Insurance products described as 'combined'. What does this mean? Here we explain what a Combined GAP Insurance policy is, some of the more popular examples and how they cover you.
Does GAP Insurance cover balloon payments? - A Personal Contract Purchase (PCP) finance agreement is one of the most popular forms of finance agreements used by 'retail' car buyers. Whilst GAP Insurance should cover an outstanding finance balance, but what about the balloon payment due at the end of the PCP term?
Do you buy GAP Insurance from your motor dealer or an online provider? - The premium price difference for GAP Insurance at motor dealers and online providers can cause some concern and confusion. Here we explain the difference in premiums and other factors to consider when deciding where to purchase GAP Insurance from.
Additional products and services are available from GAPInsurance123. These include Tyre & Alloy Wheel cover, Scratch & Dent Cover and Motor Excess Insurance
Tyre & Alloy Wheel Insurance cover the cost of punctures, blowouts, and cosmetic repairs to your tyres and alloy wheels. No excess to pay and instant cover from Brand New Cars ( T&C's Apply)
Cosmetic Scratch & Dent Insurance protects you against the cost of repairing minor scuffs, abrasions, and dings to the bodywork. No excess to pay and in some cases instant cover.
Motor Excess Insurance - To cover up to £1,500 of your motor insurance excess costs and charges per year. Cover available for private cars, motorbikes, learner drivers, taxis and more. From £14.99 a year for £250 cover.
Buy Tyre Insurance protect against punctures and blow outs: Runflat Tyres, Standard, self-healing and low profile tyres for cars up to 8 years old with up to 80,000 miles on the clock bought within the last 30 days.
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