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GAP Insurance is a subject that can be complex when you first come across it. Several types of GAP Insurance are available, so how do you know which is the best, and more importantly, for you?
Here we explain what each type of GAP Insurance can do in different circumstances.
Guaranteed Asset Protection, or GAP insurance, is additional insurance that covers the 'gap' between the amount your car insurance would pay out if your car were written off or stolen and either the price you paid for the vehicle, the cost of the equivalent replacement car or the amount you still owe on it.
For a valid claim on GAP Insurance in the UK, your motor insurance company must first declare the car a total loss and pay out the market value at the time of a settlement. The total loss would come following an accident, fire, flood or theft.
1. Return to Invoice GAP Insurance (RTI): This insurance covers the difference between your insurer's payout and the original purchase price of the car or the outstanding finance, whichever is higher.
Best for It's ideal for those who want to ensure they can get back what they initially paid for the car.
Available for: New and used car sales from a VAT-registered motor dealer
2. Vehicle Replacement GAP Insurance (VRI): This insurance pays the difference between your insurer's payout and the cost of a brand-new car of the same make, model, and specification. VRI GAP can be available for used vehicles also with specific providers. If the vehicle is used when purchased, it would be the equivalent vehicle of the same age and mileage as when you purchased the original.
Best for It's beneficial for those who want to replace their car with the same standard as the vehicle originally purchased without worrying about price increases. Alternatively, if you get an excellent discount on your car purchase, then the cost of a like-for-like replacement will be higher in all probability.
Available for: New and used cars bought from a VAT-registered motor dealer.
3. Lease/Contract Hire GAP Insurance (CHG): This insurance covers the difference between your fully comprehensive car insurance settlement and the remaining balance on your lease agreement.
Best for: It's perfect for those who have leased their car and want to avoid being left with outstanding payments if their vehicle is written off.
Available for: Leased vehicles secured via a motor dealer or leasing company.
4. Agreed Value or Return to Value GAP Insurance (AVG/RTV): This insurance pays the difference between your insurer's write-off payout and the value of the car at the time you took out the policy.
Best for: For car buyers of a second-hand vehicle purchased privately. Alternatively, it can be used when your current RTI or VRI GAP expires and you want to keep the car for a few years.
Available for: Used car purchases from a private seller.
Depending on your circumstances, there may be a choice of GAP Insurance products you could look at. In other cases, there may be only one option. Here we provide a series of everyday car buying situations, your options and which may be the best GAP Insurance solution for you.
Best GAP Insurance option: Vehicle Replacement GAP
Also available: Return to Invoice GAP
The fact that you have secured the vehicle with a heavy discount means that the cost of the same brand-new car will most likely be much more than you originally paid. In that case, a Vehicle Replacement GAP would provide a higher settlement than an RTI or Back to Invoice GAP. This will allow you to pay off your PCP finance agreement and have the maximum deposit for a new car.
Best GAP Insurance option: Return to Invoice GAP
Also available: Vehicle Replacement GAP
On a used car, where the vehicle has already seen its highest rate of depreciation, the advantage of Vehicle Replacement GAP may not be there. Therefore protecting the original invoice price with an RTI gap insurance may save you money on the premium and still give you a similar settlement amount.
Best GAP Insurance option: Contract Hire/Lease GAP Insurance
Also available: None
When you take out a lease for a car with no option, there is only one choice for GAP Insurance. A Contract Hire or Lease GAP Insurance covers the shortfall between your settlement from your car insurance company and the outstanding lease settlement owed to the finance company.
You do not qualify for Back to Invoice or Vehicle Replacement GAP coverage, as both require that you can own the vehicle. This is different from what you can do on a lease.
Best GAP Insurance option: Agreed/Return to Value GAP
Also available: None
A car auction is not a VAT-registered motor dealer or leasing company. Buying a car at an auction (this could include eBay) would count as a private purchase in GAP cover terms.
Agreed Value GAP can cover you back to the car's value on the day you bought it. Glass' Guide determines the value.
The advantage of an Agreed Value policy for a private purchase is that it covers the Glass's Guide retail value, not the auction or trade-in price. This means you can cover the cost of replacing the vehicle from a VAT-registered dealer, not another auction or private sale.
The highest level of GAP insurance is typically Vehicle Replacement GAP Insurance. This insurance covers the financial gap left by your car insurer's payout and accounts for any increase in the car's list price, ensuring you can replace your car with a brand-new one of the same make, model, and specification.
The duration of GAP insurance policies can vary, but they typically last between 1 to 5 years. The exact time depends on the provider and the policy's specific terms. It's crucial to check these details when taking out a policy.
If you've purchased your car using a Hire Purchase (HP) agreement, you could look at either a Return to Invoice policy or a Vehicle Replacement Insurance policy. Which may be better for you would depend on some further aspects of the purchase like is the vehicle new or used and have you got a heavy discount.
Combined means that two, or more, types of gap insurance have been rolled into one. For example, a Combined Return to Invoice GAP is a Return to Invoice GAP and Finance GAP Insurance in one policy.
The 'combined' element means that you usually get the highest benefit provider between the two types of gap insurance offered in the event of a claim.
With a Combined Return to Invoice GAP, the policy will cover you from the market value settlement from the car insurance policy and the higher of:
If you look at Combined Vehicle Replacement GAP with GAPInsurance123, this is THREE gap cover types in one policy. In the event of a total loss, then the policy can cover you from the market value settlement from the car insurance provider and the higher of:
So the advantage here is that you get the best outcome between the three levels. For example, it can be challenging to decide between a Return to Invoice and a Vehicle Replacement policy. You do not have to choose; the policy does it for you and ensures the maximum settlement.
When you want to buy GAP Insurance cover, not all products are made equally. Buying gap insurance makes sense if you pay cash or are looking to protect a finance agreement.
You have to buy the right GAP Insurance policy, of course.
Choosing the best level of GAP insurance for you ultimately depends on your circumstances. By understanding the different types of GAP policies and considering your needs, you can select the best level of coverage that offers you the most peace of mind.
Sometimes you do have more than one choice as well. You need to understand the differences and how each type can benefit you.
If you need help or advice, please get in touch with the experienced team at GAPInsurance123. We are always happy to help with any GAP Insurance queries.
Published 18/5/23, written by Mark Griffiths
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Gap 123 or Gap Insurance 123 to be official is a trading name of Aequitas Automotive Limited
Aequitas Automotive Limited was formed on the 17th of August 2010.
We are based in a stunning grade 1 listed Georgian Town House called Aequitas House in Hamilton Square, which is on the Wirral Peninsula.
Aequitas Automotive Limited is a privately owned limited company.
You can find our opening hours at the top of our websites. Please note that these may be subject to change. If you wish to contact ourselves outside of these hours, please email [email protected] and an advisor will contact you as soon as available.
Our telephone number is 0800 195 4926 or 0151 647 7556.
You can contact us using the contact form or directly at [email protected]
If you want to write to us please send your correspondence to Aequitas House, 56 Hamilton Square, Birkenhead, Wirral, CH41 5AS
The purchase price is the total on the road price after any discount but before you have paid a penny in part exchange or cash deposit.
IPT (insurance premium tax) is a tax paid to HMRC on all insurance premiums.
The FCA is short for the Financial Conduct Authority.
The FSCS is short for the Financial Services Compensation Scheme.
A PCP better known as personal contract purchase is a type of financial package which is often used to fund the cost of a car. We would ask you to speak to your dealership who will be regulated to talk to you regarding your financial package. In reference to your gap insurance it is important as there is a financial tie to your vehicle. This means that from your settlement the finance outstanding is always cleared and what ever is left is sent to you for you to spend as you see fit.
A PCH better known as a personal contract hire is a financial package used to fund the purchase of a vehicle.
The Ombudsman service is an independent service that mediates between financial service providers and policy holders.
The Insurance Broker is normally the company that you have purchased your policy or financial service from.
This is the policy document which contains details regarding the policy holder, the vehicle on cover as well as the type of policy purchased.
With regards to our Gap Insurance policies this is either the date that you have made a claim or the date at which your policy expires.
This is a set time stated within your policy Terms & Conditions during which you can cancel your policy and receive a full refund, provided you have not made a claim. We offer 30 days cooling off, but depending upon where you have purchased your policy from this may be different.
This is an option that may be offered by your motor insurance company if you have purchased a vehicle and are the first name on the V5. Please contact your motor insurance company if you think you may have this option.
The claim limit is the maximum amount your Gap Insurance policy will pay out on top of your comprehensive motor insurance companies settlement.
This would be the amount that you would need in order to settle your finance agreement on the day that your vehicle was written off.
As far as our policies are concerned, this means that your insurance company have looked at the reason for your vehicle being declared a total loss and must have agreed that your claim is valid.
This is a list of countries that your gap insurance policy will cover you in. You can find a full list is available in your policy terms.
With respect to our gap insurance policies this means any amount that you have brought forward from an old finance agreement to the purchase of your new vehicle.
This is the amount that you have paid for your Gap Insurance policy.
This is the date that you have taken possession of the vehicle.
This is the date that you have selected to start your policy from.
This is the event which your motor insurance has declared your vehicle written off.
This is the event which occurred for your own motor insurance to declare your vehicle written off.
The list price of your vehicle. This is normally only needed if you are purchasing your vehicle on a contract or lease hire agreement.
This is the insurance company who back your policy.
This is the organisation who will responsible for settling your claim.
This is the document from DVLA which will show that you are the legal keeper of the vehicle.
These are extras that you have paid your local garage to fit on your vehicle. (Please see your policy documents for a list of exclusions - eg extended warranty.)
These are optional extras that were fitted to your vehicle when it was first built at the factory.
Aequitas Automotive is our limited company name. We trade online using brands including Gap Insurance 123, Easy Gap, Total Loss Gap and Shortfall.
You can contact the office via the following methods: Telephone: 0151 647 7556 or 0800 195 4926 Email: [email protected]
The company registration number for Aequitas Automotive is 7347606.
Yes, our company is directly authorised by the FCA and our FRN is 821163
Our company is based in a grade 1 listed Georgian building in Birkenhead. Our address is Aequitas House, 56 Hamilton Square, Birkenhead, Wirral CH41 5AS.
Our BIBA number is 006652.
Yes, we are regulated by the ICO and our number is Z2455374. You can check this by calling the ICO on 0303 123 1113
No, none of our staff are paid commission when they provide a policy for you. All of our staff are salaried and any bonuses they get are based on rates of customer service.
Aequitas Automotive Limited was founded in 2010.
Our FCA Number is 821163
Yes. We can also offer Smartcare, excess cover and tyre and alloy wheel insurance.
Any member of our customer service team can update your registration plate. Your can contact us on 0800 195 4926 or 0151 647 7556 in order to update your policy.
Changes to your contact details can be processed free of charge. In order to update your details, please contact any member of the team on our contact numbers 0151 647 7556/0800 195 4926.
For security, if you are not logged in before you purchase your policy, it will not automatically assign to your online account. If you cannot see your policy, please contact our customer services team on 0800 195 4926 or 0151 647 7556 and any member of the team can assist.
Your online account password can be reset using the link below the log in area on the website. If you require assistance, please contact our advisors on 0800 195 4926 or 0151 647 7556.
IPT stands for Insurance Premium Tax. This is a tax on Insurance products which is passed to HMRC. All our Gap123 policies are inclusive of IPT.
At present (July 2021) the current rate of Insurance Premium Tax charged on independently purchased gap insurance/supplementary insurance is 12%.
If you change your vehicle mid-term, please contact our advisors on either 0800 195 4926/0151 647 7556 who will look into the options available to you.
In order to be eligible for the higher levels of cover, you must purchase your Gap Insurance policy within the first 180 days of ownership of your vehicle.
This will depend on the type of policy you have purchased. Please call 0800 195 4926 or 0151 647 7556 and an advisor will be able to go through this with you.
Gap Insurance is a single use cover. Once you have made a claim, the policy is then finished.
We may have options for monthly payments in regards to your policy. Please contact any member of our advisors on 0800 195 4926/0151 647 7556 in order to look at the options available.
Yes, all our policies are backed by the FSCS.
The quote provided will be a one off payment for the entire term selected unless you have chosen a monthly payment option.
No, in the event of a write off, any unused Road Tax can be claimed back from the DVLA.
All our Gap policies are designed to work alongside your motor insurance company. If the motor insurance company agrees to pay out then the Gap policy should follow suit.
No. We cannot cover taxi/private hire usage on a Gap123 policy. If you are using your vehicle for taxi/private hire usage, why not check our Easy Gap website for a quote?
Yes. Gap Insurance is a policy which tops up your motor insurance settlement. You cannot purchase a policy if you do not have comprehensive motor insurance cover in place.
RTI is the abbreviation of a Return to Invoice policy.
A VRI policy is a Vehicle Replacement policy.
There are a variety of Gap Insurance products available on the marketplace. What policies are available for you will depend upon certain eligibility criteria. In order to find out which policy options you have, please click for a quote or contact any member of our advisors on 0800 195 4926/0151 647 7556.
Unfortunately, Gap123 products do not cover for taxi use. If you are using your vehicle for taxi/private hire use, please check our sister site easygap.co.uk for a Gap Insurance quote
No. If you have a motorbike, please check our sister brand easygap.co.uk for a Motorbike Gap Insurance quotation.
Gap123 has a policy specially designed for those who have purchased their vehicle via a lease/contact hire option. If you wish to get a Gap Insurance quote for a lease vehicle, please contact any member of our advisors on our contact numbers 0151 647 7556 or 0800 195 4926.
Whether an RTI or VRI policy would be better for your situation is a personal choice. Each policy has it's own benefits depending on how you have purchased your vehicle. If you wish to compare the policies, please contact an advisor who will go through all your questions with you.
No, we cannot cover any negative equity.
Yes you must be over the age of 18 and have a full UK driving licence.
You must have fully comprehensive insurance.
No sorry you must have a fully comprehensive insurance policy in your name.
Yes you can cancel your policy. Providing you have not attempted to make a claim and cancel within the first 30 days you are entitled to a full refund.
Yes you can and providing that you have not made a claim you will be entitled to a pro rata refund less a £35.00.
Simply call 01516477556 or 0800 195 4926 Lines are open Monday to Friday 9am - 6am. Or why not email [email protected].
Our FCA Number is 821163
Your policy is underwritten by a Consortium of Lloyds Syndicates managed by Arch Managing Agency Limited.
Their FCA Number is 526140
Yes you must have a full UK Licence.
No sorry all drivers must be over the age of 18.
No sorry we can not cover you if your insurance is a motor trade policy.
No sorry we can only cover vehicles up to 8 years of age.
No sorry on the day that you buy your policy your car must have less than 80,000 miles on the clock.
No sorry our system will not be able to provide an automated quotation but if you can please call us we may be able to offer cover.
No sorry we can not cover Off Road usage.
No sorry we can not offer cover.
No sorry we can not cover Kit Cars.
No sorry we can not cover grey imports.
No sorry we do not cover any hire and reward or courier vehicles.
No sorry our automated system will not be able to quote you. But please as we may still be able to offer cover.
No sorry our automated system will not be able to quote you. But please as we may still be able to offer cover.
No sorry we don't.
No sorry we don't.
No sorry we don't.
No sorry we don't.
No sorry we don't.
No sorry we don't.
No Sorry we don't.
No sorry we don't.
No sorry our automated system will not be able to quote you. But please as we may still be able to offer cover.
No sorry our automated system will not be able to quote you. But please as we may still be able to offer cover.
No sorry we don't.
No Sorry we don't.
No sorry we don't.
No sorry we don't.
Yes we do. We may cover a manufacture but not a certain model. For a full list please see your terms and conditions.
No sorry our automated system will not be able to quote you. But please as we may still be able to offer cover.
Please visit our Complaints Page which is located from the main menu under the section "Important Information". Here you will find full details about who to contact as well as other useful information. The information is also shown in your policy documents.
Please visit our Complaints Page which is located from the main menu under the section "Important Information". Here you will find full details about who to contact as well as other useful information. The information is also shown in your policy documents.
Please visit our Complaints Page which is located from the main menu under the section "Important Information". Here you will find full details about who to contact as well as other useful information. The information is also shown in your policy documents.
Please see the Complaints Page which is located on the Main Menu, under the section Important Information. Here you will find full details about what happens if you are dissatisfied with the response to your complaint.
Please visit our Complaints Page which is located from the main menu under the section "Important Information". Here you will find full details about who to contact as well as other useful information. The information is also shown in your policy documents.
Please visit our Complaints Page which is located from the main menu under the section "Important Information". Here you will find full details about who to contact as well as other useful information. The information is also shown in your policy documents.
You have options to set the limit between two or four claims each year.
The maximum limit can be set to either £150 or £350.
It doesn't. It covers accidental or malicious damage to the tyre.
There is no excess to pay.
You can choose between a limit of either two or four claims each year.
There is no excess to pay.
Unfortunately, we cannot renew the cover once it expires. However you can purchase cover your vehicle for a maximum of four years.
No. We can cover vehicles less than eight years old that have travelled less than 80,000 miles. If the vehicle is over five years old and/or has travelled in excess of 50,000 miles then relevant images will be required to be provided within five days of purchasing the cover.
Easy straight forward and good value.
Lynsey Stewart
Really easy to understand, good value, simple to set up
Claire King
Very impressed with the help I received over the phone from **** explained my options very clearly and guided me through the process of applying for cover. I've used GapInsurance123 before and am very happy to do so again!
Edward Waite
Nice and easy
Carl jones
Amazing & easy
Rhys Baker
Always easy to do business with and staff are very helpful and efficient
K Aravena
Thank you Jackie for your help. Highly appreciated for great service...!
Nilesh
Quick simple process, appreciate note about 12 month vehicle replacement may be covered on my insurance already, it was.
Paul Horning
I called to clarify a couple of things before purchasing and spoke to a lady called Jackie, very pleasant and extremely helpful. I wouldn't hesitate to recommend GAP 123.
Julie Cockin
Great service, very friendly call handler
Lily Harlow
easy site to used very pleased with price
Mr Margaret Wilson
Mr Moossa Odayappurath
VERY EASY TO USE AND COMPLETE. EXCELLANT PRICE HIGHLY RECOMMEND.
Mrs HILARY GRAY
Very quick an easy, but the only slight disappointment is that is no where to get your existing customer discount on the web site. You have to phone for that and if you need the cover to start at the weekend you miss out. Shame.
Mr Jo Shadbolt
good
Mr Michael Alderton
Really easy to understand and follow.
Mrs Sonia Barker