Customer Service Lines Open Mon-Fri 9am-6pm
Closed Saturday & Sunday & Bank Holidays
GAPInsurance 123 Reviews and Feedback
Why not scroll down and see what our customers are saying about us ...
At GAPInsurance 123, we welcome feedback, good and bad alike. In fact, since 2011, we've used your feedback and comments to improve our website functionality and even to help design new policy features. We know that it is only by listening to you that we will be able to constantly exceed your expectations about the way in which our policies perform and our levels of customer service.
Testimonials or reviews are left in a number of different ways. The testimonials below have been completed online after the purchase process.
We used Ekomi for many years to collect reviews. Unlike other review systems, we had zero control over what customers said. It also means that only customers who have used our services bought policies, or made a claim could leave feedback. They sent out an email asking for feedback. This was then displayed in the Ekomi review system. We could respond to any review, but we could not delete, change, alter or influence them.
We stopped using Ekomi as part of a strategic Group alignment. As per their contract, we can not display them on their website; instead, we now have to display the reviews internally.
We have recently changed to Feefo, who again are independent. Again we can respond to a review but never alter, modify or delete a comment.
So if you do buy a policy or make a claim, you may be sent a request for a review. All we would ask is that you give your honest feedback.
GAPInsurance123 has also received reviews on the likes of TrustPilot and Google Reviews.
To date, GAPInsurance123 has received a total of 10,724 reviews across all platforms highlighted, with an aggregate average score of 4.91 out of 5. (as of August 2023)
Combined Return to invoice & Finance Gap Insurance
Easy straight forward and good value.
Scratch & Dent & Alloy Wheel Insurance
Really easy to understand, good value, simple to set up
Combined Vehicle Replacement Insurance
Very impressed with the help I received over the phone from **** explained my options very clearly and guided me through the process of applying for cover. I've used GapInsurance123 before and am very happy to do so again!
Combined Return to Invoice Gap Insurance
Nice and easy
Combined Return to Invoice Gap Insurance
Amazing & easy
Combined Return to Invoice Gap Insurance
Always easy to do business with and staff are very helpful and efficient
Combined Vehicle Replacement Insurance
Thank you Jackie for your help. Highly appreciated for great service...!
Combined Return to Invoice Gap Insurance
Quick simple process, appreciate note about 12 month vehicle replacement may be covered on my insurance already, it was.
Combined Vehicle Replacement Insurance
I called to clarify a couple of things before purchasing and spoke to a lady called Jackie, very pleasant and extremely helpful. I wouldn't hesitate to recommend GAP 123.
Combined Return to Invoice Gap Insurance
Great service, very friendly call handler
Combined Return to Invoice
easy site to used very pleased with price
GapInsurance123 Agreed Value
Combined Return to Invoice
VERY EASY TO USE AND COMPLETE. EXCELLANT PRICE HIGHLY RECOMMEND.
Combined Return to Invoice
Very quick an easy, but the only slight disappointment is that is no where to get your existing customer discount on the web site. You have to phone for that and if you need the cover to start at the weekend you miss out. Shame.
Combined Return to Invoice
good
Combined Return to Invoice
Really easy to understand and follow.
Combined Return to Invoice
Really easy to get the insurance, it was all done and dusted in 2 minutes. Excellent would recommend.
Finance And Contract Hire
Combined Return to Invoice
Clear and easy to do the policy. Thank you
Combined Return to Invoice
Extremely easy to use and understand.
Combined Return to Invoice
Lovely and easy, we used the service for ourselves a month ago and were happy to return again for our daughter. Thank you.
Combined Return to Invoice
Easy to use information boxes and examples very helpful
Combined Return to Invoice
Combined Return to Invoice
Extremely easy to set up policy, everything explained in plain English, exceptional value and will be recommending you to anyone who asks me about GAP insurance. 5-Star & 11 out of 10!!!
Combined Return to Invoice
very easy and straight forward to use this site
Combined Return to Invoice
How was easy that! Quote in seconds, bought in minutes. Dealer wanted £400 and gapinsurance123 quoted less than 1/4 of the price. Happy customer! Lets hope I don't need it, but if I do I'm glad I can rely on my gapinsurance
Combined Return to Invoice
nice and straight-forward online purchase and website, thank you, I was able to move both forward and backwards in the document when configuring my cover, why cant all online sites work as easy as yours....??
Finance And Contract Hire
Very easy to sort out this insurance. This is the 3rd policy I have taken out.
Finance And Contract Hire
Clearly presented and well explained thank you .
Combined Vehicle Replacement
Arranging my gap insurance with you guys was indeed as easy as 123. 5 Stars from me.
Finance And Contract Hire
Combined Return to Invoice
Great value for money actually 15% of the price quoted by my main dealer! Thanks, Sam
Finance And Contract Hire
Combined Vehicle Replacement
straight forward to set up & a lot cheaper than the main leading car dealers.
Combined Vehicle Replacement
Excellent so far, but the proof is always in the pudding. hopefully I will never need to make a claim.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good. Used before for partner's car 3 years ago
Combined Vehicle Replacement
Finance And Contract Hire
Simple and trouble-free procedure. Great value compared with dealership offering.
Combined Vehicle Replacement
Combined Return to Invoice
Excellent. Easy to understand and good value for money
Combined Return to Invoice
Fast and easy. Thanks
Combined Vehicle Replacement
Finance And Contract Hire
Highly recommended
Combined Return to Invoice
Quick and easy to purchase, very clear guidance and definitions, better cover than other competitors for motorcycle Gap insurance and cheaper. Great!
Finance And Contract Hire
Excellent price and easy to use website
Finance And Contract Hire
Very easy to set up online and a low price to pay for peace of mind on a brand new car!
Combined Return to Invoice
I Have used you now for my gap insurance for a few years now and find the process very easy and quick. Thanks
Finance And Contract Hire
Very straightforward transaction and competitively priced.
Combined Vehicle Replacement
Absolutely amazing. Simple, straightforward and easy to get a quote. I wish I used this provider for my last car, I would have saved over £200.
Combined Vehicle Replacement
Excellent - good choice of cover - great price - clear English and documents sent straight to my email address. I tried 3 quote engines or at least what I thought were quote engines and was told I'd get a call back with the quote -- it never happened. Very pleased.
Combined Return to Invoice
Very good. I had a query, phoned up but you were busy. A polite lady took my number and a salesman rung me back.
Combined Return to Invoice
simple process to buy online
Combined Return to Invoice
So far so good. Website easy to use and all information clear.
Finance And Contract Hire
Easy to use website, thanks.
Combined Return to Invoice
Very user friendly website, very competitive price
Combined Return to Invoice
Excellent. Very user friendly website. Very competitive price. Would recommend.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
I hope it is good if we need it. Thank you
Combined Vehicle Replacement
Great price, easy to set up.
Combined Return to Invoice
Combined Return to Invoice
After researching various different outlets I chose GAP Insurance 123 as it appears to give the best value for money, just hope I never have to claim on the cover I have taken out.
Combined Return to Invoice
very easy process and much cheaper then the dealers.
Combined Return to Invoice
Very easy to complete online, good reviews well explained on the site.
Combined Vehicle Replacement
Great Service and very easy to use.
Combined Return to Invoice
I was nervous about finding GAP insurance for my self but when the dealer I bought my used car from wanted over £350 for GAP I looked around and got cover from gapinsurance123 for less than half the price. Great website with explanations of what the different types of GAP cover helying you to decide which is the most suitable product for you.
Combined Return to Invoice
Combined Return to Invoice
Easy transaction, good information available.
Finance And Contract Hire
Great price compared to dealership. Customer Service Advisers are professional and courteous.
Combined Return to Invoice
Combined Return to Invoice
It very easy to complete, but I was a bit annoyed that after paying for insurance, there was a note about saving money this weekend. This was not there before I completed the form. Also confirmation invoice is still to arrive, as I write, [25 minutes after payment] Dear Mr Stevens, Further to your review, we never offer any further discounts or any discounted weekend offers, instead we believe in offering the best price first time and every time. You may have been sent some form of marketing from another provider. With regards to the confirmation email, that can be delayed slightly due to the volume of policies purchased at the time of completion. We must also advise for you to double check any junk or spam filters in case we have been re-directed. Kind Regards, Customer Service Team
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Second time I have used Gap123. Very easy to set up.
Combined Return to Invoice
Website easy to use. Really happy with the price. Thanks
Finance And Contract Hire
Quick and easy.
Combined Return to Invoice
Very simple process, terms and conditions clear and easy to understand. Saved 60% of the premium Dealer was offering. Well Recommended
Combined Vehicle Replacement
Easy to use and much cheaper than dealership GAP insurance
Combined Return to Invoice
fast, easy & convenient, great price
Finance And Contract Hire
Very quick and easy to process. Will use again for sure.
Combined Return to Invoice
Easy step by step process and good price.
Combined Return to Invoice
Quick and easy - great! Thank you!
Finance And Contract Hire
Simple as 123
Combined Return to Invoice
Quite an easy procedure to set up GAP insurance at a great price quote
Combined Vehicle Replacement
Easy good and competetive
Combined Return to Invoice
Excellent - all of the information that I required to make an informed purchase was easily available and laid out in an easy to access and understandbale format and the price was excellent too.
Finance And Contract Hire
Easy site to use. Straightforward and good value.
Combined Return to Invoice
Very simple and clear.
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
Great price, easy to use website Excellent support from their sales team to help me clarify the type of GAP insurance and level required.
Combined Return to Invoice
Seamless, easy to get the quote and the customer service representative helped greatly with the questions I had on the quote. Altogether a very straightforward transaction and at a very good price for the product.
Finance And Contract Hire
Really easy and quick to get a quote and buy Fab !!!
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Great service easy to understand.
Combined Return to Invoice
Very easy to purchase and I found the examples very helpful. Hope I never need to make a claim but I have piece of mind with this insurance.
Finance And Contract Hire
Quick
Combined Vehicle Replacement
x
Combined Vehicle Replacement
Easy buying experience
Combined Vehicle Replacement
EASY
Combined Vehicle Replacement
excellent - thank you - v easy navigation to the desired product
Combined Vehicle Replacement
Very easy in dealing with the gap insurance and best price available.
Combined Vehicle Replacement
EASY ON LINE INFO AND COMPREHENSIVE INFORMATION
Combined Return to Invoice
quick and easy to get a quote
Finance And Contract Hire
it is FAB
Combined Vehicle Replacement
Quick and easy to complete form
Combined Return to Invoice
Combined Return to Invoice
Really nice and easy great site and information deferred date very helpful
Combined Return to Invoice
Finance And Contract Hire
Very easy and straight forward!
Combined Return to Invoice
Excelent very easy to complete
Combined Return to Invoice
Quick & easy
Combined Vehicle Replacement
Very well explained. Clear and concise.
Combined Vehicle Replacement
Very helpful, informative, efficient & easy.
Finance And Contract Hire
Finance And Contract Hire
Very easy and good price too.
Combined Return to Invoice
Easy to navigate and complete details. The policy document is easy to read and in plain English. Also excellent value compared to others
Finance And Contract Hire
Combined Return to Invoice
Easy to complete and purchase, just so long as the claiming part as is straight forward for anyone to be unlucky enough to need to claim on their policy then this seems a good company with good products.
Combined Vehicle Replacement
Very easy website with clear concise instructions.
Combined Vehicle Replacement
Easy to follow instructions, would highly recommend.
Combined Vehicle Replacement
very good
Combined Vehicle Replacement
Easy to understand and complete my information.
Finance And Contract Hire
Quick & Easy
Combined Vehicle Replacement
Very good and fast. The way it should be in this day and age.
Combined Return to Invoice
FANTASTIC!!!
Finance And Contract Hire
All very easy and far less confusing than other sites I had looked at
Finance And Contract Hire
Quick and easy
Combined Vehicle Replacement
Very easy and excellent
Combined Return to Invoice
I was impressed by your website, compared to others I checked. The information was laid out in a clear, easy to understand format. The only slight issue I had was with getting your website to send my saved quote to my email address. It just didn't happen despite many attempts.
Combined Vehicle Replacement
All fine after web site eventually allowed me to change Mr to Mrs and alter date of registration.
Combined Return to Invoice
Easy to use good price.
Combined Return to Invoice
Very quick and easy to complete questionnaire All signed up within 5 minutes.
Finance And Contract Hire
Combined Vehicle Replacement
Good as always
GapInsurance123 Agreed Value
Quick and easy to use
Combined Vehicle Replacement
Great as always. My 5th policy
Combined Return to Invoice
Great website, easy to use.
Combined Return to Invoice
Very easy and a good price.
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Very quick and efficient
Combined Return to Invoice
Very good
Combined Return to Invoice
Easy, used you before.
Finance And Contract Hire
Finance And Contract Hire
All very easy and self explanatory
Combined Vehicle Replacement
Finance And Contract Hire
Excellent service.
Combined Return to Invoice
Competitive price !!
Combined Vehicle Replacement
Very clear, quick and easy.
Finance And Contract Hire
Combined Vehicle Replacement
great - easy and the best price I could get online
Finance And Contract Hire
Got my gap insurance within minutes! and very reasonable pricing!!
Combined Vehicle Replacement
EASY TO GET A QUOTE AND BEST PRICE.
Combined Return to Invoice
excellent
Combined Return to Invoice
Straight forward and simple to get a quote and complete purchase. I also rang the customer service number and went straight through without having to hold. Great service.
Combined Return to Invoice
Smooth and uncomplicated.
Combined Return to Invoice
Very easy to use site, gain quote and select/pay for insurance. This company came recommended by a friend and I'm glad he gave me the tip. Better value than the GAP insurance offered by the dealership.
Combined Vehicle Replacement
Set up process fast and efficient. T&C's clear and worked examples very useful.
Combined Vehicle Replacement
Easy and quick to complete
Combined Vehicle Replacement
Very easy to use! Loved the examples feature on the different policy options - makes it really easy to understand and choose. Good website - all done in mobile with no issues at all!
Finance And Contract Hire
Really straightforward purchase - just hope I never need it!
Finance And Contract Hire
Easy, quick, good value
Combined Return to Invoice
Clear and user friendly english
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
Quick, Cheap & Easy
Combined Vehicle Replacement
Combined Return to Invoice
That was too easy lol!
Finance And Contract Hire
Very straight forward
Combined Return to Invoice
very good
Easy
Combined Return to Invoice
I have done policy online as I am registered keeper although my wife is main driver. We are both fully comp on car and also I have done it on the private plate that will be going on car approx 2 weeks after purchase. Other plate which will be put on it initially GJ17VAF
Combined Return to Invoice
Didn't like your site.. got as far as payment page then it wouldn't let me go further at £72 for the premium so started again and quoted me £89 for the same cover so then tried it on my phone and hey presto back to £72 Hassle I could have done without
Combined Vehicle Replacement
Where's the policy?
Combined Return to Invoice
Fine. Different cover options could have been explained more clearly though.
Easy to use website
Finance And Contract Hire
My Agreement is actually (In the eyes of the law) a Hire Purchase Agreement. After discussion with you I was advised to use PCP on the scheme selection (also Hire Purchase). Perhaps a clarification on the website is required.
Combined Vehicle Replacement
A bit confusing regarding delaying start date.
Combined Vehicle Replacement
Very good, easy to read and understand apart from the question re Claim Limit Cover, how can I know how much a £13000.00 car is worth at 12 months old if it is written off? I have assumed £5000.00 would be adequate but some comment from you would reassure me. Margaret Pearce
Finance And Contract Hire
You were recommended by a colleague and are £200 cheaper than car dealers option so thank you
Combined Vehicle Replacement
GOOD WEB SITE AND COMPETITIVE RATES.
Combined Return to Invoice
Good and easy to follow instructions.
Finance And Contract Hire
Clearly explained on different types of GAP insurance. Peace of mind in that also if made incorrect decision can obtain refund as Sunday and no one available to discuss.
Combined Return to Invoice
Combined Return to Invoice
very easy to use website - found company via Which?
Combined Vehicle Replacement
Good - excellent quote and easy process to take out policy.
Combined Vehicle Replacement
Combined Return to Invoice
Couldn't access the £59 price advertised
Combined Vehicle Replacement
excellent no problems
Combined Return to Invoice
As easy as 123 would highly recommend!
Finance And Contract Hire
Combined Return to Invoice
The process was straight forward. The cover seems to be what I want. The price was much as expected.
Combined Return to Invoice
Easy to use website really competitive prices.
Finance And Contract Hire
Good web site, easy to work through and understand and coupled with competitive prices the GAP insurers for me.
Combined Vehicle Replacement
Quick & Easy
Combined Return to Invoice
Very easy to do. Much cheaper than other companies too.
Combined Vehicle Replacement
Very easy to navigate the website and information was fully comprehensive and easy to understand.
Combined Return to Invoice
Excellent and straight forward. This is my 5th policy with you.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Very helpful thank you.
Combined Return to Invoice
This was a very simple and easy to understand process. Everything was straightforward with clear explanations of the different types of policy so much so that I didn't feel the need to call and did my policy on line.
Combined Return to Invoice
fantastic
Combined Vehicle Replacement
Quick and Easy. The examples on each of the options really helps you to understand they customer needs. Not only that, its over £200 cheaper than the dealership quote for the same thing
Combined Vehicle Replacement
Easy process to quote and buy at a competitive price. Just hope I don't need to call on it!
Combined Vehicle Replacement
Quick and Easy!
Combined Vehicle Replacement
Simple and straight forward application process. Rating is based on the application process.
Combined Vehicle Replacement
Could do with a Vehicle Search instead of manually entering car details.
Combined Return to Invoice
Easy and straight forward to get a quote. Website very user friendly.
Combined Return to Invoice
Combined Vehicle Replacement
Great, easy to use website and payment options. Very competitive quotes. Would definitely recommend.
Finance And Contract Hire
Combined Return to Invoice
Very easy to arrange. Excellent price, saved £241 rather than getting GAP from dealer I brought car from. I would recommend this to anyone.
Combined Return to Invoice
very easy, thanks
Combined Vehicle Replacement
We hope that we do not need this cover which was easy to set up and pay for. If we do ever need to us the policy we hope that the claim process is as easy. Thank you Mr and Mrs DC Hartshorne
Combined Return to Invoice
Excellent Website! Easy to use with many helpful features. Had occasion to phone to ask about something in Key facts viz. No. 5 Geographical Area. Pleased to get through quickly and given clear explanation.
Combined Vehicle Replacement
easy
Combined Vehicle Replacement
Easy to use & informative web site. Very clear information throughout the process allowing informed choice.
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Best price by far. Quick and easy to get cover.
Combined Vehicle Replacement
quick & easy
Combined Vehicle Replacement
very good so far
Combined Vehicle Replacement
Very satisfied thanks ... good and informative details with easy to follow entries .. here's hoping I never need to claim but good to have peace of mind knowing that you will be there to help if needed....Thanks Again.
Combined Vehicle Replacement
Very good, so easy to set up
Combined Return to Invoice
So easy to set up and £270 cheaper than the same cover my dealer sold me identical cover for, I managed to cancel within my 30 day cooling off period. Thank you 123.
Finance And Contract Hire
Ok No Problem with Quote or Price
Finance And Contract Hire
Competitive quote and easy to use website.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Fantastic value. I did several searches & found Gap Insurance 123 to be the cheapest.
Combined Vehicle Replacement
Combined Return to Invoice
Easy to find quote and to make payment.
Combined Return to Invoice
Very easy to use website. Cover at less than half the price offered by the garage
Finance And Contract Hire
Easy process!
Finance And Contract Hire
Easy to use. Clean and simple. I just hope that should in the event we ever need to make a claim, that too is as straight forward. Nick
Combined Vehicle Replacement
Well designed website, easy to gain a (competitive) quotation and see key benefits, easy to purchase.
Combined Return to Invoice
Good
Combined Return to Invoice
So far my experience was brilliant. Straight forward and quick! Thankyou
Combined Return to Invoice
quick and easy purchase
Combined Return to Invoice
Concise information, easily understood and simple to process.
Combined Vehicle Replacement
Great advice. Really friendly team.
Combined Return to Invoice
Combined Return to Invoice
Easy to get a quote; easy to buy a policy; easy to understand the different options, and when I did have to contact customer service, they were quick, polite and efficient. Perfect!
Finance And Contract Hire
Combined Vehicle Replacement
Great site, easy to understand and quick to check out. Thanks 123
Combined Vehicle Replacement
One happy customer Easy to use and navigate the system. Good Price.
Combined Vehicle Replacement
Combined Return to Invoice
Great. Easy to use and extremely quick. Very satisfied.
Combined Vehicle Replacement
Combined Return to Invoice
Fast no fuss online quote which was the cheapest by a long way
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Getting the quote was as easy as 123 ......... Obviously cant comment on claim service, no disrespect to dedicated staff at gapinsurance123 but hope I never need to test it !
Combined Return to Invoice
Straight forward & self explanatory
Combined Return to Invoice
Website very easy to negotiate and all completed in a very short time. Great service
Combined Vehicle Replacement
So far so good, easy to use website with lots of clear information that is easy to follow
Combined Vehicle Replacement
Easy to complete the form. Excellent website
Combined Return to Invoice
Good value
Combined Return to Invoice
Nice and easy thanks
Combined Return to Invoice
Combined Return to Invoice
very efficient
Combined Return to Invoice
First class easy to understand. Hope I do not ever need to use it. Thanks
Combined Vehicle Replacement
Easy to use! Thank you.
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
Very easy and professional to use
Finance And Contract Hire
Quick and simple
Combined Vehicle Replacement
Combined Return to Invoice
Easy to apply and brilliant quote. Thank you.
Combined Return to Invoice
Cheapest on the market. Quick and easy to use!
GapInsurance123 Agreed Value
Excellent, thank you. Very simple process.
Combined Return to Invoice
Very satisfactory, thank you
Finance And Contract Hire
Very quick and easy.
Combined Return to Invoice
Excellent website Very user friendly & easy to navigate Thank you Regards Gary
Combined Return to Invoice
Great Service. The representative was especially knowledgeable and helpful throughout!
Finance And Contract Hire
Very easy to use site quick and simple procedure,
Finance And Contract Hire
Very easy! The examples made it easier to choose the right product
Combined Return to Invoice
Really easy process, great price. Hopefully I'll never need this, but if I do, that is when my opinion will be formed entirely.
Combined Return to Invoice
Really easy to understand
Combined Return to Invoice
We were unsure about Gap Insurance until we spoke to your representative. He was most helpful and informative, not in any way pushy. I would happily recommend your company on the strength of our experience today.
Combined Return to Invoice
Easy and straightforward
Combined Return to Invoice
Combined Vehicle Replacement
The cheapest I could find with the additional benefits. Gives me piece of mind that I won't now hopefully get stung from my insurance company if the worst happens.
Combined Return to Invoice
Very impressed, good detailed explanations and easy to buy from!
Finance And Contract Hire
Excellent service hassle free. Proof will be if I ever have to use it :-)
Combined Vehicle Replacement
Easy to do and we've had a previous GAP Insurance with you via Easy GAP - £230 cheaper than the dealership we brought the car from. Thank you.
Finance And Contract Hire
very good, very straightforward
Combined Return to Invoice
QUICK TRANSACTION VERY GOOD NO HUSTLE...
Combined Return to Invoice
simple. easy to use
Combined Return to Invoice
Fast, clearly explained and CHEAP!
Finance And Contract Hire
Very quick and easy; a 1/4 of the price of a dealership
Finance And Contract Hire
Finance And Contract Hire
So far great service!
Finance And Contract Hire
EXCELLENT SITE, EXCELLENT PRICES.
Combined Return to Invoice
Finance And Contract Hire
Good website, useful information and competitive pricing
Combined Return to Invoice
Great explanations and examples to help me choose the right cover.
Combined Return to Invoice
Extremely quick and easy, great price, saved me over £200 compared to GAP insurance offered by the dealer.
Combined Return to Invoice
Easy and convenient application process
Combined Vehicle Replacement
Good
Combined Return to Invoice
Excellent, straightforward and easy to understand.
Combined Return to Invoice
Combined Vehicle Replacement
Very good service
Combined Vehicle Replacement
VERY QUICK AND EASY TO COMPLETE.
Combined Vehicle Replacement
Good
Finance And Contract Hire
Combined Return to Invoice
Easy to use Website 4 Year cover for £99 A lot better than the Main Dealers price of £299, saved ourselves £200 along with an extra years cover!
Combined Vehicle Replacement
Very easy to buy the insurance.
Combined Vehicle Replacement
Easy process and competitive price
Combined Return to Invoice
seems very quick and easy I hope I don't need to use it.
Combined Vehicle Replacement
Excellent site easy to use an explanations of insurances offered extremely well presented.
Combined Return to Invoice
Best price I could find.
Finance And Contract Hire
good, nice and simple to arrange.
Combined Return to Invoice
Excellent thank you.
Combined Return to Invoice
Application seems very straight forward and easy to apply
Combined Return to Invoice
Quick and easy - also helpful customer service when I called with a quick query in regards to the quote.
Combined Return to Invoice
Great! Very easy.
Finance And Contract Hire
Easy
Finance And Contract Hire
Combined Return to Invoice
excellent service easy to follow website straightforward, all round good experience.
Combined Return to Invoice
Great. Picked up phone to check car was on glass list (no longer accessible to consumers) and told rare bmw e61 m5 touring was in there - surprised how quickly this was answered. Many thanks
Combined Return to Invoice
Combined Vehicle Replacement
Quick and easy as 123 with total protection for a small premium!
Combined Return to Invoice
Great 2nd time I have used you with no problem......thanks
Finance And Contract Hire
easy process and an excellent price for the cover available
Combined Return to Invoice
cheaper than the car dealer quote.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Excellent
Combined Return to Invoice
Very simple and easy.
Combined Return to Invoice
Excellent - thank you.
Combined Return to Invoice
Very easy and clearly explained. Liked the example.
Finance And Contract Hire
Really user friendly website with helpful information.
Combined Return to Invoice
Very easy to use and a very reasonable price
Combined Return to Invoice
Great
Combined Return to Invoice
Excellent, the service was quick and efficient and my small query was dealt with without fuss, I did not have to wait for ages to talk to someone and the best part was the price, which was very competitive.
Combined Vehicle Replacement
Very good clear and easy to follow instructions.
Combined Return to Invoice
Good. Straightforward site and well explained covers.
Finance And Contract Hire
VERY EASY AND QUICK TO USE. VERY CHEAP
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy and straightforward Regards Lee
Combined Return to Invoice
Easy to use website and quick to get a quote. The examples make it easy to understand which product is best for me
Combined Return to Invoice
Very simple and easy to use, very happy
Finance And Contract Hire
Excellent very easy to use - extremely happy with this as I was considerably over quoted by the garage I bought the vehicle from thank you
Combined Return to Invoice
Great website, easy to navigate and competitive quote.
Combined Return to Invoice
Very easy to arrange cover online, very competitive pricing.
Combined Return to Invoice
EASY AND STRAIGHTFORWARD WILL RECOMMEND
Combined Vehicle Replacement
Very good, straight forward website
GapInsurance123 Agreed Value
Excellent. Nice and straight forward to purchase my gap insurance. Plus other reviews are great too, which played a big part in which company I chose to use. Thank you.
Combined Vehicle Replacement
Very good prices and a website that is clear and easy to use.
Combined Vehicle Replacement
no problems at all everything very straightforward and simple
Finance And Contract Hire
Very simple and good price.
Finance And Contract Hire
Site was easy to navigate around, although I still a little unsure if I have completed this correctly. Dear Ms Sherwood, Thank you for your feedback. A member of the customer service team will arrange to give you a call this afternoon to run through how the policy works and to discuss the features and benefits of this policy. We will also discuss the features and benefits of the other policies on offer to see whether or not they are more suitable for you. Kind Regards, Customer Service Team
Combined Return to Invoice
Website was easy to use, policy was comprehensive and reasonably priced - can't comment on their actual performance as I've only just purchased the policy - hopefully I'll never find out!
Combined Return to Invoice
Information clearly explained, website easy to navigate and very competitive quotes
Combined Vehicle Replacement
Really quick to purchase online!
Combined Return to Invoice
Finance And Contract Hire
Very easy and straightforward. Good, clear information
Combined Vehicle Replacement
Combined Vehicle Replacement
Simple, quick and cheaper than the competition!
Combined Vehicle Replacement
it was easy to find the correct policy for our needs.
Combined Return to Invoice
Easy peasy to get a quote and at a great price.
Combined Return to Invoice
Excellent service.
Finance And Contract Hire
Great Very Helpful M***** thank you.
Combined Return to Invoice
Quick & Easy
Combined Vehicle Replacement
Combined Return to Invoice
Your price beats all other websites. Thank you.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Excellent price
Combined Return to Invoice
Really easy to use website and the prices are extremely good. An easy and pleasant experience, and a HUGE saving on main dealer quotes.
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Great!
Finance And Contract Hire
Very good Nice easy site to use
Combined Return to Invoice
Easy to use and quick
Combined Return to Invoice
Seems very easy and straight forward. Competitive quote - hope I never need to use you though!
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
very easy transaction thank you
Combined Vehicle Replacement
Simple to set up - just waiting for the documents<p> <br> Gap Insurance 123 - Dear Mr Graham thank you for your feedback. Your documents have already been sent to the email address you entered. Please check your junk or trash folder as depending upon how sensitive your spam filters have been set they may have been re-directed to a trash folder. <p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Good information, easy explained, site easy to use, good price
Combined Return to Invoice
Great service, easy and professional, will use again.
Combined Vehicle Replacement
fast and easy to set up
Combined Return to Invoice
Very easy and helpful service. would recommend to others
Combined Return to Invoice
Very easy to follow website. One question to query via phone. Very quick and helpful in the answer. A very good experience. Other web sites could learn a lot
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Very pleasant. Site very clear and easy to use - takes the customer logically and painlessly where he/she wants to go..
Combined Return to Invoice
easy service - great on the phone too, hope i never need to use you but peace of mind is excellent - thx
Combined Vehicle Replacement
Excellent. The information on the website allowed me to select the appropriate policy without using the phone.
Combined Return to Invoice
Really simple process
Combined Return to Invoice
great easy to use site with the best prices I could find
Combined Return to Invoice
Combined Vehicle Replacement
very easy and simple to use website explained everything so easily on website customer friendly
Finance And Contract Hire
Quick and easy to use, competitive price!
Combined Return to Invoice
Quick and easy to use - recommend
Combined Vehicle Replacement
Finance And Contract Hire
easy to understand and use - not all gap insurance websites are like this!
Finance And Contract Hire
Great experience,easy to use site
Combined Vehicle Replacement
Combined Return to Invoice
simple & quick to use
Combined Vehicle Replacement
Combined Vehicle Replacement
GOOD
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Quick and Easier. Was reommended to use
Combined Vehicle Replacement
I phoned the help line number, immediately got through and knowledgeable person who answered all of my questions. Very good service.
Combined Return to Invoice
Very please with the GAP insurance cost and the conditions offered. Would recommend to others
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Good, easy flow for data input simple and direct
Combined Vehicle Replacement
Very good website and guidance. Extremely easy to complete. I was unsure of what I needed as this is the first time that I have changed a car on PCP with finance and didn't know which GAP insurance type was best for me. Your website give good information allowing me to select according to my needs.
Combined Return to Invoice
Cant comment on the claims service as only just bought. I would however say the pruchase process is quick and easy and by far the cheapest I could find in Jan 2017.
Combined Return to Invoice
very easy to set up gap insurance with you
Combined Return to Invoice
Easy process to follow and appears to be competitively priced
Combined Vehicle Replacement
Combined Return to Invoice
EXCELLENT... THAT WAS SMOOTH AND QUICK... THANKS
Combined Vehicle Replacement
Combined Vehicle Replacement
Thank you for making the purchase of GAP insurance so comfortable. Tim Fowler Certus Cars Chauffeur Service
Combined Return to Invoice
Very easy Process
Combined Return to Invoice
Very easy website,
Combined Return to Invoice
Excellent I had a question and I called your help disk this was answered quickly and professionally. Your agent (M*****) was able to answer my question speedily and set my mind at rest. I was then able to complete my on-line quote and received an email within minutes with a link to all my paperwork. I used you as my son supplied me details of your service which he has used previously.
Combined Vehicle Replacement
This the 3rd policy we have had from you. Always satisfied with your service and competitive rates.
Combined Vehicle Replacement
Painless!!!
Combined Vehicle Replacement
EASY TO SET UP, FULL DETAILS ETC GIVEN ON WEBSITE
Combined Return to Invoice
easy to use and competitively priced.
Combined Return to Invoice
Combined Return to Invoice
Easy and great cover at a great price.
Combined Return to Invoice
Very easy to select the options that were important to me, and easy to complete the transaction.
Combined Vehicle Replacement
Smooth and straighforward. Thanks
Combined Vehicle Replacement
excellent, quick and easy to arrange!
Finance And Contract Hire
Combined Vehicle Replacement
Great customer services very helpful and website easy to understand a quick. Definitely recommend. Thanks!!
Finance And Contract Hire
Combined Return to Invoice
Clear quotation system and great price!
Combined Vehicle Replacement
Easy to tailor a policy to your needs and much cheaper than anything offered at the local dealer.
Combined Return to Invoice
Very easy to apply and far less expensive than dealer policy.
Finance And Contract Hire
Its truly is as easy as 123 - does what it says on the tin!!
Combined Return to Invoice
Combined Return to Invoice
Easy and straight forward.
Combined Return to Invoice
Combined Return to Invoice
Applying for the insurance excellent however the proof of experience will be if we ever have to claim.
Combined Return to Invoice
It really was easy as 1 2 3!
Combined Vehicle Replacement
Very easy to arrange
Combined Return to Invoice
Simple and smooth.
Combined Vehicle Replacement
Very easy to understand and use - thank you
Combined Vehicle Replacement
Combined Return to Invoice
No problems
Finance And Contract Hire
Combined Return to Invoice
easy and quick to use, peace of mind done in minutes
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Great, easy to use website with clear information on options and terms and conditions. And you are a third price of the dealer quote.
Combined Return to Invoice
Combined Return to Invoice
Quick easy and very good!
Combined Return to Invoice
Excellent so far, extremely easy process and alot cheaper.
Combined Return to Invoice
your site took a while to open the get quote window . However once operating every thing was easy and fast . Your quote was the best value indicated across many sites E. Hartlebury
Finance And Contract Hire
easy to buy hope if I have to claim its just as easy
Combined Return to Invoice
Website straight forward and easy to use. Reasonably priced product.
Combined Vehicle Replacement
very easy to sort out.
Combined Vehicle Replacement
Very good website, easy to use, and good explanations of policy details.
Finance And Contract Hire
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Quick, simple and hassle free
Combined Return to Invoice
this was easy to complete with answers to all questions easy to find by clicking the exclamation mark next to each required section
Combined Vehicle Replacement
Fast and simple to complete... competitive prices. Very good!
Combined Return to Invoice
Nice and easy to buy policy online 😀 Hopefully get a 5 star service if I need to make a claim ðŸ‘ðŸ»
Finance And Contract Hire
Excellent. Speedy quote and small amount of personal information required. the system was easy to navigate and the price was right. Thank you.
Combined Return to Invoice
Very good
Finance And Contract Hire
Very simple, easily understood and hassle free!
Combined Return to Invoice
Yep ok
Combined Return to Invoice
It was great
Combined Return to Invoice
Combined Vehicle Replacement
Easy as it comes.
Combined Return to Invoice
Good prices and conditions appear less onerous than competitors
Combined Return to Invoice
Very easy and quick
Combined Vehicle Replacement
It was very easy experience fill in. .well done!
Combined Vehicle Replacement
esay to do vast saving on dealership offer
Combined Vehicle Replacement
Combined Return to Invoice
The application was fairly simple and the price wouldn't be beaten anywhere else that I searched :-)
Combined Return to Invoice
Very easy, thank you
Combined Return to Invoice
Cheapest cover found online. Saving a small fortune compared to the Honda dealers quotation. easy online purchase. I hope that I never have to find out if claims are paid as promised.
Combined Vehicle Replacement
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
excellent value compared with main delaers
Combined Vehicle Replacement
x
Combined Return to Invoice
Excellent - easy to interpret with the examples given.
Combined Return to Invoice
Easy to quote easy to pay, 1/3 the price of Audi and covered for an extra year, hope I never have to use
Finance And Contract Hire
Very easy to use
Combined Vehicle Replacement
Clear and straightforward
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
x
Finance And Contract Hire
easy to use......good site
Combined Vehicle Replacement
Combined Return to Invoice
Very good set
Combined Return to Invoice
Simple and easy
Combined Return to Invoice
Finance And Contract Hire
Simple, easy, fast and clear. Would use again and recommend.
Combined Return to Invoice
Very easy to follow site. From what I've heard you provide good value gap cover, let's hope I never have to use it!
Finance And Contract Hire
Fine so far.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Easy to use
Finance And Contract Hire
Combined Return to Invoice
Quick and simple. Happy customer, with piece of mind!
Combined Return to Invoice
Straight forward and easy process!
Combined Vehicle Replacement
Straightforward, all required information easily available.
Combined Return to Invoice
Very quick and easy to set up, lets hope I never need to use it!!
Finance And Contract Hire
easy explanation of types of gap insurance not given with dealer
Combined Vehicle Replacement
quick and easy service :D
Combined Return to Invoice
Combined Return to Invoice
Very easy to use, good competitive prices
Combined Return to Invoice
Quick, easy and competitively priced.
Combined Vehicle Replacement
The site is well set out and easy to follow. The price is competitive and now I just have to hope I never need to make a claim!
Combined Vehicle Replacement
Very easy site to use and explained everything I needed to know well. However I do hope never to have to use the insurance just purchased!
Combined Return to Invoice
Good Price and easy web site to use
Finance And Contract Hire
Combined Vehicle Replacement
Simple, easy to understand terms and conditions. Easy to complete details, excellent web site.
Combined Return to Invoice
Extremely easy to use and understand web site and also the best price. I hope that I never have to see how good they are at paying out. But I'm now covered and that's the main thing.
Finance And Contract Hire
very simple and to the point.
Combined Return to Invoice
Easy to use, cheapest quote found. Simple transaction
Combined Vehicle Replacement
Easy easy
Combined Vehicle Replacement
Very competitively priced policy. Easy to use website form / questionnaire. Obviously, hope we never have to make a claim on the policy, but it's a reassuring safeguard just in case.
Combined Vehicle Replacement
Sign up process very easy. Good and clear website to use. Reviews are good, so hopefully in the unfortunate event that I need to use will be as easy to complete.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Painless
Combined Vehicle Replacement
Clear process with easy defined options.
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
Must be the easiest website i have ever come across! Clear simple and quick - and less than a third of the price quoted by the main dealer!
Combined Return to Invoice
Combined Return to Invoice
Quick and simple!
Combined Return to Invoice
Combined Return to Invoice
simple enough but then had to think about the claim limit as this wasnt obvious which is best. Did look at an unlimited policy but more expensive.
Combined Return to Invoice
Finance And Contract Hire
Very good, easy to understand an straightforward. Good price. Can't comment on the service, and hope not to need too.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Once I got used to my new tablet navigating was quite straightforward.Thank you.
Combined Vehicle Replacement
Straight forward. Like the simple examples of which level of cover to buy
Finance And Contract Hire
Smooth online application.
Finance And Contract Hire
Very straightforward and quick process; competitive quote too!
Combined Vehicle Replacement
Combined Return to Invoice
Easy to complete perfect
Combined Vehicle Replacement
Easy to buy. Details explained in plain jargon free English!
Combined Vehicle Replacement
so easy to do all done in less that 10 minutes
Combined Vehicle Replacement
EXCELLENT, VERY COMPREHENSIVE GUIDANCE NOTES
Combined Return to Invoice
Combined Vehicle Replacement
Good website, all clear and easy to understand and use.
Combined Vehicle Replacement
Thanks for quick and easy service
Finance And Contract Hire
Easy website to use, well laid out and good pricing
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
Is there any chance you could send my policy documents to [email protected] please? My email was submitted incorrectly. Very easy to understand and the website was straight forward. Good Morning Miss Brook, Of course, we have updated your contact details and re-sent the automated email with your documentation attached. Kind Regards, Customer Services
Combined Return to Invoice
Everything seemed fairly clear and straightforward. Quick and easy to set up. Price was competitive.
Combined Return to Invoice
we shall see.... (:
Combined Return to Invoice
Combined Return to Invoice
Seems very easy cheers A+
Combined Vehicle Replacement
super smashing!
Combined Vehicle Replacement
Combined Return to Invoice
Really quick and easy process from quote to payment. Very competitive among other providers.
Combined Return to Invoice
Easy, straight forward, clearer than many sites and best price to boot - thank you!
Combined Return to Invoice
Finance And Contract Hire
Great! quick and easy...
Combined Return to Invoice
very easy to use and love the simple quote feature no weird questions
Combined Return to Invoice
very straight forward and clear
Combined Vehicle Replacement
easy to use and good value
Finance And Contract Hire
Easy system
Combined Vehicle Replacement
Good price...dealer price was crazy! Purchase was easy. Very happy, just hope I never need to claim!!!
Combined Return to Invoice
really good, easy, good price, but a little more description surrounding the purchase/ registration date of the car would be appreciated
Combined Vehicle Replacement
very simple and straight forward good value
Finance And Contract Hire
Very good.
Combined Vehicle Replacement
Very good! Very easy to do online along with helpful advice over the phone to confirm certain details! Also good competitive quotes! Thanks!
Finance And Contract Hire
Finance And Contract Hire
This seemed to be the cheapest online quote that I found regards lease gap insurance. Easy site to use.
Combined Vehicle Replacement
Quick and easy
Combined Return to Invoice
Good; Very straight forward.
Combined Vehicle Replacement
Excellent!
Combined Return to Invoice
so far so good! Lets hope I never have to make a claim though!
Finance And Contract Hire
Very Good. Quick and efficient.
Finance And Contract Hire
Quick, easy and a competitive price.
Combined Return to Invoice
The system was very easy to use and make clear all the terms and conditions that a lot of other places would have hidden. Found the experience 5 star and will use again for my next cars. Thanks
Finance And Contract Hire
Website incredibly easy to use. All products very clearly explained so as to make it easy to choose the right type of cover. Very sensibly priced for the level of cover, certainly a breath of fresh air in a world of overly complicated, rip off insurance companies.
Combined Vehicle Replacement
Finance And Contract Hire
Very easy process!
Combined Vehicle Replacement
Very quick and easy to find the GAP insurance that suited my needs.
Combined Vehicle Replacement
Excellent, nice clear and to the point T&C's. In my opinion 3 yrs piece of mind is money well spent. Hope I don't have to use it though.
Combined Return to Invoice
Simple to use and very quick - great
Combined Return to Invoice
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
nice clear and understandable policies easy to use thanks
Combined Return to Invoice
Quick and easy service. Thank you
Combined Return to Invoice
easy to setup
Combined Return to Invoice
Very easy to set up - I hope I never need to use it!
Combined Vehicle Replacement
Good Value and straightforward
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Easy to do and purchase however the examples could be set out more clear with regards to the contract hire. The examples are only really showing for return to invoice.
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Very good
Combined Vehicle Replacement
Easy to follow, clear descriptions of policies.
Finance And Contract Hire
very user friendly site and easy to choose appropriate cover
Combined Vehicle Replacement
Combined Vehicle Replacement
Best price for the cover, very easy to use, good explanations, I'm very happy!
Combined Return to Invoice
Easy to get a quote and also to purchase; no hassles..
Combined Vehicle Replacement
Excellent so far, but I have only made payment. Straightforward and well explained. Thanks
Combined Return to Invoice
very good and easy to fill information
Combined Return to Invoice
Very easy to buy. Looks good value
Finance And Contract Hire
Combined Return to Invoice
thanks it was easy to set up
Finance And Contract Hire
Great prices
Combined Return to Invoice
Very slick website and competitive premiums. What more can you want!!
Combined Vehicle Replacement
Combined Return to Invoice
Quick and easy to use. Gave me all the answers i needed before buying. The best price on the web I've seen.
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Very swift and easy. Thanks!
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
An excellent price and a considerable saving on the Dealer's option quote!
Combined Vehicle Replacement
Nice and straight forward. Thank you.
Finance And Contract Hire
Straightforward
Combined Vehicle Replacement
Finance And Contract Hire
Easy to use Thanks
Combined Vehicle Replacement
easy and reliable great love it
Combined Vehicle Replacement
Combined Return to Invoice
It was really easy to insure the car with everything well explained.
Combined Return to Invoice
very good experience
Combined Return to Invoice
very positive very quick
Finance And Contract Hire
Combined Return to Invoice
very easy to set up on line hopefully i wont need it.
Combined Return to Invoice
Nice and simple to use without ads of unnecessary questions.
Finance And Contract Hire
Combined Return to Invoice
Easy to follow and met my requirements
Combined Return to Invoice
Combined Vehicle Replacement
Quick, and a good website to work off!!
Combined Return to Invoice
Very straight forward to get a quote and purchase a policy
Combined Return to Invoice
very easy to use
Combined Return to Invoice
excellent value. The garage wanted over £400 for this cover
Combined Return to Invoice
Finance And Contract Hire
Easy to navigate website. good price and good internet searches reviews.
Finance And Contract Hire
EASY AND SIMPLE
Finance And Contract Hire
EASY AND SIMPLE
Combined Return to Invoice
Very easy to use the website. Would recommend to others.
Combined Vehicle Replacement
A painless, straightforward experience! I have covered FOUR cars with GAP123 over the years. Never had to claim, but the peace of mind is unbeatable.
Combined Return to Invoice
Very Good, Quick and simple
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Very quick and easy. Good value compared to Dealer offering/
Finance And Contract Hire
simple and easy thanks
Finance And Contract Hire
Combined Return to Invoice
Nice user friendly website.
Combined Vehicle Replacement
Very easy. Clear description.
Finance And Contract Hire
Quick, easy and a competitive price.
Combined Vehicle Replacement
Having looked into GAP insurance my decision was to go with Gap123 for my new vehicle. The process on line was simple and the site was informative. Like all insurance the proof is always at the other end when the insurance needs to be invoked. Hopefully I will not have to test it and this provision will just provide security and confidence over the next few years.
Combined Return to Invoice
Website nice and easy to use and understand, very informative without over complicating. Quick and simple process.
Combined Vehicle Replacement
Quick and easy quotation and purchase of policy
Finance And Contract Hire
Very happy
Combined Vehicle Replacement
Easy straightforward transaction
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
The advisor I spoke to was extremely helpful, explaining the cover I needed. Great Service, well done!
Combined Return to Invoice
Combined Return to Invoice
Very clear and easy. Good value too.
Combined Return to Invoice
Quick and Easy to follow Online Process to purchase.
Combined Return to Invoice
excellent service
Combined Return to Invoice
Easy to use site and well explained
Finance And Contract Hire
Combined Vehicle Replacement
great
Finance And Contract Hire
Very good: easy to use with good explanations if not sure.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Decided to telephone and ask for details, was recommended the product I needed, no pressure selling and based on the recommendation of Combined Return to Invoice cover, went ahead and bought the policy after reading through the policy details. Straight forward website and easy to use.
Combined Vehicle Replacement
Combined Return to Invoice
Very easy process and a good price for my GAP insurance - and so much cheaper than what the dealer was offering.
Combined Return to Invoice
Easy site to use and simple to organise.
Finance And Contract Hire
SECOND TIME USING FIRST CLASS.
Finance And Contract Hire
Combined Return to Invoice
Spoke to someone on the phone and they were extremely helpful
Combined Vehicle Replacement
Quick, cheap, and stress free set up! Will always use you for GAP insurance and will recommend this to anyone!
Combined Vehicle Replacement
can you post the documents as I've no printer - Dear Mr Bell, Of course we can, a hard copy will be sent out in Monday's post for you and should be with you by Tuesday/Wednesday at the latest. Kind Regards, Customer Services
Combined Return to Invoice
QUICK AND EASY
Combined Return to Invoice
all very clear setting up and cheaper than the policy Audi offered
Combined Return to Invoice
Finance And Contract Hire
Very simple and easy to use, would recommend.
Finance And Contract Hire
Easy to use good price
Combined Return to Invoice
The entire process was very straightforward and clear - very refreshing.
Combined Vehicle Replacement
easy to use cheapest I found for same cover
Finance And Contract Hire
Great Service and very efficient and quick!
Combined Return to Invoice
Very good, thorough and informative
Finance And Contract Hire
Easy to navigate website. With a good price £99. I had phoned several companies and quoted much higher.
Combined Vehicle Replacement
Good. Reasonable price and good website. Easy to understand.
Finance And Contract Hire
Combined Vehicle Replacement
Very quick and easy to set up
Combined Return to Invoice
A really easy process with clear instructions and explanations.
Finance And Contract Hire
Simple transaction for complete peace of mind.
Finance And Contract Hire
Very easy to use, good experience!
Finance And Contract Hire
very clear and easy to use website. all the information you need.
Finance And Contract Hire
Very good
Combined Vehicle Replacement
Quick and easy explanations
Combined Return to Invoice
Very simple and fast process. Thank you.
Combined Return to Invoice
Simple & effective, provided the required details to enable a prompt decision to take out a policy.
Combined Vehicle Replacement
Very good, simple and easy website to get a quote and clear, understandable guides and T&Cs
Finance And Contract Hire
BRILLIANT STRAIGHT FORWARD
Combined Return to Invoice
Combined Vehicle Replacement
Very Good
Combined Return to Invoice
Got quotes from 5 other insurers - 123 were the best value cover I could find and from what I can see provide the same level of cover as the others. Website very easy to use - nice quick and easy purchase
Combined Return to Invoice
easy to use - great price
Combined Vehicle Replacement
this is my 2nd gap insurance with you and my experience has been positive on both occasions excellent keep it up
Combined Return to Invoice
Excellent site, the thing that prompted me to buy was that I could get a quote without leaving contact details etc.
Combined Vehicle Replacement
Good experience and straight forward I think!? I wasn't sure what the claim limit referred to so I could do with an explanation. Thanks Heidi.<p> Gap Insurance 123 - Dear Heidi, no problem a member of sales support will call you in the next few minutes.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Excellent The duty of care stuff was very reassuring When I had a query your advisor got back to me very quickly The terms and conditions were easy to understand The ability to defer cover was very useful - my insurer does new for old It was easy to go thru the form Finally, the policy was significant cheaper than the car manufacturer's one and and offered better cover
Combined Vehicle Replacement
Quick and easy
Combined Return to Invoice
miles cheaper than car dealers are selling
Finance And Contract Hire
This is a replacement policy due to the issues with enterprise insurance !!!<p> Gap Insurance 123 - Dear Mrs Middleton thank you for your comments. That said we will with your permission contact you to issue a refund for this policy you as your old Enterprise policy is still live and in place, so there is no need to double cover yourself.<p> Kind Regards<p> Customer Service Team.
Combined Vehicle Replacement
Excellent web site - easy to understand and use which is a blessing these days. No charge for credit cards too which is much appreciated!
Combined Return to Invoice
So far, so good. Website is easy to use and i received a very competitive quote. Lets hope now I don't have to use the insurance :-) Many thanks.<p> Gap Insurance 123 - Dear Mr Reeves we hope you never need to make a claim too and instead hope you have many happy years of motoring. That said if you do we will be here to help, assist and make sure that the whole claims process is as smooth, quick and easy as possible.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Very easy to use and understand.
Finance And Contract Hire
Excellent, very easy to navigate and get the information and policy required
Combined Return to Invoice
I rang the advice line whilst completing an online quote to clarify some questions about deferred claims etc and cover and what the cover I had chosen entailed. The advisor was very knowledgeable and made me feel confident to go ahead and purchase this cover for 5 years. Thank you the process was simple and easy to follow even for me a technophobe Tracy Speight
Combined Return to Invoice
Combined Vehicle Replacement
5 STARS
Finance And Contract Hire
VERY EASY TO UNDERSTAND AND COMPLETE
Finance And Contract Hire
Excellent easy to use and understand
Combined Return to Invoice
Nice easy website to navigate. Good job.
Combined Return to Invoice
Very good and easy.
Finance And Contract Hire
Very clear and easy to navigate website.
Combined Return to Invoice
Fine
Combined Return to Invoice
Very straightforward thank you
GapInsurance123 Agreed Value
Excellent!
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Good
Combined Vehicle Replacement
Very helpful and informative and easy to do
Finance And Contract Hire
Finance And Contract Hire
Its seems a good price. The process of buying was easy. The information and advice was easy to understand too.
Finance And Contract Hire
Easy, painless experience, thank you.
Finance And Contract Hire
Nice and easy to complete application. Option to pay by Paypal which is my preferable type of payment.
Combined Vehicle Replacement
Very quick and easy
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Combined Vehicle Replacement
very easy to navigate the site. very clear policy
Finance And Contract Hire
Combined Return to Invoice
Simple and good value
Combined Vehicle Replacement
Website easy to use.
Combined Return to Invoice
Very helpful when I telephoned.
Combined Return to Invoice
I looked at various other sites and this was by far the easiest to navigate. Other sites did not specify an option for PCP which is what I was looking for. Easy to use. Hopefully, I won't every have to claim, but if I do, I hope the claim experience is as good as the front end purchase experience.
Combined Return to Invoice
Easy to complete and understand on-line.
Combined Vehicle Replacement
fairly easy to complete and was cheaper than the dealer offer which was for only 3 years not 5
Combined Vehicle Replacement
Quick and easy
Finance And Contract Hire
Very simple. Telephoned as well to check my understanding was correct. Good price.
Combined Return to Invoice
I found the website very useful and easy to use. It's not everyday you use a website where you can buy insurance online with no qualms.
Finance And Contract Hire
Thank you for help. I was dealing with ***** in your customer services department. He responded to all emails and queries very quickly and was a great help in decision to use your company. Thank You
Combined Return to Invoice
Easy , simple straightforward to choose which policy is best for my needs and so much less than the dealership offered.
Finance And Contract Hire
Very quick and easy. Also the BEST price !!
Combined Return to Invoice
Good
Finance And Contract Hire
very good thank you
Combined Return to Invoice
really nice
Combined Vehicle Replacement
So easy to quote and set up
Combined Return to Invoice
Simple and much cheaper than others
Finance And Contract Hire
The purchasing process was quick and easy and it was explained in simple terms. Hopefully I will never need to know how well the firm deals with a claim!
Combined Return to Invoice
Finance And Contract Hire
Good. Straightforward purchase.
Combined Return to Invoice
Excellent. Very straightforward.
Combined Return to Invoice
Easy, thank you
Combined Return to Invoice
Combined Vehicle Replacement
Very competitive quote, easy to complete on line and good cover.
Finance And Contract Hire
Very quick , straight forward and easy to apply for , excellent
Combined Vehicle Replacement
Easy to follow instructions and good value
Combined Return to Invoice
Easy to use. Cheap to buy. All good.
Combined Return to Invoice
EASY TO USE, COMPETITIVE RATES
Combined Return to Invoice
Easy to understand and simple to complete questionnaire. Very reasonably priced quote compared to the car dealership that I have just purchased my vehicle from. Thank you.
Combined Return to Invoice
I have found the site very useful and easy to use. All information is very clear and contact information easy to find. John Zoth
Finance And Contract Hire
Fine - I expected grief as I changed car registration number to a personalised one - but straightforward!
Combined Return to Invoice
Excellent, very easy to use, had to phone to get some questions answered, the person I spoke to was very knowledgeable and helpful.
Combined Return to Invoice
Very good as always
Combined Vehicle Replacement
Simple and easy to use website with direct access to key information.
Combined Return to Invoice
Easy to follow thank you. Wasn't really sure which option I needed but the examples helped.
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent all round, very easy to follow and choose which policy to buy. I was quoted over twice as much when enquiring from a dealer on a new car. Its as easy as 1 - 2 - 3
Finance And Contract Hire
Combined Return to Invoice
Very straightforward. Easy to follow on line. Had all information needed. Hope we don't need to claim.
Finance And Contract Hire
Good
Combined Return to Invoice
quick an easy
Combined Vehicle Replacement
Combined Vehicle Replacement
Very straigtforward to buy the new policy, however I was offered a £10 discount for a new policy by e-mail but there is no facility on buying the new policy on-line to take up this discount.<p> <br> Gap Insurance 123 - Dear Mr Frazer thank you for your comments. To benefit from the loyalty discount foe existing customers normally we would request that you contact a member of the team. With your permission we have now refunded the discount back on the card that you used to pay for your policy. Depending upon the card you used this may take a few days to appear on your statement.<p> Once again thank you for your feedback and thank you for coming back.<p> Kind Regards<p> Customer Service Team.
Combined Vehicle Replacement
Combined Vehicle Replacement
very easy and very quick to understand thanks very much
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
very straight forward
Combined Return to Invoice
Quick and easy set up. Nice and clear information easily at hand.
Combined Vehicle Replacement
Combined Return to Invoice
THE GAP INSURANCE HAS BEEN RECOMMENDED BY MY UNCLE COS HE IS WITH YOU SO THERE FOR I THORGH IT IS A GOOD IDEAR TO TAKE OUT A GAP COVER AS WELL I WOULD SAY THAT THIS IS A GOOD IDEAR THANK YOU HARJINDER SINGH BHAMRA
Combined Vehicle Replacement
Easy system to use, clear explanation of how the policy would cover me and reasonable price. Thank you
Combined Return to Invoice
Combined Vehicle Replacement
SIMPLE
Combined Vehicle Replacement
Nice easy web site to use,quick quote with clear policy information available,great job thanks.
Combined Return to Invoice
Thank you
Combined Vehicle Replacement
Quick and easy process
Combined Vehicle Replacement
Very efficient
Finance And Contract Hire
Very efficient.
Combined Vehicle Replacement
REALLY EASY TO USE PLATFORM - PRODUCT WELL EXPLIANED.
Finance And Contract Hire
Combined Return to Invoice
easy system, well explained with good examples given.
Combined Return to Invoice
Easy to use online. Happy to recomend
Combined Return to Invoice
VERY GOOD .LETS HOPE ITS JUST AS EASY TO MAKE A CLAIM.<p> <br> Gap Insurance 123 - Dear Miss Cook thank you for your comments. We can assure you that every precaution possible has been taken to make sure that making a claim is as simple and straightforward as possible. We are also here each and every step of the way to make sure that your claim is dealt with at hyper speed and payment made as soon as possible.<p> If ever you would like to talk about your policy or what would happen should you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Excellent. Very simple, clear document to complete, with useful Help available for each question. Could not be bettered.
Combined Return to Invoice
Great and easy service.
Combined Return to Invoice
Easy and straight forward
Combined Vehicle Replacement
Fine, nice and easy, all info I needed easy to find :)
Combined Return to Invoice
Very quick and efficient process of purchasing gap insurance.Hopefully never need it but useful to have in case the car is a write-off.
Combined Vehicle Replacement
VERY QUICK AND EASY - THANKS - GOOD WEBB SITE
Combined Return to Invoice
Combined Return to Invoice
No problems, web site clear and easy to use.
Finance And Contract Hire
Best website for gap insurance by far. I now have peace of mind for my brand new BMW
Finance And Contract Hire
Finance And Contract Hire
Very Good, Needed to call in during the process of buying the policy, all round a very pleasant experiance
Finance And Contract Hire
Easy to use the website and follow.
Finance And Contract Hire
Really easy to do. And the cheapest price I found!!
Combined Vehicle Replacement
very quick and easy to understand
Finance And Contract Hire
GOOD
Combined Return to Invoice
Very easy, clear and great price!
Combined Return to Invoice
Quick and simple, friendly and informative on the phone, best price aswell. Hopefully will never need them!
Combined Return to Invoice
EXCELLENT
Combined Return to Invoice
Straight forward and easy to use
Combined Return to Invoice
Sweet like cherry pie
Finance And Contract Hire
Combined Return to Invoice
Quick and easy to obtain, easy to understand with examples... Much cheaper than dealership prices as well.
Combined Return to Invoice
Very quick, lets hope I do not need you, but if I do the pay out is just as quick.
Combined Vehicle Replacement
I though it was nice and simple to get a quote and it was the chestiest going today. Thank you.
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Easy process. Price seemed good value especially when compared with the main dealer
Combined Return to Invoice
Quick, easy no hassle.
Combined Return to Invoice
Brilliant. Thank you. Saved us money compared to the £500 quote for 3 years cover from VW.
Combined Vehicle Replacement
Very good and so easy
Combined Return to Invoice
Finance And Contract Hire
Great website easy to use. Reasonable price for policy.
Finance And Contract Hire
Great website really clear and informative. Nice and easy to use not too much jargon.
Combined Return to Invoice
OK
Combined Vehicle Replacement
Very easy to set up . Low premium
Combined Return to Invoice
A very easy service to use.
Finance And Contract Hire
this site was quick and easy to use and full of information
Finance And Contract Hire
Finance And Contract Hire
good
Combined Return to Invoice
Easy to use website and great value cover
Combined Return to Invoice
Combined Return to Invoice
Excellent, very easy to complete. Extremely please. Thank you
Combined Return to Invoice
Easy - quick.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Quick easy way to buy gap insurance. All information provided to support you make an informed choice that best suits your needs. Price and plans are very competative
Combined Vehicle Replacement
Easy experience and cheapest by far
Combined Return to Invoice
Really quick and easy
Combined Return to Invoice
Simple easy transaction. excellent price
Combined Return to Invoice
So far, very easy and trouble free
Finance And Contract Hire
very easy to use.everything clear and simple.
Combined Return to Invoice
Have used 123 before, and I'm coming back to use them again. Worth every penny.
Combined Return to Invoice
great
Combined Return to Invoice
not bad
Combined Vehicle Replacement
Excellent. Good explanations on website. Happy to be covered in the way I want to be.
Combined Return to Invoice
It really was as easy as 1-2-3.........and much better value than the product offered to me by the garage sales people.
Combined Vehicle Replacement
Great Price. Speedy set up. All good.
Combined Return to Invoice
VERY EASY TO GET A QUOTE DIDN'T TAKE VERY LONG I HOPE I NEVER HAVE TO USE IT.
Finance And Contract Hire
Great quick easy to use site
Combined Vehicle Replacement
Great easy to do business with. Competitive quote.
Finance And Contract Hire
Certainly very straightforward to apply for the insurance. Clear explanations of what is covered and good help tips at each stage. Hopefully I'll never have to leave a review for a payout.
Combined Vehicle Replacement
Quick and simple to use - examples help to choose the level of cover I required.
Combined Return to Invoice
Quick and competitive price
Combined Return to Invoice
Quick, easy and very competitive
Combined Return to Invoice
Finance And Contract Hire
Quick & Cheap. Excellent!
Finance And Contract Hire
Very Quick and easy
Combined Return to Invoice
FOUND IT VERY EASY TO PAY
Combined Vehicle Replacement
Excellent, second policy with you
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to apply for, and half the cost of the Mercedes Benz gap policy they tried to sell me!
Finance And Contract Hire
10/10
Combined Return to Invoice
Very impressed with your website - easy to understand and follow, and better than some of the others I looked at!
Finance And Contract Hire
Finance And Contract Hire
Very straight forward and easy way to get peace of mind on a new car purchase
Finance And Contract Hire
Excellent. Very simple to navigate and efficient.
Finance And Contract Hire
Combined Return to Invoice
The whole process from quote to purchase was simple and clear, giving the option to view the policy before you pay. I've found excellent GAP cover and now have the peace of mind that I will be covered at an incredible price, quoting me 30% less than similar organisations. Fingers crossed I will never have to make a claim. I would highly recommend this service.
Finance And Contract Hire
Excellent , fast and easy to sort
Combined Vehicle Replacement
Easy to use website, awaiting confirmation of policy number. Hope it is as good as its reviews in the event that I ever have to use it. Have rated in 5* on the basis of easy to understand & purchase. It was a good saving on the gap insurance offered by the car dealership.
Combined Vehicle Replacement
Combined Return to Invoice
Slick and easy!
Finance And Contract Hire
Intuitive website. Competitive prices. 'Find my car' type facility from registration mark would save time.
Combined Return to Invoice
All very easy and straightforward to arrange.
Combined Vehicle Replacement
Combined Return to Invoice
Website very informative & policy easy to arrange.
Combined Return to Invoice
Combined Vehicle Replacement
Good and easy to use website
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Finance And Contract Hire
Very easy to understand and set up.
Combined Return to Invoice
Very good, explanations very clear, processe easy.
Combined Return to Invoice
Combined Vehicle Replacement
Thankyou very much.Very easy and straight forward the examples gave me a good idea of which cover to get.Never had gap insurance before but managed to get normal bike insurance plus gap insurance for less than my old insurance company was quoting me for just normal bike insurance.Worth it for piece of mind now time to gout and enjoy the bike
Combined Vehicle Replacement
Nice easy too use website with excellent examples of the available options.
Combined Return to Invoice
I found the website extremely easy to use! I love the fact that there was a break down to everything, so it really helped me to understand what the terminology mean. Highly recommended and for a great price! Let's hope I will never have to use you and if I do there are no hidden costs. <p> <br> Gap Insurance 123 - Dear Miss Black thank you for your feedback. We are please to see that you are happy with your policy and would like to take the opportunity to assure you that there are no hidden costs what so ever.<p> We do not charge any administration costs what so ever and shold you ever need to make claim contribute towards your own motor insurance companies excess.<p> We sincerely hope that this sets your mind at rest howvere should you ever want to talk about your policy or have any questions please do not hesitate to conatct a memeber of the team on 0800 195 4926.<p> Kimnd regards<p. Customer Service Team
Combined Return to Invoice
NICE AND EASY TO COMPLETE.
Combined Return to Invoice
Finance And Contract Hire
So far so good. Let's hope if I ever need to use your services I can still say the same!!!<p> <br> Gap Insurance 123 - Dear Mr Nicholls thank you for your comments. We can promise that like you we believe that the only real test of an insurance policy is what happens when you make a claim. Just like you we hope that you will never find out just how good our claims team is but shold you ever mneed to make a claim, this is where we honestly believe that we stand head and shoulders above in terms of easy of process, speed and expertise.<p> If ever you would liek to talk about our claims process or what would happen when you make a claim please do not hesitate to contact a m,ember of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Very slick purchase, good plain English explanations and excellent value.
Combined Return to Invoice
very smooth....thanks Brian
Combined Return to Invoice
Everything was simple and straight forward, thankyou.
Combined Vehicle Replacement
Finance And Contract Hire
Easy and good value what more do you want.
Finance And Contract Hire
Excellent, easy to understand and easy to use website, good work
Combined Return to Invoice
Finance And Contract Hire
Simple, easy to use. FAQ's answered my questions. Usually my wife does everything but this was so easy to do online she trusted me...
Combined Vehicle Replacement
Combined Return to Invoice
Very Quick and easy process
Combined Vehicle Replacement
Really easy to use the site and very competitive rates
Combined Return to Invoice
easy great price Thank You
Finance And Contract Hire
very easy to navigate around the website, no problems sorting out cover.
Combined Return to Invoice
Combined Vehicle Replacement
Quick & easy to get quote & buy Cheapest on the market
Combined Vehicle Replacement
Fast and easy process & much much cheaper than the insurance offered by my dealer.
Combined Vehicle Replacement
easy to use
Combined Return to Invoice
Purchasing process very straight-forward.
Combined Return to Invoice
Finance And Contract Hire
Very easy to deal with
Combined Vehicle Replacement
Pretty straightforward and equally lowest quote.
Combined Vehicle Replacement
Simple easy to understand policy
Finance And Contract Hire
Quick, simple and easy to use
Finance And Contract Hire
Excellent value for money, this is third policy now A*****.
Combined Vehicle Replacement
Easy to follow process and god value compared to dealer options
Combined Return to Invoice
All terms explained clearly. The examples provided adequately described the insurance options. Easy payment process.
Combined Return to Invoice
Really easy and simple. The examples really helped explain each different type of insurance available.
Combined Vehicle Replacement
easy to use website.
Finance And Contract Hire
Good - easy to understand website
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
As I haven't had to make any claim I feel this question is rather premature. Ultimately the service you provide is relevant in the event I ever have to make a claim and how you handle that process at the time. Any firm can take my money in a swift easy and seamless transaction as this was, it's only at the point of needing to use the service I've paid out for that my feedback will truly be of relevance to anyone. Therefore I give 3 stars being average at the moment as you don't have a cannot rate at this point option for me to use!<p> <br> <p> Gap123 response - Thank you for the comments Mr Vousden. This request for feedback is simply on the process of using the website and purchasing the products. We have run this feedback system for some time and it has enabled us to not only improve our website processes (of course we use the system every day and our view of the website will be quite different from someone using it for the first time) but also in improving our product features. For example, we developed our 'deposit protection' for Contract Hire Gap after direct suggestions via our feedback systems. Leaving feedback is not a mandatory requirement, nor do we financially incentivise customers to do so. If you do not wish to leave feedback then you can simply leave the page by clicking the browser 'x' button. Thank you for taking the time to leave us your feedback. Any criticism helps us with our development and perhaps we will make the text on the feedback page clearer as a result. <p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Great Experience
Combined Vehicle Replacement
I had GAP insurance with you for my last vehicle and your latest prices are still the best so I have just taken out a new 3 year GAP policy for my new car
Combined Vehicle Replacement
Combined Return to Invoice
excellent , easy and competative .
Combined Vehicle Replacement
Straightforward
Combined Return to Invoice
Simple
Combined Return to Invoice
Combined Vehicle Replacement
Extremely easy to complete the forms. Hoping we don't have to make a claim but good to have peace of mind.
Combined Return to Invoice
Very good web site easy to get a quote and purchase the insurance
Combined Vehicle Replacement
The website is very easy to use. The information provided is clear and covers all the product and regulatory requirements in a concise and informative manner.
Finance And Contract Hire
VERY QUICK AND VERY COMPETITIVE
Combined Return to Invoice
Combined Return to Invoice
very easy to use website
Combined Return to Invoice
Excellent service easy to use site.
Finance And Contract Hire
Web site very informative and easy to understand, many thanks.
Combined Return to Invoice
Very easy and simple to use i really hope it will be the same in the event of claim
Combined Return to Invoice
Very easy to buy online - great price.
Combined Vehicle Replacement
I had no idea about gap insurance and which I needed until I visited this site. Thanks for making everything clear!
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Simple and straightforward
Combined Return to Invoice
very competitive price! very happy!
Combined Vehicle Replacement
Fine
Combined Vehicle Replacement
So far so good and hope I never need it
Combined Return to Invoice
Simple and easy to find the best cover for me
Combined Return to Invoice
Well designed web site, simple to use and excellent value. Let's hope we never need to claim!
Finance And Contract Hire
Hi guys, i found your website very helpful and the price which you have offered is fantastic, thanks again ;-)
Combined Vehicle Replacement
Very easy thanks
Combined Vehicle Replacement
GOOD
Combined Return to Invoice
Easy and quick to buy gives you piece of mind that you are covered straight away through a few simple steps thank you
Combined Return to Invoice
very easy to set up. Just hope I never need to claim!<p> <br> Gap Insurance 123 - Dear Mrs Townend thank you for leaving your feedback. We can assure you that like you we hope that you have many happy years of motoring. If however you do need to make a claim we can promise that every step possible has been taken to ensure that making a claim is as simply and easy as possible.<p> If ever you would like to talk about your policy or what would happen should you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Very good no hassle good price very informative
Combined Return to Invoice
Easy to take out - haven't had to use it and fingers crossed I don't but having the peace of mind that I won't be out of pocket goes a long way especially in this current climate when every penny counts
Combined Vehicle Replacement
Excellent. Quick, easy and great value for money
GapInsurance123 Agreed Value
hopefully good but quick and easy to do.
Combined Return to Invoice
Combined Return to Invoice
EXCELLENT
Combined Vehicle Replacement
Excellent, straight forward and very competitive.
Combined Vehicle Replacement
Great price, so easy to buy.
Combined Return to Invoice
so far so good !! very easy to use .....
Combined Vehicle Replacement
effortless thanks
Combined Return to Invoice
VERY SIMPLE AND EASY TO UNDERSTAND.THIS IS THE SECOND VEHICLE I HAVE INSURED,
Combined Return to Invoice
Finance And Contract Hire
Straight forward experience - the man on the phone explained it well
Combined Return to Invoice
Excellent................much cheaper than product offered by BMW.
Combined Return to Invoice
Very straightforward. Had occasion to telephone helpline to clear up a point. Call answered promptly (!) and dealt with with no problem. Thank you Martin
Combined Return to Invoice
Finance And Contract Hire
easy and simply to use
Finance And Contract Hire
easy and simply to use
Combined Return to Invoice
easy as 1-2-3!
Finance And Contract Hire
Very easy to set up and pay
Combined Vehicle Replacement
Great
Combined Vehicle Replacement
Can not understand why your site would not accept my PayPal . No problem with other sites just before and after using yours . Gap123 response - Thank you for your email. I have asked our It team to check and the PayPal option seems to be working fine, and other customers have been using it. I can only apologise for the issue that may have been a temporary one with PayPal
Combined Return to Invoice
Great site - easy to use
Combined Return to Invoice
Quick and easy, exactly what I hoped for
Finance And Contract Hire
Thanks GAP123 for an easy to use website
Combined Vehicle Replacement
Combined Return to Invoice
pretty good. although on the amount choice. If it's back to invoice then why is there a choice of amounts? GAP123 response - It is a very good point Mr Smith but the reason is that we want to offer you the option to protect only what you need. As the motor insurer will pay the value of the vehicle then the top up to the invoice price must essentially cover the likely depreciation for the period chosen. So for say a £15k car over 3 years then a £10k claim limit should be enough. You should not have to pay more to get £15k cover you will not need. However if the policy is over 5 years then you may need the extra cover. This is why we offer the options on claim limits.
Finance And Contract Hire
Combined Vehicle Replacement
Easy to deal with
Finance And Contract Hire
Quick easy and simple. Very easy to understand with the examples shown at the beginning. Would recommend the service to anyway buying a new car.
Combined Vehicle Replacement
Combined Vehicle Replacement
very easy to use and good value for money
Combined Vehicle Replacement
Very informative with an example on how each type of cover works
Finance And Contract Hire
FOUND IT VERY EASY
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
FANTASTIC
Combined Return to Invoice
easy.
Combined Return to Invoice
Easy to follow and interpret requirements. Online selection and policy, simple and straight forward.
Combined Return to Invoice
5/5
Combined Return to Invoice
very good thank you
Combined Return to Invoice
Really simple to buy and cheaper then anyone else for the same level of cover
Combined Return to Invoice
Combined Return to Invoice
Really quick and easy
Combined Return to Invoice
Very Easy to use website, everything explained clearly, easy to purchase
Combined Vehicle Replacement
Quick & easy no hassle
Finance And Contract Hire
Brilliant.
Combined Return to Invoice
Great, easy to use - happy so far.
Combined Return to Invoice
Good product at competitive price
Combined Vehicle Replacement
Having received a ridiculously inflated quote directly from BMW through Zurich (£700) and researching gap insurance through money supermarket and which?. I found your site to be the most informative and clear about what I'm being covered for. Thanks.
Combined Return to Invoice
easy
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Very good. Clear instructions and supporting documents. It is good that you offer the option to defer the start date of the policy for one year.
Combined Vehicle Replacement
Good and more than 65% cheaper than I was quoted by the car dealership
Combined Return to Invoice
Excellent very easy to process and much cheaper
Combined Return to Invoice
very easy transaction and uncomplicated.
Combined Vehicle Replacement
the process was easy , hopefully i will not have to make any claim but if i do i hope the process is as easy.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
IT WAS EASY TO PURCHASE
Combined Return to Invoice
Very quick and easy, gives peace of mind!
Combined Return to Invoice
Getting a quote and applying online is pretty straight forward. All information are easy to understand and to find. One suggestion is to have an online chat available during office hours, to help customers make the right decision. GAP123 response - Thank you for your comments Mr Torralba. I can confirm that our IT team are working on a number of website enhancements, one of which is the introduction of a LiveChat facility.
Combined Return to Invoice
Easy to do and much cheaper than that offered by Citroen - just hope I do not need it.
Combined Vehicle Replacement
Half the price of the dealer, thanks.
Combined Return to Invoice
Excellent value, competitive rate User friendly website Thank you
Combined Return to Invoice
good
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
So far, so good. I hope I never have to find out how good your claims service is, but if I do I will rate you then too.
Combined Return to Invoice
So far, evrything has been smooth and easy. Hopefully I won't ever need to use this insurance!
Combined Return to Invoice
Very good thanks
Combined Vehicle Replacement
I can only comment on the policy purchase process rather than the company's settlement process in the event of a claim. Very simple and straight forward process. This is the second time I've bought this type of insurance from this company. Fortunately I haven't had to make any claim but it's good to know you have some security to protect your investment.
Combined Vehicle Replacement
Simple and easy to follow.
Combined Return to Invoice
Finance And Contract Hire
your site was very easy to use.
Finance And Contract Hire
ok. I spoke to one of your reps on phone and was very helpful. He suggested that £7500 would be sufficient cover , however I chose £10000 for my own comfort.
Finance And Contract Hire
Very Easy transaction and a great policy
Combined Return to Invoice
GapInsurance123 Agreed Value
Finance And Contract Hire
Really easy and simple to use website. No long forms to complete took seconds to do.
Combined Return to Invoice
Very easy to use. Hope it is as easy if I need to make a claim.
Combined Return to Invoice
Excellent
Finance And Contract Hire
The buying experience has been fine!
Combined Return to Invoice
THANKS GREAT SERVICE
Combined Return to Invoice
THANKS GREAT SERVICE
Combined Return to Invoice
excellent value and hassle free online application.
Combined Vehicle Replacement
Straightforward to arrange.
Combined Return to Invoice
Very fast, excellent cover, efficient website. The best price on line
Combined Return to Invoice
Very quick clear and concise
Combined Vehicle Replacement
Combined Return to Invoice
Easy!
Finance And Contract Hire
Combined Return to Invoice
OK so far..I hope I will not require this policy...
Combined Return to Invoice
Very straight forward on line procedure. Hope I do not have to make a claim!
Combined Vehicle Replacement
Very good, easy to use. Would recommend.
Combined Vehicle Replacement
Simple to buy and good value
Combined Vehicle Replacement
Very simple
Combined Vehicle Replacement
So far so good. Thank you 😊
Combined Vehicle Replacement
Good, easy clear guidance, which made it less of a chore.
Combined Return to Invoice
Very easy
Combined Vehicle Replacement
Excellent easy to use web site. Competitive and fair pricing, thanks.
Combined Return to Invoice
Easy to understand and quick purchase and great value for money in comparison to what the dealer offered, just hope this service is as good if I ever need to claim... Thanks!
Combined Vehicle Replacement
Very easy, glad to come back again for my new car cover at a great price.
Combined Return to Invoice
Straightforward, competitive
Finance And Contract Hire
Easy and painless, from a quote to being insured in less than 5 minutes!
Finance And Contract Hire
Combined Vehicle Replacement
Very good so far!
Combined Return to Invoice
5 stars for this company
Combined Return to Invoice
EASY PEASY AND A JOY TO COMPLETE. VERY GOOD SYSTEM.
Combined Return to Invoice
Always good 5th time I've used you. Great.
Combined Return to Invoice
great and efficient service. easy to use website and very user friendly
Combined Vehicle Replacement
Excellent
Customer deleted policy name
Combined Return to Invoice
Cannot be any simpler from start to finish
Finance And Contract Hire
Previously advised on how Gap Works and cover required for contract hire back in August Family member just received contract hire vehicle so we are back.
Combined Vehicle Replacement
Quick and easy process with good descriptions of the different types of insurance options available.
Finance And Contract Hire
Very easy website, thank you!!!
Finance And Contract Hire
all very easy and straight forward
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Combined Return to Invoice
Nice and easy, clear and quick to do.
Finance And Contract Hire
Quick and easy to use.
Combined Vehicle Replacement
Combined Vehicle Replacement
Around 40% of dealer quoted policy. Easy to sort. Went with GapInsurance123 because of good reviews. As with all insurance - hope it isn't needed and that it is 'wasted money' ! Just 4* rating because of lack of claim experience .
Combined Vehicle Replacement
Very easy to use
Finance And Contract Hire
Finance And Contract Hire
As always smooth, simple, competitive. Great peace of mind.
Combined Return to Invoice
excellent
Combined Vehicle Replacement
Overall very good. Receiving an immediate quotation was straight forward and the pricing module easy to complete..
Combined Vehicle Replacement
very good
Combined Vehicle Replacement
Very Good
Combined Return to Invoice
Fast, efficient and great value!
Combined Vehicle Replacement
Finance And Contract Hire
Excellent
Combined Return to Invoice
Quick and simple with a very competitive price.
Finance And Contract Hire
Very quick easy website
Combined Return to Invoice
Very easy process, clear wording throughout and very reasonably priced cover
Combined Vehicle Replacement
Really easy process. Good website and friendly staff on the phone
Combined Vehicle Replacement
Very easy to follow.
Combined Return to Invoice
Very easy to use and straightforward. Simple instructions.
Combined Return to Invoice
Very quick and efficient. Thank you.
Finance And Contract Hire
Excellent service
Combined Vehicle Replacement
easy to understand and use
Combined Return to Invoice
Excellent. Simple and speedy
Finance And Contract Hire
VERY EASY AND TROUBLE FREE. I JUST HOPE IT IS AS EASY IF I NEED TO EVER CLAIM MANY THANKS
Combined Return to Invoice
Combined Return to Invoice
Very easy to set up & a fifth of the price the dealer wanted to charge.Hopefully will never need it ,but nice to now it's there
Finance And Contract Hire
Combined Return to Invoice
Nice and easy
Combined Return to Invoice
Combined Vehicle Replacement
Excellent, very easy, much cheaper than main dealer
Combined Return to Invoice
Simple - would now like to combine with type insurance.<p> <br> Gap Insurance 123 - Dear Mr Pathak thank you for your feedback. A member of the team will contact you this morning ref the tyre insurance.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
experience on site was good. I hope I never need to see what the further service may be like.
Combined Vehicle Replacement
Customer deleted policy name
Where is my paperwork an receipt please<p> <br> Gap Insurance 123 - Our system is designed to send your paperwork out within seconds of you buying your policy. As we have a registered business email you may find that your spam may have re-directed your documents to a junk or trash folder. It may also be something as simple as a typing error. <p> We have asked our IT department to check that no documents have been sent back as undelivered, but unfortunately as you have deleted your name and contact details we have no way of contacting you. <p> With this in mind can you please contact sales support on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Very easy to understand website, very easy to follow. Had to contact to clear up a query and were very helpful and knowledgeable.
Combined Return to Invoice
quick, easy and provider better value than other such companies
Combined Return to Invoice
Combined Vehicle Replacement
HAVING USE THIS COMPANY BEFORE I HAVE NOT HESITATED TO USE THEM AGAIN
Combined Return to Invoice
Very easy to use
Combined Return to Invoice
Finance And Contract Hire
Uncomplicated, easy to use site. Straight forward process. Full explanation of policy.
Combined Return to Invoice
very good up to now. How good any insurance is depends upon experience with any claim. I hope I will not have to experience this.
Combined Return to Invoice
Clear helpful website
Combined Return to Invoice
Finance And Contract Hire
easy to use website and fairly straight forward
Finance And Contract Hire
Very Good, Quick to arrange and very competitive price,
Combined Vehicle Replacement
very easy to deal with on the phone and online
Finance And Contract Hire
Hopefully I will never need to call you but it was a quick and easy process to,sort out the Gap Insurance on my new car. Simple and easy website,
Combined Vehicle Replacement
Very good, easy to follow.
Combined Return to Invoice
Combined Vehicle Replacement
Easy simple system so far Hope i never have to claim
Combined Return to Invoice
quick and easy and a great price
Combined Vehicle Replacement
Really easy to use and understand - thanks!!!
Combined Vehicle Replacement
Very good easy to use
Combined Vehicle Replacement
straightforward procedure and well priced
Combined Return to Invoice
Was very easy , no hastle,
Combined Vehicle Replacement
simple and straight forward
Finance And Contract Hire
Easy to use website -- with full explanations at every step of the process (if needed) without having to hunt for the 'small print'. Would reccomend. BTW Jaguar wanted £600 for gap insurance on my new car -- Gap123 cost me only £132 for better cover!
Combined Vehicle Replacement
Finance And Contract Hire
Easy and quick.
Combined Return to Invoice
Very Good
Finance And Contract Hire
Wonderful, I also called the phone number and chap was ever so helpful. Very easy online app and helpful colleague on the phone too - great service I am delighted. thank you. This is the first time I have purchased gap insurance too - great to find an easy app that doesn't ask lots of needless questions.
Combined Return to Invoice
So easy to set up, and so much cheaper than the Manufacturers insurance quote. Well done
Finance And Contract Hire
Combined Vehicle Replacement
Very good.
Combined Return to Invoice
Combined Return to Invoice
Looked at several sites - yours was clear and gave good illustrative examples of which covers were available. The only thing that could be improved is the 'level of cover' question - it is hard to know which amount to pick?
Combined Return to Invoice
Excellent website and service
Combined Return to Invoice
Very clear and straight forward to use. Phoned with a question, which was answered fully enabling me to go ahead with the insurance online
Combined Return to Invoice
Very easy to use this site and great value for money
Combined Vehicle Replacement
Your system is good, but how good, only time will tell!
Combined Vehicle Replacement
Thanks, very easy and clear. A pleasure to do business with you
Finance And Contract Hire
Combined Vehicle Replacement
Good value
Combined Return to Invoice
Combined Vehicle Replacement
quick and easy hassle free
Combined Return to Invoice
Combined Return to Invoice
Easy, fast.. Cheap! And essential. Thanks
Combined Return to Invoice
Combined Vehicle Replacement
Very easy process and clear examples of the options available.
Combined Vehicle Replacement
5th policy I have purchased from GAP123 so I am a promoter! GAP123 response - Thank you for your kind words Mr James!
Combined Return to Invoice
Very easy to arrange
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy good example of gap insurance
Combined Vehicle Replacement
Excellent and easy .. well-done and thank you..
Finance And Contract Hire
Very easy to use web site, the cover looks good enough and the price is really competitive.
Combined Return to Invoice
VERY STRAIGHFORWARD AND AFFORDABLE..
Finance And Contract Hire
Very competitive and easily set up.
Finance And Contract Hire
Quick , easy and a good price
Combined Return to Invoice
A good value policy and easy to apply online.
Combined Vehicle Replacement
easy to insure ,no dramas . better price than dealer.
Combined Vehicle Replacement
Easy web side
Combined Return to Invoice
HI I had a good experience with Gapinsurance 123. I found the website and differing levels of insurance easy to understand and the process to purchase straightforward. This is my 2nd Gapinsurance123.
Combined Return to Invoice
I have used you guys before to cover my motor cycle. That was an easy process and hopefully I will never need to make a claim, but if I do I feel properly covered. Your price was considerably cheaper than the Gap insurance that the motor dealer was offering on my new car.
Finance And Contract Hire
Very easy to use and informative. I have quoted with a few GAP insurers, this is the best deal.
Combined Vehicle Replacement
Very easily explained. Quick and simple to purchase!
Combined Return to Invoice
nice and easy process, good price, highly recommended
Finance And Contract Hire
Easy and smooth - I love it because it gives a quote before personal details. Hopefully, they are also easy and smooth if you ever need it.
Combined Vehicle Replacement
Fast easy process. Would have liked to see reviews from claimants.
Finance And Contract Hire
Very easy process to get the insurance, shopped around but these guys were the cheapest by far.
Combined Return to Invoice
Very easy to use and understand hope I will never have to claim and that if I do it will be as easy.<p> <br> Gap Insurance 123 - Dear Mrs Carton thank you for your feedback. We hope that you never need to make a claim too as it will mean that something bad will of happened. Unfortunately as good as our policies are and we genuinely believe that they some of if not the best in the market at the moment we can not stop bad things from happening. <p> What we can do however is make sure that should you ever need to make a claim, that with the help of our claims team, that the whole process is as quick, easy and simple as possible.<p> We are also here to help and assist where you consider appropriate. <p> If ever you would like to talk about your policy, our claims procedure or what would happen should you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.Or if you prefer [email protected] <p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Very easy purchasing process.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Very easy to use
Finance And Contract Hire
VERY EASY TO USE WEBSITE AND QUICK TO DO! GOOD PRICE! THANK YOU
Finance And Contract Hire
Very easy to use & understand. quick & simple. Thankyou
Combined Vehicle Replacement
Finance And Contract Hire
Very easy, thank you. !
Combined Return to Invoice
Very good but the 0800 phone number said it was unavailable when i tried to call. Gap123 response - thank you for your comments Mr Munson. We are not aware of any issues with our telephone lines. Certainly even if all advisors are on a call we have an option to hold or leave a message. Please accept our apologies for anu inconvenience caused.
Combined Vehicle Replacement
Combined Return to Invoice
Quick and simple to do and easy to understand.
Combined Vehicle Replacement
Finance And Contract Hire
Plain & simply. Thank you
Combined Vehicle Replacement
Gap Insurance 123 - Dear Mr Humphries we are so sorry to see that you where anything less than 5 star / 100% happy. Unfortunately you have not left any comments. With this in mind can you please contact a member of customer services on 0800 195 4926 where we would sincerely appreciate your feedback. <p> Kind Regards<p> Customer Services
Combined Vehicle Replacement
Gap Insurance 123 - Dear Mr Humphries we are so sorry to see that you where anything less than 5 star / 100% happy. Unfortunately you have not left any comments. With this in mind can you please contact a member of customer services on 0800 195 4926 where we would sincerely appreciate your feedback. <p> Kind Regards<p> Customer Services
Combined Return to Invoice
Not good so far, have received no email, either with initial confirmation, or the second one promised after 48 hours (72 hours have now passed). As above you give no detail of what the policy number is, this is really not good.<p> <br> Gap Insurance 123 - Dear Mr Hobson thank you for taking the time to leave your feedback. We are so sorry to see that you are having any difficulty what so ever in receiving your documents.<p> We can confirm that your bike is on cover. We can also confirm that your documents where sent out as normal within minutes of you purchasing your policy to the email address you entered. <p> We can only presume that as we have a business email address your spam filter may have been over protective and re-directed your documents to a junk or trash folder. Unfortunately this is completely out of our control.<p> Rather than inconvenience you further a member of sales support has already re-sent your documents and we have also sent out a hard copy via Royal Mail. Royal Mail 1st class post willing they should be with you within the next 72 hours.<p> In the meantime again we apologise for any inconvenience.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Easy and straight forward information.
Finance And Contract Hire
Straight forward
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
so far so good,easy web site and instructions to navigate,positive experience
Finance And Contract Hire
Easy to use
Combined Return to Invoice
All was fine apart from the claim limit is incorrect I chose 150000 and it has come through as 15000. Please call me to amend the document Many thanks Wayne.<p> <br> Gap Insurance 123 - Dear Mr Jennings thank you for your comments. Our highest claim limits if £25,000. With that in mind a member of sales support will contact you to make sure that you have the correct policy and you are 100% happy.<p> Once again thank you for your comments.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
straight forward process completed quickly and efficiently
Combined Vehicle Replacement
good, reasonably simple to understand policies
Finance And Contract Hire
Buying it is easy. A more meaningful review can be supplied should I ever need to make a claim!
Combined Return to Invoice
Web site very easy to use, no problems. ( I'm a pensioner )
Combined Return to Invoice
Simple to buy the product, hopefully will never need it but if so I hope the claims process will be as easy and painless as this.
Combined Return to Invoice
easy to use website and payment process. very competitive price. My wife purchase policy previously and when she changed cars the policy was transferred at no extra cost. She recommended this company after the good customer service she has received
Combined Return to Invoice
Combined Return to Invoice
nice and clear , no problem.
Combined Vehicle Replacement
very good, easy and quick
Combined Return to Invoice
Easy to arrange and seems reasonably priced. Hope I never have to test your customer service...!<p> <br> Gap Insurance 123 - Dear Mr Meharg thank you for your comments. We too hope that you never have to see just how good our claims procedure is as it will mean that either you have been in an accident, your vehicle stolen or written off in another way. However should the worse ever happen we can promise that we will be here to help every step of the way and make sure that your claim is handled sensitively ( at what can be a very upsetting time ) and payment made within days.<p> If ever you would like to speak to a member of the team or find out what would happen when and if you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
great
Combined Vehicle Replacement
Excellent
Finance And Contract Hire
Straight forward, quote nice and quick Autofill would be good when entering vehicle details
Combined Return to Invoice
Really easy to get a quote and easy to then choose and complete the cover. Like that there were choices of claim limit, more than other gap insurance providers.
Combined Return to Invoice
The buying process was good in ease and PRICE
Combined Vehicle Replacement
Simple and easy thanks
Combined Return to Invoice
Good
Combined Vehicle Replacement
easy to follow and arranged with no hastle
Combined Vehicle Replacement
Quick & easy - best quote
Combined Return to Invoice
Clear and straight forward up to this point
Combined Vehicle Replacement
Excellent, thanks.
Combined Return to Invoice
Very easy to use very straightforward
Finance And Contract Hire
very smooth and easy to use
Combined Return to Invoice
Excellent, self explanatory and easy to navigate.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good and very easy
Combined Vehicle Replacement
Good. Easy straightforward website. Decent quote compared to some.
Finance And Contract Hire
easy piesy
Combined Return to Invoice
Very easy to use and set up.
Combined Return to Invoice
Very quick and easy
Finance And Contract Hire
Quick easy and sensibly priced. Didn't even bother getting another quote for comparison, which is rare for me
Finance And Contract Hire
Easy to purchase and understand, I hope the cover should I need it be as easy to process! Let's hope I never need it!
Combined Return to Invoice
very easy- many thanks now have peace of mind when i pick up my new car tomorrow
Combined Vehicle Replacement
EASY TO COMPLETE AND PAY ONLINE AND ALSO CALLED THE HELP CENTRE WITH A QUERY AND THEY WERE ABLE TO ANSWER ALL MY QUESTIONS. THANKS
Finance And Contract Hire
Nice, Quick and easy....thanks!
Finance And Contract Hire
Fast, Easy and Great Experience.
Combined Return to Invoice
Excellent - very straightforward, and clear information on the website.
Combined Vehicle Replacement
GOOD SO FAR
Combined Return to Invoice
Combined Vehicle Replacement
It seemed fine
Combined Return to Invoice
Good web site easy to complete information and purchase policy.
Finance And Contract Hire
Very good easy to use and a great price.
Combined Vehicle Replacement
Very straightforward application. Easy to navigate website. Competitive price too!
Combined Vehicle Replacement
Simple to follow and self explanatory.
Combined Return to Invoice
Good, clear and easy to use, with a very competitive quote given
Combined Return to Invoice
Simple, efficient.
Combined Return to Invoice
Simple transaction, immediate quote with no emails
Combined Vehicle Replacement
Easy and straightforward to use site! Thank you
Combined Vehicle Replacement
Combined Return to Invoice
Great price. Easy to use website. Plain english T & Cs. Would recommend.
Combined Return to Invoice
Very quick and easy with relatively clear information.
Combined Vehicle Replacement
Really good site. Easy to get a quote and cover explained clearly.
Finance And Contract Hire
Very efficient and easy website to use, bit confusing on what is best cover - GAP123 response - Thank you for your comments Mr Bishop. We appreciate the different types of Gap Insurance can be quite different. We do attempt to provide as much information as possible on the website, and also provide a free phone number (0800 195 4926) should you wish to discuss your options with a member of our team. Please feel free to call us if you have any queries regarding cover
Combined Vehicle Replacement
Finance And Contract Hire
Easy
Finance And Contract Hire
Seamless, efficient and very easy!
Combined Vehicle Replacement
Currently everything that Which magazine has said would happen, the proof is in the pudding
Finance And Contract Hire
Very easy to follow and navigate. Competitively priced.
Combined Return to Invoice
Too easy! Hope we never use the cover.
Combined Return to Invoice
Easy to complete and competitive in premiums
Combined Return to Invoice
By far the cheapest.
Combined Vehicle Replacement
Nice and simple - thanks!
Finance And Contract Hire
Good thank you. Easy to use web site and easy to purchase the gap insurance I wanted.
Finance And Contract Hire
Combined Return to Invoice
Quick, easy and cheaper than everywhere else by a good 30%!
Combined Return to Invoice
helpfull sit easy to use and every thing explained clearly
Combined Return to Invoice
Seems Easy enough. Competitive price and helpful examples of the policy options.
Combined Vehicle Replacement
simple straight forward thank you
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
very easy to use with ample choices for cover
Combined Return to Invoice
Very good
Combined Return to Invoice
Brilliant
Combined Vehicle Replacement
Good. Easy to follow web site.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Easy as it needed to be and much cheaper than the motor trader
Finance And Contract Hire
Very easy to use
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Yes good. A little unsure as to which package to use in the end went for the most expensive. Proof will be if I need to claim.
Combined Return to Invoice
Simple to understand and easy to use
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Combined Return to Invoice
Very good
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
quick easy process, information easy to understand. checkout was quick and easy too, all in all a very pleasant experience, and now knowing my new car is protected against insurance payout shortfall if the worst happened.
Combined Vehicle Replacement
very simple to use. helpful explanation of what the options were. competitive pricing.
Combined Vehicle Replacement
Website easy to use and find suitable policy options.
Combined Vehicle Replacement
Very straight forward process and reasonably easy to follow and understand
Combined Vehicle Replacement
ok
Combined Return to Invoice
simple easy and cost far less than the dealer
Combined Return to Invoice
Easy to understand & pay. Thanks.
Combined Return to Invoice
OK and subsequent phone call answered politely and decisively ! Thanks !
Finance And Contract Hire
Finance And Contract Hire
Straight forward and easy to navigate.
Combined Return to Invoice
Very straight forward
Combined Vehicle Replacement
Website very easy to use - recommended by Martin Lewis.
Combined Return to Invoice
Combined Vehicle Replacement
very easy
Finance And Contract Hire
Great site, all easy to do. One of the few I found which talked to PCP directly.
Combined Return to Invoice
Finance And Contract Hire
Quick and easy to set up
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
I found it very easy to get a quote which was at a sensible price. Hopefully I won't need it but if I do hopefully the claim process is as smooth.
Combined Return to Invoice
Combined Return to Invoice
very good
Combined Return to Invoice
Easy to follow ans good explanations. Great service so far.
Combined Vehicle Replacement
Very easy to use.
Combined Return to Invoice
Combined Return to Invoice
excellent
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy and competitively priced
Combined Return to Invoice
EXCELLENT.THANKS.
Finance And Contract Hire
Very good and the best price I found. Thankyou W.hilton
Finance And Contract Hire
I telephoned to ask questions and the gentleman was very helpful. I liked the simple website that was easy and clear to use.
Combined Return to Invoice
Thank you very much. Also please note that the mileage given is approximate as I haven't got the car yet. But it will be very close. I have discussed this with one of the customer agents and he said its ok.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Easy to understand and use
Combined Vehicle Replacement
Really Good Excellent
Combined Vehicle Replacement
Very easy to deal with. Online system good.
Combined Vehicle Replacement
Extremely easy to complete and seems excellent cover. Much cheaper than the car dealer was offering with better cover. If I need to claim I hope it will be just as simple. Hopefully I'll never need to let you know
Combined Return to Invoice
Combined Return to Invoice
Easy to find quote. Cover explained. Good price. Recommended by family who also used company.
Combined Vehicle Replacement
Straightforward, fast
Combined Vehicle Replacement
Combined Vehicle Replacement
Very competitive price, quick and easy to buy
Finance And Contract Hire
Was a very good price
Combined Vehicle Replacement
Wouldnt accept my card details had to set up paypal account .. Gap123 response - It can be the case that your card issuer places a security block on your card for online purchases. No other customers have reported any issue so this is probably the issue you have had. Please accept our apologies for any inconvenience caused
Combined Return to Invoice
Quick and easy to use!
Finance And Contract Hire
Easy to use website and buy cover.
Combined Return to Invoice
Easy Website , good price excellent service
Combined Vehicle Replacement
Very straitforward!
Combined Vehicle Replacement
Combined Return to Invoice
Fantastic and very easy to arrange
Finance And Contract Hire
Combined Return to Invoice
Very easy to use your web site
Finance And Contract Hire
Combined Return to Invoice
Great
Combined Vehicle Replacement
Telephone questions answered straight away, no hanging on while music playing! Clear advice,. Car salesman quoted £295.00 for 3 year cover. Same cover £96.00 from Gap Insurance 123.
Combined Return to Invoice
Clean and easy. Proof of the pudding of course is if we ever need to claim :) GAP123 response - We understand your comments, and your new policy is underwritten by an insurer with an 'A' credit rating, the claims are handled by an expert claims team and the policy is also covered by the FSCS in the UK. We hope that is all the cover you will ever need.
Combined Return to Invoice
Very easy to use the site and pleased with quote and cover.
Combined Return to Invoice
Excellent no problems
Combined Vehicle Replacement
Very Good
Combined Return to Invoice
Fantastic
Combined Return to Invoice
vary good, easy and good price
Combined Vehicle Replacement
Very Easy to use good experiance
Combined Return to Invoice
it was so easy and quick, Thank you
GapInsurance123 Agreed Value
Good easy to navigate and find the information
Combined Return to Invoice
Very quick and simple, T&C's straight forward to read and understand.
Combined Vehicle Replacement
Very clear & easy to use website
Combined Return to Invoice
I have obviously not made a claim but this has to be worth it for the peace of mind. The process of completing the form was easy and I am not computer literate. The cost seems very reasonable compared the high cost policies car dealers seemed to offer years ago . Hopefully I should never have to make a claim but if I do then this has to worth the small outlay S Jackson (Sheffield)
Combined Return to Invoice
Finance And Contract Hire
Amazingly straight forward. Thank you.
Combined Return to Invoice
Very clear and easy
Combined Vehicle Replacement
Clear process and benefits highlighted. Quotation was simple, competitive and I hope this experience will continue for a length of the policy term.
Combined Return to Invoice
Good customer service with an after call following an on line quote without any pushy sales.
Combined Return to Invoice
Hi, would it b possible to send documents in post as I don't have a print. Kind regards Timothy Cummings Gap123 response - That is no problem Mr Cummings, we will get a paper copy posted out for you
Finance And Contract Hire
Good
Combined Return to Invoice
Quick, clear and very reasonable
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Everything seemed to go smoothly
Combined Return to Invoice
very easy to buy
Combined Return to Invoice
Ok . I will contact you tomorrow to confirm I have bought the correct cover Thank you
Combined Return to Invoice
happy so far
Combined Vehicle Replacement
Price much better than dealer I think website needs updating and worth comparing to other websites. Gap123 response - Thank you for your comments Dr Marland. In fact our web design team are working on some updates as we speak, and these should be in place for the September plate change
Combined Return to Invoice
Very easy to understand and complete.
Combined Return to Invoice
Quick and simple to insure and great value for money compared to other providers
Combined Vehicle Replacement
Quick and easy
Combined Return to Invoice
Everything I was looking for and easy to purchase.
Combined Vehicle Replacement
Combined Return to Invoice
Excellent website. Quick quote without the lengthy and complicated form to fill in! Easy payment system.
GapInsurance123 Agreed Value
Excellent
Combined Return to Invoice
Very informative, easy to use website and good value.
Finance And Contract Hire
Finance And Contract Hire
Very quick and easy
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Quick and easy to complete. No jargon documents.
Combined Vehicle Replacement
All clear. thanks
Finance And Contract Hire
Excellent service, good product, staff very good. Many thanks JohnMagorrian
Finance And Contract Hire
good easy service to use
Combined Return to Invoice
Very easy to set up
Finance And Contract Hire
Finance And Contract Hire
very good a quick and easy site to use.
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Relatively easy process
Combined Vehicle Replacement
Policy and examples Easily explained Simply, quick to buy Competitive rates Good to know policy can be transferred to another car
Combined Return to Invoice
Easy experience
Finance And Contract Hire
Very Good
Finance And Contract Hire
Quick and easy
Combined Vehicle Replacement
Very clear and easy to fill in the forms,takes just 5 min. Best price from all the quotes I got. Used before and will comeback again in the future. Hopefully not need to use but have confidence if I do.
Combined Return to Invoice
Straight forward and good value
Combined Return to Invoice
Combined Return to Invoice
Great!
Finance And Contract Hire
Combined Vehicle Replacement
Brilliant quote and a very easy to use website
Finance And Contract Hire
easy as usual
Combined Return to Invoice
Using the online application for gap insurance was easy.
Combined Vehicle Replacement
Easy to navigate through the wesite. The application is a pleasure to use and easy to understand. And, the prices are very competetive.
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Very easy to use site. Good service, and a great price.
Combined Vehicle Replacement
Excellent product & very user-friendly website
Finance And Contract Hire
Excellent. XXX very helpful. Steered me to the right product and saved me money. Thank you!
Combined Vehicle Replacement
Excellent product & very user-friendly website
Combined Return to Invoice
Applying for Gap insurance fairly straight forward,estimate very reasonable,Gap insurance conditions, appear straight forward. thank you for assistance.
Combined Return to Invoice
Great Price and easy to do on line
Combined Vehicle Replacement
A very civilised website that is uncomplicated and easy to use.
Combined Vehicle Replacement
Website is not very modern but does the job. Thanks
Combined Vehicle Replacement
Finance And Contract Hire
GapInsurance123 Agreed Value
Finance And Contract Hire
Easy to use
Combined Return to Invoice
Easy to set up and deal with
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to navigate the web pages, usefull help, easy to take out and pay for policy, extremely prompt e-mail reply confirming policy taken out and with links to various documents relating to the policy
Combined Vehicle Replacement
OK so far...
Combined Return to Invoice
Quick and easy - thank you
Combined Return to Invoice
O.K Good
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
very straight forward website, competitive pricing
Combined Return to Invoice
very good. easy to use and understand.
Finance And Contract Hire
Finance And Contract Hire
Easy to use. Fair price, will definitely recommend.
Combined Vehicle Replacement
very good and easy to use
Combined Return to Invoice
Finance And Contract Hire
easy and straightforward
Combined Vehicle Replacement
Very straight foward, thanks.
Combined Vehicle Replacement
Good, easy to use. Pricing and features competitive.
GapInsurance123 Agreed Value
Finance And Contract Hire
Very easy and good value
Combined Return to Invoice
Combined Vehicle Replacement
A very easy and straightforward service.
Combined Return to Invoice
Fair price and dead easy to sort - Thanks!
Finance And Contract Hire
Easy to use, competitive price.
Combined Vehicle Replacement
Combined Vehicle Replacement
A good experience. Easy to navigate website and the example given make it very easy to understand what you are buying
Finance And Contract Hire
Simple and quick to transact. We'll see how good the cover and service is only if I need a payout. Lets hope that doesn't happen.
Combined Return to Invoice
Website easy to follow
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
the website is not overly user friendly as you can't press page back without needing to restart the process which is a bit annoying, as you've asked. Overall, I'm please with the ability to easily explore the terms of the policy and the detailed. <p> <br> Gap Insurance - 123 Dear Mr Toubkin thank you for taking the time to leave your feedback. In the next few weeks we will be upgrading our systems and this is in part as a response to customer feedback and in an attempt to exceed customer service levels.<p> We know only too well that it is our customer and policy holder feedback that is the genuine measure of any system and policy. As a result the new systems will be a even more simple will a lot more help and assistance along the way.<p> In the meantime once again thank you for your comments which have already been passed to the relevant department.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
so far so good.
Combined Return to Invoice
QUITE GOODS
Finance And Contract Hire
Finance And Contract Hire
Very good. Found you via moneysavingexpert.com. Easy to navigate website. Thank you!
Combined Return to Invoice
Hi Pretty good. I hope not to use it but if I have too lets hope you remain the same. Thanks
Combined Return to Invoice
Very easy website and a very good price. I liked the examples they provided for each type of cover. It made it easier to understand.
Combined Vehicle Replacement
Another excellent and easy transaction. Takes only a few minutes and provides essential piece of mind!
Combined Vehicle Replacement
Very good experience,easy to find and understand what I was looking for
Finance And Contract Hire
Excellent service throughout the Quote process. Easy to use website and all the documents sent via email instantly.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Very easy to understand. Hopefully I won't need to find out how their claims dept. Is!
Combined Vehicle Replacement
Easy to use service and great idea to provide examples of what each cover type means
Combined Return to Invoice
OK
Combined Vehicle Replacement
Excellent - I was confused by the online quote options so I rang your customer helpline and the gentleman was incredibly helpful giving me very clear explanations about exactly what I was buying and which quote was the right one for me. Very reassuring, efficient & professional customer service. Thank you!
Finance And Contract Hire
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Good website, easy to follow, excellent price compared to dealers
Combined Return to Invoice
Combined Return to Invoice
I found this site very user friendly, easy to use with all the information to hand.and the price of the insurance is probably amongst the most competitive. I would recommend to others.
Combined Vehicle Replacement
Easy to use.
Finance And Contract Hire
Great experience, same as last purchase.
Combined Return to Invoice
Combined Return to Invoice
Purchasing was very straight forward and clear, real test will be if I ever have to make a claim.
Combined Return to Invoice
Very quick and easy and the cheapest quote I had.
Combined Vehicle Replacement
user friendly, thanks
Combined Vehicle Replacement
very easy website to navigate with good clear instructions and advice
Finance And Contract Hire
GREAT THE INSURANCE WAS SORTED IN MINUTES.
Combined Vehicle Replacement
better than many other sites I have tried this morning which would not let me process a quote for a car I am buying in the next few days.
Finance And Contract Hire
Easy
Combined Return to Invoice
Combined Return to Invoice
.
Finance And Contract Hire
Great!
Combined Vehicle Replacement
seemed very easy to use and the examples made making a decision on which product to buy easier and informed.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Combined Return to Invoice
VERY GOOD
Combined Vehicle Replacement
Finance And Contract Hire
Very quick and easy and reasonable price. Thanks
Combined Return to Invoice
great and easy to use
Finance And Contract Hire
Finance And Contract Hire
Very easy thank you
Combined Vehicle Replacement
Combined Return to Invoice
easy and all the information is at hand. cheaper than the dealers by a long shot for the same kind of cover. easy to use online system.
Finance And Contract Hire
nice and easy transaction
Combined Vehicle Replacement
Finance And Contract Hire
Simple and easy to understand policy
Combined Return to Invoice
Quick and easy
Combined Vehicle Replacement
Easy to understand policy wording, simple to buy
Combined Return to Invoice
Very easy and quick to do. Good!
Combined Vehicle Replacement
Very good and easy to follow.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
very nice
Combined Return to Invoice
Very simple and quick. Top marks
Finance And Contract Hire
Combined Return to Invoice
Great
Finance And Contract Hire
The cheapest quote by far!!!
Combined Vehicle Replacement
Very easy to use and very efficient.
Combined Return to Invoice
Very smooth and easy.
Combined Return to Invoice
The information is clear and the website is easy to navigate.
Combined Vehicle Replacement
All very easy to follow and well explained.
Combined Return to Invoice
Very easy to complete the application form
Finance And Contract Hire
Fantastic - Nice and easy
Finance And Contract Hire
Combined Vehicle Replacement
Excellent
Finance And Contract Hire
Great. Good user friendly system.
Combined Vehicle Replacement
Great cover at a great price and so easy to obtain it
Combined Return to Invoice
Very easy to use and good value
GapInsurance123 Agreed Value
Combined Return to Invoice
Was excellent, Quick, clearly explained and hassle free. Hopefully I'll never need to use the policy :)) Thanks
Combined Vehicle Replacement
Finance And Contract Hire
Great thank you!
Combined Return to Invoice
Quick easy and much cheaper than garage
Finance And Contract Hire
So very easy to use perfect.
Combined Return to Invoice
Combined Return to Invoice
The price was the best for me and the web process was easy and straightforward.
Combined Vehicle Replacement
All good
Combined Return to Invoice
Easy and straight forward, many thanks
Combined Vehicle Replacement
Brilliant, cheapest on the market quick and easy to set up!
Finance And Contract Hire
Simple and clear
Combined Vehicle Replacement
Excellent service and very good value.
Combined Return to Invoice
Very quick and straight forward. I liked the fact that I didn't have to submit personal information (email address, telephone numbers) in order to get a quote.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Was very easy and seems ideal
Combined Return to Invoice
Combined Return to Invoice
good
Combined Return to Invoice
Finance And Contract Hire
very good
Combined Return to Invoice
easy
Combined Vehicle Replacement
Good value for money. Simple and easy to complete.
Combined Return to Invoice
Easy to understand and quick to purchase.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
SIMPLE UNCOMPLICATED PROCESS,QUOTE WAS EASY TO UNDERSTAND
Combined Vehicle Replacement
Recommended by a neighbour who was very satisfied with how their claim was dealt. Web site very clear
Combined Vehicle Replacement
Finance And Contract Hire
The applying process was very straight forward and simple to understand... Thank you.
Combined Return to Invoice
Very easy and informative. Thanks
Combined Vehicle Replacement
Really easy to use great value for the product.
Combined Return to Invoice
Very easy.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Straight forward and easy to use
Combined Vehicle Replacement
A quick and simple way of securing gap insurance.
Combined Return to Invoice
Very good, quick and easy
Finance And Contract Hire
Easy.
Combined Return to Invoice
Combined Vehicle Replacement
Very simple and a good price for the insurance, thanks.
Finance And Contract Hire
Great experience. Well advised by phone and quotation received almost instantly, coming in at half the price of the main dealer for a higher level of cover. Fingers crossed I won't get to use it.
Combined Return to Invoice
Good website that explains all of the options clearly. Cheapest price out of the websites that I tried.
Combined Vehicle Replacement
So easy and clearly explained , lets hope we don't actually need the cover. A very competitive price, compared to what the dealers want to take from you , 3rd policy I have brought
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Very competitive price and everything was explained in easy to understand language. Excellent web site and details were easily supplied.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Quick and easy to use - far more competitive than purchasing GAP insurance from the dealer. Saved over £70!
Combined Return to Invoice
Combined Return to Invoice
Excellent. Easy to use web site and competitive price.
Combined Return to Invoice
FAST AND SIMPLE GAP INSURANCE. I SMALL PART OF THE PRICE FROM A MAIN DEALER.
Combined Return to Invoice
Please with purchase experience. I had questions not addressed on the policy documentation and I appreciated being able to ring and speak to someone straight away who helped to advise on any implications to coverage.
GapInsurance123 Agreed Value
Very easy to follow
Combined Return to Invoice
good clear straightforward
Combined Vehicle Replacement
I was recommended to use this company / policy. I found it very easy to follow and purchase - which for me, is quite something! Thank you!
Combined Return to Invoice
very user friendly and great value for money
Combined Return to Invoice
Very competitive quote with easy online application process
Combined Return to Invoice
Speedy transaction and good value for money product.
Combined Vehicle Replacement
VERY GOOD
Combined Vehicle Replacement
Combined Return to Invoice
Very easy & quick website to use with very competitive prices, great experience well pleased.
Combined Vehicle Replacement
QUICK AND EASY
Combined Return to Invoice
Very good web site, easy to use and good value
Combined Return to Invoice
Impressed at how easy to use. Information is clear and precise. Excellent value for money. thank you
Combined Return to Invoice
So far so good, much cheaper than quoted elsewhere for what I can see is the same product. Hopefully it is as simple as this should I need to claim...
Combined Return to Invoice
quick , simple and great value
Finance And Contract Hire
Fine. No issues whatsoever
Combined Return to Invoice
Very easy and no fuss, thank you
Combined Return to Invoice
Easy to set up and good price :)
Combined Return to Invoice
site easy to use and good value for money
Combined Return to Invoice
VERY GOOD, EASY AND FAST.
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
great price very straight forward very happy
Finance And Contract Hire
Quick and easy and details helpful
Combined Return to Invoice
Very good; easy and quick to set up.
Finance And Contract Hire
Combined Return to Invoice
Really excellent - easy to understand options that covered all the key bases for me.
Combined Return to Invoice
MY SECOND GAP WITH YOU GOOD VALUE FOR MONEY AND AN EASY APPLICATION PROCEDURE.<p> <br> Gap Insurance 123 - Dear Miss Houston thank you for comming back and on behalf of the team we wish you many happy years of motoring in your new car.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Combined Vehicle Replacement
Easy process, clear explanations of offer.
Combined Vehicle Replacement
Easy site to follow, can't say more at the moment.
Combined Return to Invoice
Was easy to use. Price reasonable
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy.
Combined Vehicle Replacement
Easy to understand site with clear information. Good saving against dealership GAP option.
Combined Vehicle Replacement
Great! Easy to use site. Clear explanations.
Combined Vehicle Replacement
Very Good
Combined Return to Invoice
Fast, easy, cheap, perfect!
Combined Return to Invoice
Good easy to use site great price
Combined Vehicle Replacement
Excellent service and friendly helpful advice making my choice an easy one!
Combined Vehicle Replacement
Clear and Straightforward. thanks. Brian
Combined Return to Invoice
Easy!
Combined Vehicle Replacement
Very quick and easy
Combined Return to Invoice
Very clear examples helped me make my choice.
Combined Vehicle Replacement
I found process to be pretty simple and easy to understand Terms and conditions are in simple English thanks
Combined Return to Invoice
It seemed to work very well. The dealer I bought the car from told me about this site as he was unable to do the GAP Insurance himself. The dealer quote was £399.
Combined Vehicle Replacement
Easy and hassle free to purchase
Finance And Contract Hire
Combined Vehicle Replacement
Very easy website and clearly the cheapest quotes
Combined Return to Invoice
EASY FAST COMPETITIVE SERVICE
Combined Vehicle Replacement
Easy to buy. Hope I don't need to find out about whether or not it's easy to claim.
Combined Return to Invoice
Quick and clear. Well done
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
Very quick, easy to do. Clearly explained policy. Thank you
Combined Return to Invoice
Very Good.
Combined Return to Invoice
Combined Return to Invoice
Highly recommend this company. tried a different yesterday, check out was a night mare so gave in, found this company and transaction was easy and a lot lot cheaper than my previous quote..
Combined Vehicle Replacement
Easy and simple, good price - perfect
Combined Return to Invoice
Combined Vehicle Replacement
Nice and easy to understand the policy. Simple buy process...thanks
Combined Return to Invoice
Combined Vehicle Replacement
Nice quote received, easy to use website. Easy process to buy
Combined Return to Invoice
Combined Return to Invoice
A straight forward and easy process to purchase gap insurance.
Combined Return to Invoice
excellent
Finance And Contract Hire
Combined Return to Invoice
VERY EASY SITE TO USE
Combined Return to Invoice
Nice and easy to use website. Policy set up within minutes. Fast and clear response from both the phone and email questions.
Combined Return to Invoice
Perfect
Combined Return to Invoice
Which recommended site, easy process and purchase which fully meet my requiements
Combined Return to Invoice
Brilliant - so simple and straightforward. Everything clearly explained
Combined Return to Invoice
All good - very easy transaction
Combined Vehicle Replacement
Good first time buyer let you know how I get on
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
EXCELLENT
Combined Vehicle Replacement
Easy to use on line and very understandable. Thank you.
Combined Return to Invoice
Very fast and easy
Combined Vehicle Replacement
So far,excellent!
Combined Vehicle Replacement
Easy to understand and straightforward to do.
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Nice and easy, easy to understand policy, this is my 3rd time of using, thanks!!!
Combined Vehicle Replacement
straight forward and easy to follow
Combined Return to Invoice
I just purchased a new vehicle and my colleague asked if I had taken out gap insurance, she went on to show me this website and I cannot believe how easy and straightforward it was. Also it is over £100 cheaper than what the dealership was offering!! First class, I especially love how you give examples of exactly what you will be getting, it just makes it so easy. I'm thrilled with you guys so thank you so much.
Finance And Contract Hire
Easy and painless
Combined Vehicle Replacement
Great web site very easy to use
Combined Return to Invoice
Obviously hope it's never needed. Quick, clear and easy to use web site.
Combined Return to Invoice
Easy and simple to buy with clear examples and explanations. Not to mention a great price.
Combined Vehicle Replacement
excellent quick and easy
Combined Return to Invoice
simple quick easy
Combined Return to Invoice
Combined Return to Invoice
Excellent thank you...very easy to use quotation engine.
Combined Vehicle Replacement
Easy to navigate/ edit. Painless and extremely competitive.
Combined Return to Invoice
Excellent very easy to use.
Combined Vehicle Replacement
Quite friendly and easy website
Combined Return to Invoice
Very easy website to understand and follow
Combined Vehicle Replacement
found it easy up to this point, have not downloaded documents as yet awaiting email.<p> <br> Gap Insurance 123 - Dear Mr Kingdom thank you for feedback. Your documents are showing as being sent. In view of the fact that we have a business email address you may find that your spam filter may divert us into a junk or trash folder in error.<p> To avoid any inconvenience we have also sent out a hard copy via 1st class Royal Mail to the address on your policy.<p> Once again thank you for your comments.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
easy to set up and to pay. Proof will be should I need to make a claim. Bought because they were featured on which as one of 10 gap providers.
Combined Vehicle Replacement
Easy to get a quote which was cheaper than two others I tried. Much cheaper Than my dealers quote. I hope to never need it ,but gives peace of mind.
Combined Return to Invoice
Easy and simple to use. Perfect
Combined Return to Invoice
Very easy to obtain a quotation and a third of the price of the dealership. Examples are very helpful.
Combined Vehicle Replacement
Simples!
Combined Return to Invoice
Excellent very pleased easy to use and a really good price
Combined Return to Invoice
Great. Always a good price!!
GapInsurance123 Agreed Value
Excellent, quick & easy
Combined Vehicle Replacement
very clear and simple website. straightforward approach engenders honesty. it was very easy to differentiate between the policies due to the plentiful supply of very useful examples. although a solid website, i think its in need of modernising.
Combined Vehicle Replacement
Very easy to buy online.
Finance And Contract Hire
Combined Vehicle Replacement
Easy to use / user friendly web site . Insurance quote and cover better than some of the other main insurers.
Finance And Contract Hire
Combined Return to Invoice
Very straight forward process, but have used this company before to insure my other car.
Combined Vehicle Replacement
Excellant
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
great
Combined Return to Invoice
A last a very straight forward and easy to use web site! Understandable policy in plain English. Only Gap insurer recommended by Martin Lewis Money Expert and able to give 5 years of cover. Thank You! Will recommend to others.
Combined Vehicle Replacement
SIMPLE, STARIGHT FORWARD, EASY TO UNDERSTAND SITE
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Extremely good easy to use and understand site.
Finance And Contract Hire
Seems easy enough to get a quote, competitive and the ts&cs appear pretty simple - not too much to digest! Thanks!
Combined Return to Invoice
Very straightforward and easy to arrange - thank you.
Combined Return to Invoice
Easy to use website, cheapest quotes I have found so far! Good value for money!
Combined Vehicle Replacement
Very easy to understand and quick. Excellent .
Combined Vehicle Replacement
Great , easy
Combined Return to Invoice
Easy to use web site
Combined Vehicle Replacement
simple to use, clear and concise. great value for money as long as it works if I need it
Combined Vehicle Replacement
Process very easy and simple to arrange, however the real test of service will be if I ever have to make a claim, which I trust will be as simple and hassle free as arranging the insurance.
Combined Return to Invoice
Combined Return to Invoice
Excellent, quick quote that was the best I could find. I like to ensure that I always get the best deals available, and this is one of them. Hopefully I'll never need to use the service but for this price you'd be silly not to get the cover. Many thanks
Combined Vehicle Replacement
Easy to navigate website
Combined Vehicle Replacement
The web site form to purchase was straight forward and easy to navigate. I did though have to call your 0800 number (my goodnes the call was answered so quickly I thought it was an automated voice, soon realised it was not and spoke to a very professional and charming lady) as before completing the GAP insurance purchase it asked to confirm and tick the box that I had read your terms and conditions. I could not, hence the call as there is no reference to your T's and C's on the page ('s) certainly not that I could see, so something to look at updating which would save calls to you and would be a quicker and less frustrating user experience looking for them. :) GAP123 reponse - Thank you for your comments. We do not provide a reference until the policy process has been completed, however we would be able to search by your postcode and surname for uncompleted policies in any case. We find this is much more personal than making our customers a reference number. Thank you for your feedback.
Combined Return to Invoice
OK
Combined Return to Invoice
Very easy customer service rep (****** I think!) was very helpful thanks
Combined Return to Invoice
Combined Vehicle Replacement
I just purchased the combined vehicle replacement policy. I was impressed by the information given in laymans terms which was easy for me to understand. I have been able to link my gap insurance with my existing insurances first year new for old policy using their deferred scheme. Impressed thank-you.
Combined Vehicle Replacement
Very easy to follow instructions and very informative by use of examples .
Finance And Contract Hire
XXXXX was good when I called making a query
Combined Return to Invoice
Combined Vehicle Replacement
The process of taking out the gap insurance was really easy and very good value. Many thanks
Combined Vehicle Replacement
excellent
Combined Return to Invoice
Extremely simple website to use - easy options laid out with good explanations of cover. A fraction of the cost of the gap insurance offered by Land Rover.
Finance And Contract Hire
Good
Combined Vehicle Replacement
Very painless process
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to purchase well explained .Thank you.
Finance And Contract Hire
Combined Vehicle Replacement
Very easy site to purchase Gap Insurance at a fair price compared to Dealerships, I was quoted £499 for the same cover at Volkswagen
Combined Vehicle Replacement
Very easy thanks
Combined Return to Invoice
Very easy to navigate the system, a great price considering dealer GAP is a lot more expensive.
Combined Return to Invoice
Straight. Forward and easy, used this company now for my last 4 cars and always first class
Combined Return to Invoice
great price and easy to use web-site.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Simple process and saved myself 300 pound from vauxhall quote
Combined Return to Invoice
Straight forward - easy to understand.
Combined Vehicle Replacement
Easy and straight forward
Combined Return to Invoice
Hassle free
Combined Vehicle Replacement
Simple instructions to follow, easy to complete
Combined Vehicle Replacement
Very easy to use.
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Simple Service and a good price. Lets hope I never need to call on the policy, but if I do I hope your service continues to be this good!
Finance And Contract Hire
Simple and pain free!
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Thanks, that was really quick and easy
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
This was a very easy process, no problem at all.
Combined Vehicle Replacement
Easy purchase thank you
Combined Return to Invoice
Very user friendly website, everything laid our really well with a final outcome of a very excellent quote.
Combined Return to Invoice
Very good , so far, and a very good price.
Finance And Contract Hire
Excellent website. Easy process. Great price.
Combined Return to Invoice
A very simple process. One of your telephone representatives directed us to this option after we called to discuss a higher quote with him, thereby saving us money. Very impressive!
Combined Return to Invoice
Very good - competitive quote, quick process, easy to use website. Thanks!
Combined Return to Invoice
Combined Vehicle Replacement
Hi, It was very easy to complete form and details. The website was easy to use and the instructions were easy to follow. Many thanks.
Combined Vehicle Replacement
Combined Vehicle Replacement
EASY
Combined Return to Invoice
Finance And Contract Hire
Swift, Simple, easy. Thank you!
Combined Return to Invoice
Clear and concise - easy to complete
Combined Vehicle Replacement
Finance And Contract Hire
Excellent. Very clear and easy site.
Finance And Contract Hire
Excellent
Finance And Contract Hire
easy to buy
Combined Return to Invoice
Very easy to use. Most satisfied. Ms M Mainwaring
Combined Return to Invoice
Finance And Contract Hire
simple to understand and fair price
Combined Vehicle Replacement
Very good no problems
Combined Return to Invoice
Very straight forwards and easy to use
Combined Return to Invoice
OK , quick and efficient
Finance And Contract Hire
searched all internet good info easy to setup and good value for money
Combined Return to Invoice
A speedy process and a very competitive price for 3yrs cover.
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
5 STARS FOR COVER & PRICE
Combined Vehicle Replacement
Clear and easy website
GapInsurance123 Agreed Value
Good, clear website. Works well.
Combined Vehicle Replacement
Smooth easy process the price is half to what I was previously quoted nice to have peace of mind
Combined Vehicle Replacement
So far, so good.
Combined Vehicle Replacement
Brilliantly easy, well explained, quick process, documents emailed straight away. Peace of mind. Thanks!
Finance And Contract Hire
easy and effortless, very simple questions and explained clearly.
Finance And Contract Hire
The cehivle is a new vehicle and we had to put in a provisional regisration date as the vehicle has not arrived yet. Maybe you should have an option to tick that you don't know when registration took place? - GAP123 response - Thank you for your comments Clare. The date of first registration request is only an estimation, and on a new vehicle it would not have an effect on the policy itself. We will take your comments on board and see if we can make that section clearer
Finance And Contract Hire
Very easy quote process and good price
Combined Vehicle Replacement
As before easy to do, let's hope it is as easy if it is ever required to be used.
Combined Return to Invoice
Very happy to do business with you again
Finance And Contract Hire
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Very Good
Combined Return to Invoice
Simple and very good value for money
Finance And Contract Hire
Easy application, good price for peace of mind
Combined Return to Invoice
Combined Return to Invoice
good
Combined Vehicle Replacement
Very easy to use. please send the hard copy of the policy document by post
Combined Vehicle Replacement
Very Easy Service
Finance And Contract Hire
really good called up to amend changes and was clearly advised on how to purchase the correct insurance
Combined Return to Invoice
I found this website easy to follow. Please note I have just realised that he email address is incorrect it should be GAP123 response - Thank you, we have adjusted the email address on file
Combined Return to Invoice
Superb customer support and much better premium than my local garage could offer.
Combined Return to Invoice
i was impressed with the advice given over the phone , also the price was impressive compered with the dealer quote
Combined Vehicle Replacement
Easy to under stand and complete. I Just need 3 years without claim. Peter Clough.
Combined Vehicle Replacement
Easy to order and good price. Thanks
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Good and straightforward summary provided of the breakdown of policy etc and was cheapest quote.
Combined Vehicle Replacement
Easy to use website. Overall pleased with the application procedure.
Combined Return to Invoice
This is my second car with GAP123, cheaper by far than the quote from the car dealer who sold me the cars. Quick and easy to arrange and pay for, excellent service and gives you peace of mind if anything should happen with your car.
Combined Return to Invoice
Simple process to insure, well explained. Can't say how easy it will be to claim.
Finance And Contract Hire
Straightforward purchase.
Finance And Contract Hire
Brilliant, thanks
Combined Return to Invoice
Very straightforward and simple to use. Great all round.
Combined Return to Invoice
Very easy to do, very cheap, great reviews thats why i choose you guys
Combined Return to Invoice
Very easy to complete forms
Combined Vehicle Replacement
very easy to use and no hidden information very pleased
Finance And Contract Hire
So easy and simple to use. Brilliant.
Combined Return to Invoice
Very easy to arrange and much cheaper and the dealer's price for GAP.
Combined Vehicle Replacement
Really good and only 30% of the cost of the Dealer insurance!
Finance And Contract Hire
Very quick and easy application, thank you
Combined Return to Invoice
Fantastic, easily explained and easily affordable. I also entered some incorrect information on my application and this was swiflty remedied by your extremely helpful and attentive telephone staff!!
Combined Return to Invoice
Really easy - took minutes - have had gap insurance with you before and it was an excellent quick service
Combined Return to Invoice
Good
Combined Vehicle Replacement
site very easy to use. good price.
Combined Vehicle Replacement
Simple easy
Combined Vehicle Replacement
Simple easy
Combined Return to Invoice
Easy to Buy, just hope it pays out if I need it...!
Finance And Contract Hire
Combined Return to Invoice
Very quick and efficient selection and payment method
Combined Return to Invoice
Very easy, and super price. Recommended!
GapInsurance123 Agreed Value
Simple and easy to use all questions were straight forward and would recommend you to my friends without hesitation Regards Michael Fitzgerald
Combined Return to Invoice
Easy to do on line. Use of pay pal was an additional benefit. Thankyou
Combined Vehicle Replacement
easy to get the cover and 57% cheaper then dealer's quote.
Combined Return to Invoice
Very easy and efficient
Combined Return to Invoice
all good
Finance And Contract Hire
Easy to use the website - informative.
Combined Vehicle Replacement
Seems to be a simple process with informative detail available too.
Combined Return to Invoice
Combined Return to Invoice
Very simple and quick. Much cheaper than the dealer too!
Combined Return to Invoice
Combined Return to Invoice
Great Straight Forward no hassle service
Combined Return to Invoice
very good
Finance And Contract Hire
quick easy experience resulting in good value gap cover
Combined Return to Invoice
Easy to understand,easy to follow will be recommending to all my friends fantastic price too much cheaper than dealer.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to complete
Combined Return to Invoice
Combined Return to Invoice
A very easy website to navigate and purchase.
Combined Vehicle Replacement
Finance And Contract Hire
Great website all information easily found
Finance And Contract Hire
The site was easy to move around, the information was easy to read and you appear to offer the best value.
Combined Return to Invoice
Very simple....spoke to an agent who was very helpful. Hopefully wont have to use it !
Combined Return to Invoice
Very easy and fast to complete. All the questions were put in simple terms and not made long winded like other insurance companies. I would recommend this site to other people
Combined Vehicle Replacement
Very Good
Finance And Contract Hire
Combined Vehicle Replacement
fine thank you, i rang through to your office today on two occasions to ask questions before proceeding. The gentleman was very helpful
Finance And Contract Hire
Good. Easy
Combined Vehicle Replacement
quick and easy
Combined Vehicle Replacement
Very easy to use service and well detailed .
Combined Vehicle Replacement
Easy to navigate site, and clear product descriptions.
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Easy steps to buy policy. Simple to understand.
Combined Vehicle Replacement
Found web site easy to use and a reasonable price for my cover.
Combined Return to Invoice
really easy to understand
Combined Vehicle Replacement
Finance And Contract Hire
The deposit protection is a good extra and certainly worth the five stars
Combined Return to Invoice
Excellent!
Finance And Contract Hire
Easier to use website, good value for money. 5*****
Combined Return to Invoice
It was very and nicely explained at each step.It was cheap as well.
Combined Return to Invoice
GapInsurance123 Agreed Value
no problem so far, we'll see if that changes should I need to claim
Combined Return to Invoice
Never knew that such policies existed and I find them a great source of peace of mind in a uncertain World. Very fast and simple, really reasonable as well
Combined Vehicle Replacement
All seems straight forward and clearly explained, trust should I need to claim then the process will be as simple.
Combined Vehicle Replacement
So far so good, hopefully I never have to use it! The site was simple to use & the examples were fantastic! Many thanks
Finance And Contract Hire
Very good thanks
Combined Return to Invoice
Easy on-line system to use, good price
Combined Vehicle Replacement
Seems very easy, hope the cover is as good as the purchase experience!
Combined Return to Invoice
Very easy thanks
Combined Vehicle Replacement
EXCELLENT
Combined Vehicle Replacement
Simple Easy to understand
Combined Return to Invoice
Combined Vehicle Replacement
quick and painless to set up
Finance And Contract Hire
Web site fairly easy to understand with examples of what each policy provides. Would recommend.
Combined Vehicle Replacement
Excellent Service
Combined Return to Invoice
Finance And Contract Hire
excellent!
Finance And Contract Hire
Great price, have used a number of times in the past.
Combined Return to Invoice
Brilliant!
Combined Vehicle Replacement
Combined Return to Invoice
This is the 3rd time I've used 123 Gap. The prices are so much better than taking a policy from a dealership. The product is great and I would have no hesitation in recommending 123 Gap to anyone...
Combined Return to Invoice
Combined Vehicle Replacement
Simple and undemanding process.
Combined Vehicle Replacement
easy to navigate and competitive
Combined Return to Invoice
Combined Vehicle Replacement
Very easy process.
Combined Return to Invoice
Best Quote again for GAP insurance, easy to use website and docs e-mailed straight to you. 5 star.
Combined Return to Invoice
Very quick and easy to follow quote page also not too much information to go through. Very happy with product and price
GapInsurance123 Agreed Value
Great insurance cover with a quick easy transaction
Combined Return to Invoice
The process was quick and clear. I hope that in the event of a claim (fingers crossed it's not needed) it is just as simple. Oh and a much,much better price than the dealer wanted
Combined Vehicle Replacement
Very easy and straight forward to obtain gap insurance with you thank you
Combined Return to Invoice
Combined Return to Invoice
Website was very clear and east to understand. Simple quote simple made it very easy to try different levels of cover and term of cover
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Very good Just phoned and Mark promised a paper copy in the post as we have no printer Many thanks John Coates
Combined Return to Invoice
Really quick and easy
Combined Return to Invoice
Fine thanks. Your example scenarios were helpful.
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Very easy
Combined Vehicle Replacement
Brilliant. So very easy and straight forward to purchase the cover I needed. Thank you.
Combined Vehicle Replacement
Combined Return to Invoice
Excellent Easy system to work through with rapid response by e-mail listing all the details and policy documents
Combined Vehicle Replacement
Easy & fast
Combined Vehicle Replacement
Easy to see what you are doing, far better prices than from car dealers!
Combined Vehicle Replacement
Quick and easy to use. Excellent!
Combined Return to Invoice
Easy to use website and quick quote, excellent price and very pleased.
Finance And Contract Hire
Combined Return to Invoice
experience was very good . all facts available and easy process to understand and payment secure and easy
Combined Return to Invoice
Easy
Finance And Contract Hire
Combined Return to Invoice
Finance And Contract Hire
Good experience so far. Called customer services to check wording of policy and my call was returned in timeframe promised, and questions answered well. thank you
Combined Return to Invoice
10/10
GapInsurance123 Agreed Value
Easy, great experience!
Combined Vehicle Replacement
Combined Return to Invoice
VERY GOOD
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Quick, very simple to follow and understand. Easy transaction.
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
Very straightforward process with a clear website. I'd certainly recommend to others. thanks.
Finance And Contract Hire
Fine
Combined Vehicle Replacement
very good and easy
Combined Return to Invoice
Claim amount could be explained in case choosing to higher amount. Apart from that excellent.
Combined Vehicle Replacement
Painless
Combined Return to Invoice
Simple :-)
Combined Vehicle Replacement
Third policy I have purchased from you worth ever penny for peace of mind. Just hope I never have to claim
Combined Return to Invoice
Excellent! Clear web-screens and instructions, good price and good level of cover.
Finance And Contract Hire
Easy and fast also made a phone call for a bit of help and found them extremely helpful
Combined Vehicle Replacement
Fantastic experience. Easy to use, simple explanation of different services available and relevant costs.
Combined Vehicle Replacement
Appeared clear with the relevant regulatory requirements in place. Straight forward to complete.
Combined Return to Invoice
This is my second policy with 123........the website is straight forward and easy to use.......the products are great and priced very competitively, hence my return business
Combined Return to Invoice
So far so good- price was unbeatable
Finance And Contract Hire
very easy to use and cheapest thanks
Combined Return to Invoice
The gentleman who I phoned for advice was really good and helped me to make the right choice.
Combined Vehicle Replacement
Finance And Contract Hire
Process was easy got just what I wanted and need, nothing more. After reading reviews seems good to deal with this company and not fuss, just what you need quick easy and a good price.
Combined Return to Invoice
Very efficient and your website is very easy to use
Combined Return to Invoice
The experience of using this service was very efficient and painless and cheaper than using dealer.
Combined Vehicle Replacement
Great, easier than what I expected,would recomend
GapInsurance123 Agreed Value
Excellent and simple process for getting gap insurance. if only all the insurance process was as simple! Thank you.
Combined Return to Invoice
helpful and friendly when i telephoned
Combined Vehicle Replacement
Quick and easy and a good price compared to dealers
Combined Vehicle Replacement
Exellent
Combined Return to Invoice
just one thing to point out. you have no option to go back through the process once you progress to the next page. I had to start again because I accidentally filled out my email address with autofill which used my secondary address. I had to start over again to correct to my primary email address. A simple Back option should be standard in today's day and age.
Finance And Contract Hire
Straightforward, and examples used to explain how each different policy works were very clear. The same product offered by the manufacturer was more expensive.
Combined Vehicle Replacement
This is my third GAP insurance, bought for members of my immediate family, with this company in 3 months, which shows that it is very quick and simple to get a quote and buy in 5 minutes. This shows a lot of faith in this company but the 'proof of the pudding' will only be if I ever need to claim on any of the policies, God forbid! This policy is little more than a third of the main dealer 3 year price, not 4, as I opted for with this.
Combined Return to Invoice
easy to use. cheap.
Combined Return to Invoice
Very easy to get gap insurance
Combined Vehicle Replacement
Very good user experience and easy to understand explanations of policies.
Combined Return to Invoice
Quick and easy, thanks.
Combined Return to Invoice
phoned with inquiry the staff were very helpfull
Combined Vehicle Replacement
Very easy to buy. I wish all financial purchases were this simple.
Combined Return to Invoice
Combined Return to Invoice
Quick and very good value quote, beats other quotes from other insurers by at least 10%.
Combined Return to Invoice
Your website is simple, very easy to use and I like to fact you can pay with paypal, it just makes everything so much easier. Within minute I have an email with all the information and documents on. Brilliant, thank you.
Combined Return to Invoice
Easy and Clear
Combined Vehicle Replacement
Very easy website to navigate and very simple and clear instructions taking you through the process - would recommend!
Combined Vehicle Replacement
Combined Return to Invoice
Excellent product at a very competitive price. thank you.
Finance And Contract Hire
Easy to follow concise information.Good website..Thanks
Combined Return to Invoice
very quick and easy to understand- recommended
Finance And Contract Hire
very good
Combined Return to Invoice
Very easy and straightforward
Finance And Contract Hire
Really easy to navigate, good price. Very pleased.
Finance And Contract Hire
Easy process, good value.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Easy to receive quote and pay.
Combined Return to Invoice
Combined Return to Invoice
Quick and easy process. Hopefully won't have to claim, so can't comment on the claims procedure.
Combined Vehicle Replacement
So simple, so easy, i now have peace of mind that if the inevitable happens i am covered.
Combined Return to Invoice
Very easy to use and very concise details
Combined Return to Invoice
Excellent service - easy to use website, I had one query regarding which claim limit to select, which was answered very quickly and professionally by one phone call to the free phone number shown on the website. Unbelievably good value compared to the price quoted by the car dealer.
Combined Return to Invoice
Very easy to use. Very reasonable price. Thank you.
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
V Good
Combined Return to Invoice
Very informative and easy to process.
Combined Return to Invoice
Finance And Contract Hire
easy and straight forward and a lot cheaper than the leasing company
Combined Return to Invoice
Very easy to use. Talked to David on the telephone to confirm one or two things and he was very helpful. Thankyou.
Combined Return to Invoice
Fantastic! Great price and great cover! 5*
Combined Return to Invoice
Fast, competitive and painless!!
Combined Vehicle Replacement
Really easy, did everything online on my phone & could pay with PayPal.
Combined Return to Invoice
Great company to deal with
Combined Vehicle Replacement
Easy to understand website, no jargon. Straight forward method of setting up the policy.
Combined Return to Invoice
Combined Return to Invoice
Setting up the cover was easy enough. Hope claiming in the event of a loss is as easy.
Combined Return to Invoice
Really easy to use and was able to understand what the GAP cover was for! Great :)
Finance And Contract Hire
Very good
Combined Vehicle Replacement
Excellent very easy to follow instructions.
Combined Return to Invoice
Transparent, simple and competitive, with assurance of FCA protection. Precisely what I required.
Combined Return to Invoice
Very simple and very cheap
Combined Vehicle Replacement
Excellent, very clear and quick
Finance And Contract Hire
Very easy site to use and understand
Combined Return to Invoice
Website is very easy to navigate and all questions easily answered. Many thanks
Finance And Contract Hire
Very quick and easy!
Finance And Contract Hire
Easy to use website
Combined Return to Invoice
Excellent - very clear. The examples were very helpful. So easy to buy the policy. Much better value than the policy offered by the dealer.
Combined Return to Invoice
Experience was grand. I intend to re-register the car and change the registration number. How easy is it to update this? GAP123 response - That would be no problem Mr McKnight. Simply call or email us the details and we will update that free of charge for you.
Combined Return to Invoice
Very good, simple to take out the policy and a lot cheaper than the dealer wanted
Finance And Contract Hire
Combined Return to Invoice
EAsy
Combined Vehicle Replacement
very user friendly website thank you.
Combined Vehicle Replacement
EASY TO DO ON LINE AND BY FAR CHEAPEST FOR ME.
Combined Return to Invoice
Quick and Easy to use
Combined Vehicle Replacement
Simple, easy, quick - thanks
Finance And Contract Hire
Straightforward and simple! No issues; policy docs easy to access and clear.
Combined Vehicle Replacement
Combined Return to Invoice
Easy stuff Thank you
Combined Return to Invoice
Nice and easy! :-)
Combined Return to Invoice
Combined Vehicle Replacement
Easy to use, well priced, hope i don't need to use it
Combined Return to Invoice
quick and easy.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Very quick, clear and efficient
Finance And Contract Hire
Easy to use
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
straightforward
Combined Return to Invoice
Very good, simple instructions, quick and easy to use!
Combined Return to Invoice
Excellent Web-site and easy process to follow. Good customer feedback and clear information.
Finance And Contract Hire
Combined Vehicle Replacement
Very easy site to use and great to get a good price without bartering for it !!! Got all the cover I need with a few clicks on the laptop, no hanging around for ages. Just hope I have picked the correct option for age and mileage as mine was not a demonstrator nor is it more than a year old so found that question a bit confusing. Would have liked to be able to contact you guys just to get that confirmed but your office is closed on a Saturday but I did not want to be without cover :o( Thanks, Mrs J Caborn GAP123 response - Thank you for your comments. The question on age and mileage of vehicle is simply designed to eliminate certain policies that would not be available. On a nearly new vehicle then all products would be fine, so whichever option you choose would be fine. With regards to our opening times we are actually open between 10am and 4pm on a Saturday, and this is displayed on the website. The only day we are closed is Sunday. However if you contact us via the contact page we will email you back with any queries
Finance And Contract Hire
Combined Vehicle Replacement
Brilliant Price! Easy to use
Combined Return to Invoice
great, very easy to navigate
Finance And Contract Hire
Finance And Contract Hire
An insurance product is only as good as the service when you need them, let's hope I don't have to review your full survice. Your website is a bit temperamental. GAP123 response - Of course we understand that the measure of the product an service is when you have to make a claim. All we ask is that you follow the claims procedure laid out in the policy terms and conditions and we will aim to ensure the process runs smoothly
Combined Vehicle Replacement
Nice and simple. No option found to receive policy by post only assumed email.
Combined Vehicle Replacement
Quick and simple
Combined Return to Invoice
This all seemed easy and simple to understand and commit to.
Finance And Contract Hire
Good easy and quick quote and purchase. Thank you.
Finance And Contract Hire
All good but couldn't use PayPal - GAP123 response Thank you for your comments. We will pass this on to our IT team to check. Whilst we have not had any other messages regarding issues with Paypal we will check that this was just a temporary issue
Combined Return to Invoice
easy to use - good value - second time I've used this site!
Combined Vehicle Replacement
so far so good. simple on line advice. thanks
Combined Vehicle Replacement
this was easy! liked the examples to help explain the coverage.
Combined Return to Invoice
Combined Return to Invoice
Fast, efficient, easy to navigate.
Combined Return to Invoice
Combined Vehicle Replacement
A little confusing at times but ok in the end. GAP123 response - Thank you for your comments. If you do wish to discuss any details please contact our Customer Services Team on 0800 195 4926
Combined Return to Invoice
Easy!
Combined Return to Invoice
Clear and straightforward. I have undertaken a lot of research into GAP insurance and GapInsurance123 appear to offer a comprehensive and competitive Return to Invoice policy. The website quote process was very easy to use. I hope I never need to use the insurance but it is reassuring to know it is there should the unthinkable happen.
Combined Vehicle Replacement
Combined Vehicle Replacement
Quick quote. On line examples helped explain the cover.
Combined Vehicle Replacement
Spoke to someone to confirm policy and how it works , very helpful . easy to fill in online forms and fully understood .
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
All good - hope I don't have to use you!!!!
Combined Return to Invoice
So simple . Thank you - Janette
Finance And Contract Hire
excellent so far
Combined Vehicle Replacement
Easy to sign up and everything made clear
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Easy to follow instruction quick and good value
Combined Return to Invoice
site was easy enough to get around, thanks
Combined Vehicle Replacement
only time will tell if we have a claim , hope not
Combined Vehicle Replacement
Simple fast process
Combined Return to Invoice
A good price and a very easy website to use.
Finance And Contract Hire
Very simple and easy to use.
Finance And Contract Hire
Easy and essential. Thank you for beating the dealer every time!
Combined Vehicle Replacement
Very easy to use website. Clear examples of cover which assisted us in selecting the best option for our needs.
Combined Vehicle Replacement
Easy to arrange. Let's hope that it will be the same if I ever have to make a claim. GAP123 response - Thank you for your comments Mr Dunne. All we ask is that you follow the claims procedure on the policy wording, should the worst happen. We work hard on our procedures to ensure that we can make settlements a painless process
Combined Vehicle Replacement
Simple and straight-forward transaction, policy documentation is easy to read and understand offering a reasonable, competitive price.
Combined Vehicle Replacement
Combined Vehicle Replacement
Great service thanks for your help on the phone
Combined Return to Invoice
Good
Combined Return to Invoice
Finance And Contract Hire
Very good. Everything about the policy was clear and concise but without skimping on any of the details.
Finance And Contract Hire
Very efficient. Easy to complete and not complicated.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
CLEAR INSTRUCTIONS.
Finance And Contract Hire
good.
Combined Return to Invoice
Easy peasy.. thanks.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to obtain a competitive quote and complete the insurance. Just what I needed with a massive saving from the dealerships GAP insurance. Well Done!
Combined Vehicle Replacement
I have done some research before buying this helped, you booking system is clear and straight forward even a tech no fob like me was able to complete with out assistance.
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Combined Return to Invoice
Very good
Combined Vehicle Replacement
simple user friendly website , very easy to complete and purchase
Finance And Contract Hire
That was easy
Finance And Contract Hire
For some reason I couldn't make the payment through my Ipad, the buy now function wouldn't work. Other than that it was very easy
Combined Return to Invoice
very quick and easy!! Only point is that it asks who current insurer is, but you can't buy a policy online for a brand new car because it doesn't register the reg yet as doesn't get registered until delivery! As will get delivered later today, makes it difficult to sort out the insurance yet. GAP123 response - thank you for your comments. The reason we ask for confirmation of the insurer is that it ensures our policyholder has fully comprehensive insurance in place (with makes the Gap Insurance valid) and unfortunately therefore it is necessary. If you buy Gap Insurance and you do not have the motor insurance in place then any Gap Insurance claim would be rejected
Finance And Contract Hire
Very easy to use. I liked the ability to try different options.
Combined Vehicle Replacement
Combined Return to Invoice
Very good will recommend
Combined Return to Invoice
Combined Vehicle Replacement
Quick & Easy
Combined Vehicle Replacement
Combined Return to Invoice
FIVE STARS
Combined Return to Invoice
easy peasy and £354 CHEAPER than Audi!
Combined Vehicle Replacement
Excellent. Second time purchaser and no increase in policy.
Combined Return to Invoice
So simple and easy!
Combined Return to Invoice
Easy to use website & Much cheaper than main dealer Gap Products
Combined Return to Invoice
Quick and easy from filling
Combined Vehicle Replacement
Easy to use online and when needed to speak to an adviser over the phone the response was very quick and efficient. Lady I spoke to was excellent. I hope I don't need to make a claim in the future but I am confident so far with this companies competence from my experience up until now....
Combined Vehicle Replacement
Quick and easy web site
Combined Return to Invoice
Very straightforward
Combined Return to Invoice
GREAT - SMOOTH AND A COMPETITIVE PRICE
Combined Vehicle Replacement
Very good web-site, easy to use and great prices!
Combined Vehicle Replacement
Great, Thanks!
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Quick and easy
Combined Vehicle Replacement
Quick and easy. Hope I never have to use this cover. However, if I do, I'll be making sure the payout is there.
Combined Return to Invoice
first class.
Combined Return to Invoice
Good, easy straightforward. Could do with a couple of ? marks next to options. ie: current insurers. If you are buying a new car & expect to pick up with 31 days then likelihood is you don't know who the insurers will be who you'll use. But for peace of mind it would be nice if it said next to the box or in a ? mark bubble( insurers name if known ). Also lots of new car garages offer 7 day free insurance to get you going. As a consumer you get worried that if you don't put in the info you may invalidate the policy.
Combined Return to Invoice
Good straightforward application form and clear examples
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
really easy and quick to do....
Combined Vehicle Replacement
Easy, simple & quick. And I saved a bundle of the car retailer's price for a poorer product!
Combined Vehicle Replacement
Easy purchase, straight forward form and offering a longer than usual time period to start a Vehicle Replacement Gap Insurance policy.
GapInsurance123 Agreed Value
Information seems clear and straight forward.
Combined Vehicle Replacement
Very straight forward, easy to use process. The real proof will be in the event of have to draw on the insurance
Combined Vehicle Replacement
Fantastic, quick and easy, thank you
Combined Vehicle Replacement
Very easy to complete form.
Combined Return to Invoice
Finance And Contract Hire
Very good thanks
Combined Vehicle Replacement
Hi , I have just finished speaking to Andy when purchasing a gap insurance. I would really like to say how delightful, honest,helpful and informative Andy was. It was excellent to have someone explain what was needed who was a 'real' person(not reading from a script!) who was patient and not in the least pushy nor condescending. It is refreshing to find a company such as yours and we will be certainly recommending your service(and the wonderful Andy!) to friends and family. Thank you very much again Kind Regards Mary Powell
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
great, nice and easy. thanks
Combined Return to Invoice
first class and easy
Combined Vehicle Replacement
Very easy to use, good value
Combined Vehicle Replacement
Combined Vehicle Replacement
2 hours later, no email confirmation has arrived. GAP123 response - thank you for your comments, and we are sorry to hear you are unhappy with our service. We have checked your file and can now see that you have accessed your documents, presumably after you left your comments. The confirmation email was sent automatically, as soon as your card issuer confirmed payment. We can only presume there was a delay in this confirmation, or the email was directed to your junk or trash folder by your email client. We have emailed your documents again. Please accept our apologies for any concern caused.
Finance And Contract Hire
Easy site to navigate
Combined Vehicle Replacement
good
Combined Return to Invoice
Very good
Finance And Contract Hire
QUICK, SIMPLE AND EASY TO COMPLETE THE POLICY. BEST VALUE I COULD FIND.
Combined Vehicle Replacement
Easy to navigate and get a quote. Example scenarios of the various options was also very useful.
Finance And Contract Hire
Quick and easy! Cheap compared to the quote provided by the dealer...
Combined Vehicle Replacement
Hi , I have just finished speaking to Andy when purchasing a gap insurance. I would really like to say how delightful, honest,helpful and informative Andy was. It was excellent to have someone explain what was needed who was a 'real' person(not reading from a script!) who was patient and not in the least pushy nor condescending. It is refreshing to find a company such as yours and we will be certainly recommending your service(and the wonderful Andy!) to friends and family. Thank you very much again Kind Regards Mary Powell
Combined Return to Invoice
it was a very good site and it was easy to apply for gap insurance
Combined Vehicle Replacement
Super Quick And Easy Service To Use. Hope I Dont Need To Use It Though :)
Combined Vehicle Replacement
Combined Return to Invoice
Quick and easy process with clear and concise information. Made the whole process a lot easier.
Combined Return to Invoice
1st class.Very clear and precise
Combined Vehicle Replacement
VERY EASY TO GET QUOTE AND TO OBTAIN ALL INFORMATION.
Combined Vehicle Replacement
Telephoned the FCA to clarity who I was dealing with and was given a direct line number to your company. The gentleman who spoke to me was very professional and answered all my questions. Then he emailed me a link to your web site. Very helpful.
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
Straightforward and simple procedure with reassurance that in a worse case I can afford to get a replacement vehicle
Finance And Contract Hire
Combined Return to Invoice
Everything was very easy to use. Hopefully never have to use the insurance, but glad I have the cover.
Combined Return to Invoice
Finance And Contract Hire
No problem so far, very quick and easy transaction
Combined Return to Invoice
easy set-up and £282 cheaper then the dealership :)
Finance And Contract Hire
Very easy to use.
Finance And Contract Hire
Combined Return to Invoice
Easy to follow and understand
Finance And Contract Hire
Combined Vehicle Replacement
Good....a clear website offering good cover.
Combined Vehicle Replacement
Positive A good quick site with well presented / clear information. Wish all sites were as good as this one
Combined Return to Invoice
Found the site very easy to use, and understand, price excellent,would definitely use again, and recommend
Finance And Contract Hire
Great prices easy to use website very simple great all round
Combined Return to Invoice
good level of information on website.
Combined Vehicle Replacement
Great
Finance And Contract Hire
Good examples and clear policy details. Paid extra to go with you but gives confidence I've bought the right product.
Combined Vehicle Replacement
Fine
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use website.
Finance And Contract Hire
Combined Return to Invoice
Excellent Service
Combined Vehicle Replacement
Combined Vehicle Replacement
Great, easy and quick
Combined Return to Invoice
Very easy and comprehensive. Provided exactly what i needed at a very fair price. Now just hope that i never need to use it. Thanks
Combined Return to Invoice
Very quick and simple
Combined Vehicle Replacement
That was easy Thank you
Combined Return to Invoice
Quick easy and very good on price. documents emailed over straight away.
Combined Return to Invoice
very easy to buy the insurance, other reviews are good too. Great to defer the start too to the end of my new-for old car insurance cover period. Lets hope I don't need to use it!
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
saw your ratings and went for you.....hopefully will not have to use you to test the policy
Finance And Contract Hire
Very easy - seems like a good deal
Combined Vehicle Replacement
Quick & easy
Combined Vehicle Replacement
Great and really straight forward. Spoke to an adviser and he explained things fully.
Combined Vehicle Replacement
Smooth painless process
Combined Vehicle Replacement
Quick and simple, exactly how it should be, thanks!
Combined Vehicle Replacement
I unfortunately had to make a claim recently on my previous policy with GAP123. This was dealt with extremely efficiently and quickly and I have had no hesitation therefore using the company again when insuring my new car, .
Finance And Contract Hire
Very easy to use. Fair prices offered and I hope I never have to use it.
Finance And Contract Hire
Hi there. Site was generally very easy to use. One minor difficulty was when I tried to enter the current mileage. As the car is new and being delivered tomorrow I have no idea what the mileage will be i.e. will it be driven to us or delivered on trailer. Web form would only accept a positive number for current mileage so I had to enter 1 to proceed with the purchase. If this is wrong, do I need to update you with the mileage at point of delivery? Also the registration date was an estimate. Again, can I update this after delivery? Thanks Noreen GAP123 response - Thank you for your comments. Our system is designed that the only mileage number you cannot enter is '0' as all vehicles have so mileage on delivery. The figure you enter for this, and indeed the date of registration, is only an estimate, albeit we would ask it is as accurate as you can. These can be altered later if you find they are wrong.
Combined Return to Invoice
Spot on, simple enough to do and much cheaper than my garage.
Finance And Contract Hire
Good. Easy and smooth
Combined Vehicle Replacement
Good
Combined Return to Invoice
excellent website
Finance And Contract Hire
Combined Vehicle Replacement
Quick, easy and simple process. Would recommend.
Finance And Contract Hire
Ok except your form wouldnt let me enter 0 for the mileage. I ended up putting '0 miles' GAP123 response - The system will not allow the figure '0' as this is the only mileage that cannot be on the vehicle at purchase. We are fine with the use of the term 'Delivery' if you do not know the approximate mileage on a new vehicle
Combined Return to Invoice
Finance And Contract Hire
Very good and helpful staff
Combined Return to Invoice
Not bad :-) Had to keep re-entering my details every time after I checked out the policy options. I do realise there was a save details button but I presumed that was for recalling the info at a later date.
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use. Priced competitively. A satisfied and Happy repeat customer.
Combined Vehicle Replacement
Easy to complete and price was great. Thankyou
Combined Return to Invoice
Very reasonable GAP insurance, site easy to use, quick and accessible.
Combined Return to Invoice
Very helpful and affordable. Thank you
Combined Return to Invoice
Best price for gap insurance out there. Great product, no need to spend £300 with the dealer on this. Easy to set up and fast. Great peace of mind for a little cost. Great company to do business with.
Combined Return to Invoice
Very straightforward, easy to use, easy to understand.
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Couldn't be more straightforward. Lets hope it's as easy if I have to claim
Combined Return to Invoice
Easy to use, good price.
Combined Return to Invoice
I tried to call several times to speak to someone and get advice on which cover i required however there was no answer so i had to go ahead and take cover without advice which was a bit disappointing. GAP123 response - Thank you for your comments Ms Horne. We are sorry to learn that your call could not be answered on the occasions you phoned in. Our system does allow for a message to be left, or you can contact us via the contact page on our website. We do endevour to answer all calls as quickly as possible where ever we can. We have emailed you to arrange to discuss the policy with you.
Combined Vehicle Replacement
Combined Return to Invoice
5☆
Combined Vehicle Replacement
Excellent and simple service
Finance And Contract Hire
Combined Return to Invoice
Simple system to use. GAP insurance at a good price.
Combined Vehicle Replacement
The website was very user friendly and easy to use, explanations were spot on without being too technical. I would definitely use again.
Combined Return to Invoice
Brilliant! Simple and clear!
Finance And Contract Hire
Great so far - Hopefully will never have to claim but price very good - simple website really makes it easy and quick to purchase - Great Job
Combined Vehicle Replacement
Relatively easy to do
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
super easy and much cheaper than the dealer! Over £300 difference!
Combined Vehicle Replacement
Very clear to understand and easy to complete the quote and setup a new policy. Thank You :-)
Combined Vehicle Replacement
Good clear and easy website to use
Combined Return to Invoice
Finance And Contract Hire
Simple
Combined Vehicle Replacement
Quick & easy website with a good explanation of products available
Combined Return to Invoice
Combined Return to Invoice
Well laid out website. And particularly liked the examples of how the policies work in practice. Competitive prices. Much cheaper than dealer quote.
Finance And Contract Hire
Finance And Contract Hire
An easier way of purchasing Gap insurance than some of your competitors, although there was some duplication of requested details when finalising the purchase.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Very quick and easy to use. Great price what more can you ask for.
Combined Return to Invoice
Combined Vehicle Replacement
Very straight forward
Combined Return to Invoice
very informative and easy to use and understand
Combined Return to Invoice
Very satisfactory, easy to navigate
Finance And Contract Hire
nice and easy
Finance And Contract Hire
Finance And Contract Hire
Quick! Simple and straight forward 10/10 😀😀😀😀
Combined Return to Invoice
Relatively straightforward to set up, hope never to use it.
Combined Return to Invoice
great
Combined Return to Invoice
Very easy to get a quote, policy fully explained and easy to understand. Hope I don't have to use it !
Combined Vehicle Replacement
So easy great
Combined Return to Invoice
Easy to understand and far cheaper than the GAP insurance offered by the car dealership.
Combined Return to Invoice
Good info. Site easy to navigate
Combined Vehicle Replacement
Very straightforward, thank you
Combined Vehicle Replacement
Good Website and prices
Combined Return to Invoice
easy to do
Combined Return to Invoice
Was easy and simple to use
Combined Return to Invoice
Great experience - second time I've purchased GAP from you.
Finance And Contract Hire
Very easy to arrange!
Finance And Contract Hire
Excellent! Thank you!
Combined Return to Invoice
Like most insurance policies I can't comment until I may have to make a claim. Hopefully I'll never find out but the on line process to arrange the policy was pretty straightforward and easy to do .
Finance And Contract Hire
Very competitive and simple to buy
Finance And Contract Hire
So far so good!
Combined Return to Invoice
Quick and easy to use.
Finance And Contract Hire
Easy to use site, explained well.
Combined Vehicle Replacement
Bang tidy
Finance And Contract Hire
Finance And Contract Hire
Good easy to use website
Finance And Contract Hire
Excellent website. easy to use at competitive rates.
Combined Vehicle Replacement
I was informed at every stage of my enquiry the limitations as well as the benefits of the policy,I feel that I understand all aspects.The website was easy to navigate
Combined Return to Invoice
Great unbelievable price which was much cheaper than offered by dealer! Easy and straight forward to purchase. Would highly recommend.
Combined Return to Invoice
Combined Return to Invoice
Easy to use,but will see if they are as good as they say,if I am unlucky to have an accident,so here's to let it not happen
Combined Vehicle Replacement
Quick and easy I had used you before for previous car
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good, no problems at allðŸ‘
Combined Vehicle Replacement
This site was really easy to use and had great explanations and examples. Great price also.
Combined Return to Invoice
Very Good
Combined Return to Invoice
Very easy process great service
Combined Vehicle Replacement
Easy and competitive pricing
Combined Return to Invoice
Excellent Not only a good price but the guy I spoke to on the phone to make sure the details were correct was friendly and helpful I've saved £155 from the quote I got from the dealer!
Combined Return to Invoice
It was really easy to set up and a lot cheaper than the garage. Thanks
Combined Return to Invoice
Quick and easy, no backwards and forwards with phone calls, great.
Combined Return to Invoice
Quick, easy and straight forward no hassle with phone calls just Great
Combined Return to Invoice
Very straightforward
Combined Return to Invoice
excellent
Combined Vehicle Replacement
Combined Return to Invoice
clear information,easy procedure to buy policy.
Combined Vehicle Replacement
Excellent help over the phone to help me choose the right policy. Website easy to use.
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Excellent site - very easy to use - good value
Combined Return to Invoice
Really quick and easy to purchase my GAP insurance. I would certainly recommend you.
Combined Vehicle Replacement
good website easy to use
Combined Vehicle Replacement
very easy and very quick
Finance And Contract Hire
Easy to use website, great option to protect your initial deposit or down payment. Very competitive.
Finance And Contract Hire
Quick and very cost effective compared with other sites Thank you
Combined Vehicle Replacement
The site was easy to use and navigate with clear and detailed information about the three different types of GAP policies. Price was by far the cheapest I could find, even after discounts/cash back on other quotes elsewhere. Experience so far has been good.
Combined Return to Invoice
Superb. Transaction completed in less than 10 minutes, and that included a phone call to 123 about an enquiry I had about the policy. Totally professional !
Finance And Contract Hire
Easy contact by both telephone and email with great support and advice - price was good as well, thanks
Combined Vehicle Replacement
Nice and easy. Good value
Combined Vehicle Replacement
Quick Easy and Painless !
Combined Return to Invoice
Combined Vehicle Replacement
This is the second policy I have taken out for my daughters, with G I 123 in three weeks so that speaks for itself. Great value for money, but the proof of the insurance is in the claim. Let's hope we never need to prove it's worth, but a good feeling to have it in place.
Combined Return to Invoice
Excellent..
Finance And Contract Hire
Clear simple to read policies, easy to find the right product and a competitive price.
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Excellent!
Finance And Contract Hire
Very easy to use and set up
Combined Return to Invoice
very good service very pleased
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Very easy to get a quote and set up the required insurance. Very good price.
Combined Return to Invoice
Finance And Contract Hire
Straightforward and easy to use, thank you.
Combined Return to Invoice
Information on the different policies extremely useful and reassuring. All information clear and understandable.
Combined Return to Invoice
Combined Vehicle Replacement
Easy very good clear advice
Combined Vehicle Replacement
Great price, easy.
Combined Return to Invoice
No problems.
Combined Vehicle Replacement
Combined Return to Invoice
A very easy to follow process
Combined Return to Invoice
easy ok
Combined Return to Invoice
Combined Vehicle Replacement
very straight forward and this is my second policy with 123 hope I don't have to claim
Combined Vehicle Replacement
Excellent. Easy to use. Speedy response on phone.
Combined Return to Invoice
Easy and clear instructions
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Easy and straight forward so far! Thanks
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
simple and quick with all options explained clearly
Combined Return to Invoice
Finance And Contract Hire
So far great! You were recommended by Liam at Leasing Options!!
Combined Vehicle Replacement
Quick and Easy to follow and comprehend.
Finance And Contract Hire
EASY TO USE
Finance And Contract Hire
Easy to use. Brilliant quote.
Finance And Contract Hire
Good, would like the option of a 42 month policy, had to buy 4 years to cover the period.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Very straightforward
Combined Vehicle Replacement
Very easy to use site.
Combined Vehicle Replacement
Very easy and efficient thank you
Combined Vehicle Replacement
nice and easy to use.
Combined Return to Invoice
Excellent, easy to understand benefits and costs and therefore easy to become a customer
Finance And Contract Hire
excellent. Thanks
Combined Return to Invoice
fine
Combined Return to Invoice
Combined Return to Invoice
simple and straight forward
Combined Vehicle Replacement
fantastic! clean, simple process and easy to understand! i just hope that if i ever have to claim on this insurance (god forbid) that it will be as easy as it has been to set it up!
Finance And Contract Hire
Very simple and easy to use..
Combined Vehicle Replacement
A very straight forward and easy to use website. Thank you.
Finance And Contract Hire
Obviously the real test of the company and it's policy will come in the event of my having to make a claim. In the mean time I am impressed with the ease of application and cost involved.
Combined Return to Invoice
easy reasonable and quick.
Combined Return to Invoice
Easy
Combined Return to Invoice
Easy process, I just hope I do not have to use the service!
Combined Return to Invoice
thanks
Combined Return to Invoice
Great, Easy and simple. Have purchased from you before as well.
Combined Vehicle Replacement
Easy site to use, comprehensive information, would recommend to other users.
Combined Return to Invoice
Combined Vehicle Replacement
Clear and easy site to use
Finance And Contract Hire
very simple
Combined Return to Invoice
Very good except I wanted to pay by PayPal as you advertise but the site would only accept card details!! GAP123 response - We have checked the system and the Paypal option is available and working. It is available immediately below the card options on the details confirmation page. If you click the Paypal button you can then either pay via your Paypal account, or by a card on Paypal if you wish. We are sorry if this was not obvious for you.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent and very clear to understand
Combined Return to Invoice
Very simple
Finance And Contract Hire
All very good
Combined Vehicle Replacement
Very good service. I rang Easy Gap and was directed to this site by a very helpful oerator who suggested it and it works out ok. Bought a pre reg car where the dealer is first keeper.
Combined Return to Invoice
Very simple, thanks
GapInsurance123 Agreed Value
great site nice and easy to use, great option to be able to purchase gap insurance even after the 180 day period
Combined Vehicle Replacement
Very easy, clear and informative
Combined Return to Invoice
Very easy to use and straight forward,
Combined Vehicle Replacement
VERY GOOD! GREAT PRICE
Combined Return to Invoice
Finance And Contract Hire
Swift and easy to take the policy out - telephone staff very good. Hopefully won't have to claim!
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Great thankyou, just hope i never need to claim and also £150.00 cheaper than vauxhall!
Finance And Contract Hire
Combined Return to Invoice
clear concise website and competitive premium
Combined Return to Invoice
easy to read and understand, thanks
Combined Return to Invoice
Easy to use!
Combined Return to Invoice
good price and cover
Combined Return to Invoice
Very easy site to use & hopefully will never need to use the GAP insurance.
Combined Vehicle Replacement
Very simple to get a quote initially without all personal and vehicle details. Also very simple to convert this into a policy except, having read the duty of care blurb, I tried to go back to the application and in so doing, it dumped the whole thing and I had to start the quote from scratch. Needs a 'Back to Application' click box unless I just missed it. It certainly wasn't obvious. Even with this I still found the whole thing excellent. Let's hope the cover is as good, if, God forbid, it is ever needed. Finally, I have been personally ripped off many times for dealer GAP but for my daughter, this time I saw the light and searched on line, and got value for money.
Combined Return to Invoice
Quick
Combined Vehicle Replacement
Site was very easy to use and instructions were clear. Also the cost was very competitive
Combined Return to Invoice
Very clear choices with good examples. Everything easy to follow.
Combined Return to Invoice
very pleased saved £296 by going with you, rather then buying with the car dealer. Need to do more advertising to save people like me. As i only found out you can buy this rather then using the car dealer by reading comments on a post on hotukdeals. many thanks
Combined Return to Invoice
Looks easy enough!
Finance And Contract Hire
Finance And Contract Hire
Simply explained,good website
Combined Return to Invoice
Combined Return to Invoice
Reasonable quotes with a website which is easy to navigate. Well done!
Finance And Contract Hire with deposit protection
I like the fact that I could protect the deposit/advanced rental I am paying on my lease vehicle. This was not available from any other company I could find, and means I can get nearly £2000 back in the event of a claim
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Fantastic...it was so simple and easy to see what I need and even easier to purchase.
Combined Return to Invoice
Good so far...
Combined Vehicle Replacement
Easy to use
Combined Return to Invoice
A very efficient website and competitive quotes. Also easily laid out and helped to make an informed decision
Combined Return to Invoice
Combined Return to Invoice
Very straightforward and easy to use.
Combined Return to Invoice
Smooooooothh
Combined Return to Invoice
Combined Return to Invoice
very easy to use, and good value for money. the quote was the best I could find.
Combined Return to Invoice
Easy to do - saved over £300 from dealer price!
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to follow the information supplied
Combined Return to Invoice
Fantastic Very Easy
Finance And Contract Hire
East and simple
Finance And Contract Hire
Very good thank you
Finance And Contract Hire
Cheaper than all other companies and easier to select which policy is best suited to you.
Combined Return to Invoice
It was any easy site to navigate and explained things ok
Combined Return to Invoice
Combined Vehicle Replacement
Very good
Finance And Contract Hire
Quick easy and affordable
Combined Vehicle Replacement
Easy to apply online, good value quote.
Combined Vehicle Replacement
excellent I already have GAP ins for my motorcycle with you
Combined Return to Invoice
A very easy process and saved me nearly £200 - thank you
Finance And Contract Hire
Very good, easy to understand and a smooth process.
Combined Vehicle Replacement
straight forward and representative over phone was helpful
Combined Return to Invoice
Thanks very easy to use
Finance And Contract Hire
Combined Return to Invoice
good
Combined Return to Invoice
Quick - Informative - Easy
Combined Vehicle Replacement
very good thanks
Finance And Contract Hire
Easy and clear instructions on the website. Hopefully will never need to use your service but nice to know that its there.
Combined Return to Invoice
easy to follow instructions
Finance And Contract Hire
Really easy and helpful
Combined Return to Invoice
Quick and easy. Thank you!
Combined Vehicle Replacement
The website was very easy to navigate & the drop-down menus were easy to understand. All in all a good service.
Combined Vehicle Replacement
very simple and easy
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Site works very well and post purchase Q&A deal with very efficently.
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Very straightforward and easy to apply, quick and simple!
Finance And Contract Hire
Very easy to navigate the site and also to view the T&C's. Everything laid out nicely and the whole buying process was of ease too. Would recommend
Combined Vehicle Replacement
I originally tried to do this on my tablet which was fine up to the point of clicking Buy this policy and then nothing happened so I had to log on to my PC. From my PC absolutely easy and speedy, no issues at all. GAP123 response - thank you for letting us know about the technical issue you encountered. We will pass this on to our IT team to check
Combined Return to Invoice
A very quick and simple process with a competitive price (compared to the main dealer).
Combined Return to Invoice
Very good value cover and easy site to use
Finance And Contract Hire
Combined Return to Invoice
Very easy, fast and efficient just the way it should be, thank you! Cheapest i could find and came recommended.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Very straightforward website to use to purchase the policy. Full policy conditions easy to understand & good level of cover. Hope I never have to make a claim, but if I do I hope the insurer is equally straightforward in processing & agreeing any claim under the policy.
Combined Return to Invoice
Finance And Contract Hire
Easy transaction and a fraction of dealer prices.
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Straight forward and easy to follow instructions!
Combined Vehicle Replacement
excellent and customer services were very helpful
Finance And Contract Hire
Very easy to navigate through to buy the gap insurance. The 180 day gap from contract hire helped as I had been lazy and not bothered to buy gap insurance for 110 days.
Combined Return to Invoice
TOP very quick and easy
Combined Return to Invoice
Easy site to navigate, explanations on policies clear, would use again
Combined Vehicle Replacement
Very easy to use. Interface is great !!
Combined Vehicle Replacement
A nice easy no hassle process , thank you
Combined Return to Invoice
Simple process to follow to buy the Gap insurance, at a very competitive price, giving me cover that I will hopefully never require!!!
Combined Return to Invoice
Excellent. I looked at my quote online and had some questions so I spoke to Gap Insurance 123 by phone, friendly helpful staff, answered all my questions. Good price too. Thank you.
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to purchase, good cover
Combined Return to Invoice
Very clear and precise.. I have spent 2 weeks looking for a policy with clear details to purchase without the need to panic or be doubtful. I felt confident buying this product.
Finance And Contract Hire
Excellent
GapInsurance123 Agreed Value
Thank you could not have been more easier
Combined Return to Invoice
Very positive, I had a few queries and I phoned the helpline. I was pleasantly surprised at how quickly I got through to someone and at how helpful they were with my questions.
Finance And Contract Hire
It was great, simple and easy! The staff I spoke to, where helpful in their description of each policy and which one would best suit my needs. Would definitely recommend to anyone!
Combined Return to Invoice
Web site very user friendly
Finance And Contract Hire
Phoned before for advice, all good hope we do not need to contact you!!!!!!!!!!!!!!!!!!!!!!
Combined Return to Invoice
Clearly explained /fast service.
Combined Return to Invoice
Great lovely helpful staff Thanks
Combined Vehicle Replacement
Easy process and good price, hope I never have to use it!
Finance And Contract Hire
Combined Vehicle Replacement
Really easy service to use!
Combined Return to Invoice
So far - So good easy to do and understand.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Quick, simple and easy!
Combined Vehicle Replacement
Quick, easy and clear. Good helpful explanations. Price was fair.
Combined Return to Invoice
Excellent
Combined Return to Invoice
Very simple to use the web site. Took just a matter of minutes to do the job Thanks
Finance And Contract Hire
Very Good So Far
Finance And Contract Hire
Brilliant Service, clear and professional advise wish I had called you guys earlier :) very happy client!!!
Finance And Contract Hire
Brilliant Service, clear and professional advise wish I had called you guys earlier :) very happy client!!!
Combined Vehicle Replacement
Easy to deal with and understand
Finance And Contract Hire
Finance And Contract Hire
Fairly straightforward to set up.
Combined Return to Invoice
Happy with the buying process and price. Hope not to have to use it!
Combined Vehicle Replacement
Quick and easy but proof will be if I ever have to make a claim.
Combined Return to Invoice
A very easy to use and customer friendly website.
Combined Return to Invoice
Pretty straight forward. Only thing is why so many questions, it's almost like you want to make it complicated and untrusting - which I can understand if you have had many false claims in the past. For a fair person this just feels like you are making options not to have to pay. GAP123 response - Thank you for your comments Mrs ODonnell. Unfortunately the questions are required as there are a number of styles of Gap Insurance that may be available, depending on a number of factors. The questions enable us to eliminate the types that would not be available to you, and therefore ensuring you can narrow down your options to the correct types of cover. For example, if you pay cash for a car then you would find no benefit from a Finance and Contract Hire Gap. If you have bought the vehicle over 180 days ago then you could not have Return to Invoice or Replacement Gap. By answering the questions you are only shown the Gap products you qualify for.
Combined Vehicle Replacement
so far very easy and hopefully will have no cause to claim - excellent cover i think.
Combined Return to Invoice
I enjoyed talking through options with adviser last week after getting online quotes. Nearly forgot to purchase.... Online quote quick, efficient and pleased with initial contact. Hopefully don't ever have to use you!
Combined Vehicle Replacement
Easy thank you
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
I didnt understand GAP Insurance and still not 100% sure I've bought the right policy. GAP123 response - Thank you for your comments Mrs Picton-Duce. We have emailed you to see if we can assist you, and of course our customer advisors are available on the free phone number 0800 195 4926 or from mobiles 0151 647 7556
Combined Vehicle Replacement
excellent website user friendly and affordable prove - impressed
Combined Return to Invoice
A very easy process, and I feel fully informed of the product. Thank you
Finance And Contract Hire
excellent, straight forward and easy to navigate
Combined Return to Invoice
Very transparent and easy to use, also offered an excellent price.
Combined Return to Invoice
Very well explained, so very easy to understand. Most appreciative of the deferred start date and the explanation, which enabled me to first check my policy with my insurer. Website very easy to use and understand - including the terms and conditions. Premium significantly cheaper than a dealership quoted me. Highly recommended.
Combined Vehicle Replacement
Combined Return to Invoice
Very easy website use. Good price and easy to understand
Combined Return to Invoice
Very good site excellently clear and easy to use
Combined Return to Invoice
Thank you - it was a quick and simple process.
Combined Return to Invoice
Great, thanks, website really easy to navigate.
Combined Return to Invoice
Combined Vehicle Replacement
Straightforward and easy to understand
Combined Return to Invoice
Great! Much better price than through dealer.
Finance And Contract Hire
EXCELLENT
Combined Return to Invoice
Combined Vehicle Replacement
Simple and Straightforward to use, Easy to understand and way cheaper than similar products offered by car dealers. I would recommend this company.
Combined Return to Invoice
Very straight forward, well explained and 75% cheaper than the gap insurance offered by the dealership.
Finance And Contract Hire
very good would recommend
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
Very easy and straight to the point, I will recommend you and will definitely use you again thanks.
Combined Vehicle Replacement
Easy to understand and now has given us peace of mind Thank you
Combined Vehicle Replacement
VERY QUICK AND EASY TO USE
Combined Return to Invoice
Straightforward, easy and simple process.
Finance And Contract Hire
Very helpful both times I rang for information. Clear and precise explanation of the type of cover required. Overall excellent service, straightforward online purchase.
Combined Vehicle Replacement
Combined Return to Invoice
Very good thank you and a good price
Combined Vehicle Replacement
WEBSITE EASY TO NAVIGATE AND UNDERSTAND DIFFERENT POLICY OPTIONS.. VERY COMPETITIVE PRICE.. SAVED ME £370.00 IN COMPARISON TO MAIN DEALER PRICE! THANKS
Combined Vehicle Replacement
So far, very satisfactory - a good price much better than the showroom. Thanks
Finance And Contract Hire
excellent the chap I spoke to was very helpful
Combined Vehicle Replacement
Easy to understand, quick and easy to take out policy. Option of paying by Paypal is good
Finance And Contract Hire
Easy to use website, I needed to clarify something with the policy and your staff were extremely polite and helpful.
Combined Return to Invoice
Combined Return to Invoice
Excellent - quick & easy!
Finance And Contract Hire
Excellent. Your website is very easy to use and details of cover are clear and simple.
Combined Return to Invoice
Finance And Contract Hire
Good value for money
Finance And Contract Hire
Excellent, easy to arrange and very competitive pricing. Don't be 'mugged' with main dealer offerings!!
Combined Return to Invoice
very simple
Combined Vehicle Replacement
Combined Return to Invoice
Very straightforward and very good value for money.
Combined Return to Invoice
So easy and simple to use. Customer service were Knowledgeable and freindly
Finance And Contract Hire
Very Easy
Combined Vehicle Replacement
Combined Vehicle Replacement
The policy was easy to understand and buy, I hope if I need to claim the process will be as easy!
Combined Return to Invoice
Easy website to navigate and understand, competitive price, thank you
Combined Return to Invoice
Very easy and straightforward. This is the second car we have covered by you.
Combined Vehicle Replacement
Simple transaction, good price and e mail with policy details and schedule e mailed to me in seconds.
Combined Vehicle Replacement
great!
Combined Return to Invoice
Straight forward and clear information,easy to apply for policy,many thanks.
Combined Return to Invoice
Very easy transaction and easy website to understand what you get.
Combined Return to Invoice
Very helpful website
Finance And Contract Hire
second time I have used these guys, easy and clear to understand
Finance And Contract Hire
Very easy to purchase hope never need to claim!
Combined Return to Invoice
Easy to use and very good price
Combined Return to Invoice
Excellent value the car dealership had quoted us £299 for a car worth £3800.
Combined Vehicle Replacement
Very clear information, easy to access and trouble-free to complete the transaction
Finance And Contract Hire
Very easy website to navigate
Combined Vehicle Replacement
Quote very easy to obtain & competitively priced. Explanations about the different levels of cover could do with greater clarification; I found it quite difficult to decide which was best since the cheapest option actually seemed to offer more than the middle priced option.
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent straightforward no fuss service
Combined Return to Invoice
Finance And Contract Hire
Good
Combined Return to Invoice
Very quick and easy
Combined Return to Invoice
So far, very good. Webpages are easy to use and appear to have all the information needed to make an informed decision.
Finance And Contract Hire
the sales person was very helpful over the phone, and found this a lot cheaper than dealerships.
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
My experience so far has been efficient and simple, just what you want when purchasing insurance.
Finance And Contract Hire
Staff at contact centre very helpful in answering any questions prior to purchase. Website easy to use. Many thanks
Combined Vehicle Replacement
Easy to do.
Combined Vehicle Replacement
The web site was easy to understand, and a quick call to confirm I was making the right choice was all I needed. Thank you for making it so simple....just hope I don't need to use it !!!
Combined Return to Invoice
Very quick and easy transaction and excellent value Many thanks
Combined Return to Invoice
The procedure to buy GAP Insurance through your website was very easy. The information I needed to make an informed decision was available at the click of a mouse. The price for the insurance I picked was competitive.
Combined Vehicle Replacement
First class services, easily understood and excellent value
Finance And Contract Hire
FIRST CLASS SERVICE
Finance And Contract Hire
Finance And Contract Hire
Great experience, easy to follow and value for money, thanks
Finance And Contract Hire
Combined Vehicle Replacement
Best price found on the internet. Very easy to purchase. Thank you.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Straight forward and easy to do
Combined Return to Invoice
Excellent service
Combined Return to Invoice
Excellent very easy to process
Combined Return to Invoice
Great service
Finance And Contract Hire
Easy and very straightforward to complete the purchase
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
Quick and easy to follow helpful phone staff no waiting in long queues or talking to an automated service thankyou
Combined Vehicle Replacement
Very easy to follow and price is right
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Simple and straightforward
Finance And Contract Hire
Combined Return to Invoice
took slightly longer to work through the details, some questions could clearer, such as is the price you paid the cover required or can you ask for a higher cover. GAP123 response - Thank you for your comments Mr Lawton. We do have a FAQ section that deals with aspects such as the 'invoice price' and a full section comparing the different types of cover. Also when you get a quote, the box that asks you to enter the vehicle price does have a '?' tooltip providing details on exactly what figure we require. Should you require any further information please call our Customer Services team on 0800 195 4926.
Combined Return to Invoice
Good. Clear information, easy to follow links and website. Good value product
Finance And Contract Hire
Combined Vehicle Replacement
Web site nearly made me go elsewhere... Incompatible with mobile devices and Safari.... GAP123 response - Thank you for your comments. I will ask our IT team to take a look at that. We have no had anyone else report the same problem, and we had the system developed on a Safari platform. That said there could be an individual issue with the particular mobile devise you used so we will check this again. Thank you for taking the time to let us know
Combined Return to Invoice
Finance And Contract Hire
Very good. Straight forward wording in the documentation and excellent value for money.
Combined Return to Invoice
VERY EASY TO COMPLETE
Combined Return to Invoice
Good. Policies well explained.
Combined Return to Invoice
Easy and seamless online policy to complete. Easy to decide the most appropriate cover for my needs. Excellent value for money. Why buy from the dealer when you can go direct to the insurer? Happy to recommend.
Combined Return to Invoice
very good thanks
Combined Vehicle Replacement
VERY SIMPLE PROCESS AND NOW HAVE PEACE OF MIND TO DRIVE MY BRAND NEW CORSA. WAS TEMPTED TO TAKE DEALERSHIP GAP INSURANCE AT GBP £399.00? BUT WAS ADVISED BY A FRIEND TO GO ONLINE AND COMPARE OTHER PECIALIST GAP INSURANCE QUOTES. I CHOSE THIS PRODUCT AS THE PROCESS WAS STRAIGHT FORWARD ONLINE. I HAD UNDERESTIMATED MY CAR VALUE ON AN INITIAL QUOTE A FEW DAYS EARLIER BUT WAS ABLE TO START AGAIN FROM SCRATCH BY GOING ONLINE. PRICE WAS THE SAME ANYHOW DESPITE THE SLIGHT ADJUSTMENT. A GOOD EASY PROCESS HOPE NOT TO USE IT! BUT IF I DO, I WILL EXPECT ALL THE EASE OF BENEFITS MAKING ANY CLAIM THAT I HAD UPON INITIAL PURCHASE EXPERIENCE. SO FAR SO GOOD THEREFORE WELL DONE AND REALLY PLEASED WITH THIS PRODUCT!!!! THANKS
Finance And Contract Hire
Easy and effective.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Simple to arrange hope I do not have to claim !
Combined Return to Invoice
Called centre for advice, Quick and good response
Finance And Contract Hire
Easy peasy
Combined Vehicle Replacement
Very clear questions. Telephoned up to clarify one and received a very helpful response. resulting premium very competitive and payment process very simple. Thank yoy
Combined Return to Invoice
Great price, 60% less than the dealer quoted me, hope I never need to use the policy, but better safe than sorry!
Combined Return to Invoice
Great - good website, clear policy cover /T&C's
Combined Vehicle Replacement
Quick and easy to cmplete and easy to understand
Combined Vehicle Replacement
The experience today when buying gap insurance was very good. Everything was explained in plain English , so easily understood!
Combined Return to Invoice
Very easy and hassle free.
Finance And Contract Hire
EXCELLENT
Finance And Contract Hire
Very straight forward process
Combined Return to Invoice
good
Finance And Contract Hire
Great so far Fast and easy to use website and at a great price
Finance And Contract Hire
Combined Vehicle Replacement
Very good. Your website was easy to use and when I used your free phone number for advice, the person I spoke to was very helpful.
Combined Return to Invoice
Combined Vehicle Replacement
Very competitive price and easy to understand and purchase
Combined Vehicle Replacement
Fine so far, we'll see what happens if I have to make a claim...
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Great easy service
Combined Vehicle Replacement
Combined Vehicle Replacement
100% POSITIVE
Combined Return to Invoice
Very easy to use website
Combined Return to Invoice
Great, straight forward easy to use
Combined Vehicle Replacement
Excellent. , the dealership wanted £400 for similar product
Combined Return to Invoice
Quick n easy n cheapest
Combined Vehicle Replacement
Easy to set up in minutes, and the cheapest i could find. Thanks Andrew
Combined Return to Invoice
Very good. Simple clear proposition and easy to transact. Excellent value. Second time user and have recommended to others.
Combined Vehicle Replacement
Straight forward with no problem setting up
Combined Return to Invoice
An OK experience. No problems. Nice and cheap.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Website user friendly and the quote was competative
Combined Vehicle Replacement
Easy to understand the different options available.
Combined Vehicle Replacement
SIMPLE AND EASY AND WELL EXPLAIND
Combined Vehicle Replacement
Very easy well explained
Combined Return to Invoice
A very straightforward and easy to use and understand website, The selecting and buying process was very easy to use Peter
Finance And Contract Hire
Good and easy service
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
FIRST CLASS
Combined Return to Invoice
Combined Return to Invoice
Quick, easy, painless
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Very easy to use your website and understand your policy wording
Combined Vehicle Replacement
Combined Vehicle Replacement
Super!!!
Combined Vehicle Replacement
Combined Vehicle Replacement
very good
Combined Return to Invoice
Straight forward quote and purchasing with good phone support.
Finance And Contract Hire
great thanks
Finance And Contract Hire
Quick and easy. Best value gap insurance I could on the web.
Combined Vehicle Replacement
SPEEDY
Combined Return to Invoice
EXCELLENT , SIMPLE AND EFFICIENT
Finance And Contract Hire
Excellent website - purchasing was very easy
Combined Vehicle Replacement
Really easy website to use and we now have 2 cases covered. Thanks
Finance And Contract Hire
Easy to follow and arrange
Combined Return to Invoice
Policies were well explained and process was very straight forward
Combined Vehicle Replacement
Grear and straight forward and get to choose level of cover.
Combined Return to Invoice
Very easy to use the web site. Competitive prices.
Combined Vehicle Replacement
Easy to use website, excellent price.
Combined Vehicle Replacement
Quick and easy experience, Second car we have covered with the company and will use again.
Combined Return to Invoice
Very good value and easy transaction.
Combined Vehicle Replacement
easy to use website and great prices. - Hopefully, I will never need to use you!!
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Very easy to use and the examples provided are very useful in confirming your understanding of the different policies. Very competitive prices - almost 30% cheaper than dealer's quote. Would definitely recommend to friends.
Combined Return to Invoice
Very quick and easy
Combined Return to Invoice
Very Good, fast and slick
Combined Vehicle Replacement
Combined Vehicle Replacement
Great Service
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent. I particularly like the examples you give, making it easy to choose the right cover. very easy to use - just how it should be.... Thanks.
Combined Return to Invoice
Its good
Combined Vehicle Replacement
Finance And Contract Hire
Brilliant website easy to navigate and competitive pricing. Will recommend to anyone I know.
Combined Return to Invoice
This is a good value product and simple to apply
Finance And Contract Hire
GREAT! Post phonecall this morning, many thanks to David in the office for his help, advice, and good customer service!
Combined Return to Invoice
First class website
Combined Return to Invoice
Very simple and straightforward website. Everything is explained concisely and is easy to understand.
Combined Return to Invoice
Very quick and easy, came recommended and would happily do the same.
Combined Vehicle Replacement
The process of receiving an online quotation, saving it for future reference, and purchasing the GAP insurance was extremely quick, simple and easy. Overall satisfied with my experience of purchasing GAP insurance with Gap Insurance 123
Combined Return to Invoice
Good
Finance And Contract Hire
Combined Return to Invoice
Quick and simple to use and very competitive. Thank you. Roger
Combined Vehicle Replacement
So easy and £200 cheaper than the garage were quoting
Combined Vehicle Replacement
Very easy transaction and very helpful and clear telephone assistance
Combined Return to Invoice
Nice and easy and good value - perfect!
Combined Return to Invoice
Excellent. Easy to use and follow.
Combined Return to Invoice
Straightforward
Finance And Contract Hire
good experiance
Combined Vehicle Replacement
Cheapest I could find and with the dealer wanting £399 for return to invoice that's £300 saving!
Combined Vehicle Replacement
Combined Vehicle Replacement
GapInsurance123 Agreed Value
very good detailed website, liked the examples it gave as this made it a lot easier for me to work out the figures. Glad I could do it online.
Combined Return to Invoice
This was easy and very well explained.
Combined Return to Invoice
Combined Return to Invoice
I found the detail and information easy to understnd. The simplicity of the process is very good. The price is excellent.
Combined Return to Invoice
Combined Vehicle Replacement
My surname is Hele Kergozou de la Boessiere but was not able to enter this information. GAP123 response - Thank you for letting us know, we have corrected this for you now, and re-emailed your documents to you
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Quick, easy, hassle free.
Finance And Contract Hire
excellent
Combined Vehicle Replacement
Very straightforward site to use. Explanation of products and examples were very useful in providing more information about the three alternatives available.
Combined Return to Invoice
I will let you know if I ever have a claim!
Combined Vehicle Replacement
the most enjoyable insurance related transaction i can recall. i would do it all over again.
Combined Return to Invoice
Very very easy - and a lot cheaper than the dealer version at £319
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to purchase and understand.
Combined Vehicle Replacement
Good recommendation from work colleague. Very easy. Excellent value!
Combined Return to Invoice
Buying was easy. Details clear
Finance And Contract Hire
ok
Combined Return to Invoice
Appeared simple to use - some of the terminology was a bit tricky
Combined Return to Invoice
Very easy, literally took 5 minutes.
Combined Vehicle Replacement
Combined Vehicle Replacement
A VERY STRAIGHT FORWARD PROCESS.
Finance And Contract Hire
Simple, fast process. Cheaper than other companies i looked at. Lets just see how their service is if i ever need to use them (touch wood i dont!)
Combined Vehicle Replacement
Brilliant I would recommend you to anyone
Combined Vehicle Replacement
Contacted your advisor to discuss policy in further detail. He was extremely helpful & I felt very pleased with the service & product provided and hope I never have to use it !
Finance And Contract Hire
ðŸ‘ðŸ»
Combined Vehicle Replacement
Very good, excellent price and easy process to buy
Combined Vehicle Replacement
good
Finance And Contract Hire
Very good
Combined Vehicle Replacement
GOOD QUICK AND TO THE POINT, TOOK MINUTES TO DO AND CHEAPER THAN DOING AT THE CAR SALES LOCATION. IMPRESSED
Combined Vehicle Replacement
5*'s for an easy, to use web site.
Combined Vehicle Replacement
Very efficient service - highly professional. Will recommend to friends and family.
Combined Return to Invoice
Process was simple.
Combined Vehicle Replacement
GOOD
Combined Return to Invoice
Very easy and simple
Combined Return to Invoice
Combined Vehicle Replacement
EXCELLENT SITE
Combined Return to Invoice
Easy to sort thank you
Combined Return to Invoice
Great :)
Combined Return to Invoice
really easy. everything explained, useful examples.
Combined Vehicle Replacement
Easy to use.
Combined Return to Invoice
Very easy to use the website. Prices good value for money
Combined Return to Invoice
My experience was very quick and efficient.
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Excellent price & website usability :)
Combined Return to Invoice
Easy to understand.
Combined Vehicle Replacement
Easy to under stand and fill in.
Combined Return to Invoice
Very easy to buy the gap insurance.
Combined Return to Invoice
brilliant ......quick and easy
Combined Vehicle Replacement
Great savings compared to dealers quote!
Combined Vehicle Replacement
Excellent Thank you
Finance And Contract Hire
Finance And Contract Hire
Process was very simple and uncomplicated, product was very competitive in comparison with other Gap insurance providers including my vehicle dealership.hopefully the remainder of my time with GAP Insurance 123 will be just as simple and straight forward should I have to make a claim, hopefully I will never have to find out
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
easy to fill in and understand
Combined Return to Invoice
Combined Return to Invoice
Very easy website to use and customer service was first class
GapInsurance123 Agreed Value
Finance And Contract Hire
Very quick simple and easy to understand
Finance And Contract Hire
Combined Return to Invoice
Simple and quick! Thanks
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Very easy to buy Gap Insurance, hopefully I will not need to make a claim. If I do, then I hope the claims process is just as easy as taking out the policy.
Finance And Contract Hire
Excellent
Finance And Contract Hire
Clear website and good value
Finance And Contract Hire
Very simple, straightforward and best of all a great price compared with what I was offered when purchasing my car.
Finance And Contract Hire
Easy & straightforward. Lets hope I don't need to find out how good your claims service is
Combined Vehicle Replacement
Pleasant, very easy to purchase insurance.
Combined Vehicle Replacement
Combined Return to Invoice
excellent and prompt service
Combined Vehicle Replacement
Excellent - easy to navigate website and gain an understanding of the products available. Quick response to phone query prior to purchasing.
Combined Return to Invoice
Really simple process, and great price!
Combined Vehicle Replacement
Combined Vehicle Replacement
Efficient website and good value policy
Combined Return to Invoice
Very easy and straightforward to choose correct policy and a low price too - would recommend highly
Combined Vehicle Replacement
Combined Return to Invoice
Good price and easy website to use. Explained the different options well. Thank you:)
Combined Return to Invoice
Combined Vehicle Replacement
Great
Combined Return to Invoice
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Finance And Contract Hire
Quick and easy service
Combined Vehicle Replacement
Combined Return to Invoice
I have used gapinsurance 123 before and this was as simple and easy to use as before.
Combined Return to Invoice
Very easy to use the site & quick + very competitive price, hopefully will never have to use the insurance but now have peace of mind that my investment is safe
Combined Return to Invoice
Very straightforward
Combined Return to Invoice
Very easy to use.
Combined Return to Invoice
Easy to understand website. Very easy to use.
Finance And Contract Hire
Combined Return to Invoice
Easy to understand and purchase.
Finance And Contract Hire
THE NAME SAYS ITS ALL. EASY AS 123. CHEAPER THAN THE REST AND THE BEST.
Finance And Contract Hire
Website very easy to use and very informative with valuable information. Prices were competitive.
Combined Return to Invoice
excellent
Combined Return to Invoice
Fast and efficient.
Finance And Contract Hire
Combined Return to Invoice
Easy to purchase, good value for money - much cheaper than going through main dealer.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Simple website, very easy to use. Would recommend.
Combined Vehicle Replacement
2nd policy I have taken with gapinsurance123. Never had to make a claim but the website is easy to use and the price is very competitive. I like that the start date can now be deferred.
Finance And Contract Hire
Finance And Contract Hire
Easy to use and very price competitive.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Easy to understand and complete.
Finance And Contract Hire
lovely experience.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to use website, thank you
Combined Return to Invoice
Clear, straight forward and easy to follow advice, would recommend.
Combined Vehicle Replacement
Pretty swift and well informed
Combined Vehicle Replacement
Fast with little fuss, more explanation would be helpful on the claim limits though.
Combined Return to Invoice
Excellent service, easy to use, very informative on products
Combined Return to Invoice
Very quick process and best price when compared with other providers for same policy
Combined Vehicle Replacement
This is the second policy I have purchased in our family and they appear to offer good value against other companies offering a similar product
Finance And Contract Hire
Combined Return to Invoice
Good, Quick & Easy :)
Combined Return to Invoice
Good, quick and easy :)
Combined Return to Invoice
easy to use wed site and much cheaper than dealer quote
Combined Vehicle Replacement
quick and easy to fill forms out, great service, happy days.
Combined Return to Invoice
Very clear and easy to use website. Competitive quotation and polite and helpful customer service people
Combined Return to Invoice
Have been looking at this GAP insurance for some weeks now, had to cancel the policy sold to me by a car dealer which was so expensive, obviously I was not aware of this at the time of purchase. Therefore my experience today with GAP 123 has been straight forward, easy to follow and obviously I have saved a considerable amount of money. Thx.
Combined Return to Invoice
First class,I have used gap insurance previously and on that basis, I have 100% confidence in the service offered.
Combined Return to Invoice
very good.
Combined Return to Invoice
Easy and quick to use site.
Combined Return to Invoice
FAST WAY TO GET GAP INSURANCE AND CHEAP AS WELL
Combined Vehicle Replacement
Very Easy smooth process, everything was explained thoroughly, prices and quality of cover appear to be excellent.
Combined Vehicle Replacement
IT WAS A QUICK AND EASY ONE.THANKS
Combined Vehicle Replacement
Straightforward, easy to follow No hesitation in recommending
Combined Return to Invoice
Excellent staff, when I phoned for advice.
Combined Return to Invoice
SMOOTH
Combined Return to Invoice
Very simple to use and understand. Also probably the most competitive too!!
Combined Return to Invoice
Great that you have the examples under each option, made it a lot easier to see which cover I wanted.
Finance And Contract Hire
Quick and easy, low price
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
quick and easy - very pleased. hope i never have to call you!
Finance And Contract Hire
The overall system was good however i was unable to purchase any of the other forms of insurance you had as there was not an option to as the buy it now button did not work - GAP123 response - Thank you for your comments. We are sorry for any problems you may have had, although we do not offer any other forms of insurance on the GAP123 website, other than the Gap Insurance you purchased. We do operate a number of other websites that do offer other types of insurance, and our customer services team can be contacted on 0800 195 4926. Thank you for taking the time to provide your comments.
Combined Return to Invoice
Finance And Contract Hire
Very easy to do.
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
easy as 123
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
ok
Combined Vehicle Replacement
very simple and easy to do - took me a bit of time to decide between RTI option and replacement car option but the examples helped!
Combined Return to Invoice
Finance And Contract Hire
Straightforward and helpful with telephone queries.
Combined Return to Invoice
Extremely easy to use!
Combined Vehicle Replacement
I'll only be able to judge if you're any good if I ever have to make a claim. GAP123 response - Thank you for your comments Mr Brewster. Of course we appreciate that the 'proof of the pudding' will only come if you have to make a claim. At this stage we can only ask you to review our processed and products to this point. All we ask is that you follow the claims process detailed in your documents and our team will do their job.
Finance And Contract Hire
Combined Vehicle Replacement
Very good sevice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Very pleased with the response to pre-purchase questions and the competitive quotation. Very simple on-line arrangements.
Combined Return to Invoice
Very easy to complete. just hope i never have to use it.
Combined Return to Invoice
it is very clear and satisfied what i need for my gap insurance and clearly explained in the terms and conditioned Facts. well done
Finance And Contract Hire
Easy, fast and clear cut!
Combined Return to Invoice
Finance And Contract Hire
Spoke to Tom on the phone who was very helpful, polite and friendly and answered my questions quickly and in full. Guess I wont know if the company deserves 5 stars unless we have to make a claim (hoping we never have to) ! Based purely on the way my phone call was handled I will give 5 stars
Combined Return to Invoice
Very easy to set up and excellent value.
Combined Vehicle Replacement
Very easy to follow Instructions and very good value
Combined Return to Invoice
Excellent, spoke with someone called Mark who was extremely knowledgeable and helpful. Easy quote system much cheaper than the figures being quoted by finance company.
Combined Vehicle Replacement
Very easy web site yet very clear. Easy check out too.
Combined Vehicle Replacement
Combined Return to Invoice
Very easy and clear. Thanks Al
Combined Vehicle Replacement
Really quick and easy to use. I even rang up to confirm what I was buying and the Team were very helpful.
Combined Vehicle Replacement
Simple to set up but the main experience will be in claiming in the unfortunate event that we ever need to. This was taken out to give peace of mind.
Combined Vehicle Replacement
Straightforward system to use, price was reasonable compared to Car Dealer for same product, was worth shopping around. Product seems to appear to be 5 star, hopefully wont ever need to make a claim, but if so hoping it will be a 5 star service.
Combined Return to Invoice
Great. Very quick, efficient and informative. Done in seconds and a very competitive price too. :-)
Combined Return to Invoice
Combined Return to Invoice
Easy to do, much cheaper than the GAP insurance offered by dealership.
Combined Return to Invoice
Very good simple to use with clear options & explanations
Finance And Contract Hire
Very easy to navigate and choose options.
Finance And Contract Hire
Ggggggrrrrrrreat!! Smiley face wink!!!@#ohh yeah
Combined Vehicle Replacement
Easy to use website. Fully detailed and explanatory. In the event of any claim (which I hope not!!), I trust I will receive the same excellent service
Combined Vehicle Replacement
Easy to use site - plenty of clear information. The buying process was easy as well - no problems. First time I have bought GAP insurance - hopefully it won't be needed but it gives me peace of mind.
Combined Return to Invoice
Informative web site - easy to navigate and buying was very straightforward.
Combined Vehicle Replacement
VERY EASY SET UP MANY THANKS
Finance And Contract Hire
Nice and easy transaction.
Combined Return to Invoice
Painless
Combined Vehicle Replacement
very easy to follow the web site and setup
Combined Return to Invoice
So easy, so quick and so cheap! Audi dealer wanted £400 for similar policy. Thanks !!
Finance And Contract Hire
It was so easy without any headache or marathon form to fill up.
Combined Return to Invoice
Very easy to use website, and good price
Combined Return to Invoice
Quick & easy.
Finance And Contract Hire
Combined Return to Invoice
Quick site to use. Let's hope that if I need it that it pays out.
Combined Vehicle Replacement
Easy transaction and good value for money. I have never purchased GAP insurance before but would recommend for peace of mind. Call centre staff most helpful when contacted and answered questions with no problems.
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Great price and easy to set up !
Combined Return to Invoice
very easy - A+++++++++++++++
Combined Vehicle Replacement
Combined Return to Invoice
Simple website to navigate and a very competitive price.
Combined Return to Invoice
Great thank you
Finance And Contract Hire
Combined Vehicle Replacement
Very simple & easy to understand & complete.
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Website is very user friendly
Combined Return to Invoice
Quick, efficient and not expensive.
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Very simple to complete, once I had read the policy it only took minutes to complete the transaction.
Combined Return to Invoice
I had an enquiry about the total amount to insure for and this was quickly dealt with over the phone. After that, completion of the form was simple and easy.
Combined Return to Invoice
Very quick and easy, informative pages regarding types of insurance and a lot cheaper than the dealers.
Combined Return to Invoice
Seamless and easy to purchase
Finance And Contract Hire
Good
Combined Vehicle Replacement
Competitive prices. Straight forward application. Contract promptly emailed. Covered! Just hope I do not have to use it, reassured if need to
Finance And Contract Hire
Very easy to use. Clearly laid out. Quick.
Combined Return to Invoice
Brilliant, very easy, great cover. Just read the terms to make sure it is what you want. Great price you would be stupid not to buy GAP insurance.
Combined Return to Invoice
Excellent price, easy to set up
Finance And Contract Hire
Good information, clear explanation and good options to choose from
Combined Return to Invoice
Easy to purchase and great value for money.
Combined Return to Invoice
VERY EASY!!!
Combined Vehicle Replacement
As far as gap insurers go 123 have been the smoothest. So smooth I am in awe and would highly recommend.
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
excellent and clear website. When I spoke to an adviser everything was explained clearly to me ...
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to use and competitive, I have used before and will use again
Finance And Contract Hire
excellent
Combined Vehicle Replacement
Easy and good to use
Finance And Contract Hire
Excellent...Your staff helpful and made it very clear
Combined Vehicle Replacement
VERY QUCIK AND VERY CHEAP . CAME ON REFER FROM MY FRIEND.
Combined Vehicle Replacement
So far so good! Lets just hope I don't need to use you for a claim!
Finance And Contract Hire
Easy to understand and purchase!
Finance And Contract Hire
Easy to purchase insurance
Finance And Contract Hire
Combined Return to Invoice
Very simple and easy to understand process.
Combined Vehicle Replacement
Very easy to use and quote competitive
Combined Vehicle Replacement
As i did one or too things wrong I had to phone. but Mark on the other end of the phone sorted every thing for me
Combined Vehicle Replacement
Excellent both online and by phone
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Combined Vehicle Replacement
very good
Combined Return to Invoice
Simple and straight forward process and advice.
Combined Vehicle Replacement
2ND POLICY I HAVE, ONE FOR CAR AND ONE FOR SCOOTER. STRAIGHTFORWARD, EASY TO UNDERSTAND AND COMPETITIVE PRICE
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Easy to use website.
Combined Vehicle Replacement
Really easy to use and really helpful. Thanks a lot guys
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good
Finance And Contract Hire
UNBELIEVEABLE CUSTOMER SERVICE FROM TOM AND ANDY OTHER INSURANCE COMPANIES COULD LEARN ALOT FROM YOUR COMPANY THX U VERY MUCH
Combined Return to Invoice
VERY SIMPLE WITH CLEAR INSTRUCTIONS
Combined Return to Invoice
Combined Return to Invoice
Website easy to use and explains product well. Have to wait and see how easy it is to get a pay-out (although fingers crossed, I don't write my car off and won't have to find out).
Combined Vehicle Replacement
Excellent.
Combined Return to Invoice
fast and easy. well priced
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Quick & Easy
Combined Return to Invoice
Very straightforward process, if only all insurance was as easy to sort out as this!
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Quick and easy to use - clear explanations,
Finance And Contract Hire
Really simple and easy process
Combined Return to Invoice
very happy, thank you very much xxx
Combined Return to Invoice
Quick, easy AND I just saved almost £300 !!! on my GAP insurance. Couldn't have asked for better.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Painless
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Was very easy to do.
Finance And Contract Hire
Good
Combined Return to Invoice
Combined Vehicle Replacement
Very clear site.
Combined Vehicle Replacement
Thanks, very happy with quote.
Combined Vehicle Replacement
Very good! Piece of mind
Combined Vehicle Replacement
Very good and informative
Combined Vehicle Replacement
Combined Vehicle Replacement
Very clear website with helpful, plain English explanations and clear examples provided. Simple quotation without needing to await a call back. Great pricing!
Combined Return to Invoice
The purchase was straightforward and very competitive.
Combined Vehicle Replacement
All good :)
Combined Return to Invoice
Very simple to use and good product at a competitive price
Combined Return to Invoice
Combined Vehicle Replacement
Excellent easy to use. Good value for money
Finance And Contract Hire
Combined Vehicle Replacement
The information about the service / policy was very well explained, easy to use and assisted in making up my mind. Found this policy approx. £125 cheaper than the main dealer who offered the same policy. Thank you.
Combined Return to Invoice
Quick and efficient service for taking out gap insurance. Website a breeze to use. Awaiting docs so no further comments as yet but 5 star rating for ease of use setting up.
Combined Vehicle Replacement
It was easy to deal with you online.
Combined Vehicle Replacement
Combined Return to Invoice
Very easy website and features explained clearly
Combined Vehicle Replacement
Quick, easy and good value for money, would recommend to friends and family.
Combined Return to Invoice
Simple and straight forward. Main dealer wanted £299 for essentially the same cover (albeit main dealer would only cover up to £100 excess not £250 as per gapinsurance 123) so I'm happy with a premium of £179!
Combined Return to Invoice
Very straightforward and easy to use website. Very competitive price.
Combined Vehicle Replacement
Combined Vehicle Replacement
Nice, clear a intuitive website and process. Policy document in plain English. FAQ 's answered questions I had. Plus great price.
Combined Vehicle Replacement
Painless and cost was a quarter of the price being offered by the dealership
Finance And Contract Hire
Very Good and efficient.
Combined Return to Invoice
EXTREMELY EASY TO USE EXCEPT THE POST CODE OPTION DOES NOT WORK.**Gap123 response** Thank you for your comments. We will ask our IT team to look into the postcode system
Combined Return to Invoice
Combined Vehicle Replacement
Excellent thanks
Combined Vehicle Replacement
Found site easy to navigate, well laid out. Good value.
Combined Vehicle Replacement
Very easy to set up and good price.
Combined Vehicle Replacement
Easy to understand website. Good value and defer payment date an added bonus
Combined Vehicle Replacement
Good easy site
Finance And Contract Hire
Combined Return to Invoice
.
Combined Vehicle Replacement
easy to complete
Combined Vehicle Replacement
Fine, Paypal checkout took slightly longer than expected. Clear examples on the website to help you decide which cover to have. 3 x cheaper than the dealer offer and gapinsurance123 has a better cover level.
Combined Vehicle Replacement
good
Combined Vehicle Replacement
Excellent cover - most flexible options.
Finance And Contract Hire
Hope I don't need to claim the insurance, but think it is priced correctly for peace if mind
Finance And Contract Hire
Combined Vehicle Replacement
Easy website to follow clear information.
Combined Vehicle Replacement
The process was simple to follow and the help desk were just that, very helpful. My questions were answered clearly and simply. The cost is a massive saving over main dealer offerings. Just hope we do not need to use the policy, but have confidence that if we did we would be well supported.
Combined Vehicle Replacement
Very quick and easy - great website!
Combined Vehicle Replacement
Very good
Finance And Contract Hire
This is the second gap policy we have taken out with you for company cars, better rates that the dealers offer.
Combined Vehicle Replacement
Easy to arrange, and hopefully just what was required. Dealer quoted £450 for same cover. Thank you.
Combined Vehicle Replacement
Easy website to use.
Combined Vehicle Replacement
VERY EASY TO USE I DOWNLOADED THE DOCUMENTATION AND SHOWED TO MAIN DEALER AND INFORMED ME WAS VERY GOOD SO I THEN PURCHASED THE COVER MANY THANKS
Combined Vehicle Replacement
This is the 4th Policy we have purchased from Gap Insurance 123 and always recommend the company for GAP insurance. Simple process and great value - Thank you!
Combined Vehicle Replacement
Clear and easy to navigate, thank you
Combined Vehicle Replacement
Combined Return to Invoice
Clear and direct information. Easy to take out a policy.
Finance And Contract Hire
Combined Vehicle Replacement
Very easy to use and competitive price.
Combined Return to Invoice
good so far….
Combined Return to Invoice
Very simple site to navigate, terms explained, no fuss
Combined Vehicle Replacement
Simple and easy to use, not endless questions
Combined Vehicle Replacement
Very easy and straight forward
Finance And Contract Hire
GREAT THANKS
Combined Vehicle Replacement
Simple, efficient, good value
Combined Vehicle Replacement
Combined Return to Invoice
Quick, easy, cheap!
Combined Vehicle Replacement
Very easy website to use. good explanation of cover and access to policy easy. Payment easy to use.
Combined Vehicle Replacement
Finance And Contract Hire
Fantastic service, easy to understand and saved me over £400! Thank you
Combined Vehicle Replacement
Very easy to follow
Combined Return to Invoice
Finance And Contract Hire
excellent. simple. clear.
Combined Return to Invoice
Quick, easy and very competitive for some essential cover.
Combined Return to Invoice
Quick, easy and a fraction of main dealer price. Very pleased in these initial stages and hopefully I won't need to find out what claiming will be like.
Combined Return to Invoice
What a brilliant site. So easy and quick to use. Will definately be back.
Finance And Contract Hire
Combined Vehicle Replacement
I could not find any reference to PCP on the website map or FAQs, I did however find the information when I went back to google and did a search from there.. You should either include a search facility within your site or put something about PCP in the FAQs section. **Gap123response** Thank you for your comments. We have now added the PCP/Gap Insurance page to our FAQ's drop down menu.
Combined Vehicle Replacement
Extremely simple and easy to navigate.
Combined Vehicle Replacement
Finance And Contract Hire
simple and easy
Combined Vehicle Replacement
A good experience. Some help towards setting the claim limit would have been useful however. Thanks you. **Gap123 response - Thank you for your comments. We do have a specific page for this under the 'FAQ' section on the top menu on each page. We hope you find this useful
Combined Vehicle Replacement
It was very easy from start to finish. It only took a few minutes to complete.
Combined Return to Invoice
Combined Vehicle Replacement
Quick & Easy :-)
Combined Return to Invoice
Finance And Contract Hire
Quick and simple peace of mind
Combined Return to Invoice
Straight forward. No hidden agenda like other insurances...(Hopefully)
Combined Vehicle Replacement
Combined Vehicle Replacement
nice and easy
Combined Return to Invoice
Easy and Quick
Finance And Contract Hire
Really easy. Makes me feel much safer that I have this!
Combined Vehicle Replacement
Straight forward and easy to use and much cheaper than main dealer
Combined Return to Invoice
So far so good...
Finance And Contract Hire
Really easy to navigate, thank you
Finance And Contract Hire
Easy to use.Let's hope I don't need to use it.
Combined Vehicle Replacement
Very easy to give information. First time I have purchased gap insurance, just hope it actually works should my vehicle be written off
Combined Return to Invoice
Very straight forward in setting policy up and seems like a good value for money policy thanks !!!!
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Easy to purchase the insurance. I would be interested to read reviews from the unlucky ones who have had to claim.....GAP123 response - there are a number of claims reviews lower down in this section. Of course we hope that you never have to experience that situation, but we will work to ensure a smooth claim should the worst happen
Finance And Contract Hire
Finance And Contract Hire
Very quick and easy to arrange.
Combined Return to Invoice
Quick and easy
Combined Vehicle Replacement
Fine
Finance And Contract Hire
Excellent price - VW wanted £569 for the exact same deal and very easy to understand and process.
Combined Vehicle Replacement
great and easy to use
Combined Vehicle Replacement
Great
Combined Return to Invoice
Combined Vehicle Replacement
Easy to use website and well explained
Combined Return to Invoice
Combined Vehicle Replacement
Nice easy site to use - offers the level of the cover I need at a third of the price of the dealer!
Finance And Contract Hire
Very good
Combined Return to Invoice
brilliant
Combined Vehicle Replacement
SEEMS WATERPROOF IS THERE A 14 DAY COOLING OFF PERIOD - Gap123 response - there is a standard 30 day cooling off period with our policy Mr McKendrick
Combined Vehicle Replacement
Combined Return to Invoice
Good value for money
Combined Return to Invoice
Excellent, easy to use and value for money
Finance And Contract Hire
good price, site easy to use
Combined Vehicle Replacement
well explained choices online, contacted customer services, very freindly, very helpful, thanks
Finance And Contract Hire
Great very easy
Combined Return to Invoice
Combined Vehicle Replacement
So far excellent, very good website and competitive price. I have had my previous two cars insured with this company. I hope I don't have to claim but if the worst would happen I trust the claim handling will be as good.
Combined Return to Invoice
I was offered cover by the dealer for £349, but found something that suits me for £69!
Finance And Contract Hire
Fantastic easy and self explanatory
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
fine thanks
Combined Return to Invoice
GapInsurance123 Agreed Value
Fast&easy
Combined Vehicle Replacement
Good
Finance And Contract Hire
Seems good so far..!
Combined Vehicle Replacement
easy to use website e-mail query answered promptly and fully clear and easy to read key facts and policy
Finance And Contract Hire
The process was easy to follow and quick, of course I hope I never need to find out if the claim proceedure is as easy to use
Combined Vehicle Replacement
Very Easy
Combined Vehicle Replacement
Perfect, my garage wanted to charge me £299 for the same thing. Excellent service.
Finance And Contract Hire
My last policy was with XXX. Your policy is at least as good as my last one but still £45.00 less. Not a difficult choice!
Combined Return to Invoice
Everything was easy to follow and worked fine.
Combined Vehicle Replacement
Combined Vehicle Replacement
A quick and easy experience
Combined Return to Invoice
Very Easy, beat the dealer by £100's 😃
Combined Return to Invoice
Combined Return to Invoice
very easy website to navigate which makes a refreshing change nowadays!
Combined Return to Invoice
An easy experience No email confirmation as yet but only 10 minutes GAP123 response - That you for your comments Mr Stokes. We have forwarded a second email, and a paper copy will be posted out on Monday for you also.
Combined Vehicle Replacement
Easy and simple to understand
Combined Return to Invoice
Execllent
Combined Return to Invoice
Good reasonable priced cover for 3 years
Combined Return to Invoice
Option to include negative equity in the selection process for type of cover would be good.<p> <br> Gap Insurance 123 - Dear Mr Abdy thank you for taking the time to leave your feedback. We will pass your comments onwards to the relevant department. <p> Once again thank you for taking the time to leave your comments as we value feedback both good and bad alike.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Combined Vehicle Replacement
Webiste was easy to use and quick. Quote was competative and straight forward. thank you
Combined Vehicle Replacement
Nice easy to understand website
Combined Vehicle Replacement
Very easy!, very simple to understand, and quick !
Combined Return to Invoice
Ok
Combined Return to Invoice
Straight forward and to the point, no problems, thankyou. Regards Roy
Combined Return to Invoice
An easy choice to make, quick and easy to set up policy.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very nice and easy to fill out the online form, highly recommend to anyone wishing to take out gap insurance
Combined Return to Invoice
Everything went smoothly so no complaints.
Finance And Contract Hire
Love the insurance I began to cry when I saw the savings from the dealer. I am on benefits and could not afford the dealer gap insurance! Thanks mates
Combined Return to Invoice
very easy to obtain quote and understand insurance
Combined Vehicle Replacement
Amazing and quick to do
Finance And Contract Hire
Website explained everything to me and was so quick and easy to use. Thanks
Combined Vehicle Replacement
Dear sir, it was tooo good and was cheapest i found on line i have told my son to buy as well he bought car as well for wedding day present thank you N PATEL
Finance And Contract Hire
Combined Return to Invoice
Thank you
Combined Vehicle Replacement
Good a simple process Thank you
Finance And Contract Hire
Combined Return to Invoice
Excellent!! Everything was clear, simple and easy to amend.
Finance And Contract Hire
Good
Combined Return to Invoice
Easy
Combined Return to Invoice
Absolute brilliant service
Combined Return to Invoice
very quick and easy and good value
Finance And Contract Hire
Combined Vehicle Replacement
easy to use website, clear instructions from start to finish
Finance And Contract Hire
Very simple process - i called the 0800 number to ask a question before buying and was advised that i will not be charged an admin fee once my private plate is ready to be placed on the vehicle. The guy confirmed there is no admin fee which is great as lots of insurers do charge for any slight amendments. Website easy to use also.
Finance And Contract Hire
Excellent value - best after extensive searches.
Combined Return to Invoice
Combined Vehicle Replacement
Excellent, simple, quick, best price. Have used before.
Combined Vehicle Replacement
straight forward and easy to use site - good value cover
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Easy to use website. Seems to offer good value for money.
Finance And Contract Hire
Very good value, straightforward quoting and purchasing experience.
Combined Return to Invoice
Great
Combined Vehicle Replacement
Very easy to use site
Combined Return to Invoice
Very simple and efficient process and excellent value compared with car dealers offer.
Finance And Contract Hire
Combined Return to Invoice
great price and fast purchase
Combined Return to Invoice
Well, that was easy. Thanks.
Combined Vehicle Replacement
Fine
Combined Vehicle Replacement
Exactly what I was looking for (deferred start) and all at a good price.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
So far so good
Finance And Contract Hire
Finance And Contract Hire
I had no idea how Gap insurance works and having looked at some other websites I was left even more bemused. However, your site was very clear and I now have a better understanding of how it works (I think...)
Combined Return to Invoice
Simple and easy process.
Combined Vehicle Replacement
Good. Quite clear
Finance And Contract Hire
Thanks
Combined Vehicle Replacement
very good, was recommended by my daughter who has recently taken out a policy with yourselves. Different quotes very easily understood as clearly written. Thank you
Combined Vehicle Replacement
Really really easy, can't quite believe how quick and simple that was!
Combined Vehicle Replacement
Good website and easy to use.
Combined Vehicle Replacement
No problems. It all seemed very straightforward & was simple to complete.
Combined Vehicle Replacement
Awesome, thanks!!!
Combined Return to Invoice
Very good thank you, easy to answer all the questions, and a quick process to complete the purchase of the Gap Insurance.
Finance And Contract Hire
Good website, good level of cover and excellent prices compared to main dealers!
Combined Return to Invoice
Combined Vehicle Replacement
Fine
Finance And Contract Hire
Easy to to find the exact kind of cover for any type of vehicle purchase with no fuss and no push for extras. This was completely pain free and left me confident I had purchased exactly the right kind and level of cover. This is the vehicle I have covered with gap insurance123 and it won't be the last.
Combined Vehicle Replacement
extremely efficient and informative
Combined Return to Invoice
Painless
Combined Vehicle Replacement
Excellent website, easy to use and informative
Finance And Contract Hire
Easy to use Web site with clear information
Combined Return to Invoice
Combined Return to Invoice
Quick, straightforward and easy to both follow and understand.
Combined Return to Invoice
Very good and easy to use. The examples really help decide which one is best.
Combined Return to Invoice
FANTASTIC CUSTOMER SERVICE!!!!!!!
Combined Return to Invoice
Very good Thanks very much Cheers Colin
Combined Vehicle Replacement
very good customer service and website is very user friendly.
Combined Return to Invoice
Simple process and straight forward. Thank you
Finance And Contract Hire
Combined Vehicle Replacement
Very easy to operate and clear. Thanks
Combined Return to Invoice
Extremely straightforward to use and much better price than from the dealer!
Combined Vehicle Replacement
simple to use, good price, hopefully good service will continue if a claim is required
Combined Vehicle Replacement
Excellent easy to use.
Combined Vehicle Replacement
VERY GOOD
Combined Return to Invoice
Simple, efficient, highly recommended.
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Simple & easy to use
Combined Vehicle Replacement
The price was attractive and the process straightforward - thanks
Combined Return to Invoice
Great quick service. Will happily use again.
Combined Return to Invoice
Great experience, very easy to use and all details clearly explained.
Finance And Contract Hire
Good
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Easy Purchase process - much cheaper than Main Dealer quote for similar product. Just hope we don't actually need it, but pleased to have the reassurance....
Combined Return to Invoice
Very good value. Best quote.
Combined Return to Invoice
Quick and simple. Brilliant!
Finance And Contract Hire
Absolutely fine, nothing to comment so far
Combined Vehicle Replacement
good, clear efficient discriptions and good faqs page
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Could not have been easier. All details explained and a very competitive price. Would recommend.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
I really like all the information and FAQ's you have on your website. It has been very helpful in explaining it so we can make the best decision
Finance And Contract Hire
Very easy to use and understand. Hopefully will never need to use it but if I do I hope the experience is the same!
Combined Vehicle Replacement
Thanks. I have used you three times now. Really happy Recommend you to everyone.
Combined Return to Invoice
SIMPLE AND STAIGHT FORWARD EXCELLENT
Combined Return to Invoice
Very easy to use quotation website. Competitive price.
Combined Return to Invoice
Very easy to use - excellent cost
Finance And Contract Hire
Very easy and strightforward to order.
Combined Vehicle Replacement
Simple & straightforward to arrange online GAP insurance
Combined Vehicle Replacement
Great service on line and on the telephone. Simple to buy and at 1/2 the price quoted from my dealer it is great value!
Finance And Contract Hire
The experience was very painless .... and that surprised me, as did the price of the gap insurance which was very competitive. The completion of the form was very painless and very quick and the quote system was effective and simple. Would I use the company again ... yes Would I recommend the company ... yes
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
EASY TO NAVIGATE RIGHT PRICE COVERS ALL BASES
Combined Return to Invoice
Quick, simple and very well priced with easy to understand options.
Combined Vehicle Replacement
Nice, easy and cost effective.
Combined Return to Invoice
Very competitive price. Easy to tailor / customise my quote to suit my needs. Very easy to navigate around your website.
Combined Return to Invoice
Great value, easy transaction.
Combined Return to Invoice
After doing quite a lot of research about gap insurance getting a few quotes from different companies and reading a lot of reviews I came to the decision to buy from Gap 123 as the deal was really good £93 for 4yrs against £299 for 3yrs with car dealer, completing purchase online was so easy can't go wrong, like other customers I hope I never have to use it but for peace of mind it's worth every penny, thank you so far Gap 123.
Combined Vehicle Replacement
Straight forward and painless, web site set out clearly and the product informstion is informative but consice, a pleasure to use.
Combined Vehicle Replacement
Good; once I got through the differences between different types of GAP insurance.
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Excellent. Just offered similar cover at point of sale of my new car for £400. This was easy and great value. will recommend
Combined Vehicle Replacement
Combined Return to Invoice
SIMPLE TO ARRANGE, AND QUICK.
Combined Return to Invoice
Combined Return to Invoice
Simple and much better value for money.
Combined Return to Invoice
very easy to use, good experience so far
Finance And Contract Hire
GOOD
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Nice easy process.
Combined Vehicle Replacement
2nd time I have used GapInsurance 123 and I would have no problems whatsoever in recommending the ease of use of their website and the security the insurance provides for my premium vehicle at a price that is £300 less than the dealer quoted me for their own Gap Insurance.
Finance And Contract Hire
Finance And Contract Hire
A+
Combined Vehicle Replacement
Very good - best prices and excellent help on the phone as I was setting up my policy online. Everything made clear to me. Ben Phillips, Milton Keynes.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
After reading lots of info and looking into various other GAP insurers, I chose 123 as it had good reviews and clearly worded documents. It was also nice that they were the cheapest quote. Buying the policy was clear and simple and done in a few minutes. I can't comment of the claim side of things and I hope I don't have to find out.
Combined Vehicle Replacement
Simple and straight forward. Thank you.
Finance And Contract Hire
Very easy, quick and painless for peace of mind
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
My experience with Gapinsurance 123 was clear, simple and extremely efficient. Hopefully it will remain so should the need arise.
Combined Vehicle Replacement
Thankyou very quick and efficient
Combined Return to Invoice
your web site was easy to use and your price brilliant the dealer wanted £399 for same cover you gave for £85 fantastic thank you
Combined Vehicle Replacement
nice easy and quick very competitive
Combined Return to Invoice
Very good
Combined Return to Invoice
great
Combined Vehicle Replacement
Very easy to complete application.
Finance And Contract Hire
Quick easy process. - but £35 admin costs to change to another car at a later date is excessive considering that I have done all the admin for this application - it actually stopped me from taking a 4 year plan, ! Best price online at present .....................<br> Gap123 response - Dear Mr Draper, thank you for your comments. Just to be clear we do not have any fee associated when you transfer the policy. We will allow a credit of the value left on this policy against the cost of a new one for your new vehicle. The only admin fee is charged by the insurer, should you wish to cancel the policy entirely, and request a pro rata refund</br>
Combined Return to Invoice
Very easy and quick
Combined Return to Invoice
Very quick and easy to use!
Combined Return to Invoice
great thanks for simple process
Combined Return to Invoice
Combined Return to Invoice
Very good!
Combined Return to Invoice
So easy - you asked all the questions to ensure that I took the correct cover. Compared with the garage quote for GAP cover at £400!
Combined Return to Invoice
Finance And Contract Hire
unbelievable
Combined Vehicle Replacement
Fine. Cheapest I could find with this cover.
Finance And Contract Hire
good
Combined Return to Invoice
Clear instructions, easy to use website and competitive price. A good overall experience thanks
Combined Vehicle Replacement
Quick & Easy to purchase at a good price - I hope I never have to use it!
Combined Return to Invoice
Very quick and easy service
Finance And Contract Hire
Great - very quick. Thanks
Easy to complete form used company as recommended by which
Combined Return to Invoice
Very good! Explained everything very well. Very reasonable price also for the insurance!
Combined Vehicle Replacement
This was so easy to do and so much cheaper then the Audi Dealership
Combined Return to Invoice
Yet another easy and pleasant experience. This company has the best customer service.
Combined Return to Invoice
Easy to use website.
Combined Vehicle Replacement
I used as which recommended Form easy to complete reassuring to have good cover for 5 years
Combined Vehicle Replacement
Easy to complete form used company as recommended by which
Finance And Contract Hire
Combined Return to Invoice
Simple, easy to use and understand.
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to use and very competitive
Combined Return to Invoice
Nice and easy
Combined Vehicle Replacement
Excellent, hope I never need to use this but worth the peace knowing I have the extra cover Debra
Combined Return to Invoice
Competitive quotes and easy system to use.
Combined Return to Invoice
Excellent value easy to arrange, clear instruction and good web site. Hope I never have to use policy!
Combined Vehicle Replacement
Combined Return to Invoice
Straightforward with a competitive price.
Combined Return to Invoice
Quick & Easy!
Combined Vehicle Replacement
Very good, easy to use and informative website. I had to phone with a query - answered promptly and question addressed satisfactorily.
Combined Vehicle Replacement
Combined Return to Invoice
Huge saving, easy to purchase. A1.
Combined Return to Invoice
Finance And Contract Hire
easy & efficient
Combined Return to Invoice
GOOD PRICE AND NICE PEOPLE TO TALK TO , THANKYOU
Combined Vehicle Replacement
Fast and competitive way to purchase GAP insurance.
Combined Return to Invoice
So far, so good.
Combined Return to Invoice
Easy to find right level of cover and competitive prices
Combined Return to Invoice
Very clear and easy to navigate the website.
Combined Vehicle Replacement
Combined Return to Invoice
Great service. I had a few questions which were answered very quickly.
Combined Vehicle Replacement
Very easy site to use, good price
Finance And Contract Hire
I'll review this after I've tried to have a claim, that's when it counts.
Combined Return to Invoice
The choices offered was easy to understand and straightforward to complete. Thank You.
Combined Vehicle Replacement
Very good website.
Combined Return to Invoice
Combined Vehicle Replacement
Easy to understand and the examples were of great assistance. Payment was to easy. Took a matter of seconds. Thank you for the piece of mind.
Combined Vehicle Replacement
Quick, straight forward and good price.
Combined Vehicle Replacement
Combined Return to Invoice
Very straightforward and painless!
Combined Return to Invoice
VERY GOOD WELL PLEASED THANK YOU
Finance And Contract Hire
Combined Vehicle Replacement
Really easy to use and very cleraly set out - thank you
Combined Return to Invoice
Very quick and easy
GapInsurance123 Agreed Value
Nice and easy.
Combined Return to Invoice
So far so good. Easy to quote, navigate through the web and select desired options.
Finance And Contract Hire
Very quick and easy to use.
Finance And Contract Hire
Good so far, thank you.
Combined Return to Invoice
Great price, just hope I never have to use it!
Combined Vehicle Replacement
Quick & easy process
Combined Return to Invoice
Combined Return to Invoice
Excellent website, very easy to use.
Combined Vehicle Replacement
great, easy to use, cheaper than using a dealer.
Finance And Contract Hire
very easy to navigate and clear and straight forward
Combined Return to Invoice
quick easy simple really is as simple as 123
Combined Return to Invoice
Finance And Contract Hire
A lot cheaper than the GAP insurance offered when I bought the car. Seemed an easy and simple process to get it set up.
Combined Return to Invoice
Easy to use and fair price for taxi cover.
Combined Return to Invoice
Quick and easy
Combined Return to Invoice
Very easy to use site no glitches.Good advice on the phone as to the reasons why Car Dealers charge you so much more (ie commissions and tax) It is as easy as 123.
Combined Return to Invoice
Seems very competitive and good cover
Combined Return to Invoice
Very quick and easy to get cover. 1/3 cheaper than dealers offer
Combined Vehicle Replacement
EXCELLENT
Combined Return to Invoice
Very good.
Combined Return to Invoice
Nice and easy!
Combined Vehicle Replacement
So far so good and appears to be good value ..I hope i don't need your support!
Combined Return to Invoice
It was recommended by a friend, as the garage is charging a lot more money. the website was really easy to use
Combined Return to Invoice
Quick and easy! Great service!
Combined Vehicle Replacement
simple transaction with minimum complication and cost effective
Combined Return to Invoice
Finance And Contract Hire
Quick and easy !!
Combined Return to Invoice
Combined Return to Invoice
Great, website is very simple and clear
Combined Return to Invoice
Seems straightforward. Have had your GAP insurance on my current vehicle as per Which article in 2012.
Finance And Contract Hire
Competitive quote, very quick and easy site to use.
Finance And Contract Hire
Combined Vehicle Replacement
Excellent - very efficient process, clear information available. A model others could follow !!
Finance And Contract Hire
Great!
Combined Return to Invoice
Very good, site easy to use, information easy to find, options well set out.
Combined Vehicle Replacement
Quick and easy!
Combined Return to Invoice
Combined Vehicle Replacement
Very good, simpe site and best price available
Combined Return to Invoice
Combined Vehicle Replacement
Very easy and much cheaper than the dealer.
Combined Vehicle Replacement
Excellent, very straightforward
Finance And Contract Hire
Combined Vehicle Replacement
Very easy to arrange, and 1/3 of the price less than the main Ford dealership quote!
Combined Return to Invoice
Excellent!
Combined Return to Invoice
Very quick and easy
Combined Return to Invoice
Nice and easy and not a bad price!!
Finance And Contract Hire
Finance And Contract Hire
Informative website, easy to choose the cover you require, very competitive price for the same cover as main dealer but at lot less.! - and best of all, non-pushy advice.! Thank you
Combined Vehicle Replacement
Straightforward and competitively priced.
Combined Vehicle Replacement
Very easy to use site all explained and straight forward
Combined Return to Invoice
Very easy and straightforward.
Finance And Contract Hire
Very easy and straightforward process to obtain cover. Good descriptions of cover and very reasonable prices.
Combined Return to Invoice
Very Straight forward and a very competitive price! Hopefully I will not need to claim! <p> <br> Gap Insurance 123 - Dear Mr Runcieman thank you for taking the time to leave your feedback. We too hope that you never need to make a claim and instead have many happy years of motoring. <p> However should you ever need to make a claim please remember that we are here to help each and very step of the way to make sure that your claim is handled sensitively and payment made at Hyper speed. Kind regards<p> Customer Service Team
Combined Vehicle Replacement
Nice and easy process.
Combined Return to Invoice
Great
Combined Return to Invoice
Excellent service
Combined Return to Invoice
good web site
Combined Vehicle Replacement
The insurance was quick and easy to buy. Renault wanted £378 for the same cover but GAP123 was only £99.
Finance And Contract Hire
Straightforward, and very easy, along with a very competitive quote. Thank you.
Combined Return to Invoice
Very easy
Combined Return to Invoice
Excellent cusomer service and competitive price for the cover provided.
Combined Return to Invoice
Great.Had to call as had a problem with paypal.Very quick and helpful response.Best 5 year cover price I could find online.Happy customer
GapInsurance123 Agreed Value
Combined Return to Invoice
Easy to navigage and buy
Combined Vehicle Replacement
Very helpful and friendly customer service staff to guide you through the process and explain all the necessary details.
Combined Vehicle Replacement
Easy website to use.
Combined Vehicle Replacement
Straightforward to sort out. One of the easier sites to navigate. I now have peace of mind, although I do hope not to use the insurance purchased (who does!!).
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Nice website, very user friendly.
Combined Return to Invoice
We have just had a claim and it went very well operators were very helpful that is why with our new car we have come straight to you
Finance And Contract Hire
Relatively easy website. Quotation competitive against others.
Finance And Contract Hire
So far so good. I hope it's as good if I need to claim!
Finance And Contract Hire
Combined Vehicle Replacement
Excellent website and a very easy service - thanks
Finance And Contract Hire
Easy
Combined Return to Invoice
excellent, thank you
Combined Return to Invoice
5 star service ,very easy to set up
Combined Return to Invoice
Excellent
Combined Return to Invoice
Combined Return to Invoice
Very user friendy and simple to complete!
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Easy to purchase. Good value compared with main dealer
Finance And Contract Hire
excellent
Combined Vehicle Replacement
I liked the simplicity of the website. Easy to understand and use.
Combined Return to Invoice
This one of a number of GAP insurance policies that I have taken with this company over the past few years. I am always impressed by the simplicity and efficiency of the process. If GAP123 can't help because, of say, too high a value they always find an alternative route. I have just emailed the details of this last policy to the dealer who sold me the new car. He could not believe the quotation. He will be using GAP123 to insure his new motor bike. Claim efficiency? No idea - never had to claim but that is good business for Aequitas Insurance!
Combined Vehicle Replacement
Very easy to set up hassle free!!!
Combined Return to Invoice
Very good and easy to use.
Finance And Contract Hire
Quick easy to use process for on line gap insurance
Combined Vehicle Replacement
Great and easy to use
Combined Vehicle Replacement
second time and still the cheapest with the best cover.....
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use website.
Combined Return to Invoice
Very good & easy to complete
Combined Vehicle Replacement
Very easy quotation process and Illustrations are very clear.
Combined Vehicle Replacement
Very good so far.
Combined Vehicle Replacement
So far pretty painless. I guess the proof is in the pudding when a claim needs to be made or something goes wrong. Impressed up to now and will do likewise for my wife's new car she is picking up shortly.
Finance And Contract Hire
great. very easy to sort. phone query answered straight away.
Finance And Contract Hire
VERY EASY TO UNDERSTAND AND COMPLETE
Combined Return to Invoice
good, clear , precise information. The process made easy.
Combined Vehicle Replacement
Combined Vehicle Replacement
So far so good.
Finance And Contract Hire
All seems simple once I had read and understood everything. Easy to use web site. Good value policy
Combined Vehicle Replacement
Fantastic, have bought gap insurance for self, wife and grand daughter over past six months. Wouldn't go anywhere else.
Combined Return to Invoice
very easy to understand and excellent price. Very happy so far.
Combined Vehicle Replacement
Combined Vehicle Replacement
Quick and easy to use
Combined Vehicle Replacement
Combined Return to Invoice
Quick, easy to use and understand, and efficient .
Combined Return to Invoice
That was easy thank you
Combined Vehicle Replacement
Very easy to use
Combined Vehicle Replacement
easy
Combined Vehicle Replacement
Good
Finance And Contract Hire
Good
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
So far, so good!
Combined Vehicle Replacement
Easy to do and the lady on the phone was lovely and very helpful.
Combined Vehicle Replacement
The service is excellent. I had a query and left a message. An advisor called me back within 10 minutes (David) and was most helpful. I was also offered GAP insurance at double the cost from the main dealer, which I thankfully declined. I am very happy with the premium and the peace of mind the cover offers. Thank you Victoria
Combined Return to Invoice
Good. I appreciated the advice on the level of cover needed when I phoned your help line (Andy) and also his recommendation on checking the type of alloy wheel before taking out wheel insurance.
Combined Return to Invoice
Very easy to use and understand
Combined Vehicle Replacement
Very informative website and easy to use and understand.
Combined Return to Invoice
Good, all seems very straight forward.
Finance And Contract Hire
brilliant
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to get info & complete simple application form.Costs seem very reasonable.
Combined Vehicle Replacement
Finance And Contract Hire
A Great experience. The website was very useful to use and lots of information about how Gap insurance 123 works!!!!!
Combined Return to Invoice
site easy to use and competitive price
Combined Vehicle Replacement
I was really pleased with the procedure. I shopped around but found GAPInsurance123 to be the best value.
Combined Return to Invoice
VERY QUICK AND EASY TO ARRANGE - THANK YOU
Combined Return to Invoice
Excellent - website very easy to follow, get quote and buy the policy.
Combined Vehicle Replacement
Prompt and helpful telephone explanations
Combined Return to Invoice
very easy, no problems
Combined Vehicle Replacement
Simple and straight forward.
Finance And Contract Hire
Finance And Contract Hire
very easy to follow instructions, and a very competitive GAP quote
Combined Return to Invoice
Combined Return to Invoice
Very easy to use, simple process
Finance And Contract Hire
Combined Return to Invoice
Good!
Combined Return to Invoice
Combined Vehicle Replacement
First Class, simple, straightforward and value for money. Half what I was quoted by the dealer for twice the cover.
Finance And Contract Hire
perfect. the dealer offered us, what they called, a great deal which was £400 for the two years!! so glad we didn't take that
Combined Return to Invoice
Very easy to sort out
Combined Vehicle Replacement
EASY AND WELL EXPLAINED
Finance And Contract Hire
Great Service! *****
Combined Vehicle Replacement
Very easy site to navigate and competitive prices
Finance And Contract Hire
Great very simple to buy
Combined Return to Invoice
Nice and easy, thanks!!
Combined Vehicle Replacement
good thank you
Combined Return to Invoice
Very swift and smooth experience.
Finance And Contract Hire
good excellent web site
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Quick and simple
Combined Vehicle Replacement
excellent very simple and quick to use
Combined Return to Invoice
A great price for excellent cover.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
good, all very straightforward.
Combined Return to Invoice
Combined Return to Invoice
Great so far!
Combined Return to Invoice
Good experience. Easy and clear. If I have to claim and you pay as you indicate then this will have been a first class experience. Well done.
Finance And Contract Hire
Combined Return to Invoice
Very easy to arrange, Very competitive price.
Finance And Contract Hire
Great site, easy to use unlike some gap insurance sites
Combined Vehicle Replacement
Have tried to purchase this 3 times and yet no one contacted me to complete the transaction Gap123 response - Thank you for your feedback Mr Kiernan, and we are sorry to learn that you were less than happy with the service you received. Unfortunately our customer services team are not open on a Sunday, and as this was the day you have bought the policy, we would not have been aware of any issues at that time. Once again we can only apologise for any inconvenience caused.
Combined Vehicle Replacement
Good quote simple site to use no problems at all.
Combined Vehicle Replacement
so easy to use the system and purchase the products all of which are at a great price
Combined Vehicle Replacement
Combined Return to Invoice
Easy to understand and straightforward to arrange. Thanks.
Combined Vehicle Replacement
very simple easy to set up. I would recommend this to anyone. excellent!
Combined Return to Invoice
Easy to set up cover.
Finance And Contract Hire
Combined Return to Invoice
Very simple and easy to set up.
Combined Return to Invoice
Very good, simple and quick to obtain quotes and also to complete application.
Finance And Contract Hire
Combined Vehicle Replacement
Have just purchased a more comprehensive level of cover for a longer length of time at less that half the price the Vauxhall dealer wanted to charge me!!!!!
Combined Vehicle Replacement
I have used the company before and the service has been fantastic. I recently wrote my car off in an accident and the claim was handled swiftly, professionally and sympathetically. Hence why i came back to cover my new vehicle without hesitation.
Combined Return to Invoice
I FOUND THE SITE VERY EASY TO USE AND UNDERSTAND, AND THE COVER I'VE TAKEN OUT VERY GOOD VALUE. JUST HOPE I NEVER NEED IT , THANK YOU.
Finance And Contract Hire
Combined Return to Invoice
GOOD HELPFUL STAFF
Combined Return to Invoice
Easy and straight forward. Hope that if ever I have to claim then the process will be as easy!
Finance And Contract Hire
Great website, very simple to follow and understand!
Combined Vehicle Replacement
Easy website to negotiate. All information required is available. Quick online quote.
Combined Return to Invoice
good site easy to use excellent price
Combined Return to Invoice
Very easy and straight forward, only took a few minutes.
Combined Vehicle Replacement
Very easy to follow and understand
Combined Vehicle Replacement
Straight forward and quick process to get insured
Combined Return to Invoice
web site is very easy to understand
Combined Vehicle Replacement
First Class
Combined Vehicle Replacement
So easy to use, could not be better
Combined Vehicle Replacement
Combined Return to Invoice
Very easy and almost £200 less than quote from dealer! Hope I never need to find out if claiming is as easy!
Combined Vehicle Replacement
The experience of ordering GAP Insurance was very easy. I did have a few questions which was answered very quickly. The customer service was quick and no hanging on the phone for ages. The policy document was quite easy to read, again I had a couple of questions which were answered quickly. I feel confident that if anything does happen they will be on my side.
Combined Return to Invoice
Very Easy and much cheaper than the Main dealer!
Combined Vehicle Replacement
Easy to use. Competitive price too.
Combined Return to Invoice
Combined Vehicle Replacement
Excellent price and good cover. The 5 star rating is also very reassuring.
Finance And Contract Hire
I had done a lot of research on gap insurance as while I liked the concept I was not prepared to pay the seven hundred pounds my garage had quoted. Your price was the least expensive all be it not by a huge amount. However price difference as well as backing and reputation makes a big difference. I also called and spoke to a customer advisor who was both informative and knowledgeable. Combine all this together and 123 was an easy choice.
Combined Return to Invoice
Very good easy to follow
Combined Vehicle Replacement
Combined Return to Invoice
Very quick and easy to understand process. Very satisfied with quoting and buying process
Combined Return to Invoice
Easy and well explained.... And so cheap compared to the deal ships.. This is my second policy and have recommended it to many people... Gives peace of mind at reasonable cost.
Finance And Contract Hire
Quick and Easy
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Your website is very simple and informative.
Combined Vehicle Replacement
nice and easy to quotes, good price as well
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
Superb service and excellent conditions of cover.
Combined Return to Invoice
Excellent, I rang the 0800 number and spoke to XXXX. He was very helpful and took the time to ensure that I understood my options. Excellent service and much better than the reception I got when I called my car insurance to swap cover over to my new car where everything seemed to be a drama.
Combined Vehicle Replacement
Good very clear and straight forward. Initial phone contact gave problems , however within mins. of hanging up on their faulty line a Senior member of staff called me back in order to assist and apologize . Can't ask for more !! Staff members action reflects interest and professional approach confirming my choice of Co.for GAP cover for Daughter's new car and Son's existing in-force policy with them. Capt. F.C.Thompson
Combined Return to Invoice
A BIG FAT FIVE STARS
Combined Vehicle Replacement
Combined Return to Invoice
good
Finance And Contract Hire
really easy to purchse and good value for money
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
nice and easy, thanks.
Combined Return to Invoice
Good value and first class service
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
FIVE STARS
Combined Vehicle Replacement
Thanks for this. I surveyed the whole market - based on the Witch? guide and found your web site the easiest to use. You were also the most competitive (not by much). However compared with the garage sponsored version you were very much more competitively priced - as was the whole market!. Best wishes Richard Dodds
Finance And Contract Hire
Great experience, really easy to buy the product, perfect for my needs and helpful customer service. Very happy customer.
Finance And Contract Hire
Brilliant and the cheapest
Finance And Contract Hire
Very Good
Combined Return to Invoice
Clear and simple
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Well laid out website with easy to understand, clear concise information. Competative pricing as well.
Combined Vehicle Replacement
Combined Return to Invoice
User friendly site. I liked the example given of how the policy works.
Finance And Contract Hire
Very straight forward and a pleasure to use compared to others out there
Combined Vehicle Replacement
Simple and fast.
Combined Vehicle Replacement
As expected - good
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
Great price and easy to purchase
Combined Return to Invoice
Straight forward
Combined Vehicle Replacement
Excellent !!!! Much better cover than the policy my garage offered and still over £300 less expensive.
Combined Return to Invoice
Very good. Quick and easy to use.
Combined Return to Invoice
Combined Vehicle Replacement
Easy, quick and cost effective.
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to apply. Good price.
Combined Return to Invoice
Perfect ... No hassle and so straight forward. Just hope I don't need to claim :/<p> <br> Gap Insurance 123 - Dear Mr Bird thank you for taking the time to leave your comments. Just like you we think that the true test of any insurance policy is what happens when you make a claim. This is why we work closely with our claims team who are genuine experts in the field of gap insurance and settle many millions of pounds in claims each year.<p> We can not stop your car from being stolen and we certainly can not stop you being in an accident. We can however make sure that should you ever need to make a claim it is handled with sensitively and payment made at hyper speed. In fact we guarantee to pay within 10 working days providing that you have given us the relevant documentation.<p> If ever you would like to talk about your policy or what would happen should you ever need to make a claim please do not hesitate to contact a member of the team who will be only too happy to help.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Combined Return to Invoice
easy an simple to use
Combined Vehicle Replacement
Execllent
Combined Return to Invoice
Great advice over the phone.
Combined Return to Invoice
Combined Vehicle Replacement
Quick and easy to use menu.
Combined Vehicle Replacement
VERY EASY PIECE OF MIND WELL WORTH IT ALSO SPOKE TO AN ADVISER EXPLAINED EVERY THING CLEARLY AS ALL THE OPTIONS RECOMMEND TO ANY ONE YOU WOULD BE AN IDIOT NOT TO TAKE IT OUT
Combined Vehicle Replacement
Excellent very easy to follow
GapInsurance123 Agreed Value
I don't think I have ever used a simpler website to purchase any form of insurance. Well done!!
Combined Return to Invoice
very easy website to use, highly recommend for the security of gap insurance
GapInsurance123 Agreed Value
Excellent website, quick and easy to get a quote without having to input personal details in advance of making a decision on whether to buy, thanks
Combined Return to Invoice
Hassle free, thank you
GapInsurance123 Agreed Value
Very good quick efficient gets the job done
Combined Return to Invoice
A good site and easy to follow
Combined Vehicle Replacement
Finance And Contract Hire
Product, Perfect for my requirements - Price, Brilliant (Approx 30% of Dealers quote !!) & possibly the easiest on-line application system I have ever used. I will certainly recommend to others. - Also, spoke to 'telephone support' staff who were incredibly knowledgeable & helpful. 10/10
Finance And Contract Hire
very easy to use , simple to understand , price is great , thanks for keeping it simple
Combined Return to Invoice
excellent. could not be easier to take out an insurance. previously I have dealt with your staff and they have been courteous and helpful. I can see why your company is rated 5 star. Welldone!!
Combined Vehicle Replacement
Very easy with straight forward questions.
Combined Vehicle Replacement
Straight forward and easy to apply for cover that is much better than the prices quoted by the vehicle dealers.
Combined Vehicle Replacement
Competitive, clear and fast. Had an issue with mobile site allowing me to proceed with payment from quote screen so had to use desktop site but otherwise a fast, convenient experience.<p> <br> Dear Mrs Jessop thank you for taking the time to bring this to our attention. We will inform our It department who will investigate the matter. <p> Once again thank you for your feedback.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Excellent website.... Very easy to use, quick and straightforward.... Fingers crossed I never have to use it!!!<p> <br> Gap Insurance 123 - Dear Mrs Priddle-Harris thank you for feedback. We can assure you that should the worse ever happen and your vehicle be stolen or written off in an accident that we will be here to help each and every step of the way. We can never stop bad things from happening, we can however ensure that settlement is made at hyper speed. With this in mind should you ever wish to discuss your policy or what would happen if you made a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Really straightforward! Easy to make an informed choice and the product has good reviews from Defaqto and others
Combined Vehicle Replacement
great!
Combined Vehicle Replacement
Combined Return to Invoice
Saving money is always nice. As far as the gap insurance goes, good quality cover with from what I can see minimum amounts of get out clauses.
Finance And Contract Hire
EASY TO USE AND GOOD PRICE
Combined Vehicle Replacement
Combined Vehicle Replacement
Very Easy, well layed out website.
Combined Vehicle Replacement
QUICK AND EASY.
Finance And Contract Hire
Very good. Only issue was it wouldn't allow me to enter '0' as the mileage. It is a brand new car. Excellent price Gap123 response - Thank you for your comments. As all new vehicles have some, even nominal, mileage, our system defaults as not allowing '0' as a permitted figure. If you are unsure of the mileage (in the case where you may not have yet picked up the vehicle), then a nominal figure, or the word 'delivery' is fine. Thank you again for your comments, we will look into adding clearer guidance on this point on our system.
Combined Vehicle Replacement
Fairly easy to understand options and competitively priced. Gap Insurance (combined vehicle replacement) for my new car, which I paid in full or via a loan, no part exchange.
Combined Return to Invoice
Pleasant experience. Website is easy to navigate. Information appears simple and easy to understand.
Combined Return to Invoice
when I called for advice, very helpful and explained about the cover my insurance would give for the first year which saved me £50! thanks
Combined Return to Invoice
STRAIGHTFORWARD TERMS AND GOOD PRICE.
Finance And Contract Hire
Great experience, easy to navigate online also when I had a question they were very helpful on the phone.
Finance And Contract Hire
Combined Vehicle Replacement
Website clear and easy to use. Quote system is very user friendly. Overall a very good experience.
Finance And Contract Hire
Combined Vehicle Replacement
Simple & easy
Finance And Contract Hire
Quick, easy, good price, and excellent cover.
Finance And Contract Hire
GapInsurance123 Agreed Value
Easy to use & competitive prices. great for people who are just out the 180 days like me (by 8 days!!)
Combined Vehicle Replacement
very good
Combined Vehicle Replacement
Easy to use website, clear instructions and information
Finance And Contract Hire
Very straight forward
Combined Return to Invoice
Combined Vehicle Replacement
Found the site very easy to use, self explanatory, gave me the information and cover I required
Combined Return to Invoice
Very simple to understand and efficient purchasing process
Combined Return to Invoice
Very simple and straight forward
Combined Return to Invoice
good service a well deserved 5 stars
Combined Vehicle Replacement
Very quick and easy. So much cheaper then the same policy offered by the dealer.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Purchasing the policy was quick and easy and much cheaper than other places!
Combined Vehicle Replacement
I called and spoke to a lady who was outstanding, genuinely interested in what I wanted and took the time to find out what was important to me. Price was also over £350 less than the comparison my garage offered.
Finance And Contract Hire
Very easy good value
Finance And Contract Hire
Finance And Contract Hire
Superb telephone support and easy to follow terms
Combined Return to Invoice
Combined Vehicle Replacement
Seemed very simple - was recommended through VW R owners forum.
Finance And Contract Hire
Very easy service to use, best price around I have shopped around and this is by far the cheapest which covers everything I needed. I haven't ever had GAP insurance before but as buying a new car I think its definitely worth it! Hopefully I wont ever have to make a claim but its good to have the piece of mind there. Great price, easy to buy, Terms and conditions are readily available to read through before you buy to make sure it covers everything you need.
Finance And Contract Hire
Finance And Contract Hire
EASY PEASY !!
Combined Return to Invoice
I spoke to an advisor prior to purchasing GAP insurance online and the whole process was easy and efficient. Policy was approximately half the price of that offered by the garage I purchased my new car from.
Combined Return to Invoice
Straightforward
Finance And Contract Hire
very easy - thanks
Finance And Contract Hire
GapInsurance123 Agreed Value
Combined Return to Invoice
I am satisfied with the quote that's why I am going with you.
Combined Vehicle Replacement
I used both email and phone and both and both times service was quick, friendly and at no time did no feel pressured to buy. A complete change from my dealership who tried almost everything.
Finance And Contract Hire
Well done! Good value for money and excellent cover.
Combined Vehicle Replacement
acceptable
Combined Vehicle Replacement
Finance And Contract Hire
Very simple process
Combined Return to Invoice
Finance And Contract Hire
VERY GOOD THANK YOU
Combined Return to Invoice
The process to take out the insurance was clear and easy.
Combined Return to Invoice
easy peesey thanks
Combined Return to Invoice
nice and easy set up. hopefully will never need to use
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to use and understand.
Finance And Contract Hire
Combined Return to Invoice
Having worked in Automotive retail as a Honda business manager - I find this to be an easy and cost effective way to buy a GAP insurance product. I bought a policy for my sons new car at the end of 2014 and I have just returned to buy cover for my new car also. Thank you....
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
Your staff are excellant, very happy customer
Combined Return to Invoice
Very clear and easy to use site
Combined Vehicle Replacement
Simple and cheapest online
Combined Vehicle Replacement
Very easy to purchase - explained very well.
GapInsurance123 Agreed Value
Good
Combined Return to Invoice
thank you very easy and direct to the point, loads cheaper than the garage
Combined Vehicle Replacement
no fuss, good price, good cover
Combined Return to Invoice
Finance And Contract Hire
EXCELLENT - AN EASY 5 STARS
Combined Vehicle Replacement
Clear, concise website and easy to arrange.
Combined Return to Invoice
Very easy to do and a good price to have piece of mind.
Finance And Contract Hire
good
Combined Vehicle Replacement
Very easy to use
Combined Return to Invoice
Excellent! Good to be able to compare quotes and prices without having to enter lots of personal information. Policies are also simple to read and examples although a little cheesy really show the differences.
Combined Return to Invoice
I called and spoke to XXXXX. What a breath of fresh air and what a pleasant young man. So rare for a company to take the time to listen to what I want. As I am buying a new car XXXXX also recommended I check with my own insurance company first. It certainly takes a lot of pressure off as well as saving me just under £80.00. I will be recommending your services to anyone I know who is buying a car. 5 star service.
Combined Return to Invoice
HIGHLY RECOMMENDED
Finance And Contract Hire
Combined Return to Invoice
Very easy to use.
Finance And Contract Hire
5 star review based on how easy it was to get the insurance. Hopefully I'll never have to claim!<p> <br> Gap Insurance 123 - Dear Mr Hughes thank you for taking the time to leave your feedback. We can assure you that should you ever need to make a claim that it will be just as simple. We will also be here to walk you through each stage and make sure that your claim is paid in hyper speed.<p> If ever you would like to talk about your policy or what would happen should you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Honest cover with out the frills and gimmicks. Having a price which is also just about the cheapest I could find also helps lol-:)
Combined Return to Invoice
EXELENT HELP AND SERVICE
Combined Return to Invoice
Simple, straight forward and easy to use
Combined Vehicle Replacement
Very easy to build and compare quotes. Policy itself is also written in plain english which makes a pleasant change.
Combined Return to Invoice
Excellent. Hopefully I will not have to find out how effective the procedure for claiming operates.
Combined Return to Invoice
excellent value for money and good cover
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
SEEMED VERY STRAIGHT FORWARD AND EASY TO DO. VERY COMPETITIVE PRICE - LETS HOPE IF A CLAIM SHOULD BE NEEDED ITS AS GOOD :) <p> <br> Gap Insurance 123 - Dear Mrs Summerbell thank you for taking the time to leave your feedback. We can assure you that like you we consider what happens and how you are looked after when you make a claim is the ultimate test for any insurance policy.<p> That said we work closely to ensure that should the worse ever happen that it will be just as simple if not even more straightforward.<p> If ever you would like to talk to a member of the team or discuss your policy please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
TOP SERVICE FROM START TO FINISH
Finance And Contract Hire
Very impressed. I called the customer service team to ask about my private plate and the operator was exceptional.
Finance And Contract Hire
Well that was quick and easy! Thanks.
Combined Vehicle Replacement
Very simple, clear and easy to understand website. Very competitive price and secure PayPal payment - fantastic!
Combined Vehicle Replacement
Very Efficient
Combined Return to Invoice
Combined Return to Invoice
Very helpful on phonecall. On phonecall stated £7500 would be automatically upgraded to £10,000 - trust this will happen as no sign of this on the quote. Good price compared to garage quote! <p> <br> Gap Insurance 123 - Dear Mrs Lyndon thank you for taking the time to leave your feedback.<p> We can also confirm that yes your policy has now been upgraded to the £10,000 claim limit free of charge and that we have sent a hard copy to your home address via Royal Mail.<p> Once again thank you for your feedback.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Much less expensive than the dealer and liked the fact that even when I called there was absolutely no pressure to buy.
Combined Vehicle Replacement
Good
Combined Return to Invoice
Combined Return to Invoice
Clear & concise
Combined Vehicle Replacement
I was recommended to call you by my sister who has used you before.
Finance And Contract Hire
10/10
Combined Return to Invoice
Quick and easy to sign up and rates were very competitive. Don't know how good the claims process is and hope I never have to find out! :)
Combined Return to Invoice
great cheap insurance nice and esay
Combined Return to Invoice
good
Combined Vehicle Replacement
I had looked at many different suppliers but found terms difficult to understand with some having pages of conditions. This was not the case with your cover. It is very easy to understand exactly what the cover will do, also excellent customer service in terms of support via email.
Combined Return to Invoice
Wow, that was easy!
Finance And Contract Hire
Very straight forward to purchase. However, proof is in the pudding, should I need to claim. The cheapest GAP insurance I could find. <p> <br> Gap insurance 123 - Dear Mr Glover, like you we believe that the quality of any insurance is what happens when you make a claim, how you are looked after and how quickly settlement is made. <p> We work closely with our claims team to ensure that should the worse ever happen that your claim will be handled sensitively and payment made a hyper speed. <p> We can not stop your car from being stolen and we certainly can not stop you from being in an accident, we can however make sure that should you ever need to put our claims team to the test that everything runs like clock work and that the financial aspects are taken care of.<p> If ever you would like to talk about your policy or what would happen should you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Once again thank you for choosing 123 and thank you for your feedback.<p> Kind Regards<p> Customer Service Team.
Combined Vehicle Replacement
very easy to use website
Combined Return to Invoice
Something that seems so complicated made easy !
Combined Return to Invoice
Very simple. Thank you
Combined Vehicle Replacement
Very easy and straight forward to use. FAQ covered all my questions. Thank You. Paul Nield
Combined Return to Invoice
VERY GOOD
Combined Return to Invoice
Simple to use, easy to understand and great price.
Combined Return to Invoice
Finance And Contract Hire
Good, does what it says on the tin!
Finance And Contract Hire
Excellent
Combined Return to Invoice
Combined Return to Invoice
Excellent 10 out of 10
Combined Return to Invoice
very quick and easy. lets hope it isn't too good to be true in the unlikely event we will have to actually make a claim!<p> <br> Gap Insurance 123 - Dear Miss Young thank you for taking the time to leave your comments. We can assure you that we work really hard with our claims team to make sure that our claims process is as simple and straightforward as possible and have concentrated on ensuring that we can make full payment within 10 working days. <p> If ever you would like to talk about your policy or what would happen if you had to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Combined Vehicle Replacement
Very straightforward and easy to use.
Combined Return to Invoice
Great value & easy to use website
Combined Vehicle Replacement
Seems simple enough to arrange and price is fair - just hope i don't need it!!
Combined Return to Invoice
excellent good information in easy to understand examples good value lets hope nothing happens to cause me to claim but if there is, then hope the claim goes as easy as taking this policy out. Thank you 123
Combined Vehicle Replacement
Combined Vehicle Replacement
I have conducted a fair amount of research regarding which provider offered the best cover and yours seemed about the best in respect of terms and policy price.
Combined Vehicle Replacement
I found the experience very good and the site clarity very weldone
Combined Return to Invoice
Simple and just brilliant, what a saving.
Combined Return to Invoice
good
GapInsurance123 Agreed Value
So far so good, I would of preferred invoice cover but it is my own fault I did not think I would keep my car this long.
Combined Vehicle Replacement
Easy to complete and process the quote.
Combined Vehicle Replacement
I called to ask a question about what happens when I get my private plate and question claim limits. What a pleasure to talk to an expert who I can understand, and who actually wants to help find out what is best for me instead of the company they represent.
Combined Vehicle Replacement
I was very Impressed with the Service,no gobbledygook, Thank You
Combined Return to Invoice
Combined Return to Invoice
Good
Combined Return to Invoice
Cover is explained well and clear examples make differentiating between policies much easier.
Combined Vehicle Replacement
Great site very easy to use, simple straight forward and very competitive quote.
Combined Return to Invoice
The option to postpone the start date is handy and makes an already inexpensive policy even cheaper.
Combined Return to Invoice
Excellent, clear and quick and the cheapest.
Combined Vehicle Replacement
very quick and simple and quite cheap to . very good!!
Combined Return to Invoice
Easy to use online system. Only GAP insurance I could find that had fair policy on both early cancellation and transfer to another vehicle. I hope I never need to use this insurance but this is the same for all car insurance.
Combined Vehicle Replacement
Excellent sales support with clear guidance and attention to detail.
Combined Vehicle Replacement
Combined Vehicle Replacement
very easy to get a cost and good advice when phoned for advice on best policy, easy to fill out form and very good end price.
Combined Return to Invoice
Combined Vehicle Replacement
GREAT SERVICE WITH VERY HELPFUL AND EXPERIENCED STAFF ALWAYS ON THE PHONE. MANY THANKS GERRY
Combined Return to Invoice
Good as expected. I am neither blown away or disappointed. <p> <br> Gap Insurance 123 - Dear Mr Carter thank you for taking the time to leave your feedback. We are so sorry to see that you where anything less than 100% or 5 star happy with either our service, systems or policies. <p> With that in mind can you please contact a member of the team on 0800 195 4926 where we would be been than happy to assist.<p> Kind Regards<p> Customer Service Team.
Combined Return to Invoice
Combined Vehicle Replacement
It is always difficult when buying items over the internet to understand the worthiness and stability of the organisation that you are buying from, particularly since the payment for the service is instant but the time of cover is prolonged. In my case I have purchased a 4 year policy and I have done that after researching the legal entities involved in this agreement. Once you lift the veil of incorporation you can see that the policy is held with a reputable insurance company and whilst nothing is a certainty (except death and taxes) I have taken the policy up with a certain amount of confidence - but only time will tell if this is misplaced or not. However, using the internet was easy, simple and all the information needed to make an informed decision was available and certainly not hidden. If you can be bothered reading through reams of screens then everything is there. The price quoted was realistic and competitive and far better than dealing with car dealerships (who manipulate car prices and part exchange values that could have a serious effect on the funds you get if you need to claim on such a policy as this) and that is why overall this scores a 5*.<p> <br> Gap Insurance 123 - Dear Mr Segar thank you for taking the time to leave your feedback. <p> Kind Regards<p> Customer Service
Finance And Contract Hire
Downloaded documentation, easy to follow.
Combined Return to Invoice
Very good and straight forward
Combined Vehicle Replacement
Really happy with price & terms
Combined Vehicle Replacement
I was recommend to call you and so far so good. Super fast service, no effort no worries and 100% top class cover
Finance And Contract Hire
VERY QUICK AND EASY TO USE
Combined Return to Invoice
Easy to understand information, and easy to follow application process. Saved £100s on what main dealer quoted. Thank you!
Finance And Contract Hire
Super fast and easy to deal with Thanks Phill B
Combined Return to Invoice
good-strt forward
Combined Return to Invoice
Combined Vehicle Replacement
Exactly what I had expected, good service from a good company
Combined Return to Invoice
very friendly and polite customer support and yes 100% would definitely recommend
Finance And Contract Hire
Much better than the rip off price my lease company quoted.
Combined Return to Invoice
Combined Return to Invoice
Slick. I hope if I have to make a claim on the policy the process is just as slick.<p> <br> Gap Insurance 123 - Dear Mr Robinson thank you for taking the time to leave your comments. <p> We hope that you never need to make a claim and have many happy years of motoring. However should the worse ever happen we can assure you that making your claim will be just as simple and easy.<p> If ever you would like to talk about your policy or what would happen should you ever need to put or claims procedure to the test please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Very quick and easy process. Thank you.
Combined Return to Invoice
good and easy
Finance And Contract Hire
Good
Combined Return to Invoice
Excellent- five stars
Combined Vehicle Replacement
a very user friendly website and all the facts explained.
Combined Return to Invoice
Finance And Contract Hire
The company from whom I leased my new vehicle quoted me £245. Looking at the cover I can not see where the difference in value could have been justified . The whole process of getting gap cover has been really easy. The real proof ofcourse will be seen if I have to claim!<br> <p> Gap Insurance 123 - Dear Mr Bates thank you for taking the time to leave your comments. Just like you we believe that the proof of any policy is what happens when you make a claim. That said we work closely with our claims team to ensure that should you ever need to make a claim it is handled sensitively and payment made at hyper speed.<p> In the interests of being fair we also need to point out that because of differences in supplier rates and IPT the price you pay for your policy is not a reflection of the quality or how good or bad the claims systems are, instead just wan indication as to where you have purchased it from.<p> If ever you would like to discuss your policy or what would happen when and if ever you need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Combined Return to Invoice
superior cover, tiny premium
Finance And Contract Hire
Best price out there
Combined Return to Invoice
EASY
Combined Return to Invoice
Very easy to get a quote and to make the payment and significantly cheaper than anywhere I've seen.
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
EXCELLENT EASY TO USE WEB SITE
Combined Return to Invoice
very easy to navigate the site with the cheapest quote available
Combined Return to Invoice
Very good. I was wisely counselled by one of your telephone operatives - I think she was maybe Xxxxxx? The price seems fair, the website is informative and easy to use.
Combined Return to Invoice
Perfect excellent premium for a good cover! Thanks
Combined Vehicle Replacement
Excellent, I called to ask about what to do when I get my private plate back from Swansea and the customer service advisor was superb. 5 Stars
Combined Return to Invoice
Good price but more importantly cover is easy to understand. The independent ratings are also very re-assuring.
Combined Return to Invoice
Really simple
Combined Return to Invoice
Very good, quick and easy to complete the policy information.
Finance And Contract Hire
Really easy and very helpful examples.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Easy Transaction
Combined Return to Invoice
Simple :-)
Combined Vehicle Replacement
Good thanks. Simple website and found the answers to my questions without having to call up.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Website easy to navigate, type of insurance and ordering process easily understood, transaction went smoothly.
Finance And Contract Hire
It would be a good idea to split your reviews. I was looking for comments by people who had made claims. They are there and they are very complimentary but they are mingled in with general customer service and support so it makes it a bit difficult to find, having to scroll up and down pages. <p> <br> <p> Gap Insurance 123 - Dear Miss Davies thank you for taking the time to leave your feedback. We value customer comments and are genuinely pleased you took the time to let us know your thoughts. <p> We will pass these on to the relevant department for review.<p> In the meantime once again thank your for sharing your feedback.<p> Kind Regards<p> Customer Service Team.
Combined Return to Invoice
Combined Return to Invoice
Excellent. I did a fair amount of research online and wanted to make sure that the cover you provided was similar to the policy which my dealership was offering. Your policies had no less features and instead has many more but was still three hundred pounds less. Five stars.
Combined Return to Invoice
Very easy to use. But would like the option for posted document rather than email.<p> <br> Gap Insurance 123 - Dear Mrs Crockett we try where ever possible to keep costs down which we can pass on to you via savings in your policy. However we can always send out hard copies of your documents via if requested. <p> With this in mind we have sent out a copy via 1st class Royal Mail which should postal services be running to schedule should be with you in the next 72 hours. <p> In the meantime thank you for taking the time to leave your feedback.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
Very good, I called to speak to someone as I was unsure I was selecting the correct one, the chap was very helpful and even went away to confirm I was going for the correct policy but was advised based on my circumstances this was the best policy to choose. Cracking price too
Combined Return to Invoice
Superb price and service.
Finance And Contract Hire
Excellent in terms of price, cover and customer service. A well deserved 5 Stars.
Combined Vehicle Replacement
My last policy was with XXXX but your policy is much easier to understand and cheaper!
Combined Vehicle Replacement
A very straight forward and simple transaction. The policy is clearly and easily understandable.
Combined Vehicle Replacement
Very straight forward and an easy process. You have been discussed in some detail on the VWROC forum along with XXX and you have come out as the cheapest and most professional.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy and straight forward quotes and description. I would highly recommend this website to anyone.
Combined Vehicle Replacement
Combined Return to Invoice
When you compare this to the price offered at the motor dealer it is just very good value
Combined Vehicle Replacement
Excellent website. Very user friendly and easy to use.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
The salesperson at the dealer warned me that the Gap policy from an online provider was not worth the paper it is written on. However, as I pointed out the Which guide to him, I pointed out Gapinsurance123, and I asked him where his policy was............still awaiting the answer!! Happy with the quote from Gap 123, as it is £300 cheaper than the dealer too!
Finance And Contract Hire
Combined Vehicle Replacement
Best value quote and easiest to deal with.
Combined Return to Invoice
Not sure why but I could not understand the reason that my sales exec at the garage had quoted over four hundred pounds and your was just eight five. I called and spoke to XXXXX, who explained the reasons. Guess it really does pay to buy in bulk!
Combined Return to Invoice
Nice customer service and just about the cheapest quote I could find anywhere
Combined Vehicle Replacement
Easy to run up quote and simple to compare different levels of protection. Price was also very competitive. Nothing in my mind is ever 100% so therefore 4 stars.
Combined Vehicle Replacement
I have never had a vehicle written off however a close family member has just had their new car stolen and been left having to take out a bank loan to clear the finance. For the sake of £100 or so I would kick myself if it happened to me.
Combined Return to Invoice
Quick and easy
Combined Vehicle Replacement
Good value and straight forward terms
Combined Vehicle Replacement
Was recommended by family member who has their policies with you.
Combined Return to Invoice
Combined Return to Invoice
So far really straight forward, all done quickly online. The only issue I had was entering the mileage of my new motorbike which was zero miles as its brand new. It wouldn't let me enter 0 miles, I had to enter 1.<p> <br> Gap Insurance 123 - Dear Mr Smith thank you for taking the time to leave your feedback. Our system is designed to accept any number from 1 onwards. This is because every new car will have some miles on the clock so a 0 mileage would be impossible, and even driving the car from one end of the factory to the other would result in some miles being recorded.<p> That said the last thing that we would ever want is for any website visitor or policy holder to have any issues what so ever.<p> We have passed your comments on to the IT department for review.<p> Once again thank your for your feedback as we genuinely appreciate comments good and bad alike. <p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Very easy to quote, clear wording and PayPal made it easy too. Thanks
Finance And Contract Hire
Combined Vehicle Replacement
Excellent price and good cover.*****
Combined Vehicle Replacement
The site was very easy to use
Combined Return to Invoice
Easy and simple
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Easy to understand. Getting a quote was straighforward. VW Dealer quoted £499 for less cover. I'm hoping I never have to use the cover, but it does give peace of mind.
Finance And Contract Hire
Much better cover and cost than my lease company had led me to believe was available independently.
Combined Vehicle Replacement
Combined Return to Invoice
I had called a number of other companies before yours and your advisor was by far the best. The lady actually wanted to know about me and my car and what would be best for me, instead of simply quoting facts and figures. A country mile away from the service my garage and even some of your competitors offered.
Finance And Contract Hire
Combined Vehicle Replacement
Simple, easy and efficient :-)
Finance And Contract Hire
No issues in building quote and comparing policy differences. Also nice to see everything in plain English.
Finance And Contract Hire
FIVE STARS
Combined Return to Invoice
Great!
Combined Return to Invoice
An easy to use web site and a much better premium than that offered by Mercedes Benz! Thank-you, Mr M Patel.
Combined Return to Invoice
This is our second policy with your company and it was very easy to arrange. Very pleased with the service.
Combined Vehicle Replacement
Combined Return to Invoice
very efficient system and cost effective premium
Combined Return to Invoice
Combined Vehicle Replacement
Simple and straightforward
Combined Vehicle Replacement
Very easy and straightforward process.
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to use web site. Good to be able to try different levels of cover over different times, I hope I don't have to use the policy but if needed, I trust 123 will support me accordingly.
Combined Vehicle Replacement
Much better value for money than my dealership who wanted £425 for three years cover.
Combined Vehicle Replacement
Simple to use and nice not to have to give lots of personal information before getting access to quotations and policy terms.
GapInsurance123 Agreed Value
Finance And Contract Hire
excellent so far
Combined Return to Invoice
Hassle free purchase. Have to see what happens if we need to claim!!<p> <br> <br> <p> Gap Insurance 123 - Dear Mr Gibbon thank you for taking the time to leave your feedback.<p> We genuinely believe our policies to be amongst the best if not the best in the UK, and have worked closely with our claims team to ensure that should you ever need to make a claim it is handled sensitively and professionally and payment made a hyper speed. This is because like you we know that the acid test for any insurance is what happens when you make a claim.<p> We can not stop your vehicle from being stolen or you being in an accident we can however make sure that when and if it ever happens, that the financial aspects are taken care of. We are also here to help every step of the way.<p> If ever you would like to discuss how your policy would work or what would happen when you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Finance And Contract Hire
Easy transaction, much cheaper than BMW gap insurance!
Combined Return to Invoice
Combined Vehicle Replacement
Much easier than expected and certainly happy with the price saving.
Finance And Contract Hire
Excellent, policy terms I can understand and fair price. Systems all very straight forward.
Finance And Contract Hire
Very good, simple to understand terms and very reasonable price.
Combined Vehicle Replacement
Quick and easy website service, a lot cheaper than the main dealer options.
Combined Return to Invoice
Combined Vehicle Replacement
FIVE STARS
Combined Return to Invoice
Combined Return to Invoice
£85.00 vs £395.00 not a difficult choice!
Combined Return to Invoice
Easy to complete purchase and a competitive price.
Combined Return to Invoice
Very easy web site to use. Every step in the process is explained very well
Combined Return to Invoice
very good simple and straight forward
Combined Vehicle Replacement
OK
Combined Return to Invoice
Rang first & was very impressed with the info given. Very easy to complete online.
Combined Return to Invoice
EASY TO USE AND A GOOD PRICE FOR THE PRODUCT
Combined Return to Invoice
Excellent. A hassle free and straightforward to use service!
Combined Vehicle Replacement
Brilliant If I have my car written off ( please no!) then I hope the system is this smooth. <p> <br> Gap Insurance 123 - Dear Mr Rowledge we can assure you that where ever possible our claims procedure has been designed with you in mind. We know that we can not stop you being in an accident or having your car stolen, we can however make sure that the financial aspects are looked after. If anything ever does happen, please remember that we do not need reference numbers or policy codes, simply call a member of the team with your name and address and we can do the rest.<p> In the meantime we hope you have many happy and event free years of motoring.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Excellent and easy to go through the purchase process.
Combined Return to Invoice
Very quick and efficient.
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Straight forward site. Very favourable premium
Finance And Contract Hire
very pleasant telephone support and good price
Combined Return to Invoice
Good value for money and simple to find information
Combined Return to Invoice
Very easy to use web site, good experience.
Combined Return to Invoice
yep good stuff very easy
Combined Vehicle Replacement
Quick and easy and affordable
Combined Return to Invoice
Amazing value when compared to the £350 quote from the motor dealer!
Combined Return to Invoice
very fast, easy to use system. Will recommend. Many thanks
Combined Return to Invoice
Finance And Contract Hire
Excellent, very straight forward and cost effective service. Extremely helpful on the phones too.
Finance And Contract Hire
Finance And Contract Hire
Excellent value for money and friendly phone support.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
FIVE STARS FOR COVER & PRICE
Combined Vehicle Replacement
Very very good!
Combined Return to Invoice
GOOD SO FAR AND MUCH CHEAPER THAN THE OTT PRICED COVER OFFERED BY MY GARAGE.
Combined Vehicle Replacement
Finance And Contract Hire
Seemed to be a very simple process with easy to follow instructions.
Combined Return to Invoice
Very easy to understand and purchase, with clear explanation to each step. My second policy with you giving good saving over dealers price for the same cover, many thanks.
Finance And Contract Hire
Very quick and easy.
Combined Vehicle Replacement
Combined Vehicle Replacement
Gap Insurance 123 - Dear Mr Arbuckle we are so sorry to see that you are anything less than 100% or 5 star happy with your policy. As you have left not any feedback or given any indication as to why you where unhappy can you please contact a member of the team on 0800 195 4926 or email us [email protected]. <p> We value your feedback and comments as we completely understand that it is only by listening to our website visitors and policy holders that we will able to continually exceed levels of customer service.<p> As such we genuinely appreciate feedback good and bad alike and would like the opportunity to discuss your thoughts.<p> Kind Regards<p> Customer Service Team
Finance And Contract Hire
Easy, simple services
Finance And Contract Hire
Very good - extensive knowledge of gap insurance and the product that was right for me. Top notch experience - thank you!
Combined Vehicle Replacement
Unbelievably simple to build quotes and compare cover. Terms are also straight forward and easy to understand.
Combined Return to Invoice
Combined Return to Invoice
Easy to arrange and a very keen premium quoted, compared to others. Slick website too!
Combined Vehicle Replacement
Satisfied with previous insurance so have returned. Competitive price for a deferred policy.
Finance And Contract Hire
Good. Better than the other sites i've looked on.
Finance And Contract Hire
Combined Vehicle Replacement
Fantastic thank you
Combined Return to Invoice
Quick and east to understand. Good value.
Finance And Contract Hire
Great price, great website!
Combined Return to Invoice
Very quick and efficient
Finance And Contract Hire
Good very easy to use
Combined Return to Invoice
Nice to be able to see what you are getting for your money and what the policy will and will not cover without having to answer pages and pages of questions.
Combined Vehicle Replacement
Very easy site to use and great prices
Finance And Contract Hire
Excellent
Combined Return to Invoice
I have never bothered with gap insurance before but then I have never bought a brand new car or spent this much. For the sake of one hundred pounds it is a complete no-brainer.
Combined Vehicle Replacement
Simple:-)
Finance And Contract Hire
Peace of mind with your policy costs a lot less than Audi!
Combined Vehicle Replacement
All seemed very straightforward to buy, and good value for 3 year's peace of mind. Hopefully we'll never need it though! :o)<p> <br> Gap Insurance 123 - Dear Mr Woodhall we hope that you will never need it as well and instead have many happy years of motoring. However should you ever need us or the worse happen and you need to make a claim please remember that we are here to make sure that your claim is handled quickly and payment made at hyper-speed. <p> Kind Regards<p> Customer Service
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
A very easy process - thank you.
Combined Return to Invoice
Easy and good clear instructions . Can view terms and conditions before purchase. Documents received via e-mail instantly after payment.
Combined Vehicle Replacement
Nice quick and a competitive price.
Combined Vehicle Replacement
Combined Return to Invoice
Easy! and a good price!
Combined Vehicle Replacement
Very easy, I spoke to someone on the phone around 2 weeks ago and they gave great advice, answering all of my questions confidently. I now have my brand new car and have setup a deferred policy.
Combined Return to Invoice
I was recommended to use you by my father in law who has his policy with you.
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Far better than the other providers I looked at and miles ahead of my dealership 5 stars
Combined Return to Invoice
Professional & Friendly Service
Combined Vehicle Replacement
Very straightforward and liked the deferred facility
Combined Return to Invoice
Good
Combined Vehicle Replacement
Simple straight forward experience. Best price available, actually a fraction of what the car dealer quoted. certainly will return to this site/company.
Finance And Contract Hire
Five Stars
Combined Vehicle Replacement
excellent very easy to complete. A1+++++++
Combined Vehicle Replacement
Combined Return to Invoice
Clear and easy
Combined Return to Invoice
Very easy 5 stars
Finance And Contract Hire
Combined Return to Invoice
£85 for 3 years = Bargain!
Finance And Contract Hire
My experience was very good however there was much confusion regarding the limited option my newly purchased vehicle had just passed the 180 days and to my disappointment had caused limited selection on policies available. i would have thought that possibly up to 12 months from new would be more helpful. however as long as the policy assures my piece of mind in the unlikely hood of an accident i will be very satisfied. Ben.<p> <br> Gap Insurance 123 - Dear Ben thank you for taking the time to leave your comments. Unfortunately for you to be eligible for the higher levels of cover such as return to invoice and vehicle replacement you must buy your policy within 180 days of purchase. After this time our system will direct you to a form of cover that you are still eligible for. <p> We are so sorry but this we believe is the fairest way as the very last thing that we would ever want is for you to buy a policy and then only find out that you are not eligible when and if you came to make a claim. <p> If ever you would like to talk about your policy or how it would help protect you if you needed to make a claim pleased do not hesitate to contact a member of the team on 0800 195 4926. <p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Fast, simple, good explanation, excellent value.
Combined Vehicle Replacement
Combined Return to Invoice
Very easy 5*
Combined Return to Invoice
Excellent website. Very clear guidance on all the different options. Excellent FAQs section. Very competitive prices. Have already recommended to a colleague! Mr. Kaul
GapInsurance123 Agreed Value
Finance And Contract Hire
Quick, hassle free service!
Finance And Contract Hire
Good thank you
Combined Vehicle Replacement
Very straight forward and much cheaper than the garage quotations
Combined Return to Invoice
very good value. you should advertise more, people are paying over the odds at garages when buying new/used cars.
Combined Return to Invoice
Easy to deal with
GapInsurance123 Agreed Value
Time will tell. Hopefully will never have to rate the claims procedure! Bought to cover a year old car I have had from new. <p> Gap Insurance 123 - Dear Mrs Hutchinson thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim every precaution possible has been taken to ensure that our claims procedure is just as simple and straightforward.<p> If ever you would like to talk about your policy or what would happen should you ever make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Easy, well explained simple process
Combined Return to Invoice
I have to say my car dealer quoted me £400 for Gap, but they were honest and fair in telling me that I could find an equally good policy independently. I did not expect that the equivalent would only be £85 though! A pleasant surprise, and extremely good value in my view
Combined Vehicle Replacement
Very easy to navigate the site and the process of buying the GAP insurance. Not yet received the documents via e-mail so I can't comment on that side of the transaction..
Combined Vehicle Replacement
Easy to use website, informative and in plain English.
Combined Return to Invoice
very good
Combined Vehicle Replacement
Easy website to flow through, and clear explanations as to the different types of cover
Combined Return to Invoice
*****
Combined Return to Invoice
Excellent easy to follow web site
Combined Vehicle Replacement
A+
Combined Return to Invoice
Easy and cheaper. Nothing else to say.
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Excellent, website easy to navigate and clear examples.
Combined Vehicle Replacement
Combined Vehicle Replacement
So simple to compare, good terms and excellent price.5*'s
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Combined Vehicle Replacement
Good clear descriptions of policies available and conditions. Simple website, simple application process. Appears to be good value in relation to other quotes received.
Combined Return to Invoice
Simple, fast and very competitive. Just hope I never need to use this cover.<p> <br> Gap insurance 123 - Dear Mr Walker we sincerely hope that you have many happy years of motoring and never have to make a claim. However should you ever need to we can assure you that everything possible has been done to make sure that our claims procedure is as simple and easy as possible. <p> If ever you would like to talk about your policy or what would happen when you make a claim please call a member of the team on 0800 195 4926. <p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
So simple to activate. Superb!!!!!
Combined Return to Invoice
Good value for money and simple to use
Combined Return to Invoice
Clear and easy to set up
Combined Return to Invoice
Very easy to use, quick and simple. Explanations were available where required. would definitely use again.
Combined Return to Invoice
Much simpler than expected and being able to see policies and prices before committing to buy is a real plus.
Combined Return to Invoice
Combined Return to Invoice
So far so good. Can not fault price cover or service.
Combined Return to Invoice
A far better service and more realistically priced policy than the over inflated inferior policy offered by me dealer.
Combined Return to Invoice
Highly recommended service
Combined Vehicle Replacement
Very easy and straight forward
Combined Return to Invoice
Wonderful to have a question be able to call and speak to a real human being, who I could understand.
Combined Vehicle Replacement
So professional and saves a lot of worry. I have never had an accident and consider myself to be a reasonable driver. Instead it is the other idiots on the road, but for £105 in my mind it is a complete no brainer!
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent, very clear and easy to understand.
Combined Return to Invoice
Finance And Contract Hire
My last policy was with XXXXX who even after offering a price match could not get close to your price.
Combined Return to Invoice
The different policies where explained in simple terms which makes it much easier to compare.
Finance And Contract Hire
the lease I am getting is really cheap, the only concern was 'what happens if the vehicle gets stolen?' At less than half of the cost of one months rental I can cover that risk with your gap. Very pleased with what I can see.
Combined Return to Invoice
Finance And Contract Hire
such good value for peace of mind cover
Combined Vehicle Replacement
Combined Return to Invoice
Took less than five minutes to get a quote, and it seems to be a quite staggering £320 less than the motor dealer wants from me!
Combined Return to Invoice
£79 for 3 year cover, very good deal I think
Combined Vehicle Replacement
Good price, and a comprehensive level of cover from what I have been able to compare
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to get a quote, and a much better value premium than my car dealer
Finance And Contract Hire
Combined Vehicle Replacement
This is the 5th policy I have purchased or been involved with purchasing for family members. The website is really easy to use and straight forward.
Combined Return to Invoice
very easy and straightforward!
Combined Return to Invoice
Speedy and cheaper premium
Finance And Contract Hire
Very easy to get quote.
Combined Vehicle Replacement
Found your company on the Which website, as they suggest it is much better value from a company like you than from the car dealer
Combined Return to Invoice
£69? How come the dealer wants to charge £300?
Combined Vehicle Replacement
For less than £100 this seems very good value
Combined Return to Invoice
much lower price than the dealers, found your details on Which
Finance And Contract Hire
Good value, suggested by a friend at work
Combined Vehicle Replacement
Easy to complete forms and process
Combined Return to Invoice
Very good value, and easy system to use
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Very straight forward Thanks
Combined Vehicle Replacement
Easy to use website
Combined Return to Invoice
Very good, easy to use website and excellent value
Combined Vehicle Replacement
Quick and simple online application process
Combined Return to Invoice
VERY GOOD SERVICE
Combined Return to Invoice
Combined Vehicle Replacement
An easy site to use and the policy document quite easy to understand. The proof is in the pudding if things go wrong!!!! <p> <br> GAP123 response - We totally agree Mr Holden. Whilst we hope the next time we hear from you is when you are changing your vehicle, the very nature of owning a vehicle means that a 'total loss' can happen. Please follow the claims procedure in the policy documents, and our claims team will endevour to ensure the claims process is as painless as possible.<p> Kind Regards<p> Customer Service Team
Finance And Contract Hire
Much better price than the dealer
Finance And Contract Hire
easy site to use and easy to call and ask questions
Combined Return to Invoice
Dealer trying to charge £589, would not let me defer either, so paying twice for the same cover in the first year. A three year policy with you, deferred for a year, is just over £100! That is much better value by anyone's standards.
Finance And Contract Hire
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Simple process
Finance And Contract Hire
Quick, easy, no problems! :)
Combined Return to Invoice
Combined Return to Invoice
Very pleased with the price, and simple to get a quote
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
Very quick, very efficient
Combined Vehicle Replacement
Easy to use web-site.
Combined Return to Invoice
Fab would recommend
Combined Return to Invoice
Best price on internet and easy application process
Combined Return to Invoice
Very easy thankfully
Combined Return to Invoice
Easy website to use.
Combined Vehicle Replacement
Very easy and quick website!
Combined Return to Invoice
Excellent easy to use service a must considering it was 1/2 price of dealership Gap Insurance
Combined Vehicle Replacement
Spot on for service and price so yes I would highly recommend.
Finance And Contract Hire
Combined Return to Invoice
Very good experience. Having looked online I still could not understand the major difference between invoice and replacement cover with some providers inferring that it is only available for new cars. My car was used by the dealership but only has 120 miles on the clock. I called and spoke to a lady who was both knowledgeable and polite. She explained the differences in a very clear manor and what the complete opposite of a pushy call centre. Excellent! If you want no pressure good service look no further. A very well deserved 5 stars.
Finance And Contract Hire
Combined Return to Invoice
Excellent purchasing experience and good price...hopefully I'll never have to find out if the product does what it says!<p> <br> Gap Insurance 123 - Dear Mr Reading thank you for taking the time to leave you feedback. We have worked really hard make sure that our claims procedure is as silly as possible. But we can not stop bad things from happening to your vehicle. We can however making sure that should you ever need to make a claim that it will be handled quickly and sensitively and payment made a hyper speed.<p> If ever you would like to talk about your policy or how any claim would be handled please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Highly recommended 10* service
Finance And Contract Hire
Quoted a very reasonable price and good terms.
Combined Vehicle Replacement
Really friendly and professional service.
Combined Vehicle Replacement
Easy to use site, much cheaper than cover offered by garage.
Combined Return to Invoice
Excellent cover at an equally excellent price. Shall be recommending you to all.
Finance And Contract Hire
Yea seemed ok
Combined Vehicle Replacement
Easy to use and good cover. Don't really need more than that!
Combined Vehicle Replacement
I was told by a work mate not to buy gap from the dealer. I can see why now, £300 cheaper with you!
Finance And Contract Hire
Combined Return to Invoice
Information was clear Journey through the site easy
Combined Return to Invoice
Really easy to do
Combined Return to Invoice
Painless process just hope I never need it.
Combined Vehicle Replacement
Much lower price than the motor dealer, very pleased to save money!
Combined Return to Invoice
Combined Return to Invoice
Excellent value for money
Combined Return to Invoice
Website and process was excellent. Easy to use and understand. Hopefully never need to use it, but good to know it's there. Great price too - especially compared to what the supplying dealer was tring to rob me for!!
Combined Vehicle Replacement
Combined Vehicle Replacement
Cheapest quote I can find
Combined Return to Invoice
Combined Vehicle Replacement
Website is very simple to use and responsive. Good explanations and examples of policies. Good Prices. Although you could do with a 6 month or 1 year payment plan, i would have been happy to pay a very small charge to use such a facility - GAP123 response - We do offer such a facility if the policy is set up over the phone. This is over 12 instalments for qualifying policies. Please let us know if this is of interest, and we can switch the payment options for you.
Combined Return to Invoice
Excellent service & great value compared to overpriced dealer quotes
Combined Vehicle Replacement
easy to understand and follow. swift process. as simple as ABC
Combined Return to Invoice
Best website with most comprehensive information and cheapest price
Combined Return to Invoice
Combined Vehicle Replacement
so far so good
Combined Return to Invoice
Quick and simple to purchase my gap insurance hope I don't need to claim though
Combined Vehicle Replacement
Great, thanks
Combined Vehicle Replacement
Combined Vehicle Replacement
When the adviser told me that your VRI covered the higher of either the replacement cost or the invoice price, I did check with other companies if they did the same. If someone else does then I could not find them. It does make me think your VRI is the best of the market, and you are also much cheaper than both the dealer and others I looked at.
Combined Vehicle Replacement
I was struggling to decide between Invoice and Replacement Gap, as how would I know if the cost to replace was going to be more or less. I am glad to know that your replacement gap would revert to the invoice price if the replacement was cheaper. Could not find this feature with other providers, and makes my choice much easier.
Finance And Contract Hire
Could be the best £69 I may ever spend. Seems very good value if the worst was to happen.
Combined Return to Invoice
Very good value quote
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Combined Return to Invoice
Nice and easy this end hope never have to use to find out how easy the other end.<p> <br> Gap Insurance 123 - Dear Mrs Fletcher thank you for taking the time to leave your comments. We understand that what happens when you make a claim and how you are looked after is the single most important aspect of any policy. So our claims team work hard to ensure that from the moment that you have filled out your claims pack and supplied the relevant documentation they take care of the rest. No drama just simple and straightforward.<p> We hope that this sets your mind at rest, however if ever you would like to talk about your policy or what would happen when you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind regards<p> Customer Service Team.
Finance And Contract Hire
The leasing company tried to sell me Gap for £300 for what seems to be the same cover. Glad you could save me ££££'s!
Combined Vehicle Replacement
Thanks the adviser was very informative, reassuring and helpful.
Combined Return to Invoice
Much cheaper than the car salesman was trying to sell me
Finance And Contract Hire
Such a cost effective way to cover my lease agreement. Very pleased.
Combined Return to Invoice
GOOD
Combined Return to Invoice
I searched online for cover for a new bike and can say that after contacting a number of providers, I would have no hesitation in recommending your policies to friends and family or anyone who has just bought a new bike.
Finance And Contract Hire
First class cover and service
Finance And Contract Hire
Good quality policy and very competitive price
Combined Return to Invoice
I had been hunting around the net for some for some gap cover. I had thought doing the homework myself I might be able to save a little. I was pleasantly surprised to find the same cover my dealer had quoted me £425 for less than £100. No problems with system and price is a bargain! had been hunting around for some bargain new wheels and found Fulcrum Racing Zero 2015s here at the keenest price around. They were delivered within 3 days to the UK. No problems.
Combined Return to Invoice
Brilliant and easy to use and great price.
Combined Return to Invoice
Combined Vehicle Replacement
GOOD CHOICE OF COVER WITH CLEAR INFORMATION AND POLICIES IN FULL VIEW.
Finance And Contract Hire
Combined Return to Invoice
ok
Combined Return to Invoice
Very easy to use and a current customer
Combined Vehicle Replacement
Easy to use
Combined Vehicle Replacement
Very easy process and much cheaper than gap insurance offered by dealer
GapInsurance123 Agreed Value
I did not know I had to get Gap within 6 months of buying my new car. Agreed Value was suggested as an alternative, which I think may be better than not having Gap as all!
Finance And Contract Hire
around £200 cheaper than the contract hire company wants!
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
EASY
Combined Return to Invoice
Great value for a cover I hope I never need to use
Combined Return to Invoice
Easy procedure to get a quote, and also easy to understand
Combined Return to Invoice
Combined Vehicle Replacement
The dealer quoted me £400, then almost in the same breath gave me a number of reasons why I should not buy my Gap cover independently. As far as I can tell, the only major difference is the price!
Combined Vehicle Replacement
Very good lets hope I never have to use it - if I do I hope that experience will be as good!<p> <br> Gap Insurance 123 - Dear Mr Harrison thank you for taking the time to leave your comments. We can assure you that we have worked very hard with our claims team to ensure that should you ever need to make a claim it will be just as good if not better.<p> If ever you would like to talk about your policy or what would happen when you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Finance And Contract Hire
Great thanks
Finance And Contract Hire
Simple and easy as expected
Combined Return to Invoice
Such good value
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Found you on Which, very pleased with the price I was quoted.
Combined Return to Invoice
Combined Return to Invoice
This was a brilliantly easy purchase. I hope I never need to use the policy, but if the claims process is as easy as it was to navigate through the purchase then I would recommend you to my friends - GAP123 response, we hope, in the best possible way, that you do not have to put our claims process to the test. However, we hope the procedure laid out in our policy terms is easy to follow. Please note we do commit to settle you claim within 10 working days of the motor insurers settlement, if our claims procedure is followed.
Combined Vehicle Replacement
Best deal I can find
Combined Return to Invoice
The only thing that made me concerned was that the price was so much cheaper than the dealer. A quick call, and a reference to Which, convinced me that the dealer was just trying it on!
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Very good price and easy to get a quote
Combined Return to Invoice
I struggled to understand the difference between invoice and replacement gap initially, but your representative took the time to explain the differences clearly, and gave me a better idea to enable me to consider my options fully.
Combined Vehicle Replacement
Combined Vehicle Replacement
Have used you guys before for my last bike. Was impressed by the ease of the website and arranging cover and nothing has changed.
Combined Return to Invoice
Great product for the price. The lady on the end of the phone was very knowledgeable and friendly. Saved £200 which I would have paid at the dealers.
Combined Vehicle Replacement
Superb price and even better customer sales support. I well deserved 5 stars!
Combined Vehicle Replacement
I had been offered gap by my garage who managed to totally confuse me. By the time I contacted your call centre I had a complete mind block. The advisor was very patient and explained my options in a clear, friendly, non-judgemental and personable manor. Your policy means I save money and am getting a better cover, so not a difficult choice. P.s Thanks again I am not normally this mentally slow at picking up new ideas ha ha.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
EXCELLENT
Combined Return to Invoice
excellent to describe in one word
Finance And Contract Hire
Found this the most user friendly as abbreviated the different levels of cover.
Finance And Contract Hire
Much simpler to understand than other policies and price was very competitive.
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
I can not fault the professional I received from your customer service advisors. So well done Gap Insurance 123, I would recommend you to anyone.
Finance And Contract Hire
Combined Return to Invoice
Very good. I rang for some advice and the person I spoke to was very knowledgeable and helpful. Found site easy to navigate as well.
Combined Vehicle Replacement
Easy to use site, good pricing for the cover provided.
Finance And Contract Hire
Fast, easy, cheap, good cover... 5/5
Combined Vehicle Replacement
Decent prices and a great service.
Combined Vehicle Replacement
Refreshing to speak to an advisor who knows what they are talking about and is not just after a quick sale. No pressure, good cover and excellent price.
Combined Return to Invoice
Easy to follow webpages and information. Fast quoting process and competitive pricing. As with any insurance you dont really know how good it is until you have to claim, I hope in this case I never do, but it offers peace of mind!<p> <br> Gap Insurance 123 - Dear Mr Bradley thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim it will be dealt with sensitively and payment made at hyper speed. <p> We would also remind you that we are here to help and are always available to discuss your policy or answer any questions you may have.<p> Once again thank you for the feedback.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
good choice of cover and fair price.
Combined Return to Invoice
OK <p> <br> Gap Insurance 123 Dear Mr Quinn we are so sorry to see that you where any thing less than 5 star , 100% happy with our systems, quotes or policies. <p> At Gap Insurance 123 we genuinely understand that it is just as important to listen and action negative feedback as well as good. With this in mind can you please contact a member of the team on 0800 195 4926 as any comments would be greatly appreciated. <p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Finance And Contract Hire
Excellent quote and nice not to have to leave lots of information before you can see cover and prices.
Combined Vehicle Replacement
Very easy to use and very quick smooth process. For now I can not fault anything. 5/5
Combined Return to Invoice
For the price gap seems like a complete no brainer.
Combined Return to Invoice
Having just made a claim - Gap123 have seriously past expectations and have definitely looked after me and my partner. Absolute. Highly recommend these guys to everyone who buys a car! I wouldn't shop anywhere else. If there was an 11 out of 10 these guys would surpass that!!!!!
Combined Return to Invoice
Combined Vehicle Replacement
Very good, I phoned a couple of times to ask questions and the people I spoke to were very friendly, helpful and knowledgeable.
Combined Vehicle Replacement
easy to sort out simple instructions to follow. Lets hope I don't have to make a claim !!<p> <br> Gap Insurance 123 - Dear Mr Ritchie thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim it will be just as easy and straightforward. <p> If ever you would like to talk about your policy or what would happen when you make a claim please do not hesitate to contact a member of the team on 0800 195 4926. <p> Kind regards<p> Customer Service Team
Combined Return to Invoice
Combined Vehicle Replacement
Better value than from the manufacturer
Combined Return to Invoice
Such a simple system to navigate, and straightforward explanations of cover
Combined Return to Invoice
Easy to get a quote, and information to hand also
Combined Return to Invoice
The only thing I would have liked is I could have paid monthly. GAP123 response - We are able to offer payments via a premium funding agreement for policy prices over £100. Please contact our customer services on 08001954926 for further details
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
three years for £79, over £300 cheaper than the dealer cover!
Finance And Contract Hire
My leasing company do not do Gap, which I was surprised at. They gave me your web address to take a look. Very pleased they did!
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
quick and easy to use
Combined Return to Invoice
This was really easy to buy and when I had some questions to ask the Freephone helpline were able to answer all of my questions efficiently and in a very friendly manner.
Combined Vehicle Replacement
Great Service, Great Policy, Great Price
Finance And Contract Hire
The website is easy to navigate through with lots of help and information along the way.
Combined Return to Invoice
Good value for money as saving over £300 against the price of my garage policy is nothing to be ignored.
Combined Return to Invoice
Great price. Easy to use system . Fast efficient and affordable . Will recommend!
Finance And Contract Hire
Very pleased with the service so far so would recommend without reservation.
Finance And Contract Hire
Nice easy process did what was expected
Combined Return to Invoice
Easily accessible site and very user friendly. I would recommend that anyone who is thinking about buying gap cover from their garage to compare your price and cover before they buy.
Finance And Contract Hire
Being a true Yorkshire man I am careful about who I give my money too. After lots of research online, your policy was about the easiest to understand and also about the cheapest.
Finance And Contract Hire
Combined Return to Invoice
Very easy and quick service to apply for.
Combined Vehicle Replacement
Flawless.
Combined Vehicle Replacement
The Main page has error correction on, but does not tell you what is wrong. My Name is not Christopher J A Beeson but Christopher James Alexander Beeson, but your system does not give a reason for refusing the second one..... GAP123 response - Thank you for letting us know about that Mr Beeson, the policy has now been corrected.
Combined Vehicle Replacement
Very quick and easy to do online
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Simply easy steps to complete, and a competitive price.
Combined Vehicle Replacement
Easy to process and competitive pricing. Policy a little unclear. Not sure how it can be called vehicle replacement but then have a limit..its either replacement or not replacement? <p>Gap123 response - Thank you for your comments. The reason for a 'claim limit' is simply to provide an appropriate level of cover for you, in respect to the particular vehicle purchased. To illustrate if you buy a vehicle at £12000, then require a VRI policy over 3 years, buying a whether you opt for a £10000 or £25000 claim limit, and difference between your insurers settlement and the replacement cost is £8000, then you will get £8000 with either claim limit. The £10000 limit option is significantly cheaper though. We hope this assists your understanding. </p>
Combined Vehicle Replacement
Best price I could find for three year cover
Finance And Contract Hire
The only thing that let the leasing company down was the Gap insurance price. Much better value with you guys
Combined Vehicle Replacement
Simple to use, and with a free phone number a bonus.. so like I done, phoned for clarification before completing the purchase of my on-line Gap Insurance Policy. Much cheaper than buying through a car dealer, for the same level of cover.
Combined Return to Invoice
Combined Vehicle Replacement
Very easy site to navigate and competitive rates available
Combined Vehicle Replacement
excellent
Finance And Contract Hire
Excellent... Nice, Easy and very competetive!
Combined Return to Invoice
longer cover, and still a lower premium, than the dealer was offering
Finance And Contract Hire
Cheap way for me to cover my lease
Combined Vehicle Replacement
Seems very good value for cover
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Great value for money
Combined Return to Invoice
Very pleased with the ease to get a quote, and the premium price quoted
Combined Return to Invoice
over £200 cheaper than the car dealer
Combined Vehicle Replacement
Helpful phone call explained my query. The process is simple.
Finance And Contract Hire
I will be back!!
Combined Vehicle Replacement
very good value, and easy to use website
Combined Vehicle Replacement
Very clear - good example to help understand - well done!
Combined Return to Invoice
dealer £250, you are £79!!!! Not too difficult a decision is it?
Combined Return to Invoice
the option to delay the start date means I am not to pay for double cover in the first year. The premium is low enough, but this extra factor provides even better value in my mind
Combined Vehicle Replacement
It was quick and easy to purchase gap insurance. Very competitive price and easy to read terms and conditions.
Combined Return to Invoice
A work friend told me to try Gap 123, specially as the motor dealer wants to charge over £400 for what seems to be the same cover you have at £85!!
Combined Vehicle Replacement
So far so good
Combined Vehicle Replacement
Combined Return to Invoice
So much cheaper than the dealer. Glad I read some internet forums that all said do not buy Gap from the dealers
Combined Vehicle Replacement
The best policy conditions I have been able to find, and pretty much the lowest premium too.
Combined Return to Invoice
Finance And Contract Hire
Having listened to the car salesman speech about how I should only buy Gap insurance through them as the online providers often do not pay out, I was presently surprised to see you use exactly the same insurer that their policy did.
Finance And Contract Hire
Finance And Contract Hire
Less than £80 for 3 year cover, great value peace of mind
Combined Return to Invoice
Combined Return to Invoice
Straightforward easy to use site, with lots of information and a good price, less than half of the dealer option.
Combined Vehicle Replacement
Combined Return to Invoice
Good thank you
Finance And Contract Hire
Very easy website to use, competitive prices. would highly recommend
Finance And Contract Hire
Clearly set out terms and conditions.
Combined Vehicle Replacement
Combined Vehicle Replacement
EXCELLENT, CLEAR CONCISE AND EASY TO SEE CHOICES
Finance And Contract Hire
Combined Return to Invoice
simple system to use, good cover and competitive price
Finance And Contract Hire
Nice service and helpful call centre.
Finance And Contract Hire
Great Company. My only comment was that I saved a quote and it never came through.<p> <br> Gap Insurance 123 - Dear Mrs Allen we are so sorry to see that you had any issues what so ever. We have checked our system and the quotation was sent as normal. We can only presume that as we have a registered business email, your spam filter / fire wall may have re-directed our quote to a junk or trash folder. (thinking that we are trying to send your marketing instead of a quote).<p> Once again we are so sorry for any inconvenience or delay.<p> Kind regards<p> Customer Service Team
Combined Vehicle Replacement
great price would thoroughly recommend
Finance And Contract Hire
Far easier to understand than the over complicated policy offered by my lease company
Combined Return to Invoice
quick and easy and hope never to have to claim<p> <br> Gap Insurance 123 - Dear Mrs O'Connor thank you for taking the time to leave your comments. We too hope that you have many happy years of motoring and never need to make a claim. However should you ever need to we will be hear to help ensure that it is just as easy and that payment is made a hyper speed.<p> If ever you would like to talk about your policy or what would happen when you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Easy to use website. Very good prices.
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Very good and will recommend
Combined Return to Invoice
OUTSTANDING CUSTOMER SERVICE SUPPORT AND SIMPLE TO UNDERSTAND POLICIES. A WELL DERSERVED 5 STARS.
Combined Return to Invoice
Combined Vehicle Replacement
easy -clear policy wording
Combined Vehicle Replacement
Site very easy to use. Policies well explained and prices seem reasonable compared to others
Finance And Contract Hire
Combined Vehicle Replacement
good efficient and well priced cover
Finance And Contract Hire
It was all done online, so it was really easy.
Combined Return to Invoice
Fantastic customer service, superb cover and very reasonable price
Combined Vehicle Replacement
No issues regarding building my quote or comparing cover and sensible price.
Combined Vehicle Replacement
Efficient web site, very good examples which outline everything you need know. Five stars
Combined Vehicle Replacement
Combined Return to Invoice
Very happy with the service so far. It was straightforward to use with lots of choice.
Combined Vehicle Replacement
Great price for a great policy
Finance And Contract Hire
Would not hesitate to recommend to friends and family as a good cost efficient alternative to the over priced cover offered by most other suppliers.
Combined Return to Invoice
Combined Vehicle Replacement
Really happy I shopped around as your policy has much better terms than the invoice policy offered by my garage and is still over £300 less expensive.
Combined Vehicle Replacement
Superb call centre support - manned by friendly, professional staff.
Combined Vehicle Replacement
Easy
Combined Return to Invoice
Great! Thank you. :)
Combined Return to Invoice
Good website and value for money gap insurance
Combined Return to Invoice
Combined Return to Invoice
Thoroughly satisfied with the service thus far. As yet I can not comment on claims (and hope never to have to!). The quality and the service we received from your company was above and beyond what we had expected. Many thanks for all your help.
Finance And Contract Hire
Combined Return to Invoice
Good
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Very easy and who does not like to save money?
Finance And Contract Hire
OK
Combined Vehicle Replacement
I honestly had doubts as the difference in price in comparison to my garage quote was so big. I called and spoke to a lady who instantly set my mind at rest and was completely at easy answering what could of been difficult questions. If ever you start to offer car insurance please let me know. Thanks again Gary.<p> <br> Gap Insurance 123- Dear Mr Holmes thank you for taking the time to leave your comments. At Aequitas we live in the real world and understand that buying on line can be difficult for some members of the public. We are here to help and no matter what the question we will never be offended and instead will always be open and honest.<p> In answer to your question no sorry there are no plans to offer car insurance and instead we prefer to concentrate on the world of gap insurance. Once again thank you for your comments.<p> Kind regards<p> Customer Service Team
Combined Vehicle Replacement
Excellent - very easy and quick.
Finance And Contract Hire
V Good
Combined Return to Invoice
I called you first and then a number of other providers. I came back as I can honestly not only did you offer me the best price but also the customer service advisor was amazing.
Combined Return to Invoice
Combined Vehicle Replacement
GREAT SELECTION OF COVER AND FAIR PRICE
Combined Vehicle Replacement
I tried a number of suppliers on the net but your system was the most clear and informative. The documents where also very uncluttered and easy to read.
Combined Return to Invoice
I hope never to have to make a claim but for £85 it is a complete no brainer.
Combined Vehicle Replacement
Excellent quality policy and bargain price
Finance And Contract Hire
5/5
Combined Vehicle Replacement
good reviews and excellent price
Combined Vehicle Replacement
Finance And Contract Hire
Leasing company recommended Gap, but they could not get anywhere near the price your provide
Finance And Contract Hire
Good value cover
Finance And Contract Hire
Much better price than the leasing company
Finance And Contract Hire
Combined Return to Invoice
SUPERB SERVICE
Combined Vehicle Replacement
Highly recommended
Combined Vehicle Replacement
simple and easy , great
Combined Vehicle Replacement
Very simple to use and figure out which cover is best. Also over £350 cheaper than my dealer.
Combined Return to Invoice
Combined Vehicle Replacement
Very good and easy process
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy process
Combined Return to Invoice
Really easy to use website that provided a very competitively priced policy that I have purchased.
Combined Return to Invoice
1st class service price and policy
Combined Return to Invoice
Very Good
Combined Vehicle Replacement
Acceptable.<p> <br> Gap Insurance 123 - Dear Mrs Hughes thank you for taking the time to leave your feedback. At Aequitas we pride ourselves on market leading levels of customer care and can assure you that your opinion really does count. With this in mind we are so sorry to see that you where anything less than 100% / 5 star happy with either our systems, policies or prices.<p> As you have left no further comments can you please contact a member of the team on 0800 195 4926 as we would genuinely appreciate your feedback. <p> Kind regards<p> Customer Service Team
Combined Return to Invoice
Straightforward. T&C document is clear. Price is competitive.
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Good cover so money well spent.
Combined Vehicle Replacement
Very user friendly and just about the most competitive price I could find online.
Combined Vehicle Replacement
FIVE STARS FOR SERVICE AND PRICE
Combined Return to Invoice
Highly recommended and very good price
Combined Return to Invoice
Simple to use so a very well deserved 5 stars
Combined Return to Invoice
Excellent to compare quotes and saving over £350 vs my BMW garage is always nice.
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Easy simple process, have used before and will use again
Finance And Contract Hire
Combined Vehicle Replacement
So simple to get a quote and nice not to have to give lots of personal information before you decide or can see quotes. Policies are also easy to understand.
Finance And Contract Hire
quick and easy :)
Combined Return to Invoice
easy to deal with and no hassle terms
Combined Return to Invoice
Excellent services, outstanding value for money when compared to dealer quote and helpful call centre staff.
Finance And Contract Hire
I viewed this policy against others on the internet. After over spending on my car I wanted a good deal, but did not want to compromise cost for quality. I think your policy has both. Excellent terms and about the least expensive I could find.
Finance And Contract Hire
Very good customer service support and excellent price.
Combined Return to Invoice
I called a number of gap companies and yours was the only one to recommend I check with my own motor insurance company first regarding new car replacement within the 1st 12 months. So nice to know someone is looking after my best interest's and offering what actually I need instead of what is best for them.
Combined Vehicle Replacement
Finance And Contract Hire
Absolutely fine! I made one call to your freephone number for some clarification . The lady was most helpful
Combined Vehicle Replacement
Very easy to use and compare policies. Examples showing how insurance works are particularly good. Forms are easy to complete and straightforward. Policies are written in a straightforward way so I feel confident I have the cover I require. All in all a good experience.
Combined Vehicle Replacement
Great!
Combined Vehicle Replacement
As an initial impression I have found this very easy and simple to take out the correct product and I hope the service is there if I ever need to use it.<br> <p> Gap Insurance 123 - Dear Mrs Carpenter thank you for taking the time to leave your comments. We would like to take the opportunity to set your mind at rest that service levels at point of claim are equally if not even better and the whole procedure has been designed to ensure that it is as quick and simple as possible.<p> If ever you would like to discuss your policy please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Easy to purchase, excellent VFM exceeds Dealer quote and miles cheaper.
Combined Vehicle Replacement
Much better value for money and it appears better terms and conditions than the quote offered by my motor dealer. 10/10
Combined Return to Invoice
Very convenient thank you.
Combined Vehicle Replacement
I called and rather than be left on hold requested a call back. I was called back on time and given a good explanation of cover and extras. I am awarding five stars as you offered far superior level of customer service than expected and good value for money.
Combined Vehicle Replacement
After having a quote from my garage and finding such a huge price difference online I made a concerted effort to do exactly what the lady on the customer service line told me to do. I ignored the price and instead as she said concentrated on the terms. Your vehicle replacement cover has the best terms of all I could find and including the price saving it was not a difficult choice to make.
Combined Return to Invoice
Finance And Contract Hire
Fine!
Combined Return to Invoice
Brilliant and easy online forms. Very good price. Honda wanted £299 for the same cover. Thanks
Combined Return to Invoice
1st class, very easy to deal with.
Combined Vehicle Replacement
Combined Return to Invoice
Policy terms where very easy to understand and the price was about the most competitive I could find.
Combined Vehicle Replacement
Excellent price, policy and reputation
Combined Return to Invoice
Combined Return to Invoice
Straightforward proposal process. Hope we don't need to claim!<p> <br> Gap Insurance 123 - Dear Miss Carruthers please rest assured that every precaution possible has been taken to make sure that should the unthinkable ever happen, that making a claim will be just as simple and straight forward.<p> If ever you would like to talk about your policy please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
No issues regarding policy or price, just wish I had realised that you could find gap cover independently from the dealership a long time ago, as I am just a little annoyed at the amount of money I could of saved.
Combined Return to Invoice
Will recommend
Combined Return to Invoice
Easy to use and understand, and a lot cheaper than the dealership quoted.
Combined Vehicle Replacement
Acceptable
Combined Vehicle Replacement
Clear and concise. Thank you.
Combined Return to Invoice
Easy and quick process. reasonable price. well done.
Combined Return to Invoice
A good transaction thank you
Combined Return to Invoice
My garage had quoted me just short of £500 for a three year policy. Your policy is just as good but the price difference was so much I had to call to check it was for the full three years and not a yearly payment. I don't get a fancy booklet but saving over £385 it is certainly worth it. 5 Stars.
Combined Vehicle Replacement
very quick and much cheaper than BMW quote!
Combined Vehicle Replacement
Very good.Easy to use, competitive quote
Combined Return to Invoice
SIMPLE, STRAIGHT FOWARD AND EASY ALL THE WAY THROUGH.
Combined Return to Invoice
Finance And Contract Hire
I wanted a quote and the lines where jammed so I requested a call back. The guy called on time as promised. He explained everything and what would happen if ever I needed to make a claim. No hard sell, no slimy sales tricks. Instead friendly, professional and very good.
Combined Return to Invoice
Very easy and simple
Combined Return to Invoice
Fine, very good. I really rate this company and their internet presentation. Site easy to use and totally clear. Five stars.
Combined Vehicle Replacement
I was recommended to use you by a friend who has her policy with you. Also the £10 loyalty discount was a nice surprise.
Combined Return to Invoice
I Google'd gap insurance and your name kept appearing. Good reviews and excellent price.
Combined Vehicle Replacement
GAP cover can be a minefield with prices varying from the reasonable to the ridiculous. Your systems where well laid out and made it easy to find information and see what you are really getting for your money. The whole process couldn’t have been easier with help on how to build quotes and what each section meant. I would have no problem recommending to family and friends.
Combined Return to Invoice
Combined Return to Invoice
The garage I bought my car from wanted to charge me £300 for 3 years so glad I found this company
Combined Return to Invoice
It was good
Combined Return to Invoice
No complaints but nothing is without room from improvement.
Combined Return to Invoice
I was recommended by work colleague who has her last two policies with you.
Combined Vehicle Replacement
I research gap insurance after my garage had introduced the concept to me. Your policy was amongst the easiest to understand, had all the normal backing but was by far the most competitively priced.
GapInsurance123 Agreed Value
Quick, easy, affordable.
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
5 Stars
Combined Return to Invoice
Very good, supreme customer service knowledgeable and helpful
Combined Return to Invoice
no fuss, simple to use
Combined Vehicle Replacement
Quick and easy to use
Combined Vehicle Replacement
super great smashing 1st buyer of gap insurance
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Very easy to do and wording ok to read/ understand.
Combined Return to Invoice
A very well presented web site with simple explanations of the policies available.
Combined Return to Invoice
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Very Good
Combined Return to Invoice
great customer service, got straight through on the phone lines and a lady explained everything to me and what cover was best for me. would definitely recommend.
Finance And Contract Hire
Simple web site, easy process, great price!
Combined Vehicle Replacement
Good choice of cover and relatively simple to understand policies. The fact that you are also less than half the price of the over-inflated quote from my garage is also a big attraction.
Combined Return to Invoice
Easy quick web site to use
Combined Vehicle Replacement
Would highly recommend Gap Insurance 123 and I will be definitely be directing friends and family to you.
Combined Vehicle Replacement
Combined Return to Invoice
If only more insurance companies where this efficient and friendly renewing my car insurance would be a lot easier. Thanks Martin
Combined Return to Invoice
Good job, fast and easy
Combined Return to Invoice
So overall good easy service. Thanks
Combined Return to Invoice
After comparing cover and prices I will never ever simply buy gap direct from my garage and will in future always shop around. I am annoyed at myself for not doing this before and can not believe how much money I overpaid in the past.
Combined Vehicle Replacement
I was recommended to use you by family member who has their policy with you. For the same reason they did I will give 5 *s for a friendly, reliable & easy service.
Combined Return to Invoice
Very impressed with customer services , very friendly and not at all pushy !
Combined Return to Invoice
Great policy, great price and great support
Combined Vehicle Replacement
We had excellent service and help from the moment we called and spoke to XXXXX. She was incredibly knowledgeable and suggested that we contact our own insurance company before we finalised cover. We absolutely love our new car and thanks to XXXX we will be saving over £300 and getting a five year policy instead of three tears. Excellent!
Combined Return to Invoice
Finance And Contract Hire
No hassle, just simple to understand explanations and help at each stage.
Combined Return to Invoice
Combined Return to Invoice
Easy
Combined Return to Invoice
The motor dealer really laid it on thick about Gap Insurance. When I called you it was totally different. I was explained the pro's and con's clearly, very pleased with the service
Combined Vehicle Replacement
easy to follow and clear
Finance And Contract Hire
Combined Return to Invoice
For less than £100 for 4 years cover, it just makes sense
Finance And Contract Hire
Told to try Gap 123 by a work colleague as I have to cover my lease vehicle through work. Glad I did, and the advise I was given was top notch.
Combined Return to Invoice
Very easy to set up and a lot cheaper than from the car showroom.
Combined Vehicle Replacement
No problem, simple system.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
I will enjoy the conversation with my motor dealer when they ask me why I will not be taking their Gap insurance. They wanted £400!! The cheek!
Finance And Contract Hire
Much better price than the leasing company, and I cannot see any difference in the product. Great value.
Combined Return to Invoice
Excellent
Finance And Contract Hire
Simple to compare cover and about the best price I could find anywhere on the net.
Finance And Contract Hire
GapInsurance123 Agreed Value
highly recommended
Combined Return to Invoice
Combined Vehicle Replacement
excellent 10/10
Combined Return to Invoice
would definitely recommend
Combined Return to Invoice
So far we can not fault both for customer care and simplicity of use.
Combined Return to Invoice
Good
Combined Vehicle Replacement
Absolutely fantastic, easy to use and simple understand which makes it much easier to choose which cover is best.
Combined Vehicle Replacement
CONSISTENTLY GOOD. FROM CALLING TO ASK ABOUT CLAIM LIMIT TO EXPLAINING COVER, OR WHAT THE POLICY WILL AND WONT COVER. SIMPLE TO USE, EXCELENT CUSTOMER SERVICE AND GOOD VALUE
Combined Vehicle Replacement
good
Combined Vehicle Replacement
Very Happy. I had compared not only your cover but also other providers including my garage. Your cover was at least as comprehensive but still £250 less expensive than my garages quote and £15 less than many of the other on-line suppliers.:-)
Combined Return to Invoice
Very good indeed. Nice and quick, clear options, great price
Combined Vehicle Replacement
I requested a quote twice and have still not received it.<p> <br> Gap Insurance 123 - Dear Mr Clark we are so sorry to see that you where anything less than 100% happy. Our systems show that the quotations where sent as normal within seconds of your request.<p> Sometimes, however as we have a registered business email address you may find that your spam filter without your knowledge my re-direct quotations or documents to a junk or trash folder, thinking that we are sending marketing material instead of important documents. <p> If you can please check in your junk or trash folder or if you prefer please contact a member of the team who will be able to send out documents and quotations via Royal Mail.<p> Once again we apologise for any inconvenience.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
A1 service & price
Combined Return to Invoice
Combined Return to Invoice
5 Stars
Combined Vehicle Replacement
Much better price than the salesman in the dealership has given me
Combined Vehicle Replacement
Could not decide between Invoice and Replacement Gap, as it is impossible to know if the replacement cost would be higher than the initial price I am paying. However, the Gap123 Replacement gap will pay to the invoice if the replacement cost falls below that original price. That makes much more sense to me, and no one else would offer it. One other company even said I must be mistaken, Vehicle Replacement does not work that way, well I am glad it does with you!
Combined Return to Invoice
Very reasonable indeed
Combined Vehicle Replacement
Very easy to complete, won't know how good the product is unless I need it.
Combined Return to Invoice
Combined Return to Invoice
Simple system, good policy top class service!
Combined Vehicle Replacement
GOOD POLICY AND A PERSONAL TOUCH
Combined Vehicle Replacement
Great Customer Service
Combined Return to Invoice
A good choice of cover and very reasonable price
Combined Return to Invoice
I called and spoke at length with a representative about the price differences between my garage quote and yours. My garage had led me to believe that it was because cheaper policies would have lots of small print and would not cover me in the same way. In fact they where less than complimentary about buying gap cover elsewhere. Your call centre person was very informative, took everything in their stride and went above and beyond to explain the reasons. My only wish is that it would of been simpler if my garage could of been as open about buying gap from someone other than themselves, instead of using what could be described as scare tactics.
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
VERY GOOD AND HELPFUL ON PHONE
Combined Return to Invoice
My finance company had quoted £8 per month and told me to be careful buying elsewhere. Over 3 years that was £288. Your cover is better as theirs was just finance cover and it is less than £60 in total. Saving over £229 I am very happy I took the time to look around.
Combined Vehicle Replacement
Easy getting the information, I would recommend it to others in getting satisfaction in case of major accidents that you would have another car at the same price you paid for the original.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Combined Vehicle Replacement
Brilliant, thank you for such a swift transaction and clear policy documents !
Combined Return to Invoice
Super easy to use and clear information about cover 5-Stars
Combined Return to Invoice
Much simpler than expected, comparing different policies side by side really helps. Thanks Jenny
Combined Return to Invoice
Combined Vehicle Replacement
I was recommended 123 by a friend. XXXX was exceptionally knowledgeable when I telephoned and she provided me with all the information that I needed. It was nice to speak to someone with a very friendly disposition rather than someone at a call centre. The experience of purchasing gap insurance was so simple and I would have no hesitation in recommending your services to my friends and family.. Thank you one again XXXXX.
Finance And Contract Hire
Really easy to use. The explanations of different types of cover could have been a bit easier to understand for a numpty like me.<p> <br> Gap Insurance 123 - Dear Mrs Taylor-Farrell thank you for taking the time to leave your comments. We will pass them on to them relevant department for review.<p> In the meantime should you wish to discuss your policy or how it would work if ever your vehicle was written off please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind regards<p. Customer Service Team
Combined Return to Invoice
I browsed few websites that offer gap insurance, but 123 I think is about the best. Even from others who claim as the cheapest your price was just as good.
Finance And Contract Hire
Very easy and friendly to use, I checked a lot of website and yours was cheapest by far!!!
Combined Return to Invoice
Fast and easy to use and no long winded forms
Combined Vehicle Replacement
GOOD
Combined Return to Invoice
Excellent service, I requested a call back which they did bang on time. They where friendly and professional and I will be recommending you to anyone I know buying a car. Thank you
Combined Return to Invoice
Prices are great would highly recommend.
Combined Return to Invoice
10 out of 10 service.
Combined Vehicle Replacement
Simple process and great proce when compared to same cover through dealership.
Combined Return to Invoice
This is the first time I have purchased GAP insurance. Having obtained one other quote that was at a higher premium I chose this policy. The application process was quick and straight forward, the example policy and key facts documents were clear and concise. Let's hope I don't need to test the claims procedure.<p> <br> Gap Insurance 123- Dear Mr Davis-Foster thank you for taking the time to leave our comments. We can assure you that every precaution possible has been taken to ensure that should the worst ever happen that making a claim will be just as simple and straightforward. If ever you would like to speak to a member about your policy or any aspect of your cover please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Very clear site, easy to research all the options . Thank you
Finance And Contract Hire
Overall very good and will recommend
Combined Return to Invoice
Having decided to find gap online I was wary that it may not be the same cover. However, after talking to an advisor who was very professional I now understand the price differences and am a complete convert to buying online instead of garages.
Finance And Contract Hire
Excellent customer service from start to finish
Combined Return to Invoice
Very easy to obtain quote and finalise policy. Explanations are very clear and concise.
Combined Return to Invoice
good cover, very competitive price
Combined Vehicle Replacement
Combined Vehicle Replacement
ok
Finance And Contract Hire
All good thank you
Combined Return to Invoice
system ok, cover good and price was the lowest I could find = happy
Combined Return to Invoice
fast efficient and fair
Combined Return to Invoice
Combined Return to Invoice
For now I can not fault in terms of easy of use, cover and price and will be passing on your details to friends and family.
Combined Vehicle Replacement
Finance And Contract Hire
VERY EASY
Finance And Contract Hire
Best and cheapest quote I could find by a garden mile.
Combined Vehicle Replacement
Very clear and straightforward.
Combined Return to Invoice
****- no issues but I just think that nothing can never be so perfect it can not be improved. However system was easy to use, policies simple enough so very good but as with anything there is always room for improvement.
Combined Vehicle Replacement
Very clear and easy to use
Combined Vehicle Replacement
Very easy let's hope if I have to make a claim it is as simple.<p><br> Gap Insurance 123 - Dear Mr Perrott thank you for taking the time to leave your comments. We can assure you that we have worked really hard to make our claims procedure as simple and easy as possible and are always here to help each and every step of the way.<p> Once again thank you for feedback.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
The easiest way to buy GAP insurance on the planet.
Finance And Contract Hire
Very quick and easy
Combined Vehicle Replacement
Honest and straightforward
Finance And Contract Hire
Great service, reasonable price and an good selection of cover.
Combined Vehicle Replacement
Good Policy, Good Price
Finance And Contract Hire
First rate customer service and easy to understand terms. Price is also about the least expensive I could find on line.
Combined Return to Invoice
Combined Return to Invoice
Very pleased, user-friendly systems which makes it easy to compare quotes. Nice to see small print kept to a minimum and
Combined Return to Invoice
Combined Return to Invoice
so far so good...
Finance And Contract Hire
Very good, easy to use and excellent price quoted.
Combined Vehicle Replacement
Very good, your adviser was first class and very helpful. Website easy to use
Combined Return to Invoice
EASY AND CLEAR .
Combined Vehicle Replacement
Called to ask a question and it was a pleasant change to speak to someone who wasn't trying to con me into paying for something I don't need or paying over the odd's. Would recommend you to others.
Finance And Contract Hire
Fantastic system, great price, good cover
Combined Return to Invoice
very easy to use well worth doing
Combined Vehicle Replacement
Combined Vehicle Replacement
Your policy means that I get a better level of cover for 5 years not 3 and still save £285. Not really a difficult choice.
Combined Vehicle Replacement
Combined Return to Invoice
Guess this proves that for once you get a lot more than what you pay for. I called as I was a little worried about the price differential between your quote and my motor dealers. Customer service advisor bent over backward and explained the policies and price difference in depth. I will absolutely recommend to friendly and family.
Combined Return to Invoice
Website very easy to use & the premium was the cheapest that I found online I telephoned with a question & the phone was answered very promptly & the lady was very helpful.
Combined Return to Invoice
Spot on - and an easy 5 stars
Combined Return to Invoice
good
Finance And Contract Hire
Seriously impressed, easy of use, terms and price all 5 star!
Combined Return to Invoice
Very straightforward. Competitive price. Thank you.
Combined Return to Invoice
Simple enough to follow, and much cheaper than the OTT price quoted by my garage.
Finance And Contract Hire
Thanks for your help when I rang with a query.
Combined Vehicle Replacement
Easy to use, good cover and and £350 cheaper than the inferior cover offered by the Toyota dealer.
Combined Vehicle Replacement
SIMPLE QUICK AND EASY JOB DONE
Combined Vehicle Replacement
Good. so far so good!!!
Combined Return to Invoice
Recommended to me by a Manager of a bike dealership and was as straight forward as he explained. Very easy to understand what I was buying, and what cover I was receiving, as well as being a fraction of the main dealer price!! Very happy customer Andy
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
great overall experience, great price
Combined Return to Invoice
Very efficient systems good backing
Combined Return to Invoice
excellent
Combined Vehicle Replacement
Great so far. Happy with everything. Particularly like either or term in replacement cover which means for me it is a complete no-brainer.
Combined Vehicle Replacement
I spent a long time viewing and reviewing gap insurance as there are a number of suppliers in the market. Your systems where very simple to use. It really helped me understand the various levels of protection and how best to find the policy that best suited me and the way in which I have purchased by car.
Finance And Contract Hire
Thus far excellent system, good service, fair price and easy to understand policy.
Combined Vehicle Replacement
Pleased as punch! At least a couple of hundred quid cheaper than garage and much better cover.
Combined Return to Invoice
Combined Vehicle Replacement
Very easy process. I rang to check a few things that I needed to clarify. The gentleman I spoke to was very helpful. More importantly he listened. Really impressed with the service. Much cheaper than that offered by my main dealer. Don't just take out what the main dealer wants to bolt on to your car purchase. Shop around, you save allot on money.
Combined Return to Invoice
Great, quick, easy, painless
Combined Vehicle Replacement
Combined Return to Invoice
Customer service were very accommodating and understanding when I had a mental block! Very happy.
Combined Return to Invoice
Lowest price and good policy conditions
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent, thank you!
Combined Return to Invoice
really pleased :-)
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to follow on line instructions for a technophobe like me. Happy now to know that my car is adequately covered for all eventualities .
Combined Vehicle Replacement
good price and stress free system
Finance And Contract Hire
Accommodating and courteous call centre went the extra mile to make sure I understood exactly how the policies work.
Combined Vehicle Replacement
Wanted some clarifications about GAP insurance, so gave them a call. Very helpful staff and a great price.
Combined Return to Invoice
For once an insurance system that really was as simple to use as 123
Combined Vehicle Replacement
I liked the fact that you can chose which one is best instead of the quote from my garage where it instead it was more like have this one and oh it will cost £395
Combined Vehicle Replacement
Combined Vehicle Replacement
10/10 - 5 Stars!!!
Combined Vehicle Replacement
Very easy to order and just over half the cost of a similar policy from the dealer that only covered 4 years instead of the 5 years with GapInsurance 123. I saved a lot of money and got better cover.
Combined Vehicle Replacement
Quick and simple. Thank you for the information about the FCA. Having never heard of gapinsurance123 it was reassuring to be able to check your legitimacy with the FCA, which was also a very quick and simple phone call. The examples were key to helping me to understand my options and I feel confident that I have now have the right policy for my peace of mind. Kind regards, Fiona Clibbens.
Combined Return to Invoice
Very informative and simple to navigate
Combined Return to Invoice
Easy to use and helpful advice via your phone line.
Combined Return to Invoice
I had questions regarding the gap insurance. The sales advisor was polite, knowledgeable and helpful with assisting me to pick the most suitable cover for my car. The website was easy to use, the only improvement could be done is to have auto form filling against registration number. I used another website that provided me with the full description of the model. Thanks, H.<p> <br> Gap Insurance 123 - Dear Miss Pallos thank you for taking the time to leave your feedback. We have tried an automated registration lookup however DVLA's system upgrades meant that in most cases it was unable to find very new vehicles. <p> That said we will pass your comments on to the relevant team.<p> Once again thank you for the feedback as we genuinely appreciate your comments.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Easy and quick to build a quotation and very simple to see what each policy does.
Combined Return to Invoice
The quotation & payment process was very slick and the premium quoted was extremely competitive .. I'm now hoping I will never need to claim on this policy .. but if I do lets hope the settlement process is as slick and problem free.<p> <br> Gap Insurance 123 - Dear Mr McKinlay we have worked really hard to make sure that our entire claims process is as simple and straightforward as possible. That said we can assure you that should you ever need to make claim it will be just as trouble free.<p> Once again thank you for your comments<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Combined Return to Invoice
Acceptable
Combined Return to Invoice
Much easier than expected and a lot less expensive than the inflated quotation my garage gave me.
Combined Vehicle Replacement
Very simple to complete.
Combined Vehicle Replacement
Fast easy and all works fine
Combined Return to Invoice
All round great service, excellent price and good terms
Combined Return to Invoice
I had told my garage that I would be shopping around and they had given me a list of points to check for and make sure the policy covered. It now appears that your terms are in fact more comprehensive than theirs. The ability to transfer and postpone the start date is a real advantage.
Combined Vehicle Replacement
Good
Combined Return to Invoice
Top Notch
Combined Return to Invoice
Very quick and easy to use. Excellent examples that help decide the best product to purchase. Highly recommended.
Finance And Contract Hire
Quick and Easy!!! Good Price Thanks
Combined Vehicle Replacement
Very user friendly and well explained website
Combined Return to Invoice
Combined Return to Invoice
Ok <br> Gap Insurance 123 - Dear Miss Marsden we are so sorry to see that you where anything less than 100% and 5 star happy with our systems, service or policies. With this in mind can you please contact a member of the team on 0800 195 4926 as we would genuinely appreciate your feedback and welcome comments both good and bad alike.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
Easy to complete and competetive prices +++++
Combined Vehicle Replacement
SImple and easy to complete
Finance And Contract Hire
Very easy to use and navigate around with clear descriptions of the various types of insurance; which helps an otherwise clueless person like me to find the right insurance! Thank you!
Finance And Contract Hire
Combined Return to Invoice
I highly recommend their service.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
excellent or thorough insurance is always about the small print if one has to claim! I hope I don't have to of course!
Combined Return to Invoice
Combined Return to Invoice
Great website, great service and very competitive prices.
Combined Return to Invoice
Easy to use.. Benefits seem straightforward. Proof of course is if it works when you need it - hopefully never!<br> <p> Gap Insurance 123 - Dear Miss Hearn we hope that you have many happy years of motoring, but should you ever need to make a claim this is where we genuinely believe we stand head and shoulders above. <p>We can not stop your car from being stolen or you being in an accident but we can make sure that your claim is handled professionally and at hyper speed. <p> Just like you we know that the proof of the pudding is making a claim and we can promise that should the worse ever happen that you will not be disappointed. <p> If ever you would like to talk about your policy or how it works please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind regards<p> Customer Service
Combined Return to Invoice
efficient and no jargon
Combined Vehicle Replacement
Highly recommended
Combined Vehicle Replacement
It was simple and easy to use. Prices where vey good.
Combined Return to Invoice
Good terms and simple enough to understand. Being more than half the price my garage offered is also a plus point.
Combined Return to Invoice
5 star customer service pleasure to deal with
Combined Vehicle Replacement
I had sent over an email question about a private plate and it was responded to within 1 hour in a very professional and timely manner. Very Happy Customer
Combined Return to Invoice
Excellent a very easy process
Combined Return to Invoice
Advisor was brilliant - efficient, clear and extremely helpful. Well done.
Combined Return to Invoice
Great service, very simple to use and the best quote I could find. Will recommend.
Combined Vehicle Replacement
Combined Return to Invoice
Good website, very competitive price, had to dig a little in the policy wording to ensure that the policy covers my named drivers but it does. Thank you.
Combined Return to Invoice
Easy and quick to use.
Finance And Contract Hire
Looks good
Combined Vehicle Replacement
Very easy web site to use and find the right product for me
Finance And Contract Hire
Easy to compare quotes and understand how policies work.
Combined Vehicle Replacement
EASY AND EFFICIENT. HIGHLY RECOMMEND TO EVERYONE.
Combined Return to Invoice
Easy and straightforward. Hoping never to have to use it but if we do, then I hope the claim process is as simple and quick. <p> Gap Insurance 123 - Dear Mr Seth thank you for taking the time to contact us. We can assure you that we have taken every step possible to ensure that should you ever need to make a claim it will be just as simple and easy and have in fact just reduced the number of days it takes to receive payment from 14 to 10 working days.<p> Once again thank you for your feedback.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Really good. Site easy and quick to use.
Combined Vehicle Replacement
Excellent value for money and much easier to understand terms than the booklet my garage presented me with.
Combined Vehicle Replacement
Ok <br> Gap Insurance 123 - Dear Miss Holbrook we are so sorry to see that you where anything less than 5 star or 100% happy with our policies or service.<p> If you can please contact a member of the team we would genuinely appreciate your comments and feedback.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
very good, very quick and much much better price for the same cover compared to other companies
Combined Vehicle Replacement
Nice clear instructions,simple to do.
Combined Vehicle Replacement
5 Stars
Combined Return to Invoice
Good quality cover and excellent price.
Combined Return to Invoice
So simple to use and so much cheaper than garage and even lots of your competitors online
Combined Vehicle Replacement
Very easy and simple to set up. Helpline very helpful
Combined Return to Invoice
Very good most competitive quote
Combined Return to Invoice
Combined Vehicle Replacement
I had to make telephone call to confirm a few points on the policy offered and was extremely pleased with the informative and courteous manner with which my enquiry was dealt with a few queries
Combined Return to Invoice
Great prices and easy to get a quote
Combined Return to Invoice
Good value as much better explanations of features than the half hearted attempt made by my garage.
Combined Vehicle Replacement
Fantastic price and good terms
Combined Return to Invoice
Combined Return to Invoice
I would definitely recommend to anyone considering gap insurance to call you, great service and very good price.
Combined Vehicle Replacement
Finance And Contract Hire
An absolutely brilliant price and policies which ever I could understand.
Combined Return to Invoice
very easy to get quote and to work out cover needed,far cheeper than the motor trader offered
Finance And Contract Hire
4 Stars
Combined Vehicle Replacement
Finance And Contract Hire
It is all too easy to complain, and praise is very rarely given. So just wanted to say a big thank you to XXXX. I called to ask a question about one of your policies for my new car. XXXX went the extra mile and gave good sound advice about how I could make my existing car insurance policy work harder for me. So rare to speak to a company who wants to take the time to find out about me and my car instead of just reading a generic script and hoping I spend as much as possible. So well done XXXX, you are a credit to your company. 5 Stars
Combined Vehicle Replacement
Clear website, easy to navigate
Finance And Contract Hire
Professional service
Combined Return to Invoice
Easy straight forward process thank you
Finance And Contract Hire
impressed by policies and prices
Combined Vehicle Replacement
Using your system has saved a lot of time and money. Thank you
Combined Vehicle Replacement
Very simple process to follow with good examples to explain the differences between the policy types.
Combined Vehicle Replacement
Excellent - Quick, good price and easy to understand.
Combined Return to Invoice
Super easy to get a quote, disappointed that you can't type reg in and in automatically updates the make model of car.<p> <br> Gap Insurance 123 - Dear Mrs Munton thank you for taking the time to leave your comments. <p> We did try this type of system however as it relies on DVLA being 100% up to date. With the new way of taxing new cars it meant that there is now a time delay in the systems being able to find vehicles.<p> Our market research and focus groups said that this was disconcerting for policy holders as the systems where unable to find many new vehicles and preferred this way instead.<p> That said we will pass your comments to the relevant department for review.<p> Once again thank you for your feedback as we really do appreciate your comments.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Good value for money and very easy to use and understand
Combined Return to Invoice
Combined Return to Invoice
SO SIMPLE TO USE AND WHEN I DID RING THE TEAM WERE EXTREMLEY HELFULL
Combined Return to Invoice
very competive price, easy to use web site thanks
Combined Return to Invoice
I am definitely going to recommend this way of getting gap cover to friends and family! Much cheaper and thankfully still simple to make sure that you are getting the right type of cover.
Combined Return to Invoice
very easy to understand and buy
Combined Vehicle Replacement
Good value for money in comparison to not only dealership but most of your competitors as well.
Finance And Contract Hire
Really fast and covered straight away!!!
Combined Vehicle Replacement
Combined Return to Invoice
up to now good
Combined Return to Invoice
Great , straightforward to apply and complete the application, Examples easy to understand
Combined Vehicle Replacement
Clear advice and instructions. Easy, thanks.
Combined Return to Invoice
Fast and simple and easy
Combined Return to Invoice
It was very easy to get a quote and then take out the policy.
Finance And Contract Hire
Very impressed. Easy to understand and good price.
Combined Return to Invoice
Best prices I could find on the net. I would recommend this company to family and friends.
Combined Return to Invoice
What a great way to save money and still get cover !! From advice on the telephone to simple to follow steps. Spot on!
Combined Vehicle Replacement
excellent very good on the phone & easy online
Combined Return to Invoice
Easy to use - no complaints at all
Combined Return to Invoice
The price difference was so big in comparison to the quote from my motor dealer even though I felt a little silly calling, I had to ask if your price a yearly amount. The advisor could not of been nicer and talked me through the system and the different options.
Combined Return to Invoice
ACE! REALLY EASY
Combined Vehicle Replacement
This was a straight forward process. Would recommend to anyone looking for shortfall cover.
Combined Vehicle Replacement
Fast and easy and less than half the price of buying it at the garage where we purchased the car
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
I like the idea of getting the invoice price back if the replacement price has fallen. As I would not know which would be better in advance, it is a great option to have the better of the two covered. I could not find this feature with other providers.
Combined Return to Invoice
Combined Vehicle Replacement
Easy to understand examples and first class telephone support for queries about the level of cover. Happy, peace of mind, hope I never have to use it!
Finance And Contract Hire
Combined Return to Invoice
Over all a good process post code finder looked up but no real problems
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Great price
Combined Return to Invoice
Told about Gap 123 by a work mate, glad they did as I can save over £300 from the product the dealer is trying to sell me!
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Much better value than the Gap from the leasing company
Finance And Contract Hire
Combined Return to Invoice
Thanks
Finance And Contract Hire
Quick and easy to follow, very happy!
Combined Return to Invoice
Combined Return to Invoice
Excellent
Combined Return to Invoice
Terrific value
Combined Return to Invoice
Found the Which article and that lead me to you. As Which say you certainly should shop around for Gap as the difference between this and the dealer is huge
Combined Vehicle Replacement
As expected, simple and good value
Combined Return to Invoice
Very pleasant. Thanks.
Combined Return to Invoice
Straightforward and competitive
Combined Return to Invoice
Fast to use and compare policies, also well organised system with clear information.
Combined Return to Invoice
Simple and easy to get a quote and information is very clear.
Combined Vehicle Replacement
Very easy to use and deliciously unfussy.
Combined Vehicle Replacement
I really hope I don't have to use this policy, for obvious reasons, but the process of understanding the available cover and buying it has been very straightforward - an excellent website. In addition, the premium is a fraction of what the dealer wanted.
Combined Return to Invoice
great price and good sales support
Combined Return to Invoice
Payment easy, hope I won't need to claim
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to follow instructions. Quick to complete, Policy documents clear and easy to understand.
Combined Return to Invoice
Hi the experience was so easy thank you
Combined Vehicle Replacement
Very easy to set up and much cheaper than Gap insurance s0ld in dealerships
Finance And Contract Hire
Combined Return to Invoice
apparently reliable cover and good price.
Combined Return to Invoice
Combined Vehicle Replacement
Quick easy and simple to do withe midi ate cover great service lets just hope I never need to claim. Safe journeys to all.<p> <br> Gap Insurance 123 - Dear Mr Young, thank you for taking the time to leave your feedback. We can assure you that while we to hope that you have many happy years of motoring ahead, should you ever need to make a claim we will be here to help every step of the way.<p> Kind Regards<p> Customer Service Team.
Combined Return to Invoice
Efficient customer call centre,fair price
Combined Vehicle Replacement
I have used several gap insurance suppliers including my dealership which were, all pretty good. The reason I liked your policy was not only because the price was about the best I could find but also because the policy itself is written in plain English and from what I could see it has no hidden small print clauses.
Combined Return to Invoice
A very easy and seamless website transaction. Gap insurance 123 being listed on 'Which' was a big selling point. Suzanne Kelly
Finance And Contract Hire
Website was easy to follow, lots of information to make your choice on insurance. Great price too.
Combined Return to Invoice
Great value for this type of protection. Helps me sleep at night!
Combined Vehicle Replacement
Good so far - simple to choose correct policy, and good price. Not totally clear on the advantages of increasing the claim limit, (beyond the obvious - perhaps more info on this on the website would be helpful? ) Came to your site via Which, so am expecting good service. Thanks
Finance And Contract Hire
Cheap peace of mind for my lease vehicle
Combined Vehicle Replacement
The representative I spoke to was very knowledgeable and helpful. My only concern is that I am not clear of the claim limit I need to select for a 5 year policy and was told it was up to me to select this. Gap123 response - thank you for your feedback. We employ our freephone number to encourage customers to call with any queries. We do try to explain the claim limit options, but ultimately the decision is one for the policy holder to make.
Combined Return to Invoice
Good price and value
Combined Vehicle Replacement
Very pleased with the price for Gap cover.
Combined Return to Invoice
Told to call Gap123 by a friend who has a policy with you. Very glad I did, as you can save me a small fortune, and as I tend to swap cars often it is nice to know I can transfer the cover. The last policy I had through a dealer did not let me do this, and I ended up losing about 18 months worth of the premium
Combined Return to Invoice
Combined Return to Invoice
Very easy and quick.
Combined Vehicle Replacement
What good value when compared to the showroom Gap cover
Combined Vehicle Replacement
5 Star for the price alone!
Combined Vehicle Replacement
Combined Return to Invoice
The AA Gap product offered to me in the dealer is the same insurer. However Gap 123 is about 1/3rd of the price!
Combined Vehicle Replacement
Very good value
Finance And Contract Hire
Combined Return to Invoice
Excellent, good website, clear explanation of terms.
Combined Return to Invoice
Finance And Contract Hire
Gap Insurance does confuse me a little, not least with the number of products to choose from. My impression from the dealer was there was only one kind. Mind you, whichever one I choose will be a damn sight cheaper than the finance chap in the showroom was trying to push
Combined Vehicle Replacement
In a word EXCELLENT !
Combined Vehicle Replacement
Called a few months ago, and got some very clear advise for my up coming car. Very pleased, not least with the money I can save
Combined Vehicle Replacement
I was not sure which type of Gap cover may be best, but the explanations did make my choice much clearer
Combined Return to Invoice
Finance And Contract Hire
Easy and Great Service!
Combined Vehicle Replacement
Value for Money in comparison others, good to have such policy for peace of mind as plenty o fools out there on Road?
Combined Return to Invoice
VERY GOOD 5 STARS
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy and straightforward to apply for a policy. I had one query which was answered quickly and efficiently by phone.
Combined Return to Invoice
very easy to complete online form, hopefully will not have to use policy but if i do we will see how helpful they are or how unhelpful.
Combined Vehicle Replacement
good cover and fair price
Combined Return to Invoice
A quick and straightforward process.
Combined Vehicle Replacement
Very easy to use site with a simple step by step process to obtain what is a very competitive price.
Finance And Contract Hire
very good so far
Combined Vehicle Replacement
Combined Vehicle Replacement
I was not sure how to get a deferred quote, but a quick call cleared that up. Nice to see you do not charge any extra for delaying the start!
Combined Vehicle Replacement
EXCELLENT, SO EASY AND STRAIGHT FORWARD.
Finance And Contract Hire
Much better value than my leasing company
Combined Return to Invoice
Finance And Contract Hire
This will save me at least £200 from the motor dealer policy
Combined Return to Invoice
Simple website to use, and clear explanations that are easily understood
Combined Return to Invoice
So much better price than the finance company
Combined Vehicle Replacement
Cheapest quote by far, easy process to complete, thanks
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to use and clear
Combined Return to Invoice
Superb, easy to look at various policies all at the same time and so much cheaper than my dealer for cove which is at least as good.
Combined Vehicle Replacement
User friendly site which is very good
Combined Return to Invoice
CLEAR AND IMFORMATIVE
Combined Vehicle Replacement
Website very easy to follow and guides very good at explaining how the policy works
Combined Vehicle Replacement
5 Stars in connection to cover and price. I have not had to contact customer service in any way so feel I can not comment.
Combined Vehicle Replacement
Combined Return to Invoice
great
Combined Vehicle Replacement
ALL VERY GOOD AND CLEAR
Combined Vehicle Replacement
Nice and easy to evaluate different cover and good price.
Combined Return to Invoice
I was recommended to look online for cover by my garage who no longer offer gap. Your policies are easy to understand and written in plain English so it is relatively straightforward to know what you are actually getting for your money. The five star rating is also very reassuring. Thank you Barbara Roberts
Combined Return to Invoice
Price and terms where about the best I could find so absolutely nothing to complain about. I can only recommend anyone looking to buy gap for a bike to buy it here.
Combined Vehicle Replacement
*****
Combined Vehicle Replacement
Good terms and being able to postpone the start date makes a big difference to a penny pincher like me.
Combined Vehicle Replacement
Combined Return to Invoice
Call Centre staff very professional, helpful and courteous.
Combined Return to Invoice
Really pleased I bothered to shop around
Combined Vehicle Replacement
So far this has been nice and easy. Called and spoke to XXXX he went though options and explained everything in layman's terms.
Finance And Contract Hire
informative, helpful staff and great price
Combined Return to Invoice
Very easy and clear to understand
Combined Vehicle Replacement
Combined Vehicle Replacement
So simple to use and find the information that matters as well as good value for money.
Combined Return to Invoice
For the £495 my garage wanted me to pay onto of the cost of my car it was a tough choice, but at the £64 you have quoted gap cover is a complete no-brainier.
Combined Vehicle Replacement
Good value and easy to use.
Combined Vehicle Replacement
1st time considering getting gap insurance not sourced directly from my dealer, will recommend.
Combined Return to Invoice
One of the easiest and best websites for gap insurance in respect of speed, price and after care support from customer services
Combined Vehicle Replacement
Very good advice given regarding new for old. Unfortunately in todays world it is rare to speak to a company that wants to give the most suitable advice for me, instead of just offering the policy which makes them the most money. So it is a pleasant surprise when someone does. Easy 5 Stars and will most certainly recommend.
Combined Return to Invoice
Superb, easy to use and to understand with very reasonable prices
Combined Vehicle Replacement
I had looked around a lot for gap insurance both on-line and via my garage. After deciding that I wanted to cover myself the last thing I wanted was to find that I had the wrong one. Your terms are easy to understand so as novice to gap insurance it was easy to understand exactly what I was getting for my money. Also when I called to ask questions both times the support staff where polite and helpful.
Combined Vehicle Replacement
Acceptable
Combined Return to Invoice
Brilliant thanks
Combined Return to Invoice
Great website thanks for all the guidance
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
Fast and easy
Combined Return to Invoice
Nice and simple - proof is in the pudding - hope I never have to try it!!<p><br> Gap Insurance 123 - Dear Mrs Holliday we hope that you have many happy years of motoring however should you ever need to make a claim we can assure you that it will be just as simple and easy.<p> Kind Regards<p> Customer Service Team.
Combined Return to Invoice
This is the third time I have chosen your product in the last 6 months and I like the ease of the whole process on line.
Combined Return to Invoice
brilliant
Combined Vehicle Replacement
Your initial screen asks if the user has read Initial Disclosure Document but there was no obvious link to access this information so it was necessary to say YES in order to proceed without actually reading the document.<p> <br> Gap Insurance 123 - Dear Mr Clark we are so sorry that you had any issues what so ever. Our system should show a scroll over link which says CLICK HERE and changes colour when you move closer to it. When this link is pressed the PDF document opens on screen. We have asked our IT department to check for historical errors as it appears to be working as normally. <p> In the meantime again we apologise for any inconvenience this may have caused.<p> Kind Regards<p> Customer Service Team.
Combined Vehicle Replacement
Thank you my second policy with you.
Combined Return to Invoice
very easy to complete
Combined Return to Invoice
No fuss system and excellent price
Combined Return to Invoice
Clear information about how policy works and much easier to move around and compare than competitors
Combined Return to Invoice
The price was less than half the original quote from my dealership for basically same cover. No a very difficult choice?
Combined Return to Invoice
Highly recommended and good customer service support
Finance And Contract Hire
My lease company had quoted over four hundred pounds for a three year policy. They brought the price down when I said I was looking around but even then it was still over two hundred. I do not mind paying for insurance but if I can get the same for less why not? Same cover from you was £98.
Finance And Contract Hire
Combined Return to Invoice
SIMPLE TO USE & WELL RECOMMENDED
Combined Vehicle Replacement
Great customer service and competitive price
Combined Return to Invoice
Wish i had taken this out before i wrote off the last one, shame you do not offer for older cars as my wife's car is crucial for work but i know if she damaged it it would not be worth much - something to consider ? Recommended by my parents who have a policy who were referred by a garage. Need to make people aware of this service as lots of people do not know it exists. Really great for those who have struggled to pay for a newer car but financially a write-off is still difficult to fund another. Can't justify 5 stars as i have not seen service when you claim of course but application procedure is pain free and reasonable pricing.
Combined Vehicle Replacement
hard to say- you've not sent me the confirmation e-mail. <p> Gap Insurance 123 - Dear Mr George we are so sorry that you have not received your confirmation. We have sent you a manual email direct from customer services as well as the automated receipt. Can you please check your junk or trash folder just in case your fire wall has re-directed it.<p> We will also send out a hard paper copy of your policy via Royal Mail. In view of the time of year we would ask you to bear with us as Royal Mail First Class post may take a little longer than normal.<p> Once again we apologise for any inconvenience.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
*****
Combined Return to Invoice
excellent
Combined Return to Invoice
My partner works in a garage and recommended that your policy was about the best in respect of price and cover.
Combined Return to Invoice
Overall your policy worked out around two hundred pounds cheaper than my garage. I have absolutely no complaints and would heartily recommend.
Combined Return to Invoice
It is the first time looking for gap cover myself instead of just getting the garage policy. I'm very happy with the overall experience.
Combined Vehicle Replacement
Combined Vehicle Replacement
Straightforward application process. Website well set out and informative.
Combined Return to Invoice
All good thanks :-)
Combined Vehicle Replacement
Combined Return to Invoice
Straight forward and easy to quote, best online price, , 2nd car we have insured here
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Received good advice on the phone about the range of cover and how the various policies would work if ever my new car is written off. 5 Stars
Combined Vehicle Replacement
The website is incredibly useful in explaining the policy terms, prices are also very good.
Combined Return to Invoice
A smooth and stress free alternative to over-inflated garage policy.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
While waiting to collect my car I had been browsing a lot of different gap insurance websites like this one, comparing different policies and prices for weeks but could never find a better deal than yours.
Combined Vehicle Replacement
Thanks. Simple enough process online, clear instructions; reasonable price.
Combined Return to Invoice
it was okay
Combined Vehicle Replacement
Everything is so easy to do and great to compare policies side by side.
Combined Return to Invoice
Combined Return to Invoice
Really good experience. Refreshing to get good service from call centre staff.
Combined Vehicle Replacement
This is the second time my family have used you and we would recommend to anyone thinking of buying gap.
Combined Return to Invoice
Web services where easy and helpful, prices are good too.
Combined Return to Invoice
Straight forward to use.
Combined Return to Invoice
Excellent professional service
Combined Return to Invoice
Combined Vehicle Replacement
Very good so far!
Combined Return to Invoice
I called and spoke to XXXX. They certainly took a lot of stress out choosing cover and it was all very easy.
Combined Return to Invoice
Excellent speedy service and cheapest price I could see on google
Finance And Contract Hire
Would highly recommend
Finance And Contract Hire
reasonable price
Combined Return to Invoice
Would recommend. Friendly adviser on the phone and easy to complete online.
Finance And Contract Hire
Would definitely recommend A1 service
Finance And Contract Hire
I was very impressed with service when I emailed over a question and also quality of cover is more than fair.
Combined Vehicle Replacement
Combined Vehicle Replacement
Good, thank you
Combined Vehicle Replacement
Really good, prompt response to email question
Combined Return to Invoice
Good value for money and extra peace of mind
Finance And Contract Hire
Combined Vehicle Replacement
Excellent price. My car dealer wanted to charge me nearly 3 times the price for similar insurance. I phoned 123 and got unpressurised advice/information about the differing policy levels. I went back online and purchased the policy. It was cheapest price for full gap cover that I could find.
Combined Return to Invoice
just needed gap good service hope i wont need it.<p> <br> Gap Insurance 123 - Dear Mr Mohammed, thank you for taking the time to leave your feedback. We would like to take the opportunity to assure you that should you ever need to make a claim that the service will be just as good if not better.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Very happy your policy offered a substantial saving and has better terms.
Combined Vehicle Replacement
Less than half the rip off price my garage wanted and better cover. 5 Stars
Finance And Contract Hire
great price and good online reviews
Combined Return to Invoice
I called to ask about postponing the start date and spoke to a lady who was exceptional. She understood my situation and was helpful and approachable. Such a change to speak to a call centre operative who knows what they are talking about.
Combined Vehicle Replacement
Best terms and price *****
Combined Return to Invoice
Highly recommended 10/10
Combined Return to Invoice
Was recommended to use you my husbands family who all have policies with you.
Combined Return to Invoice
Combined Return to Invoice
Quick and easy. Thanks
Combined Vehicle Replacement
very simple to get a quote and easy to review various levels of cover
Combined Return to Invoice
Simple easy to use process.The price could not be beaten for cover.
Finance And Contract Hire
Website was easy to navigate around. Completing the questions to receive a quote was quick with no hassle. Having looked at a number of sites, Gap Insurance123 was the easiest to use and they were the cheapest. Thanks, I will definitely recommend you.
Combined Vehicle Replacement
Combined Vehicle Replacement
EXCELLENT SERVICE FROM HELPFUL CALL CENTRE
Combined Return to Invoice
I researched gap insurance after my dealer had offered me a policy for over £600. The Which review was very helpful and the 5 star backing also gives extra credence. After contacting a number of suppliers by various mediums, comparing policies and prices your policy still came out on top.
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Excellent - web site and steps v easy to follow . Delighted .
Combined Vehicle Replacement
Excellent experience - I called And spoke to xxxxx to answer a question during the booking and the call was answered with 15 secs and my question answered as quickly. I am very impressed.
Combined Vehicle Replacement
My last policy was with an gap company who I have used many times before. This time their quote was over £50 more and the cover is practically identical. While £50 is not a lot in the grand scheme of things it is still nice to save especially at this time of year.
Combined Vehicle Replacement
Combined Return to Invoice
One of the easiest system I have ever had the pleasure to use.
Combined Return to Invoice
Good choice of cover and fair quote
Combined Vehicle Replacement
SATISFACTORY
Combined Return to Invoice
Good price, helpful staff = 1 happy customer
Combined Return to Invoice
Quick, clear, efficient and inexpensive. Who would go without GAP insurance?<p> <br> Gap Insurance 123- Dear Mrs Edmondson thank you for taking the time to leave your comments. Naturally we agree however in most cases the general public do not protect themselves as they think that GAP Insurance can only be purchased from a dealership and the price can sometimes be off putting.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Good. Very straight forward.
Combined Vehicle Replacement
Using the web to build a quote was very easy and the policy terms are easy to find so it is simple to understand what you are getting for your money
Combined Vehicle Replacement
Due to circumstances I have never had to buy a car on finance before, but this time it felt even more important to have protection just in case. 5 star service.
Finance And Contract Hire
good price and excellent reputation
Combined Vehicle Replacement
user friendly and good quote
Finance And Contract Hire
I called a couple of companies and your lady was the only one who took the time to really understand my circumstances and it felt like I was getting genuine advice.
Combined Vehicle Replacement
Was recommended by my brother in law who has he policy with you.
Combined Vehicle Replacement
no long drawn out process's and about the most competitive price I could find.
Combined Vehicle Replacement
*****
Combined Return to Invoice
Comprehensive policy and superb price
Combined Vehicle Replacement
The fact that I could get 5 year cover is a big plus point as I plan to keep my car until at least the warranty runs out.
Finance And Contract Hire
Well explained and excellent price
Combined Return to Invoice
Much easier than expected
Finance And Contract Hire
Slick and quite informative. Competitive pricing too. Thanks and all the best
Combined Vehicle Replacement
so far so good!
Combined Return to Invoice
Good thank you
Combined Vehicle Replacement
straightforward!
Combined Return to Invoice
Called to ask about claim limits and customer service couldn’t of been more helpful.
Combined Return to Invoice
So far so simple and nice to be able to consider different levels of cover instead of just one.
Finance And Contract Hire
Highly recommended
Combined Return to Invoice
Simple quick and easy
Combined Return to Invoice
*****
Combined Vehicle Replacement
great process and service start to finish
Combined Vehicle Replacement
Very easy on the website and i received an email with advise and instruction while obtaining a quote and purchasing. I hope i don't need to , but proof of service will be, IF i need to claim! thanks, 5star unto now <p> <br> Gap Insurance 123 - Dear Mr Roberts thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim that we will do everything possible to ensure that our claims procedure is even better, as for us that is the ultimate test and when we genuinely believe we excel. <p> Kind Regards<p> Customer Service Team.
Finance And Contract Hire
WOULD JUST LIKE TO SAY THAT THIS GAP INSURANCE APPLICATION WAS REALLY QUICK AND SIMPLE JUST HOW I LIKE IT, SO AS LONG AS THEY SUPPLY THE COVER THEY CLAIM ( EXCELLENT ) . I WOULD RECOMMEND. THANK YOU WMJ.
Combined Return to Invoice
Very impressed with the all round service and I would recommend this website to all my friends & family. So not 5 stars but 10 stars
Combined Return to Invoice
Very clear and instructive purchasing guidance with easy to follow steps.
Finance And Contract Hire
Good quality service and value for money
Finance And Contract Hire
Seems good enough
Combined Vehicle Replacement
Fast and efficient
Combined Vehicle Replacement
No complaints, fair price, good cover
Finance And Contract Hire
simple
Combined Vehicle Replacement
Finance And Contract Hire
very good, easy and quick.
Combined Return to Invoice
Can not fault it, good cover, fair price.
Combined Return to Invoice
Finance And Contract Hire
Very easy to purchase. Quick and simple. Great price as well!!
Combined Vehicle Replacement
Fine, no problems.
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Hope we don't need it, very easily sorted out & good value. Thanks.
Combined Return to Invoice
Brilliant
Combined Return to Invoice
Much cheaper than main dealer and far better explanations of what is and is not covered.
Combined Vehicle Replacement
10/10 for service and 5*'s for price
Combined Return to Invoice
my dealer could not get within £200 of your price and when they looked at the cover it was all but identical
Combined Vehicle Replacement
My family have used you many times and always been pleased with service and price. Thanks again Norman
Finance And Contract Hire
Quick and easy to arrange with clear instructions on what GAP insurance was required.
Finance And Contract Hire
No problems completing the application . Rang the contact number on the website for advice again very helpful .
Combined Return to Invoice
Combined Return to Invoice
I found your site very easy to use, and very simply explaining what details were required and what the cover would and finally the quotation. I went to accept the quote and use Paypal to pay for it but at that point things went wrong and I was unable to complete the transaction via Paypal. I had to go back into your system and re-enter all my details and then select an alternative method of payment, this is despite having used Paypal to pay for things for over two years. <p> <br> Gap Insurance 123 - Dear Mr Davis thank you for taking the time to leave your comments. We are so sorry that you had any issue what so ever and have alerted our It department. As this was an issue with PayPal there may be many reasons beyond our control.<p> That said we apologise for any inconvenience on behalf of PayPal and are in the process of re-testing our systems.<p> Kind Regards<p> Customer Service Team.
Finance And Contract Hire
Finance And Contract Hire
I called after talking to my garage. They had said some really quiet damming things about online providers so I was more than a little nervous. The guy I spoke to was amazing. Took everything in his stride. Explained the reasons and even defended garage costs. Will 100% recommend to friends and family.
Combined Return to Invoice
All good. Thank you.
Finance And Contract Hire
So far so good. <p> <br> Gap Insurance 123 - Dear Mr Ellis thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim it will be just as simple and straight forward. <p> Kind regards<p> Customer Service Team
Finance And Contract Hire
£250 less expensive than my lease company and better cover. Bargain!
Combined Vehicle Replacement
The website is easy to use and it is really simple to get a quote. Just so happened to also be the cheapest I could find online.
Combined Vehicle Replacement
Great price, service was as expected first class, will come back again.
Combined Vehicle Replacement
Best price I could find on the web and terms for my car which is a pre-reg are better.
Finance And Contract Hire
Excellent. Nothing to complain about. 10/10
Finance And Contract Hire
Excellent, I just saved nearly £400 compared to BMW shortfall cover.
Combined Vehicle Replacement
excellent
Combined Vehicle Replacement
This is very easy to complete. This is the 2nd car in the house which we have used Gap Ins. 123. We hope never to use but give us peace of mind. For a very fair price and not as some other company's were quoting.
Finance And Contract Hire
Highly recommended
Combined Return to Invoice
quick and the price was good compared to others, thank you
Combined Return to Invoice
Same as last time and each and every time I have contacted you super efficient and excellent customer care.
Combined Vehicle Replacement
Simple to use and good quality cover
Combined Return to Invoice
Excellent customer service and superb price.
Combined Vehicle Replacement
Good price and simple to use. 5 star recommended
Finance And Contract Hire
Combined Return to Invoice
I called to ask about claim limit, spoke to a great lady bent over backwards to explain how the cover works and gave a great price.
Combined Return to Invoice
Detailed, clear information and easy to use system.
Combined Return to Invoice
excellent had a query and phoned up it was dealt with there and then. I bought this on the basis of 5 star rating as I wanted piece of mind.
Combined Vehicle Replacement
Quick, easy and straightforward. Saved over £300 when compared to Dealer Cost for the same product. Thank you
Finance And Contract Hire
Easy and straight forward process
Combined Return to Invoice
VERY EASY TO BUY AND USE THE WEB SITE
Combined Return to Invoice
Clear and easy to use
Combined Vehicle Replacement
Very easy to find what I needed and take out the policy.
Combined Vehicle Replacement
Very simple and straightforward, and a lot cheaper than the Peugeot dealer was wanting to charge for an inferior product (would not allow insurance to be deferred despite the fact that my existing insurance policy contains a 'new-for-old' proviso for twelve months!)
Combined Vehicle Replacement
Vehicle Replacement is much better for me as I got a big discount and a contribution from the finance company. Coincidentally their policy was also over £300 more expensive.
Finance And Contract Hire
Pay £395 from my dealership or £85 from you. Not really a tough decision to make?
Combined Return to Invoice
Finance And Contract Hire
Simple, clear and easy
Combined Return to Invoice
Looked online to find gap and your company seemed to have lots of good comments and feedback. I also know that you have a clear financial conduct record, and the 5 stars, as I checked. <br> Gap Insurance 123 - Dear Mr Church thank you for taking the time to leave your comments. We are pleased that you also took the time to check our credentials. At Gap Insurance 123 we would always request that any potential customer checks the validity of any company they do business with before they part with any money, no matter if that is financial services or not and we are really pleased that you took the time.<p> Bogus or non legitimate companies can damage not only policy holders but credible companies such as us as well. So the more people that check the better. Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Competitive price, easy to use.
Combined Return to Invoice
Good policy and easy to deal with call centre.
Combined Vehicle Replacement
Simple and your policies are much more comprehensive than the garage's cover.
Combined Return to Invoice
My dealership offered gap for my Hyundai which was originally priced at £495.00. When I said that I would be comparing elsewhere they promptly reduced it to £245.00. It always worries me when someone can drop a price so quick and besides your price of £85.00 is much more reasonable.
Combined Vehicle Replacement
excellent price and good recommendations
Combined Return to Invoice
Finance And Contract Hire
Easy, informative and very competitive on price.
Combined Vehicle Replacement
Excellent quick and efficient service
Combined Vehicle Replacement
Combined Return to Invoice
Nice, and easy, very good price, motor trader wanted £299 for same cover, thanks!!!
Finance And Contract Hire
Easy
Finance And Contract Hire
Combined Return to Invoice
No probs :)
Finance And Contract Hire
Well explained, clear information and good price.
Combined Vehicle Replacement
Good to be able compare different policies, price is also very competitive. 5 star rating and mention in which is also extra peace of mind.
Combined Vehicle Replacement
It was easy to understand different types of covers and easy to process
Combined Return to Invoice
no fuss system and good price
Finance And Contract Hire
Simple to use and great price
Combined Return to Invoice
Combined Vehicle Replacement
Simple and easy to use and after comparison of price, good value.
Combined Vehicle Replacement
Getting GAP insurance was quick and easy. The only tricky bit was working out claim limit but there was only £3 difference between £10000 and £15000 for the 5 year cover, so it wasn't that difficult.
Combined Return to Invoice
As you would expect from an insurance provider clear information. The only surprise was just how much less the price was than my garage the £495 policy my garage offered.
Combined Return to Invoice
Get site - Clear and quick.
Combined Vehicle Replacement
Phoned for policy advice and explaination was clear and helpful. Website easy to follow.
Combined Return to Invoice
Finance And Contract Hire
CALLED A SPOKE TO CUSTOMER SERVICE WHO ANSWERED MY QUESTIONS QUICKLY AND IN PLAIN ENGLISH. ALSO A NICE CHANGE TO SPEAK TO SOME WHO KNEW WHAT THEY WHERE TALKING ABOUT AND DID NOT TO HAVE TO PUT ME ON HOLD FOR 20 MINUTES WHILE THEY CHECK WITH A MANAGER.
Finance And Contract Hire
Even though I could build a quote very quickly the differences in cover was just not sinking in. Called and spoke to XXXXX. Great customer service, good price and 100% will recommend.
Combined Return to Invoice
Very good, eplained everything i needed to know! peace of mind now! thank you!
Combined Return to Invoice
Website easy to understand and different options explained well.
Combined Vehicle Replacement
I always have gap insurance but normally buy direct from my dealership. This is because I thought finding it online would be a lot harder and there are horror stories about online companies. I called and spoke to a lady who must have a lot of patience, she explained your different levels of cover. She also explained how to check and verify membership numbers and talked me through the various websites, even waiting when my computer crashed. Surprisingly good service, needless to say I will not be buying gap insurance from my garage in the future!
Combined Vehicle Replacement
Combined Return to Invoice
NO ISSUES WITH THE SYSTEM ITSELF. PRICE IS REASONABLE AND TERMS ARE JUST AS GOOD AS THE £495 GAP COVER MY GARAGE OFFERED.
Combined Vehicle Replacement
excellent secound time we have used GAP insurance 123
Combined Return to Invoice
Very simple and straight forward. Great value.
Combined Vehicle Replacement
Recommended by family friend.
Combined Vehicle Replacement
straight forward and easy to use
Combined Return to Invoice
Glad I bothered to shop around and did not simply buy my garages policy. It was not just about the money although saving over £250 is not to be sniffed at. For me it was more about making sure that if something ever did happen I was covered. I have been driving for over 15 years and never had an accident but with a car worth this much it was not worth taking the risk.
Combined Return to Invoice
good
Combined Return to Invoice
Combined Return to Invoice
Excellent, completely hassle free
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to use website
Combined Return to Invoice
Combined Vehicle Replacement
Simple enough even for me which bearing in mind my computer skills is an achievement.
Combined Vehicle Replacement
Very easy to use, no fuss, simple questions. Website good
GapInsurance123 Agreed Value
Very helpfully, made things clear to me.
Combined Vehicle Replacement
Superb. Very easily explained and very simple to get a quote. Many thanks.
Combined Vehicle Replacement
Very clear information easy to understand. Thank you
Combined Return to Invoice
Combined Vehicle Replacement
Easy to understand and pay- hopefully I never need to use the service, but hope it meets with expectations should I ever require it.<p> <br> Dear Mr Scott thank you for taking the time to leave your comments. We can assure you that our systems are robust and completely customer focused, also that we will do everything in our power to ensure that should you ever need to make a claim the level of service not only matches your expectations but exceeds them.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
GOOD VALUE
Combined Return to Invoice
fair price, good cover, will recommend
Combined Return to Invoice
I understood the policies but just wanted to check about claim limit and spoke to a sales advisor called XXXX. He was very helpful. Pleased I called as I thought the claim limit was the cost of the car so was about to spend more than I had to. Excellent service.
Combined Return to Invoice
very simple process and good value
Combined Vehicle Replacement
I am a naturally sceptical person so while I take in the claims of companies outstanding service I never really 100% believe it. A long story short after contacting a couple of different suppliers I contacted you. The difference in not only attitude but also knowledge about various packages was outstanding. Thank you for all your assistance Peter - a New Gap Insurance 123 convert.
Combined Return to Invoice
Good so far
Combined Vehicle Replacement
Much less expensive than Mercedes quoted and far better customer service than that provided by my local garage.
Combined Vehicle Replacement
Brilliant web site that is easy to use and decide which is the best product.
GapInsurance123 Agreed Value
Combined Return to Invoice
I was recommended to use you by family friend who has his policy with you.
Combined Return to Invoice
Logical systems to follow with step by step guidance. Showing all policies on one page helped me to compare cover. A+
Combined Vehicle Replacement
I liked that fact that I could defer my policy. Even though I spoke to a number of gap providers you where the only ones to recommend I speak to my insurance company first.
Combined Return to Invoice
Excellent
Finance And Contract Hire
simple and fuss free
Combined Return to Invoice
I think like most things gap is easy when you know when you are talking about. But by the time I called , after speaking to my dealer and then trying to compare different suppliers I was completely flummoxed. I spoke to a charming gentlemen who was very helpful taking the time to make sure I understand the different policies and what they would do for me if ever I had to make a claim. Excellent service.
Combined Vehicle Replacement
The on line system was fine but I prefer to speak to someone. Good to see call centre based in UK. Also makes a change being able to speak to an advisor who did not have to keep checking with a manager.
Combined Return to Invoice
Cheap insurance quotes. Competitive prices. Easy to purchase, No hassle
Finance And Contract Hire
Very easy to use and find information
Finance And Contract Hire
GOOD PRICE LOTS & OF POSITIVE FEEDBACK
Combined Return to Invoice
Easy to do. Competitive price.
Finance And Contract Hire
Combined Return to Invoice
5 STARS
Combined Vehicle Replacement
relatively painless. A straightforward uncluttered website
Combined Vehicle Replacement
Combined Vehicle Replacement
I can't leave anything but a 5 star review. The process is easy to follow and the premium is a quarter of what I was offered through the dealership. Time will tell if the claims process matches up to the service so far. Hopefully I don't have to find out.<p> <br> Gap Insurance 123 - Dear Mr Cowley thank you for taking the time to leave your comments. We can assure you that we agree for us what happens when you make a claim is the single most important aspect of your policy and where we genuinely believe we excel. We sincerely hope that you never need to make a claim however can promise that should the worse ever happen that we will be here to help and assist each step of the way.<p> Kind regards<p> Customer Service
Combined Vehicle Replacement
Excellent
Finance And Contract Hire
Much better than the policy my lease company had offered. The difference in price was a bonus as well.
Finance And Contract Hire
Combined Vehicle Replacement
100 % will recommend in terms of price and terms.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
good, i hope i never need to use this policy. <br> Gap Insurance 123 - Dear Mr Ratford being brutally honest we hope that you never need to make a claim as well, as if you do your vehicle will of either been stolen or worse you will have been involved in an accident.<p> That said we can assure you that should the worst ever happen we will be here to help and assist every stage of the way.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Highly Recommended A+
Combined Vehicle Replacement
I was not too sure about the 'claim limit' but a quick call and it was all explained quickly and clearly. Nice to see you have a free phone number in this case too
Combined Return to Invoice
Great Value price wise, and cover seems great too
Combined Vehicle Replacement
easy purchase process
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
£64 for Return to Invoice Gap, £350 from the dealer?? Not much of a decision to make there!
Combined Vehicle Replacement
I found the website clear and very detailed in the levels of coverage offered.It was an easy process of obtaining cover for a great price compared to my dealer which I have cancelled this coverage within the 14 day cooling off period. I would recomended a quote from Gapinsurance 123 for your new car shaortfall insurance.
Finance And Contract Hire
GapInsurance123 Agreed Value
Combined Return to Invoice
Excellent
Combined Return to Invoice
Easy to arrange. Information easy to understand. Good value for money. Thank you.
Finance And Contract Hire
Ok. seemed to go alright....lets see if I get all the stuff and the insurance is good.
Combined Vehicle Replacement
Seems the best deal for me
Finance And Contract Hire
Peace of mind for a leased car
Combined Return to Invoice
great thanks
Combined Return to Invoice
Great price to cover my daughters car
Combined Return to Invoice
Good price
Combined Return to Invoice
Combined Vehicle Replacement
I am happy with the price you have given to me, especially compared with the premium at the car dealer.
Combined Vehicle Replacement
Combined Return to Invoice
Cannot believe the price the motor dealer is trying to charge me when I can get just the same from you for £85!!
Finance And Contract Hire
Easy to navigate
Combined Return to Invoice
Combined Return to Invoice
best deal I have found so far
Combined Vehicle Replacement
Seems better value than Invoice Gap
Combined Return to Invoice
Simple enough to navigate
Finance And Contract Hire
Less legal jargon would be useful
Combined Vehicle Replacement
Easy
Combined Vehicle Replacement
Could not fault the quote process, just hope the claims process is just as easy, if needed.
Combined Return to Invoice
GapInsurance123 Agreed Value
An extra 5% cover from the other Agree Gap companies I looked at
Combined Vehicle Replacement
Finance And Contract Hire
good value for a lease vehicle
Combined Return to Invoice
Very pleased I got a quote to compare with the motor dealer. First website I found was Gapinsurance123, and you can save me over £300!
Combined Return to Invoice
Combined Vehicle Replacement
Very good value cover
Combined Vehicle Replacement
GapInsurance123 Agreed Value
EXCELLENT SERVICE
Combined Return to Invoice
I searched on line to compare different providers and your policy was at least as good just a lot less expensive.
Combined Vehicle Replacement
I have never been involved in an accident or had a car stolen and for the £695 my dealership quoted is was debatable if it was worth taking the risk. However at the £79.00 your policy cost it is a complete no-brainer. That said I hope I still never have to make a claim!
Combined Return to Invoice
Combined Vehicle Replacement
very simple to understand and easy to compare quotes side by side
Combined Return to Invoice
I contacted a couple of suppliers and you where not only the least expensive but also the most thorough asking lots of questions about me and my car and going into depth about the various policy options and how the different cover levels would affect me if I had to make a claim.
Combined Return to Invoice
Quick and easy!
Combined Return to Invoice
More than £200 less expensive than the policy my dealer was pushing and their cover was just finance protection. A++++
Combined Return to Invoice
Superb
Combined Vehicle Replacement
I had originally called on Saturday and spoke to a lady who was very helpful. She emailed me a quote and when I went to collect my car I spoke to my sales rep who because of the price did not believe that it was invoice cover. It was only when I showed them the printout that they finally conceded, in fact they went as far as to say you may get a call from them as they could not get any where near the cost even with special discounts. <p> <br> Gap Insurance 123 - Dear Mrs West thank you for taking the time to leave your feedback. In the interests of being fair we need to point out that the price difference is beyond your dealerships control and instead is mostly caused by differences in insurance premium tax and supplier rates.<p> We understand that price is important however for us the acid test is what happens when you make a claim and this is where we genuinely believe that our policies are head and shoulders above.<p> Once again thank you for your comments.<p> Kind Regards<p> Customer Service.
Combined Vehicle Replacement
Combined Return to Invoice
Simple enough to use and much more realistic price than the ridiculous price my local garage offered.
Combined Return to Invoice
Good
Combined Return to Invoice
Combined Return to Invoice
Excellent
GapInsurance123 Agreed Value
VERY GOOD PRICE AND EXCELLENT, PROFESSIONAL SERVICE WHEN I CALLED TO ASK QUESTION.
Finance And Contract Hire
Quick, Easy and affordable
Finance And Contract Hire
Great quote. Easy to purchase and PayPal option is fantastic
Combined Return to Invoice
Five Stars
Combined Return to Invoice
Easy website, instant quote is great. Have used before so first port of call for another policy.
Combined Return to Invoice
Combined Vehicle Replacement
Called to ask a question and spoke to a sales rep who was for a changed based in this country and who was actually very helpful. Both a first for me with regards to my normal experience of call centres.
Combined Return to Invoice
No issues in using system as it is very straightforward. Good examples of how the policies work also help.
Combined Vehicle Replacement
So simple and the gentleman I spoke to was very helpful.
Combined Return to Invoice
I first called nearly two months ago when I ordered my car and spoke to a very helpful lady who asked me to check with my insurance company about their stance on new for old within my first year of ownership. It is a pleasant change to be offered real advice instead of simply the buy it now culture most companies have today.
Finance And Contract Hire
your systems were absolutely appalling, you're lucky I persevered you should make your systems better here one for you, it made me put two zeroes in for no mileage, I had one and it had a red box (with no message).<p> <br> Gap Insurance 123 - Dear Mrs Garland we are so sorry that you where anything less than 100 % happy. We have passed your comments to our IT department for investigation and will also contact you to discuss further.<p> Our system can not accept a zero mileage as it is impossible for any vehicle even a new one to have no miles at all. (taking your vehicle on and off transporters, road testing etc ).Instead we would request that you simply enter the number 1 or type the word delivery. <p> With this in mind we do not want any website visitor or policy holder to have any issues what so ever in comparing, understanding and buying a policy. As such we take your comments very seriously and genuinely do appreciate your thoughts.<p> Once again thank you for taking the time to leave your review.<p> Kind Regards<p> Customer Service.
Combined Return to Invoice
Simplicity of systems makes it a lot easier for novices like myself.
Combined Vehicle Replacement
Family member works in the motor trade and had told me to look online.
Combined Vehicle Replacement
The 3 year quote my dealership offered was not really ever going to do anything for me as I am covered with my motor insurance for the 1st year and plan to keep my car for the foreseeable future. Being able to extend the period to 5 years and defer is a real plus point. 5*
Combined Return to Invoice
Good
Combined Vehicle Replacement
Like for like about the best I could find anywhere and some companies would not even quote when they knew that I was a Taxi driver.
Combined Vehicle Replacement
Finance And Contract Hire
5/5
Combined Return to Invoice
Your policy terms unlike some other of your competitors are easy to read so it makes understanding what you are actually getting for your money a lot simpler. The various other recommendations and of course price also helps.
Combined Return to Invoice
I was looking online and stumbled across your company. Really pleased I did much better cover and very reasonable price.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use. Answered phone question plus helped find information.
Combined Return to Invoice
Finance And Contract Hire
:-)
Combined Return to Invoice
Straight forward facility to build, compare and mull over policies with very good price. Also appreciated the fact that I can postpone the start date.
Finance And Contract Hire
Called to ask a question and your customer service lady was more knowledgeable than my sales rep in the garage as to what would and would not be needed if I ever needed to make a claim. Also much better value than the policy my contract hire company offered.
Finance And Contract Hire
Good
Combined Vehicle Replacement
Was recommended as family members already have polices with you.
Combined Return to Invoice
Very easy and informative
Combined Return to Invoice
Gentleman on the phone was most helpful, Much cheaper than Landrover
Finance And Contract Hire
Easy and quick web site
Combined Return to Invoice
My garage had warned me against buying online stating that there would be lots of get out clauses. After talking to one of your representatives it appears that this is not correct and in fact the features in your policy are far more straight forward. On reflection I do not think that this is so much about facts and figures on behalf of my dealer instead it has left me feeling that it more about sour-grapes.
Combined Vehicle Replacement
My dealer had quoted me over £400 for a three year policy which sounded reasonable until I started shopping around. Your policy is a lot more comprehensive and this close to Christmas I could not ignore that fact that it is more than £300 cheaper. 5 stars
Combined Return to Invoice
Combined Return to Invoice
2nd Policy I have purchased, it seems a good idea to protect my investment. I just hope I never have to claim!
Combined Vehicle Replacement
Combined Return to Invoice
Very informative and easy to use
Finance And Contract Hire
I was recommended to use you my family friend. They have done a lot of research about gap insurance and they always cover their cars with you.
Combined Return to Invoice
british based and cheapest by a mile
Combined Vehicle Replacement
Easy. Just hope the same applies in the exceedingly unfortunate event of any claim.<p> <br> Gap Insurance 123 - Dear Mr Simpkin thank you for taking the time to leave your comments. We can assure you that every precaution possible has been taken to ensure that our claims procedure is just as straightforward and we genuinely believe that this is our real strength can be seen.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
I had bought a policy from my garage when I collected my car. I felt somewhat pressurised as this was the first time that they had broached the subject of gap. It was only when I got home that I decided to have a look around. I have now cancelled my garage gap as yours was half the price and from what I can see double the cover. Big thanks again Jacquie Dixon
Combined Vehicle Replacement
Easy process with a reasonable price quoted and lots of recommendations.
Combined Vehicle Replacement
I shopped around but yours was about the best give or take a £ or two. Your telephone support was fantastic so if it was £ or two really don't mind for that level of service.
Combined Return to Invoice
Combined Vehicle Replacement
*****
Combined Vehicle Replacement
Can not really get over excited about buying something I hope never to have to use. But process was simple and terms are good.
Combined Vehicle Replacement
Will recommend to friends and family
Finance And Contract Hire
Best price I could find and it is a nice feature that the price is the same no matter if you buy on line or speak to customer service.
Finance And Contract Hire
Combined Return to Invoice
Very good, straight forward, nothing hidden.
Combined Vehicle Replacement
Easy to use etc.
Finance And Contract Hire
Very easy and quick to complete. I was told by my retailer that no GAP insurance apart from theirs covered damage via uninsured drivers, yet I see with this policy it is not mentioned under section of areas not covered by this insurance.<p> <br> Gap Insurance 123 - Dear Mr Quinn thank you for taking the time to leave your comments. We are so sorry to hear that you dealership was being anything less than completely upfront. We can not comment on their policies however we can assure you that should your vehicle be written off by an uninsured driver no matter what the circumstances providing that your own insurance company are happy to settle then our claims team are as well.<p> Should you ever wish to discuss your policy or any further questions please do not hesitate to contact a member of the team on 0800 195 4926. <p> Kind regards<p> Customer Service
Combined Vehicle Replacement
EXCELLENT, EASY EXPERIENCE EXPLAINED WELL WITH EXAMPLES.
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent price & service
Finance And Contract Hire
CLEAR AND SELF EXPLANATORY POLICIES. EASY TO USE WEBSITE
Combined Return to Invoice
Very good explanations of how different policies work. Also saving over £300 in comparison to my dealer. Five Stars
Combined Vehicle Replacement
Bargain price for a gap insurance policy, which is at worse from what I can see comparable to the excessive quote, my local garage gave me and which they attempted to convince me to buy.
Combined Vehicle Replacement
So simple and straight forward.
Combined Vehicle Replacement
Nice and easy to follow, clear information and helpful staff when I rang with query. Thanks.
Combined Vehicle Replacement
Very Easy 5*
Combined Vehicle Replacement
VERY QUICK AND SIMPLE. tx
Combined Vehicle Replacement
Combined Return to Invoice
I called to ask about claim limits and ended up have a chat with a very nice gentleman who explained my option in a clear, concise and friendly manor. Excellent attention to details and good value.
Combined Vehicle Replacement
Good price very quick and easy
Combined Return to Invoice
My insurance broker recommended I get gap insurance and gave me your number.
Finance And Contract Hire
I did a fair amount of independent research about various online providers and you kept coming out on top for gap insurance for a bike.
Finance And Contract Hire
Combined Vehicle Replacement
Easy to understand what you are getting for your money also was highly recommended
Combined Vehicle Replacement
The website was easy to use and the policy and limits clear.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
So far so good though the experience of any such dealings will only be found out if a claim should need to be made.<p> <br> Gap Insurance 123 - Dear Mr Schembri thank you for taking the time to leave your comments. We completely agree it is what happens when you make a claim which has to be the single most important aspect of any insurance policy. Thankfully this is where our real expertise lies and our claims teams have been highly trained to ensure that should you ever need to make a claim that it will be handled quickly, efficiently and payment made at hyper speed. Please also remember that we are here to help each and every single stage of the way.<p> Kind regards<p> Customer Service
Combined Vehicle Replacement
Five Stars
Combined Return to Invoice
was recommended to you by my brother who has cover with you
Combined Vehicle Replacement
Excellent price and efficient service, with start date deferred for 12 months, thank you.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
excellent online reviews and endorsements from your and other prestigious websites with clear facility to make and compare quotations
Combined Return to Invoice
good price and even better service thank you again. Morgan Roberts
Finance And Contract Hire
much better then the rubbish price my lease company quoted
Combined Return to Invoice
VERY EASY AND STRAIGHT FORWARD.GOOD VALUE.
Combined Vehicle Replacement
very quick and easy to follow
Combined Return to Invoice
Combined Vehicle Replacement
I looked online and was a little unsure I was entering the information in correct so I called the free number. Lady who took my call was fantastic. She had patience of a saint and explained how the cover works and what it would mean to me if my car was written off. Superb service.
Combined Vehicle Replacement
Easy enough to use and much better value for money than dealer.
Combined Vehicle Replacement
Combined Vehicle Replacement
I have just been involved in a horrible accident which was not my fault but meant being spun around several times on a busy motorway. Really think unless it has happened to you it is not possible to completely understand just what a difference gap insurance makes. For the pennies it costs it is a complete no-brainer.<p>
Combined Vehicle Replacement
GOOD
Combined Return to Invoice
VG
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
Searched gap on Google and 123 came out very well. Price was good and documents simple enough
Combined Vehicle Replacement
Nice easy process and website to use
Finance And Contract Hire
Combined Vehicle Replacement
Finance And Contract Hire
Fantastic!! Thanks Very Much! Sean M
Combined Return to Invoice
Efficient and quick.
Finance And Contract Hire
excellent advice from sales and red carpet customer service
Combined Vehicle Replacement
My last three cars have been all had gap insurance provided by my dealership. This time moving from Ford to Audi it was only when the price quoted was over £500 that I decided to take a closer look myself. Your company was highlighted along with a number of others as providing good rates and service. I still hope never to have to make a claim and in over 20 years of driving it has never happened before however for the relative cost for cover in comparison to the potential loss gap is an absolute must.
Combined Return to Invoice
Combined Vehicle Replacement
I have used this site before and it is very easy to understand and quick to buy.
Combined Return to Invoice
Will recommend A+
Combined Return to Invoice
Outstanding value for money when compared to garage price and even most of the other online companies I looked at.
Combined Return to Invoice
Build and compare quote facility was easy to use and very self explanatory.
Combined Return to Invoice
Simple procedure decent price
Combined Return to Invoice
Combined Return to Invoice
Very good experience.
Combined Vehicle Replacement
Easy to do
Finance And Contract Hire
Easy to understand. Good explanation and best price around.
Combined Vehicle Replacement
Good.
Combined Vehicle Replacement
WHOLE PROCESS VERY CLEAR WITH SIMPLE TO FOLLOW STEPS.
GapInsurance123 Agreed Value
Peace of mind at not a very high premium
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
very good service
Combined Return to Invoice
Combined Vehicle Replacement
I have knowledge of this product via my previous post as Business Manager Saab / Chrysler - Jeep franchise in Shropshire I can't emphasis enough the importance of this cover for such a small % of vehicle cost . It matters not how long you have driven without a claim as your vehicle can be written off in a car park when you are not with it. 123 make this vital cover easy to put in force and for a few pounds can save thousands .
GapInsurance123 Agreed Value
5 stars for cover & price
Combined Vehicle Replacement
Less than half the cost my garage quoted and for what I can see for a far superior level of protection.
Finance And Contract Hire
Combined Return to Invoice
After being offered gap from my dealer I was a little baffled with the whole idea of gap cover, and to be honest with the price differential I little worried I was doing something wrong. So called for a quote and more information. The customer service person was very helpful, think her name was XXXXX. She explained everything in simple terms and went to great pains to make sure I fully understood my options.
Combined Vehicle Replacement
Very well laid out, comprehensive information about policy performance and ultra competitive price.
Combined Return to Invoice
Easy to generate quote with easy to understand policies and very reasonable premium.
Combined Return to Invoice
highly recommened
Combined Vehicle Replacement
good
Combined Vehicle Replacement
Lots of information and good examples really help to show how the different policies would work.
Combined Return to Invoice
very good to be able to get instant quote first so you do not have to enter lots of details before you can compare cover and price
Finance And Contract Hire
Excellent advice and easy online purchase
Finance And Contract Hire
I called a couple of other companies and yours was about the best in respect of service & price.
Combined Return to Invoice
Good (so far)!<p> <br> Gap Insurance 123 - Dear Mr Leslie thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim it will be just as good and equally as straightforward. <p> Kind Regards<p> Customer Service
Combined Return to Invoice
much easier than expected *****
Combined Vehicle Replacement
simple and straightforward, details explained very well
Finance And Contract Hire
Pretty smooth--hope never to make use of it mind!!<p> <br> Gap Insurance 123 - Dear Mr Skinner please do not be concerned as should you ever need to make a claim we will be here to ensure that it is handled quickly and any payment made in super quick time.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
My old car was written off not so long ago so I know it happens. Spending this much money on a replacement there was no way I was going to take a chance. 10/10 - for ease of use, cover & price
Combined Return to Invoice
All good, but the website could be a little bit more friendly with the some help text on questions so that we can understand what exactly you mean and also let us go backwards to see if we need to make some changes to the options chosen earlier. <p> <br> Gap Insurance 123 - Dear Mr Alagu where are so sorry that you where anything less than 100% happy with our systems. We try really hard to make the whole process as simple as possible and do take your comments very seriously. There are already lots of help bars and text however we will pass your feedback on to our IT department for review. <p><br> Once again thank you for taking the time to leave your comments as we completely understand that it is only be listening to you our many website visitors and policy holders that we will be able to constantly exceed levels of customer care.<p><br> Should you wish to discuss any aspect of your policy or anything else you consider appropriate please do not hesitate to contact a member of the team on 0800 195 4926.<p><br> Kind Regards<p> Customer Service With this in mind we will pass your comments
Combined Return to Invoice
You customer service was exceptional. I work in a customer service environment and know how difficult it can be dealing with the general public. Nothing was too much trouble even when I had a mental mind block.
Combined Return to Invoice
Combined Return to Invoice
Best price I could find, with easy to navigate systems and clear explanations of how different policies work
Combined Return to Invoice
competitive price & good reputation.
Combined Return to Invoice
So far so good.
Combined Vehicle Replacement
good reputation and good value for money
Combined Return to Invoice
Just spoke with an advisor on the phone prior to purchase and he was amazing!!!! So refreshing to find someone helpful. Many thanks - just hope I don't have to use it!!!
Combined Vehicle Replacement
Combined Vehicle Replacement
very good. Hope I do not have an accident and need the insurance!<p> <br> Gap Insurance 123 - Dear Ms Loader thank you for taking the time to leave your feedback. Being honest we hope you do not ever need to make a claim as it will mean that your vehicle will of been stolen you worse you will of been in an accident. If however that does happen we can promise that we will be here to help and ensure that your claim is handled, sensitively and payment is made at hyper speed.<p> In the meantime should you ever wish to discuss your level of cover or have any questions please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service.
Combined Return to Invoice
Combined Vehicle Replacement
Simple, easy to use and very good price
Combined Return to Invoice
good and easy.
Combined Vehicle Replacement
Clear instructions and efficient service.
Combined Vehicle Replacement
Easy and straightforward to understand and to purchase. Best price we could find for this type of cover.
Combined Return to Invoice
Finance And Contract Hire
Quick, Easy, Cheap
Combined Return to Invoice
family member already has policy with you
Combined Return to Invoice
Best price and terms on offer for me and my circumstances.
Combined Return to Invoice
Combined Return to Invoice
I was recommended to us you by my insurance broker who can not provide gap for private hire vehicles.
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use website transparent ! Competitively priced !
Combined Vehicle Replacement
So much better than the policy offered by my VW dealer in that I can defer the start date as well as transfer if I change my car early. 5 *'s
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
I am delighted with the service provided; your website was very easy to work through and I was able to select the options that were appropriate for me.
Combined Vehicle Replacement
Purchased GAP insurance with your company on the recommendation of my brother who already has GAP insurance with your company. No problems with quote or the purchase. Thank you....
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Quick and easy and very competatively priced Would recommend this site to my friends and family Many thanks
Combined Vehicle Replacement
Good. simple quick application procedure with clear explanations of cover.
Finance and Contract Hire Gap
Was given your name by a co worker, and they said they, and all their family have Gap Insurance with you
Combined Return to Invoice
First website I saw on Google, and easy to get the details I was looking for
Combined Return to Invoice
Very easy website, and when I called with a query it was answered clearly and enthusiastically!
Combined Vehicle Replacement
Combined Return to Invoice
Given your number by Which? Good enough for me!
Combined Vehicle Replacement
Easy to get a quote
Combined Vehicle Replacement
Very pleased with the price and information is easy to understand
Combined Return to Invoice
Process simple
Combined Return to Invoice
Nice and easy to compare quotes and really simple to understand what each cover would do.
Combined Vehicle Replacement
5 *'s Highly recommended.
Combined Vehicle Replacement
XXXX was very helpful with explaning what the policy covered.
Combined Return to Invoice
Easy as 123.
Combined Return to Invoice
Simple, easy, and great value at the start of the process. Proof will be in the pudding - which I hope I never get to try in this particular scenario!!!<p> <br> Gap Insurance 123 - Dear Mr Ashdown we hope that you have many happy years of motoring however we can assure you that should you ever need to make a claim every measure possible has been taken to ensure that our claims procedure is just as simple and straight-forward as buying your policy was. <p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Combined Return to Invoice
very happy with cover and price
Combined Return to Invoice
Finance And Contract Hire
Pleasure to call and speak to a call centre person who actually knows what they are talking about. Excellent service and price.
Combined Vehicle Replacement
Extremely easy to sort out my Gap Insurance Cover. Cheapest quote after trying about 5 different companies. Would recommend this company,
Combined Vehicle Replacement
Seems good so far, easy to use and a competitive price. but a good insurer is one that pays out when required without any fuss and waiting around. This i don't know and hopefully won't have to find out............<p> <br> Gap Insurance 123 - Dear Mr Lewis we can assure you that we completely agree. It is what happens when you make a claim which is the only real true test of a policy and this is exactly where we genuinely believe that we excel. As good as are policies are we can not stop your vehicle from being stolen or you bring involved in an accident. What we can do however is ensure that your claim is handled quickly efficiently and that we are supported each step of the way during what may be a very stressful time.<p> We hope that this sets your mind at rest however should you ever wish to discuss your policy or any aspect of your cover please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Fantastic. I had a query when I first looked for a quote. Phoned your helpline who were really helpful.Site very easy to use
Combined Return to Invoice
Combined Vehicle Replacement
Gap Insurance 123 - Dear Mr Haigh we are so sorry to see that you where anything less than 100% satisfied with either our systems or service. As you have not left any feedback it is difficult to know where you felt we could of improved your experience. <p> At Gap Insurance 123 we really do understand that it is only by listening to our policy holders that we will be able to constantly exceed your expectations in levels of customer support and backup.<p> With this in mind can you please contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
Very efficient and easy to use and very reasonably priced.
Combined Vehicle Replacement
Excellent. Much easier to use than others and cover simple to understand.
Finance And Contract Hire
Dear Sir/Madam Just a short email to pass on my thanks to your agent who handled my call - albeit late in the day at only a minute or so before 7pm this evening. He was extremely courteous, well informed, pleasant and a thoroughly nice fellow to deal with. All points were covered, all questions answered and everything to my satisfaction. Please pass on my comments. He is a credit to your company. Kind regards. Arlene Wilson
Combined Vehicle Replacement
good service
Combined Return to Invoice
Very professional, clear and accurate just as I would expect a reputable insurance company to be.
Combined Return to Invoice
excellent value for money
Combined Vehicle Replacement
Really good, nice and easy to setup and explained well.
Combined Vehicle Replacement
This is my second policy with you as i took one out on my motorbike. excellent value compared to the main dealers. hopefully i will never have to use them.<p> <br> Gap Insurance 123 - Dear Mr Sneddon-Jenkins thank you for your comments. We can assure you that you should ever need to make a claim that we will be here to ensure that everything runs quickly and efficiently. <p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Combined Return to Invoice
Called to ask a question about what mileage to enter and instead got some really good advice about checking with my own insurance company first. Overall the difference in price between your quote and the garages was just over £250 add the saving for the deferred option and it is another £56.00. With two small children saving that much not long before Christmas was a nice surprise. Thanks again Marcus Johnson
Combined Vehicle Replacement
Website and quotation was one of the easiest to negotiate in comparison to other providers. Claim limit could have been explained in more detail.<p> <br> Gap Insurance 123 - Dear Mr Bagley thank you for taking the time to leave your comments. We have tried really hard to explain claim limits but it is difficult as this is the maximum amount that you will ever be able to claim for your gap insurance policy. This means that the amount you need will depend upon the level of cover you want and the length of time you want your cover for. Rather than have a blanket amount we feel that it is fairer for you to only have to pay for what you need.<p> That said we really do appreciate your comments and will pass them to the relevant departments for review.<p> Should you ever wish to discuss your policy or how your claim limit would perform please do not hesitate to contact a member of the team on 0800 195 4926.<p> Once again thank you for your comments.<p> Kind regards<p> Customer Service Team.
Combined Vehicle Replacement
Very easy and quick to complete all questions and get cover .
Combined Vehicle Replacement
exellent
Combined Vehicle Replacement
*****
Combined Vehicle Replacement
Very impressive off line support. Clear information and competitive price.
Combined Vehicle Replacement
Information is clear and policy terms laid out in full.
Combined Return to Invoice
Best overall package I could find for my new bike
Combined Vehicle Replacement
I was recommended by online customers and mentions in various forums.
Combined Return to Invoice
Combined Return to Invoice
Seemed very straightforward from quote to buy and good value for money.
Combined Return to Invoice
very easy step by step instructions all ways used this company for insurance many thanks.
Combined Vehicle Replacement
My father in-law did a lot of research and looked into a number of different policies before he got his cover and he told get my cover from you.
Combined Vehicle Replacement
Straightforward system, reasonable price and easy to follow terms
Combined Return to Invoice
5 *'s
Combined Vehicle Replacement
Good feedback around the net about your policies and customer service rep was excellent.
Combined Vehicle Replacement
MY LOCAL GARAGE HAD QUOTED £395 FOR A BASIC INVOICE COVER. YOURS WAS £69.00 FOR AN IMPROVED POLICY. 10/10 FOR VALUE FOR MONEY.
Combined Vehicle Replacement
Good reputation and excellent value for money. Also the lady I spoke to when I called to ask about possible charges for putting a private plate on my car was very good. 5 stars
Combined Vehicle Replacement
So simple to understand and support staff where outstanding.
Combined Return to Invoice
very good, cheaper than the other leading gap insurer, very fast and easy to buy
Combined Return to Invoice
Quick simple. Policy seemingly look straightforward.
Reviewer has deleted
Gap Insurance 123 - We are so sorry to see that you are anything less than 100% satisfied with both our service and or our policies. As you have chosen to delete your name we have no way in getting in contact or of finding why you are dissatisfied. At Aequitas we value your feedback good and bad alike so we would genuinely appreciate the opportunity to receive your comments.<p> If possible can you please contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Saved me £180 against what the dealer was offering!!
Combined Vehicle Replacement
Good value and one of cheapest quotes available online and so much cheaper that buying through dealership. Also phoned company to ask a number of questions I had, which was completely painless and the guy I spoke to was very friendly and helpful. Would definitely use again. But lets hope I don't need to test out their claims procedure! But all seems to be straightforward.
Combined Return to Invoice
Combined Vehicle Replacement
No issues in constructing quote, good price simple to follow terms.
Combined Vehicle Replacement
Once again, a very simple and clear process. Excellent.
Combined Return to Invoice
Very easy thank you. Can you advise me how I would go about changing registration number on this car when we put our private plates on in the next couple of weeks. Is there any admin charges? I hope not.<br> <p> Gap Insurance 123 - Dear Mrs Perea if you can simple contact a member on of the team on 0800 195 4926 when DVLA give you authorisation to use your number plate they will be able to update your records. It normally takes just a few minutes and there is absolutely no charge.<p> We hope that this answers your question however if you require any further assistance please do not hesitate to contact a member of the team. <br> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Good price, impressive back up and support. Very comforting to know if the worst ever happens that at least I will be able to afford another new car.
Combined Return to Invoice
Very straightforward and easy to understand. Thank you!
GapInsurance123 Agreed Value
Good to have back up of independent certificate of the valuation in black and white.
Combined Return to Invoice
very easy to follow quotation process
Combined Vehicle Replacement
Super terms and fantastic price. A+
Combined Vehicle Replacement
Very efficient procedure and was highly recommended.
Finance And Contract Hire
Good.
Combined Return to Invoice
Very easy to quote and take out.
Combined Vehicle Replacement
Nice and quick and very simple to compare the different levels of gap.
Combined Vehicle Replacement
I called to ask about a claim limit and the guy I spoke to was genuinely helpful. No pressure, no hard sell. This sold your company far more than the price although it was very competitive. I feel comfortable that if ever I had to make a claim that I would be looked after just as well. Very reassuring.
Combined Return to Invoice
Excellent terms which are much better than the basic finance cover offered by my garage.
Combined Return to Invoice
Briliant
Finance And Contract Hire
Straightforward and easy to set up.
Combined Vehicle Replacement
Much better value for money than the ridiculously over priced policy my local garage wanted me to take. <p> <br> Gap Insurance 123 - in the interests of being fair we have to point out that the price difference is nothing to do with your policy or how your claim is handled and is completely beyond your dealerships control. Instead differences in taxation and supplier rates means that our policies will always be less expensive. <p> Kind regards<p> Customer Service Team
Combined Vehicle Replacement
simple to understand and superior customer service. 5 stars
Combined Vehicle Replacement
Very good and competitively priced
Combined Return to Invoice
GOOD
Finance And Contract Hire
Combined Return to Invoice
Very impressive call centre and more importantly equally as impressive price, terms and conditions.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
excellent. rang advisor about policies and was given very good advice as to what cover I need and the difference between the two policies I was looking at. very good value.
Combined Return to Invoice
Much easier to understand than most and price was also about the cheapest I could find.
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Great....very helpful.
Combined Vehicle Replacement
far easier to understand terms and be able to compare cover than expected
Combined Return to Invoice
Finance And Contract Hire
Very simple and easy to use online and the cheapest quote which made it even better I wasn't sure about a couple of fields on the online form so rang the call centre and they were very helpful
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good service - easy website
Combined Vehicle Replacement
Very good and simple process
Combined Return to Invoice
Excellent policy and fantastic call centre back up.
Combined Return to Invoice
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Quick to be able to compare cover and easy to understand policy. Having a very competitive price also helps.
Combined Vehicle Replacement
I phoned customer service to check a few details before taking out a policy. The lady (XXXXX, I think) was incredibly helpful and friendly and I was very impressed. I took out the policy. Hopefully I'll never have to use it, but if I do I hope they're just as good then!<p> <br> Gap Insurance 123 - Dear Mr Orr we can assure you that should you ever need to make a claim we are confident that you will be as equally impressed with our claims team and how your claim is dealt with.<p> <br> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Having just gone over budget on the cost of my new car I was mindful that should it be written off I did not want to be out of pocket. Or left paying for a Mini I no longer had. The £495 price quoted by my dealer was I thought I little too expensive, but the £134 for your policy was a complete win win.
Combined Vehicle Replacement
Speedy
Combined Vehicle Replacement
Combined Vehicle Replacement
Found the process very straightforward and found the examples given very helpful
Finance And Contract Hire
GOOD
Combined Vehicle Replacement
Combined Return to Invoice
Straightforward & user friendly on line application.........was delighted to be able to defer my start date...thank you
Combined Vehicle Replacement
No issues to build quote and compare policies, prices where very good as well.
Combined Vehicle Replacement
My next door neighbour works in a main dealership garage and he recommended that I get gap but buy it online.
Combined Return to Invoice
Finance And Contract Hire
Very knowledgeable and helpful call centre, good price and excellent advice.
Combined Return to Invoice
Combined Vehicle Replacement
After talking to my local garage I was very confused about gap cover and how it could benefit me so I decided to conduct my own research. Really pleased I did. I called and spoke to XXXX who was very good and a credit to your company. XXXX's no pressure friendly approach sold your company and polices far better than any computer system and certainly a lot better than the garbled description my sales person at the garage had originally given me.
Combined Vehicle Replacement
5 star service and price
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
100% would recommend to friends and family
Combined Vehicle Replacement
I had researched online and looked at a number of suppliers but your policy was equally as good as others and still lots cheaper.
Combined Return to Invoice
Simple and quick
Combined Vehicle Replacement
After spending over 26000 on my car I wanted to protect myself just in case. Peace of mind for less than 150 is a bit of a no-brainer to me and much more reasonable than the 595 my garage quoted.
Combined Vehicle Replacement
Satisfactory systems and relatively clear terms
Finance And Contract Hire
Policy choices are explained well in terms of performance and the quote procedure not overtly complicated.
Combined Return to Invoice
Don't think that there is any coincidence to the fact that my garage only spoke about depreciation and the need for cover after I had paid for my car. Scary to think how much my new car could be worth in a few years time. I may never be able to afford a new car again or at least not for a long time so invoice cover just gives me a little more peace of mind. Your price means I can get 5 years cover for less than the cost of my garages 3 year policy which is a big plus point for me as I am planning on keeping my car at least until the warranty runs out.
Combined Vehicle Replacement
Good to have all the information easily accessible and be able to make my own choices instead of being force feed the policy my dealer offered.
Combined Return to Invoice
The system was very easy to use but in view of the price difference I wanted to check that I had not done something wrong. It was good to be able to speak to a real human being who knew what they where talking about. So different to many other insurance call centres where the person on the end of the phone is unable to answer the simplest of questions without having to check. 10/10
Finance And Contract Hire
Finance And Contract Hire
Very Good, easy and straight forward
Combined Vehicle Replacement
I believe that this service is superior to that offered to me by the dealer when I purchased a new vehicle. And hope that in the event that I need to make a claim against this policy what I believe that I have covered is actually what is covered without small print exceptions not pointed out during the initial setting up process. I believe that the designers of this web page should check their links as on several occasions I attempted to read the information asked to confirm that I have read and could not. I also telephone this supplier and spoke to a lady who promised to email me the document which never arrived. I refer to the duty of Care document supposed to be linked to this section. Gap123 response - Thank you for your comments Mr Tretheway, and we are sorry to hear that you have had problems opening links on our website. We have asked our technical team to look at this for you, and cannot get the same fault to replicate. It was suggested that it could be a local issue on your computer that prevents 'pop ups' from opening. That said we cannot be sure unless we can get the error to replicate, and we have not had it reported elsewhere. Thank you for bringing it to our attention, and we will monitor this. We would also remind you that you have a full 30 day 'cooling off' period to study the policy terms. We have sent a full set of documents through the post to enable you to do this.
Combined Return to Invoice
Superior cover to the level offered by my garage and far more reasonable and fair price.
Combined Vehicle Replacement
Finance And Contract Hire
Great price, good cover and simple forms to fill out. Very good so far.
Combined Return to Invoice
Your mention in Which Money and other consumer publications gives extra credence and peace of mind.
Combined Return to Invoice
Quick simple to understand and very easy to follow terms. 10/10
Combined Vehicle Replacement
Finance And Contract Hire
Very quick, easy and simple!
Combined Vehicle Replacement
So much more information about how the cover works than my garage offered, all the nitty gritty. Coincidentally your policy is also less than half the price.
Combined Return to Invoice
Was recommended my father in law who always has his gap from you.
Combined Return to Invoice
My partner and I did some online research Gap 123 looked favourable in terms of reputation and price as well as terms and features.
Finance And Contract Hire
The difference in your quote was so large in comparison to my dealer I had to call to ask if it was a yearly payment. I also wanted to know if half the cost meant substandard terms. After speaking to an advisor I am happy that instead your terms are equally as good and are instead just better value for money. 5 Stars.
Combined Vehicle Replacement
Good
Combined Return to Invoice
Glad I decided to look online and research cover myself instead of having to bear the brunt of a hard sell from my garage.
Combined Return to Invoice
*****
Finance And Contract Hire
Finance And Contract Hire
Excellent website,competitive premiums and cover and very easy to use
Combined Return to Invoice
Excellent price
Finance And Contract Hire
Highly recommended
Finance And Contract Hire
Combined Vehicle Replacement
I had called a couple of companies including my lease provider and your advisor was the only person who actually took the time to explain the different levels of cover and claim limits instead of simply giving me a quote. Outstanding service and impressive price.
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
So simple to use, easy to understand documents and by far the best value for money I could find anywhere online.
Combined Return to Invoice
Quick and easy to complete the application for my daughter's first car.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Quick and easy to use. The details on the options were a little unclear and needed reading a few times. But no complaints.<p> <br> Gap Insurance 123 - Dear Mr Rolfe thank you for taking the time to leave your feedback. We will pass your comments on to the relevant departments.<p> Once again thank you for your comments.<p> Kind Regards<p> Customer Service Team.
Combined Return to Invoice
Very clear & simple
Combined Return to Invoice
Thank you for saving me so much money!
Combined Return to Invoice
Very easy to use
Combined Return to Invoice
Combined Return to Invoice
Great
Combined Return to Invoice
5 year cover for less than the motor dealers 3 year product, much, much less!
Combined Vehicle Replacement
Was given your name by the motor dealer as they do not provide cover for driving tuition vehicles
Combined Vehicle Replacement
Easy to get a quote
Combined Vehicle Replacement
So much better deal than the motor dealer
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Delighted with the price and the ease of the website
Combined Return to Invoice
Seems Ok so far - Proof will be if need to claim!!!!<p> <br> Gap Insurance 123 - Dear Mr Wrench thank you for taking the time to leave your feedback. Just like you we think that the only true acid test for any insurance policy is what happens when you make a claim and this is where we genuinely think our claims team excels. <p> As all inclusive as our policies are we can not stop your vehicle from being stolen or you being involved in an accident, what we can assure you however is that should you ever need to make a claim it will be handled as quickly and as efficiently as possible, with payment made at hyper speed.<p> We hope that this answers your question / comment however should you ever wish to speak to a member of the team to discuss your policy please do not hesitate to contact a member of the team on 0800 195 4926.<p> <br> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
ok so far
Combined Vehicle Replacement
Even for an old fuddy duddy like me that was easy to use!
Combined Return to Invoice
Quick easy and good value
Combined Vehicle Replacement
Same cover but much cheaper than dealer quotes.
Combined Vehicle Replacement
Superb price and simple to understand terms
Combined Vehicle Replacement
It is very easy for a company to claim to be customer focussed and something different to be able to prove it. After contacting you several times I can now see the proof of the pudding. Will absolutely recommend to friends and family.
Combined Return to Invoice
so easy thanks
Combined Return to Invoice
I called as after talking to my dealership I was completely confused about what gap cover did and how it would affect me. Spoke to a customer service agent who was exceptional. She explained the different packages and how they would work if ultimately my car was written off. The service was so good I was expecting a higher price so it was a nice surprise to be quoted not just the same as my garage but much lower. Fantastic!
Combined Return to Invoice
Combined Vehicle Replacement
5 stars
Combined Vehicle Replacement
Clear information, good backup and superior value for money.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to follow and a huge saving on the Dealers Quotation.
Combined Return to Invoice
My garage had recommended that I protect my car with gap insurance. However this was not mentioned until I collected my car and I felt somewhat pressurised. Alarm bells started to ring so I declined and instead decided to research the market. Your policy is so much less expensive than my garage had quoted and for a superior level of cover. Really glad I took the time to take a step back and look around myself instead of simply accepting the garages over inflated price.
Combined Vehicle Replacement
Excellent cover price and service. 10/10
Combined Vehicle Replacement
Nice and simple with a good range of alternatives.
Combined Return to Invoice
Easy process
Combined Return to Invoice
HIGHLY RECOMMENDED
Combined Vehicle Replacement
so far very impressed, hope that i will never need to use the cover but for now I can sleep better.
Combined Vehicle Replacement
Very happy with the policy and price
Finance And Contract Hire
easy
Combined Return to Invoice
Excellent easy to follow good result
Combined Vehicle Replacement
Combined Vehicle Replacement
I called to speak to someone before I purchased and the operator I spoke to was incredibly helpful and knowledgeable and as a result I felt confident in making my purchase. I hope I will never need to make a claim but I so far feel confident if I do that I will receive an excellent professional service
Combined Vehicle Replacement
Seems a great price for 5 year cover
Combined Vehicle Replacement
Combined Vehicle Replacement
Found a recommendation on one of the doctors forums. The price seems very reasonable and the cover well explained.
Finance And Contract Hire
Well, that was easy! Thanks.
Combined Return to Invoice
Combined Return to Invoice
My husband did lots of research regarding cover, premiums and reputation both of you and insurer and directed me to you.
Combined Vehicle Replacement
Nice to phone a call centre based in the UK and speak to someone so knowledgeable and professional.
Combined Return to Invoice
good
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
GOOD COVER & GREAT PRICE
Finance And Contract Hire
Really impressed with cover and quote, will recommend.
Combined Return to Invoice
Great service and very easy to deal with.
Combined Vehicle Replacement
Impressive cover and competitive price
Combined Return to Invoice
Simple straightforward and easy to understand terms.
Combined Return to Invoice
Looking independently for cover online you stood out as good company. Lots of positive feedback and mentions on Which and Money Saving Expert.
Finance And Contract Hire
Very good value compared with what the leasing company wanted
Combined Return to Invoice
I have now bought Gap insurance for both of my cars
Combined Return to Invoice
I knew of GAP insurance beforehand, but found the website explained it in full detail so I was under no illusion as to how useful a product it is to have.
Combined Vehicle Replacement
Straightforward
Combined Vehicle Replacement
Excellent site. Very quick and easy, but thorough.
Combined Vehicle Replacement
good cover & fair price
Combined Return to Invoice
Same terms as the policy my garage offered but £350 less.
Combined Vehicle Replacement
Combined Vehicle Replacement
I was shopping around and contacted you amongst other suppliers for a quote. Fantastic unbiased service. Instead of quoting for the five year policy I had asked for, the customer service agent requested that I contacted my own insurer first. Almost insisted. It is a big leap of faith to turn customers away and ask them to call back. However I feel much more comfortable with a company who really does appear to have my best interests at heart. Outstanding, customer relations, keep the good work up, thanks again Patrick.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
A+
Combined Return to Invoice
Combined Vehicle Replacement
Very straight forward and clear process that explained the various types of Gap Insurance and delivered a competitive quote.
Combined Return to Invoice
Combined Return to Invoice
Quick and easy. We're just wondering why the cost increase from 3 to 4 years is far higher than from 2 to 3.<p> <br> Gap Insurance 123 - Dear Dr Eckert thank you for taking the time to leave your comments. As part of our ethos we will always be fair and behind the scenes the price difference to ourselves is minimal to jump from two to three years. This means that rather than artificially increase the price we simply pass the savings on to policy holders. Also if you make a claim during the fourth year of your policy statistically it will cost more in claims settlement as your own insurance company will now be giving you the smallest amount and our claims team the largest. Unfortunately a higher risk means a higher policy price. <p> We hope that this answers your question however if you have any questions or would like to discuss any aspect of your policy please do not hesitate to contact a member of the team on 0800 195 4926.<p> <br> Kind Regards<p> Customer Service Team
Combined Return to Invoice
You are the logical choice for me as simple to understand policies and lots of positive feedback throughout the net.
Combined Return to Invoice
5 STARS
Combined Vehicle Replacement
100% NO BRAINER £395 FROM GARAGE OR £105 FOR BETTER PROTECTION FROM YOU????
Combined Vehicle Replacement
Shopped around but you where the best price online anywhere for any bike gap. Will recommend
Combined Return to Invoice
Combined Return to Invoice
Highly recommended by family members who already have policies with you.
Finance And Contract Hire
The price difference between your quote and my garage was so big I called for a quote as I was convinced that I must have done something wrong. The customer service guy was very helpful and reassuring. Excellent.
Combined Vehicle Replacement
Combined Vehicle Replacement
Having just got my new car less than three hours ago I am extremely happy to find a similar policy as quoted by my garage for a fraction of the cost. Main bits of cover are in fact identical. Bargain!
Combined Vehicle Replacement
This was the first time I have considered using a online company for gap and all I can say is WOW! Your guys were fantastic throughout the whole process. Taking time to make sure I understood my options and how the various covers would work for me if my car was written off. Excellent! Thanks Again - Jane Edwards
Combined Vehicle Replacement
Excellent 10/10
Combined Return to Invoice
Combined Return to Invoice
Excellent
Combined Return to Invoice
Very good and clean to understand
Combined Return to Invoice
Much better value for money than my local garage.
Combined Return to Invoice
Although I have never had a car written off my worry is that it may be stolen. For the price gap insurance makes common sense.
Combined Return to Invoice
Simple to use and understand how cover works. Also nice not to have lots and lots of forms to fill in. 5 stars
Combined Return to Invoice
Most competitive price.
Combined Vehicle Replacement
About the most competitive price and by far the easiest policies to understand.
Combined Return to Invoice
Very satisfactory; application form etc. very easy to understand with helpful information provided
Combined Return to Invoice
All good, happy with what I have been given
Combined Vehicle Replacement
Great price and easy to understand product
Combined Return to Invoice
Finance and Contract Hire Gap
Perfectly clear and easy to use
Combined Return to Invoice
Would have liked to be able to compare with other online providers Gap123 response - we understand that some other providers offer this 'service' as a comparison. In truth this is merely an interpretation of another companies product, and not something we feel we are qualifies to do. If we cannot be 100% sure of a product then how can we comment on it? Other providers may feel comfortable doing this but we feel we can only talk about our own products with absolute authority. If we talk about someone else's then we are only guessing
Combined Return to Invoice
A+
Combined Return to Invoice
So much cheaper than the motor dealer, and even many of the other internet companies
Combined Return to Invoice
Very good premium price
Combined Return to Invoice
Found you recommended on doctors forum
Combined Return to Invoice
Best value cover for motorbikes I could find
Combined Return to Invoice
You were recommended by a friend
Combined Return to Invoice
Happy with the price and cover
Combined Return to Invoice
Would have been nice if we could pay monthly Gap123 response - Thank you for your comments, if you call our customers services on 0800 195 4926 we may be able to offer payment over 12 instalments
Combined Return to Invoice
Could not be happier with the price and advice
Combined Return to Invoice
Combined Return to Invoice
The first name on Google is Gapinsurance123, I have tried some others but you are still the best value from what I can see
GapInsurance123 Agreed Value
I have had the car for over a year, and you cover an extra 5% from the other Agreed Value policy I have looked at
Combined Return to Invoice
Combined Return to Invoice
The motor dealer gave me your number, they said they have customers who have used you before
Combined Return to Invoice
Can save over £300 from the price quoted from the dealer
Combined Vehicle Replacement
Very easy process and simple to understand
Combined Vehicle Replacement
Simple Buying Process
Combined Vehicle Replacement
Great value, found you recommended on an internet forum
Combined Vehicle Replacement
Got some good advise on PCP finance when I called up for an original quote. Thank you for your 'above and beyond' service!
Combined Return to Invoice
Good
Finance And Contract Hire
Cheapest quote I could find, and equivalent cover to others I looked at
Combined Return to Invoice
good credentials and back up, having a very competitive policy price also helps.
Combined Vehicle Replacement
Dealer wanted £300 for a lesser product
Combined Vehicle Replacement
Combined Vehicle Replacement
My old policy was with XXXXX however when I called for a quote their price was no where near as competitive as I remember. By contrast your first quote for comparable cover was much more realistic.
Combined Vehicle Replacement
GOOD
Finance And Contract Hire
Very competitive quote and really like the idea that for a change I will not have to pay any fees to change my registration number when I change my private plate over.
Combined Return to Invoice
Told to try Gapinsurance123 by the dealer, as they could not cover driving schools
Combined Return to Invoice
Cannot believe I was conned into buying it for £400 from the motor dealer last time
Combined Return to Invoice
Simple to use
Combined Return to Invoice
Amazed I could get 5 year cover
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Very easy and competitive price
Combined Vehicle Replacement
Very Good transaction with cover benefits. Good website.
Combined Return to Invoice
Much easier to use and build cover than many others online. 5*
Combined Return to Invoice
chuffed - better cover and half the cost of the dealership
Combined Return to Invoice
Great, thanks
Combined Return to Invoice
Really good value, hope I never have to find out about a claim!
Combined Return to Invoice
Was given your name by a family member, happy with the savings I can make
Combined Return to Invoice
Happy with the price I have been given
Combined Return to Invoice
5 Star all round
Combined Return to Invoice
Top class service
Combined Return to Invoice
Highly recommended
Combined Vehicle Replacement
Very easy
Combined Return to Invoice
I had looked online at various supplier's and your policy while being not too dissimilar to another was a further £40.00 less expensive. Good credentials and reviews also gives extra peace of mind.
Combined Vehicle Replacement
GOOD thank you
Combined Return to Invoice
Happy with the price and cover you offer
Finance and Contract Hire Gap
Combined Vehicle Replacement
Could not fault
Combined Return to Invoice
Had a long talk with the motor dealer who said I should be wary about buying online. However your product is on Which (and theirs is not), is the first website on Google for a search for Gap Insurance (which theirs is not) and you have a 5 Star Defaqto rating (guess what, they do not). They want to charge me £400 for Gap, and you do not! The £303 saving is very welcome, and I am reassured by prominent products in the market.
Combined Return to Invoice
Superb price when compared to my motor 'stealer', how can they charge so much??
Combined Vehicle Replacement
After the terror tactics my garage employed when I mentioned I was considering buying gap independently, I was expecting to have a terrible time trying to source my cover. Thankfully this was not the case, information is clear and simple to find, cover well explained and price very fair.
Finance And Contract Hire
Excellent, fast and efficient process for purchasing Gap insurance online!
Combined Return to Invoice
Fantastic service. Nice to deal with a rep who wants to spend the time making sure I get the policy that is best for me and my car instead of just trying take my money and get off the phone.
Finance And Contract Hire
Combined Return to Invoice
excellent:-)
Combined Return to Invoice
Very easy to use to build various permutations of quotations and compare prices. Terms and conditions also written in plain English. *****
Combined Vehicle Replacement
Good
Combined Return to Invoice
Combined Return to Invoice
I was given Gap123's name by a work college who had a claim with you. That gives me plenty of confidence to use you now
Finance And Contract Hire
The leasing company recommended Gap, but in fairness the advisor said I could get it cheaper online. They gave me Gapinsureance 123 to try, and I am glad they did!
Combined Return to Invoice
£300 less than the manufacturers Gap
Combined Return to Invoice
Combined Return to Invoice
Easy system to use
Combined Return to Invoice
Combined Vehicle Replacement
Very simple to set up, no phone calls or other hassles. Hopefully won't actually need to use the cover! Only thing that could be better is the comparison of the two main types of GAP cover. Ie using the same value car and showing the two types of cover side by side.<p> <br> Gap Insurance 123 - Dear Mr Sutton thank you for taking the time to leave your feedback. We will pass your comments on to the relevant department for review. Once again thank your comments and for choosing Gap Insurance 123.<p> Kind Regards<p> Customer Service Team.
Combined Vehicle Replacement
So far, so good, hope I never have to claim...price seems on par with best quotes I found online.
Combined Vehicle Replacement
Very Good Thankyou
Combined Vehicle Replacement
Great prices and products
Combined Return to Invoice
Finance And Contract Hire
Last time I bought Gap through the leasing company for £300. I cannot believe you can give me the same for £69. We have so many company cars on contract hire at work, I will be spreading the word!
Finance And Contract Hire
Glad I checked online, you will save me a small fortune!
Combined Return to Invoice
An easy web site to deal with, I hope I never have to claim. Gap123 response - Thanks for your comments Mr Etheridge. We also hope that nothing ever happens that results in your vehicle being 'written off' by your insurer. However, if it does we will ensure the financial aspect will be dealt with as quickly as possible.
Finance And Contract Hire
Very cost effective way to cover my lease
Combined Return to Invoice
Very simple and clearly explained.
Combined Vehicle Replacement
Easy to use clear wording
Combined Return to Invoice
Combined Return to Invoice
No quibble about the price or cover
Combined Return to Invoice
Recommended by a family friend, and first one I found on Google
Combined Vehicle Replacement
Very good advice given
Combined Vehicle Replacement
Experience was satisfactory, however I would also like a hard copy of my policy thank you Gap123 response - Thank you Mr Mitchell, we will arrange for that to be forwarded
Combined Vehicle Replacement
Better value for money and terms than the poor comparison my garage was offering, which for comparison was more than double the cost. 5 stars
Finance And Contract Hire
Excellent service and even better price!
Combined Vehicle Replacement
One of the few who could provide cover for taxi's, and the cheapest premium also. Very happy.
Combined Return to Invoice
The process of buying this insurance was simple. I hope, should I ever need to claim that the process is as simple.<p> <br> Gap Insurance 123 - Dear Mr & Mrs Dawes we can assure you that every step possible has been made to ensure that making a claim is as simple and as straightforward as possible, and that we are here to assist every step of the way.<p> <br> Once again thank you for taking the time to leave your comments.<p> Kind regards<p> Customer Service Team
GapInsurance123 Agreed Value
Simple and easy website.
Combined Vehicle Replacement
Superb shame you do not offer car insurance as well!<p> <br> Gap Insurance 123 - Dear Mr Sinnott thank you for taking the time to leave your comments however at the foreseeable future there are no plans to extend the Aequitas range to include motor insurance. <p> <br> Kind regards<p> Customer Service Team
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Recommended by a work colleague
Combined Return to Invoice
Happy to be able to save £300 on the manufacturers price
Combined Return to Invoice
Good deal
Combined Vehicle Replacement
10/10
Combined Vehicle Replacement
My local garage wanted over £500 and their policy does not allow you to defer the start date. Your policy is £149 and I can defer that start date, so have an equivalent policy for four years and have saved just over £350. Bargain I like saving money!
Combined Vehicle Replacement
Very clear and uncomplicated purchase process. Recommended, thank you
Combined Return to Invoice
Excellent insurance company to deal with, both on and off line. Highly recommended.
Combined Return to Invoice
Good value for money policy which is easy to understand. Lots of positive feedback and also very quick and easy to use on-line
Combined Return to Invoice
Recommended by a friend
Combined Return to Invoice
Saved so much on the showroom price
Combined Return to Invoice
Told one of your competitors you had given me a lower quote than them, they said they would not compete
Combined Return to Invoice
Found recommendation on doctors.org
Combined Return to Invoice
Terrific
Combined Vehicle Replacement
Great price
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
So much better value than the leasing company
Combined Return to Invoice
Dealer £300, Gap 123 £64, let me think about that.......
Combined Return to Invoice
Great thanks
Finance And Contract Hire
Recommended by my motor insurer
Combined Return to Invoice
Combined Vehicle Replacement
Straight forward and easy
Combined Vehicle Replacement
Nice, straight forward, no hassle process from start to finish
Combined Vehicle Replacement
5 out of 5
Combined Vehicle Replacement
Excellent policy that covers exactly what I need covering without expensive not required frills. Mark was very helpful with a couple of queries I had before purchasing the policy. Would deal with gapinsurance123 again.
Finance And Contract Hire
Fantastic value
Combined Return to Invoice
straight forward quick and easy
Combined Vehicle Replacement
Nice you use a freephone 0800 number, no pressure and a clear explanation given too.
Combined Return to Invoice
Easy and a very good price
Finance and Contract Hire Gap
Recommended by another competitor who could not cover taxi's. They made clear that you were better than the others in their eyes. Good enough for me.
Combined Return to Invoice
Much better deal than the Mini showroom were offering
Combined Return to Invoice
Easy and cheap!!!! Cheers
Combined Vehicle Replacement
Way better value than the motor dealer, and even £50 cheaper than some of the other online brands
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Best deal found. Quick and easy to fill in.
Combined Vehicle Replacement
I did not realise that Gapinsurance 123 was the same company as Easy Gap and Shortfall. It was a pleasant surprise to have three comparative quotes from the same company, and have the small differences explained to me. Very professional and excellent service all round.
Combined Return to Invoice
I tried a few of the online brands and quite interestingly some of them spend more time talking about Gap 123 than they do about themselves. That said to me that they acknowledged you were the 'one to beat'. One company even tried to say that you copied all their best idea's?? Well I can confirm that one aspect you did not copy was their price, you were nearly £50 cheaper! I think your competitors do a better job than even you do in promoting Gap123!
Combined Vehicle Replacement
Researched gap insurance online your policy was about the best I could find in terms of cover and price.
Combined Return to Invoice
I was recommended to use you my family member who has a policy with you. I also really liked the no fuss approach.
Combined Vehicle Replacement
Much easier to understand and less expensive than the cover my garage offered.
Combined Return to Invoice
Good, easy to use
Combined Return to Invoice
Easy and simple lets hope that is the case if we ever have to make a claim. Fingers crossed.<p> <br> Gap Insurance 123 Dear Miss Eardley thank you for taking the time to leave your comments. We can assure you that every precaution possible has been taken to ensure that should you ever need to make a claim that it is will just as easy and simple. We naturally will be here to help each and every stage of the way.<p> <br> Kind Regards<p> Customer Service
Finance And Contract Hire
good value for money and service was excpetional
Combined Return to Invoice
great web site quick and easy
Combined Return to Invoice
Good
Combined Return to Invoice
Can not believe that I have bought gap insurance on my last three cars directly from my dealership. My last car I only kept for 18 months and as their policy is not transferable I have lost the rest of it. 5/5
Combined Return to Invoice
simple to understand and much easier than other sites to compare cover
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
lots of recommendations online for you and your price was the most competitive
Combined Vehicle Replacement
Very nice easy process
Combined Return to Invoice
I was recommended to get gap insurance by my finance company. Their policy was half as good but more than double the price. Have already recommended to friends and family.
GapInsurance123 Agreed Value
Instruction clear and easy to understand no long drawn out forms to complete, good value too
Combined Vehicle Replacement
Combined Return to Invoice
very user friendly staff, systems and terms thus 5 star
Combined Vehicle Replacement
very straightforward.
Combined Vehicle Replacement
quick and efficient 10/10
Combined Vehicle Replacement
EASY TO USE
Finance And Contract Hire
easy process
Combined Vehicle Replacement
Excellent, This has got to be the easiest insurance cover (GAP) that I have ever experienced.
Combined Return to Invoice
I called a number of companies and was most impressed by your clear advice. I was completely unaware about the potential to defer my start date. Thank you for explaining my options Keith Stewart.
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
So far very good.<p> <br> Gap Insurance 123 Dear Mt Hunt thank you for taking the time to leave your comments. We can assure you that we will be here to make sure that should you ever need to make a claim it is just as simple and quick as buying your policy was.<p> <br> Kind Regards <p> Customer Service
Combined Vehicle Replacement
Even leaving the £300 price differential out as my car is a pre registration vehicle the cover offered by my dealership would of meant that even after being paid I would still of been substantially over of pocket. Replacement cover is a much better option for me.
Combined Return to Invoice
Combined Return to Invoice
Easy to understand and prices are very competitive 5 Stars
Combined Vehicle Replacement
much easier to understand than the pages of terms my dealer gave me. Also I do plan to keep my car for in excess of 5 years so the longer length of cover really works for me.
Combined Return to Invoice
A very simple process with clear instructions and competitive rates.
Finance And Contract Hire
Easy as pie!
Combined Vehicle Replacement
Simples!
Combined Return to Invoice
Nice and easy with simple to follow steps.
Finance And Contract Hire
nice not to have to enter everything but a DNA sample to get a quote
Combined Vehicle Replacement
I was not really aware of gap insurance and even when my dealer spoke to me about it I was still a little uncertain. It was very easy to find out facts and information and the addition of independent rating really helps.
Combined Vehicle Replacement
Combined Return to Invoice
All good
Combined Return to Invoice
a+
Combined Vehicle Replacement
straight forward and easy to understand what to do next
Combined Return to Invoice
I collected my car just over a week ago, then got a call from the finance company talking about gap. I had said no at the garage as they wanted £395.00 but the finance company offered a reduced cost at £250 which I thought was reasonable. That is until I started to look online. I could not get a quote over £100 and yours was about the cheapest at £64.00.
Combined Vehicle Replacement
good
Combined Return to Invoice
Nice to be able to ask questions and get answers in plain English.
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
I had called a number of companies and got so called special deals, your screen price without the hassle was still cheaper, the terms are from what I can see identical.
Combined Vehicle Replacement
Much better value for money and better terms than the policy offered by my dealer.
Combined Return to Invoice
*****
Combined Return to Invoice
Quick, professional, clear and concise exactly as I would expect an insurance company to be.
Combined Return to Invoice
Combined Vehicle Replacement
Very straight forward easy to use website and very competitive rates. Many thanks Mr H West Sussex
Combined Vehicle Replacement
5 stars for policy terms and price
Combined Vehicle Replacement
Finance And Contract Hire
Much cheaper than my lease company and the operator I spoke to was very good at explaining what my cover would do if my car was written off.
Combined Vehicle Replacement
overall the whole experience from a users perspective is very good
Combined Return to Invoice
My last policy was with XXXXX. I called for a quote and even after discount their policy was still £30.00 more for the same level of cover.
Combined Vehicle Replacement
Everything seemed very easy to complete. very satisfied
GapInsurance123 Agreed Value
5 star
Combined Return to Invoice
Good price and easy to complete the forms, no complaints.
Combined Vehicle Replacement
excellent pleased I decided not to simple accept the dealers offer and researched myself instead
Combined Vehicle Replacement
After talking to my dealership who implied all on-line companies policies where not worth the paper that they where written on, I now understand why as it must have been an attempt to dissuade me from looking myself and seeing what I could really get for my money.<p> <br> Gap Insurance 123 - Dear Mr Richardson thank you for taking the time to leave your comments. We can assure you that our policies are fully regulated and backed be the Financial Service Compensation scheme as well as being independently 5 star rated. Our underwriter also providers different types of policies for many many other house hold names. <p> In the interests of being fair we must point out that the price difference is nothing to do with your policy and is completely beyond your dealerships control. Instead taxation and supplier rates means that our policies will always be cheaper. <p> Price is important but our expertise lies in what happens when you make a claim and that is where we believe we excel. <p> Once again thank you for taking the time to leave your comments.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Very straightforward, quick and easy
Combined Return to Invoice
SATISFACTORY
Combined Vehicle Replacement
Was recommended to get a quote from you by work colleague who always has her policies with you and said you have always looked after her.
Combined Return to Invoice
Necessary information is easily accessible and the price is much better than the over inflated quote my garage gave me.
Combined Return to Invoice
Really quick and easy way to but buy insurance (thank goodness), and the best price around! Great, thanks
Combined Vehicle Replacement
10/10
Combined Return to Invoice
Combined Return to Invoice
BY FAR YOUR RETURN TO INVOICE WAS THE BEST OPTION FOR ME AND THE LITTLE EXAMPLES DO HELP.
Finance And Contract Hire
simple to operate and very clear terms, the 5 star rating is also very reassuring
Combined Vehicle Replacement
So far so good. Excellent speedy website, fairly clear and very simple to complete quote form.
Combined Vehicle Replacement
good clear information and value. Pleased with service online and product.
Combined Vehicle Replacement
Good straightfoward.
Finance And Contract Hire
Great to speak to someone how knew what they where talking about.
Combined Vehicle Replacement
good to be offered a choice of cover - will recommend
Combined Vehicle Replacement
1st class
Finance And Contract Hire
very simple process
Finance And Contract Hire
Combined Return to Invoice
pleasure as always, thank you XXXXX
Combined Vehicle Replacement
Combined Vehicle Replacement
Buying through your website has been a great experience. I wish more companies would follow your attention to the process. The only thing is that after completing the purchase I had doubts about the validity of your company. I have effectively just handed over money to a random website in the hopes they will be around for the next 3 years to cover any write off. Looking over the site I do see reassurances with the BIBA and FCA, could these provide actual links to the associations where we could see you on a register? <br> <p> Dear Mr Hannent thank you for taking the time to leave your comments and feedback. Firstly we would like to take the opportunity that both company and underwriters are regulated and that your policy is completely backed by the FSCS. We have are just entering a third stage of expansion and are entering our fifth year on-line. <p> We are also very proud to have won many accolades both within the industry and as a company have over 10 5 star ratings. <p> If ever you would like to contact a member of the team to discuss this matter or any aspect of your cover please do not hesitate to call 0800 195 4926.<p> With reference to the links you suggested we have passed your comments on the relevant department.<p> <br> Once again we really do appreciate the feedback.<p> <br> Kind Regards<p> Customer Service
Combined Return to Invoice
Extremely good service, called up for a bit of information and was attended to in less than a minute.
Combined Return to Invoice
Perfect
Combined Vehicle Replacement
Good value, simple and easy to buy. Let's hope I do not need to use it.<p> <br> Gap Insurance 123 - Dear Mr Ingram-Hawkes thank you for taking the time to leave your comments. We can assure you that should you ever need to make a claim that every step possible has been taken to ensure that the whole process is just as quick and simple.<p> Once again thank you for your feedback.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
No issues using and comparing products. Policy terms are also easy to understand. Prices are also very good value for money in comparison to my dealership and even most of the other online suppliers.
Combined Vehicle Replacement
The experience was fine and easy to use. I opted for the deferred date and this should have been included in the info. above as Start Date Hope this helps.<p> <br> Gap Insurance 123 - Dear Mrs McClean thank you for leaving your feedback. There is a question mark just by the deferred start date which explains how this would work. That said we will forward tour comments to the IT team for review.<p> <br> Once again thank you for your comments as we know it is only by listening to our customers and website visitors that we can maintain our levels of customer service.<p> <br> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Finance And Contract Hire
good
Combined Return to Invoice
good policies and even better price -:)
Combined Vehicle Replacement
Combined Vehicle Replacement
A++++++
Finance And Contract Hire
Much cheaper than my garage and better terms
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Easy website to use
Combined Return to Invoice
Systems and cover are good but nothing is exempt from improvement hence 4 stars.
Combined Return to Invoice
Just called your free number and spoke to XXXXX. He was excellent, informative and friendly. I get my car today, and will be back again in October when my wife's new car arrives. Until then I will recommend 123 to anyone who asks. A big and well deserved 5 Stars
Combined Return to Invoice
Quick and easy
Combined Vehicle Replacement
My dealership had told me not to use online companies with lots of scare tactics!!!! Looking in to it is appears that it was their not so creative attempt at justifying the price differential. After researching the online providers your policy is just as good in terms of performance. Interestingly unlike theirs yours is rated 5 star and still less than 50% of the cost.
Combined Vehicle Replacement
very quick, very easy
Finance And Contract Hire
Good cover, simple to use and much more realistically priced than the £395 my dealer quoted. Will recommend to friends and family.
Combined Vehicle Replacement
Very good. Please make clearer the mileage box. For brand new cars the mileage is zero so a little advice should be given. Ie for a new car please insert 1mile as mandatory.<p> <br> Gap insurance 123 - Dear Miss Patel thank you for taking the time to leave your comments. Our system can not accept 0 miles as every vehicle even brand new will have at least some mileage. On and off transporters and your garages road test. With this in mind we have sent your feedback to our IT department who have requested that your brand new vehicles where the mileage is unknown to simply enter the mileage as either the word delivery or enter the number 1. <p> We apologise for any inconvenience and once again would like to take the opportunity to thank you for your feedback.<p> Kind Regards<p> Customer Service Team
Combined Vehicle Replacement
Very easy to obtain quote and complete online application, also very reasonable cost of premium
Combined Vehicle Replacement
Combined Vehicle Replacement
A very good price, plus easy to buy, no long form to fill out,
Combined Return to Invoice
Easy To use and follow but remember 'New for old' only applies to brand new car under 12 months.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Very simple and straight forward to complete the quote form. I hope I never need it but first impressions give me peace of mind with this company.<p> <br> Gap Insurance 123- Dear Mrs Maxfield we can assure you that we are here for the lifetime of your policy and that for us the acid test of any insurance especially gap insurance is what happens when you make a claim. This is where we genuinely believe that we excel. <p> Once again thank you for taking the time to leave your comments as we really do appreciate all feedback.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Far easier than I first thought. My lease company had only offered one gap cover so I was a little put off by so many different levels. The examples really help and it is much easier having the three levels side by side. Price is excellent as well.
Combined Vehicle Replacement
Very good so far...
Combined Return to Invoice
CLEAR AND SATISFACTORY FOR MY NEEDS. WEBPAGE EASY TO NEGOTIATE AND INFORMATION EASY TO UNDERSTAND.
Combined Vehicle Replacement
Did not know much about gap insurance expect that my local dealer had said I should consider it. Called and spoke to XXXX who was excellent. Friendly, professional and patient even when I could not get to grips with the finer points of replacement cover. Will highly recommend for the no pressure, plain English and professional manor in which your representative dealt with my call.
Combined Vehicle Replacement
10/10
Combined Return to Invoice
I shopped around, and after looking at reviews, and policy terms this is by far the best level of cover I could find online. Most certainly will recommend to friends and family.
Combined Vehicle Replacement
I had originally called a few questions with all intentions of buying a five year replacement policy. I was pleasantly surprised when instead of just taking my money which would of been easier they requested I spoke to my insurer about new for old which will now save me £80.00 on top of the £250 I was already saving in comparison to my dealerships extortionate quote. Fantastic service and not something that I would of normally expected in today's day and age. Well done and keep up the excellent levels of service. *****
Combined Vehicle Replacement
Easy to use website, and the only gap insurer I found which clearly offered a deferred start date for new vehicles.
Combined Return to Invoice
Was not aware that there where so many different types of gap as my dealership only offered finance cover. Really pleased I took the time to research it for myself. Saving over £250 was also a nice surprise and an added bonus.
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Website is a lot easier to use than lots of others the price is also much cheaper even after discount codes.
Combined Vehicle Replacement
Explanations are easy to use really helped me understand my choices.
Combined Return to Invoice
okay
Combined Return to Invoice
Very easy online purchase. thanks
Combined Return to Invoice
Combined Return to Invoice
Nice to talk to a company who preferred to talk about their policies and how they would work in a claim situation instead of comparing others. Good value for money and impeccable cover.
Combined Vehicle Replacement
Simple and straightforward
Combined Return to Invoice
Good value. Bmw could not compete.
Combined Return to Invoice
User friendly website, simple and straight forward. Always the most competitive price. Used this company 3 times now. Very happy.
Combined Vehicle Replacement
Get quotes and understanding the different levels of cover on line was not as daunting or as difficult as my local dealership had said it would be. In fact it was easy to find information, compare costs and lengths of cover.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to work through the on-line form. Spoke to one of your Customer Service Assistants who was very helpful
Combined Vehicle Replacement
Had a word to clarify a couple of points and overall an excellent experience.
Finance And Contract Hire
excellent service, price & terms
Finance And Contract Hire
So easy to buy and great value
Combined Return to Invoice
So much less expensive than my dealership I called to make sure I was doing everything correctly and that it was a total price not a price per year. How silly did I feel?<p> <br> Gap Insurance 123 Dear Ms Meredith thank you for taking the time to leave your feedback. We have a free phone number as we encourage customers to call us as no question is ever silly if you do not know the answer. Gap Insurance is not something that most people do every day so we would always ask that you contact a member of the team no matter what the question as we would much rather answer questions than customers or policy holders have un answered queries.<p> Once again thank you for your feedback<p> Kind Regards<p> Customer service<p>
Combined Vehicle Replacement
Great customer service and very satisfied with terms and conditions of cover.
Combined Return to Invoice
Quick and simple to understand I would highly recommend.
Combined Vehicle Replacement
Answered all my questions as my local dealership did not go into so much detail. I feel much better knowing what would happen and who would do what if my car was ever written off. 5 stars
Combined Vehicle Replacement
First class sign up process, haven't had the need to claim so can't comment on that service<p> <br> Gap Insurance 123 <p> Thank you for leaving your comments. We can guarantee that every step possible has been taken to ensure that our claims process is just as easy and that we are here to help every stage of the way.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Easy to compare levels of cover on quote page. defaqto rating is reassuring
Combined Vehicle Replacement
Simple efficient and easy to understand cover
Combined Return to Invoice
Combined Vehicle Replacement
Good credentials and simple cheap policies with good terms
Combined Return to Invoice
No criticisms so far, systems where straightforward, levels of cover and price competitive and fair.
Combined Return to Invoice
Combined Return to Invoice
Quoted £299 by my garage, so £111 from Gapinsurance123 is amazing value. Hope to never need the cover, but it gives us piece on mind!<p> <br> Gap Insurance 123 Dear Mrs Stewart we can assure you that we will be here to help you though the claims process each and every step of the way should you ever it need it. <p> Once again thank you for taking the time to leave your comments.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
I simply cannot believe how much this save me from what the leasing company has offered me!
Finance And Contract Hire
My ford dealership quoted me over £400 for a policy for my Fiesta. This would of meant an extra amount on top of my monthly payment which was taking it just a little over budget. Pleased as punch with your quote! £64 for the whole 3yrs. Just going to call the garage now and tell them not to bother with my gap. Thank you Jacquie Longman
Combined Vehicle Replacement
Better terms than my dealer and thank fully sustainably more cost efficient.
Finance And Contract Hire
Such a straight forward service. I called up to ask a couple of questions and got through to someone straight away who was really helpful. Would definitely recommend
Combined Vehicle Replacement
I called a competitor of yours who was so rude I put the phone down. By comparison I called to ask a question and the service from XXXXX was outstanding. The advisor was friendly, none offensive and actually appeared to care about me understanding the various policies, and what they would do for me in my circumstances. Superb! 5 stars.
Combined Return to Invoice
10/10 will recommend to friends and family
Combined Vehicle Replacement
Easy to use and explained in plain English so that everybody can under stand the cover.
Combined Return to Invoice
Fantastic, simple and even better much cheaper than my local garage who had quoted £345 & that was after discount. Rip off merchants!<p> <br> Gap Insurance 123 - Dear Mr Williams in the interests of being fair we have to point out that the price difference is not your dealerships fault. Instead variations in levels of IPT and supplier rates means that the price difference is beyond your dealership or garages control. <p> In the meantime once again thank you for taking the time to leave your comments and we hope that you have many happy years of motoring with your new vehicle.<p> Kind regards<p> Customer Service.
Combined Return to Invoice
Very easy process.
Finance And Contract Hire
Very good, top class service and policies which are easy to understand.
Finance And Contract Hire
Combined Vehicle Replacement
We had originally taken gap insurance out with our dealership and it was only when I was discussing the deal I managed to get on my car with my son that he highlighted the cost differences of buying via websites such as yours. Very happy to have saved over £400 for a policy which as a it works out a lot more flexible.
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
easy to use and simple to compare cover as side by side quotes makes it much easier
Combined Return to Invoice
Highly recommended, A+
Combined Vehicle Replacement
Combined Vehicle Replacement
You are well known and recommended 5/5
Combined Return to Invoice
Good value for money and simple to use.
Combined Return to Invoice
great thanks good info on website great price
Combined Return to Invoice
Much cheaper than the garage
Combined Vehicle Replacement
All explained nicely
Combined Return to Invoice
Combined Return to Invoice
Super efficient systems, good terms and excellent price
Combined Vehicle Replacement
Quick and very easy to understand policies
Combined Return to Invoice
Combined Return to Invoice
Very simple website, stress free transaction
Combined Vehicle Replacement
Simple enough explanations
Finance And Contract Hire
GOOD REPUTATION ON LINE AND VERY FAIR PRICE FOR COVER
Combined Vehicle Replacement
Combined Vehicle Replacement
Normally buy my gap insurance direct from my supplying dealership but this time they quoted over £700 for just three years. In hindsight I am glad they did your cover is slightly more comprehensive and is less than £130. Will most definitely recommend.
Combined Vehicle Replacement
Fine
Combined Return to Invoice
Combined Return to Invoice
Very easy and clear site to use.
Finance And Contract Hire
given your details on recommendation
Combined Vehicle Replacement
best price online with good overall terms and reviews = 5 stars
Combined Vehicle Replacement
Super fast response time for email question, nice to know you are on the ball!
Combined Vehicle Replacement
I have never had a car written off but this is the first time I have ever spent this much money on a car. For the sake of £100 it is worth it just for the extra peace of mind.
Finance And Contract Hire
That was simple for the piece of mind I receive.
GapInsurance123 Agreed Value
A+++
Combined Return to Invoice
no hidden charges or surprises and cover which is at worst at least as good as the cover offered by my garage
Combined Return to Invoice
Easy to set the Gap Insurance with clear instructions and an easy to use website.
Combined Return to Invoice
good online reviews
Combined Return to Invoice
Great
Finance And Contract Hire
simple to follow and good price
Combined Return to Invoice
no fuss systems with plain English and good reviews
Combined Vehicle Replacement
Combined Return to Invoice
Very good, straight forward site. Helpful information. Good value insurance
Finance And Contract Hire
Good, clear and easy process. Fully explained in plain English and reasonably priced. Thank you
Combined Return to Invoice
Refreshing to see clear information without the OTT sales and marketing. Very Good.
Combined Vehicle Replacement
Combined Return to Invoice
10/10
Combined Vehicle Replacement
Superior cover than the policy promoted by my dealer. Good reputation and fair price
Finance And Contract Hire
quick and easy
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Being able to compare cover across numbers of years is plus point.
Combined Return to Invoice
Terms which are not excessively difficult to understand and good price. Will recommend to friends and family.
Combined Vehicle Replacement
First Class I spoke to Xxxxxx who was very helpful and imformative. I will definitely recommend gapinsurance123.co.uk
Combined Return to Invoice
very simple to use and reassuring backup via call centre
GapInsurance123 Agreed Value
Easy process to complete, submit and complete.
Combined Return to Invoice
Very easy to use Staff were extremely helpful in explaining different policy's,Highly Recommend!
Finance And Contract Hire
Finance And Contract Hire
Very good. I was quoted over £400 for a three year cover by my dealership and was pleasantly surprised to find better cover for £300 less. Bargain!
Finance And Contract Hire
good
Finance And Contract Hire
£200 cheaper than my lease company and your cover is much more comprehensive. I.E your policy pay's towards my excess and I do not have to mess around talking to insurance companies who always offer insulting prices if I make a claim - 5 stars
Combined Return to Invoice
It was quick to complete the application. However, you have a very little option to choose the claim limit.<p> <br> Gap Insurance 123 - Dear Mr Rai thank you for your comments. Behind the scenes our underwriters have bandings. E.G a claim limit up to £10,000 is so much and a claim limit up to £25,000 is x amount more. Rather than artificially create bandings, in essence charge you more for the same level of cover, which naturally would not be as cost efficient for policy holders we, where ever possible mirror the banding we are charged. <p><br> However that said we will pass your comments to the relevant departments for review.<p><br> Kind Regards<p> Customer Service
Combined Return to Invoice
Easy to use and piece of mind thanks you
Combined Return to Invoice
Very easy to set up, I hope that we never have to use it (The GAP Insurance) but the real opinion will be if we do!<p> <br> Gap Insurance 123 - Dear Mr Ellison we can set your mind at rest that should you ever need to make a claim we have made every attempt possible has been made to ensure that making a claim is just as simple and straight forward.<p> <br> In the meantime if you need any assistance or would like to discuss your level of cover please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Easy site to negotiate, with clear explanations, well done!!
Combined Return to Invoice
Combined Vehicle Replacement
It was really helpful and quick to do it .Really good service.
Combined Vehicle Replacement
excellent service
Combined Vehicle Replacement
Quick and easy
Finance And Contract Hire
Could not download or view a coy of the policy right at the end of the process just before payments was made. Please resolve.<p> <br> Gap Insurance 123 - Dear Mr Mirza we are so sorry to hear that you where anything less than 100% happy with our policies or services.<p> The documents are available to view just above the price of the policy ( before you decide which policy to buy) and then again when our system asks you to confirm that you have read your documents.<p> In view of your feedback score we will pass your comments forward to the relevant department.<p><br> In the meantime once again we appreciate your comments and thank you for taking the time to let us know your feedback.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Very quick, efficient and easy process. Also very pleased with the price I was given.
Combined Return to Invoice
very good
Combined Vehicle Replacement
Finance And Contract Hire
made my day
Combined Vehicle Replacement
Finance And Contract Hire
good so far
Finance And Contract Hire
Finance And Contract Hire
Very easy to use website and explanations in plain English! A* website. Very fair quote! Great Service - Hope I don't have to use it though!<p> <br> Gap Insurance 123 - Dear Mr Mullins thank you for your comments. To be brutally honest we hope that you do not need to make a claim either. However if ever you do we can assure you that the claims process will be just as easy. Simply complete the claims pack send it back to the claims team and we will do the rest. Our policies no matter how good can not stop your vehicle from being stolen and they can not stop you from having an accident. We can however ensure that your claim is handled super efficiently and that payment is made at hyper speed.<p> If ever you would like to talk about your level of cover please do not hesitate to contact a member of the team.<p> Once again thank you for your feedback<p> Kind regards<p> Customer Service
Combined Return to Invoice
I was recommended to call you by my brother in law who has his policy with you.
Combined Return to Invoice
good reputation and excellent prices A+
Combined Return to Invoice
Systems where easy to use and simple to find information. Also good to be able to comparative quotes side by side.
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Easy to understand and to purchase. Hope I never have to use it!<p> <br> Gap Insurance 123 - Dear Mr Norris thank you for taking the time to leave your comments. We can promise that should you ever need to make a claim our systems have been designed to be as simple and straight forward as buying your policy was. Simply complete the claims pack and let our claims team do the rest.<p> Should you ever wish to discuss your level of cover please do not hesitate to contact a member of the team on 0800 195 4926. <br> Kind regards<p> Customer Service
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Very Simple :-)
Combined Return to Invoice
plain and simple very good web site
Finance And Contract Hire
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
cant believe how cheap it is, upon getting my car yesterday the car dealer offered me gap insurance for £350 and ive saved massive amount of money using this company Gap123 response - We are glad to hear that you have saved money using GapInsurance123. However, it is a not all about the price you pay. The Gap123 product is an independently 5 Star Rated product, as well as being featured by Which? for a number of years.
Finance And Contract Hire
Combined Return to Invoice
Outstanding support via customer service, friendly, helpful and in no rush. They where more concerned about making sure I understood my options and what each level of cover would mean to me, which is a nice change from the buy buy tactics used by most call centres. I will recommend to friends and family. 10/10
Combined Return to Invoice
Good experience, everything explained well and very easy to complete the transaction.
Combined Return to Invoice
This is the second time I have used this company and the reason I did not hesitate to do so is because of the great value for money and ease of this website.
Combined Vehicle Replacement
Straight forward to set up , the proof of the pudding will be in the eating, fingers crossed<p< <br> Gap Insurance 123 - Dear Mrs West thank you for taking the time to leave your comments. We can assure you that while we can never loose sight of the fact that for you to make a claim either you have been a victim of theft or involved in an accident, we will do everything possible to make sure that at least the claims process will be as stress free and quick as possible.<p. Once again thank you for your feedback.<p> <br> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Good value for money and very easy to use
Combined Vehicle Replacement
Simple to understand terms 5 stars
Combined Return to Invoice
Your strong reputation online and the five star rating gives a lot more peace of mind.
Combined Return to Invoice
Self explanatory systems and relatively straight forward policies
Combined Vehicle Replacement
compared to my dealer and even other online providers you where still best price
Combined Vehicle Replacement
Combined Vehicle Replacement
*****
Combined Return to Invoice
Combined Return to Invoice
Good. Straight forward
Combined Return to Invoice
Good, hopefully will not have to test the claim system
Combined Return to Invoice
Policy purchasing process was clear and easy to complete.
Finance And Contract Hire
Simple and quick to get a quote up, although I was nit sure which typw I should pick. A quick call to the freephone number (other insurers please take note!!) and the differences were clearly explained to me. Great experience all round
Combined Vehicle Replacement
Combined Vehicle Replacement
very efficient service, great value for money, saved £51 on dealership quote with better benefit. sourced site from which. thanks
Combined Return to Invoice
Very easy to use and compare the different levels of cover. The 5 star also gave me more peace of mind.
Finance And Contract Hire
much better value for money than my lease company
Combined Vehicle Replacement
Good cover and fair price
Combined Vehicle Replacement
simple to read and understand policies
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to arrange GAP Good value.. Web site navigated easily and without fuss.
Combined Return to Invoice
Straight forward and no fuss.
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent. Simple and easy to follow.
Combined Vehicle Replacement
Fine
Combined Vehicle Replacement
If my local dealer had been more reasonable I most likely would not of looked on line. But at over £400 their cover was just too expensive.
Combined Return to Invoice
better cover at a third of the dealers price
Combined Vehicle Replacement
Combined Return to Invoice
easy to use, no fuss and superior pricing
Combined Return to Invoice
Simple to use and much better value for money than I was originally offered
Combined Vehicle Replacement
easy to use, good cover and excellent price
Combined Vehicle Replacement
Brilliant prices and simple website - you don't ask my phone number just to receive a quote which is also appreciated.
Finance And Contract Hire
Combined Return to Invoice
saw your details on Which website
Finance And Contract Hire
helpful, friendly and professional customer service support
Combined Vehicle Replacement
much more straightforward than expected and a lot easier to use than most of your competitors
Combined Return to Invoice
VERY STRAIGHTFORWARD. COST OF POLICY VERY GOOD
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Fine
Combined Return to Invoice
was recommended to use you by my dealer who no-longer offers gap insurance
Combined Vehicle Replacement
Combined Vehicle Replacement
once I understood what gap insurance is and what it covers for the sake of the cost I would not be without it
Combined Vehicle Replacement
was recommended to use you by family friend who has a policy with you
Finance And Contract Hire
much cheaper than my dealer XXXXXXXXX offered who wanted over £400 for the same cover.
Combined Vehicle Replacement
Gap Insurance 123 - Dear Nathan we where so sorry to see that you are anything less than 100% happy with our service. Unfortunately you have not left any feedback so we can not gauge what you where unhappy about. With this in mind can you please contact a member of the team on 0800 195 4926 where we would welcome your comments.<p> <br> Kind Regards<p> Customer Service Team
Combined Return to Invoice
10/10
Finance And Contract Hire
excellent service and very well explianed
Combined Return to Invoice
Combined Vehicle Replacement
simple and easy to use and prices are very competive.
Combined Vehicle Replacement
Excellent 5/5
Combined Return to Invoice
Combined Vehicle Replacement
Excellent service. Easy to use website and a pleasure overall.
Combined Return to Invoice
Combined Vehicle Replacement
good
Combined Return to Invoice
was recommended by family friend who has a policy with you
Combined Return to Invoice
nice and easy to use, simple terms and very good price
Finance And Contract Hire
Very quick & easy. Hopefully will not be using it .! <br> <p> Gap Insurance 123 - Dear Mr Beastall Thank you for taking the time to leave your comments. We can assure you that should your vehicle ever be written off we will be here to ensure that the claims process is as smooth and quick as possible. <p> <br> Once again we appreciate your feedback.<p> <br> Kind regards Customer Service Team
Combined Vehicle Replacement
Combined Vehicle Replacement
The quotation was quick and the examples comprehensive. Thanks Donna
Combined Return to Invoice
Having just spent ages talking to car insurance companies for quotes I was very impressed with service. 10/10
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Excellent!
Combined Vehicle Replacement
good policy, good price
Combined Return to Invoice
one of the easiest websites to use that I have seen for a long time
Combined Return to Invoice
Combined Vehicle Replacement
Easy to follow and very simple to calculate quotations.
Combined Vehicle Replacement
My dad told me about gap insurance and my dealer did try to persuade me to take their level of cover. I Googled GAP and yours was the first to come up. Much cheaper than my dealer and very simple to understand.
Combined Return to Invoice
straightforward easy to use website with minimal questions
Combined Vehicle Replacement
Quick, simple and fair
Combined Return to Invoice
The website is straightforward to navigate and the information easy to find. The policy documents are not overly long and are written in language that I could comprehend. The price was better than some other websites that I looked at - who claimed to be the cheapest.
Finance And Contract Hire
Combined Vehicle Replacement
Nothing is perfect or beyond improvement but the price and online experience was more than satisfactory. Well done 4 stars
Combined Vehicle Replacement
Combined Return to Invoice
Excellent
Combined Return to Invoice
what a joy to set up - simple and clear !
Combined Return to Invoice
Combined Return to Invoice
Relatively quick, although I had a problem with your 'details' screen. If you enter 0 mileage for a new car, the form will not submit. The real problem is that there is no validation message to tell you that this is a problem - the mileage field border just changes colour (being colour-blind, it's really not obvious!). I was on the brink of giving up and going with a competitor when I noticed this. It's a minor tweak to your website, but it nearly lost you business.<p> <br> Gap123 response - thank you for your comments, and of course we welcome such feedback to enable us to improve our systems. The reason why the number '0' would not be valid is simply that even new vehicles would always have some miles on the clock. Our system will take any number, or even the term 'Delivery Mileage' for that section. We do thank you for your comments, and we will look to improve our systems on that point.
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to get a quote
Combined Vehicle Replacement
VERY EASY TO FOLLOW WEB SITE AND INFORMATION
Combined Return to Invoice
Fast and efficient telephone support and exceptionally competitive price. A+
Combined Return to Invoice
Very easy - good information and examples available - great cover for a great price
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good to use and ridiculously cheaper than my garage for what appears to be at worse comparable cover.
Combined Return to Invoice
Good
Combined Vehicle Replacement
Very straightforward, and very competitive price, would recommend this site
Combined Vehicle Replacement
Clear and easy web site to use.
Finance And Contract Hire
*****
Combined Return to Invoice
Seems to be straightforward, however as always the proof of how good the product is if you have to use it. Otherwise process very easy.<p> <br> Gap Insurance 123 - Dear Mr Heywood thank you for taking the time to leave your comments. We can assure you that every step possible has been taken to ensure that making a claim is as simple as possible. For us the most important test of any policy is what happens when you make a claim and this is where we genuinely believe that a combination of our support and the claims teams expertise makes a real difference.<p> <br> If ever you would like to talk about your policy, your level of cover or in fact anything that you consider appropriate please do not hesitate to contact a member of the team on 0800 195 4926. <p> <br> Kind regards<p> Customer Service
Combined Return to Invoice
Combined Return to Invoice
Easy so use website. Clear policy documents.
Combined Vehicle Replacement
Combined Vehicle Replacement
Best quote for me - 10/10
Combined Vehicle Replacement
Quick, efficient and easy best of all very competitive quote.
Combined Vehicle Replacement
Ease of use and policy terms absolutely 5 star!
Finance And Contract Hire
The £399 quoted by me dealer was far to expensive and I almost did not bother. I would of taken the risk myself, however for less than £80 it is a complete no-brainer!
Combined Return to Invoice
good cover and superb price - 5 stars
Finance And Contract Hire
Combined Return to Invoice
MY FRIEND RECOMMEND THIS PRODUCT. HE IS A CAB DRIVER AND HAD A GAP INSURANCE AND HE HAD AN ACCIDENT IN THE PAST AND GAP INSURANCE SORT THE ISSUE IN A EXCELLENT WAY.
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
So far so good, simple to use, easy to understand and much more realistic price,
Combined Return to Invoice
Very straight forward website
Combined Vehicle Replacement
Very informative yet still simple to use and build quotes.
Combined Return to Invoice
10/10 Excellent to use and simple to navigate
Combined Vehicle Replacement
Great experience of 123 so far. The examples of how the cover work makes it easy to choose which one is best.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent. Returned my call. Very helpful over the phone. Quote and website easy to navigate. Happy customer.
Combined Vehicle Replacement
simple to use from start to finish
Finance And Contract Hire
Simple & economic to purchase.
Combined Vehicle Replacement
Good policy conditions and much better than the over inflated price my local dealership offered.
Combined Vehicle Replacement
satisfactory
Combined Return to Invoice
Excellent, price and service
Combined Return to Invoice
Normally I take gap insurance directly from my car garage but this time they wanted over £400. After a little research I found you. All the promises for once seem to check out. Much more reasonably priced and simple to follow terms. Will most certainly recommend to friends and family.
Finance And Contract Hire
Combined Return to Invoice
Very simple system to use. Easy to understand what to do next and it is all written in plain English! W-woo 5 stars!
Combined Return to Invoice
very easy and clear to understand
Combined Vehicle Replacement
Excellent! Quick and easy. Thank you
Finance And Contract Hire
Very Quick, Efficient and Competitive
Combined Vehicle Replacement
First class service have used before
Combined Return to Invoice
Fine thank you
Combined Return to Invoice
Finance And Contract Hire
very competitive price, quick, easy and simple to use
Combined Vehicle Replacement
very simple to use and really liked examples
Combined Vehicle Replacement
Combined Vehicle Replacement
excellant quick and easy to use website and very reasonable prices
Combined Vehicle Replacement
Very easy to set-up
Combined Return to Invoice
Easy interface. Easy choice system Easy payment methods 5 star
Combined Return to Invoice
Combined Return to Invoice
much better than I was expecting
Combined Return to Invoice
10/10
Combined Return to Invoice
Very good system. Easy to use, simple to navigate and much better value for money than the £395.00 policy my local Skoda dealer offered.
Combined Return to Invoice
Independent rating certainly gives extra peace of mind.
Finance And Contract Hire
perfect, no pressure, no rush and good value
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Lots of information on web which is still simple to modify and see the cost implications of various levels of cover.
Combined Vehicle Replacement
Gap 123 website is easy to use and cover is cheap
Combined Return to Invoice
A 5 year policy is still over £250 less than my dealership. Well done - Would of given 6 stars if system would of taken.
Combined Vehicle Replacement
What a pleasure, and a nice change, called to ask a question and unlike most call centres today, lady was helpful and friendly
Combined Vehicle Replacement
Straightforward
Combined Return to Invoice
Very good customer service
Combined Vehicle Replacement
Combined Vehicle Replacement
My experience was very good. I spoke to one of your staff who was very helpful and explained each of the various options to me and answered all of my queries. Thank you for your help, very professional and efficient
Combined Return to Invoice
competitive price and excellent telephone support
Combined Vehicle Replacement
5 star
Finance And Contract Hire
Good experience however I was informed I could put both my name and my husbands name on policy however on line it does not permit you to do that.<p> <br> Gap Insurance 123 Dear Mrs Batram thank you for taking the time to leave your comments. The rules and regulations about who's name policies have to be in are very strict. That said it is very common for partners and spouse who live at the same address to have joint policies however at present for technical and logistical reasons this can only be done if you call the help line. Alternatively you can register the policy then contact a member of the team who can add the second name.<p> We will of course pass you comments on to our IT department, once again we thank you for taking the time and effort to leave your feedback. <p> Kind Regards<p> Customer Service.
Combined Return to Invoice
I was a bit unsure in the difference between return to invoice and replacement car cover in terms of a hire purchase agreement. I did try calling but it was busy. In the end I couldn't see why one was worth £50 more than the other so went with return to invoice cover.<p> <br> Gap Insurance 123 - Dear Mr Shaw thank you for taking the time to leave your feedback. We are sorry that there was no-one available to talk to you and hope that you tried the call back facility which is always available at peak times or when we are experiencing high levels of calls.<p> In view of your comments we will contact you later today to make sure that you understand your policy and how it would work should you ever need to make a claim.<p> Once again we really do appreciate your feedback. <p> Kind regards<p> Customer Service
Combined Vehicle Replacement
A+ service
Combined Vehicle Replacement
simple to get a quote and very easy to understand terms
Finance And Contract Hire
Finance And Contract Hire
Relatively easy to use and compare levels
Combined Return to Invoice
Very efficient service - would recommend to others
Combined Vehicle Replacement
Dealer price was much higher and their policy only covered invoice price. Having negotiated a substantial discount just getting back the invoice price would of meant that I still would not of had enough to replace my Zafria.
Combined Vehicle Replacement
Very good.
Combined Return to Invoice
5 star
Combined Return to Invoice
good
Combined Return to Invoice
good cover & fantastic deal
Combined Return to Invoice
5/5
Combined Vehicle Replacement
good value for money and clear terms
Combined Return to Invoice
Easy to set up and competitive price.
Combined Vehicle Replacement
Much cheaper than my garage and your terms are very simple & clear :-)
Combined Return to Invoice
Very quick and easy to use.... Great prices too!!
Combined Vehicle Replacement
What a highly pleasant transaction in purchasing gap insurance, I never realised how easy it would be, thank you 123
Combined Vehicle Replacement
Simple and easy to follow
Combined Return to Invoice
Combined Vehicle Replacement
good system, relatively easy to use. In you 'Why use us' section, suggest you include that you pay up to £250 excess on motor insurance policy - it's another good point.<p> <br> Gap Insurance 123 - Dear Miss Bonner thank you for taking the time to leave your comments. You are right we do pay up to £250.00 towards your own motor insurance excess. <p> Kind Regards<p> Customer Service
Finance And Contract Hire
Very good.
Finance And Contract Hire
quick and simple to use
Combined Return to Invoice
easy to follow terms
Combined Vehicle Replacement
Very easy to use website. Very good products at a reasonable price. Different policies available clearly explained on the site.
Combined Vehicle Replacement
very good
Combined Return to Invoice
NEVER CONSIDERED GAP BEFORE BUT THIS IS THE MOST I HAVE EVER PAID. SO AFTER OVER 20 YEARS NEVER HAVING A CAR WRITTEN OFF IT WOULD BE JUST MY LUCK. FOR THE EXTRA PEACE OF MIND, GAP FOR £97.00 IS VERY REASONABLE.
Combined Vehicle Replacement
no issues, excellent price
Combined Return to Invoice
Really happy your 5 year quote is over £300 less than my dealers which was just finance cover.
Combined Vehicle Replacement
Clear, well set out informative instructions with simple to follow steps.
Combined Return to Invoice
Combined Return to Invoice
An easy site to use, the prices are competitive compared with dealer GAP insurance, most delighted at saving £642 with this website and disgusted how much the dealers wanted to charge me. I will recommend to friends and family. Great to have piece of mind if anything happens. Greg C
Combined Vehicle Replacement
Combined Return to Invoice
I knew my local dealership would be making money if I bought their policy as they where trying so hard, but £695 for 3yrs! Really pleased I bothered to look online as much better value for money.
Combined Vehicle Replacement
Very good. Easy to follow, build quote and compare polices.
Combined Return to Invoice
Combined Vehicle Replacement
Very easy website to use - good price and cover.
Combined Return to Invoice
Quick and easy. Can't complain
Combined Return to Invoice
Combined Vehicle Replacement
Very straightforward.
Combined Return to Invoice
No issues, straight forward enough to use and embarrassingly cheaper than my dealership.
Combined Vehicle Replacement
Very clear and precise detail of cover provided. Very easy to get the correct level of cover.
Combined Return to Invoice
Combined Return to Invoice
Very easy and pleasant many thanks
Combined Vehicle Replacement
Good no-nonsense value for money.
Finance And Contract Hire
10/10
Combined Return to Invoice
best price I could find online 10/10
Combined Vehicle Replacement
user friendly and good illustrations of how different levels would act
Finance And Contract Hire
ok
Combined Vehicle Replacement
Simpler than I expected
Combined Return to Invoice
Combined Vehicle Replacement
The price was so different than the cover offered by my dealer I called to ask if it was a annual cost. How silly did I feel! <br> <p> Gap Insurance 123 - Dear Mr Aston thank you for taking the time to leave your comments. We never consider any question silly and are never offended. Instead it is exactly why we have the free phone number. Should you ever wish to talk about your level of cover please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
good - 5 star
Combined Vehicle Replacement
As someone who did not know a lot about gap I was a little nervous looking online. But systems where clear concise and simple to understand.
Combined Return to Invoice
Very helpful telephone support and definitely no sales blurb.
Finance And Contract Hire
Easy to use great price
Combined Return to Invoice
Very good easy to complete form hope service is as good if I need to use it.<p> <br> Gap Insurance 123 - Dear Mr Williams thank you for taking the time to leave your comments. We completely understand that making any insurance claim especially gap insurance that is the most important aspect of any policy and this is where we genuinely believe we excel in levels of customer service. <p> With this in mind we can assure you that should you ever need to make a claim that we will be here to help and assist each and every step of the way and make the whole process as quick, easy and simple as possible. <p> Kind regards<P. Customer Service
Finance And Contract Hire
Superb!
Combined Vehicle Replacement
Finance And Contract Hire
Reasonably straightforward and covers what I was concerned about having not realised until talking with friends the difference between full comprehensive insurance and GAP insurance.
Combined Vehicle Replacement
good
Combined Return to Invoice
Combined Return to Invoice
Very quick, easy and competitive. Hope I never have to claim though!<p> <br> Gap Insurance 123 - Dear Mr Lewis thank you for taking the time to leave your feedback. We can assure you that should you ever need to make a claim that both customer services and the claims team will be here to ensure that it is as easy and simple as possible.<p> Kind regards<p> Customer Service
Combined Vehicle Replacement
Combined Return to Invoice
Spot on- no issues to use and much cheaper price than my lease company.
Combined Return to Invoice
excellent price and simply to follow system
Combined Return to Invoice
Quick and easy
Combined Return to Invoice
Dealer wants £399 for 3 year cover, with added interest as they put it on the finance (which was for 5 years). When I found I could get a full 5 year policy for less than £200 from Gap Insurance 123 then it is not a difficult decision really! Thanks for saving me £300+
Combined Vehicle Replacement
Combined Return to Invoice
A+ *****
Combined Return to Invoice
No issues and less than half the price my local garage wanted
Combined Return to Invoice
GOOD PRICE - COMPETITIVE TERMS
Combined Return to Invoice
Finance And Contract Hire
quick and painless
Combined Vehicle Replacement
simple to use and easy to compare, good
Finance And Contract Hire
good value
Finance And Contract Hire
Very good, clear description of the various types of gap and an easy form to fill in
Combined Return to Invoice
Feedback - I was offered gap insurance for £550 by my motor dealer, so glad I decided to do my own research. Equally impressed by reviews.
Combined Vehicle Replacement
Combined Vehicle Replacement
Nice and easy to use :-) 5 stars
Combined Vehicle Replacement
much better value for money than my local garage offered and their policy was only covering the finance
Finance And Contract Hire
simple policies to understand unlike many of your competitors
Finance And Contract Hire
SIMPLE WEBSITE TO USE AND CLEAR EXAMPLES AND INSTRUCTIONS. GOOD PRICE
Combined Return to Invoice
really good
Combined Vehicle Replacement
excelllent
Combined Vehicle Replacement
Simple and easy to use web site. No hard sell like the garage. Saved over £200.00 with 123
Combined Return to Invoice
Easy to use, very competitive price
Combined Return to Invoice
Very good thank you!
Combined Vehicle Replacement
Good, Excellent price. One thing that if being picky. When you enter the Car Reg automatically brings up the car details (if Registered)<p> <br> Gap Insurance 123 - Dear Mr Jones Thank you for taking the time to leave your comments. Our IT Department is already working on an system upgrade which will include this feature as well as many upgrades which will make using 123 even easier. In the meantime we thank you for your patience and feedback. It is feedback like yours which has helped us understand exactly what policy holders and visitors need to make the process of choosing, comparing and buying gap insurance as simple and self explanatory as possible and helped us maintain our levels us customer service.<p> Kind Regards<p> Customer Service Team
Combined Return to Invoice
Excellent !!
Combined Return to Invoice
Satisfactory
Combined Vehicle Replacement
My local dealership had given me a stark and some what concerning warning about sourcing my policy online. After further investigation it seems that the only real difference is that I will not get a pretty booklet, however I will save over £400.
Combined Vehicle Replacement
very simple to look at different cover and see how they would work, the examples do really help
GapInsurance123 Agreed Value
great price even better service
Combined Return to Invoice
Very straight forward and simple service
Combined Vehicle Replacement
Excellent A++++
Finance And Contract Hire
Easy to follow instructions on your website..
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
excellent 5 stars
Combined Return to Invoice
You where the first company I had called for a quote and even after shopping around you where the most competitive and seemingly genuine. <p> <br> Gap Insurance 123 - Dear Mr Roach thank you for taking the time to leave your comments. As any bonus's we are paid is directly linked not to policies sold but levels of customer satisfaction it really is in our interests to ensure that you understand your quotation and how our policy would work should your vehicle be written off. So we are pleased that your where happy with the levels of service.<p> Once again thank you for your feedback.<p> Kind regards<p> Customer Service Team.
Combined Return to Invoice
simple to follow policies & much better value for money
Combined Vehicle Replacement
A+
Combined Vehicle Replacement
Quick easy and much better value than my finance company offered. Thanks
Combined Vehicle Replacement
best deal I could find for a 5 year policy anywhere on the net
Combined Vehicle Replacement
outstanding service from start to finish
Combined Vehicle Replacement
Easy web site to use with fast results . Clear explanation of cover and addition information provided was useful and made me feel confident that I had chosen the right cover for me.
Combined Vehicle Replacement
good to see UK based call centre!
Combined Return to Invoice
Combined Vehicle Replacement
Much simpler than I expected to evaluate cover levels and a lot cheaper than my dealership said it would be.
Finance And Contract Hire
Great
Combined Return to Invoice
Combined Vehicle Replacement
GOOD
Combined Vehicle Replacement
Combined Vehicle Replacement
Exceptional - very easy to deal with - and through to someone with a query answered within 20 seconds!
Combined Vehicle Replacement
Gap insurance is not a easy insurance for me to understand so really impressed with the easy at which I was able to compare and adjust quotes.
Combined Vehicle Replacement
Easy to follow and very simple to compare quotes
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
fine and straight forward and clear details on web site
Combined Vehicle Replacement
Very user friendly and much better price than my local dealer offered. Would recommend.
GapInsurance123 Agreed Value
good
GapInsurance123 Agreed Value
Very efficient rep support and the valuation was, although not exactly what I had paid, a lot better than I thought it would be.
Combined Vehicle Replacement
EASY AND SIMPLE TO USE - SUPERB!
Finance And Contract Hire
Very good, had to call to check something and the telephone operator was fantastic, second to none. Jamie
Combined Vehicle Replacement
Combined Vehicle Replacement
good
Finance And Contract Hire
Quick, simple and good value for money.
Combined Vehicle Replacement
Combined Return to Invoice
simple and easily managed site with all the information required clearly set out
Combined Return to Invoice
Combined Return to Invoice
Will you be sending me a hard copy by the post?<p> <br> Gap Insurance 123 - Dear Mr Shrestha we have sent a hard copy via Royal Mail which should be with you within the next 72 hours. A copy has already been sent via your email. If it is not already in your inbox please check your junk or trash folder. As we have a registered business address your spam filter may have re-directed your receipts in error. <p> In the meantime once again thank you for taking the time to leave your comments and thank you for choosing Gap Insurance 123. <p> Kind Regards<p> Customer Service.
Combined Return to Invoice
Excellent price and service
Combined Vehicle Replacement
Quick and easy to set up. Let's hope I never have to find out how good you are in the event of an incident!<p> <br> Gap Insurance 123 - Dear Ms Elsby thank you for taking the time to leave your feedback. As genuinely good quality and value for money as we believe our policies to be they can not stop your vehicle from being written off. However should the worse ever happen we can assure you that should you ever need to make a claim that we will here to ensure that your claim is handled at hyper speed.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
Very good easy to complete and also contacted you directly with a query and staff where very helpful and polite, would recommend you.
Combined Return to Invoice
Very user friendly
Combined Return to Invoice
All seemed very straight forward and easy to use. Premium was lower than quoted by main dealer.
Finance And Contract Hire
still not received my confirmation email however you have taken my money? This was a month ago? can you help?<p> <br> Gap123 response - We are sorry to learn that you have had a problem accessing your documents. If the payment has been taken then the policy will be active. We have checked our records and our system shows all emails have been sent, with none returned (or bounced back). This may indicate that the email may have been directed to a 'junk' or 'trash' folder on your email client. <br> Unfortunately in leaving your comments you have not left a name, email address or vehicle registration number for us to identify you by. If you can contact us on 0800 195 4926 or by email to [email protected] we will assist you immediately. <p> Kind Regards<p> Customer Services
Combined Return to Invoice
Very easy and so much cheaper than what the dealer quoted!
Combined Return to Invoice
Combined Return to Invoice
Excellent, very easy to build quote and simple to compare. Good reviews make a difference as well :-)
Combined Return to Invoice
OK
Combined Return to Invoice
Hopefully will never need to use it but it gives peace of mind. Very easy to use website.
Combined Return to Invoice
Help line very good and competitive price
Combined Vehicle Replacement
Really easy and fast! Great price!
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good quote. Website and adviser friendly and informative. Difficult to review at this stage as I suppose it only comes into play if you are unfortunate enough to write your car off. I hope this doesn't happen but will write a more substantive review if it does. <br> <p> Gap Insurance 123 Dear Mr Pegg thank you for taking the time to leave your comments. We totally agree that the acid test for any policy is when you make a claim and as such this is where our claims team excel. We try really hard to make sure that making a claim is as simple and smooth as possible, while never losing sight of the fact that depending upon how your vehicle was written off it could be a very sensitive time for you.<p> We sincerely hope that you have many happy years of trouble free motoring however we can promise that should you ever need to make a claim we will be here to help and assist every single step of the way.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
Very easy to understand website others are so confusing I thought
Combined Return to Invoice
Excellent price and really genuine support staff
Combined Vehicle Replacement
Combined Vehicle Replacement
simple and quick
Finance And Contract Hire
Very easy and straight forward, could not be better
Combined Vehicle Replacement
Combined Return to Invoice
Simple, straight forward & helpful :)
Finance And Contract Hire
very good service
Finance And Contract Hire
Finance And Contract Hire
I have never thought of having gap insurance but then again this is the first time I have leased a car as normally always purchased outright. Reasonable price to pay for the additional piece of mind.
Combined Vehicle Replacement
Nice and easy proposal process.
Combined Vehicle Replacement
Combined Return to Invoice
I normally get gap for my bike from my dealer but they where over £130 more expensive and the cover you offer is from what I can see identical. My bike arrives in a few weeks so will be back.<p>
Combined Return to Invoice
easy
Combined Vehicle Replacement
Finance And Contract Hire
I was warned by my dealership to read the documents and check for any small print, so was pleasantly surprised not to find any. Well done - Your policies are clear concise and easy to understand.
GapInsurance123 Agreed Value
excellent service more than competitive price.
Combined Vehicle Replacement
Great to be able to build quote and look at the various policies before having to commit. 5 star rating also gives extra peace of mind.
Finance And Contract Hire
Simple , easy to do.
Finance And Contract Hire
Excellent, phoned the helpline and the service was first class, they provided me with the first registration date and answered my questions re-best policy for my needs.
Combined Return to Invoice
Excellent service, easy to purchase, fully recommend.
Combined Return to Invoice
Finance And Contract Hire
very easy good price
Combined Vehicle Replacement
Combined Vehicle Replacement
IT WAS SO EASY ! EXCELLENT
Combined Vehicle Replacement
much better value for money and looks better than the policy my Kia dealer offered
Combined Vehicle Replacement
Combined Vehicle Replacement
5 stars - will recommend
Combined Return to Invoice
Good. Straightforward quote and buy process
Combined Return to Invoice
Very enjoyable
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Great to be able to compare cover all in one place and not have to flick from screen to screen.
Combined Vehicle Replacement
Excellent. Easy and simple to use
Combined Return to Invoice
Very good
Combined Vehicle Replacement
very simple, great price & good cover
Finance And Contract Hire
£200 less than my contract hire company wanted - HAPPY!
Combined Return to Invoice
Much easier talking to a real human being. XXXXX thank you for all you help.
Combined Return to Invoice
very simple to compare quotes and very easy to see what the different prices are for various years
Combined Vehicle Replacement
Combined Vehicle Replacement
10/10
Combined Return to Invoice
Very happy, best price, and very straight forward. I hope I never need to find out how good the claims department is. <}:o) <br> Gap Insurance 123<p> Dear Mrs Gregory thank you for leaving your feedback. We can assure you that our claims team is exceptional and paid out over 9 million pounds in claims in 2012 alone. Should you ever need to make a claim we will also be here to help and assist in any way we can. Once again thank you for your comments.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
VERY GOOD
Combined Return to Invoice
Combined Vehicle Replacement
very easy and simple to understand
Finance And Contract Hire
great service even better price thank you XXXXX
Combined Return to Invoice
GOOD
Finance And Contract Hire
Excellent, good price and very easy to use.
Combined Vehicle Replacement
Combined Return to Invoice
Gap Insurance 123 - Dear Mr Ahmed, we are so sorry that you where not 100%, 5 star happy with our service or products. Can you please contact a member of the team on 0800 195 4926 so that we can have your feedback as we value your opinion and know that it is only by listening to you that we will be able to maintain our high levels of customer service and customer satisfaction.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
Easy to use quotation system is good, as I could play around at ease with different levels of cover and pricing.
Combined Return to Invoice
Combined Return to Invoice
systems simple to use and the different levels of cover are self explanatory
Combined Vehicle Replacement
so far so good only time will tell if i made the right choice. :)
Combined Return to Invoice
Easy, straightforward
Combined Return to Invoice
no gobbledygook policies which I could understand
Finance And Contract Hire
Quick and easy to buy online.
Combined Vehicle Replacement
lots more comprehensive than the policy my garage wanted to offer
Combined Vehicle Replacement
Combined Return to Invoice
Great!
Combined Vehicle Replacement
Very straightforward, thanks.
Combined Vehicle Replacement
Well that was easy!
Combined Vehicle Replacement
much cheap than by Ford dealer :-)
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to apply and a lot cheaper than offered by Arnold Clark.
Combined Vehicle Replacement
Clear information, competitive price
Combined Return to Invoice
Clear concise and easy to understand information.
Combined Return to Invoice
O.K.
Finance And Contract Hire
Very simple and easy, very happy
Combined Vehicle Replacement
Very good, easy to use and clear steps to complete purchase
Combined Vehicle Replacement
Good support from customer service and easy to understand policies.
Combined Return to Invoice
step by step system and simple examples real help
Combined Vehicle Replacement
easy to understand policies and best price I could find any where for my bike
Combined Return to Invoice
Straightforward and efficient
Finance And Contract Hire
Combined Vehicle Replacement
Excellent, very easy to use along with a clear explanation of what you are buying.
Combined Vehicle Replacement
Easy and quick Good options, and competitive price.
Combined Return to Invoice
Combined Vehicle Replacement
Good, easy to follow and set up.
Combined Return to Invoice
Straight forward process and answered all questions from information on site, a third of the cost quoted from dealer
Combined Return to Invoice
Website easy to use and cheaper than other quotes I found.
Combined Return to Invoice
Very easy user friendly website and cheapest policy.
Combined Return to Invoice
Straight forward.
Finance And Contract Hire
Simple and staight foward.
Finance And Contract Hire
peace of mind and good value for money
Combined Vehicle Replacement
Very happy with the advise I have been given, will be back as soon as I get the car
Combined Vehicle Replacement
5*'s
Combined Vehicle Replacement
I was recommended to you by my daughter and after making a phone enquiry I was well impressed by the assistance I was given to ensure I selected the correct level of cover
Combined Return to Invoice
Combined Vehicle Replacement
Quick, efficient, informative, website simple to use and arrange GAP insurance
GapInsurance123 Agreed Value
Just the way buying online should be, quick easy and competitively priced.
Combined Vehicle Replacement
Finance And Contract Hire
Very informative website,easy to follow and the price is vey competitive. Excellent service and would recommend.
Combined Return to Invoice
straight forward to buy
Combined Return to Invoice
excellent service
Combined Return to Invoice
I was pleasantly surprised as to how easy it is to get a quote and draw comparisons as to how the polices would act is my Fiesta was written off.
Combined Return to Invoice
Searched on the net for gap cover and your company was the first to come up. Much better explanations than my dealership and less than half the price.
Finance And Contract Hire
Combined Vehicle Replacement
very quick and easy
Combined Return to Invoice
GOOD.THANKS.
Finance And Contract Hire
Excellent!
Finance And Contract Hire
Combined Vehicle Replacement
GREAT NO FUSS EASILY SORTED
Combined Return to Invoice
Good website and clear descriptions.
Combined Vehicle Replacement
Combined Vehicle Replacement
easy to follow
Combined Vehicle Replacement
Very good and the telephone support was excellent
Finance And Contract Hire
BRILL - EASY TO USE WEBSITE
Combined Vehicle Replacement
Combined Vehicle Replacement
VERY GOOD
Combined Return to Invoice
Combined Return to Invoice
Quick and easy application. Just hope I won't need to use it.<p> <br> Gap Insurance 123<p> Thank you for leaving your comments and we can assure you that should you ever need to make a claim that we will be here to assist each and every single step of the way.<p> Kind regards<p> Gap insurance 123
Combined Return to Invoice
Very easy and basic system which guides you through quote procedure and makes evaluating the various level of cover relatively simple.
Combined Return to Invoice
Magic I spoke to XXXXX having come across a couple of issues and he was great
Combined Return to Invoice
Combined Return to Invoice
Brilliant! Actually i changed my mind as to the required limit but one of your team called me to ask if i was having difficulties and was able to answer a supplementary question i had. Excelllent service - thank you
Combined Vehicle Replacement
good cover & fair price
Combined Return to Invoice
much easier than I had expected and a lot cheaper
Combined Return to Invoice
Quick easy and simple terms which even I could understand. 10/10
Combined Return to Invoice
excellent, thank you very much.
Combined Return to Invoice
Very clear information and very good price, will recommend
Combined Vehicle Replacement
Combined Vehicle Replacement
Great site, easy to use, well done. Love the way you can compare costs and cover straightaway.
Combined Vehicle Replacement
Absolutely chuffed, my dealer wanted over £600 for invoice cover but they did say I could buy it else where. I was expected £50 or perhaps £100 but saving over 400 certinly makes getting cover a lot more affordable.
Combined Vehicle Replacement
A lot easier than I expected. Thank you Mr H.Walton
Combined Return to Invoice
Combined Vehicle Replacement
very good, simple and clear process with best prices.
Combined Vehicle Replacement
Really easy and very competitive to arrange my gap insurance,I had a few questions and phoned up and was dealt with very efficiently . I hope I will never have to claim but if I do I am sure I will be in good hands.
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
Great customer service on phone and online system simple to use.
Combined Vehicle Replacement
Good system to use and explanations makes finding the right cover very easy. Will recommend.
Combined Vehicle Replacement
5 star
Combined Return to Invoice
Good
Combined Return to Invoice
Easy to follow, appears straightforward.<p> <br> Dear Mr Jones <p> We can assure you that we have tried everything possible to ensure that making a claim is equally as straight forward.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Combined Return to Invoice
This is the second time we have used your. Company and thankfully never had to use the policy yet! Website simple with step by step guide. Far cheaper GAP Insurance than what a garage tries to sell you. Will definitely use again and recommend.
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Ok
Combined Vehicle Replacement
Very good website, easy to use. Much much cheaper than BMW GAP insurance. Thanks
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
A straight forward process which was easy to arrange. I like the option of a 5 year cover, which is transferrable and covers the period where the gap will be the greatest.
Combined Vehicle Replacement
Simple to understand
Combined Vehicle Replacement
So far so good.
Finance And Contract Hire
Highly Recommended
Combined Vehicle Replacement
Very good & straight forward.
Combined Return to Invoice
Wow simple and clear, fantastic price well done. thank you... BMW quoted £799. let just hope I don't need to your your services... <p> <br> Gap Insurance 123<p> <br> Dear Mr Trotter thank you for taking the time to leave your comments. The price difference is not really your local dealerships fault. Differences in rates of IPT, supplier rates and risk spread means that the price will always be lower online. <p> We would also like to assure you that if you ever do need to make a claim that we will be here to help every step of the way and that we sincerely hope you enjoy your new BMW.<p> Kind Regards<p> Customer Services<p>
Combined Vehicle Replacement
Combined Return to Invoice
good cover excellent price
Finance And Contract Hire
Less than half the price my lease company wanted. Bargain!
Combined Return to Invoice
Very good - easy to comprehend.
Combined Vehicle Replacement
Combined Return to Invoice
no hassle to use and very simple terms
Combined Return to Invoice
Very easy and great price.
Combined Return to Invoice
10/10
Combined Vehicle Replacement
Combined Vehicle Replacement
Very simple and efficient. Well explained. Good price.
Combined Vehicle Replacement
Very easy to follow took a couple of minutes!
Combined Return to Invoice
Great service- thanks!
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Easy quotation process and good illustrations of how the different levels of cover differ
Combined Return to Invoice
Called to ask a question about replacement cover, the representative was excellent, polite and apparently genuinely interested in me and my circumstances. Instead of simply offering a quote the advisor wanted to make sure that I understood my options and how the different policy bands would act.
Combined Return to Invoice
Simple to use and good reviews. Will Recommend
Combined Vehicle Replacement
Very Good
Finance And Contract Hire
A++
Combined Vehicle Replacement
easy to follow from start to finish and good examples which make sense
Finance And Contract Hire
Combined Return to Invoice
easy and straightforward
Combined Vehicle Replacement
Combined Return to Invoice
SIMPLE AND EASY COMPARRISONS AND REASONABLE PRICES
Combined Vehicle Replacement
nice to use a call centre and speak to a friendly and approachable advisor.
Combined Vehicle Replacement
Excellent. Very straightforward.
Combined Vehicle Replacement
Thanks straight forward
Combined Return to Invoice
Combined Return to Invoice
Quick easy to follow and simple to understand.
Combined Vehicle Replacement
Very quick and simple and a lot cheaper than dealer quotation
Combined Vehicle Replacement
Combined Vehicle Replacement
Good website and a fairly priced product
Combined Vehicle Replacement
Combined Vehicle Replacement
good
Combined Vehicle Replacement
GOOD RECOMMENDATIONS & EXCELLENT PRICE
Combined Return to Invoice
Finance And Contract Hire
I telephoned to have GAP insurance explained with reference to a Contract Hire vehicle. The advisor was based in the uk and I could understand her, very good service.
Combined Vehicle Replacement
I needed gap insurance for a brand new car and really like the idea of delaying the start date
Combined Return to Invoice
policies written in plain English with none of the normal guff!!!
Combined Vehicle Replacement
5/5
Combined Vehicle Replacement
Relatively simple procedure with understandable explanations.
Combined Return to Invoice
@ 149 it is much better value for money than my local Audi dealer.
Combined Return to Invoice
:-)
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Very easy to use online. Would Reccomend
Combined Return to Invoice
Simple and quick oh and good value
Combined Vehicle Replacement
Quick and easy process with a very competitive price!
Combined Return to Invoice
Combined Vehicle Replacement
my dealership was still double the price even after magically dropping the price by £150.00
Finance And Contract Hire
relatively simple to use and easy to understand.
Combined Return to Invoice
excellent very easy to understand and very good rates
Combined Vehicle Replacement
Very good - very easy
Combined Vehicle Replacement
Excellent service - very quick and easy to use.
Finance And Contract Hire
Combined Vehicle Replacement
Very transparent and met my requirements
Combined Vehicle Replacement
Much better value than the quotation my garage gave me.
Combined Vehicle Replacement
A++++
Combined Return to Invoice
simple to use and easy to compare
Combined Return to Invoice
Finance And Contract Hire
Easy process, competitive rates.
Combined Vehicle Replacement
Nice and easy, will recommend
Combined Return to Invoice
Finance And Contract Hire
very good, fast and easy to use.
Combined Return to Invoice
easy to build quote and compare cover
Combined Return to Invoice
Much better value for money than the extortionate prices my Ford dealer wanted. <p> <br> Gap Insurance 123<p> <br> Thank you for your comments however we do need to point out that the price differences in relation to dealership policies are not your dealerships fault and are instead because of variances in rates of insurance premium tax and economies of scale.<p> Kind regards<p> Customer Services
Combined Return to Invoice
ok<p> <br> <p> Gap Insurance 123 <p> Dear Mr Hutchings <p> We are so sorry to see that you where anything less than 100% happy with our systems or service. If you could please contact a member of the team either via email [email protected] or telephone 0800 195 4926 we would genuinely appreciate your feedback. We take all feed back good and bad alike as constructive and would welcome the opportunity to discuss your rating and how we could improve your experience.<p> Kind regards<p> Customer Service.
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Clear information and simple to understand policy documents.
Combined Vehicle Replacement
Simple to use and easy to understand. Very good 5 out of 5
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Simple and effective
Combined Return to Invoice
VERY EASY NO PROBLEMS WITH THIS APPLICATION OR WEBSITE.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Very reassuring and helpful telephone support. Clear concise and friendly.
Combined Return to Invoice
Quick and easy!
Combined Vehicle Replacement
Good price and at last policies that I could understand
Combined Return to Invoice
Will recommend to friends and family :-)
Finance And Contract Hire
Very pleased with simple and fast process
Combined Return to Invoice
EASY TO USE
Finance And Contract Hire
Happy to feel confident that if I need to claim my policy will be there to support me.
Combined Vehicle Replacement
I have never written a car off so it is not me that I am worried about. But my new car will be the most amount that I have ever spent and it is the other road users and their capabilities that concern me. Your system is easiest and most user friendly . Experience therefore 5 stars.
Combined Vehicle Replacement
Simple to understand and good value for money.
Combined Return to Invoice
Nice and easy, very straigh forward. Found it in Google, checked it on Which and went from start to finish in less than 3 minutes. The longest bit was writing this review!
Combined Vehicle Replacement
Good. Website a lot easier to use than some of your competitors.
Combined Return to Invoice
Very easy to get quote. clear examples of each type of gap insurance
Combined Return to Invoice
Excellent
Combined Return to Invoice
Finance And Contract Hire
Much simpler than I thought it would be.
Finance And Contract Hire
Excellent
Combined Vehicle Replacement
Very good.
Combined Return to Invoice
Combined Return to Invoice
will recommend, 5 stars
Combined Vehicle Replacement
VERY GOOD
Combined Vehicle Replacement
Combined Vehicle Replacement
Can not comment on claims but system for quotation, comparison and availability of information is excellent.
Finance And Contract Hire
ok <p> Gap Insurance 123<p> Dear Mr Pritchard we are so sorry to see that you where anything less than 100% happy with our system or service and welcome any constructive criticism. If you could please contact a member of the team on 0800 195 4926 or email [email protected] we would appreciate your comments.<p> Kind regards<p> Customer Service
Combined Return to Invoice
Good process and best quote
Combined Return to Invoice
A+
Combined Vehicle Replacement
Good terms and realistic price in comparison to the over inflated costs my dealer quoted. <p> Gap Insurance 123 - Dear Mrs James in the interests of being fair the price difference is not your dealerships fault. Variances in IPT and supplier rates means that buying your policy independently will always cost less. <p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
Good
Combined Return to Invoice
Highly recommended
Combined Return to Invoice
Competitive price and easy to compare.
Combined Return to Invoice
*****
Combined Return to Invoice
Painless.
Combined Return to Invoice
Very easy and a good price. Thanks
Combined Return to Invoice
Straight forward and easy to use website. However, unless a claim ever needs to be made one never knows how good the level of service is or how good the product really is. Gap123 response - Of course Mr Harris, we would echo your words. All Gap123 claims are handled as quickly and efficiently as possible, and whilst we hope that you never suffer an incident that would put us to the test, we have systems in place to ensure that your financial losses are taken care of as soon as possible.
Combined Vehicle Replacement
Very helpful advice line.
Combined Vehicle Replacement
Ok
GapInsurance123 Agreed Value
Combined Return to Invoice
Combined Return to Invoice
10/10
Combined Vehicle Replacement
Lots cheaper than my dealership and easy to use
Combined Return to Invoice
Good
Combined Return to Invoice
Combined Return to Invoice
Good rates and easy to understand
Combined Return to Invoice
Combined Vehicle Replacement
the different polices were well explained and easy to follow. I would be happy to use this site again
Combined Return to Invoice
Thank you. I had been contemplating gap cover from my dealer. Just over £400 for a three year policy. However my colleague is a member of Which? so recommended I research myself. Glad I did. Your policy is more than £300 less and still from what I can make out has all the benefits. My car arrives late May so will be back!
Combined Vehicle Replacement
Combined Return to Invoice
easy to get all the information I needed to make genuine comparisons.
Combined Return to Invoice
My girlfriend works in insurance but her company do not offer shortfall cover. She did the donkey work and told me who to get quotes from.
Combined Return to Invoice
Good value for money, easy to understand terms and very quick.
Combined Vehicle Replacement
Simple procedure easy to follow
Finance And Contract Hire
Very easy to use
Combined Vehicle Replacement
Quick and easy.
Combined Vehicle Replacement
very simple
Combined Return to Invoice
Very easy with clear explanations of what you are buying...so much cheaper than what a main dealer will offer you.
Combined Return to Invoice
I had to call to ask a question about deferring and the service was outstanding. No pressure clear information from a operator who gave the impression they wanted to help. Nice not to speak to a normal call centre robot.
Combined Vehicle Replacement
Self explanatory and simple
Combined Return to Invoice
GOOD
Combined Return to Invoice
The site was very easy to follow and set up. thank you
Finance And Contract Hire
simple to use and easy to understand the different levels of cover
Finance And Contract Hire
GOOD
Combined Return to Invoice
Simple
Combined Return to Invoice
good value for money and excellent telephone support
Finance And Contract Hire
excellent
Combined Return to Invoice
Combined Return to Invoice
I GOT NEARLY 4K OFF MY CAR SO THE LEVEL OF INVOICE PROTECTION MY DEALER OFFERED WAS NO WHERE NEAR AS GOOD AS THE REPLACEMENT I COULD GET FROM YOU. THANKS KAREN.
Combined Return to Invoice
Excellent website, easy to use navigate and buy..............
Finance And Contract Hire
Impressive Nice and easy to use
Combined Return to Invoice
Easy trouble free
Finance And Contract Hire
Simple to use
Combined Return to Invoice
Shopped around and your policy was not only the best price but also seemed to be the best for me.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Really easy to purchase gap insurance, good website to navigate.
Finance And Contract Hire
Good
Combined Return to Invoice
Good value for money in comparison to your competitors and even more so when I think that my dealer wanted over £300 for the same cover.
Combined Return to Invoice
Nice & clear - very good!
Finance And Contract Hire
Good price and the best level of cover for me. 10/10
Combined Return to Invoice
So easy and precise Price very competitive A pleasure to deal with the company
GapInsurance123 Agreed Value
Finance And Contract Hire
Lots of good pointers, and excellent credentials
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
My neighbour works for a dealer and he was the one who recommended I look online. Fraction of the price and just as good a cover.
Finance And Contract Hire
Perfectly easy to use - the guidance to select the right policy was particularly good and simple to use.
Combined Return to Invoice
ok
Combined Vehicle Replacement
simple to understand terms and conditions
Finance And Contract Hire
Combined Return to Invoice
Comprehensively explained and easy to use.
Combined Return to Invoice
Combined Return to Invoice
WEBSITE EASY TO USE RANG CONTACT NUMBER TO GET A QUERY ANSWERED AND VERY HELPFUL
Combined Return to Invoice
Very easy to set up. Clear and simple website. Good value.
Combined Return to Invoice
Very easy to sort. Great work.
Combined Return to Invoice
Combined Return to Invoice
Quick easy and simple to understand exactly what you are paying for.
Combined Vehicle Replacement
Combined Vehicle Replacement
Website systems where simple and informative and the price quoted more than fair, but I never give anything 100% as to me it indicates that there is no room for improvement at all hence the 4.
Combined Vehicle Replacement
GOOD
Combined Vehicle Replacement
Highly recommended
Combined Return to Invoice
I had an inkling that my dealership was making a profit providing gap cover when they tried so hard. Never realised it was because I could get the same protection for £300 less.
Combined Vehicle Replacement
Relatively simple quote system which shows cover side by side so making choosing the best level of cover nice and easy.
Finance And Contract Hire
5 stars
Finance And Contract Hire
Finance And Contract Hire
Quick and easy thanks :)
Combined Return to Invoice
Easy to set up policy
Combined Vehicle Replacement
Easy to understand, no-nonsense info
Combined Return to Invoice
I called a few companies. A couple of others were more expensive and less than a week after getting a quote I was offered discounts which said to me that that was the price they should have offered in the first place. Why do companies insist on doing this!
Finance And Contract Hire
Very easy to use thanks
Combined Vehicle Replacement
Excellent customer service & advice regarding the correct type of policy, all calls returned within 10 minutes of requesting a call back.
Combined Return to Invoice
A fair price and good reviews. Will recommend to friends and family
Finance And Contract Hire
Best price I could find anywhere
Combined Return to Invoice
very impressed with information given over phone and advise on correct policy to suit my needs.
Combined Vehicle Replacement
Excellent & pleasant service easy to information. Happy!
Finance And Contract Hire
5 stars much cheaper than the gap offered by the dealer, and better cover
Combined Return to Invoice
straight forward to use and outstanding value against dealer price
Combined Return to Invoice
Finance And Contract Hire
Finance And Contract Hire
VERY GOOD SITE TO NAVIGATE AND EASY TO UNDERSTAND, 10 OUT OF 10.
Combined Vehicle Replacement
Pretty good, will recomend.
Combined Return to Invoice
Good cover
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use website. Saving over £100 on the price quoted by the dealership.
Combined Vehicle Replacement
5 star, clear concise info and exceptional price.
Combined Vehicle Replacement
Called to discuss claim limit. I had shopped around and been given a lot of information some of which I found confusing and in some cases conflicting. Your operative was friendly, professional and took his time to ensure I understood how the various levels of gap would work, was I was and was not covered for and how they would protect me if my Fiesta was written off. 10/10
Finance And Contract Hire
Very easy and so much cheaper than the main agent wanted! Simple and efficient!
Combined Return to Invoice
Combined Return to Invoice
Much more comprehensive than my lease company's quote and silly amounts less.
Combined Vehicle Replacement
Good price and well laid out systems with clear information.
Combined Vehicle Replacement
Very thorough and very easy to use especially if you are not that much of a computer wizard.
Combined Vehicle Replacement
Price was very competitive and the actual policy terms very easy to understand ( For a Change! )
Combined Vehicle Replacement
highly recommended and fair price
Combined Return to Invoice
Ratings online are good and price is excellent. Will recommend to friends and family.
Combined Vehicle Replacement
GOOD LEVELS OF COVER ON OFFER AT REALISTIC PRICES
Combined Vehicle Replacement
excellent site simple to use
Combined Vehicle Replacement
site is very easy to use,and the product gives me peace of mind for 5 years. I would advise anybody to use this site rather than take the over inflated prices that the car sales people offer you for the same product
Combined Vehicle Replacement
Easy to understand and good value for money compared to the policies the garages sell.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Very easy and quick to use the website
Combined Vehicle Replacement
Quick and simple to use.
Combined Return to Invoice
Combined Return to Invoice
Excellent, thank you for a painless process!!
Combined Vehicle Replacement
How easy was that? - By far the easiest site in terms of quotation and product explanation, really appreciated and was able to buy with complete confidence.
Combined Return to Invoice
Easy to compare cover and see what you are getting for your money.
Combined Return to Invoice
Combined Return to Invoice
Easy to understand policy terms and conditions
Combined Vehicle Replacement
Quick and easy - hopefully never have to use it though!!!<p> Gap Insurance 123<p> Thank you for taking the time to leave your comments. We can set your mind at rest that our policies have been designed to be as transparent and easy to make a claim as they are to buy a policy. That said if ever you would like to discuss your policy or any aspect of your cover please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind regards<p> Customer Service
Combined Return to Invoice
Excellent web site and very easy to use - no nasty technical language used
Combined Return to Invoice
Good value for money and easy to compare cover. The 5 star also gives a lot of confidence.
Combined Return to Invoice
Good service & excellent price
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Quick and easy!
Combined Vehicle Replacement
Less than 40% of the price my dealer offered and their policy was only invoice protection.
Finance And Contract Hire
Simple enough so far
Combined Vehicle Replacement
*****
Finance And Contract Hire
Good to speak to one of your operatives and the price was less than £200 cheaper.
Combined Vehicle Replacement
Very clear and straight forward
Combined Return to Invoice
Very easy to use website and an excellent product for the price.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Excellent and very painless
Finance And Contract Hire
Easy to understand terms and good price. Will recommend.
Combined Return to Invoice
Quick easy process, lets hope I never have to claim !
Finance And Contract Hire
Very basic quick and easy to use. Just the way I like to do things
Combined Return to Invoice
Simple, quick and helpful advisors
Combined Return to Invoice
Good
Combined Return to Invoice
Excellent, very easy process.
Combined Vehicle Replacement
Combined Vehicle Replacement
Hope not to need it!<p> <p> Gap Insurance 123 <p> Dear Mr Harris <p> Thank you for taking the time to leave your feedback. We can assure you that you should ever need to make a claim our team will be here to help every step of the way.<p> Kind Regards<p> Customer Services.
Combined Return to Invoice
Very easy to understand, amazing price difference compared with the main dealer product.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Very clear and precise. makes it easy to decide and purchase a policy A.Ley
Combined Return to Invoice
process to get a quote is extremly user friendlly. easy to navigate. Very competitive pricing. Happy I did not go with my car dealer's offer, which was a rip off. <p> <p> Gap Insurance 123<p> Dear Mrs Brodt de Sousa thank you for taking the time to leave your comments. In the interests of being fair we do need to point out that differences in rates of Insurance Premium Tax and wholesale supplier rates means that a massive part of the price difference is not your dealerships fault and is completely beyond their control.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Very easy, Simple to use, Good cover, Good Policy and Good Price Thanks
Combined Vehicle Replacement
Combined Return to Invoice
Very good. I had a couple of queries which were competently handled.
Combined Vehicle Replacement
Lovely
Combined Return to Invoice
Quick and easy. Very user friendly
Combined Return to Invoice
Finance And Contract Hire
Easy to understand 5 star Defaqto rated and very impressive prices. Will recommend.
Finance And Contract Hire
Simple and concise process
Combined Vehicle Replacement
Very easy
Combined Vehicle Replacement
too soon to comment!<p> <p> Gap Insurance 123- Thank you for taking the time to leave your comments Mr Chakravarti. We can assure you that for us the acid test of any policy is should you ever need to make a claim and this is where we genuinely believe that our claims team excel. Not only has the process been made as easy and transparent as possible but also our claims team whom have a wealth of experience are there to assist every step of the way.<p> If you would ever like to discuss any aspect of your cover please do not hesitate to contact a member of the team. <p> Kind regards<p> Customer Service.
Finance And Contract Hire
Excellent
Combined Return to Invoice
I called a couple of suppliers and your company was the only one to even mention the chance of deferring my policy. As it happens my car insurance company does not offer the new for old. But it was good to know that you where looking after my best interests instead of simply trying to provide me with the most expensive policy.
Combined Return to Invoice
Good A+
Combined Vehicle Replacement
Yours is the simplest website to use to get a quote and extremely competitive prices.
Combined Vehicle Replacement
Easy to understand policy terms and conditions unlike some of the others on the market which where like War and Peace. Also the best price I could find anywhere to cover a motorbike.
Combined Return to Invoice
The website really was easy to use and made comparing and evaluating cover a breeze. 10 out of 10.
Combined Return to Invoice
Combined Return to Invoice
Easy to use site, quick and simple a pleasure to use.
Combined Return to Invoice
Good policy with better terms than some of the others on the market. Much lower price and better value for money.
Combined Return to Invoice
EASY TO USE WEB SITE. COMPETATIVE PRICES. NO PROBLEMS. THANKS.
Combined Return to Invoice
Super efficient staff, good prices and impressive credentials. Will recommend to friends and family.
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Highly Recommended
Combined Return to Invoice
Quick, Easy to use and much better price than the dealer was offering. Thanks guys&girls!
Combined Return to Invoice
My dealer had a bad case of sour grapes when I showed them your policy. Better terms and best of all much lower price.
Combined Vehicle Replacement
Combined Return to Invoice
Clear, fast and efficient service. Thank you!
Combined Return to Invoice
So easy to navigate the web site. Price excellent beating all competitors - other purchasers positive reviews gave me the confidence to buy for our new car. Dealer gap insurance is a rip off - I would recommend this company and save hundreds of pounds.
Combined Vehicle Replacement
Very simple to understand and easy to compare how the different levels of cover would work. Good
GapInsurance123 Agreed Value
Combined Return to Invoice
Good cover at a fair price.
Combined Return to Invoice
£325 less than the price my Land Rover dealer wanted and excellent telephone support.
Combined Vehicle Replacement
Good in relation to price and terms not only in connection with my local dealership but also other online competitors.
Combined Vehicle Replacement
Very helpful and informative, thank you.
Combined Return to Invoice
Excellent
Combined Return to Invoice
Telephone information helpful thanks
Finance And Contract Hire
Combined Vehicle Replacement
very good
Combined Vehicle Replacement
Explained how the different levels of cover work and the prices where just a fraction of the cost my local Vauxhall dealership wanted. Overall better cover and much lower price. Thank you Karen
Combined Return to Invoice
very good value for money & easy site to use.
Finance And Contract Hire
Combined Return to Invoice
Excellent cover and easy to follow system A+
Combined Return to Invoice
GapInsurance123 Agreed Value
Relatively painless!! Easy to understand & quick
Combined Return to Invoice
Good service, easy and quick to buy.
Combined Return to Invoice
Very easy transaction and staff very pleasant and helpful. Thank you :0)
Combined Return to Invoice
Combined Return to Invoice
Good level cover in comparison to dealership and the cheapest I could find online
Combined Return to Invoice
was very polite and helpful on the phone.
Combined Return to Invoice
Highly recommended
Combined Vehicle Replacement
ok
Finance And Contract Hire
Very easy process, though your form wouldn't accept 'zero' miles! Gap123 response - Thank you for your comments Mr Fox. The simple reason that the system will not accept '0 miles' is that is the only reading the vehicle will not have. All new vehicles have some mileage on them, and if the mileage is not known then any estimate above 0 will be fine.
Combined Return to Invoice
Combined Vehicle Replacement
5 stars
Combined Return to Invoice
Good insurance cover with lots of little extras and far less expensive than the policy offered by my local dealership.
Finance And Contract Hire
Combined Vehicle Replacement
Very friendly lady on the other end of the phone explained my choices in plain English with no fuss or drama. Excellent.
Finance And Contract Hire
Combined Return to Invoice
Simple and easy to see full terms and conditions so for a change you know what you are buying before you pay. Not being charged extra for credit card is also a bonus. 5/5
Combined Vehicle Replacement
Quick easy and very inexpensive
Combined Return to Invoice
Smooth Easy and very clear i will definitely use you in the future.
Combined Vehicle Replacement
Combined Vehicle Replacement
Really easy to fill in details and pay for cover
Combined Return to Invoice
Very Good! Hit a bit of a glitch as your web site wouldn't accept 0 as the mileage for a brand new car but was able to speak to someone very quickly who talked me through it. I found this the clearest and easiest to use of the online gap insurers I tried; very competitive quote as well.
Combined Return to Invoice
Much cheaper than my dealership who had quoted £355.00 and their cover did not allow me to defer the start date.
Combined Return to Invoice
Combined Return to Invoice
Easy
Finance And Contract Hire
Very good really easy to fill out
Combined Return to Invoice
very pleased with price easy quote to follow would recommend
Combined Vehicle Replacement
No issues to complete good price and level of cover. Would recommend.
Combined Vehicle Replacement
Well explained so easy to compare not only your policies but also how the stack up against other competitors. 5 *****
Combined Return to Invoice
Combined Vehicle Replacement
The process to get a quote and to purchase the GAP insurance was simple and straight forward
Combined Return to Invoice
Excellent support staff and easy to understand terms.
Combined Vehicle Replacement
Nice, easy process. Over £400 cheaper than the car dealer's GAP insurance.
Finance And Contract Hire
Fantastic straight forward site, excellent
Combined Vehicle Replacement
Quite Simple
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Well done, friendly staff and good reviews.
Combined Return to Invoice
Good value and easy to use
Finance And Contract Hire
Combined Return to Invoice
Reasonable price for premium and good levels of cover
Finance And Contract Hire
Good, Helpful
Combined Vehicle Replacement
Combined Return to Invoice
Very good
GapInsurance123 Agreed Value
Combined Vehicle Replacement
The questions are easy and straight forward to understand, the only problem I found was not being able to go back to my original quote after looking up additional information about what was covered. But that may have been me !!<p> <p> Gap Insurance 123 <p> <p> Thank you for taking the time to leave your comments the system should allow this. With this in mind we have passed your comments on to the relevant to investigate.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Simple and straightforward. Clear terms
Combined Vehicle Replacement
As it says in your company title 123 it really is that simple! No misleading jargon just very straightforward.
Combined Return to Invoice
Very happy with website service, usability and price!
Finance And Contract Hire
Perfectly agreeable - very easy to navigate and to purchase.
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Excellent had a phone conversation and the gentleman I spoke to was really helpfull the site is really quick and easy to use
Combined Vehicle Replacement
Simple enough to compare policies and very easy to set up. Whole thing start to finish was about 5 minutes.
Finance And Contract Hire
Contacted GAP123 prior to policy purchase, details around policy very clear. No delay to talk to someone whom had the required knowledge. Good value for money, 5***** from me. Mr M J Tregenza
GapInsurance123 Agreed Value
Good
Finance And Contract Hire
Great
Finance And Contract Hire
Very easy, straight forward process. Invaluable cover to have.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Quick, easy to arrange coverage. Great value.
Combined Vehicle Replacement
Combined Vehicle Replacement
very good
Combined Return to Invoice
*****
Finance And Contract Hire
Combined Return to Invoice
Well the process was easy, the support call to me was helpfull the price is very competative, and thus I would recommend. Hope they are as good if they have to pay out!!!!!<p> <p> Gap Insurance 123<p> Dear Mr Wallis-Hodges we can set your mind at rest that should you ever need to make a claim we will make it as quick, easy and simple as possible and will be here to help throughout.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Very easy to find the information that I required, and then proceed to purchase.
Combined Return to Invoice
VERY QUICK AND EASY PROCESS.
Combined Return to Invoice
Good website. Informative. Easy to arrange cover. Still waiting for the confirmation e-mail to come through though (3.5 hours later).<p> <p> Gap Insurance 123 <p> Dear Mrs Layton<p> Thank you for taking the time to leave your comments. Our system shows that the documents where sent out as normal. This said as we have a registered business email address you may find that your spam filter may have re-directed them to a junk or trash folder in error.<p> We will resend them straight away and also rather than inconvenience you any further sent a copy to your home address via Royal Mail.<p> If you need anything else please just let us know.<p> Kind regards<p> Customer Service
Combined Vehicle Replacement
VERY GOOD SO FAR AND MUCH BETTER VALUE FOR MONEY 5*
Combined Return to Invoice
5 star
Combined Vehicle Replacement
Finance And Contract Hire
Finance And Contract Hire
Easy to use online Insurance purchased. Have some question in regarding terms and condition but customer service gave me an exact and clear answer. I got this insurance for my peace of mind in regards of protection of my investment. Knock on wood i will not use this policy but in case it happen. Hoping that i will not regret getting this Gap Insurance. :)
Combined Vehicle Replacement
Highly recommended and easy to use
Combined Vehicle Replacement
A+++
Combined Vehicle Replacement
Good clear examples which really help and stand out price
Finance And Contract Hire
Combined Return to Invoice
good
Combined Return to Invoice
Good explanations of technical terms. Clear and easy web site to use. Policy good value.
Combined Vehicle Replacement
Nice and easy, great advice on website, cheapest found
Combined Vehicle Replacement
Easy to obtain a quote which resulted in a good price. Quick and easy to sort.
Combined Return to Invoice
Easy, simple & value for money
Combined Vehicle Replacement
Quick and easy
Combined Vehicle Replacement
Good terms in plain English and excellent price.
Combined Return to Invoice
Easy simple to understand website, everything clearly explained in plain English. Thanks
Combined Vehicle Replacement
As easy as 123 very good and fair cost for the amount of cover.
Combined Vehicle Replacement
Combined Vehicle Replacement
It was very easy to get a quote, and to buy online.
Combined Vehicle Replacement
Was recommended to get a quote, quick, easy to understand terms and very good price. A+
Combined Vehicle Replacement
Quick, Helpful, efficient and effective
Combined Return to Invoice
Combined Return to Invoice
Very easy website to use. Would recommend to friends & family
Combined Return to Invoice
Easy to complete the relevant forms. Unfortunately you only know how good something is when you make a claim hopefully this will not be required. <p> <p> Gap Insurance 123 <p> Thank you for leaving your comments. Over the years both us and the claims team have invested heavily to ensure that the claims procedure is as simple as possible. We will also be here every stage of the way to ensure that while our policies can never stop your vehicle from being written off at least the financial aspects with be taken care of swiftly, efficiently and sensitively.
Combined Vehicle Replacement
Will recommend
Combined Vehicle Replacement
Combined Vehicle Replacement
Simple
Combined Return to Invoice
A+
Finance And Contract Hire
Was recommended to use you my lease company
Combined Vehicle Replacement
quick and painless
Combined Return to Invoice
clear information which is easy to locate and fair price for cover
Combined Return to Invoice
very good
Finance And Contract Hire
So far I am very satisfied with the service you provided.
Finance And Contract Hire
Combined Return to Invoice
Yes quick and simplified, easy to use.
Combined Vehicle Replacement
No issues in using the systems, good price and credentials.
Finance And Contract Hire
Combined Vehicle Replacement
Spot on
Combined Return to Invoice
You where the first company I got a quote from and while the price seemed good I did shop around. You will be pleased to know that you are the lowest priced, well at least that I could find.
Finance And Contract Hire
10/10
Combined Return to Invoice
Very Good, excellent telesales support.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Good
Combined Return to Invoice
Easy to understand terms, competitive price
Combined Vehicle Replacement
A very easy way of taking out GAP insurance at a cost that is significantly lower than the main dealers.
Combined Vehicle Replacement
Combined Vehicle Replacement
Quite easy to use. Would have liked documents posted.<p> <p> Gap Insurance 123<p> Dear Mr Williams than you for taking the time to leave your comments. We do try where ever possible to encourage customers to print the documents. This helps us keep costs low, however we will always send out a hard copy if requested. With this in mind we have sent a copy via Royal Mail which should be with you in the next 48-72 hours.<p> In the meantime should you require any further assistance please do not hesitate to contact a member of the team.<p> Kind regards<p> Customer Services.
Combined Return to Invoice
QUICK AND SIMPLE
Combined Return to Invoice
Easy quote system, excellent price, good level of cover
Combined Return to Invoice
Good
Combined Vehicle Replacement
Excellent 5Star
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Simple to use, good reviews and very good price
Combined Vehicle Replacement
Was recommended by my dealership who no-longer offers gap insurance.
Combined Return to Invoice
Easiest thing ever, feel a lot safer now, I was almost afraid to drive it.
Combined Return to Invoice
Web page for quote seemed to reset (require re-entry) at the end of entry when I amended Registration. Otherwise fine.<p> Gap Insurance 123<p> Dear Dr Hudson<p> Thank you for bringing this to our attention. The entry of personal details is where our system is most sensitive as there are many security systems keeping your data safe. It may have simply timed out, however we will pass your comments on to the relevant department to investigate.<p> Once again thank you for taking the time to let us know.<p> Kind regards <p> Customer Service
Combined Return to Invoice
Much better than anything else I could find.
Finance And Contract Hire
Quick easy efficient
Combined Vehicle Replacement
So far so good
Finance And Contract Hire
THIS IS NOW THE 3RD POLICY THAT HAS BEEN TAKE OUT WITH YOURSELVES BY OUR FAMILY. THE WEBSITE IS VERY EASY TO USE AND AS PREVIOUSLY STATED I HOPE YOU DEAL WITH CLAIMS AS EASILY IF REQUIRED! <p> <p> Gap Insurance 123<p> Dear Mr Egerton<p> Thank you for taking the time to leave your comments. We can assure you that our claims team will make the whole process as easy as possible and that we are here to help every single step of the way.<p. Kind regards<p> Customer Service
Combined Return to Invoice
I was reassured to see that gapinsurance123 had obtained 5 stars rating according to Defaqto was far the most competitive for my needs. Very satisfied.
Combined Vehicle Replacement
Very good. The web site is easy to use and the policy wording seems much clearer and less ambiguous than others I have researched. The option to defer is a good piece of business strategy
Combined Return to Invoice
Very quick and positive!
GapInsurance123 Agreed Value
Very easy website to follow and explanatory at each stage. Regards, Barbara Symmons,xxxx cf xxxxx
Combined Vehicle Replacement
Congratulations to you for an easy to use website. Additionally when I spoke to your call handler to clarify a couple of questions she was also very very helpful. Again thank you!
Combined Vehicle Replacement
Really good, the lady I spoke to on the telephone this morning answered all my questions.
Combined Return to Invoice
Combined Return to Invoice
Very quick and effortless, and incredibly cheap.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Good
Combined Vehicle Replacement
Better value for money than the £495 my local dealer offered and even in comparison to other providers
Finance And Contract Hire
Cheap, Quick and easy! - Perfect
GapInsurance123 Agreed Value
Would of liked invoice cover but it was my fault I forgot about my gap. Still it could of been a lot worse the value was not as bad as I thought it would be. Thank you for all your help Andrea.
Combined Vehicle Replacement
I am a member of MSE so saw you mentioned on a thread. Credentials check out as far as I can see. Price and terms are good.
Combined Vehicle Replacement
Combined Vehicle Replacement
Fantastic service, my dealer wanted to charge me £349 for a policy that wasn't even as good as yours!!!
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Simple to use and very easy to understand terms unlike some of the others I looked at which appeared to have been written by a boffin with the use of an insurance dictionary.
Combined Vehicle Replacement
Very good - website easy to use
Combined Vehicle Replacement
A+ for easy of use and value for money
Combined Return to Invoice
QUICK EASY CHEAPER THAN THE DEALERS! THE LADY WHO ANSWERS TO YOUR PHONECALLS SOUND LIKE A ROBOT! SERIOUSLY!<p> <p> Gap Insurance 123<p> Thank you for your comments, however we can assure you that all of our team are human beings. Definitely no robots - we promise. ha ha <p> That said we really do appreciate your comments and for taking the time to leave your feedback.<p> Kind regards<p> Customer Services.
Combined Vehicle Replacement
Simple and straightforward to get cover
GapInsurance123 Agreed Value
ok
Combined Return to Invoice
£300 less than the motor dealer, and much better explained too! Thanks
Combined Vehicle Replacement
PRETTY EASY & MUCH LESS EXPENSIVE THAN BMW DEALER QUOTED.
Combined Return to Invoice
Bargain!
Combined Return to Invoice
Combined Return to Invoice
Quick, much better value for money that the £395 my dealer wanted and simple to use.
Combined Return to Invoice
Ok, website running a bit slowly though<p> Gap Insurance 123<p> Dear Mr Terrett<p> Thank you for letting us know. At the moment our systems seem to be running as normal however we will pass the details on and ask our IT department to investigate. Once again thank you for taking the time to leave your comments<p> Kind regards<p> Customer service
Finance And Contract Hire
Combined Return to Invoice
very simple service to use and understand.
Combined Vehicle Replacement
Combined Return to Invoice
A very easy and simple way to buy gap cover.
Combined Return to Invoice
simple enough and much more reasonably priced than my dealer.
Combined Vehicle Replacement
Glad I called. I am changing my car for a new one with a 7 year warranty so plan to keep it for some time. My dealer had quoted in £450 then dropped it to £395 if I committed to buy it there and then. Your cover is for 5 years and still less than half the price.
Finance And Contract Hire
Was given you number by my dealer who could not cover my vehicle as their policy excludes contract hire vehicles.
Combined Vehicle Replacement
Easy to understand and anything you are not sure about is explained clearly and in plain English. My second time using Gap 123 and I will come back every time I change car.
Combined Return to Invoice
Good
Combined Vehicle Replacement
Cost effective and clear terms
Combined Vehicle Replacement
Fine
Combined Return to Invoice
ok
Combined Vehicle Replacement
Combined Return to Invoice
easy website, good
Combined Return to Invoice
Best value insurance I managed to find. Quick and easy application.
Combined Return to Invoice
Best price I could find and clear concise terms
Finance And Contract Hire
10/10
Combined Vehicle Replacement
Instant quote and easy to use system
Combined Vehicle Replacement
Hubby did a lot of research online and your replacement cover came out on top for terms and price.
Combined Return to Invoice
5 star
Combined Vehicle Replacement
Very quick and easy! Thank you.
Combined Return to Invoice
GapInsurance123 Agreed Value
Easy purchase, but would be improved by knowing what the Agreed Value (105% Glass's Guide value) is at the time of purchase. I hope the full schedule will indicate this.<p> Gap Insurance 123<p> Thank you for your comments a full valuation certificate will be sent with your documentation within 2 working hours.<p> We did pilot offering valuations at point of policy purchase however we found that this was not cost effective as we simply became a free of charge valuation service.<p> Our IT department is looking for solutions and a planned upgrade to our systems should make this easier.<p> Once again thank you for taking the time to leave your comments. <p> Kind Regards<p> Customer Service.
Combined Return to Invoice
Quick Self explanatory Great price with the right cover
Combined Vehicle Replacement
Cheaper than competitors plus easy to understand terms
Combined Return to Invoice
Combined Vehicle Replacement
Quick and easy to complete online.
Finance And Contract Hire
Quick and easy to use and fair price.
Combined Vehicle Replacement
Simple, straightforward and most of all just what I wanted!
Combined Vehicle Replacement
Your credentials were good as a broker as well as easy to comprehend policies.
Finance And Contract Hire
Good price, 5 star rating from Defaqto, excellent recommendations
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Simple to understand and good reviews. A+
Finance And Contract Hire
Simple & quick to use
Finance And Contract Hire
Finance And Contract Hire
Very good. Simple and easy. Many thanks
Combined Return to Invoice
Comparable to the rest and the cheapest
Combined Vehicle Replacement
Dear sirs further to the above I have not yet received my e-mail attaching my Documents although my credit card has bee debited for the £134.00 for the 3 year policy for my new car No. XXXXXXX a SUZUKI S4Cross (S5) Purchased from you on the XXX March <p> Gap Insurance 123 <p> Dear Mr Downie <p> We are so sorry to hear that you have been having any problems receiving your documents. Sometimes as we have a registered business email address you may find that your spam folder may have re-directed our receipts to a trash folder. With this in mind we have attached your policy schedule to a manual email and have sent out a hard copy via Royal Mail.<p> These should be with you in the next 48 to 72 hours. In the meantime should you require any assistance please do not hesitate to contact a member of the team on 0800 195 4926. <p> Kind regards <p> Customer Services Team
Combined Return to Invoice
Quick efficient and vey good price. Thanks Trevor.
Combined Return to Invoice
Easy and quick to do nice price to. thanks
Combined Vehicle Replacement
Good cover and simple to find information.
Combined Vehicle Replacement
Very straight forward
Combined Return to Invoice
An extremely comprehensive and easy to follow website with affordable premiums.
Combined Return to Invoice
Perfect!
Combined Vehicle Replacement
Combined Return to Invoice
It's not that I do not want to pay for insurance but its nice to feel I got a bargain for a change,
Finance And Contract Hire
Very quick and easy service. Lets hope its what I need.
Combined Return to Invoice
Combined Return to Invoice
Easy to buy, clear instructions and facts - proof will be in the pudding if I ever need to make a claim of course.<p> Gap insurance 123<p> Please don't worry Mr Cox should you ever need to make a claims our team will be here ready and waiting to help make the whole process as quick and easy as possible.<p> Kind Regards <p>Customer Service
Combined Return to Invoice
Simple, easy to use and embarrassingly cheaper than my dealer had quoted!
Combined Return to Invoice
Best terms and conditions I could find for bikes.
Finance And Contract Hire
Very good service and exceptional price
Combined Vehicle Replacement
Combined Vehicle Replacement
very impressed, gap insurance explained fully and good examples given. Purchase easy and quick.
Combined Return to Invoice
Cheaper than the dealer ## Better cover## I can defer## I can transfer## And you cover my Lifeshine protection## Did I mention it was 25% of the dealer price?? I think I may!##
Combined Return to Invoice
Such a pleasant experience calling you up. I have tried a few and most just wanted to know what I had been quoted elsewhere. Gap 123 listened, and pointed out why I may be better with a higher limit on cover because of the end payment I will have to make. When explained it did make sense. Much better than most of the online competitors I have to say
Combined Vehicle Replacement
Much more reasonable price
Finance And Contract Hire
very good
Combined Vehicle Replacement
Found your details on the which money website and the price was so different from the £355 quotation my Kia dealer had given me that I called to check I had not done something wrong. I will not be buying gap insurance from my dealership in future!
Finance And Contract Hire
Quick and easy, thank you
Combined Return to Invoice
Fine, second time around with me! Much cheaper than at point-of-sale at Car Dealership Graham H-D Nottm
Combined Return to Invoice
I remain slightly nervous about this transaction on the basis that:<p> 1) The 'Duty of care' hyperlink to the ID Document at the start of the quote process from the gapinsurance123 page incorrectly displays a Disclosure Document that is out of date and incorrect. Specifically it refers to the FSA not the FCA. The information is out of date and should be changed. I mentioned this to a customer service advisor on the telephone earlier this week and it hasn't been corrected online yet more than 24 hours later. You must change that please.<p> <br> **Gap123 response**<p> Dear Mr Childs thank you for taking the time to leave your comments, the FCA advised that they require all references of the FSA to be changed to the FCA by 1st April 2014. We have already under taken steps to ensure that this will be changed by that date. <p> <br> 2) At the last stage of making the payment there is an acceptance dialogue box which asks 'I am satisfied that the products I have chosen meet my demands ' etc. However the dialogue incorrectly spells 'comphrensive insurance.'. I copied it to MS Word at each stage in the application process so I have a record of the transaction. Incorrect spellings can be a sign of a dodgy website or a phishing clone of a website for example. **Gap123 response**<p> <br>Thank you for pointing out the error, we shall ask our IT department to correct this. We would however like to point out that we do not operate any phishing what so ever. In fact we none of your details are sold, passed on or given to any one for any marketing purposes what so ever.<p> <br> 3) At the end of the purchase process the website does not display a policy number or other unique reference - that is a concern. <p><br> **Gap123 response** <p> <br>Although your documents are sent to you within 48 hours, they are emailed to you within seconds. This system is something however that will change soon. The last stages of a new GapInsurance123 website are being completed, and this will include an 'account' system that will allow access to your documents at any point, including immediately after purchase. <p> <br> 3) Having the insurance company registered in Gibraltar is slightly worrying also. <p> <br> **Gap123 response**<p> <br>To allay any fears with this we would point out that Enterprise Insurance Company PLC are the same underwriters for many household brands in the UK, as well as a number of our online competitors. EIC PLC are have sponsored Leeds Utd Football Club for a number of years, and are authorised by the FCA in the UK.<p> The policies are backed by both the Financial Ombudsmen Service and Financial Services Compensation Scheme in the UK also. All claims and administration is handled by Motorway Direct PLC in Sheffield. <p> In a global insurance market we see the likes of SAGA, Admiral, Zenith and Hastings Direct place some, or all of their underwriting in Gibraltar. We would also comment that as our sister brands are underwritten by UK insurers, if we had any worried over the quality of cover, or how our customers would be treated in a claim (the single most important aspect as far as we are concerned), then we would simple switch our underwriting elsewhere. <p> Millions of consumers have products underwritten by EIC PLC, and Gap123 have been very happy with the arrangement since November 2011. <p> We would however like to thank you again as it is feedback and comments like yours which have over the years enabled us to re-design both our policies and systems to ensure that we can maintain and exceed our customer service levels. Having said that, the product and service appear good, with reviews elsewhere. I found a comparison on a 'Which' site that reassures me that the company and product does exist. The customer service advisor was very helpful and continued explaining items to me beyond the 7pm evening cut-off in order that I could better understand the Ts and Cs. I hope those comments are seen constructively to improve your service. Thanks **Gap123 response**We really do appreciate you taking the time and effort in writing such a detailed review. Such feedback has enabled us to improve our service (such as the features on the new G123 website), as well as simple corrections such as spellings. With regards to the insurers, Gap123 have been delighted with the way our customers have been dealt with in the event of a claim. We do take such comments on board, but we would have no reason to review this for the reasons explained. <p> Once again thank you.<p> Kind regards<p> Customer services
Combined Return to Invoice
I wasn't sure what to put in for mileage - although when stating the car was 'brand new' the mileage didn't accept 0. Hope this is ok - I added 1. other than that the exaplanation on different levels of cover wa clear and the examples helpful.<p> Gap Insurance 123 - Dear Mrs Walton thank you for taking the time to leave your comments, we have passed them on to the relevant departments. <p>In theory every car even a brand new vehicle will have some mileage on it. Just taking the vehicle on and off transporters, road testing etc will mean that even though it may be brand new it will have some mileage on it so a 0 mileage would never exist. That said we are scheduled to have a system upgrade towards the end of April and this will be changed to allow simple the word delivery which we hope will make the system even easier to use. <p> In the meantime thank you once again for leaving your comments as it really helps our designers and IT departments when they are upgrading systems.<p> Kind regards<p> Customer services.
Finance And Contract Hire
easy and simple to use
Combined Return to Invoice
very straightforward application with explanations where required and before committal to purchase.
Combined Return to Invoice
Good policies, fair price - happy
Finance And Contract Hire
Very good - your customer service assistants on the phone were extremely helpful.
GapInsurance123 Agreed Value
A+
Combined Vehicle Replacement
Combined Return to Invoice
Very good so far
Combined Return to Invoice
Excellent
Combined Return to Invoice
Very good, simple to use site.
Combined Return to Invoice
Simple to understand very good price. 5 Star
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
frankly I was surprised at level of customer care and attention- as a New Zealander we find this does not happen very much in UK, take the banks for instance,having just had a very discourteous instance of bad handling, loosing bank transfer and not really caring at all where it was, just go away attitude!!!!! hence my surprise at how well XXXX handled questions and explained things. Top marks to him {no pun intended} this is truely refreshing to find this attitude!!!! If I was still running my sales team he would definitely be on it. please do not change a thing, you have got it right,don't mess with it further!!!!!! also top marks to management for inspiring and cultivating this attitude,didn't think I would find this customer care attitude in UK it tends to be the norm in NZ so well done all !!!!!! cheers kiwi mike
Finance And Contract Hire
I spoke with an agent over the phone! he was very helpful and explained the policy I needed. His professionalism and helpfulness secured a sale for you! Thanks
Combined Return to Invoice
Very good, everything simple and easy to choose.
Combined Vehicle Replacement
WAS UNABLE TO PLACE 0 IN MILEAGE BUT IT ALLOWED ME TO PLACE 000. THANKS. Mark<p> Gap Insurance 123<p> Dear Mr Avraam thank you for taking the time to contact us. This is because even a brand new vehicle will have some miles on the clock. Even if it is just the mileage the technician took to road test the vehicle. An approximate mileage or delivery is perfectly normal. That said we will pass your comments on to the relevant department. <p> Once again thank you for your comments and feedback.<p>Kind regards Customer Service
Combined Return to Invoice
Good
Combined Return to Invoice
Easy to understand and quick to complete.
Combined Vehicle Replacement
Finance And Contract Hire
My local supplier could not offer cover for driving schools.
Combined Vehicle Replacement
Very easy to complete and quick
Combined Vehicle Replacement
Very simple to get a quote and no problems with payment.
Combined Vehicle Replacement
Easy to get information and much better than the other on-line quote I had from XXXX even after discounts.
Combined Vehicle Replacement
Much more realistic price than main £425 dealer quote
Combined Vehicle Replacement
Fuss and hassle free
Combined Return to Invoice
ok<p> Dear Mr Baker<p> We are so sorry to see that you where anything less than 100% happy with either our policies or service. If you could contact customer services we would really appreciate your feed back.
Combined Vehicle Replacement
You where the first company I called and I did shop around. You will be pleased to know you staff where the most friendly and knowledgeable.
Combined Return to Invoice
Was given your details by my dealer who's gap does not offer cover for taxi drivers.
Combined Vehicle Replacement
Quick simple and good reviews
Finance And Contract Hire
Fast, efficient and cheap! Thanks!
Combined Vehicle Replacement
easy to use site very competitive excellent so far
Combined Vehicle Replacement
This is the second policy we have taken out and very reasonable in comparison to Dealer Gap insurance.
Combined Return to Invoice
Combined Vehicle Replacement
Bought this as peace of mind for my daughter as she just bought a 3 year old Focus and I wanted to make sure she was properly insured for losses. Easy to buy and clearly explained and at the right price.
Combined Return to Invoice
Good choices and prices
Finance And Contract Hire
Combined Return to Invoice
Would be ideal if I could have deferred my start date for two years rather than the maximum given of one. Having said that it is still better than the dealer product and the other online company I was considering, and it has saved me some money too.
Combined Return to Invoice
ok
Combined Vehicle Replacement
Really impressed with the service on the telephone. Very clear explanations as to my options. I will be recommending a soon-to-be car buying friend to call Gap123 too
Combined Return to Invoice
Easy process
Finance And Contract Hire
brill
Combined Vehicle Replacement
Very good. Nice to speak to someone who understood what they where talking about and could point our differences and benefits in levels of cover.
Combined Vehicle Replacement
Good
Combined Return to Invoice
Excellent!
GapInsurance123 Agreed Value
Good
Combined Return to Invoice
Excellent easy to use site
Combined Vehicle Replacement
So far excellent process and service. Clear, easy to use website with clear explanation of GAP insurance options. By some way the best value available on the market today for 5 year cover.
Combined Return to Invoice
Quick simple and over £300 less than my dealership.
Finance And Contract Hire
Combined Vehicle Replacement
Very straightforward and easy to use.
Combined Return to Invoice
Excellent! Quick, clear and cheaper than from my dealer! Thank you
Finance And Contract Hire
Found you on the Which? website, and it seems a very good price for what I need
Combined Vehicle Replacement
Very easy transaction, thank you.
Combined Return to Invoice
Combined Return to Invoice
Very helpful answering questions on phone.
Combined Vehicle Replacement
Sooooo much better value than my car dealer!!
Combined Vehicle Replacement
Excellent - I had a query about whether to take out the insurance in my name for a car in my wife's name financed in my name! A very helpful and knowledgeable lady called Jackie who answered my call immediately understood what I was asking and was able to undertake to add the extra name once I have completed my purchase online. Thank you for making this purchase so easy.
Combined Return to Invoice
Insured 2nd Car - 5 years cover - prompt and efficient.
Combined Return to Invoice
Great price for Taxi Gap, and one of the few who will do it!
Combined Vehicle Replacement
Found a recommendation on Briskoda, and the chap seemed to have done his homework. I like the idea of a cash settlement coming to me rather than going to the motor dealer.
Combined Vehicle Replacement
Huge saving from the motor dealer product, found a good recommendation on a few internet forums
Combined Vehicle Replacement
Easy system to get a quote and find the information I was looking for.
Combined Return to Invoice
Quick and straightforward process.
Combined Return to Invoice
I had paid nearly £800 for a tow bar so although it was not part of the car it was still a significant expense. Good to see that it is covered.
Combined Return to Invoice
Good
Combined Vehicle Replacement
10 out of 10
Combined Return to Invoice
As soon as my dealership spoke to me about gap insurance and spent almost as much time trying to get me to buy it as they did the bike I thought that there must be big money in it for them. Just never knew how much. They wanted £395 for 3yrs yours was £69.00! Robbing *****. <p> <p>Gap Insurance 123 Thank you for your comments Mr McIntyre we would point out that a the price difference is not really your dealerships fault. A vast proportion is completely beyond their control in the form of differences in rates of taxation and supplier prices. <p> Kind Regards <p> Customer Services
Combined Return to Invoice
Straight forward to use on line - Very competitive policies used for the last 4 - 5 vehicles
Combined Vehicle Replacement
OK
Combined Return to Invoice
very easy to sort out, easy language and easy check out.
Combined Return to Invoice
Competitive and easy to understand
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to find information and good price
Finance And Contract Hire
very easy and reliable website
GapInsurance123 Agreed Value
No issues. Can not really say I enjoy buying insurance but at least this was easy to set up.
Combined Return to Invoice
Very quick to respond to email question. Overall excellent reviews and good price. 10/10
Combined Vehicle Replacement
Simple, straightforward, thank you.
Combined Vehicle Replacement
5 star service so far
Combined Vehicle Replacement
GOOD
Combined Return to Invoice
simple and easy to understand.
Combined Return to Invoice
Easy to use website, lets hope I do not have to test how good they are at paying out :-)
Combined Return to Invoice
SO FAR SO GOOD
Finance And Contract Hire
Best price I could find!!
Combined Vehicle Replacement
I much prefer the look of your replacement policy to one I have seen elsewhere. Your product pays me the full replacement cost, and allows me to choose how I replace the vehicle. The other VRI provider I saw either chose a car for me or only paid me the original invoice price paid as a cash settlement. The Gap 1 2 3 VRI product looks far better in comparison!
Combined Vehicle Replacement
easy to use website but it would be good to quote a reference/policy number after paying just in case nothing comes through e-mail at least we would have a reference to quote to you. Gap123 response - Thank you for your comments Mr Harrison, and it is something we take on board. We will be launching a new, revamped Gap123 website in the near future, and this will contain a 'My Account' section. This will allow immediate access to your documents from the 'Payment Complete' page.
Combined Return to Invoice
Very fast and easy to use. All the information was there and self explanatory.
Combined Return to Invoice
Very clear and straightforward
Combined Return to Invoice
Easy to talk to and by far the cheapest I managed to find.
Combined Return to Invoice
Quick and easy
Combined Return to Invoice
Very good - clear examples and descriptions of cover. Easy to complete forms and generally very straight forward. Would definitely recommend as also very good value - thanks!
Combined Return to Invoice
I have been driving for over twenty five years and never had a car written off. But I have never bought a car this expensive before. It is not that I think I will have an accident it's the other idiots on the road that worry me!
Combined Return to Invoice
Combined Vehicle Replacement
I shopped around and was most happy with your quote and cover. Also when I called to ask a question about my private plate Kieron was very helpful.
Combined Vehicle Replacement
EASY
Combined Return to Invoice
Very straight forward to use and the benefit of being able to defer cover is excellent.
Finance And Contract Hire
Very straightforward and saved myself a few bob. Dealer price for GAP insurance was rediculous.
Combined Return to Invoice
Combined Vehicle Replacement
no issues comparing prices and cover
Combined Return to Invoice
good
Finance And Contract Hire
Same as always pleasure to do business thanks Andy.
Finance And Contract Hire
XXXXX
Combined Vehicle Replacement
Picked this company because web site seemed one of the clearest & easy to use GAP site's I had looked at - but the proof of the pudding is in the eating as they say!<p> Gap 123<p> Rest assured Mr Blunsum that should you ever need to make a claim that we will be here to make sure that every runs smoothly.<p> Kind Regards <p> Customer Services
Combined Vehicle Replacement
Very good
Combined Vehicle Replacement
Much easier system to use than some of the other websites
Finance And Contract Hire
EXCELLENT AND EASY TO USE, MANY THANKS.
Combined Return to Invoice
I like the option of 5 year cover as I do tend to keep my cars for a long period
Combined Vehicle Replacement
helpful and easy and quick to complete forms
Combined Return to Invoice
Easy to get a quote and much cheaper than car dealer as well
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
My dealership had spoken to be about gap cover which in all honesty made me even more confused. So I searched on Goggle and called for a quote. A friendly voice is much better than a page with numbers. After that very simple and quick. Thanks Malcolm
Finance And Contract Hire
It is our first new car and we had to save hard so we wanted to be protected and know if something happened we could get another. That said I still hope I never need to use it.<p> Gap 123 <p> Don't worry Mr Murray if ever you do need to make a claim our team will be ready and waiting to help.<p> Kind regards<p> Customer Service
Finance And Contract Hire
Combined Return to Invoice
fine thank you
Combined Vehicle Replacement
Better cover & £70.00 cheaper than my dealer. Bonus!
Finance And Contract Hire
Very Helpful on the Telephone and very informative Thanks!
Finance And Contract Hire
Very efficient on the phone, good reputation and stand out price!
Combined Vehicle Replacement
Excellent!
Combined Vehicle Replacement
*****
Combined Vehicle Replacement
I can relax now. Its my first new car and I was almost frightened to drive it after the dealership had spoken to me about gap insurance. Thanks Charlotte
Combined Return to Invoice
I can not really get excited about gap insurance but it was quick and easy to get quotes and complete registration.
Combined Vehicle Replacement
Combined Return to Invoice
Easy to arrange and clearly explained. very happy with service
Combined Return to Invoice
Finance And Contract Hire
Competitive price and very good customer support when I called to ask about claim limit.
GapInsurance123 Agreed Value
Good
Finance And Contract Hire
Really easy to navigate and great that you are given a price straight away. Would recommend *****
Combined Return to Invoice
very simple to understand & all was completed in 5min :)
Combined Return to Invoice
Simple to compare policies with lots of information.
Combined Vehicle Replacement
No problems so far.
Finance And Contract Hire
My dealership had tried to match the price but could not get close.
Combined Return to Invoice
Called a couple of times and last time spoke to lady called Andrea. Feel confident that if ever I needed to make a claim that it would be handled just as efficiently.
Combined Vehicle Replacement
I had called a couple of companies after talking to my dealer. Yours was the only one who asked me to speak to my insurance company first. As it happens I do not have the new cover but it was comforting to know that I was dealing with a company who seemed to have my best interests at heart.
Combined Vehicle Replacement
Easy & simple process, price was very competitive.
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Combined Vehicle Replacement
Best price I could find for any Kawasaki on the net.
Combined Vehicle Replacement
Nice to speak to a company who preferred to talk about the benefits of their cover instead undermining other suppliers. 5 Star
Combined Vehicle Replacement
for once an easy to use and straight forward web site.and great prices
Finance And Contract Hire
Very good website and excellent clarity. Buying process was simple. My e-mail query was answered promptly, fully and pleasantly.....thank you Mark. Cover is excellent and of note is that motor excess is covered up to £250 unlike many competitors. This product is good value which is why I bought it. BILL PETRIE ACII CHARTERED INSURANCE BROKER
Combined Return to Invoice
Easy to understand and straight forward. Thank you.
Finance And Contract Hire
Very easy and quick, thanks
Combined Return to Invoice
Nice and easy to use website and best price on the net. Very good
Combined Vehicle Replacement
Simple
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
Combined Return to Invoice
Have bought 2 gap insurance policies previously, easy and user friendly website.
Combined Vehicle Replacement
Extremely helpful on the telephone, worth every penny for the piece of mind.
Finance And Contract Hire
Saw your details on BMW forum highly recommended
Combined Vehicle Replacement
I. Work long and hard for my money so dealer rubbish was not a good enough reason not to save £ 300. Thanks still hope I never need it!
Combined Vehicle Replacement
very good so far.
Combined Return to Invoice
Very easy
Combined Return to Invoice
My dad did a lot of research and recommend you
Combined Vehicle Replacement
East to obtain a quote. Different types of GAP cover clearly explained.
Combined Return to Invoice
Straight forward and good value.
Combined Return to Invoice
GapInsurance123 Agreed Value
covered an extra 5% in value compared with the other policy I looked at.
Combined Vehicle Replacement
Combined Vehicle Replacement
I did a serious amount of market research into gap insurance both on and off line and then compared the results. You will be pleased to know yours came out on top even in comparison with the policy my dealership had originally offered.
Finance And Contract Hire
Easy to arrange the insurance online.
Combined Vehicle Replacement
Good value and easy to understand terms.
Combined Return to Invoice
I have saved for years for my new car and had never even thought of gap cover. Did not even know it existed. It was only my dealership who mentioned it when I collected my car with horror stories of transporters taking new cars from customers drive ways. Really pleased I did not take their cover and decided to do some research myself.
Combined Vehicle Replacement
Easy to understand!
Combined Vehicle Replacement
Shopped around and your policies where by far the easiest to understand so it made comparing cover very simple and straight forward.
Combined Vehicle Replacement
All seemed very easy. Took 5 years of cover £229 ,Dealer wanted £450 for 3 years of cover. Let hope it's this easy if I need to claim !<p> Gap 123 - Thank you for leaving your comments Miss Hayward and please don't worry we will be here to help you every step of the way should you ever need to make a claim.<p> Kind Regards<p> Customer Service
Finance And Contract Hire
5 star
Combined Return to Invoice
Fab, Easy, cheap and very quick.
Combined Return to Invoice
Very easy and straightforward. I look forward to receiving the documents.<p> Gap 123- Thank for leaving your comments Mr Bowles. Your documents have already been emailed over to you. If they are not already in your inbox you may find that your spam filter may have been a little over zealous and re-directed them to a junk or trash folder. If you have any problems at all please call the office on 0800 195 4926 and we can arrange for a hard copy to be sent via Royal Mail.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
Easy as 123
Combined Vehicle Replacement
I bought your policy because you were the cheapest I could find for my bike also quick and easy to set up online.
Combined Vehicle Replacement
Excellent. Choice of policies, keen pricing, and easy to navigate web site
Combined Vehicle Replacement
Good product with belt and braces cover.
Combined Vehicle Replacement
Best value for money as far as I could see and your policy included features that were not always part of many of the competitors.
Combined Vehicle Replacement
Saw you mentioned on which review and money saving experts. Good reviews and what appears to be very reasonable price.
Combined Return to Invoice
Very easy, speedy system - easy to process. Cheapest quote from several companies.
Combined Return to Invoice
Good :-)
Finance And Contract Hire
Fabulous. Thank you so much Jacqui for all your help.
Combined Return to Invoice
Very quick to set up, only hope I won't need to use the policy.
Combined Return to Invoice
Really easy to set up and a lot cheaper than my local Range Rover dealer.
Combined Return to Invoice
Very easy process. I called to ask a question and the advisor was very friendly and very helpful.
Combined Vehicle Replacement
Very good easy to use and simple to understand. Total premium quoted was cheaper than main dealer by £56.00. Well satisfied and not time consuming quick and easy to use excellent.
Combined Vehicle Replacement
I found it difficult to work out exactly which one I needed. It wasn't very clear.<p> Gap Insurance 123 - We are so sorry to hear that you found our systems anything less than simple. We try where ever possible to make the policies and examples as easy to understand as possible and would always ask website visitors and policy holders to call the free phone number is they have any doubts or questions. We have also passed your comments on to the relevant department.<p> Once again thank you for taking the time to leave your feedback.<p> Kind Regards<p> Customer Service
Combined Return to Invoice
At £400 from my dealer it was a debateable if I should take gap or not, at £97 it was a no-brainer. Thank you Rob Mileman
Finance And Contract Hire
Good
Combined Return to Invoice
Easy
Combined Return to Invoice
Good as far. Thanks for all your help and patience Andrea
Combined Vehicle Replacement
excellent.
Combined Return to Invoice
Simply to use, compare quotes and very competitively priced.
Combined Return to Invoice
Combined Vehicle Replacement
First one I found on Google, great service too!
Finance And Contract Hire
Well priced & easy to understand.
Combined Return to Invoice
Very quick, easy to understand and simple to compare levels of cover. Once again big thank you for your help Nicole.
Finance And Contract Hire
Finance And Contract Hire
Easy process, good communication
Combined Return to Invoice
Smooth and simple
Finance And Contract Hire
Combined Return to Invoice
seemed easy enough and straight forward and price realistic
Combined Vehicle Replacement
Good information on the product I've purchased, easy to use website.
Finance And Contract Hire
Combined Return to Invoice
Great price and recommended on the Which website
Combined Return to Invoice
Combined Return to Invoice
Does exactly what it says on the tin!
Combined Return to Invoice
Good reviews and 5 star rated.
GapInsurance123 Agreed Value
Good
Combined Vehicle Replacement
Thank you Mark
Combined Return to Invoice
Easy to find out the nitty gritty about the policy and very competitive price.
Combined Vehicle Replacement
Very good and I am pleased with purchase of this policy
Combined Vehicle Replacement
Easy site to navigate and helpful explanations Best price I found :-)
Combined Return to Invoice
Combined Return to Invoice
Recommended by a friend who has had a claim with Gap 123 previously. Obviously the sort of reassurance you would be grateful to have. Great prices too
Combined Vehicle Replacement
Easy and clear to understand.
Finance And Contract Hire
very quick and simple
Combined Return to Invoice
Found good reviews on forums, including one who had made a claim on the cover.
Combined Vehicle Replacement
Quick, easy to understand and good price
Combined Return to Invoice
Easy to deal with. Proof is in the pudding. Fingers crossed it will never come to this.<p> Gap Insurance 123 - We hope so too Mr Jones however if you ever do need to make a claim or need assistance we will be here to help every step of the way. <p> Kind regards<p> Customer Service
Combined Vehicle Replacement
Good explanations of covers offered. Easy quotation system. Competitive rates. Easy policy purchase. Overall a brilliant service.
Combined Return to Invoice
I couldn't believe the excellent value for money these policies provide you with and how easy it is to set up online. Thank you.
Finance And Contract Hire
Good policies set out well so I could find the info I needed.
Combined Vehicle Replacement
Simply to use
Combined Vehicle Replacement
Called for help as I think my dealer had totally confused me. Service was excellent. Really very simple and now feel confident that if anything did happen that my gap would cover it.
Combined Return to Invoice
5 star
Combined Return to Invoice
Good
Combined Vehicle Replacement
Quick, easy and a lot less expensive than my local dealership. Nice to see that for a change you do not have to pay the earth for reputable insurance
Combined Vehicle Replacement
Finance And Contract Hire
Very good and easy to use site
GapInsurance123 Agreed Value
Very good. Called to confirm valuation and service was exceptional. 5 stars!
Combined Vehicle Replacement
application straight forward.
Combined Vehicle Replacement
quick and simple
Finance And Contract Hire
very simple and easy to use website. Product has been recommended by Vauxhall dealership
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to apply. Will have to wait and see if the service is any good if and when i need to claim. Rating based on the application process. Thanks.
Combined Return to Invoice
No problems, good service when I called to ask about invoice price and very competitive price.
Combined Vehicle Replacement
Quick & Easy and silly amounts cheaper than my dealer
Combined Return to Invoice
Highly recommended, great service
Combined Return to Invoice
Easy buying process... lets hope I don't need to find out about the claiming process!!<p> Gap 123 - We can assure you Mr Lees that should you ever need to make a claim the claims process will be just as easy and that we will be here to help every step of the way.<p> Kind regards<p> Customer Service
Combined Vehicle Replacement
Combined Vehicle Replacement
Simple to navigate and compare cover as well as prices.
Combined Return to Invoice
After a lot of research on the net your policies came out on top for both value and backup.
GapInsurance123 Agreed Value
Excellent
Combined Return to Invoice
On line quotes and service were clear,concise and efficient. Thank you.
Finance And Contract Hire
Simple and easy to complete forms
Combined Return to Invoice
Was recommended by my son in law who has a policy with you.
Combined Return to Invoice
Good
Combined Vehicle Replacement
very good, I had 2 queries on different days and both times I was called back promptly and had things explained clearly.
Combined Return to Invoice
Easy to use & No Problems
Combined Return to Invoice
Incredibly simple & straightforward process. And after a lot of research this was definitely the cheapest cost for my GAP insurance! Many Thanks
Combined Return to Invoice
Easy to arrange and less than half price of dealer.
Combined Return to Invoice
Easy process to get a great price for cover
Combined Return to Invoice
Much, much cheaper than the car dealer
Finance And Contract Hire
No probs
Combined Return to Invoice
My dealer could not offer cover for private hire.
Combined Vehicle Replacement
Quick, £250 less than my dealer, friendly staff and the cheapest quote I could find. 5 Star.
Combined Vehicle Replacement
Quick and easy application process, including adding a deferral date.
Combined Return to Invoice
So easy & simple - why would you let the dealer rip you off for hundreds of pounds when it is this simple???<p> Gap 123 - Thank you for your comments. We would however point out while we agree that our policies are genuinely fantastic value for money a lot of the price difference is not your dealerships fault. IPT and supplier rates means that our policies will always be less expensive. <p> Instead it is our policy features and what happens when you make a claim where we really believe our policies stand out. Kind regards<p> Customer Service.
Combined Vehicle Replacement
Very straightforward.
Combined Return to Invoice
Quick and clear and to the point.
Finance And Contract Hire
Very helpful when I rang about transferring my private registration.
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
Great value for money, good service
Combined Return to Invoice
Easy to navigate your site, and clear which policy suited my needs.
Combined Vehicle Replacement
Searched Google and called spoke to Andrea and it was all done from there. A voice is much better then a blank page. Thanks again.
Finance And Contract Hire
Great service and saved over £300 on dealer quote
Combined Return to Invoice
I shopped around, your policies where not only the least expensive but also the easiest to understand.
Combined Vehicle Replacement
Easy to use website, details on policy fully explained.
Finance And Contract Hire
THE BUYING PROCESS IS REALLY SIMPLE AND EASY. I JUST HOPE IF THE WORST HAPPENS AND I NEED TO CLAIM THAT THE PROCESS IS AS SIMPLE AND EASY!
Combined Return to Invoice
Had to wait a few minutes to get through to an advisor, but unlike the others I tried you use a 0800 freephone number. Small things make such a difference..............well they do for me!
Combined Vehicle Replacement
Pleasure to deal with.
Combined Return to Invoice
Good reviews and answered my queries quickly and clearly
Combined Return to Invoice
Seemed to be the most knowledgeable of the companies I tried. Also seemed more interested in answering my questions without simply wanting to know how much I had been quoted elsehwere!
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to buy on line thanks. Hope I never have to use this insurance.
Combined Return to Invoice
Good with clear options to allow one to select the appropriate policy
Combined Return to Invoice
Great price and easy to use. Nice to be able to compare cover in one place instead of having to bob around a couple of pages.
Combined Vehicle Replacement
Finance And Contract Hire
Super efficient, would recommend
Combined Return to Invoice
Called twice to ask different things. My dealer than frightened me to death about buying online. Both times the representatives where excellent. Patient and approachable. Turns out your cover is better and cheaper.
Combined Return to Invoice
Good this is the second gap insurance taken out. The first on my husbands motorbike.
Combined Vehicle Replacement
£300 less than my dealership for better cover, not really a difficult choice!
Finance And Contract Hire
Excellent.
Combined Return to Invoice
simple, informative, good cover and best of all saved £264! A+
Combined Return to Invoice
:-)
Combined Return to Invoice
Brilliant easy peasy peasy peace of mind gap insurance in minutes
Combined Return to Invoice
Very easy to set up,everything nicely explained.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
cheap, easy to understand thank you
Finance And Contract Hire
Perfect - very easy - thank you
Combined Vehicle Replacement
Combined Return to Invoice
Excellent price and good cover, very clear too. Thank you.
Combined Return to Invoice
great fast and easy to do
Combined Vehicle Replacement
great
Combined Return to Invoice
good - thanks
Combined Return to Invoice
Brilliant! You will saved me a small fortune!
Combined Return to Invoice
a1
Combined Vehicle Replacement
Such a good deal!
GapInsurance123 Agreed Value
Straight forward!
Combined Return to Invoice
Excellent service, quick and easy :-)
Finance And Contract Hire
I shopped around everywhere, you systems where very easy to use and even I could understand what the policy terms say. 5 Star!
Combined Vehicle Replacement
Was recommended to use you by Elaine Fisher. Bargain!
Combined Return to Invoice
Great web site easy to use
Combined Return to Invoice
Great price, also I shopped around and your polices while being very competitive are very easy to understand. No hidden bits certainly gave me more confidence.
Combined Vehicle Replacement
superb !!!
Combined Return to Invoice
Very straight forward, simple to use website and easy payment.
Combined Vehicle Replacement
We have previously used you and the process was just as good this time too.
Combined Return to Invoice
Wish my dealer had explained it as well as the guy on the phone. A+
Combined Vehicle Replacement
Great Service competitive price.
Combined Return to Invoice
5 Star!
Combined Vehicle Replacement
Quick easy very competitive compared to what the main dealer prices are .
Combined Return to Invoice
A++++
Combined Return to Invoice
GREAT EASY AND QUICK
Combined Return to Invoice
Combined Return to Invoice
easy !
Combined Return to Invoice
Quick and Easy
Combined Return to Invoice
Fantastic customer service, no pressure, no sales rubbish and a real human being.
Combined Return to Invoice
No issues, good cover and liked the fact I chose where to spend my money if my Audi is written off.
Combined Return to Invoice
Easy and smooth
Combined Return to Invoice
Combined Return to Invoice
You offered the best deal for me it was also good to talk to customer services without any hard sell.
Combined Vehicle Replacement
Very good credentials, excellent re-views and nearly half the price of my local BMW dealership.
Finance And Contract Hire
Good
Combined Vehicle Replacement
I called one of your competitors for a quote for my bike and even after discount they could not get close to your price.
Combined Vehicle Replacement
I telephoned for some information - a gentleman called XXXX spoke to me, he was extremely helpful and polite......Fantastic service
Finance And Contract Hire
Fine
Combined Return to Invoice
GapInsurance123 Agreed Value
Quick, easy and great price.
Combined Return to Invoice
Highly rated by Which? and recommended on the Skoda forum too, which I am pleased to see. Nearly as much as seeing the amount I can save on my motor dealers price too!
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Very quick and simple
Combined Return to Invoice
Very good price, and an easy system
Combined Vehicle Replacement
Well that was easy... lets hope I don'y need to use it... but great to know I'm covered incase...
Combined Return to Invoice
Quick and easy to use.
Combined Vehicle Replacement
Good so far
Combined Vehicle Replacement
I phoned to ask a few questions and the very helpful lady even increased our cover to £20000 as a jesture of good will to fully protect us. Amazing service, I will gladley recommend. Many thanks
Finance And Contract Hire
Quick simple and easy to understand. Price wasn't bad either.
Combined Return to Invoice
very satisfied
Combined Vehicle Replacement
Gap123 - Dear Mr Crone we are sorry to hear that you where anything less than 100% satisfied with our policies or service. Unfortunately you have not left any feedback so it is difficult to know how we could improve our service standards. If you could please contact a member of the team we would really appreciate your comments.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
5 star
Finance And Contract Hire
Combined Vehicle Replacement
Excellent terms and prices 100 % would recommend
Combined Vehicle Replacement
Very easy to set up. Just hope I have wasted the money.. ie I don't prang the car!!<p> Gap123<p> Dear Mr Matthews thank you for leaving your comments. Please don't worry we will be here to help you every step of the way if something does happen.<p> Kind regards<p> Customer Service
Combined Return to Invoice
Very easy to get a quote and paything through paypal made the whole process even easier.
Combined Vehicle Replacement
Very good experience. .well explained...easy to use
Finance And Contract Hire
Nice easy set up! Lets hope I never have to find out if they pay out or not.<p> Gap 123 - Dear Mr Clark thank you for leaving your comments. We can assure you that there will be no issues and that our claims team have handled hundreds of thousands of claims and in fact paid out millions in the 20 years that they have been dealing with claims.
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
Excellent as Always! Thank you Nicole
Combined Return to Invoice
Fab !
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
great!
Combined Vehicle Replacement
ok
Combined Vehicle Replacement
So much better than the motor dealer
Combined Vehicle Replacement
It was very good to do and stright forward. Thanks,
Combined Return to Invoice
Would recommend
Finance And Contract Hire
Extremely easy to use and way cheaper than our dealer offered us. Just hope I never need to use it!
Combined Vehicle Replacement
Very clear and easy to follow process.
Combined Vehicle Replacement
Well that was easy. a good price and it seems an excellent level of cover
Combined Return to Invoice
Very good support on phone on 25 Jan (Mark?)
Finance And Contract Hire
Combined Return to Invoice
Excellent.
Combined Vehicle Replacement
Very easy to use website - gave me the opportunity to get quotes for varying types and lengths of cover. All the information I required was accessible. Straightforward - would recommend.
Combined Return to Invoice
Simple, good price, easy to understand
Combined Vehicle Replacement
Good
Combined Return to Invoice
good, very easy to set up
Combined Vehicle Replacement
Excellent. Very straight forward. And so much cheaper than dealer offer!
Combined Return to Invoice
All good. All seems straightforward enough and easy to purchase.
Combined Return to Invoice
No problems
Combined Vehicle Replacement
:-)
Combined Return to Invoice
Finance And Contract Hire
Much, much cheaper than the leasing company
Combined Vehicle Replacement
quick and easy
Combined Return to Invoice
Easy to use and the best price after looking at several sites
Finance And Contract Hire
Nice and simple, but would be better if the database found your car automatically once you've entered your registration number. GapInsurance123 response - Thank you for your comments Mr Bowns. Our web developers are currently working on a new GapInsurance123 website with lots of new features, including a lookup system for car registrations. Thanks for taking the time to leave your comments.
Combined Vehicle Replacement
GOOD, FAST AND EASY TO TAKE OUT THE POLICY.
Combined Vehicle Replacement
What a difference from the price quoted by the motor dealer!!
Combined Return to Invoice
Very easy process - took less than 10 minutes to arrange the cover. Thanks.
Combined Return to Invoice
Combined Return to Invoice
My motor dealer could not cover me as I am a taxi, great to find such a good deal elsewhere
Finance And Contract Hire
Combined Return to Invoice
Easy process
Finance And Contract Hire
Combined Vehicle Replacement
Really struggled to find Gap Insurance for a motorbike I am about to buy, then found a link on a forum for Gap 123. Glad I did.
Combined Vehicle Replacement
Easy to understand. Helpful staff. Jackie was particularly helpful in helping with the claim limits
Combined Vehicle Replacement
Very easy to use website with very clear examples.
Combined Vehicle Replacement
Finance And Contract Hire
Combined Return to Invoice
Great deal for peace of mind cover
Combined Vehicle Replacement
Combined Return to Invoice
Excellent. 2 telephone questions answered by Jacki pleasantly.
Finance And Contract Hire
Experience very good but I would have preferred the option to insure for 13 months and not 12 months. My vehicle was first registered 1 month before I took delivery and motor insurance only garauntees a full purchase price for the first year The alternative would be GAP insurance for 2 years
Combined Return to Invoice
Combined Return to Invoice
Better price and much better information than provided by the motor dealer.
Combined Vehicle Replacement Insurance
I was amazed to find that there are more products than the one the dealer offered me. It appears that the Return to Invoice cover they told me is the 'best available' in the UK is no where near as good as the Vehicle Replacement cover you offer. When I challenged the dealer they said they had not even heard of Vehicle Replacement Insurance before, which I found quite amazing. When my car arrives I will be back to Gap123!
Combined Vehicle Replacement Insurance
Much better price, and I think much better policy than the one offered by the motor dealer
Combined Return to Invoice
Hi, This is the second car I have taken GAP insurance for with yourselves. It is very easy to get a quote for the cars and the cost appears to be very reasonable. I did have issues receiving an email confirmation for the insurance which is why I have not given 5 stars. <p> Thank you for your comments and we are so sorry to hear that you have been having any problems what so ever. Our systems are being changed shortly and these changes will include instant documentation on screen. However in the meantime as we have a registered business email address you may find that your spam filter without your knowledge may have re-directed us to a junk or trash folder. <p> To avoid any delay we will also send out a hard copy via Royal Mail.<p> In the meantime once again thank you for choosing Gap Insurance 123, if you any assistance please do not hesitate to contact a member of the team on 0800 195 4926. <p> kind regards Customer Service. Thanks Ken
Finance And Contract Hire
Nice, simple and much cheaper than the Dealership wanted to charge us!
Combined Return to Invoice
Very Good, simple and bucket loads less than my dealer
Combined Return to Invoice
No issues very good, 100% would recommend.:-)
Combined Return to Invoice
Great
Combined Return to Invoice
Simple enough to find the information I required. Learned much more than I did compared to when I spoke to the motor dealer!
Combined Return to Invoice
Extremely easy to use
Combined Return to Invoice
Finance And Contract Hire
very good, very easy procedure and very reasonably priced
Combined Vehicle Replacement
Very good.A good price and very helpful telelephone advisor. Told me exactly what I needed to know.
Combined Return to Invoice
Combined Vehicle Replacement
A very clear and concise website with easy to understand policies for GAP insurance.
Combined Return to Invoice
Quick internet search saw Gap 123 at the top, and highlighted by Which? also
Combined Return to Invoice
Terrific value for money, and one of only a couple of providers open on a Saturday!
Combined Return to Invoice
Easy purchase process. Clear policy and much cheaper than the Dealer
Combined Vehicle Replacement Insurance
The best price I can find, no wonder you are at the top of the internet when I searched for Gap Insurance!
Combined Vehicle Replacement
very helpful telephone advisor
Combined Return to Invoice
nice and easy thanks
Combined Return to Invoice
Hard to find any faults in the system or service at all
Combined Return to Invoice
Easy to organise, and cheapest quote I found.
Combined Vehicle Replacement
Very Satisfactory and easy to use web site
Combined Return to Invoice
Could not believe the price compared to the motor dealer!!
Combined Return to Invoice
Combined Return to Invoice
Such an easy site to use
Combined Return to Invoice
very easy to set up and very quick.
Combined Vehicle Replacement
Good
Combined Return to Invoice
Shopped around and yours was the best price I could find even with discount codes from XXX
Combined Vehicle Replacement
I had a question and was very impressed with the speed and knowledge of the telephone operator Great service and a lot cheaper than the main dealer GAP cover!
Combined Vehicle Replacement
No problems & easy to compare cover.
Combined Return to Invoice
Peace of mind for less than £70. Still hope I never need to use it.
Finance And Contract Hire
Easy to navigate and less than 5 minutes to complete.
Combined Return to Invoice
This is the third time I have bought a policy and each time I have found the service impeccable and the price excellent.
Combined Return to Invoice
:-)
Combined Return to Invoice
Simple
Combined Return to Invoice
Easy to use, Thanks
Finance And Contract Hire
Easy decision for £75!
Finance And Contract Hire
About 20% of the price quoted by my leasing company
Finance And Contract Hire
So much better value than the car dealer
Combined Return to Invoice
This has all made sense and offers good value for money, certainly better value that offered by the car dealerships.
Combined Return to Invoice
Easy to use website, hopefully this is something I will never need
Combined Vehicle Replacement
easy to fill out and cheaper than others for same cover
Combined Return to Invoice
Excellent 5 Stars
Combined Return to Invoice
Happy so far. Easy to buy, good price and customer services very helpful and quick to respond
Combined Vehicle Replacement
Quick easy, good reviews and about £300 less than my dealer which is good enough for me.
Finance And Contract Hire
Good
Combined Vehicle Replacement
EASY NAVIGATION, QUICK
Combined Vehicle Replacement
The explanatory notes were very useful and saved me duplicating the first years insurance by pointing out some existing policies cover return to new in the event of loss. the process was straight forward and allowed a comparison between products which was really helpful.
Combined Vehicle Replacement Insurance
I really wanted a Vehicle Replacement product as I am getting such a good discount on the vehicle I am purchasing. I thought that all Vehicle Replacement policies would be the same, but whilst most of the companies I have tried only wanted to talk about the price, Gap 123 took the time to explain why their policy may be better than some of the others I tried. I have to say that the Gap 123 price was still better than any of the other discounted prices I was being offered. And I thought old fashioned service was a thing of the past!
Combined Return to Invoice
Really pleased to be able to defer for a year as my Allianz motor insurance policy covers me for the first year. I did speak to a company who did not allow for deferred start dates, and they tried to put me off. Gap 123 told me to speak to Allianz to make sure I was happy with the terms (which I was) and I can get 5 years protection by only paying for the 4 years I need. Thank you for the advise and service you provide!
Combined Return to Invoice
Terrific price and value, good reviews in Which?
Combined Vehicle Replacement
Second time used, very easy to use and understand.
Combined Vehicle Replacement
Excellent. Simple, clear process to purchase appropriate GAP insurance.
Finance and Contract Hire Gap Insurance
I did not have a problem with the buying of the product, however I have never received any confirmation email as it says it would. It means I only have a payment receipt from PAPAL to prove I have bought this insurance. <p> Gap Insurance 123 response <p> We are so sorry to hear that you have been having difficulties in receiving your documents. Our system shows that they have been sent our as normal. However as we have a registered business email address you may find that you spam filter may have re-directed us to a junk or trash folder. We will also send out a hard copy via Royal mail. If you have any further questions or concerns please call 0800 195 4926. <p> Kind regards Customer Service.
Combined Return to Invoice
Finance And Contract Hire
VERY QUICK AND USER FRIENDLY WEBSITE, VERY GOOD PRICE
Combined Return to Invoice
Super price and easy website
Combined Return to Invoice
good
Finance And Contract Hire
Good.
Finance And Contract Hire
Very helpful and informative
Combined Vehicle Replacement
Great price for two policies
Combined Vehicle Replacement
Honestly could not believe the price difference between Gap 123 and the dealer!!
Combined Vehicle Replacement
Clear website backed by helpful advice over the phone. Cath Smith
Combined Return to Invoice
VERY EASY TO COMPLETE FORM. RANG 0800 NUMBER AND SPOKE TO MARK WITH A QUERY AND HE WAS VERY HELPFUL.
Combined Vehicle Replacement
Very easy to arrange, really slick system - just hope that my son doesn't have to use the cover!!
GapInsurance123 Agreed Value
Excellent, an intuitive www portal
Combined Return to Invoice
Combined Vehicle Replacement
Good
GapInsurance123 Agreed Value
Good
Combined Vehicle Replacement
Combined Return to Invoice
Been an easy and stress free experience with good explanations of the different options
Combined Return to Invoice
Easy to use website and competitive pricing. From first logging onto website, got quote within 2 mins and cover just 5 mins after that.
Combined Return to Invoice
Easy to understand. Good detail on site to enable decision to be made.
Combined Return to Invoice
Combined Return to Invoice
very simple and easy process thanks will recomend
Combined Vehicle Replacement
Very quick easy and efficient
Combined Return to Invoice
Very easy to understand with the examples given
Combined Vehicle Replacement
Easy to use website with clear explanations. Good value when comparing premium with other insurers.
Combined Return to Invoice
Clear and straightforward website
Combined Return to Invoice
Easy to use website with good information. Prices good for cover offered.
Combined Return to Invoice
Easy to use and follow
Combined Vehicle Replacement
Just how insurance should be, no messing just good info and very competitive prices
Finance and Contract Hire
GapInsurance123 Agreed Value
Good
Combined Return to Invoice
Simple and easy to use
Combined Return to Invoice
Easy to use website.
Combined Vehicle Replacement
Very straight forward website with a few simple questions and clear and simple policy documents. Also the cheapest quote I was able to find.
Combined Vehicle Replacement
The gentleman i spoke to was extremely helpful, he answered all my questions. I left the phone call feeling positive i was taking out the correct insurance for my needs. Thank you
Combined Vehicle Replacement
clear explanation of what is covered and what would be paid out in the event of a write off. Peace of mind. Thank you.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Combined Return to Invoice
Priceless info and excellent price.
Combined Return to Invoice
Great! Completed a internet search and found this to be the best cover and cheapest! Half the price of Car Giant GAP cover for an extra year (4 years) and higher value of cover (up to £10K)
Finance And Contract Hire
Finance And Contract Hire
Very flexiblible and informative...with examples.
Combined Vehicle Replacement
Very easy site to navigate. Pricing is more than competitive. 5 Years for £229 on a brand new fully loaded Focus Zetec S
Combined Vehicle Replacement
Very user friendly service. Thank you. Im just waiting for the email which has not been dispatched yet. <p> Gap123 Our email has already been sent however you may find that as we have a registered business email address that your spam filter may have re-directed us to your junk or trash folder. Can you please check, if you have any issues or questions simply contact us on the Freephone number and we will arrange for a hard copy to be sent via Royal mail.<p> Kind Regards - Customer Services
GapInsurance123 Agreed Value
Bargain!
Combined Vehicle Replacement
Easy process. What appears to be a very competitive price.
Finance And Contract Hire
Cheap, quick and easy service. Will Use again! Thank you.
Finance And Contract Hire
GOOd
Combined Return to Invoice
Combined Return to Invoice
Fantastcially easy, thank you.
Combined Vehicle Replacement
Very Good so far
Combined Vehicle Replacement Insurance
VRI Gap - I could not believe how different two policies could be. Spoke to one company who will either replace the car (and when I checked the fine print they choose where it comes from) or like Gap 1 2 3 who would pay me the funds for the replacement so I can choose. Who in their right mind would give up the say on where the vehicle comes from?
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Excellent - second time purchase
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
very quick and simple to use and a good value, compared to what you are charged by the dealers. many thank
Combined Return to Invoice
very good, well done !
Combined Vehicle Replacement
Much better idea that the funds are paid to me rather than replacing the vehicle
Combined Return to Invoice
Combined Return to Invoice
Could not find fault with the process
GapInsurance123 Agreed Value
Covers 5% more than the other quotes I got
Finance And Contract Hire
Best price I could find by a long way
Combined Return to Invoice
Very easy all the way through
Finance And Contract Hire
Easy
Combined Vehicle Replacement
Excellent Very easy to complete 10 out of 10 Thank you
Combined Vehicle Replacement
Very good and easy to do.
Combined Return to Invoice
Combined Return to Invoice
Easy to compare levels of cover, good price, excellent service, would recommend.
Combined Return to Invoice
Would 100% recommend!
Combined Vehicle Replacement
Easy to arrange on the net and a very competitive price as well. Thank you.
Combined Vehicle Replacement
Very simple & straightforward transaction at an excellent price.
Finance And Contract Hire
good
Combined Return to Invoice
Very good!
Finance And Contract Hire
Awesome for a third time!
Finance And Contract Hire
Awesome again!
Finance And Contract Hire
Awesome!
Combined Return to Invoice
Nice and easy thank you..........
Combined Return to Invoice
Excellent service - called back when you said you would
Combined Vehicle Replacement
Good
Combined Return to Invoice
Better terms and price
Combined Return to Invoice
so far so good
Finance And Contract Hire
I never normally take gap insurance but for the sake of £79 I would be so annoyed with myself if anything happened. Still hope I never need to make a claim and hope if I do that it will be just as simple.
Combined Vehicle Replacement
Good
Combined Return to Invoice
very easy
Combined Return to Invoice
clear explanations of the types of cover available quick and easy to set up
Combined Vehicle Replacement
:-)
Combined Return to Invoice
Excellent, quick, easy and lots cheaper than my dealer!
Combined Return to Invoice
5 Star!
Combined Return to Invoice
great
Combined Vehicle Replacement
Easy to deal with at the start, a telephone conversation with your staff confirmed the details. Still waiting for the e-mail. Lets hope you are as good as this if a claim ever needs to be made.<p> Gap Insurance 123 <p> Dear Mr Taylor your email has already been sent. Sometimes however you may find that as we have a registered business email address your spam filter may have been over cautious and re-directed your receipts to your trash folder.<p> As always any issues, problems or questions please do not hesitate to contact a member of the team on 0800 195 4926,<p> Kind Regards<p> Customer services
Combined Vehicle Replacement
Very competitive good terms and conditions
Combined Vehicle Replacement
Fab!
Combined Return to Invoice
Gap 123 - <p>Dear Mr Starkey, we are so sorry that you where not 100% happy with either our quote, our systems or your policy. <p>As we promise never to contact a customer unsolicited we would request that you contact us. We know that it is only by listening to you our policy holders and web visitors that we can maintain our levels of customer service so we would welcome your feedback. <p> Kind Regards Customer Services.
Combined Return to Invoice
It was great- I really liked the examples you gave as although I am used to buying gap insurance for our vans it was a really good refresher Loved the price too we have alwasy given our business to the finance company and they are mega expensive but at times like this we need to reduce our running costs so it certainly pays to shop around We were recommeded to your site by our insurance brokers
Finance And Contract Hire
excellent
Combined Return to Invoice
very straightforward and easy to use website
Combined Vehicle Replacement
simple and straight forward
Combined Vehicle Replacement
No problems, easy to navigate and compare cover, would recommend
Combined Return to Invoice
Good :-)
Combined Vehicle Replacement
Easy and straightward
Combined Return to Invoice
Excellent thank you
Combined Return to Invoice
A very simple and straight forward process for peace of mind cover !
Combined Return to Invoice
Excellent website, easy to use. Thank you
Finance And Contract Hire
Would recommend
Combined Return to Invoice
Nice change to get really good service and still feel like I am getting good value for money.
Combined Vehicle Replacement
Cheap, quick, and easy to use
Finance And Contract Hire
Combined Vehicle Replacement
Safe and Reliable as always - Thanks Nicole
Combined Return to Invoice
Combined Return to Invoice
Good
Combined Return to Invoice
Simple
Combined Return to Invoice
only one word to describe it ................Brilliant!
Finance And Contract Hire
Very good, simple to use and still saved over £300
Combined Vehicle Replacement
No problems would recommend
Combined Vehicle Replacement
Very good priecs
Combined Vehicle Replacement
5 Star :-)
Combined Vehicle Replacement
Very good, nice company to deal with.
Combined Return to Invoice
Excellent. The website was easy to use then I rang the helpline to ask a few questions and the lady XXXX was extremely helpful and even got me a better deal. She told me all about the 30 day change of mind and she answered all of my questions. I shall be recommending this service to everyone. Shame there is no 6*. Thank you
Combined Return to Invoice
Quick and easy to apply. Clear instructions to follow.
Combined Return to Invoice
Website very clear, application and payment very simple. Proof of pudding will be in the event of a claim. Lets hope that never happens : )
Combined Return to Invoice
Amazing Policy! Very straight forward.
Combined Return to Invoice
Policies where easy to understand in that I did not need an insurance dictionary to be able to check what the policy covers and the price was exceptionally competitive.
Combined Return to Invoice
Was recommended to use you.
Finance And Contract Hire
Good
Finance And Contract Hire
Very easy to compare and buy policies
Finance And Contract Hire
Very straight forward, simple and very good on price
Combined Return to Invoice
OK
Combined Vehicle Replacement
Thank you, Easy to understand and complete policy application, and friendly and helpful service when called to confirm queries I had, Top Notch. I'm more than happy.
Combined Vehicle Replacement
Good policies
Combined Return to Invoice
Same as last time, service is excellent!
Combined Vehicle Replacement
Very easy to use, good policies and more than £300 less than my dealership. Would recommend
Combined Vehicle Replacement
GapInsurance123 Agreed Value
5 star
Combined Return to Invoice
easy thankyou
Combined Vehicle Replacement
Very good. I called to speak with XXXX, who was VERY helpful and that is why I chose this company to insure with. Thank you.
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Buying experience was good..Hope I do not have to use it
Finance And Contract Hire
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Clear, easy, simple
Combined Vehicle Replacement
Combined Return to Invoice
Finance And Contract Hire
Great price and easy to use website Thank you
GapInsurance123 Agreed Value
Very quick and good price
Combined Vehicle Replacement
Very Good 5star - thank you
Combined Return to Invoice
excellent very helpful
Combined Return to Invoice
Great
Combined Return to Invoice
Very easy website to navigate, however if you need to go back to change details there is no edit button that I could see.<p> Gap 123 response <p> Thank you for comments. We are currently working on an upgraded system which will have this functionality as well as much more. In the meantime we thank you for your comments and your patience. <p> Kind regards <p> Customer services.
Finance And Contract Hire
Excellent price compared to dealership quotes. Hope I never have to use the Insurance
Combined Vehicle Replacement
Excellent level of cover for price, great advice re insurer/deferring start, easy clear site to navigate.
Combined Return to Invoice
Combined Vehicle Replacement
So far, very good.
Combined Return to Invoice
would recommend
Combined Vehicle Replacement
Easy to fill out the form and make payment.
Combined Return to Invoice
Good
Combined Vehicle Replacement
Easy to use, and straightforward website.
Combined Return to Invoice
Very Good customer support
Combined Return to Invoice
Lowest quote by a distance, do not buy GAP insurance from a car dealer!
Combined Vehicle Replacement
Quick and informative.
Combined Vehicle Replacement
Very easy and straight forward
Combined Vehicle Replacement
Good value for money, good service and easy to understand policies. 100 % Would recommend.
Combined Return to Invoice
Contacted a XXXX who advertise to beat any quote by XX% and they could not get close. If you are looking for cover for a bike do not bother trying anywhere else.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Very good, I just hope I don't need to contact you in the future!!<br> <p> Gap Insurance 123 <p> Don't worry Miss Buckley if ever you do we will be hear to help you every step of the way.<p> Kind Regards<p> Customer Service
Combined Vehicle Replacement
HI, BIKE PLUS CAR,GOOD SERVICE,EASY ON LINE.
Combined Vehicle Replacement
HI, VERY GOOD AND NOW GOING TO DO MY CAR
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Very easy to use and good examples which helped me to understand how the protection works. Lot better than my dealerships explanation and much better value for money.
Combined Vehicle Replacement
Very easy to use and compare quotes! Good price
Combined Return to Invoice
Excellent setup and easy to read information! So glad I didn't listen to the dealership and researched on the Web!! Gapinsurance123 = A**
Combined Return to Invoice
The process of obtaining a quote and then buying the policy itself was straightforward and easy.
Combined Vehicle Replacement
Quick, easy, good price
Combined Vehicle Replacement
SPOT ON THANK YOU ,VERY EASY TO DO
Combined Vehicle Replacement
very easy and very good deal
Combined Return to Invoice
Excellent - phoned for advice prior to taking out the policy. The man I spoke to was extremely helpful. Thank you!
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
Finance And Contract Hire
very quick and clear process, great price and easy payment process
Combined Return to Invoice
Very competitive price £134 compared with dealer £500, bargin.
Combined Vehicle Replacement
Combined Vehicle Replacement
Very simple to use fantastic price, nice to feel as thought I am getting value for money for a change.
Combined Return to Invoice
OK
Combined Vehicle Replacement
Very good
Finance And Contract Hire
Thanks That was easy.
Combined Return to Invoice
Very helpful on the phone and I hope its £203 that will give peace of mind for the next 5 years without being used
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Very easy transaction. everything easy to understand.
Combined Vehicle Replacement
Easy
Combined Return to Invoice
Combined Return to Invoice
Great ,easy to use site .
Combined Vehicle Replacement
Combined Return to Invoice
Very easy web site with clear instructions and ecplanations
Combined Vehicle Replacement
Very impressive prices
Combined Vehicle Replacement
Sooooo much cheaper than the car dealer
Combined Return to Invoice
I was given the choice of 3 policies with my quote, all names I could find in the Which report. Each were explained clearly and this made my choices much easier to understand
Combined Return to Invoice
Super, quick and easy
Finance And Contract Hire
nice and quick, thanks
Combined Return to Invoice
Helpful staff when I rang to make sure vans were covered, this is our second vehicle covered by GAP123 , hopefully we will never have to claim. Brian Lawrence Newcastle upon Tyne
Combined Return to Invoice
Quick, easy to understand policies and good value for money.
Combined Return to Invoice
Combined Vehicle Replacement
So far, so good
Finance And Contract Hire
pleasent
Combined Vehicle Replacement
Easy to use site, explains details in plain terms
Combined Return to Invoice
Nice experience .easy to do and excellent and quick process
Combined Return to Invoice
Very good with helpful, friendly assistance & advice available by phone.
Combined Return to Invoice
Quick and straight forward
Finance And Contract Hire
Combined Vehicle Replacement
A simple process to get the cover that I was after at a much reduced cost when compared to the dealer.
Combined Vehicle Replacement
Easy to use, easy to understand.
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Very Good would recommend
Combined Vehicle Replacement
Thank You
Combined Vehicle Replacement
Wish you offered other forms of insurance. The non nonsense upfront attitude was very refreshing.
Combined Return to Invoice
very swift and efficient.. I chose you based on Which Reports. many thanks - just hope I don't need to claim! Norma Walker
Combined Return to Invoice
Easy to understand and competetive prices
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Spot on all the way
Combined Vehicle Replacement
Very quick and easy to complete the policy. Also, their policy is the cheapest.
Combined Return to Invoice
Simple to understand policies, easy to navigate and about the cheapest price I could find
Combined Return to Invoice
Good so far
Finance And Contract Hire
Simple and easy website to understand...hopefully I wont need to use you!!
Combined Vehicle Replacement
Website was fine. I found all the info I was looking for. T&C's seem reasonable. Buying was easy, but I can't give you a rating where it really counts until I ever need to make a claim. ( And I hope that never happens.) <p><b>GapInsurance123</b> Thank you for taking the time to leave us your feedback Mr Sunley. You can rest assured that if ever you do need to make a claim we will be here to help you every step of the way.
Combined Vehicle Replacement
Combined Return to Invoice
Easy to follow and complete.
Combined Vehicle Replacement
Very good service and easy to understand
Combined Return to Invoice
GOOD
Combined Return to Invoice
Very helpful on the phone
Combined Return to Invoice
Very Good
Combined Return to Invoice
Best quote by far
Combined Vehicle Replacement
Suggested to get a quote from a motorbike forum.....glad I did!
Combined Return to Invoice
A1
Combined Vehicle Replacement
Great quote
Combined Return to Invoice
Top notch
Finance And Contract Hire
GapInsurance123 Agreed Value
Excellent
Combined Return to Invoice
So simple to use, clear information and shockingly cheaper than my dealer who wanted to charge £395 for a lesser level of cover!
Combined Return to Invoice
Simple and straightforward
Combined Return to Invoice
A1
Combined Return to Invoice
Actually the car dealer put me on to you. He said that they did not offer Gap anymore and that you were the best policy he could see
Combined Return to Invoice
was recommended by a friend who had a claim with no problems at all
Combined Vehicle Replacement
Tremendous price and really easy to use
Combined Return to Invoice
Of course the premium prices are attractive, but the policies also seem much better when compared to what I have been offered in the showroom too.
Combined Vehicle Replacement
Very impressed
Combined Return to Invoice
Very good. Simple to use web pages and quick answer to a query when I phoned.
Combined Return to Invoice
Was recommended to use you
Combined Return to Invoice
Very good web site when I needed help i spoke to a very helpful adviser. I would recommed Gap Insurance 123.
Combined Return to Invoice
Easy enough to use
Combined Return to Invoice
Very Good - easy to navigate, clear and concise website.
Combined Return to Invoice
Land Rover £799!! Same cover at Gap Insurance 1-2-3 is less than £160
Combined Vehicle Replacement
5 star all the way! How pleased I am to see I can save this much on cover
Combined Return to Invoice
Easy system
Combined Return to Invoice
was actually offered Gap in the dealer that was underwritten by the same insurer. The fact that the dealer product had AA is not really enough to persuade me to pay £200 more for the same cover!!
Combined Return to Invoice
I think your customer service team stood head and shoulders above any of the other companies I tried. Of course the real test comes at time of a claim!
Combined Return to Invoice
Best price and seen on Which online
Combined Vehicle Replacement
Could not fault at all
Combined Vehicle Replacement
Great! Very fast, easy and everything was clearly explained.
Combined Return to Invoice
GREAT, FAST
Combined Vehicle Replacement
Excellent. Well laid out and clear website Excellent price
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
A lot better than others I looked at. Clear information, good examples and very competitive price.
Combined Vehicle Replacement
Excellent!
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Finance And Contract Hire
very good thanks
Combined Vehicle Replacement
I had a query before buying the insurance so I emailed and received a very prompt and concise response. Hopefully I will never need to claim but at least if I do I should cover the cost of a new car. Much more competitive than the dealer offered.
Combined Return to Invoice
Very fast and pro way to. Cover the GAP Thanks Gurlochan
Finance And Contract Hire
Very simple, quick and easy. Well explained and very competitive prices!!
Combined Vehicle Replacement
excellent
Combined Return to Invoice
Very simple process
Combined Return to Invoice
Excellent. I had researched about GAP insurance before taking delivery of my new car. I had also spoken to very friendly and helpful advisor Mr. XXXX from Gapinsurance123 and that made me chose them for this vital insurance for my new car. Hope to have ensured a total peace of mind !!! Overall a very good experience!
Finance And Contract Hire
Combined Return to Invoice
Very quick and easy to use and set up.
Combined Return to Invoice
Clear, informative and exceptionally competitive price.
Combined Return to Invoice
Have to say it is a really easy system to use
Combined Vehicle Replacement
Recommended by a work college to take a look, think I owe them lunch after seeing what I can save!
Combined Return to Invoice
Saw your website on Which and that is as good an endorsement as you can get in my eyes
Combined Vehicle Replacement
Easy quote process
Combined Return to Invoice
Great to save on the £400 the motor dealer wishes to charge for what I can see is the same type of cover
Combined Return to Invoice
Excellent
Combined Return to Invoice
Overall experience buying online was very good.
Combined Return to Invoice
Very good easy to understand and quick transaction
Combined Return to Invoice
Much more knowledgeable on the phone than the other companies I tried
Combined Vehicle Replacement
Simple with all relevant information provided
Combined Vehicle Replacement
quoted £595 for the same cover by my finance company so really please with this deal and hope to god i won't need it! :)
Combined Return to Invoice
Very Good. Still hope I never need to make a claim.
Combined Vehicle Replacement
Excellent site - easy to use.
Combined Vehicle Replacement
Quick and Easy to purchase. Well Done (so far).
Combined Return to Invoice
Easy purchase. Great Value.
Combined Return to Invoice
Very straight forward and a very good price compared to the dealers.
Finance and Contract Hire
Very pleased with the quote I have got
Combined Return to Invoice
If I am honest you always look for reassurance when buying something new online. The fact that you are in Which? is great. I am not too sure who Defaqto 5 Star are, but it seems as though at least one big name consumer organisation has checked you out!
Combined Return to Invoice
Just so much cheaper than the dealer and compared and featured in Which?
Finance And Contract Hire
Good
Combined Vehicle Replacement
all fine and very easy to use
GapInsurance123 Agreed Value
Simple and clear.
Combined Return to Invoice
So easy and half the price quoted by my dealers provider!
Combined Return to Invoice
very good price, very easy website to navigate, quick quote and easy purchase
Combined Return to Invoice
GOOD
Combined Return to Invoice
Easy to use and straightforward.
Combined Vehicle Replacement
Good so far and more than £200 less than my dealership quoted.
Combined Return to Invoice
It was very good
Combined Vehicle Replacement
Combined Vehicle Replacement
just collected my new car and was offered GAP ins by the dealer. i have had the gap ins. on my last car and would always actively seek this out. the dealer quote was £70+ more expensive and it was like for like. where this particular policy offers payment up to full market value leaving you a choice of what car to buy next.. fairly priced i think and the initial questionaire for the quote was none too difficult .plenty of options for the price weary better to have little than none at all.this company offers an option to suit all pockets.brilliant !!
Combined Return to Invoice
Superb price and easy to navigate quote system
Combined Vehicle Replacement
Your website is extremely easy to use. I hope I never have to deal with you regarding any claim but if I do I hope you hand that with the same ease.
Combined Vehicle Replacement
No problems good price and easy systems. Telephone support excellent.
Combined Return to Invoice
Simple, straightforward site. Policy appears to match the dealerships Gap Insurance policy which was 4 times the price
Combined Return to Invoice
Combined Return to Invoice
Very clear and simple to get a quote and good examples make it easy to compare levels of cover. Thank you - Ernst Henderson.
Combined Vehicle Replacement
Effective method of quoting and clear explanation of terms and conditions
Combined Return to Invoice
excellent site, very clear and easy to use.
Combined Return to Invoice
Perfect. No quibble, peace of mind transaction
Combined Vehicle Replacement
Ermmm... It was quite simple, and the price is excellent, but it literally says we have e-mailed this information to... but I haven't got anything yet. Used to it actually being there immediately so you know that when you switch your computer off that wasn't the last time you ever saw your policy number! Your competitors have already got their comparative quotes sat in my inbox... I also obviously haven't yet had to rely on it which is when you actually know what you paid for. <p><br> Gap Insurance 123 Response. <p> We are so sorry to hear that you have been having any issues what so ever. Our system is designed to send your documents out within seconds. <p> <p> We have checked out system and your documents where sent instantly as normal. Sometimes however as we have a registered business email address if you have not had an email from us before you may find that your spam filter may have re-directed us in error to a junk or trash folder. <p> Your spam filter is designed to protect you against marketing but it can also affect legitimate email's.<p> <p> With this in mind we have sent your documents via a manual email as well as a hard copy via Royal Mail. <p> In the meantime we are sorry for any inconvenience.<p> Kind regards<p> Customer Service
Combined Vehicle Replacement
VERY QUICK REALLY SIMPLE AND WAY BETTER THAN A DEALER PRICE.
Combined Vehicle Replacement
No problems very straightforward.
Combined Vehicle Replacement
As with all insurance we wont actually know how good the experience is until we need to claim (hopefully we wont have to!)
Combined Vehicle Replacement
Satisfactory so far
Combined Return to Invoice
Quick, good price and easy to measure the different levels of cover against each other.
Combined Return to Invoice
very easy to complete
Combined Return to Invoice
very straightforward and detailed step by step process. thanks again
Combined Vehicle Replacement
No-nonsense information, good reviews and very competitive price. 10 out of 10.
Combined Return to Invoice
rang for further advice spoke to Jackie vey helpful
Combined Vehicle Replacement
Easy.
Combined Return to Invoice
Very easy to use, I am sure I will be back!
Combined Return to Invoice
Much better price for motorbike gap than I could find elsewhere
Combined Vehicle Replacement
Spoke to another company about Vehicle Replacement cover and they offer an actual replacement car or the original price I paid back. Gap 1 2 3 seems much better in paying the replacement cost to me instead.
Combined Vehicle Replacement
Terrific and much better outcome in settlement than I could find elsewhere
Combined Return to Invoice
Simple website and quote
Combined Vehicle Replacement
Much better price than I am getting from the motor car dealer
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Seems very reasonable for a car I have owned for 2 years
Combined Vehicle Replacement
Easy to use
Combined Vehicle Replacement
Easy to use - clear website. Defaqto 5 star so good choice.
Finance And Contract Hire
Very easy to use site. Very helpful information
Finance And Contract Hire
Very quick and easy service
Combined Vehicle Replacement
Very quick and easy to use, 5 star rated and the cheapest I could find anywhere for a bike.
Combined Vehicle Replacement
Combined Return to Invoice
5 Star
Combined Vehicle Replacement
BRILLIANT EASY TRANSACTION. PLEASURE TO BE A CUSTOMER. ALAN
Combined Return to Invoice
simple and easy site to navigate. straightforward quote and payment procedures
Combined Return to Invoice
Simple to do and competitive, what more can you ask...
Combined Return to Invoice
VG
Combined Return to Invoice
Quick, easy and good value - will definitely use again
Combined Return to Invoice
Car dealer £400, Gap 1 2 3 £97??? Not much of a decision to make is it?
Finance And Contract Hire
Simple, straightforward and informative helped me make the right choice,
Combined Return to Invoice
Very easy to buy but can't seem to open the documents you emailed me, error occurs every time and Explorer shuts down. Please sort this out Gap123 response - We will send out a copy of the documents in the post for you Mr Baker.
Combined Return to Invoice
x
Combined Return to Invoice
good site !!!!
Combined Vehicle Replacement
Combined Return to Invoice
Easy
Combined Vehicle Replacement
No problems easy to use and good quote
Combined Return to Invoice
Finance And Contract Hire
VERY SIMPLE AND THE YOUNG LADY I SPOKE TO WAS EXTREMELY KNOWLEDGABLE AND HELPFUL
Finance And Contract Hire
Combined Vehicle Replacement
very good price
Combined Return to Invoice
Combined Vehicle Replacement
Very quick and easy to fill in, and I was surprised to have three different options, but happily chose the third as this was very good value for the price.
Combined Vehicle Replacement
Combined Return to Invoice
Easy web site very competative prices - hope I dont have to make a claim!!!
Combined Return to Invoice
Thank you. Very easy to use and straightforward.
Combined Return to Invoice
x
Combined Vehicle Replacement
The experience was very easy and it was made easy to understand.
Combined Return to Invoice
It can be quite difficult to tell the difference between the different companies offering Gap. Some tell you they are so much better without ever explaining why! It was nice to actually get three different quotes from your brands from your team, and an unbiased run down of my options.
Combined Return to Invoice
What a refreshing change to some of the other 'online' providers. I have to say one or two leave plenty to be desired when it comes to professionalism. They seem more intent on picking holes in other products that were not particularly important to me anyway. Back to Gap 123! Very good price and simply explained
Combined Vehicle Replacement
really easy
Combined Vehicle Replacement
Excellent customer service support.
Finance And Contract Hire
Well still no paperwork received. <p> <br> Gap Insurance 123<p> Dear Mr Hill thank you for taking the time to contact us. We are so sorry that you have been having issues with your documents. <p> Our system has a registered business email address and this means that sometimes your paperwork may be re-directed to a junk or trash folder in error. <p> We have now re-sent your email and issued a hard copy via Royal Mail which will be with you in 24 to 48 hours.( Royal Mail willing ) <p> Once again we are sorry for any inconvenience.<p> Kind regards <p> Customer Service
Combined Return to Invoice
Combined Return to Invoice
Very easy!
GapInsurance123 Agreed Value
Very easy to follow
Combined Return to Invoice
VERY GOOD
GapInsurance123 Agreed Value
easy no problems
Combined Vehicle Replacement
Very easy and smooth process. Offers peace of mind. However, in the unfortiunate situation that a claim is required the ease at which this is resolved is where you will earn your stars. 3 so far. <p><br> Gap Insurance 123<p> Thank you for taking the time to leave us your feedback. We can set your mind at rest that should you ever need to make a claim this is where we genuinely believe we can make all the difference as it is our job to support you right the way through. <p> Kind Regards<p> Customer Service.
Combined Return to Invoice
Combined Vehicle Replacement
Cheapest I could find anywhere for a bike.
Finance And Contract Hire
Combined Return to Invoice
easy to look at various cover and compare
Finance And Contract Hire
Very Easy to complete
Combined Return to Invoice
Hello, This was very easy and thank you to the lady who said she would upgrade me to 4 years Gap Insurance. Kind Regards
Combined Vehicle Replacement
I was a little dubious at first just because of the price difference. My dealer had quoted over £400 for three years and yours was less than £90.00. However after investigating and checking you out on the net it really does seem like a case of cheap will not mean nasty. Thank you £300 cheaper ! bargain! <p><br> <b>Gap Insurance 123</b> <p> Thank you Mrs May for taking the time to leave just your comments. We are never offended and are asked the question about price vs policy hundreds of times a day. <p> <p> Gap Insurance is different from many other items we buy as the price you pay for your gap insurance is not a reflection of the level of cover. Instead there are legal reasons and your dealership will never be as inexpensive. It is nothing to do with your policy instead it is all about differences in insurance premium tax and supplier rates. <p> While we understand that price is always important for us it is about the policy and what happens when you make a claim as this we feel is the acid test of any policy and this is where we genuinely believe that excel. <p> We would remind you and any other website visitor or policy holder that the last thing that we would want is for you to have any questions so please remember that we would always encourage you to call a member of the team on 0800 195 4926.<p> <p>
Combined Return to Invoice
5 Star
Combined Return to Invoice
Finance And Contract Hire
Excellent price
Combined Return to Invoice
Simple to follow and easy to consider different levels of policies
Finance And Contract Hire
Easy to use and to understand - many thanks
Combined Return to Invoice
Good
Combined Return to Invoice
The process of purchasing Gap Insurance was quick and easy and there was very good information on the website. I asked some questions via email which were answered promptly and very thoroughly.
Combined Vehicle Replacement
Same as last time, very easy to get quote, very quick, excellent price.
GapInsurance123 Agreed Value
Good
Combined Vehicle Replacement
swift and simple
Combined Return to Invoice
A GOOD WEB SITE TO FOLLOW
Combined Vehicle Replacement
No Problems
Combined Return to Invoice
Easy to use and good value for moeny
Combined Vehicle Replacement
Combined Return to Invoice
Very good so far. The Which recommendation sold you to me!!!
Combined Return to Invoice
Quick and easy.
Combined Return to Invoice
Very clear and easy to use site
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
I was quoted good price for replacement vehicle cover. Received documents online promptly. Cannot comment on the service as I have not used it.
Combined Return to Invoice
Combined Vehicle Replacement
Easy , understandable & simple to complete
Combined Vehicle Replacement
Combined Return to Invoice
Good cover, great value for money.
Combined Vehicle Replacement
Excellent site and very easy to setup. Instant cover and good price.
Combined Vehicle Replacement
Quick, easy and at a very competitive price. Thank you
Combined Return to Invoice
Used this company twice now and got great service
Finance And Contract Hire
Finance And Contract Hire
GOOD
Combined Return to Invoice
Quick, easy and professional - very good
Finance And Contract Hire
Purchased Gap insurance to cover PCP on my new Audi Mark on the sales helpline was very helpful
Combined Vehicle Replacement
Very easy, quick and excellent price.
Combined Vehicle Replacement
So far so good.
Combined Return to Invoice
10 out of 10
Finance And Contract Hire
GapInsurance123 Agreed Value
Combined Return to Invoice
Great !
Combined Return to Invoice
GapInsurance123 Agreed Value
Great value quote and covers 5% more than the other brand I tried
Combined Return to Invoice
so much less expensive than the motor dealer
Finance And Contract Hire
Very easy to set up, compare policies and silly amounts less expensive than my dealership.
Finance And Contract Hire
As always, excellent, both cars now have GAP Insurance provided by your company.
Combined Vehicle Replacement
Very Easy Web Site to use.
Combined Return to Invoice
10 out of 10
Combined Return to Invoice
Excellent value and even better service
Combined Return to Invoice
Very good pricing. Very easy to use web site. Easy & quick!
Combined Return to Invoice
Excellent price and customer service support.
Combined Return to Invoice
OK
Combined Vehicle Replacement
VERY QUICK & EASY. THANK YOU.
Combined Vehicle Replacement
Simple site to use, competitive prices, thank you
Combined Return to Invoice
Very simple and easy to use. All information needed is supplied and easy to find.
Combined Vehicle Replacement
Excellent Value for Money
Combined Return to Invoice
Called a couple of other companies and yours was the only one to talk about claims limits and how they could affect me.
Combined Return to Invoice
HiGuys the email address appears to have gained an extra full stop please try XXXXXX.com Thank you <p> Gap Insurance 123 No problem Mr Phillips we will resend it straight away.
Combined Return to Invoice
5 star!
Combined Return to Invoice
Combined Return to Invoice
Simple and much more reasonably priced than my dealership.
Combined Vehicle Replacement
1st class very easy plus very competitive price
Combined Vehicle Replacement
Easy to use and move around and find information, quick and good price
Finance And Contract Hire
Good price and easy to use
Combined Vehicle Replacement
Quick and easy to understand process. At lot easier than setting up car insurance.
Combined Return to Invoice
Good
Finance And Contract Hire
Bargain!
Combined Return to Invoice
Easy to use and best price available. Thanks
Combined Vehicle Replacement
Excellent website, very easy to understand and follow.
Combined Vehicle Replacement
Straight forward quote, easy to buy and a fiver cheaper than the best quote I could find elswhere!
Combined Return to Invoice
A Fabulous, easy to navigate and understand website!
Combined Return to Invoice
Very helpful advice given when we phoned that allowed us to make a decision. Thank you
Combined Vehicle Replacement
Easy, clear and straightforward - many thanks!
Combined Return to Invoice
Combined Vehicle Replacement
OK. However the first exclusion in your policy is non-specific and seriously lacking in definition. I would like formal clarification of this for my records. (Exclusion reads Any claim where the Total Loss is not subject to an indemnity under the relevant sections of Your motor insurance policy<br> <p><p> <b>Gap Insurance 123 Response.</b> <p> Dear Mr Green Thank you for taking the time to leave us your comments. <p> We have tried where ever possible to make our policies as simple to read as possible however we completely understand that sometimes it may seem confusing. <p> Rather than have pages and pages of exclusions and possible scenario's our policies use this terms. <p> To give indemnity simply means what ever the reason that your vehicle was written off, who ever was driving, or however it was stolen your own insurance company have to be happy to settle the claim.<p> For example<p> If you where driving on the motorway and skidded on black ice but you where drunk behind the wheel your own insurance company would not settle.<br><p>Therefore we would not be able to.<p> For us to be able to settle your own insurance company has to be happy to settle. <p> We hope that this clarifies this point for you however if you wish to discuss the matter in any way please feel free to contact a member of the team. <p> Kind regards<p> Customer Service
Combined Vehicle Replacement
Easy to use web site and polite and knowledgable help line
Combined Vehicle Replacement
Quick easy and about £300 less than my dealership
Combined Return to Invoice
Combined Return to Invoice
5 star!
Combined Return to Invoice
Easy to follow
Combined Return to Invoice
No problems so far so good
Combined Vehicle Replacement
No pressure help line staff where excellent. Hope if ever I need to make a claim it is handled as efficiently.
Combined Return to Invoice
Combined Vehicle Replacement
Simple and straight forward
Combined Return to Invoice
Best price I could find for a bike anywhere
Combined Vehicle Replacement
Nice and easy plus well explained
Combined Return to Invoice
Quick, simple to use and well laid out. Also a rather large amount cheaper than the main dealer quote - which didn't include the deferrment option! Thank you
Combined Return to Invoice
Purchasing Gap Insurance on this website was, quick and very straight forward.
Combined Vehicle Replacement
OK
Combined Return to Invoice
Very Good
Combined Return to Invoice
The process could not have been simpler, if i am ever unfortunate to have to make a claim, i hope the process is as simple and easy.
Combined Vehicle Replacement
My dealership first quoted £395 then when I said I was looking on line they magically found a promotion and gave me £100 off which was still £147 more than your price for a four year policy not just three years. Don't collect the car until September will be back!
Finance And Contract Hire
Very straightforward process - thanks.
Combined Vehicle Replacement
Very competitive
Combined Vehicle Replacement
Easy and appears to be much better price for much better levels of cover than the policy my dealer offered.
Combined Vehicle Replacement
Very straightforward, don't the dealerships try to lift your leg!!!!!!
Combined Return to Invoice
Simple and easy to navigate,
Finance And Contract Hire
Quick and easy to get a quotation and saved me £200.00 off the quotation supplied by car dealer.
Combined Vehicle Replacement
Site easy to use. Policy clearly worded.
Combined Return to Invoice
Very straight forward and easy to follow.
Combined Return to Invoice
Website kept on going grey without explanation. Needed to make several attempts to finally complete. Gap123 response - Thank you for your feedback Mr Johnson, this is not something we have experienced before but we will pass on to our Technical Department to investigate
Combined Vehicle Replacement
Referred by a friend, who has all his family cars covered by Gap 1 2 3 and Easy Gap. I can see why he laughed when I told him the price the garage has offered me Gap cover for!
Combined Vehicle Replacement
I have a years replacement cover with LV on the new car I am going to get, so the offer to defer for a year gives me better value than the dealer and some other online websites I have tried
Finance And Contract Hire
Combined Return to Invoice
Looks much better deal than the garage
Combined Return to Invoice
Seems really good value when you compare to price the chap in the car dealer gave me
Combined Return to Invoice
Around £300 cheaper than the car dealer, who said they were 'doing me a favour' at £400!!
Combined Vehicle Replacement
Easy enough to get a quote
Combined Return to Invoice
I tried several providers for a quote for a car I am in the process of buying, who all recommended Finance Gap to me as I have a 5 year agreement through the motor dealer. However the quote process was much more in depth with Gap 123 and they asked me how much deposit was in the finance agreement (which was about 40%) which no one else asked me. Gap123 then explained that Finance Gap would be no use to me, and that my deposit could not be protected. I am glad that I called Gap123 who clearly are either far more knowledgeable, or thorough, than the other brands I tried. To think I could have spent money elsewhere on a product from an 'expert' that could give me no financial protection at all!
Finance And Contract Hire
Much cheaper than the leasing company
Combined Vehicle Replacement
VERY QUICK AND EASY
Combined Vehicle Replacement
Told to check Gap123 by a friend when the garage tried to offer me a Gap for £400
Combined Vehicle Replacement
Great site, information found very easily
Combined Vehicle Replacement
Such an easy website to get a quote, and what a saving compared to the garage!
Combined Vehicle Replacement
I found the website very easy to use and understand and would recommend it to my associates.
Combined Return to Invoice
Very simple to do
Combined Return to Invoice
Excellent web site, and best policy for 5 year plan. Beats the car dealers prices with ease.
Combined Return to Invoice
A clear easily understood web site. Cost much less than offered by car dealership.
Combined Return to Invoice
Excellent
Combined Return to Invoice
Combined Vehicle Replacement
Called to ask a question and the the lady in the call centre was not only very helpful but also took the time to explain my options.
Combined Return to Invoice
Finance And Contract Hire
Good
Combined Vehicle Replacement
Combined Return to Invoice
A+
Combined Return to Invoice
It pays to shop around. My Dealership offered my gap for £495. Went on the net and found you. Very simple to use and good prices compared to some other on-line suppliers.
Finance And Contract Hire
Combined Return to Invoice
Very easy, very competitive.
Combined Return to Invoice
No problem
Combined Vehicle Replacement
Good examples and very competitive price esp for a bike.
Combined Vehicle Replacement
Excellent. It was good to 'phone and talk through the quote with Jackie.
Combined Vehicle Replacement
Funny how the dealer did not explain that I have to pay more tax if I buy from them!
Combined Return to Invoice
Very good value for money compared to others being offered on line. Easy to understand website making purchase very easy.
Combined Vehicle Replacement
Found a quote at less than a quarter of the price quoted to me by the motor dealer. Seem to be better products too!
Combined Vehicle Replacement
Excellent, thank you. Easy, user friendly website and plain English. I had one query, so rang the Helpline number which was answered quickly and I received clarification. A pleasure to use. I was recommended by a friend. I will do the same! Carol Wright
Combined Vehicle Replacement
Was told to try you by a friend, and ignore the very expensive policy at the car showroom
Combined Return to Invoice
Connected to a polite and helpful adviser straight away - What a refreshing change!
Combined Vehicle Replacement
Great thank you!
Combined Vehicle Replacement
Very professional & courteous service.....Thank You.
GapInsurance123 Agreed Value
covers 5% more than other providers I tried
Combined Return to Invoice
Very easy to use and an upfront cost. I'm very pleased with your service!
Combined Vehicle Replacement
Although the web site was excellent in regard to information provided it was good to be able to speak to someone before committing to ensure taking the correct policy for the car. great service on the phone!!!
Combined Return to Invoice
Really simple quote process and good value
Combined Vehicle Replacement
I wanted to enter a mileage of zero as my motorcycle is new but the system would not accept this figure. I had to enter a mileage of one. Gap123 response - Thank you for your comments Mr Whetherly. The reason that the system will not allow the input of zero is that no vehicle will have this mileage even if it brand new.
Combined Return to Invoice
Really easy to get a quote and look at the terms
Combined Return to Invoice
can save about £300!!
Combined Return to Invoice
Very simple
Combined Vehicle Replacement
Clear information and good price
Combined Vehicle Replacement
No problems and liked the fact I could pay with PayPal
Combined Vehicle Replacement
Good choice of cover to pick from and examples really help
Combined Return to Invoice
fantastic could not have been easier thank you
Combined Vehicle Replacement
Very easy to arrange gap insurance online with a choice of cover that you don't get from all insurers.
Combined Vehicle Replacement
My dealership only offered invoice cover so was not really the best option for me. Your replacement cover will also allow me to choose what I buy if my vehicle is written off. Thanks
Combined Return to Invoice
Very simple to use
Combined Return to Invoice
Very easy to use, good piece of mind. The KIA dealer wanted £299 for three years. When purchasing the car from them they gave me a year's KIA insurance with it with a return to new clause if I was to have a total loss accident in the first year anyway making their first year of the gap useless anyway. Here I am able to only cover two years which is all I required and defer the date at a much more reasonable price. Thanks!
Combined Return to Invoice
Easy to use website and form.
Combined Return to Invoice
Really good prices and cover, was recommended by a friend to look before the motor dealer tries to push theirs again.
Combined Vehicle Replacement
Good. Many thanks for the advice provided over the phone too.
Combined Vehicle Replacement
Recommended on the Doctors forum, seem much better value than the product at Land Rover
Combined Return to Invoice
quick easy application. saved a lot of money than going through the dealers .highly reccommended
Combined Vehicle Replacement
I spoke to Mark twice to clarify matters and he was courteous and helpful. Excellent so far!
Combined Return to Invoice
Saw you highly rated in Which
Combined Vehicle Replacement
My car sales person said I should try you as I needed more than the 3 years they could offer
Combined Vehicle Replacement
I was very satisfied with the clarity of the website and the help I got with my queries when I telephoned.
Combined Return to Invoice
No problems easy to compare prices and very clear info.
Combined Return to Invoice
Better level of cover for £400 less than my dealer wanted.
Finance And Contract Hire
Very Good
Combined Vehicle Replacement
Was quoted £465 from my Ford dealer for 3 years cover. I am getting a new car and have new cover in the 1st 12 months so it would of really been £465 for two years. Your price is just under £350 less and I can defer. Not really a difficult decision! <p><br> Gap 123 Response <p> In the interests of being fair the difference in price is not really your dealerships fault and is mostly beyond their control. <p>Differences in rates of insurance premium tax, supplier rates and ways in which our team are motivated mean that our price will always be lower. <p> <p> Kind regards Customer Services
Combined Return to Invoice
Combined Return to Invoice
Very easy to get quote
Finance And Contract Hire
Good experience. Automatic number plate look up would be useful. <p> Gap Insurance 123 Response <p> Thank you for leaving your feedback. We are scheduled to have a upgraded version of our systems during September and this feature is set to be added. <p>In the meantime thank you for taking the time to leave your comments and we do appreciate it as without comments and feedback we would not be able to constantly improve our systems and service. <p> Kind regards <p> Customer services
GapInsurance123 Agreed Value
Very good
Combined Return to Invoice
Finance And Contract Hire
Simple to get quote
Combined Vehicle Replacement
Would recommend
Combined Return to Invoice
No problems, called to ask about claim limit and was good to be able to talk to a real human being who seemed genuinely interested in making sure I looked at the right level of cover and understood my choices.
Combined Vehicle Replacement
EASY AND QUICK
Combined Return to Invoice
Very quick & easy to use site.
Combined Return to Invoice
Combined Return to Invoice
Got a quote for a car I am buying in September, and was quite shocked to see the underwriter is the same as the AA product I have been offered at the dealer. I should point out that the shock it simply down to the difference in price. I should have known when the dealer tried so hard to push their deal on me! Gap123 response - of course the difference in Insurance Premium Tax means that the motor dealer will always be more expensive. The AA Warranty product received the same 5 Star Defaqto rating as the Gap123 product, so whatever your decision you can be assured that the product is amongst the very best in the market
Combined Return to Invoice
Got a quote for my 63 plate car. Very pleased and I will be back!!
Finance And Contract Hire
Easy
Finance And Contract Hire
OK
Combined Vehicle Replacement
Easy to nativage the site, would recommend.
Combined Vehicle Replacement
Very helpful
Combined Return to Invoice
Clear and easy to purchase - hope the service is equally as good should I need it.
Combined Return to Invoice
Simple
Finance And Contract Hire
Finance And Contract Hire
Much lower price than the car dealers
Finance And Contract Hire
Very quick and easy to use. Seems to be a good produce and good price, thanks
Combined Vehicle Replacement
Easy enough to do
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to compare cover and simple process to follow
Finance And Contract Hire
A very easy and simple website to purchase GAP insurance
Combined Return to Invoice
clear info
Combined Vehicle Replacement
No problems
Combined Vehicle Replacement
Very simple, I hope never to need this insurance!
Combined Vehicle Replacement
Ok
Finance And Contract Hire
Finance And Contract Hire
Good examples of how cover works
Finance And Contract Hire
About half the price my contract hire company wanted
Finance And Contract Hire
Good
Combined Return to Invoice
Combined Vehicle Replacement
Easy and quick to get a competitive quote
Finance And Contract Hire
Excellent- absolutely no problems. Script clear and precise
Combined Return to Invoice
Jackie was most helpful on the phone, she is a credit to your company.
Combined Vehicle Replacement
Very good. The website is well organised, comprehensive and clearly presented. The processes for quotation, application and buying are quick and easy to follow. Two points on which I required further information were answered speedily and satisfactorily by the telephone helpline.
Combined Vehicle Replacement
Nice to feel as though you are getting a bargain for a change.
Combined Vehicle Replacement
Called another company who advertise to beat any quote and asked them look at your quote, and then discount further, they could not get close. Apparently their guarantee will not work if you are buying a motorbike.
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Combined Vehicle Replacement
No problems in building quote and comparing cover
Combined Return to Invoice
Good price and easy to understand policies
GapInsurance123 Agreed Value
Would of liked to be able to get a valuation for my car without having to call. <p> Gap Insurance 123 Response <p> We have tried a fully automated system before however we found that most of the time members of the public where using the service as a free valuation. <p> This meant that the cost implications would of meant that we would of had to of increased our prices. <p> This we thought was unfair to genuine members of the public who simply wanted to buy a policy. <p> We do however take your comments on board and have passed them to the relevant departments. <p> Once again thank you for taking the time to leave us your feedback. <p> Kind Regards <p> Customer Service
Finance And Contract Hire
Very good, lot easier to use than others and specifies Contract Hire.
Combined Vehicle Replacement
Easy
Finance And Contract Hire
Simple easy quotation and to boot a great price
Combined Return to Invoice
Have called a couple of suppliers and it was nice to talk to someone who wanted to talk about their policies as opposed to being negative about other providers.
Combined Vehicle Replacement
Very Good
Combined Return to Invoice
Very simple process, and a great price. Just hope I never need to use the policy!
Combined Return to Invoice
Easy to use!
Combined Vehicle Replacement
Explained very well
Combined Vehicle Replacement
5 star
Combined Vehicle Replacement
What a saving on the price given by the motor dealer!
Combined Vehicle Replacement
Very good, easy to understand and easy to purchase. Would have been nice to have been able to print the documents from the website after purchase, (or a least a summary) but that is my only negative comment. <p> <p> Gap123 - Thank you for taking the time to leave us feedback. As part of our commitment to listen to feedback our system is already scheduled to be changed in the next 6 weeks and will include a section which will allow you to be able to download your documents straightaway.<p> In the meantime your documents should already have been emailed to you.<p> If they are not already in your inbox you may find that as we have a registered business email address your Spam filter may have directed them to your junk or trash folder.<p> If they are not there or if you require any further assistance please do not hesitate to contact a member of the team on 0800 195 4926. <p> Kind regards Customer Service.
Combined Vehicle Replacement
Easy to do! I had one query which was answered very quickly with a brief phone call.
Combined Vehicle Replacement
Very easy and simple to compare levels of cover. Good examples really help.
Combined Return to Invoice
Superb, could not fault
Combined Vehicle Replacement
The online quotation and application system is quick and easy to use, and fantastic customer assistance via the telephone as well! A pleasure doing business with you!
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Combined Return to Invoice
Good
Combined Vehicle Replacement
Have had gap on my last three new cars which I always bought from my dealership. The last car I only kept for 18 months and I could not move the policy over to my new car. Never again!
Finance And Contract Hire
Simple to follow but a system
Combined Return to Invoice
Well priced product and very friendly staff that dealt with my enquires
Combined Return to Invoice
Excellent price easy to purchase very clear
Combined Return to Invoice
Good
Finance And Contract Hire
E-A-S-Y....and C-H-E-A-P !!!
Finance And Contract Hire
BRILL THANK YOU X
Combined Return to Invoice
Fine
Combined Vehicle Replacement
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Well explained cover
Combined Vehicle Replacement
Peace of mind for less than £70 bit of a no-brainer really!
Combined Vehicle Replacement
excellent in terms of price and ease of setting up
Combined Return to Invoice
good and very user friendly. Most importantly the cost of the insurance seems like excellent value for money. Thank You!
Finance And Contract Hire
quick efficient painless - perfect
Combined Return to Invoice
Was easy to purchase but don't know about rest dealings in case of claim.
Combined Return to Invoice
website easy to use
Combined Vehicle Replacement
Easy straightforward process to purchase a policy where the terms are clearly laid out.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Very simple to compare levels of protection, good examples and appears to be very straightforward
Combined Vehicle Replacement
Good cover and lot better price than my dealership quoted
Combined Return to Invoice
User friendly website and very competitive Gap insurance quote.
Combined Vehicle Replacement
This is as easy as buying a bottle of milk and you also know it will be the most competitive on market. My second purchase in 6 months.
Combined Return to Invoice
Very easy to use website which explains everything clearly and it is nice to have peace of mind - just hope I never need to use the insurance!!
Combined Return to Invoice
Very easy to use and understand
Combined Vehicle Replacement
Great! An easy site to navigate, with everything explained clearly.
Combined Vehicle Replacement
Very simple to use and looks like a much more reasonable price than the hideous price my dealer quoted
Combined Vehicle Replacement
Let me know if ever you start to offer Car Insurance. <p> Gap123 Response <p> Thank for taking the time to leave us feedback however we do not have any plans to offer Car Insurance.
Combined Return to Invoice
Very simple to use with clear explanations. Good price when compared to some others.
Combined Return to Invoice
fantastic
Combined Vehicle Replacement
Combined Vehicle Replacement
VERY GOOD. RECOMMENDED BY WHICH.
Combined Return to Invoice
Simple and quick to arrange and options and explanations clear.
Combined Vehicle Replacement
No problems good price and very quick
Combined Vehicle Replacement
Easy to build quotes and understand different levels of cover
Finance And Contract Hire
Combined Return to Invoice
Very good
Combined Return to Invoice
Very easy website to use. Easy to find quotes, information and how to buy the gap insurance.
Combined Return to Invoice
ok.
Combined Vehicle Replacement
Finance And Contract Hire
Excellent Service. Thanks.
Finance And Contract Hire
Excellent
Combined Return to Invoice
Excellant
Combined Return to Invoice
Combined Vehicle Replacement
very easy
Finance And Contract Hire
No problems, very easy to compare different levels of cover
Combined Vehicle Replacement
Cover was by the same people my dealership used, but your price was a lot better value as I could buy four years cover and still save over 50 %.
Finance And Contract Hire
Combined Vehicle Replacement
Not a difficult decision. My dealer offered a 3 year invoice gap for more than you quoted for a 4 year replacement cover and I can defer. So 5 years better cover still costs less.
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Good so far
Combined Vehicle Replacement
Combined Return to Invoice
Very informative and good value
Combined Vehicle Replacement
Simple to get quote and easy to compare cover
Combined Vehicle Replacement
So far so good. Easy site to use. Proof will be if poicy is needed!
Combined Vehicle Replacement
Simple and very competitive would recommend
Combined Vehicle Replacement
OK
Combined Return to Invoice
5 star
Combined Return to Invoice
Was recommended to use you
Combined Return to Invoice
Phoned before purchase for advice and the pleasant assistant advised me on the policy and to check my car insurer first. this was to verify the first 12 months was covered by them, which it was. I then purchased the policy for the remaining 3 years ,saving me £63. I would recommend them to anyone first class service and advice.
Combined Vehicle Replacement
Called to ask for advice about claim limit. It was a nice change to speak to a human being who actually used plain English and seemed to want to help instead of the normal sales baloney.
Combined Return to Invoice
Combined Vehicle Replacement
Good
Combined Return to Invoice
Easy to complete application and clear explanation of the policy.
Combined Vehicle Replacement
Very good
Finance And Contract Hire
very good explanation about all the different products.
Combined Vehicle Replacement
10 out of 10
Combined Return to Invoice
Combined Return to Invoice
Excellent
Combined Return to Invoice
Would recommend
Combined Vehicle Replacement
Very easy to use and simple to build quotes. The examples really help as well.
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Simple and straightforward, easy to follow on line experience of buying insurance.
Finance And Contract Hire
Finance And Contract Hire
I have used 123 before and I am impressed by the ease of application and payment of the competitive rate. I would recommend them to others.
Combined Return to Invoice
quick and easy
Combined Vehicle Replacement
Easy to do, good service
Combined Return to Invoice
Happy days!
Combined Vehicle Replacement
Saw the website on a Doctors forum, glad I have taken a look when I compare with what the dealer has offered
Combined Vehicle Replacement
Very impressed with the ease of using the website, the choice of cover and the price too!
Combined Return to Invoice
Fine Easy to understand and complete
Combined Return to Invoice
Great price!!
Finance And Contract Hire
Much cheaper than the leasing company quote
Combined Return to Invoice
Fine
Combined Vehicle Replacement
Had to wait 7 minutes on hold to speak to an advisor, but it was a 0800 number so that matters little. Quote I got is terrific value for money, especially when compared with the car dealer
Combined Return to Invoice
Told to try Gap 1 2 3 by a friend, very impressed with what I have seen
Combined Vehicle Replacement
Easy to purchase, great value and offers for length of cover. Hope I don't have to claim but if I do I also hope this is as quick and easy.
Combined Vehicle Replacement
Such a lower price than the motor dealer. I shall have words with the salesman when I see him again!
Combined Return to Invoice
simple, easy to use and essy to compare prices and policies
Combined Vehicle Replacement
Good - most helpful lady in phone call
Combined Vehicle Replacement
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
VERY HELPFUL
Combined Vehicle Replacement
Quick & Easy
Combined Vehicle Replacement
Quick, easy and clear process to buy.
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to read and understand documents and a simple procedure to buy the insurance
Combined Return to Invoice
No problem. All very easy
Combined Return to Invoice
GapInsurance123 Agreed Value
Quick and very simple to set up
Combined Vehicle Replacement
Easy and thr Cheapest I found
Combined Return to Invoice
Excellent value compared to the quote from Ford. Website could be enhanced by an edit facility. <p> Gap Insurance 123 Response <p> Thank you for taking the time to leave us feedback and we are sorry to hear that you where anything less than 100 % happy with our systems. <p> Our system is due for an upgrade and will be having additional features added such as increased edit's, however this will not be ready until later this year. <p>In the meantime thank you for bringing this to our attention. <p> Kind regards Customer Services
Combined Vehicle Replacement
Very competitive
Finance And Contract Hire
Thank you
Combined Return to Invoice
Liked the fact that I could defer
Combined Return to Invoice
A lot more comprehensive than the dealership quote and for a much better level of cover.
Combined Vehicle Replacement
Thank you
Combined Vehicle Replacement
Easy.
Combined Vehicle Replacement
The process was easy to follow. Your information appears to be comprehensive and your rates are comptetative. Your defacto rating was an influencing factor in choosing to use your product. I hope that I do not need to use this insurance but it is good to have the security of this cover in the the event that the worst happens.
Combined Vehicle Replacement
No issues, easy to understand examples and good price
Combined Return to Invoice
Fab!
Combined Return to Invoice
Helpful and came recommended
Combined Vehicle Replacement
I never normally buy this however our friend has just been involved in an accident. She had not had an accident in over twenty years of driving however someone else hit her. She dose not have gap and has had a nightmare.
Combined Vehicle Replacement
Very good, but, I'll only know for sure, if ever I'm in the unfortunate position of to claim
Combined Return to Invoice
Excellent service so far
Finance And Contract Hire
No problems so far however I still hope I never need to use it.
Combined Return to Invoice
great, easy to use website and comes recommended when checked out online.
Combined Return to Invoice
Quick, easy and very competitive even with other online companies
Combined Vehicle Replacement
Liked the fact that i could postpone the start date.
Combined Return to Invoice
Combined Vehicle Replacement
No problems, then again I was recommended to use you so I was not expecting any.
Combined Return to Invoice
Simple, Straightforward, clear and concise
Combined Return to Invoice
Would of liked a suggested claim limit found that quite confusing. <p> Gap Insurance 123 Response - Thank you for taking the time to leave us your feedback and we are sorry to hear that you where in any way less than 100 % happy with our service. <p> We value your feedback good and bad alike as it helps us improve and maintain our levels of customer service. <p> The reason that we do not recommend a claim limit is that it will vary depending upon which level of cover you want and how how you want it for. <p> We will of course pass your comments on to the relevant department for review. <p> We would also remind you that can contact our customer services department at any time to discuss your policy or ask any questions you may have. <p> Once again thank you for your comments.<p> Kind Regards<p> Gap Insurance 123 Customer Services
Combined Return to Invoice
Excellent
Finance And Contract Hire
Simple
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
A very simple process and a well laid out website
Combined Vehicle Replacement
Very easy purchase and payment system I chose gap insurance 123 based on the Which review
Combined Vehicle Replacement
No problems
Combined Vehicle Replacement
Lady who answered the phone was outstanding, nothing was too much trouble, very open and helpful also none of the normal pushy sales blurb. Very Good
Finance And Contract Hire
Would use again
Combined Vehicle Replacement
Was given you details by family member so the friends and family discount was a nice touch.
Combined Vehicle Replacement
Even buying a five year replacement policy was still cheaper than the £395 my dealership wanted.
Finance And Contract Hire
Combined Return to Invoice
Very clear information and easy to use website
Combined Vehicle Replacement
Simple so far, lets hope I don't have to claim
Combined Return to Invoice
Simple and quick to set up
GapInsurance123 Agreed Value
Combined Return to Invoice
Combined Vehicle Replacement
Great, good advice on the phone saved me a further £50.
Combined Return to Invoice
So far So good
Combined Return to Invoice
Whole thing took me about 5 mins. 5 star
Combined Vehicle Replacement
Combined Return to Invoice
Good easy
Combined Vehicle Replacement
very straight forward and easy and quick to apply
Finance And Contract Hire
Excellent, very easy to use website. Many thanks !
Combined Vehicle Replacement
Quick, Simple and easy to see what the various levels of cover do.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
I received assistance from the office at 14:15 and the advisor was most helpful.
Combined Return to Invoice
Combined Return to Invoice
No problems to use
Combined Vehicle Replacement
Very good. Used the freephone number previously and the person was very helpfull and explained the process and gave very good advice.
Combined Return to Invoice
Combined Return to Invoice
Knockout prices! 5 Star cover means they must be good too
Combined Vehicle Replacement
Phoned around for Gap for the car I am getting, and some companies are far better than others. Happy with your cover, and the price helped too!
Combined Vehicle Replacement
As a Leeds Utd fan it is nice to get a policy backed by the same name as on my home shirt!
Combined Vehicle Replacement
Good and easy
Combined Return to Invoice
What I can save here I can spend on my holidays!
Combined Vehicle Replacement
Nice and easy and competitive!
Combined Vehicle Replacement
Very happy to see learn the underwriters provide so many of the Defaqto 5 Star products
Combined Return to Invoice
Great - had to telephone the help line and the adviser was very helpful.
Combined Return to Invoice
So easy to use, and much better price than the car people
Combined Return to Invoice
Great, quick and easy. Superb.
Finance And Contract Hire
Simples !!
Combined Return to Invoice
Wish buying car insurance was this quick and easy
Combined Vehicle Replacement
Good illustrations of cover and about 60% less than my dealership had quoted for a less comprehensive level of cover.
Combined Return to Invoice
Good
Combined Return to Invoice
Combined Return to Invoice
ok
Combined Vehicle Replacement
Refreshing change to call customer services and not get the hard sell
Finance And Contract Hire
Lots of information, easy to build quotes and see price comparisons if you change them. Your five year cover was still cheaper than I had been quoted for three.
Combined Return to Invoice
Very simple to use, very good value for money.
Combined Return to Invoice
No problems
Combined Vehicle Replacement
Let me know if you start to offer other forms of insurance please. <p>Gap Insurance Response - Thank you for taking the time to leave us your feedback, however at the moment we do not offer any other forms of insurance. We will however let you know if this ever changes. <p> Kind regards Customer Service
Finance And Contract Hire
Finance And Contract Hire
Very good site
Combined Return to Invoice
Very clear and informative, would highly recommend
Combined Return to Invoice
Easy to get quote and in comparison to other suppliers your motor bike gap is exceptionally well priced.
Combined Return to Invoice
Finance And Contract Hire
Good service. Quote generated in a couple of minutes. All sorted in less than five minutes. Good rate compared to the insurance offered by the dealer.
Combined Return to Invoice
Really easy to find the detail and information I was looking for
Combined Vehicle Replacement
Why so much cheaper than the dealer? Not complaining though I promise!
Combined Return to Invoice
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Straightforward.
Combined Return to Invoice
Simple to use and what appears to be good prices for the same if not better cover.
Finance And Contract Hire
Good. Thank you
Combined Vehicle Replacement
Straightforward experience. Helpful staff.
Combined Vehicle Replacement
A very straight forward process and far less costly than was quoted by the franchised car dealer.
Combined Return to Invoice
Combined Return to Invoice
Very Easy to use would recommend
Combined Return to Invoice
Called to ask a question as this is all new to me and the guy on the phone was excellent. Took his time and explained the levels in a way even I could understand. No pressure and no sales rubbish.
Combined Return to Invoice
So far so good and price was much better than my Audi dealer.
Combined Vehicle Replacement
Website simple and easy to choose and the policy was significantly cheaper than the dealer quoted.
Combined Vehicle Replacement
10 out of 10
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Very straight forward and easy to do
Finance And Contract Hire
simple and easy to use!
Combined Return to Invoice
Combined Vehicle Replacement
Nice easy website to use
Combined Vehicle Replacement
Straight forward
Combined Return to Invoice
Simple
Combined Vehicle Replacement
Quick answer and quick service at acceptable price
GapInsurance123 Agreed Value
Good reviews by Defaqto and Which, and the fact you will give me 5% more in value than the other Agreed Value product I tried may have been the clincher!
Combined Return to Invoice
Easy to use.
Combined Vehicle Replacement
Full defaqto rating and highly featured in Which certainly gives me plenty of confidence
Combined Return to Invoice
Very easy to do on line good explanation of covers and we saved loads of money by not buying the dealerships gap insurance would recommend
Combined Vehicle Replacement
Straightforward, easy to understand & quick.
Combined Vehicle Replacement
Very quick, and very competitive price.
Combined Vehicle Replacement
I have purchased today a GAP policy for my wife's car having previously purchased a policy on my car. My purchases were dealt with by Mark I have to say that it is refreshing to receive excellent customer service. Well done Mark!
Finance And Contract Hire
Just over £300 less than my dealership and their policy did not pay anything to my excess.
Combined Return to Invoice
Good
Combined Vehicle Replacement
Good examples of cover and how the policies work.
GapInsurance123 Agreed Value
Liked the fact that when I called the lady gave me an exact price for my car.
Combined Return to Invoice
Simple to use and good price
Combined Vehicle Replacement
Very easy site to use. As mentioned in a previous review, not the easiest site to find but definitely very competitive. Just hope I don't have to use it but glad I am covered.
Finance And Contract Hire
First rate. Easy web site. Telephone enquiry handled with great professionalism.
Combined Vehicle Replacement
Was recommended to use you and your quote was simple to build and very competitive. Also liked the fact the full terms are displayed by the price which makes it easier to compare cover levels.
Combined Return to Invoice
Good so far
Combined Vehicle Replacement
No problems with quote and very simple to compare levels of cover and prices for number of years.
Combined Vehicle Replacement
Competitively priced, easy site to navigate and information easy to follow. However, I suppose the real test will be how any claim is dealt with - something which I hope will never happen!!! Gap123 response - In so many ways we wholeheartedly agree Mr McMahon! However, we would always suggest that if anything ever happens to the vehicle, and you think there is a chance the motor insurer may opt to write the vehicle off then just call us on 0800 195 4926. Remember unlike some providers we do offer a written 14 day commitment to settlement, and we never like to disappoint!
Combined Return to Invoice
Quick quote, clear info and excellent price would recommend. Thanks Paul Browne
Combined Return to Invoice
So far very easy and simple
Combined Return to Invoice
Called to ask a question about claim limit girl on the phone was very good and actually pointed out that I didn't need that much. Saved another twenty pounds. So well worth a two minute conversation.
Combined Vehicle Replacement
Prices where much more reasonable than the £395.00 my dealer wanted for just three years!
Combined Return to Invoice
Good quote and easy to use
Finance and Contract Hire
Looking for a Gap Insurance policy to cover quite a lot of negative equity, and really struggled until I called Gap Insurance 123. Although their standard products do not cover this, they found me an alternative with another underwriter. Could not fault the service I have had, and can see the difference between using a proper broker like Gap123, rather than some of the other companies around.
Combined Vehicle Replacement
*5 star* 0800 num good to talk and get advice on your product, will not deal with 0844 numbers have never seen notice at a shop saying costs up to 10 p a minute to buy our product as soon as you step inside grumpy old farts moan of the day, ho ho,. thank you for your help,and your customer service WE ARE HERE TO HELP YOU would recommend you. enjoy the weekend JOHN
Combined Vehicle Replacement
ok so far
Combined Return to Invoice
Good so far
Combined Return to Invoice
Excellent website, easy to use and very clear on policy wording and options to choose. I am yet to experience customer support, though I hope I do not have to! Gap123 Response - Thank you for your kind words Mr Tully, and I can assure you our Customer Services Team are all lovely if you need them!
Combined Return to Invoice
It was quick and easy to complete. The price was much more competitive than that offered by the car dealer.
Finance And Contract Hire
Combined Return to Invoice
Good quote system, very quick and easy to compare levels of cover.
Combined Return to Invoice
Satisfactory
Combined Vehicle Replacement
VERY EASY AND STRAIGHTFORWARD. VERY COMPETITIVE QUOTE
Combined Return to Invoice
Easy to understand policies in comparison to some.
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Very straightforward, easy to complete. competitive price
Combined Return to Invoice
I would like to have seen an example of PCP, just to confirm my understand of some of the terms of the insurance. The site seemed too simple. I was expecting you to require more detail of the car linked to DVLA and the car insurance details. Also was not sure about the policy being emailed. Used to receiving hard copy through the post - makes me more confident that I have purchased a genuine policy. Otherwise I am happy with the site/product. Gap123 Response- Thank you for your comments Mr Smith we will pass them on to the relevant departments. As far as the website seeming too simple we have worked hard to make it appear that way. Please remember that when it comes to gap insurance to an extent your driving history and type of vehicle do not matter instead you are protecting a monetary amount so the amount of details we require in comparison to car insurance is limited. With regards to a hard copy being set out we have no problem at all and a copy has now been requested to be sent. Some customers prefer a virtual copy however we are always more than happy to sent a copy our via Royal Mail. In the meantime we thank you for taking the time to leave us feedback. Thank you Gap Insurance Customer services Team
Combined Vehicle Replacement
Excellent website.
Finance And Contract Hire
Combined Vehicle Replacement
Very simple quotation systems
Combined Return to Invoice
No issues quick quote and good price
Combined Return to Invoice
Very easy to complete
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Finance And Contract Hire
Good value price and easy to understand terms
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Very simple form and easy to navigate.
Combined Return to Invoice
Combined Vehicle Replacement
Good thank you, pretty clear info & quick to complete. Did take a while to find you though- not on the comparison sites I tried. J Horsman, ACII APFS
Combined Return to Invoice
Very clear and informative system excellent price
Combined Return to Invoice
Combined Return to Invoice
5 stars
Combined Return to Invoice
Very helpful telephone support and so much cheaper than my main dealership
Combined Return to Invoice
Very helpful lady on phone answered all my questions. Price is considerably less than dealer for same service.
Combined Vehicle Replacement
Good Interface - Straightforward to use. Thank you. DJ Roper
Combined Vehicle Replacement
Easy, fast and satisfied
Combined Vehicle Replacement
Very helpful answering all my questions.
Combined Vehicle Replacement
Nice to feel as though I am getting a real bargain for a change.
Combined Vehicle Replacement
Great, very quick and easy to do. Clear website, thanks for making the experience as easy as possible!
Combined Return to Invoice
Passed your details by Mrs XXXXX who has a policy with you.
Combined Return to Invoice
very easy to use and well explained
Combined Return to Invoice
The no pressure attitude of your staff sold the policy almost as much as the terms themselves did.
Combined Vehicle Replacement
Thanks - Jade
Combined Vehicle Replacement
Good
Combined Return to Invoice
Was recommended to use you. Easy to build quote and good explanations of how cover works. Price is also very competitive.
Combined Return to Invoice
Simple and good so far
Combined Return to Invoice
Really smooth,i found the.website through which? Website and found the insurance to be very competitive. Will definatelty recommend this site to a friend/relative.
Combined Vehicle Replacement
Simple to use system and liked the cheeky pictures
Combined Vehicle Replacement
Would of liked the option to pay with Amex. Gap 123 Response - Thank you for your comments Mr Wainwirght unfortunately because of the charges that using Amex costs at the moment it is not something that we can accept as a form of payment. The last thing that we would want it to have to charge for using a specific card as we feel that would not be fair to you. We do however accept all other major credit cards, Paypal and Bacs Transfer.
Combined Return to Invoice
Simple enough - still hope I don't need it.
Combined Return to Invoice
Called to ask a question about claim limit. The operator could not have been more helpful. Feel confident that if ever I need to make a claim it would be handled in just the same way.
Combined Return to Invoice
Found you on Which Money Gap pages.
Combined Vehicle Replacement
Can you please post a copy of your terms and conditions out to me as I have a problem with my printer. My address is XXXXXXXXXX. Gap 123 Response - No problem Mrs Adams they will be sent today but with the weekend you may not receive them until early next week. Kind regards Customer Services.
Combined Return to Invoice
So far so good
Combined Return to Invoice
Straightforward, and cheap.
Combined Vehicle Replacement
Recommended by family, you offered the best quote. Quick, friendly advice and customer service. Coincidentally the price you offered was more than £300 less than the original quote by my dealer!
Finance And Contract Hire
very simple process to complete. good price compared to dealership. thanks, karen
Combined Return to Invoice
Thanks for the help Mark
Combined Vehicle Replacement
Fine so far
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent experience, quick, easy and cost effective. Would definitely recommend.
Finance And Contract Hire
Feel a bit stupid now but I thought that the price was an yearly fee. It was only by shopping around that I realized that It was not you charging not enough instead it was my dealership just trying to rip me off!
Combined Return to Invoice
Very easy quick and easy to use. Let me know if you start offering car insurance please. Gap 123 Response Sorry Mr Hargreaves we have no plans to move into the world of car insurance.
Combined Vehicle Replacement
Easy to use website and appears to be a good level of cover for a reasonable price.
Combined Vehicle Replacement
Finance And Contract Hire
No fuss good polices and excellent price would recommend
Finance And Contract Hire
£395 from my dealer or £74 from you? Not really a difficult decision !
Combined Return to Invoice
Friendly and helpful
Finance And Contract Hire
quick and simple to operate quote system
Combined Vehicle Replacement
I called another company with your price for my bike as they said that they would beat any quote. As it happens even with what ever discounts they where giving they where still over £50.00 more than the screen price you quoted.
Finance And Contract Hire
So far so good
Combined Return to Invoice
Quick easy and much more affordable than dealers gap insurance
Combined Vehicle Replacement
fine
Finance And Contract Hire
simple to use good price
Combined Vehicle Replacement
Combined Return to Invoice
simple
Combined Return to Invoice
Rang the fee phone number as I had a question, call was answered quickly and Lady on phone was most helpful. Went on to place an order online and it was easy and stress free. I would recomend this company to my friends
Combined Vehicle Replacement
Excellent - The differing options of GAP insurance available are clearly explained with the aid of examples. The website also filters which products are available based on your requirements (In my case, where a personal contract purchase arrangement was being used).
Combined Return to Invoice
Combined Return to Invoice
Simple to use, so much cheaper than my dealership which wanted me to pay £595.
Combined Return to Invoice
Great price. Really straight forward process. Thanks
Combined Return to Invoice
Easy website to use clear explanations, will use again
Combined Vehicle Replacement
Very Easy....:-)
Combined Return to Invoice
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Very easy, great price, also great customer service when I phoned your company to ask the value of my car.
Combined Return to Invoice
Good, no problems
Finance And Contract Hire
Extremely good. Phoned and XXXX answered promptly, whereas other companies didn't. XXXX was very friendly and helpful. Would recommend.
Combined Return to Invoice
Easy to navigate site and clear documentation
Combined Return to Invoice
Good price, easy system, & excellent reviews
Combined Return to Invoice
Very simple to use.
Combined Return to Invoice
FINE-VERY EFFICIENT & VERY COMPETITIVE PRICE. RG- SUTTON, SURREY 24TH MAY 2013
Finance And Contract Hire
Combined Return to Invoice
Easy
Combined Vehicle Replacement
Very easy and informative. Thanks
Combined Vehicle Replacement
Easy, quick and good price in comparison to other suppliers online but especially my dealership who wanted £300 more. RIP OFF!
Combined Vehicle Replacement
Fine, your website is very easy to understand and use, it is also very quick
Combined Vehicle Replacement
I found the website easy to navigate and the description of the insurance types was clear and concise and helped me make the correct decision on GAP insurance.
Combined Vehicle Replacement
Easy to understand and to purchase. Compares well with motor manufacturers offer of GAP insurance a saving of approx £150
Combined Vehicle Replacement
Called to ask a question and it was a pleasant surprise to have genuine professional advice and help instead of the normal pushy sales tactics.
Finance And Contract Hire
Simple
Combined Vehicle Replacement
Combined Return to Invoice
Fabulous website. Easy to use and very quick Would highly recommend
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy to get a quote and a far cry from the extortionate price my dealer quoted.
GapInsurance123 Agreed Value
very simple although perhaps providing a valuation on line instead of having to call would be better. Gap 123 Response - Thank you for your comments. We did trial providing automatic valuations however this became simply a free valuation service and was not economically viable as it would have meant raising policy prices across the whole range which we did not feel was fair. That said however we take your comments on-board and thank you for taking the time to leave us feedback.
Finance And Contract Hire
Painless and quick
Combined Vehicle Replacement
Competitive price and good easy to follow system.
Combined Return to Invoice
Good so far
Combined Return to Invoice
Website very easy to use. Thank you.
Combined Return to Invoice
Combined Return to Invoice
easy to understood, good price and 5 stars but still hope I never need to use it.
Combined Return to Invoice
Excellent customer service 10 out of 10
Combined Return to Invoice
Just over 50 % less than my dealership wanted for what seems to be lower levels of cover no wonder my sales person was trying so hard to sell it.
Combined Return to Invoice
I called to ask a question and the no pressure , no hard sell approach was very refreshing.
Combined Return to Invoice
Good so far and documents are already here all be it that my computer re-directed them to my trash folder.
Combined Return to Invoice
Like the deferred option.
Combined Return to Invoice
Was given your details by Thomas Greenwood
Combined Vehicle Replacement
Easy to use and good advice from call centre
Combined Vehicle Replacement
Hassle free.
Combined Return to Invoice
Easy to make a decision as all the options were well explained. Easy to buy I believe very straight forward experience. Thank you.
Combined Return to Invoice
Easy so far
Combined Return to Invoice
Simple and quick and less than half the price of my dealership
Combined Return to Invoice
Excellent price (Which recommendation) Website very easy to use
Combined Vehicle Replacement
Was going to buy from another supplier until I saw the Defaqto independent ratings. Important to know that someone else looks at the cover and checks them. Would highly recommend.
Combined Return to Invoice
No problems
Combined Return to Invoice
ok
Combined Return to Invoice
easy
GapInsurance123 Agreed Value
Good Value excellent service
Combined Vehicle Replacement
Thanks
Combined Return to Invoice
First new car we have ever bought and for the price you quoted I would have kicked myself if I did not cover it and then something happened.
Combined Vehicle Replacement
Fast and really was as easy as 123
Combined Vehicle Replacement
Great policy, great price quick system.
Combined Vehicle Replacement
No Problems
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
good
Combined Vehicle Replacement
Combined Return to Invoice
Would not bother looking anywhere else if you want bike gap cover as 123 where the cheapest and the most friendly. Girl on the phone was super good. Will recommend.
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
My Dad gave me your details
Combined Return to Invoice
Quick, easy and inexpensive in comparison to my dealership and some other providers on line for what appears to be better cover, will recommend.
Finance And Contract Hire
£200 less than my finance company wanted.
Combined Vehicle Replacement
Very straightforward with clear explanations. Thank you
Combined Vehicle Replacement
Easy quick and lots cheaper than my Ford Dealership
Combined Vehicle Replacement
I never knew that you could buy gap insurance online and have always bought it from my dealership. This has been a really eye opener for me.
Combined Vehicle Replacement
Fantastic service on the telephone, good cover and even better prices. Would recommend. Jason Grundy
Combined Return to Invoice
Finance And Contract Hire
My finance company wanted £12 per month for gap, your quote was £89 for three years! Not really a difficult decision.
Combined Vehicle Replacement
Combined Return to Invoice
Very straightward
Combined Vehicle Replacement
I had to call to ask it is was a yearly payment as it was over three hundred pounds less than what my dealership wanted for the same cover.
Combined Vehicle Replacement
I was given your details by a family friend who has a policy with you already.
Finance And Contract Hire
GOOD
Combined Vehicle Replacement
Great Service, very simple to use and the staff on the phone are really helpful. So nice to not have to go through loads of options before speaking to a human that can speak and understand English)
Combined Return to Invoice
Easy to follow. Hope we will not be able to comment on claims process.
Combined Vehicle Replacement
My last bike was stolen. Gap 123 where fantastic. The only reason I have come back for cover on my new bike is the way in which I was looked after. 100 % would recommend
Combined Vehicle Replacement
excellent as it said easy as 1-2-3 very quick and painless.
Combined Return to Invoice
Best quote
Combined Return to Invoice
Excellent
Vehicle Raplacement Insurance
Customer Service team very helpful and understanding.
Combined Return to Invoice
The most informative site we found.
Finance Gap Insurance
First Gap Insurance policy and it was quick and easy as well as very helpful in terms of understanding.
Combined Return to Invoice
Quick and Easy to Use.
Finance Gap Insurance
Very Clear and Easy to understand.
Combined Return to Invoice
I keep coming back. Ive already had one transfer and two other policies and i just find it so easy to call up and ask for another.
Finance and Contract Hire
Easily the best website and system I looked at
Finance Gap Insurance
The site was easy to use and the information was more than helpful.
Combined Return to Invoice
Received a discount due to my Husband already being a customer which only meant more value for money. Excellent Customer Service
Combined Return to Invoice
Had problems understanding what was right for me so i gave the customer service team a call and they gave me both honest and reliable information.
Finance Gap Insurance
Cheap yet Brilliant!
Vehicle Raplacement Insurance
Quick, Easy and Very Informative.
Combined Return to Invoice
Great advice and help thank you very much.
Combined Return to Invoice
Excellent Value
Combined Return to Invoice
Value for money.
Combined Return to Invoice
Good price. Process easy to follow and quick.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Best quote and very simple to use.
Combined Vehicle Replacement
Clear information about your policies, easy to use online quote system, and good feedback.
Combined Return to Invoice
Sensibly priced and good levels of cover
Combined Return to Invoice
Most user friendly website it really was that easy.
Combined Return to Invoice
navigation was very easy and good examples of cover
Combined Return to Invoice
On recommendation I found you very competitive, the policies very easy to understand and simple to compare levels of cover
Combined Vehicle Replacement
Good price, easy transaction
Combined Vehicle Replacement
Fast, efficient and competitive. Lets hope I never need it.
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
I was given your details by my fleet manager who i understand has a number of policies with you. So far so good.
Combined Return to Invoice
Can you please send out some paperwork I have a problem with my printer. Gap 123 response. No problem Mr Haines they will be printed today and Royal Mail willing they will be with you within the next 48 to 72 hours perhaps a little longer with the weekend approaching. Kind regards Customer Services.
Combined Return to Invoice
Very proficient staff and good prices. Feel comfortable that if I need to make a claim the service will be just as good.
Combined Return to Invoice
Don't normally do this but I called to ask a simple question about the mileage I should enter. Ended up the guy on the phone asked me to call my own insurance company before I bought a policy. As it transpires I have new for old within the 1st 12 months. So instead of having to buy a 4 year policy I bought a 3 year. Saved another £45.00. Not massive but it is better in my pocket. So I am pleased as punch I bothered to call. Thank you Mark.
Combined Vehicle Replacement
VERY GOOD 5 STAR - DANIEL CROSS
GapInsurance123 Agreed Value
Good value for money
Combined Vehicle Replacement
Found the whole gap insurance concept confusing however you examples where really helpful.
Combined Return to Invoice
I have had gap insurance on my last 3 cars always bought it from my dealership. I was really annoyed last time as I only kept my car for 18 months and I could not transfer it so it meant that it had cost me £495 for 18 months. Your cover is less than £150 and transferable. Thank you Pat Knowles
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Will recommend
Combined Return to Invoice
No issue in the mechanics of the systems, clear information and a lot more cost effective than my dealership.
Combined Return to Invoice
Half the price that my dealership wanted to charge for for best part double cover.
Combined Vehicle Replacement
Simple to use and very quick
Combined Vehicle Replacement
Very competitive
Combined Vehicle Replacement
Finance And Contract Hire
VERY GOOD
Combined Vehicle Replacement
Combined Vehicle Replacement
Very easy to follow information and good prices so far so good.
Combined Return to Invoice
Simple!
Combined Vehicle Replacement
Shopped around and yours was about the best price I could find.
Finance And Contract Hire
Good
Combined Return to Invoice
Very well explained, however i still hope I never need to use it.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Very easy to understand
Combined Return to Invoice
Very quick and painless
Combined Vehicle Replacement
5 star
Combined Return to Invoice
Customer support very helpful
Combined Vehicle Replacement
Clear concise information. Especially helpful is the 'see an example' facility.
Combined Vehicle Replacement
VERY QUICK AND EASY TO SET UP
Combined Return to Invoice
Easy to use and understand
Combined Return to Invoice
EASY
Combined Return to Invoice
very straight forward
Combined Vehicle Replacement
Combined Return to Invoice
good
Combined Return to Invoice
After just having a car written off there was no way I was going to make the same mistake twice and for the extra peace of mind the £97 is worth it.
Finance And Contract Hire
Fantastic, the easiest site of to use compared to your peers.
Combined Return to Invoice
Combined Return to Invoice
So simple to buy and at such good rates!
Finance And Contract Hire
Very easy, quick and so much cheaper than my dealership I called just to make sure it was not a yearly price! 10 out of 10
Combined Return to Invoice
Quotes are very competitive and the process to sign up quick and simple. I sincerely hope it won't be needed but, should it be, only then (as with any insurance policy) will I truly know how good it is! So far, it deserves 5 stars.
Combined Return to Invoice
good plain english,easy to follow the application process!
Combined Return to Invoice
OK so far
Combined Return to Invoice
Fine
Combined Return to Invoice
excellent website with all required information available.
Combined Vehicle Replacement
Easy process to follow very competitive prices.
Combined Vehicle Replacement
Will recommend
Combined Return to Invoice
impressive
Combined Vehicle Replacement
Combined Vehicle Replacement
No problems even for us Silver Surfers!
Combined Return to Invoice
Much better deal than the car salesman has offered
Combined Vehicle Replacement
EASY TO USE AND VERY INFORMATIVE
Combined Vehicle Replacement
The lady whom I spoke to (Jackie) when enquiring about a policy was very polite and helpful.
Combined Return to Invoice
Very quick and Easy process with good value prices.
Combined Return to Invoice
Would recommend
Combined Return to Invoice
Really liked the no hard sell approach
Combined Vehicle Replacement
simple website information and online application took few minutes with payment procedure very good conclusion
Combined Return to Invoice
Excellent webite, easy to use and very informative
Combined Return to Invoice
Straight forward, thanks!
Combined Vehicle Replacement
5 out of 5 for easy of use and price of policy
Combined Vehicle Replacement
straightforward, simple to use website, helpful call back, best price.
Combined Vehicle Replacement
Will use again
Combined Vehicle Replacement
Good policy prices and easy to understand web process
Combined Vehicle Replacement
Was shocked to see another provider, and the manufacturer, both telling me that their cover was the best in the market, only to see them rated as a lowly 2 star with Defaqto. Full 5 star for Gap 1 2 3 gives me much more confidence.
Combined Vehicle Replacement
Easy website, good policies and even better price.
Combined Vehicle Replacement
Would recommend
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Called a couple of suppliers and the difference between customer service was drastic to say the least. Your operator was professional, answered all my questions and was seemingly interested in making sure I understood my options. Very good!
Combined Return to Invoice
Product seems to be perfect for my needs. It's a great price that leaves me feeling well covered in the event of a serious accident. The web site is well put together and is easy to use. Being able to quickly see the different premiums over different times is really useful.
Combined Vehicle Replacement
Your emails don't seem to be working, i have not received any information. Please resend to [email protected]. Gap 123 Response. Thank you for taking the time to let us know and we are sorry to hear that you are having any problems receiving your documents. Our system shows it was sent as normal, however as you have a generic email address and we have a registered business email your spam filter may be being a bit over zealous and it may have by accident re-directed your documents to your spam or trash folder. We will re-send them now and also send a manual hard copy via Royal Mail. Once again thank you for your feedback.
Combined Return to Invoice
Very easy site to use and best price I found
GapInsurance123 Agreed Value
Got a competitive gap insurance quote using gapinsurance123. Website was clear and easy step by step instructions provided. Extremely happy with the service.
Combined Vehicle Replacement
Read the Which report into gap insurance and then sent email a question. I have a pre-registered car and was not sure which section to use. I got a response within minutes. Excellent service.
Combined Vehicle Replacement
Clear concise and cheap
Combined Return to Invoice
Easy to understand
Combined Vehicle Replacement
Combined Vehicle Replacement
Thanks for all your help Nicole
Combined Vehicle Replacement
Second policy with you and just as easy as last time
Combined Return to Invoice
No problems, easy system and very quick
GapInsurance123 Agreed Value
Thank you
Combined Vehicle Replacement
Called to ask a question and the gentleman on the phone went out of his way to make sure that I understood my options. it also helps that the prices where just over £300 less than my dealership.
Combined Vehicle Replacement
Very simple
Finance And Contract Hire
Combined Vehicle Replacement
Great, easy to use, cheapest quote :-)
Combined Return to Invoice
I am writing to praise Jackie a member of your customer service team, she has been outstanding in helping me reach settlement on my daughters claim. Her assistance has been above and beyond my expectations of your company, she is a great asset. I would therefore like to thank her for the time and effort she has put in, to receive the best possible outcome. I have continued my business with your company purely for those reasons. Kind regards Lyn Mawdsley Gap123 response - Thank you so much for your kind words regarding the handling of your Gap Insurance claim. Of course any insurance can only be judged if you have to use it, and we thank you for sharing your experience with Gap123
Combined Vehicle Replacement
very easy and each option was explained fully. puts my mind at rest having exra cover with so many inadeqate drivers on the road. Have been in the position before where i was left paying for a car that was written off and still payments owing and had to start again. Thankyou
Combined Vehicle Replacement
nice easy process. good value
Combined Return to Invoice
I consider myself to be a reasonable driver but it is the other idiots on the road I worry about.For the sake of ninety pounds or so it was not worth taking the risk.
Finance And Contract Hire
Combined Return to Invoice
Would of like to use my Amex Card. - Gap Insurance 123 response, We are so sorry but at the moment we do not accept Amex cards however you can pay using a credit or debit card, PayPal, bank transfer or by sending a cheque.
Combined Return to Invoice
Tried a couple of companies after you and you where the only one who spoke about claim limit, the only one who wanted to talk about your policies instead of just trying to attack other providers. Very professional.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
The £10 loyalty discount was a nice surprise thank you Tom
Combined Return to Invoice
I would recommend and will use again.
Combined Vehicle Replacement
VERY EASY
Combined Return to Invoice
Called to ask about vehicle replacement, lady on the phone was very good. I was happy to buy the policy but before I did she wanted me to check with my insurance company about their cover for the 1st 12 months before I did. Refreshing for a company to want to not just sell you want they want and instead seemingly want to save you money. 100 % 5 star!
Combined Return to Invoice
Just under £350 less than my dealership and for what appears to be similar if not slightly better cover.
Finance And Contract Hire
Very clear information , easy to use
Combined Vehicle Replacement
Very good
Finance And Contract Hire
Combined Return to Invoice
Just very easy and so quick
Combined Return to Invoice
I spoke to my dealership and even they admitted they could not get close on price or extras
Combined Vehicle Replacement
Was given your details by Joan Fitzgerald
Combined Vehicle Replacement
No problems so far
Combined Vehicle Replacement
Very easy to follow, good examples and excellent price. Let me know if ever you start offering car insurance. Thank You Peter
Finance And Contract Hire
Excellent service
GapInsurance123 Agreed Value
Called a couple of companies for a quote, you were the first to get back to me, also as it happens you policy could protect the most. It worked out to be just over £2500 more which if ever I need to make a claim will make all the difference.
Combined Return to Invoice
Easy to purchase - appears to offer good value when compared to rates quoted by car dealer
Finance And Contract Hire
It was very easy to use your website to buy the policy. The information was provided clearly to enable an informed decision.
Combined Return to Invoice
Combined Vehicle Replacement
Very simple hope I never need. Thanks Sharon
Combined Vehicle Replacement
GOOD
Combined Return to Invoice
Combined Vehicle Replacement
My car is insured with someone else but when I called them they could not get close to your price despite saying they would price match!
Combined Return to Invoice
5 Star
Combined Return to Invoice
No pushy sales people, excellent prices
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Easy
Combined Vehicle Replacement
excellent. when I called to discuss options, the person I spoke to could not have been more helpful. 6 months later I got round to buying the policy and it was very easy to do.
Combined Vehicle Replacement
Combined Return to Invoice
Simple process to use
Combined Return to Invoice
great deal with £200 less than the car dealer wants
Combined Vehicle Replacement
Am so pleased I saw Gap123 on the Which website, looks like I can save a fortune with you
Combined Return to Invoice
Straightforward and good value
Combined Vehicle Replacement
Very easy we'll explained will tell others
Combined Return to Invoice
Combined Return to Invoice
How can the dealers want so much for the same insurance?
Combined Vehicle Replacement
Very pleased with the easy processes of this site
Combined Vehicle Replacement
Gap Insurance now understood, think you should have spoken to my dealer to explain to him too!
Combined Vehicle Replacement
5 star
Combined Return to Invoice
Would use again
Combined Return to Invoice
Very helpful telephone support staff.
Combined Vehicle Replacement
If only buying my car insurance was as easy. -)
Combined Vehicle Replacement
GOOD
Combined Vehicle Replacement
Thank you for your help Jacquie
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good customer service over the telephone. Thanks once again
Combined Vehicle Replacement
Quick and easy and very competitive
Combined Return to Invoice
Very simple, would recommend
Combined Vehicle Replacement
A simple process.
Combined Vehicle Replacement
EASY TO USE WITH CLEAR INFORMATION.
Combined Vehicle Replacement
Quick efficient service
Finance And Contract Hire
Just under £300 less than my finance company quoted and the lady on the phone was a lot nicer!
Combined Vehicle Replacement
Best price I have found so far
Combined Return to Invoice
Great price and simple to use
Combined Return to Invoice
Great, all seems clear and understandable. I looked around at several other websites too,your price is competitive.
Combined Vehicle Replacement
Such an easy website to use, and I am not very good on the net so thanks for making it simple!
Combined Return to Invoice
Good Price, Easy Systems
Finance And Contract Hire
Clear and easy to find information about the policies and how they work.
Combined Return to Invoice
Easy
Combined Return to Invoice
Very easy website and quote to navigate
Combined Return to Invoice
Clear info and super price
Combined Return to Invoice
Only time will tell. Upto now cheaper in comparison to dealer
Combined Return to Invoice
Easy to use site
Combined Vehicle Replacement
Combined Return to Invoice
No problems
Finance And Contract Hire
Excellent, straight forward and best price on the web!! Thanks, will recommend!
Combined Vehicle Replacement
SIMPLE
Combined Vehicle Replacement
Great price!
Combined Vehicle Replacement
The price difference between you and the dealer is quite amazing. I could pay for my metallic paint with what I can save
Finance And Contract Hire
Have done lots of research and Gap123 does seem to be the best around
Combined Return to Invoice
Combined Vehicle Replacement
SO FAR SO GOOD :)
Combined Return to Invoice
very clear easy to follow menu many thanks pat cody.
Combined Return to Invoice
Good - Simple and straight forward
Combined Vehicle Replacement
Shopped around and you where the only company who seemed to want to take the time to explain my options and also requested that I check with my own insurance company before.
Finance And Contract Hire
5 star! Thanks Andrew
Finance And Contract Hire
Excellent Many Thanks
Combined Return to Invoice
10 out of 10 Cheers Peter
Combined Return to Invoice
EXCELLENT!
Combined Return to Invoice
Very simple and really good value for money in comparison to the prices my dealership wanted to charge.
Combined Return to Invoice
Was easy
Combined Vehicle Replacement
Straightforward process all round
Combined Vehicle Replacement
Nice, straightforward process/transaction, thank you!
Combined Vehicle Replacement
I was recommended to use you by Gemma Hagan who has her policy with you.
Combined Return to Invoice
Very quick, smooth and easy to follow.
Combined Vehicle Replacement
Liked the no pressure approach on the telephone and the no fuss website. Clear and informative!
Combined Return to Invoice
Great so far! Just hope I never have to claim!
Combined Vehicle Replacement
Very good so far.
Finance And Contract Hire
Very simple and just under £300 less than my contract hire company wants for the same cover!
Combined Return to Invoice
Simple and straightforward.
Combined Vehicle Replacement
Called back in Jan when I ordered my car and nothing was too much trouble. Called again in March time and service was just as good. Again later in the month to ask about private plates and again fantastic. Helps reassure me that if i need to make a claim it would be as easy.
Combined Vehicle Replacement
Combined Vehicle Replacement
Thank you Mark
Finance And Contract Hire
Combined Return to Invoice
Very simple to use
Combined Return to Invoice
Second policy I have bought from this company, very please with the discount for an existing customer too! 5 year cover for Invoice Gap for much less than the dealer wanted for 3 years
Combined Return to Invoice
Liked the examples of cover, which where easy to understand. Also liked the price which was £250 less than my dealership wanted
Combined Vehicle Replacement
Combined Return to Invoice
EASY
Combined Vehicle Replacement
At the £395 my dealership wanted it seemed like a good idea but expensive at the £97 you wanted it was a no-brainer!
Combined Vehicle Replacement
NO PROBLEMS
Combined Return to Invoice
Easy to find the information I needed and got a very cheap quote too!
Finance And Contract Hire
Easy to purchace Gap Insurance at the cheapest price. I hope I never have to use it.
Combined Vehicle Replacement
My motor dealer suggested I tried you as they cannot give me 5 year cover
Combined Return to Invoice
Saw the recommendation in Which? and the price is as good as I would have hoped
Combined Vehicle Replacement
All looks great
Combined Vehicle Replacement
Thank you for saving me £300 on the car dealer price!
Combined Return to Invoice
All very easy indeed
Combined Vehicle Replacement
Seems a good price against the dealer cover
Finance And Contract Hire
Finance And Contract Hire
Straight forward, easily understood.
Combined Return to Invoice
V Good
Combined Vehicle Replacement
Good - clear and easy to understand website.
Combined Vehicle Replacement
Very easy
Finance And Contract Hire
Simple to use
Combined Return to Invoice
Combined Return to Invoice
Very simple to use and five years cover cost me less than half the price my local dealer s wanted for just three. 10 out of 10!
Combined Return to Invoice
Very simple to use and good explanations of levels of cover
Combined Return to Invoice
Straight forward and well laid out.
Combined Vehicle Replacement
Very good, easy to use web site, good value
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good advice despite not being able to say we received advice on the final tick box before buying online Gap123 response - Thank you for your feedback on this point. We have recently changed our processes to an 'advised' process from 'non-advised' previously (this is confirmed on the Initial Disclosure Document you receive by email) . We will ask our IT team to amend these details, once again thank you for taking the time to point this out to us.
Combined Return to Invoice
Good policy at a good price
Combined Return to Invoice
Which? say you are good, and that is good enough for me
Combined Return to Invoice
Happy enough at these prices
Combined Return to Invoice
Can save heaps from the price the car dealer is charging, apparently he was 'doing me a favour' too!!
Combined Return to Invoice
Confusing to find out there is more than one type of Gap Insurance but easy enough explanations for each
Combined Vehicle Replacement
Much better prices than my Mercedes dealer
Combined Vehicle Replacement
Very simple to set up-thank you
Combined Vehicle Replacement
Easy website to get around
Combined Vehicle Replacement
Very impressed with the prices I have been quoted
Combined Vehicle Replacement
Easy to follow options clearly explained.
Combined Return to Invoice
Could not believe how much the dealer wanted for gap when compared to 123. And they told me they made no money out of selling it!?
Combined Return to Invoice
Very efficient - easy to use website.
Combined Vehicle Replacement
Was recommended to use you by Richard Hayes who has a policy with you.
Finance And Contract Hire
nice and easy
Finance And Contract Hire
My last policy was with you
Combined Return to Invoice
so far so good and price really respectable.
Combined Vehicle Replacement
Good
Finance And Contract Hire
Spoke to my finance company and even after a discount they could not get close to your price. To their merit they said your cover was as good if not better!
Combined Vehicle Replacement
very simple to use and easy to find information, liked the quirky pictures too.
Combined Return to Invoice
VERY COMPETITVE PRICE HAVE SEARCHED THE WEB VERY EASY NO HASSLE PURCHASING THE POLICY
Combined Vehicle Replacement
Was recommended to use you
Combined Vehicle Replacement
Combined Vehicle Replacement
thankyou for easy way to buy peace of mind nigel
Combined Return to Invoice
Combined Vehicle Replacement
VERY GOOD
Combined Vehicle Replacement
Very easy and excellent costs
Combined Vehicle Replacement
Can you please send me a set of documents by post?Gap Insurance 123 - Thank you for leaving your comments Mr Andrews a set will be sent today. Royal Mail willing you will get them in the next 48-72 hours.
Combined Return to Invoice
Combined Vehicle Replacement
Keep up the good work Jackie ! Excellent!
Combined Vehicle Replacement
Very good and easy to follow
Combined Vehicle Replacement
Quick, easy and efficient systems
Combined Return to Invoice
Nice to talk to a human being who wanted to explain my options in a way I could understand.
Combined Return to Invoice
No problems
Combined Vehicle Replacement
10 out of 10
Combined Return to Invoice
I have had gap insurance on my last three cars and have always bought it from my dealership. Kicking myself now as the last car I only had for 18 months and it had cost me over £400!
Combined Return to Invoice
Simple process to follow and access to information all appears at hand
Combined Return to Invoice
Appears much cheaper than the price offered by the motorbike dealer
Combined Vehicle Replacement
Lots cheaper than my Hyundai dealer
Combined Vehicle Replacement
Very simple to use
Combined Vehicle Replacement
Shopped around, looked at re-views and saw you mentioned on the Which? guide. I feel confident that should I ever need to make a claim that you will be as good as your word!
Combined Return to Invoice
No problems
Combined Return to Invoice
EXCELLENT!
Combined Vehicle Replacement
Liked the examples and think that your replacement cover is very flexible.
Combined Return to Invoice
Feel much better buying your cover at £69.00 than the £395.00 that my Toyota Dealership wanted. Even more so as it seems to be the same if not slightly better cover!
Combined Return to Invoice
No problems but then I was not expecting any!
Combined Return to Invoice
Very easy to purchase this product and great value compared to main dealer cost.
Combined Return to Invoice
Straightforward process
Combined Vehicle Replacement
Clear information and help with good prices would use again
Finance And Contract Hire
Very easy and straight forward.
Combined Vehicle Replacement
Quick
Combined Vehicle Replacement
I found the purchase of GAP insurance to be very easy and the information given on the site to be very good. I had bought my car second hand from a main dealership who also offered me GAP insurance, but their rate was much higher and they would only cover for a maximum of 4 years. Well done GAP123. Catherine Stewart
Combined Vehicle Replacement
My dad has his policy with you
Combined Vehicle Replacement
Less than half the £395 my Ford dealer wanted
Combined Return to Invoice
Very easy and quick no issues
Combined Vehicle Replacement
Combined Return to Invoice
Called back in January then again to ask a question mid March. Both times the customer services was excellent and they seemed to want to actually make sure I understood my policy and got the best value for money. P.s Thank you Nicole yes Saga do offer new for old.
Combined Return to Invoice
No certificate issued with policy schedule. Gap 123 Response. Thank you for taking the time to leave us feed back. We completely understand that it is only by listening to our customers and website visitors that we will be able to constantly exceed customer service expectations. Our system should have directed you to a page which explained that your documents would be emailed to you and our system shows that it was sent as normal within seconds. However as we have a business email address and you have a private email your spam filter may have re-directed your policy in error. Can you please check your Junk or spam filter as if they are not there we can arrange to have a set sent out 1st Class Royal mail. In the meantime we are sorry for any inconvenience. Should you require any further assistance please do not hesitate to contact a member of the team on 0800 195 4926.
Combined Vehicle Replacement
Found you on the Which report.
Combined Vehicle Replacement
Excellent customer service on buying this product. Agent was very helpful and gave me a full description of the different products enabling me to make an informed decision as to my requirements. The one I chose was more than £400 less than the one offered by the dealership and was also a superior level of cover.
Combined Return to Invoice
Combined Vehicle Replacement
First rate
Finance And Contract Hire
Combined Return to Invoice
First time buying GAP cover. Freindly assistance over the phone gave me peace of mind to purchase online, thank you Mark.
Combined Vehicle Replacement
GOOD
Combined Vehicle Replacement
Preferred the replacement cover and liked the fact that I was asked to check with my own insurance company about the first 12 months before I got a quote or bought anything.
Combined Return to Invoice
Very clear explanations and easy to navigate and buy the right cover.
Combined Vehicle Replacement
2nd policy from you and the prices where as good as last time
Combined Vehicle Replacement
Shopped around and think your policies where the easiest to understand and even though it was pennies either way the cheapest.
Combined Return to Invoice
Very competitive prices and easy to understand terms would recommend
Combined Return to Invoice
Very simple and about three times less the price of my dealership
Combined Return to Invoice
Called to check some details and spoke to two separate advisors who were both great
Combined Vehicle Replacement
Good
Combined Return to Invoice
Shame I could not pay by AMEX but no charge for my Mastercard as I understand it
Combined Return to Invoice
Policy price 5 stars, website 5 stars
Combined Vehicle Replacement
How nice to find such a user friendly website to navigate and get the bonus of a super low quote!
Combined Vehicle Replacement
Excellend, clear website, explanatory, very speedy set-up.
Combined Vehicle Replacement
Took about 3 minutes to get a quote that is £200 cheaper than the car dealers
Combined Return to Invoice
Lots of information easily to hand with simple answers to any questions I may have had
Combined Vehicle Replacement
Great value to my mind
Combined Return to Invoice
Simple to use and understand.
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Best value I could find
Combined Vehicle Replacement
Very pleased I tried you
Combined Vehicle Replacement
Much better value than the salesperson could offer at the car dealer
Combined Return to Invoice
How easy to get a quote??
Combined Vehicle Replacement
Looks like you can save me a fortune from what I paid last time from the car dealer
Combined Return to Invoice
Top marks all rounds
Combined Return to Invoice
So easy to get a quote that I can understand!
Combined Vehicle Replacement
Quick and slick and very competitive price.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Difficult to ascertain that the payment was secure as no padlock appeared on screen anywhere. Gap123 response - Thank you for your comments Mrs Cook, the whole Gap123 website runs on secure pages. Every URL runs a 'https' secured page, and depending on your web browser, this will show on a closed padlock on each page you visit. The website and payment gateway is fully PCI compliant and the website is scanned both by Trustwave and GeoTrust regularly.
Combined Return to Invoice
Very easy to complete and very competitive
Combined Vehicle Replacement
Really easy to follow examples
Combined Vehicle Replacement
Nice to see my Paint and carpet treatment is covered, which is not the case with the dealer cover
Combined Return to Invoice
All good so far
Combined Vehicle Replacement
Found everything I needed easily on the website
Combined Vehicle Replacement
Amazed at the price difference between the dealer policy and Gap Insurance 123!
Combined Vehicle Replacement
Much better deal than the car place
Combined Return to Invoice
Suggested Gap123 by a friend and seems much better value than I could find elsewhere
Combined Vehicle Replacement
Easy system to use
Combined Return to Invoice
Was done in less than 5 minutes
Combined Return to Invoice
Very clear and easy to use website. I wasn't clear exactly how GAP worked prior to finding your website, however, with the examples given feel reassured that our purchase was the right one for us. Thank you.
Combined Return to Invoice
great ,very easy
Finance And Contract Hire
Cheapest I could find for my lease vehicle
Combined Return to Invoice
Easy explanations makes the choice much easier
Combined Return to Invoice
Found the link on the doctors.net forum, seems a really good deal
Finance And Contract Hire
Simple enough to do
Combined Vehicle Replacement
Mt dealership only offered invoice cover and the discount I got means that it would not really have helped. Preferred your replacement cover also the fact that if I claim I do not have to have the same car again.
Combined Vehicle Replacement
Very easy and quick to use also liked the fact i did not have to pay more to use my credit card
Finance And Contract Hire
Much cheaper for my lease vehicle than the leasing company
Finance And Contract Hire
Very good service and very helpful and informative ,i hope i never have to use the service !!! but if i do i hope you are as good to deal with thanks Jeff Mort
Combined Return to Invoice
VERY STRAIGHTFORWARD PROCESS
Combined Return to Invoice
was the cheapest gap insurance i could find and recommended by which.
Combined Return to Invoice
Very easy to follow instructions and no problems
Combined Vehicle Replacement
An absolute doddle and much better value than the dealer.
Combined Return to Invoice
Got Invoice gap for my motor home at less than half the price than my dealership and with much better terms
Combined Return to Invoice
Very helpful lady answered all my questions with no hard sell. P.s who ever I spoke to sorry can not remember your name I hope you get a Porsche one day too!
Combined Return to Invoice
Quick and easy!
Combined Return to Invoice
GOOD!
Combined Return to Invoice
Combined Vehicle Replacement
Easy site
Combined Vehicle Replacement
Really easy website to use
Combined Return to Invoice
Saw the prices were the cheapest on Which, and very happy with the products I have looked at too
Combined Return to Invoice
Really easy to follow quote and sales process. Even better the price was the most competitive and with the same if not better benefits and terms and conditions.
Combined Return to Invoice
Simple enough website to follow, and easy to understand examples of how the different types of cover work
Combined Vehicle Replacement
Much cheaper prices than the Audi car dealer
Combined Vehicle Replacement
Took a couple of minutes to get a very competitive quote
Combined Return to Invoice
Can see the huge saving can be made from the price the dealer has quoted
Combined Return to Invoice
I bought my Gap from another online provider last time, but Gap Insurance 1-2-3 are £50 cheaper than my old provider this time, even after the other company gave me a discount!
Combined Return to Invoice
Quoted £395 by the dealer, £97 by Gap 123 plus I could defer for a year (getting another years cover) and 123 will cover the cost of my AutoGlym treatment, which the dealer will not. Tough choice!!
Combined Vehicle Replacement
Lowest prices on the Which report and recommended by a friend
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Read the Which report, Gap 123 are much better value than the rest!
Combined Return to Invoice
Much cheaper than the motor dealer
Combined Return to Invoice
easy
Combined Return to Invoice
So simple even I could do it and I am no internet whiz kid. I paid less for a four year deferred vehicle replacement than my dealership wanted for a standard 3 years invoice gap. Actually feel quite pleased with myself!
Combined Return to Invoice
Clear and informative
Combined Return to Invoice
Was recommended to Gap 123 by a friend, and glad I did!
Combined Vehicle Replacement
Very much cheaper than the dealership quoted
Combined Vehicle Replacement
Tremendous!! Website easy to use & examples make picking the right policy simple. Have used your services before on previous vehicle & would happily recommend to friends. Many Thanks
Finance And Contract Hire
Combined Return to Invoice
Excellent value for money, and it is very easy...
Combined Vehicle Replacement
Very competitve as I also got a quote from BMW and it was nearly £200.00 more. I rang the helpline as I needed to ask one question and the lady was excellent and reconfirmed in my mind that I wanted to go ahead with this additional but needed extra insurance.
Combined Return to Invoice
Finance And Contract Hire
About the cheapest on the net and good cover
Combined Vehicle Replacement
very smooth and easy to use systems
Combined Vehicle Replacement
Very easy, helpful website. Much cheaper than the dealer
Combined Return to Invoice
Great savings!!
Finance And Contract Hire
Easy peasey and MUCH cheaper than a dealer.
Combined Vehicle Replacement
Excellent!
Combined Vehicle Replacement
Very simple and really good price
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to obtain, excellent value, comparison to Motor Dealers!!!
Combined Return to Invoice
Combined Return to Invoice
Very pleased with the saving compared with the dealer gap cover
Combined Vehicle Replacement
Good
Combined Return to Invoice
Great experience all round. Easy information to hand for all my queries
Finance And Contract Hire
Very cheap price to cover my finance on my Taxi vehicle
Combined Vehicle Replacement
Could not fault the website at all
Combined Vehicle Replacement
Took the time and effort to explain my options clearly
Combined Vehicle Replacement
5 star plus
Combined Vehicle Replacement
Very Good so far
Combined Return to Invoice
5 star
Combined Return to Invoice
Was given your number by my dad who has a his car with you.
Combined Return to Invoice
A complete contrast compared to one other provider I could mention, who seemed to completely miss the point of what I was looking for, to defer the start date, and also seemed more intent on telling me I should avoid foreign based insurers rather than explaining their own cover. I have replacement cover with Allianz in the first year, so I could not see why they wanted me to pay them to cover me too. Completely useless, and GapInsurance 123 did what I required. The fact that they listened made the who experience much more pleasant than the other brand I could name!
Combined Vehicle Replacement
Couple of things that have swayed me towards Gap Insurance 123 rather than other providers, firstly the product terms are clear, and as my background is insurance I can assure you this is rare, and secondly the ability to defer the start date means I am not wasting my money in the first year as I have replacement cover with Zurich. Top marks well deserved!
Combined Vehicle Replacement
Fast easy to use service and it appears no secrets to be ripped off by - most unusual for an insurance company but keep it up and you'll stand out as good against the rest!
Combined Return to Invoice
No problem with the quote system and very competitive price
Combined Return to Invoice
very easy to use and highly competitive to dealer quotes
Combined Vehicle Replacement
10 out of 10!
Combined Return to Invoice
Policy terms where a lot better than the ones offer by me dealership and the price was just over £250 less. Would recommend!
Combined Vehicle Replacement
Excellent price and easy to understand policies
Combined Vehicle Replacement
Not sure what I expected but it was very easy to use a quick.
Combined Vehicle Replacement
Very easy to do business with. Like everyone else, I hope that I will never need to use this policy but it does give piece of mind to know it is in place just in case.
Combined Return to Invoice
Really pleased to see I could save so much money
Combined Vehicle Replacement
Nice and simple....I would like to have covered for NE....but there didn't seem to be an option. Gap123 response - Our team contacted Mrs Horscroft within minutes of the feedback being left. We have confirmed that the policy does cover the negative equity generated by the finance agreement as standard.
Combined Return to Invoice
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Easy to purchase and very competitive quote. The main dealer quoted £249, for the same cover £89 here !
Combined Vehicle Replacement
Combined Vehicle Replacement
The site is excellent, very informative and easy to negotiate
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Very easy process. Didn't even know this product existed until the dealer tried to sell me a policy for over three times what you charge!
Combined Vehicle Replacement
Pretty straight forward and hassle free, one slight issue on the form when entering the car details. I bought a brand new car so I entered the current mileage as zero. This was not accept, but the page simply refreshed with the mileage text box shown with a red border and no explanation as to why it didn't like zero. A quick 2 minute call sorted it out but an update to the site to include a validation failure reason would no doubt help others. Gap 123 - Thank you for your feedback, we will ask our technical department to take a look at this. Thank you for utilising the 0800 number to resolve your query
Combined Vehicle Replacement
Very helpful website, clear and easy to follow
Combined Return to Invoice
Easy to understand different policies, easy to buy
Combined Return to Invoice
Simple. easy to do transaction
Finance And Contract Hire
Gosh what a saving!
GapInsurance123 Agreed Value
Cover 5% more in value than the other company I tried, and were cheaper too
Combined Vehicle Replacement
Told to try Gap 1 2 3 by a friend, glad I did!
Combined Vehicle Replacement
Terrific price and backed by the Which website
Finance And Contract Hire
Much better value than the leasing company
Combined Return to Invoice
Excellent website, easy to use. Cheapest quote.
Combined Return to Invoice
Great service and easy website to use
Combined Vehicle Replacement
Straightforward easy to use online system with clear plain English explanation of level of cover and terms. Easy to access documentation.
Combined Return to Invoice
Could not believe the price difference from the dealer, and it covers my paint application too
Finance And Contract Hire
What a great price!
Finance And Contract Hire
Combined Vehicle Replacement
Very simple and easy - Many thanks
Finance And Contract Hire
Combined Vehicle Replacement
Good web site easy to get quote.
Combined Vehicle Replacement
Found top marks on the star ratings by defaqto, much better than the product offer by my dealer and a third of the price
Combined Return to Invoice
Top marks
Combined Vehicle Replacement
Combined Vehicle Replacement
Pleased with everything but could have done with some kind of order number upon payment acceptance. If documents don't arrive I don't have a reference to quote. Gap123 - Thank you for your feedback Mr Robertshaw. The policy documents and numbers are emailed to you automatically, when payment is processed. However, if you need to call us we will never ask for your policy number, our system will locate you within seconds.
Finance And Contract Hire
Super quick service, paperwork arrived within seconds by email
Combined Vehicle Replacement
Much better deal than I found elsewhere
Combined Return to Invoice
Glowing endorsement when I called Which, good enough for me
Combined Vehicle Replacement
Easy to get a quote
Combined Return to Invoice
Happy to see high praise from Which and a 5 star rating from defaqto
Combined Vehicle Replacement
Best price, easy to purchase and received a courtesy call whilst I was looking to answer any questions etc.
Combined Return to Invoice
Found a link to the defaqto ratings on money saving expert. It is totally reassuring that these policies have been given the maximum rating.
Combined Vehicle Replacement
Very simple, straightforward application. Helpful advice when Phoned with query. Good price
Combined Vehicle Replacement
Found the Defaqto ratings from a link on MSE. Reassured that the Gap123 product I am looking at has the highest 5 star rating, and was surprised that a rival online provider, who told me their Vehicle Replacement was better, only got 1 star!!
Combined Vehicle Replacement
Simple and good value
Combined Return to Invoice
Good
Combined Vehicle Replacement
Brilliantly easy - just hope I never have to make a claim!!
Combined Return to Invoice
no problems
Combined Vehicle Replacement
5 star
Combined Return to Invoice
Nice and easy to use and lots cheaper that my dealership who wanted £395 for three years!
Combined Vehicle Replacement
Very good, easy to follow process
Combined Return to Invoice
What an easy site to use, each step is thoroughly explained. The premiums are very very competitive.
Combined Vehicle Replacement
Spoke to my Insurance Company LV as the person I spoke to had asked me to check with them about what happens if my new Mercedes is written off in the first year. The operator at LV said it was the first time she had heard of someone being encouraged to check. As it happens I collect my car on Friday and wanted 5 year cover. I can now buy a four year and save over £65.00! That is what I call 5 Star service!
Combined Vehicle Replacement
Very easy and super quick
Combined Vehicle Replacement
10 out of 10
Combined Vehicle Replacement
So easy to do
Combined Vehicle Replacement
Very comprehensive explanation of the policy combined with an especially easy to follow method of purchasing the policy. Many thanks.
Combined Return to Invoice
Easy quote process to follow
Combined Vehicle Replacement
Good simple to complete and the one question asked was quickly and efficiently answered
GapInsurance123 Agreed Value
Will cover 5% more in value than the other provider I tried
Combined Return to Invoice
Very pleased with the advice and information I was supplied
Combined Return to Invoice
everything was clear and easy to do.
Combined Return to Invoice
Great examples, easy to use website - 5 stars
Combined Vehicle Replacement
Excellent... very quick process thanks
Combined Return to Invoice
So far so good, thanks.
Combined Vehicle Replacement
Really easy website to use
Combined Vehicle Replacement
Easy to use. Easy to find key facts to make comparisons. Found that not all companies will cover for 5 years, many only do 4 years, which gave you an advantage. Most competitive of the ones offering 5 years.
Finance And Contract Hire
for the sake of less than £80 it was a complete no brainer !
Finance And Contract Hire
Clear and simple process, very good website, why can't all online shopping be this easy???
Combined Vehicle Replacement
Very easy quote system
Combined Vehicle Replacement
Very easy except one problem which was on the payment system, which in fairness was my fault as I had entered my business address instead of my home.
Finance And Contract Hire
The freephone number was very helpful as I had some questions that required answering and the operator was very polite, helpful and knowledgeable about the products.
Combined Vehicle Replacement
Combined Return to Invoice
form easy to fill and cover excellent value. hope we do not have to use policy, but nice to have this cover just for peace of mind.
Combined Return to Invoice
Good site, easy to understand and navigate, competitive prices. Thanks
Finance And Contract Hire
Very Good
Combined Return to Invoice
Shopped around and you seemed about the best
Combined Vehicle Replacement
Very simple to get a quote and liked the examples
Combined Return to Invoice
excellent, easy to use and understand service
Combined Return to Invoice
A lot cheaper than my dealer and you pay towards my excess and they don't.
Combined Return to Invoice
I appreciated the no fuss attitude.
Combined Vehicle Replacement
Seemed easy enough
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Clear and concise information and examples of how the policies work
Combined Vehicle Replacement
Very clear and helpful website, Which? article also reassuring for reference
Combined Vehicle Replacement
I had called a couple of other companies and yours was the only one that even bothered to ask me to check with my own insurance company about replacement cover . I do have it for two years but the second has mileage restrictions so just one year deferred was perfect. Thank you for being so open about it . Eric Andrews
Seems very good
Combined Vehicle Replacement
Excellent! Very clear and easy
Combined Vehicle Replacement
No issues would recommend
Combined Vehicle Replacement
Great thanks.
Combined Return to Invoice
Straight forward, no complications. Just what I wanted.
Combined Return to Invoice
Very simple and easy
Combined Return to Invoice
Quick and easy to do
Combined Vehicle Replacement
Excellent quote procedure
GapInsurance123 Agreed Value
A quick phone call to clarify the information required to complete the on-line procedure was excellent and informative for my 1 year old car.
Combined Return to Invoice
Found the website very easy to use indeed
Combined Return to Invoice
Simple, and all information close to hand
Combined Vehicle Replacement
Very competitive price and policy terms
Combined Vehicle Replacement
Very please with the easy to use system, and of course the policy price!
Combined Return to Invoice
Very good
Combined Return to Invoice
Saw Gap Insurance 123 highlighted in Which
Finance And Contract Hire
Quick and easy to get the detail I wanted
Combined Vehicle Replacement
Combined Vehicle Replacement
Thank you for you help Mark
Combined Vehicle Replacement
Very quick and easy.
Combined Return to Invoice
My brother has a policy for his fiesta with you so the extra £10.00 off was good
Combined Return to Invoice
Finance And Contract Hire
Easy to understand, straight forward and very simple.
Combined Vehicle Replacement
My dealership had quoted over £300 more than you what a rip off !
Combined Vehicle Replacement
Very simple and clear
Combined Vehicle Replacement
Simple to arrange, good premiums. But still hope I never have the need to claim!
Combined Vehicle Replacement
Combined Vehicle Replacement
My dealership had tried to explain invoice cover to me but I could not understand it. So I called and spoke to Tom who was very understanding and took his time. He seemed to really want to make sure that I understood all my choices.
Combined Vehicle Replacement
Combined Return to Invoice
A doddle!
Combined Vehicle Replacement
Very quick and easy.
Combined Vehicle Replacement
Great Web Site ! easy to use and very good price my car company wanted to charge me £250 !!!!!!!
Combined Return to Invoice
Very easy to use web site. Simple Clear instructions. Excellent Value for Money.
Combined Return to Invoice
Very straightforward website, with good examples of how the gap insurance works.
Combined Return to Invoice
Option to defer insurance start date persuaded me to choose gapinsurance123 rather than other competitors. Easy website forms. Very competitive prices but because you were on Which website.
Finance And Contract Hire
Combined Return to Invoice
Straightforward, clear and at a better price than competitors. I had to make a call to clarify a point and it was explained in very clear and importantly, helpful terms.
Combined Return to Invoice
Combined Vehicle Replacement
Very easy
Combined Vehicle Replacement
Very pleased with the simple quote process
Combined Vehicle Replacement
Could find everything I needed very easily on the website
Combined Vehicle Replacement
Policies seem very good price was excellent.
Combined Return to Invoice
My wife has a policy with you so the existing customer discount was a nice touch.
Combined Vehicle Replacement
Very easy and speedy quote process
Combined Vehicle Replacement
Very easy to understand. Having looked at the Which website decided to choose yourselves.
Combined Return to Invoice
very competitive and simple to understand
Combined Vehicle Replacement
WAS RECOMMENDED BY JAYNE GREEN
Combined Return to Invoice
Called and spoke to Nicole she was very good, no pressure and instead took a good 30 mins talking about the various levels of cover and making sure I knew what I was buying.
Finance And Contract Hire
Over £250 less than my contract hire company
Combined Return to Invoice
Very straight forward. Clear information over telephone, quick and easy on line. Good price.
Combined Return to Invoice
Very easy to use and a good price!
Combined Return to Invoice
When my dealership quoted me £395.00 I was not going to bother but for £69.00 think it is worth doing.
Combined Vehicle Replacement
Very Easy would recommend
Combined Vehicle Replacement
My own insurance company will replace my car with a new one for the first twelve months so I bought a four year policy and deferred the start date. Means that I get a total of five years cover for less than the three year policy I was offered my by finance company!
Finance And Contract Hire
SO FAR SO GOOD
Combined Return to Invoice
Prices where very competitive and the quote process very easy to use.
Combined Vehicle Replacement
So far so good
Finance And Contract Hire
good value and easy to complete.
Combined Return to Invoice
Good price
Combined Return to Invoice
Don't pick up my car until the 2nd of March so will be back then. Quote was very easy and lots cheaper than my dealership.
Finance And Contract Hire
Easy and competitive prices!
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
No problems using the systems
Combined Return to Invoice
Very good, easy process. Hope it's the same if I need to use the insurance!!
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Called to ask a question and it was good to speak to someone who was a real human being. Not pushy and very helpful
Combined Vehicle Replacement
For the sake of 97.00 thought it was good value and a lot less than the £495 my dealership quoted.
Combined Vehicle Replacement
OBTAINING A QUOTE WAS SO EASY AND VERY WELL EXPLAINED. SITE SO EASY T USE. MOST OF ALL A GREAT PRICE FOR GAP.
Combined Vehicle Replacement
Website was very clear and simple to navigate. Excellent cover option at very competitive price, especially when compared to price for similar cover offered by main dealer from where I bought my vehicle.
Combined Return to Invoice
Combined Return to Invoice
Thank you Nicole
Combined Vehicle Replacement
Easy to fill in the required details. Very clear explanations of how the cover works. Hope I don't ever need to use
Combined Return to Invoice
Combined Vehicle Replacement
Answered all my questions so I could understand clearly thanks!
Combined Vehicle Replacement
Really good service, and best price quote I have found
Combined Return to Invoice
Easy, clear information and at a great price for peace of mind :) happy customer so far :)
Combined Vehicle Replacement
Website had easy access to all the facts I needed. I have spent about 3 days looking through lots of different policies, and Gap Insurance 123 is the best I have found
Combined Return to Invoice
Easily the best call centre I tried
Combined Vehicle Replacement
Took a deferred start date to compliment my standard LV motor insurance. Excellent service, including the suggestion to speak to LV to make sure of the terms in the first year. Fantastic knowledge and no pushy hard sell
Combined Return to Invoice
Found the Gap 1 2 3 brand highly rated by Which, and found nothing in the service I got on the phone to dispute that fact
Combined Vehicle Replacement
So much cheaper than the car dealer, and an excellent recommendation of Vehicle Replacement for half the price of the dealers lower cover. Top notch service
Combined Vehicle Replacement
Excellent, quick, easy and and informative service.
Combined Return to Invoice
Really easy to do, and much cheaper than the car dealer
Combined Return to Invoice
Quick and easy
Combined Vehicle Replacement
Great web site which is easy to use and understand. Your price beats the nearest competitor by just enough to matter (£15 in my case or 5.8%). The Which link is reassuring too.
Finance And Contract Hire
Simple & easy to understand website, very competitive too!
Combined Vehicle Replacement
Very simple but then again I would not expect it not to be.
Combined Return to Invoice
VG - was quoted £500 from the dealer and saved myself £400. Hopefully wont ever have to make a claim tho!
Combined Return to Invoice
2nd policy from you and it was just as easy as the last time.
Combined Return to Invoice
Just over £300 cheaper than my dealer, for four years and not three and for a better level of cover. Bit of a no brain'er really!
Combined Return to Invoice
Read the report in Which, good enough for me
Combined Vehicle Replacement
Very pleased with the assistance I got
Combined Return to Invoice
very easy to use the web site.
Combined Vehicle Replacement
Could not fault
Combined Vehicle Replacement
Really surprised at the price when compared to my car dealer
Combined Vehicle Replacement
Great Service
GapInsurance123 Agreed Value
Covers 5% more than others I tried, and cheaper too!
Combined Vehicle Replacement
Really impressed with the online quote, and the speed of the team to answer by queries
Combined Vehicle Replacement
Very impressed with my experience with your call centre staff.
Combined Return to Invoice
Quick and easy to complete. No trouble at all.
Combined Return to Invoice
Instant cover arranged quickly and easily.
Combined Return to Invoice
Really competitive price, very impressed with the ease of access to information too
Combined Return to Invoice
Was recommended to you by Joseph Green who has his cover with you.
Combined Return to Invoice
Very simple and quick
Combined Return to Invoice
Glad i called. I was going to buy a four year policy but when I questioned about the name to register the policy the lady asked me to check with my own insurance company ( LV ) about new for old. This meant i was able to buy a three year policy and saved an extra £50.00. I was happy with the quote beforehand but an extra £50.00 was a welcome surprise.
Combined Vehicle Replacement
Actually found a cheaper quote elsewhere, after the shock Gap Insurance 123 beat it without a quibble
Combined Return to Invoice
Good - all the information I needed was to hand.
Combined Return to Invoice
No problems at all
Combined Return to Invoice
GOOD ONLINE EXPERIENCE VERY EASY TO COMPLETE WITH ALL INFORMATION READILY AVAILABLE EXCELLENT PRICE TOO!
Combined Vehicle Replacement
simple form to complete
Combined Vehicle Replacement
Like the fact I get paid the replacement cost, and not a car dealer. Surprised to find that some other Gap names pay a dealer and not the person who paid them the premium!
Combined Vehicle Replacement
Recommeded to speak to 123 from a friend who has a policy, glad I did!
Combined Return to Invoice
Great quote compared to other I had found
Combined Return to Invoice
Amazed at how much cheaper you are than the car dealership, saved me a fortune!
Combined Return to Invoice
Before I spoke to Gap Insurance 1 2 3 I was really unsure about this type of cover. They spent the time to carefully explain my options, and now I am much clearer about what I want. Thank you
Combined Return to Invoice
Combined Return to Invoice
Really pleased, thank you
Combined Vehicle Replacement
Was beginning to give up hope of finding Gap Insurance for driving schools, thank goodness I found you!
Combined Return to Invoice
Nice and easy transaction.
Combined Return to Invoice
Great service and explanations given by your call centre staff
Combined Return to Invoice
Very good
Combined Return to Invoice
Super service
Combined Vehicle Replacement
User Friendly Website
Combined Return to Invoice
Found the write up in Which, and as Which say I can confirm that your cover is the best value around!
Combined Vehicle Replacement
Was given your number by someone who claimed through you, which put my mind at ease right away. Great price helps as well!
Combined Return to Invoice
Was not sure about Gap at all, but saw a note on the doctors.net website to give you a try, very pleased I did!
Combined Return to Invoice
Found a good write up on you in Which, and found the website very easy to use
Combined Return to Invoice
No problem at all. Very efficient website. Much cheaper cover than was quoted at Ford Main Dealer when I purchased car. Thank you.
Combined Return to Invoice
Very simple to use and a good price.
Finance And Contract Hire
Great experience, well designed web site. Quick and easy no fuss.
Combined Vehicle Replacement
Really easy to use and understand
Combined Return to Invoice
Much better explanations that from the motor dealer, thank you!
Combined Vehicle Replacement
Combined Vehicle Replacement
nice and easy to purchase, website easy to use.
Combined Return to Invoice
Easy to use service at the most competitive rates
Combined Vehicle Replacement
Fantastic value and your staff on the end of the phone where just great.Totally recommend product
Combined Return to Invoice
a good experience has been had
Combined Vehicle Replacement
Very simple to use and extensive information easy to hand
Combined Return to Invoice
Fine
Combined Return to Invoice
Very good. Straightforward. Even the policy detail was fairly easy to read. Good info on what is the right product for me. I'm comfortable that I've made the right choice for me and the price is very competative. Thanks! Simon Walker
Combined Vehicle Replacement
top service
Combined Vehicle Replacement
Combined Vehicle Replacement
excellent
Combined Return to Invoice
Combined Return to Invoice
Superb service
Combined Return to Invoice
Combined Return to Invoice
Found the link on Doctors.net, very easy website to navigate and information always close at hand. I also like the fact I do not have to mess around with any silly discount codes, as your prices are far better than those who offer them anyway.
Combined Return to Invoice
Took the time and care to explain my options carefully, very pleased.
Combined Return to Invoice
Easy process to follow
Combined Return to Invoice
Looked thoroughly into the company and the insurer, and was good to see the insurer has something to do with the AA too. Good enough for me
Combined Return to Invoice
Did look at a competitor site, who stated that I should buy from them because they give a donation to charity. When I found out it was just £1 I thought I would go to Gap123, save £20 and give £5 to charity myself!
Combined Return to Invoice
Had an interesting conversation with a couple of other websites, who told me that just because GapInsurance123 was cheaper that it did not mean better than theirs. Problem being they could not tell me why their cover was better than 123. Very easy choice in the end
Combined Vehicle Replacement
Simple and easy to do, quote much more competitive than the rest.
Combined Return to Invoice
Defer the start date, dealer NO Gap123 YES. 5 year cover, dealer NO Gap123 Yes. Recommended by Which dealer NO Gap123 YES. Dealer price £399 Gap123 £97. As you can imagine this decision does not take much thinking about!
Combined Return to Invoice
I have to put my hands up, I work in a car dealership and we generally hate online brokers, because we simply cannot compete on price. I have to also now admit that, having looked at the Gap123 policy terms, we cannot compete on cover too! Buying a car for the wife and this policy was simply the way to go for me.
Combined Return to Invoice
Really easy to do, and much cheaper prices than I could find elsewhere
Combined Vehicle Replacement
Straightforward and clear process
Finance And Contract Hire
Quick and easy to complete, plus lowest price.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Could not find fault at all, especially with the price
Combined Return to Invoice
Easy quote and plenty of information on the cover. Makes understanding Gap cover much easier
Combined Vehicle Replacement
Thanks
Combined Return to Invoice
Was given your number by a friend, and was told I would not be disappointed. How right they were! Saved over £300 on the dealer cover, and was able to defer the cover in the first year
Combined Return to Invoice
What a contrast to some of the other providers I tried. Very professional, and clearly knowledgeable, staff that put you apart from some more I called.
Combined Return to Invoice
Simple enough to get cover, and much cheaper than the motor dealer
Combined Return to Invoice
Easy website, recommended by Which
Finance And Contract Hire
Wow just fantastic service! Customer service advisor took the time and effort to explain my options fully, and even explained my finance agreement for me. Stark contrast to the only other place I tried, where the man sounded as though he was in an office on his own, and was extremely unhelpful. Had every intention to shop around, but after the excellent experience I got with Gap123 I had to look no further.
Combined Vehicle Replacement
Excellent!
Combined Return to Invoice
1 was quoted £360 for gap cover by the dealer when i bought my car,how glad am i that i found you. same type of cover as offered by dealer 1 saved £286 for the 3 year term.Very easy to apply for no tricky questions to answer all done in less than 10mins. Will definitely recommend to friends
Combined Return to Invoice
Better than the other providers I tried
Combined Return to Invoice
I tried everyone else, and came back to a straight choice between GapInsurance123 and Easy Gap. Luckily for me that you are all the same company, and I could trust your unbiased opinion! Thanks
Combined Return to Invoice
Excellent straightforward website. Very competetive price
Combined Vehicle Replacement
Very good customer service indeed
GapInsurance123 Agreed Value
Great service and information given
Combined Vehicle Replacement
Very efficient . The lady I spoke to on the freephone number answered all my questions and was very helpful.
Combined Vehicle Replacement
I am taking this insurance first time so I am not aware any kind of service satisfaction but I hope it should be fair enough because it is regulated by FSA
Combined Return to Invoice
I called to ask a few questions which were answered quickly and your advisor was extremely polite. Have recomended you to my brother who has just paid an extortionate amount for gap insurance through a dealer and you have halved his premium. So two very happy customers.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Particularly liked the fact I could defer my cover, as my Zurich Motor Insurance gave me a replacement vehicle in the first year. Some other policies did not have this, so they were a waste of money in my mind. Well done to Gap123!
Combined Vehicle Replacement
Easy and simple
Combined Return to Invoice
My dealer was so confident that I could not find equivalent cover to theirs £399 product for less than £100, they said they would pay for it! I am looking forward to getting the £97 back from them! Thanks Gap123!
Combined Return to Invoice
Could not fault
Combined Return to Invoice
4th policy, enough said!
Combined Return to Invoice
Second policy bought, and have recommended friends and clients in my role as a financial advisor. Yet again a demonstration of superb knowledge and patience, and even provided informal advice on my motor finance agreement. Each and every advisor at GapInsurance123 has been fantastic.
Combined Return to Invoice
Found in the Which report as the cheapest in the UK, but after speaking to other companies I can also confirm you are the best!
Combined Return to Invoice
Compared to other companies, who seemed more intent on telling me why I should not buy from anyone else, GapInsurance123 were thoroughly professional.
Combined Return to Invoice
Easy to use site. The help I received by telephone the day before was great and explained the difference of policies to me. Thanks
Combined Return to Invoice
Easy to understand and purchase, thank you
Combined Vehicle Replacement
Very simple , well laid out web site & easy to use. All information found that I needed.
Combined Return to Invoice
Research thoroughly and am happy with a specialist insurer who are recommended by Which. Stacked up much better than some others I could mention!
Combined Return to Invoice
Very happy with the product, price and service!
Combined Return to Invoice
Very good
Combined Return to Invoice
Given your number by a friend who has had three policies with you. I now understand why!
Combined Vehicle Replacement
Could not fault
Combined Vehicle Replacement
Superb service, could not be faulted and the same company who covers my Warranty too
Combined Return to Invoice
Good . Very Reasonable price for insurance
Finance And Contract Hire
Great value and also sound advice on my lease as well! Thank you
Combined Return to Invoice
Quote and payment was quick and easy, and description of policy was easy to understand and read.
Combined Vehicle Replacement
Could not ask for more
Finance And Contract Hire
My local dealership who I have bought three cars from wanted £595 but as a deal they reduced it to £400. Really fed up with myself I did not shop around before your policy has loads of extra bits that their's does not and it is less than £80!
Finance And Contract Hire
very easy and really quick
Combined Vehicle Replacement
My local dealership had put the fear of god into me about gap insurance. It was only after talking to you that I understood it. Your price was considerably cheaper which also helped.
Combined Return to Invoice
Shopped around and unlike some of your competitors you wanted to talk about your policies how they worked and what they could do instead of trying to ditch everyone else's. Liked that!
Combined Return to Invoice
good price easy to buy
Combined Return to Invoice
Customer support was exceptional
Finance And Contract Hire
If ever you start to offer car insurance let me know!
Combined Return to Invoice
Very simple to use and seems like a good price
Combined Vehicle Replacement
great, easy to do thanks
Combined Vehicle Replacement
Superbly easy
Combined Vehicle Replacement
Simple to get a quote
Combined Vehicle Replacement
Great
Combined Vehicle Replacement
Better price than the dealer by miles!
Agreed Value Gap
Thank you
Combined Vehicle Replacement
Top marks
Combined Vehicle Replacement
Got a quote in less than 5 minutes, set up cover in about the same time and the documents we in my email by the time I left the site. Could not ask for more
Combined Return to Invoice
Highlighted by Which, good enough for me
Combined Return to Invoice
Simple and straightforward, and recommended by Which
Finance and Contract Hire
I was very confused when I spoke to my dealer, 5 minutes on the phone to GapInsurance123 may everything crystal clear. Thank you
Combined Vehicle Replacement
Audi - £800 for 3 year Return to Invoice, Gap123 £224 for 5 year Vehicle Replacement. For anyone reading this from Audi that is longer cover and a better policy for about 30% of your quote. Love my new Audi I have to say, but they need to sort their Gap out!
Combined Vehicle Replacement
Such a simple website to use, lots of information for find as well. Made the whole process very easy, and your price was better than anyone else too
Combined Return to Invoice
Very good, a nice, easy to follow website, I got your name from the Which website so I assume you are a better class of insurer than some others
Combined Vehicle Replacement
Like the other reviews said very simple good price and no problems
Combined Vehicle Replacement
5 out of 5
Combined Return to Invoice
VERY GOOD
Combined Return to Invoice
Could not find Gap Insurance for a Taxi anywhere, and GapInsurance123 offered me two! Shall be telling all the other drivers I know, and nice I will get a discount on the wife's new car in March too!
Combined Return to Invoice
Recommended by Which as being cheaper than the rest, and I could defer too which others did not let me.
Combined Return to Invoice
very easy to use / set up and a good price. Just hope I never need it!
Combined Vehicle Replacement
Excellent!
Combined Return to Invoice
Much better explained than some other providers. Made the decision much easier
Combined Return to Invoice
If I could have offered 4.5 I may have, as my only gripe was that I had to wait 10 minutes on hold for a quote. Having said that it is a freephone number so in fairness it has not cost me anything other than a bit of time. The premium price certainly helped too!
Finance and Contract Hire
The Which report had GapInsurance123 as the standout UK provider. Nothing I have seen so far would alter that view
Combined Vehicle Replacement
Very please with the price, and the glowing recommendation on doctors.net. Easy website and simple process to get a quote
Combined Return to Invoice
Fantastic service and price, would recommend!
Combined Return to Invoice
Was given the telephone number by a friend who had a GapInsurance123 claim, which was settled in 3 days! Gives me plenty of confidence and the customer service only reinforced this. Thanks
Combined Vehicle Replacement
Very easy to complete and A good deal for peace of mind
Combined Return to Invoice
Clear, easy to follow. Thank you.
Combined Return to Invoice
As I think another review says below some where wish my car insurance was as easy to do.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
No problems but i did not expect any.
Combined Return to Invoice
was given your number by Tracey McCellan who has her Volkswagen on cover with you
Combined Return to Invoice
Most user friendly website I found, and the cheapest price too!
Finance And Contract Hire
NO PROBLEMS
Combined Vehicle Replacement
Combined Return to Invoice
my own insurance company Saga offer new for old so it was nice to be able to take advantage of it and defer the start date
Combined Vehicle Replacement
VERY GOOD PRICE
GapInsurance123 Agreed Value
Called to get a value and the service was fantastic. They emailed over a full valuation and explained how the policy works. A lot better than the here is your price do you want it mentality of others.
Combined Return to Invoice
Lots cheap than my Vauxhall dealership
Combined Vehicle Replacement
Very quick and simple to use with good explanations
Combined Vehicle Replacement
Very quick and easy - and so much cheaper than the crazy price our car dealer tried to get us to pay for GAP insurance - we saved just under £300!
Combined Vehicle Replacement
Very easy and quick and the cheapest price I could find. great service
Combined Return to Invoice
Very straightforward and efficient, Thank you. David Watt
Combined Return to Invoice
2nd policy and same as last time just as easy and quick
Combined Vehicle Replacement
Liked to no frills and no jargon approach very good
Combined Return to Invoice
A lot cheaper than my local BMW dealer and for what seems to be a much better level of cover.
Combined Vehicle Replacement
Very simple policies to understand
Finance And Contract Hire
very good, very easy
Combined Vehicle Replacement
Easy to use, thankyou!
Combined Return to Invoice
Found good things on Which and Money Saving forum, staff very helpful too. Top marks
Combined Return to Invoice
Actually spoke to Which who told me to call GapInsurance123, pleased I did.
Combined Vehicle Replacement
Price was great, and the policy features I found actually written in the cover terms. Sadly this was not the case with some other brands I tried.
Combined Return to Invoice
Was told not to defer by another brand, turns out they could not do it even if I wanted to! 4 years on GapInsurance123 is still cheaper than the other site, and I can start cover in a years time. Very impressed
Combined Return to Invoice
Recommended by a friend who was very pleased with the service they got when they had to claim
GapInsurance123 Agreed Value
Much cheaper quote than I got elsewhere, and an extra 5% covered too
Combined Vehicle Replacement
Combined Return to Invoice
Very please to see how much I can save compared to the motor dealer policy
Combined Vehicle Replacement
Great, good information, very easy to purchase
Finance And Contract Hire
Cheapest cover for a taxi by a mile! Thanks
Combined Vehicle Replacement
Satisfactory, explanations clear and process straight forward
Combined Return to Invoice
Very easy!
Finance And Contract Hire
Call centre staff talked much more sense than any of the other sites. Thank you for your excellent service
Combined Return to Invoice
sound
Combined Vehicle Replacement
Quick and easy to do. No trick questions like some policies
GapInsurance123 Agreed Value
Being a natural insurance cynic I did take a close look at the cover and the terms. I found the fact that 105% of the retail value covered made Gap123 £500 better off on my car. Simple choice really!
Combined Vehicle Replacement
Very easy and straight forward. All very transparent and understandable.
Combined Return to Invoice
Spoke to three different advisors when I called over a 7 day period. All were very patient, and explained my queries carefully and clearly. Gave me more confidence than sites, who when I called them only appeared to have one person working there. What happens if they have a day off? The recommendation from Which for Gap123 also went a long way!
Combined Vehicle Replacement
Good
Combined Vehicle Replacement
Great value
Combined Vehicle Replacement
Very easy, quick and user friendly
Finance And Contract Hire
BRILLIANT. TRIED 2 OTHER WEB SITES BEFORE YOU THAT WERE USELESS!! YOU WERE CHEAOER AS WELL
Combined Vehicle Replacement
It was just a straightforward 'transaction'. As such, perfectly okay.
Combined Return to Invoice
Wish my home and car insurance was as straightforward
Finance And Contract Hire
Think our Fleet Manager should be on commission with you guys the amount of times he gives your number out.
Combined Vehicle Replacement
Thank you for making it so painless
Combined Vehicle Replacement
Easily the most professional call centre I tried. Very knowledgeable and even helped me understand the finance package better from the garage. Shame the sales person at the dealer was not so clear!
Combined Return to Invoice
Really helpful explanations from staff
Combined Return to Invoice
Such a good deal and very clear policy terms
Combined Vehicle Replacement
Very Easy and Very Competitive
Combined Vehicle Replacement
Much better value for money than the policy my dealer offered
Finance And Contract Hire
Combined Vehicle Replacement
FIRST CLASS VERY EASY & QUICK
Combined Return to Invoice
Thank you Tom and the team for being so understanding when I called about 20 times to ask questions
Combined Vehicle Replacement
Very easy to use
Combined Return to Invoice
Easy to use, clear website, competitive price - less that 1/3 of dealer equivalent.
Combined Vehicle Replacement
Straight forward and easy to follow. Just hope I never have to make a claim!!
Combined Return to Invoice
My contract hire company does not offer gap insurance so they suggested I look on the net. You where the first I tried and after shopping around you still seemed to have the best terms at the best prices.
Finance And Contract Hire
Quick any easy service. Cheapest Quote around, found you through Which.
Combined Vehicle Replacement
Took the time and effort to explain my options clearly, something that some other providers did not. Very pleased
Combined Vehicle Replacement
Very easy to follow through would recommend
Combined Vehicle Replacement
Nice to see you are not charged extra for using a credit card
Combined Vehicle Replacement
BUYING PROCESS WAS SIMPLE
Combined Vehicle Replacement
So far so good. Web site was clear and concise. My queries were answered. Process was easy and quick to follow. This is the first time of purchasing GAP insurance. Whilst I hope not to have to make use of it, I would hope that any claim process is equally as straight forward.
Finance And Contract Hire
Was given your number by Elite Taxi's
Combined Vehicle Replacement
Thank you
Finance And Contract Hire
Very easy to use and seems good value for money
Combined Vehicle Replacement
My mum and dad both have their cars with you.
Combined Vehicle Replacement
Combined Return to Invoice
The online process was very simple and straightforward. I would have felt more comfortable if the payment process had utilised Verified by Visa or equivalent. Chris Munday Gap Insurance 123 Response - Thank you Mr Munday we will pass your comments on to our Bank. However in the meantime we can assure you that we take your that we take your security very seriously and our website is compliance, tested, scanned and monitored independently everyday to ensure that you are safe and that none of your information is stored or collected. Also that none of your details are stored, passed on or given to anyone for any marketing purposes what so ever.
Combined Return to Invoice
No problems so far
Combined Vehicle Replacement
Very simple systems
Combined Return to Invoice
I am unclear as to whether I would need 10,000 or 15,000 of cover so I've gone for the higher one to be safe rather than sorry. Perhaps this could be something you could look at to support people make a wise choice. Gap 123 Response- Thank you for your comments Mr Berry. We do not recommend a claim limit as this will vary depending upon which level of cover you want and how long want the cover for. While no-one can ever guarantee to know how much a vehicle will be worth at the end of a set period of time we would always advocate that you air on the side of caution and opt for the higher. We are really pleased that you took the time to leave a comment and have also passed it on to the relevant team leaders. If you are ever in any doubt or need any assistance please remember that you can always contact us on the free phone number or by email.
Combined Vehicle Replacement
Good!
Combined Vehicle Replacement
My husband has a policy with you so the £10.00 loyalty discount was nice.
Combined Vehicle Replacement
Lot better policies than my VW dealer offered
Combined Return to Invoice
Combined Return to Invoice
just nice and easy to use and clear information
Combined Vehicle Replacement
The competitive price options and easy online application and payment system make it a really easy choice to select you as my gap insurer. Hopefully the first class service continues, if ever required.
Finance And Contract Hire
No problems very easy and quick
Combined Return to Invoice
No fuss just very simple
Combined Return to Invoice
I now have 2 policies with GAP123 and consider the financial benefit, over dealer pricing, is exeptional. I have experienced one dealer who quoted a very inflated price. They can charge what they like, GAP123 takes all this hassle away and negates any pressure selling sat in a showroom.
Combined Return to Invoice
Excellent, easy transaction.
Finance And Contract Hire
Quick and simple!
Combined Return to Invoice
Was given your details by Janice Higgins who has a policy with you.
Finance And Contract Hire
2nd company car and now second policy with you. Just as easy and cheap as last time. Thank you
Finance And Contract Hire
Great - I knew getting Gap insurance from the dealer seemed too expansive as its not covering anything like third party injuries, just the difference between purchase price and market value. So an opportunity for them to make lots more profit using scare tactics. However the idea seemed good so a quick check on the internet and I've found your site does the same policy for nearly 1/4 of the price so am really happy.
Combined Return to Invoice
Combined Vehicle Replacement
Thank you Nicole
Finance And Contract Hire
Done in about 5 minutes and saved about £250.
Combined Vehicle Replacement
Very simple deferring my policy mean that i got 5 year cover in total for a lot less than my Audi dealership quoted for three.
Combined Return to Invoice
Combined Return to Invoice
this is fast and easy. much cheaper then i have been quoted by the dealership where i baught the car.
Combined Vehicle Replacement
Combined Return to Invoice
Thank you Mark
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
Simple!
Combined Return to Invoice
Combined Vehicle Replacement
Can you send me my documents in the post please? Gap Insurance 123 Response. No problem they have now been sent 1st class Royal Mail and will be with you shortly.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Easy to use website, all done in 5 mins, would recommend gapinsurance 123.
Combined Return to Invoice
Excellent Web Site, very easy to use
Combined Return to Invoice
5 year cover for half the price of the motor dealers 3 year cover. Enough said!
Combined Return to Invoice
Recommended by my motor dealer, who very honestly said they could not compete on price or policy features. How often does that happen?
Combined Return to Invoice
Having made several calls over a number of weeks I do have to say Gap123/Easy Gap were the best. Very impressed with the team members I spoke to. Was a little off putting when I called other providers, to only speak to the same person.
Combined Return to Invoice
Had to wait to speak to an advisor for a few minutes, but unlike many of the others I tried, the phone call was free! Once I did get to speak to someone I was really impressed, no 'hard sell' and explained my options clearly
Combined Vehicle Replacement
Looking at two Gap policies and simply could not find better cover at better prices, and I did try! Well done
GapInsurance123 Agreed Value
Very easy to use
GapInsurance123 Agreed Value
I was given you number by Jennifer Stanley who has her two policies with you.
Finance And Contract Hire
Much cheaper price than the dealer, and covers me for taxi work too!
Finance And Contract Hire
Much better policy for less than half the price that my contract hire company wanted me to pay!
Combined Return to Invoice
Very Easy site to navigate seems a really good deal but like all insurance companies you don't know how good they are until you make a claim
Combined Vehicle Replacement
Quick,efficient and reasonably priced
Combined Return to Invoice
Policies are very easy to understand
Combined Return to Invoice
I called to ask a question and get a quote. The lady asked me to contact me own insurance company and check about new for old cover before i bought anything. As it happens LV do give me the cover so instead of having to pay for a 4 year policy I bought a 3 year and set it to start in January 2014. Saved me about £45.00 ! Nice to deal with a company that did not want to just make as much money as they could but wanted to make sure that I got the right level of cover at the best price! 100 % would recommend!
Combined Return to Invoice
straight forward good value insurance
Combined Return to Invoice
To get my GAP insurance via your website was a very simple, very well explained and easy to use experience.
Combined Vehicle Replacement
Having been looking into Gap Insurance I would say Gap123 Replacement is much better than the rest. I particularly like the fact that the funds are paid to me and not a motor dealer.
Combined Vehicle Replacement
Staff very helpful and product was very good value for money.
Combined Vehicle Replacement
Very good, I just hope I never have to use the the cover I have just purchased.
Finance And Contract Hire
Did not understand Gap Insurance, and after speaking to some of the other providers I still didn't! Gap Insurance 123 took the time to explain my choices carefully, very impressed!
Combined Vehicle Replacement
Easy to use, fair price and were really hepful with a query. Excellent!
Combined Return to Invoice
GapInsurance123 Agreed Value
Very simple and the sending a glass's guide certificate first was very thoughtful.
Combined Return to Invoice
Easy to understand - simple to complete
Combined Vehicle Replacement
Combined Return to Invoice
Was recommended to use you by Joe Morrsion who already has two policies with you.
Combined Vehicle Replacement
A very easy website to navigate around and use.
Combined Return to Invoice
Took about 5 minutes and I saved about £200 pounds in comparison to what my local Audi Dealership wanted to charge me
Combined Vehicle Replacement
Very clearly laid out and easy to follow site.
Combined Return to Invoice
Easy and quick to use site. Good price compared to the one I was offered at the car dealer.
Combined Return to Invoice
Simples!! Thanks very much. Hoping that I never need to use it!
Combined Return to Invoice
Very straight forward, a well designed and laid out site.
Combined Return to Invoice
Contact me if you start to do car insurance as well
Combined Return to Invoice
Combined Vehicle Replacement
Thanks, that was really easy and the options quick and clear to choose Peter
Combined Return to Invoice
Outstanding! A quick and easy procedure. Highly recommend it.
Combined Vehicle Replacement
Very easy to get the product I needed.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
I normally buy cover direct from my Audi dealer and this is the first time I have shopped around. So I think that they where a bit upset. I choose you because very simple website with lots of info and the price was over £400 cheaper than my dealership for what appears to be a more comprehensive level of cover.
Combined Return to Invoice
a lot cheaper than my local Vauxhall dealership and for a much better level of cover.
Combined Return to Invoice
I called a three separate occasions and spoke to a number of your team. Each time the service was impeccable!
Combined Return to Invoice
Very simple website to use
Combined Vehicle Replacement
Liked that fact i could pay with my PayPal account
Combined Return to Invoice
Thank you Nicole
Combined Return to Invoice
Combined Vehicle Replacement
Excellent! Very clear, straight forward & transparent process & product. And good value too!
Finance And Contract Hire
Combined Vehicle Replacement
easy and quick quote. Just hope don;t need you!!!
Combined Vehicle Replacement
Very good web site, information, policy and straight forward purchase
Combined Return to Invoice
Was given your number friend of the family
Combined Return to Invoice
Combined Vehicle Replacement
I studied the documents from top to bottom and it all seems very good !
Finance And Contract Hire
simple and straight forward.........very good
Combined Return to Invoice
Very Easy
Combined Return to Invoice
Excellent very swift and easy to use, Also a great price compared to what the car dealership offered for the same product.
Combined Vehicle Replacement
Great!
Combined Vehicle Replacement
very good, competitive product. thanks
Combined Return to Invoice
Very simple and straight forward.
Combined Return to Invoice
excellent
Combined Return to Invoice
Excellent , thank you
GapInsurance123 Agreed Value
Just very easy to use and good policies nothing more really
Combined Return to Invoice
My friend has a policy with you and he said you where excellent when his car was written off.
Combined Return to Invoice
Very easy and good price
Finance And Contract Hire
Nothing is ever perfect so hence the 4 but this was very close!
Finance And Contract Hire
Thanks very easy
Combined Vehicle Replacement
Read about you on the Which report and liked the no messing around attitude
Combined Vehicle Replacement
Excellent and straight forward
Combined Vehicle Replacement
The experience was pain free. Good explanation of the products on the website and the Policy documents are clear. The Which recommendation helped also, to decide on your company.
Combined Return to Invoice
The dealership I was buying my car from no longer offers Gap insurance but they told me to shop around on the net. Yours was about the best and was very easy to set up.
Combined Return to Invoice
See you In March for the next one!
Combined Vehicle Replacement
Straightforward.
Combined Vehicle Replacement
Fine - process was clear and simple
Combined Return to Invoice
simple/easy to apply
Finance And Contract Hire
should of sorted this out last year thank you
Combined Vehicle Replacement
Just got a Fantastic deal on a New Merc E Class so the dealerships return to invoice cover would have mean it I needed to claim i would have been stuffed. Your policy was better and half the cost!
Finance And Contract Hire
simple
Combined Return to Invoice
Combined Vehicle Replacement
was given your number by our fleet manager
Combined Return to Invoice
easy
Combined Return to Invoice
Simple,easy and good value.
Combined Return to Invoice
So far so good -clear documentation on this web page although a lot to read .
Combined Return to Invoice
Was really disappointed with another provider who tried to tell me that my replacement car insurance with Zurich would fail me. I wanted to defer the start date for the best cover for me, and there were no such problems with 123!
Combined Vehicle Replacement
Was reassuring to find the insurer backs some very big brands in the UK. The knowledgeable staff at Gap123 just made my decision even easier!
Combined Return to Invoice
Simple explanations without being blinded by science! Thank you
Combined Vehicle Replacement
Easy and quick to use
Finance And Contract Hire
Never got Gap before, I am not sure why anyone would look anywhere else after I spoke to Gap123!
Combined Return to Invoice
Was the best price I could find, and even got an additional £10 discount because my friend recommended me, terrific!
Combined Return to Invoice
Clear information, good price and excellent customer service
Combined Vehicle Replacement
Simple to set up policy
Combined Vehicle Replacement
5 star!
Combined Vehicle Replacement
Excellent!
Combined Vehicle Replacement
I had called a couple of other companies before you and even though you would all around the same price give or take a couple of pounds I liked the fact that who ever i spoke to from your company took the time to explain all my options. No pressure and no rush.
Combined Return to Invoice
Combined Vehicle Replacement
Thank you Nicole for all your help and patience, will be back in March when my husbands car arrives
Combined Vehicle Replacement
Good to see that the service was as good as when I bought my last policy back in 2010
Finance And Contract Hire
Easy straightforward and lots cheaper than my contract hire company.
Combined Return to Invoice
Excellent, very simple & quick. Good price too.
Finance And Contract Hire
Combined Return to Invoice
easy layout simple to follow.
Combined Return to Invoice
Superb quote when compared to my motor dealer, and spoke to Which who recommended directly
Combined Return to Invoice
Simple easy to use and good price !
Combined Vehicle Replacement
Very pleased easy to understand description,much cheaper than dealership gap insurance
Combined Return to Invoice
Clean and clear thank you
Combined Return to Invoice
excellent customer service
Combined Return to Invoice
I spoke to my dealer and showed them your policy in the end they admitted they could not compete!
Combined Vehicle Replacement
very easy to follow examples
Finance And Contract Hire
2nd car with you now and as always very easy and quick
Finance And Contract Hire
Finance And Contract Hire
Hope I never did it but for the sake of £70 or so I would never of forgiven myself.
Combined Return to Invoice
The purchase process was very straight forward. Obviously the important part is how you deal with any subsequent claim.
Combined Return to Invoice
Great Quote and customer service
Combined Vehicle Replacement
Very easy and clearly explained.
Finance And Contract Hire
Easy and much cheaper than everyone else!
Combined Vehicle Replacement
very quick and easy, comprehensive site
Agreed Value Gap
Great Value quote and cover 105% of the Guide value, not 100% like others. On my car that means another £500!
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Very reasonably priced and easy to use site
Combined Return to Invoice
Was given your number by Village Taxis think they must have a couple of cars on cover with you.
Combined Return to Invoice
Combined Return to Invoice
Very simple to use and excellent price for the full five years.
Finance And Contract Hire
Combined Return to Invoice
My partner works in a garage in the parts department and even with staff discounts he could not get the same cover as cheap.
Combined Vehicle Replacement
was recommended to use you
Combined Vehicle Replacement
great very easy even for silver surfers
Combined Vehicle Replacement
Was given your number by out Fleet Manager at work
Combined Return to Invoice
very simple and easy to understand policies
Combined Vehicle Replacement
Very easy and straightforward to purchase policy. Loads of info easily accessible on website to answer my questions. Used this compnay based on Which recommendation and happy to date.
Combined Return to Invoice
Combined Vehicle Replacement
Excellent company to work with. The person who i spoke to over the telephone was very helpful indeed. Much more reasonable than the garage's quote!
Combined Vehicle Replacement
Very straight forward and easy to fill out.
Combined Vehicle Replacement
Combined Vehicle Replacement
Excellent...very easy to use and good value compared with a dealer quote!
Combined Vehicle Replacement
Called three times and spoke to three different people, who were all excellent. Spoke to another Gap company and it was always the same woman which answered, which worried me a bit
Combined Return to Invoice
Was told elsewhere that I should not defer my start date, even though I have replacement cover with Allianz for the first year. Turns out that was just because they cannot offer deferred cover at all! Thank you for giving me the best value for my money!
Combined Vehicle Replacement
Combined Return to Invoice
Great
Combined Vehicle Replacement
Easy, Thank you
Finance And Contract Hire
great price
GapInsurance123 Agreed Value
Very easy to use excellent price
Combined Return to Invoice
good
Combined Return to Invoice
Easy to understand levels of gap and a lot cheaper than I was quoted by my ford dealer
Finance And Contract Hire
Nice surprise to find a better level of cover and for less than half the price
Combined Return to Invoice
Ok for now all done in minutes
Finance And Contract Hire
Easy to use
Combined Vehicle Replacement
Easy
Combined Vehicle Replacement
Very quick and easy.
Combined Return to Invoice
very easy
Combined Vehicle Replacement
Great - easy to navigate website and clarification of policy details from customer service.
Combined Return to Invoice
Easy and simple quote process, highly recommended by Which? when I spoke to them too
Combined Return to Invoice
Excellant service and thank you
Finance And Contract Hire
Great competitive quote, recommended by Which as well
Finance And Contract Hire
So much cheaper to cover my lease car than the dealer, thanks!
Combined Return to Invoice
Cheaper than anyone else online, and MUCH cheaper than the dealer!
Combined Return to Invoice
Easy to use web site compared to other web sites and price was competitve. The call centre answered my questions quickly and were very helpful.
Finance And Contract Hire
Simple process, took 5 minutes
GapInsurance123 Agreed Value
Excellent, easy format to answer questions, straight forward and policy turned up at my E-Mail address within seconds
Combined Vehicle Replacement
Much easier than the other sites I looked at
Combined Vehicle Replacement
Simple,easy and clear information
Combined Return to Invoice
quick and easy
Combined Return to Invoice
good
Combined Vehicle Replacement
Quick and easy - well done
Combined Vehicle Replacement
Vehicle Replacement Gap that pays me instead of the car dealer seems a much better idea to me! Puts Gap123 way ahead of the rest!
Agreed Value Gap
Being the cheapest in the Which article was a good start, but having looked through other policies too I think these are the best policy terms too. Covered 5% more than ALA
Finance And Contract Hire
Best website and most helpful staff of all the ones I tried.
Finance And Contract Hire
A clear and easy to use web site helped make it a quick and efficient process
Combined Return to Invoice
Straight forward Competitive price Trustworthy site
Finance And Contract Hire
Very easy to use website application. Competitive price and recommended by Which.
Finance And Contract Hire
Nice and easy. Good price.
Combined Vehicle Replacement
Very good terms and easy to defer the start date
Combined Vehicle Replacement
Useful help obtained by phone before I completed the insurance premium payment on-line.
Combined Return to Invoice
Would recommend 10 out of 10
Combined Return to Invoice
The website is very easy to use and the information provided is very conclusive. I feel that I have made a purchase of Gap Insurance with the right company. Thank you
Combined Return to Invoice
1st class
Finance And Contract Hire
Called as I was told I needed Gap insurance but did not know which level. Customer services where excellent. They took time to make sure I understood the policy what it would do and what it would not. No pushy sales at all. Thank you Jackie
Combined Return to Invoice
Very easy and good price
Finance And Contract Hire
Very easy - rang customer services to advise on which policy would be best and they were very helpful.
Combined Vehicle Replacement
Thank you
Combined Vehicle Replacement
i never give anyone top marks as it indicates that there is never any possible room for improvement but website was easy to use, clear information and excellent prices.
Combined Vehicle Replacement
At less than £70 for three years say no more!
Combined Return to Invoice
Really liked the examples
Finance And Contract Hire
Very easy to get insured and the product is very competitively priced.
Combined Return to Invoice
clear and informative
Combined Return to Invoice
Website was easy to read and the information was clear. The quote and the application was simple
Finance And Contract Hire
VERY EASY STRAIGHT FORWARD PROCESS SO FAR SO GOOD.
Combined Return to Invoice
The information I needed to make a decision was clearly set out and explained on the website and priced fairly. The transaction procedure was straight forward and it looks as though a lot of time and effort has been put into it to make it client friendly. Thank you
Combined Vehicle Replacement
Thank you
Combined Return to Invoice
Fantastic. Very straightforward and easy to understand webpage: incredible prices when compared to dealers - I was quoted £450 for an inferior level of cover. Rang your contact number for advice on length of cover and received a very friendly and professional service. Top marks!
Combined Vehicle Replacement
Rang a couple of weeks ago to get info on different products - gentleman I spoke to was very courteous and helpful and patient!! On the surface seems a good product at a decent price.
Combined Return to Invoice
Spoke to a number of the online suppliers, and this company were clearly the most knowledgeable and professional. Was great to get quotes from both Easy Gap and GapInsurance123 and clear guidance given as to the differences
Combined Return to Invoice
Nice and clear, easy to understand
Combined Vehicle Replacement
So far no problems seems to be reasonable cover at a realistic cost
Combined Vehicle Replacement
Having just had my BMW stolen I wanted to make sure that I never had to go through that again.
Combined Vehicle Replacement
Very easy and straight forward
Combined Vehicle Replacement
Very easy to use and really hope I do not ever need it
Finance And Contract Hire
Very easy to use and follow. Great value for money.
Finance And Contract Hire
Thought I had made a mistake as my dealer wanted an extra £6.00 per month for gap insurance yours was less than £70 all in! Sorry i called twice just wanted to make sure. Thanks
Combined Vehicle Replacement
My experience with Gap Insurance 123 was as easy as 123. I followed the online instructions and within 15 mins the insurance was sorted very quick & easy. would reccommend to friends.
Finance And Contract Hire
Very easy and a great price
Finance And Contract Hire
Very quick, easy and efficient. Thank you
Combined Return to Invoice
Wow! Really quick and easy to do.
Combined Vehicle Replacement
Clear quick and competitive thanks
Combined Return to Invoice
Very Good
Finance And Contract Hire
Nice and simple
Combined Return to Invoice
Policies where very easy to understand
Combined Return to Invoice
very easy to use site thanks
Combined Vehicle Replacement
Very good and details of policies were well set out. Very competitive price.
Combined Vehicle Replacement
Good value. Website easy to use. Good telephone support.
GapInsurance123 Agreed Value
Very easy and although the price was not quiet what I paid it was very close!
Combined Return to Invoice
Very good
Combined Return to Invoice
Very good and clear information provided on the site. Price of the policy was over 70% cheaper than the policy on offer when I purchased the car.
Combined Return to Invoice
100 % would use again
Combined Return to Invoice
Excellent
Combined Return to Invoice
Called to ask a question and the guy on the phone think his name was mark was very good. No pressure and was not in any rush. Excellent
Finance And Contract Hire
Got a quote and it was so different from my lease companies I called to make sure I had done it right. I was going to take the lease companies at £299 for two years so it was a nice surprise this side of Christmas to get a better cover for less than half.In fact a lot less £59.00!!!
Combined Vehicle Replacement
Finance And Contract Hire
great website, really simple and easy to use only comment wold be the start date didnt highlight why it was incorrect so I assumed it had to be forward dated
Finance And Contract Hire
A lot better value for money!
Combined Return to Invoice
very simple and easy to use
Combined Return to Invoice
Combined Vehicle Replacement
cheers jackie!
Combined Return to Invoice
Found the staff very helpful and the cost was better than I found anywhere!
Combined Return to Invoice
The experience was good. I would have gone for the 4yr GAP RTI but the jump in price from 3yrs to 4yrs was over 60% extra for one more year. Gap 123 response thank you for your comments Mr Wells. We are sorry that you where anything less than 100 % with the price of your policy. We price check and monitor the market to ensure that we offer our best price 1st time every time. However as we are sure you are aware if you make a claim in the last few months of a four year policy your own insurance company will be paying the smallest amount and your gap insurance the largest. As this is a much higher risk this means that the policy costs us much more. With the small margins we work work we can not absorb the cost. However we think that it still represents value for money with the average cost being less than £40.00 per year. Once again thank you for taking the time to leave us a comment and should you ever wish to discuss any aspect of your cover please do not hesitate to contact us on 0800 195 4926.
Combined Vehicle Replacement
thank you Tom & Nicole!
Combined Vehicle Replacement
very simple
Combined Return to Invoice
Straight forward.Easy to understand explanations of differing types of gap insurances and terminology.
Finance and Contract Hire
Got 15 vans covered for contract hire lease at a fantastic price, will be back with our next batch!
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
I found the information was clear and the application was easy to fill in, a very easy proceedure.
Combined Return to Invoice
Good. easy to follow and pay.
Combined Vehicle Replacement
Combined Vehicle Replacement
My dealer said that I would not find a cheaper quote for taxi gap. They wanted £495 for three three you charged £285 for four years and a much better level of cover!
Finance And Contract Hire
A lot quicker and cheaper than my finance company.
Finance And Contract Hire
Was recommended to use you.
Finance And Contract Hire
Nice and quick. Very easy to set-up.
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Very Easy to use and to set policy up.
Finance And Contract Hire
In relation to my Gap Insurance, with so many companies offering Gap Insurance I researched the market place and initially got a quote from Warranty Direct however I was not satisfied about the Insurance Cover. Being a member of Which Magazine I spoke to them relating to the Insurance with Warranty Direct and also my circumstances and after some questions and answers I was told they was giving me the wrong cover. They recommended Gap123, Mark helped me with the cover I am now very happy , and I will recommend you to my friends. Many Thanks Mr M Bush
Combined Vehicle Replacement
Combined Return to Invoice
Very easy to use web-site. especially for an old codger. thank you. Jim Kirwin.
Finance And Contract Hire
No problem good price and easy to use website
Finance And Contract Hire
Very Good all round. Website has great information and the service team was both professional and answered all my questions clearly. Price was great too which certainly helps!
Combined Vehicle Replacement
Very simple to use and when i called to ask a question the guy on the phone was very good. No pressure and seemed to want to take time to make sure I understood the policy.
Combined Vehicle Replacement
Excellent and informative website, puts others in the shade. Will use again
Combined Return to Invoice
Combined Vehicle Replacement
quite straight forward thanks
Combined Vehicle Replacement
Ask me this question on 28 Nov 2017 please But for start: 10 of 10 Gap123 Response: We look forward to asking you then Mr Zwegrodzki!
Combined Vehicle Replacement
Excellent service, would highly recommend, the service staff were extremely helpful, answered all questions without trying to sell me a policy and made recommendations for me to make even greater savings by deferring cover for 1 year as my existing car insurance covered 'New for Old' replacement for 12 months.
Finance And Contract Hire
Easily the most professional company I spoke to on the phone, thanks
Finance And Contract Hire
Very good
Combined Vehicle Replacement
So easy thanks
Combined Vehicle Replacement
Very good website, easy to use
Combined Return to Invoice
Combined Vehicle Replacement
Easy to use and navigate around worth buying as cheapest I found
Combined Vehicle Replacement
Very easy to use the website with clear guidance and instructions
Combined Vehicle Replacement
Spoke to Mark on the help desk. Top man provided helpful information in a friendly professional manner. On line experience also good. Easy to use. Thanks
Combined Vehicle Replacement
What a refreshing change! A company that did not try to bombard me with discount codes and who's sales technique not just consist of trying to ditch everyone else's products. Very professional and some others could certainly take pointers from Gap123!
Finance And Contract Hire
Helpful call centre. Very competitive.
Combined Vehicle Replacement
EXCELLENT ..
Combined Vehicle Replacement
Very quick and easy
Finance And Contract Hire
Very good, nice and straightforward.
Combined Return to Invoice
Seems good so far
Combined Return to Invoice
Spoke to Which? and they advised me to try Gap123, glad I did!
Combined Vehicle Replacement
My Ford garage quoted me £400 for three year Back to Invoice, GapInsurance123 quotes half that for 5 year replacement, which is better cover!
Combined Vehicle Replacement
Easy and uncomplicated to buy the policy. Hopefully i will never need to claim against the policy but in the event that this occurs, I hope it is just as straight forward.
Combined Vehicle Replacement
Easy to understand site simple to use clear details
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Of all the Gap providers I called Gap123 were by far and away the best to speak to. They could also compare an Easy Gap policy for me too as they are the same company. Great experience and service
Combined Vehicle Replacement
Simple and Easy
Combined Return to Invoice
Finance And Contract Hire
Very quick and simple to use.
Combined Vehicle Replacement
Nice and easy to complete online
Finance And Contract Hire
Literally cannot believe the price difference between what the dealership I bought the car from quoted me for 1 year (£299) and gapinsurance123's quote for 4 years (£88)! Perfect!
Combined Vehicle Replacement
Top service, explained everything much better than some others I phoned. Another Gap company sounded as though they were in a kitchen! Very professional
Combined Vehicle Replacement
Having worked in insurance I was quite shocked when looking into some of the underwriters in the gap insurance market. However found the underwriter for Gap Insurance 123 is also used by some big names in the UK, which gives plenty of confidence.
Finance And Contract Hire
Very good service and great value! Thank you!
Finance And Contract Hire
Very simple to use
Finance And Contract Hire
Thanks for your help Tom
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
I found this website easy to use and the wording used is much clearer than at other sites I have visited. So far so good.. Just hope I never have to use this service. Gap123 response - Thank you for your kind words and whist we hope you do not need to claim either, if you do we will make it as easy as possible
Combined Return to Invoice
Was quite shocked when another brand told me to avoid offshore underwriters, especially when I have insurance with Gibraltar registered Admiral! Totally different with GapInsurance123 who preferred to talk about their own product. Happy with product, service and price
Combined Vehicle Replacement
Easily the best one I have phoned. The experience of the two advisors I spoke to was clear, and I could not praise them enough!
Combined Vehicle Replacement
Great Service and best price I could find
Combined Return to Invoice
Amazed how other brands spoke more about rivals products than their own. Great experience with Gap123, spoke clearly about the pro's and con's Was put on to them by a friend who spoke directly to Which who recommended Gap123
Combined Return to Invoice
Simple to use very good price
Combined Vehicle Replacement
Much better policy than the one my dealer wanted to charge me just under £400 for
Combined Return to Invoice
Thank you Tom
Combined Return to Invoice
So far so good but awaiting email
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
Very clear website
Combined Return to Invoice
Hope I never need to use it
Combined Vehicle Replacement
I first called back in August just before I picked up my car and I was so impressed with the helpful attitude that when I decided which cover I wanted I didn't even bother shopping around
Combined Vehicle Replacement
Very good. I had previously used your online service for my daughter's new car and found everything to be straightforward. On this occasion I had to seek clarification on two points through your Customer Services and they were equally efficient and pleasant to deal with. Many thanks.
Finance And Contract Hire
Really easy to buy - thanks!
Combined Vehicle Replacement
Combined Vehicle Replacement
Great value, easy to use the website.
Finance And Contract Hire
First Class
Finance And Contract Hire
Very good. Easy to folow site and cover explained in easy understandable terms.
Finance And Contract Hire
really good
Combined Vehicle Replacement
very easy to use
Combined Return to Invoice
very easy to understand
Combined Return to Invoice
Combined Vehicle Replacement
Very helpful customer service and no pressure just clear information good service
Combined Vehicle Replacement
Was given you number by John Whittaker
Combined Vehicle Replacement
Finance And Contract Hire
Fast , good quote - would recommend for ease and cover
Combined Return to Invoice
On-line form very easy to fill in and the price very competetive!
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Very simple system good price
Combined Return to Invoice
Simple and it all worked first time.
Combined Return to Invoice
Nice and easy to use system and good price
Combined Return to Invoice
Search the net and his was about the best policy I could find. Liked the no messing attitude and no hard sell
Combined Vehicle Replacement
Shame you do not offer the scratch and dent cover as well
Combined Return to Invoice
Best price I found - 1/3 the price of the car dealer. Nice easy website - very quick and straightforward to buy.
Finance And Contract Hire
Both my mum my dad and my brother now have a policy with you. The £10 loyalty - previous customer discount was a nice surprise. Thanks
Combined Vehicle Replacement
Absolutely excellent. I had some questions so I rang and spoke to Mark on your team who gave me a truly clear and comprehensible explanation of how the policy works; I have seldom had such a useful conversation with someone on a 'sales' team, he put no pressure on at all but explained what I needed to know pleasantly and clearly. By not appearing to 'sell', he sold your company to me! The website is equally clear, and I had no trouble working my way through it. Thank you.
Combined Vehicle Replacement
Don't think that anything is ever perfect hence the 4 but it was simple to use and I was very happy with the policy and the price
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
Website excellent
Combined Vehicle Replacement
No problems nice to see that I was not charged any more just for the privilege of paying with my credit card
Combined Return to Invoice
Hope I never need to use it but for thee pennies it cost I would have been mad at myself if i didn't take it and then something happened.
Combined Vehicle Replacement
I struggled to find a policy to cover me for using my Skoda as a Taxi. There was only three that I could find and yours was by far the best value. Shame you do not offer the monthly payments as well. Gap Insurance 123 response - Thank you for taking the time to leave a feedback score Mr Hughes. Our team are looking at the possibility of offering monthly payments but as yet there are no plans to introduce it.
Combined Vehicle Replacement
Good explanations. Good price for cover. 5 year cover. Explained what gap insurance is not, too. Seemed simple and straightforward with clear instructions. Hope I do not need to use it!
Combined Vehicle Replacement
Excellent, easy to use website, clearly explained good value for money. thanks
Combined Return to Invoice
Slight problem with the wording of the quote questions How old the car is,less than 180 days, but further down less than 8 years old?! Registration date, the original date or when I registered it? Gap 123 Respnse - Thank you for your comments Mr Swan we have now re-worded the question
Combined Return to Invoice
No problems
Combined Vehicle Replacement
Combined Return to Invoice
Excellent
Combined Vehicle Replacement
very good and helpful
Combined Vehicle Replacement
I had shopped around and you company was the only one who asked me to check with my own motor insurance company about the new for old style cover and took the time to explain why this might help. As it happens I do not have the new for old but I was so impressed that you did not just want to take as much money as you could instead you took the time to make sure I got the right cover and did not pay more than I had too.
Combined Vehicle Replacement
Thanks
Combined Return to Invoice
Easy website to use
Combined Return to Invoice
Finance And Contract Hire
EASY THANKS
Finance And Contract Hire
Finance And Contract Hire
Hi, So far, so good. Very easy to understand, form filling very straight forward. Hope this continues. Regards Maureen Wagstaff
Finance And Contract Hire
I called and there was a problem with my card. It was a new card and I had not un blocked it properly. The lady on the phone could not have been more helpful. It was late Friday so she gave me 7 days free cover until I sorted it out. Now that is what I call service!
Finance And Contract Hire
Excellent. Very clear website and explainations. The salesman actually told me I didn't need gap insurance for contract hire....am glad I did my own investigations.
Combined Vehicle Replacement
Combined Return to Invoice
GOOD
Combined Vehicle Replacement
Fast efficient service, really easy to use and good looking website.
Combined Vehicle Replacement
Read the Which report and that was good enough for me!
Combined Return to Invoice
Low cost GAP insurance, quick and easy to use web application.
Combined Return to Invoice
Easily the most informative and seemingly knowledgeable I spoke to, and I did try a few!
Combined Return to Invoice
Simple and clear and very helpful clarification from Jackie, thank you.
Combined Vehicle Replacement
Website was easy to use
Combined Return to Invoice
Ok but the policy terms & conditions did not display but posted to my temp folder directly as a pdf.
Finance And Contract Hire
Having spoke directly with Which they said I should speak to GapInsurance123, and I have not been disappointed!
Combined Return to Invoice
A pleasant surprise that of all the Gap brands they were the only ones who seemed to want to talk about their own policies rather than how 'bad' everyone else's are! I already knew the insurer was the same for the AA Warranty product I already have, so that really swung it in the end. Great service and price too!
Finance And Contract Hire
Combined Return to Invoice
Got your details from the Which Report
Combined Return to Invoice
Very easy to understand the policies and to compare cover
Combined Return to Invoice
price was much lower than my local Honda dealerhip
Combined Return to Invoice
Very good so far, easy to understand website,
Combined Return to Invoice
Excellent customer service, not pushy at all.
Combined Return to Invoice
Very easy website to negotiate, lots of information and the FAQ section was particularly useful and relevant
Combined Vehicle Replacement
Straight forward process, well explained and very quick
Combined Return to Invoice
Combined Return to Invoice
Just easy and much better price than my dealer
Combined Vehicle Replacement
Quick and easy process, hopefully I won't need to claim but if I do I just hope the claims process as equally good.
Combined Vehicle Replacement
Thank you Mark
Combined Return to Invoice
Nice to use a website which was not full of rubbish and adverts
GapInsurance123 Agreed Value
Think sending over the certificate was a nice touch
Combined Return to Invoice
Liked the fact that I could use my M&S card without paying any surcharge.
Combined Return to Invoice
Very easy to use compared to other providers
Combined Return to Invoice
Good price and pleased it covers my autoglym
Combined Vehicle Replacement
My mum has her policy with you
Finance And Contract Hire
A lot better terms than my contract hire company and a better price
Combined Return to Invoice
Combined Vehicle Replacement
Jackie couldn't have been more helpful. She explained everything to me in a way I could fully understand and was friendly and efficient. Thank you
Combined Return to Invoice
Combined Vehicle Replacement
Just paid less for a policy with better cover for five years for less than half of what my Jaguar dealership quoted so very pleased
Combined Return to Invoice
no problems easy to use and for a change no charge when i used my credit card
Finance And Contract Hire
Four company car we have had this year all on cover with you guys and as normal service was exceptional
Finance And Contract Hire
Prompt accurate and easy
Combined Return to Invoice
very professional
Combined Vehicle Replacement
Found you from the Which Money Report
Finance And Contract Hire
Easy to understand and examples were good. Good value by comparison to other quotes.
Combined Return to Invoice
Excellent,very good value.
Combined Vehicle Replacement
Extremely helpful and informative staff. Very easy to set up via website. Highly competitive premium.
Combined Vehicle Replacement
Combined Vehicle Replacement
My farther did I lot of the research for me and directed me to you. Easy systems, clear information and very quick
Combined Return to Invoice
very easy, no complications
Combined Return to Invoice
Excellent service as always
Combined Return to Invoice
Liked the fact that nothing was hidden away. The example documents where very easy to find so it made comparing policies very easy.
Combined Return to Invoice
Better cover and a lot cheaper than my dealership quoted.
Combined Return to Invoice
No messing about just clear info and good prices
Combined Return to Invoice
Good
Combined Vehicle Replacement
Great user friendly website
Combined Return to Invoice
Better levels of cover and more than half the price.
Combined Vehicle Replacement
Easy and really good price
Combined Vehicle Replacement
excellent, I have received a double the level of cover for a two year longer period (total 5 years) for nearly half the price of the main dealer quoted price of £500. Now covered on my new BMW for five years of trouble free motoring. As long as the claims process is as easy (should I need it) I will be one happy customer.
Combined Return to Invoice
Combined Vehicle Replacement
Quick, fast and competitive
Combined Vehicle Replacement
The process of applying was very straightforward indeed. The information given on your website was also clear. As with all insurance, the acid test will always be how you perform in the, hopefully non-existent, event of a claim.
Combined Return to Invoice
Easy to use website, very comprehensive policy information & guidance to help me choose the cover which was best suited to my needs. Would thoroughly recommend!
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Very easy, good price and excellent terms
Combined Return to Invoice
very easy to buy
Combined Vehicle Replacement
A straightforward transaction.
Combined Vehicle Replacement
Simple just wish you did tyre insurance as well!
Combined Vehicle Replacement
so simple and a lot cheaper than my dealership for what seems to be a much better level of cover
Combined Vehicle Replacement
No problems
Combined Return to Invoice
very good customer services i was going to buy a 5 year policy but the lady on the phone wanted me to check with my own insurance company first. I did and instead i bought a 4 year VRI and deferred the start date which meant that it was £50 cheaper again. It would of been easy from them to say nothing and just take my money. Now that is what I call good service!
Combined Return to Invoice
Very good advice over the phone, which led to this purchase. A LOT cheaper than the dealer Hope never to use. Thank you Edwin
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good
Combined Return to Invoice
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
It was good
Finance And Contract Hire
Very straightforward and clear.
Combined Vehicle Replacement
Excellent. I had a parallel telephone discussion with one of your advisers as i will be chanaging the registration to a cherished plate within the next couple of weeks, and wanted to check how this would be done. The adviser was very polite, professional and extremely helpful.
Combined Return to Invoice
Combined Return to Invoice
Easy to use site.
Combined Return to Invoice
Super
Combined Vehicle Replacement
Good price and excellent terms
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
simple to use
Combined Vehicle Replacement
Very straightforward, not too many details required. Clear explanations of each type of quote
Finance And Contract Hire
Combined Vehicle Replacement
No problems, was given your number my friend who always uses you so hope you are as good as they say!
Combined Vehicle Replacement
Simple and straightforward.
Combined Return to Invoice
Like the simplistic approach and easy to follow guidelines
Combined Return to Invoice
Excellent customer services, no pressure and they even prompted me to check with my own insurance company before I bought a policy for the new for old cover. Refreshing to deal with a company who does not just want to take as much money as they can and instead wanted to make sure I got the right level of cover and did not pay for things I did not need.
Finance And Contract Hire
Nice and easy to do by myself on line
Combined Return to Invoice
Straightforward and to the point.
Combined Return to Invoice
Took my time shopping on line just because of the big differences in prices. But have now checked it all out and it with the relevant bodies and stacks up.
Combined Return to Invoice
Thank You Jackie
Finance And Contract Hire
Two years cover for less than £60! Glad I checked on line before buying the dealers as they wanted over £375!
Finance And Contract Hire
good service
Combined Vehicle Replacement
Everything was explained in clear terms and the selection process for the type of cover required was straight forward.
Combined Return to Invoice
Combined Return to Invoice
Thanks MUCH cheaper than VW!!
Combined Return to Invoice
It is my second bike I now have on cover with you as usual service was fantastic!
Combined Vehicle Replacement
Found the claim limit a bit confusing! Gap Insurance 123 Response. Dear Mrs Green we totally understand that choosing a claim limit can be difficult and the reason that we do not suggest limit is that the amount that you will vary depending upon which cover you want and how long you want it for and we would never want a customer to pay more than they have to. Please remember that we are here to help every step of the way. So should you ever wish to discuss your policy or your claim limit please call a member of the team.
Combined Return to Invoice
Easy Systems, good price that's it!
Combined Vehicle Replacement
I was given you number by Uncle who has a company and uses you for his company cars.
Combined Vehicle Replacement
Very satisfactory. Good wbsite and good advisor on phone.
Finance And Contract Hire
Excellent website with clear to follow instructions great deal too Thank you
Combined Vehicle Replacement
Very Clear information and easy to use system
Finance And Contract Hire
All sorted and now looking forward to drive my Mercedes
Combined Vehicle Replacement
Good!
Combined Vehicle Replacement
Second Mercedes we have had in the last two months so the second policy. Thanks again Mark p.s the £10 off the second one was a nice gesture. good to deal with a company who values existing customers.
Combined Return to Invoice
No problems
Finance And Contract Hire
The site is very user friendly with easy to understand explanations and comparisons of different types of policies.
Combined Vehicle Replacement
Very good. Cheapest on the market for the cover provided.
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Best on the internet!
Combined Vehicle Replacement
very good value
Combined Vehicle Replacement
I found the site very easy to use and easy to understand.
Combined Return to Invoice
clear, quick and concise
Combined Vehicle Replacement
Combined Vehicle Replacement
Efficient and fast quotation through to purchase
Combined Vehicle Replacement
Informative, quick and easy transaction.
Combined Vehicle Replacement
The fact that Which highlighted GapInsurance123 as the cheapest provider in the UK helped sway my decision for sure. What also pleased me was the easy way you can place your order online. Top marks well deserved
Finance And Contract Hire
The price was very competitive compared to the dealer. The online process was easy. I will only be able to comment on the service if I am unfortunate enough to need to make a claim. Gap123 reply - and of course we hope you never need to Mr Sharp, but rest assured we will be ready and waiting if you do
Combined Return to Invoice
As usual - simple and effective...
Combined Return to Invoice
Second time I have looked to GapInsurance123 for Gap cover. What made you stand out was the fact that everything you state as a feature is actually a policy term in black and white. Having fallen foul of this in the past I would only take out insurance when all terms are clearly covered by the insurer. GapInsurance123 once again stands out from the crowd!
Finance And Contract Hire
tip top
Combined Vehicle Replacement
A 4 year deferred policy giving me 5 year cover for a price that many others could not match for just four!
Combined Return to Invoice
fair, easy, simple & all in plain english!!! me like
Combined Return to Invoice
Called plenty of the leading providers, and was so pleased with the style and attitude of Gap123. Simple, plain english explanations and no pressure selling or calling back for no apparent reason. Old fashioned service and I got quotes from two brands they own, with Easy Gap being the other. Nice to be able to discuss both impartially too. Thanks
Combined Vehicle Replacement
Simple to set up. Clear and easy to understand information.
GapInsurance123 Agreed Value
Only found out about Gap Insurance recently, and could not get the invoice gap I was looking for because I have had the vehicle too long. However, Gap123 explained Agreed Value, and when I compared to other products around, the Gap123 policy was the only one I found that covered 105% of the Glass Guide value. That was 5% more than anyone else, and in my case covered nearly £600 more. Superb service too
Combined Return to Invoice
Quick, easy and simple
Combined Return to Invoice
Gosh what a pleasant surprise compared to some of the other brands online. Simple and straightforward advise. Found a glowing endorsement by the Which report and underwritten by a company that sponsors my football team too!
Combined Vehicle Replacement
Finance And Contract Hire
All information was clearly stated - if when you have to make a claim (let's hope not!) all goes as smooth as explained on the website, this will be an excellent product.
Combined Vehicle Replacement
very good
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
All good
Finance And Contract Hire
Very easy to find and to complete and buy fantastic.
Finance And Contract Hire
No problems to set up hope insurance pays up if i need to use it!!!!
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
A lot cheaper than my local Volkswagen dealer and from what i can see much better terms
Combined Vehicle Replacement
Thank you
Combined Return to Invoice
Found you on the Which Money Review
Combined Return to Invoice
Easy To use and to follow system
Combined Return to Invoice
Liked the fact that I could defer the start date.
Combined Vehicle Replacement
Very good
Finance And Contract Hire
great! Easy to follow website and by far the lowest quote! Thanks
Combined Return to Invoice
Excellent
Combined Return to Invoice
Called twice and both times the service was excellent. Not pushy and very easy to understand.
Combined Return to Invoice
Combined Return to Invoice
Liked the vehicle replacement as your policies seem to give me a lot more choice if I need to make a claim
Combined Return to Invoice
Excellent
Combined Return to Invoice
Easy to follows instruction and Q & A cover what I need to know.
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Easy to follow instructions on a clearly presented web page.
Combined Vehicle Replacement
Combined Vehicle Replacement
No problems good website, good price
Combined Return to Invoice
No problems website was relatively clear
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
Good price and exactly the cover i wanted ....... If its worth it in the end .... i will only find out if i need to claim. so far so good
Combined Return to Invoice
The lady I spoke to on the phone was wonderful and was able to answer all of my questions, enabling me to make my final choice on the most appropriate cover for me.
Combined Vehicle Replacement
Combined Return to Invoice
Extremely quick and easy to use, not difficult to navigate at all, a welcome pleasure, thank you.
Finance And Contract Hire
very good
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
My Mum has her policy with you
Combined Vehicle Replacement
Quick simple and easy
Combined Return to Invoice
Easy and straight forward
Combined Vehicle Replacement
Combined Vehicle Replacement
Web site very easy to use, thank you. Excellent value for money it's nice to do business with a fair company!
Combined Vehicle Replacement
Was given your Number by a friend in the motor trade so did not bother to look around.
Combined Return to Invoice
Excellent. Very quick process and everything was very clearly presented. Thank you.
Finance And Contract Hire
very easy
Combined Vehicle Replacement
excellent
Combined Vehicle Replacement
Just easy
Combined Vehicle Replacement
After having just sorted out my car insurance it was nice not to have to answer 4 million questions. All seemed very sensible.
Finance And Contract Hire
My finance company want over £300 for a policy I have just got from you for less than £80! Rip Off Britain Again!
Combined Vehicle Replacement
Excellent, easy to follow tabs. The fact that page did not time out was very helpful unlike other sites.
Combined Return to Invoice
Very quick and easy
Combined Vehicle Replacement
easy
Combined Return to Invoice
Combined Vehicle Replacement
Saw your details on our hospital intranet
Finance And Contract Hire
Very straightforward.
Combined Vehicle Replacement
Very easy to understand and complete
Combined Vehicle Replacement
Combined Vehicle Replacement
Really helpful when I called and no pressure. i still shopped around but came back as the price and service was excellent
Combined Return to Invoice
Finance And Contract Hire
Combined Vehicle Replacement
I found website straight forward and easy to use. Prices appear competitive for cover chosen and helpful and friendly advice given over the phone.
Combined Vehicle Replacement
No messing around and was still the cheapest I could find
Combined Return to Invoice
Really easy and liked the fact that I got the full five years
Combined Return to Invoice
Great site, easy to use, The 'Which' report did it for me
Combined Vehicle Replacement
Thank you mark
Combined Vehicle Replacement
Was looking around for some time and these where the best terms and prices I could find.
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Easy to use. competitive price on insurance
Combined Return to Invoice
great thank you
Combined Vehicle Replacement
Simple and straight forward to use. No silly questions and your quote is displayed instantly unlike some websites!
Combined Return to Invoice
Combined Vehicle Replacement
Really Easy and clear to use
Combined Return to Invoice
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Good policy and about the cheapest I could find on the internet.
Combined Return to Invoice
Simple & straight forward
Combined Return to Invoice
I loved how quick and simple the website was. All options were clearly explained, and I feel like I now have the right level of cover.
Combined Return to Invoice
GapInsurance123 Agreed Value
Quick, easy and trouble free. Thanks
Combined Return to Invoice
The web site is very clear and easy to use and explains in full the different options available. The level of cover offered appears to be excellent.
Combined Return to Invoice
5 out of 5
Combined Return to Invoice
2nd car and now second policy, good to deal with a company who likes to reward existing customers the £10 off was a nice touch
Combined Vehicle Replacement
A lot cheaper than my dealership and you cover the paint protection which their policy did not
Combined Vehicle Replacement
Combined Vehicle Replacement
exceptional service i only called to ask a question the lady on the phone openly asked me about new for old which i did not think I had. I called my insurance company do offer it so I managed to buy a three year policy which will cover me until the end of my PCP.
GapInsurance123 Agreed Value
Early days. Very easy to arrange. The site is user friendly. GAP cover not available through other sites. Competitive quotation. Initially very pleased with cover arrangements. Thank you.
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
10 out of 10
Combined Return to Invoice
Found you on the Which Report
Combined Vehicle Replacement
Easy to use
Combined Vehicle Replacement
No problems and clear website system
Combined Return to Invoice
Saved just over £250 by buying from you
Finance And Contract Hire
Just got my two new Q7 really pleased with the cars and my policies
Finance And Contract Hire
Combined Return to Invoice
Simple, straightforward process and very good value when compared to dealers offering. Being approved by Which? important.
Finance And Contract Hire
easy as 123
Combined Vehicle Replacement
Very easy and efficient.
Combined Return to Invoice
Combined Vehicle Replacement
Combined Return to Invoice
2nd car and now second policy just as easy as the last
GapInsurance123 Agreed Value
Excellent
Finance And Contract Hire
Combined Return to Invoice
Combined Vehicle Replacement
Was Recommended by my brother
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Shame you do not do the scratch and dent cover
Combined Vehicle Replacement
Very good help line support
Combined Return to Invoice
My farther has a policy with you
Combined Vehicle Replacement
My car has a five year warranty, my finance is for five years so it seemed logical to have a five year gap. My own dealership could only offer three years so that is why i started looking online
Combined Vehicle Replacement
like they said easy
Combined Vehicle Replacement
Found your information easy to understand the options, together with an easy to fill in quotation action form Many thanks Ken Russell
Combined Vehicle Replacement
I used to work in the motor industry and I could not buy it as cheaply
Combined Return to Invoice
Quick simple and clear.
Finance And Contract Hire
We now have 7 cars and vans covered with you and as always when i called for a quote nothing was too much trouble.
Combined Vehicle Replacement
Explained my options brilliantly, fantastic
Combined Vehicle Replacement
Combined Vehicle Replacement
Site easy to follow, details clear, process uncomplicated. Thank you.
Combined Vehicle Replacement
No problems
Combined Return to Invoice
Combined Vehicle Replacement
Very Good Product Much cheaper than Main Dealer
Combined Return to Invoice
Combined Return to Invoice
shopped around on line and these where the best prices and terms i could find.
Combined Return to Invoice
Clear, straightforward process.
Combined Return to Invoice
Easy process, and featured by Which!
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Got my car on a five year 0% deal and my dealership could only offer 3 years cover. As it happens I found you on Google and got 5 years cover for less.
Finance And Contract Hire
Clear and easy to use quote systems
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
My Dealership wanted £395 but when i showed them your policy they reduced it to £299 as a one off!! I still went with you as your quote was still £200 cheaper!
Combined Return to Invoice
Very good and great value - BMW dealer quote was three times your price which following my objections they generously discounted to more than twice your price. I went with you - well done!
Combined Return to Invoice
Combined Vehicle Replacement
Excellent experience, thank you. Great value for money.
Combined Vehicle Replacement
Found you on Which Website
Combined Return to Invoice
Easy and clear
Combined Vehicle Replacement
Lady I spoke to took time to explain all my options, no pressure and emailed me the quote. When I asked them to call me back they did so right on time.
Combined Vehicle Replacement
I got nearly £5,000 off my Citroen so it was easy to chose vehicle replacement
Finance And Contract Hire
Excellent price
Finance And Contract Hire
Quick and easy. Thanks
Combined Return to Invoice
Combined Return to Invoice
Finance And Contract Hire
easy to understand and easy to do
Combined Vehicle Replacement
My mum and dad both have a policy with you so I did not bother to look around.
Combined Return to Invoice
very straightfoward and clear.
Combined Return to Invoice
5 stars
Combined Return to Invoice
Very positive at a great price.
Combined Return to Invoice
Website easy to use. Docs easy to access.
Combined Return to Invoice
good
Combined Return to Invoice
Fantastic service, really quick to do! Rang the call centre to check a few details and they were really polite and helpful and my call was promptly picked up.
Combined Vehicle Replacement
Called the freephone number for sales on a Saturday at 3pm. Strange that none of the other websites did not offer this service? Was very impressed and my questions were answered clearly and in simple terms. The fact that Which highlighted them above the other brands in the UK helps too!
Combined Vehicle Replacement
Very easy site to use, the cover provided is excellent value.
Combined Return to Invoice
Superb service, I was advised how to get five years cover for the price of 4 by deferring for a year, for £97 for invoice cover! Astounding value and very professional service!
Combined Vehicle Replacement
Good, very helpful chap on the phone. Good explanations of what is covered.
Combined Return to Invoice
Very easy and self explanatory website. Very Good
Combined Vehicle Replacement
Really helpful, and even helped me find a cheaper Lifeshine offer than the dealer! Talk about 'above and beyond'! Super value when compared with my dealer, with the saving in Gap and paint protection Gap123 has left me with £500 more in my pocket. Thanks!
Combined Return to Invoice
Gave me a quote for two policies for myself and my wife, which were still better than deal offered with 'discount codes' elsewhere. I could also find plenty of information on the underwriter which I could not for other brands. The Which Gap report reassured me enough to call and I am happy I did!
Combined Vehicle Replacement
Combined Vehicle Replacement
GAP made easy to understand, & clearly explained. Very quick & easy to buy at a great price. If only i'd known about GAPInsurance123 when i bought my last car. Will certainly use GAPInsurance123 again :-)
Combined Vehicle Replacement
Very clear and easy to use website. Clear details of options available.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Simple
Finance And Contract Hire
No problems
Combined Return to Invoice
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
My only gripe was that I had to wait a while on 'hold' for the call to be answered. However the sales advisor did apologise and explain they were very busy with calls. Having said that GapInsurance123 were still cheaper for Vehicle Replacement than anyone else I tried,and when I did speak to the salesperson they took great time and effort to answer my queries. Also the price I saw online was the same price I was quoted over the phone. Good value all round!
Combined Vehicle Replacement
Much better value than my dealership who wanted over £400
Combined Return to Invoice
Combined Return to Invoice
excellent!! website was very easy to use. information presented was clear and easy to follow.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Fantastic telephone support!
Combined Return to Invoice
Combined Vehicle Replacement
The process was easy and fast. The quote was much more competative than the dealer.
Combined Return to Invoice
Came upon GapInsurance123 when I looked at the Which report. It showed you were much cheaper than then dealer, and all of the other sites online. I am happy to confirm I found the same, and I could defer for 12 months!
Combined Vehicle Replacement
Finance And Contract Hire
EXCELLENT
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Spoke to a few of the other brands online, and found GapInsurance123 the most informative. Called and all my questions were answered clearly, and was happy to see the recommendation in Which too
Combined Return to Invoice
Super service good prices
Combined Return to Invoice
Good, Quick and Simple !
Finance And Contract Hire
Finance And Contract Hire
Showed the policy to my dealership and they said they could not get close as their's did not even pay towards my excess.
Combined Vehicle Replacement
2nd bike and now 2nd policy thank you for the existing customer discount.
Combined Vehicle Replacement
Hopefully I will never need it
Combined Return to Invoice
Super customer service, excellent price
Combined Vehicle Replacement
excellent
Combined Vehicle Replacement
Wish setting up my car insurance had been this easy
Finance And Contract Hire
Thank you Mark
Finance And Contract Hire
Combined Vehicle Replacement
Very good value and about the best terms I could find on line
Finance And Contract Hire
Finance And Contract Hire
Combined Vehicle Replacement
I have just bought a car on a vat free deal so I felt much better with replacement cover instead of just invoice protection because at least if Skoda take the VAT Free deal off I will not be thousands worse off.
Finance and Contract Hire
It worked out to be less than £20 a year for the gap insurance which i thought was very good value for money in comparison to the hundreds I pay for car insurance.
Combined Return to Invoice
My dealership quoted over four hundred pounds so i was not going to bother but I found the same cover for £68 it seemed silly not to.
Combined Vehicle Replacement
I paid over £400 to have my paint work and interior protected and liked the idea that the cost of this is also covered.
Finance and Contract Hire
Good Price excellent terms
Combined Return to Invoice
Gap 123 Response - We are sorry to see that you where not 100 % satisfied and would want our customers to have nothing but 5 star service. If you can let us know how we could improve as constructive criticism is always welcome. You can call our customer services number on 0800 195 4926 or email us on [email protected]
Combined Return to Invoice
Found you mentioned in the Which Report and your website was very clear, examples and information easy to find , prices where also very good
Combined Vehicle Replacement
Combined Return to Invoice
Very straight forward and easy.
Combined Return to Invoice
excellent - thanks
Combined Vehicle Replacement
Saw you mentioned in the Which Money Reviews
Combined Vehicle Replacement
Super efficient!
GapInsurance123 Agreed Value
called to get a valuation for my car and I was emailed full glass guide certificate within minutes nice to deal with a company that keeps their promises!
Combined Return to Invoice
Very easy!
Combined Return to Invoice
Was recommended to use you by a family member who has just had their claim settled with you.
Combined Return to Invoice
easy to understand and easy to set up.
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Price seems very competitive. Having finally managing to decide which type of cover was most suitable it was then very easy to buy.
Combined Vehicle Replacement
Very easy to understand the products offered. Very competitive compared to dealer prices!
Combined Vehicle Replacement
very easy
Combined Vehicle Replacement
Found Which featured GapInsurance123, and said they had the best prices in the UK. Also wanted to defer the start date as I have motor insurance with Saga. Easy and friendly to deal with over the phone, and even gave me some advise on how to save on the Supagard product my dealer was offering me!
Combined Return to Invoice
Easy website and quote process. Read the Which Report which showed Gap Insurance 123 had the best UK prices consistently, and this was the same for my car too!
Combined Return to Invoice
EASY TO DO
Combined Return to Invoice
very easy to set up Thank you
Combined Vehicle Replacement
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Combined Return to Invoice
So far so good - best price I could find!
Combined Vehicle Replacement
Combined Return to Invoice
Nice to speak to a human being who wanted to know about me and my car instead of just reading blankly from a script
Combined Vehicle Replacement
Found you on the which report and even though i shopped around you where still the cheapest.
Combined Vehicle Replacement
10 out of 10 very professional and liked to no pressure sales
Finance And Contract Hire
Excellent service 2nd car 2nd policy
Combined Vehicle Replacement
Very easy and clear
Combined Return to Invoice
Combined Return to Invoice
Combined Vehicle Replacement
Very straight forward
Combined Vehicle Replacement
Quick and easy with very competitive premiums.
Combined Vehicle Replacement
Clear information, customer customer service, prices very competitive.
Combined Vehicle Replacement
Very straightforward and with a local company by the look of it. I can only hope that should I need to make a claim (God forbid) it will be as easy. It was certainly easier than my trying to confirm with LV if I would get a replacement vehicle in the first 12 months; the answer was not a convincing Yes, so I've taken your cover immediately - belt and braces!? Gap123 response - Thank you Mr Clayton, and from your address yes we are local to you. Please don't forget if your own insurer does replace the vehicle in the first year, we will simply transfer your remaining cover free of charge, if they do not then we are here to support you right the way through.
Combined Return to Invoice
GOOD.VERY SIMPLE.
Finance And Contract Hire
good price and easy to use systems
Combined Return to Invoice
Information supplied over the phone was very helpful and professionally provided. Website and online purchasing process very straightforward. Hopefully, I will not need to claim on this insurance but if I ever do, I hope the service remains as good then!
Combined Return to Invoice
Easy to buy, appears good value compared to garage offer.
Combined Vehicle Replacement
Combined Return to Invoice
Really liked the deferred option
Finance And Contract Hire
Combined Vehicle Replacement
Fairly clear description of products. Please note that your declaration on non adivce has a spelling error on Comprehensive Gap Insurance 123 Response Thank you for letting us know
Combined Return to Invoice
Combined Return to Invoice
Was offered £395 from my dealership for three years cover so i was a bit concerned that i had done the quote wrong. Called the help line and checked no it was right. So I could the same if not better cover for less than £68.00.
Combined Vehicle Replacement
Read about you in the which money review
Combined Vehicle Replacement
Simple to use
Combined Vehicle Replacement
Glad i checked on line before i took the dealers
Finance and Contract Hire
Combined Vehicle Replacement
I normally keep my car for at least five years and thought that I could only get three years as a maximum. So it was a nice surprise to find out I could get the full five years.
Finance and Contract Hire
Very easy to clear clear and easy to understand
Combined Vehicle Replacement
I have bought my car as a pre reg and it was a easy choice to go for replacement cover
Combined Vehicle Replacement
No problems excellent price
Combined Vehicle Replacement
For the difference in price it vehicle replacement protection was excellent value for money specially as I could defer the start date
Finance And Contract Hire
Just real easy and the lady on the phone was a breath of fresh air!
Combined Return to Invoice
Good value and easy to use
Combined Return to Invoice
Paid less for 4 years cover than my dealership wanted for three years and a higher claim limit
Combined Return to Invoice
Easy to use and good examples
Combined Return to Invoice
Just got 3 years taxi gap insurance for less than my daughter paid for cover on her iQ last year.
Combined Vehicle Replacement
Not pushy, just plain english and very approachable service
Combined Return to Invoice
Combined Vehicle Replacement
very easy process - Thanks
Combined Return to Invoice
Easy to use quote system value for money prices, no fuss and very good customer services. I called to ask a question and they where fantastic, wanting to make sure I really understood everything. P.s Jackie I love the MINI thank you!
Combined Return to Invoice
Very good service, so easy to follow, will recommend you to others.
Combined Vehicle Replacement
web site and terms and conditions very simple and easy to understand. telephone conversation extremely courteous and helpful. Would thoroughly recommend.
Combined Vehicle Replacement
Good website, worked fine, easy to use.
Combined Return to Invoice
Combined Vehicle Replacement
Just really nice helpful telephone support. No pressure and they really wanted to make sure I understood everything. Real pleasure
Combined Vehicle Replacement
Pretty easy to get the cover. I am a bit apprehensive about doing these kind of things online. Hopefully I will neve have to claim the gap insurance. 123 Response Thank you for your comments and you can rest assured that we are here to help every step of the way. Should you ever be concerned or simply want to talk about your cover please contact us by email or the free phone number where we will be only too happy to help.
Combined Return to Invoice
No problem
Finance And Contract Hire
Think that this latest policy means that we now have 8 cars on cover with you, as normal service fantastic and prices excellent value for money.
Combined Vehicle Replacement
100 % would recommend
Combined Vehicle Replacement
Two cars in the family both now on cover with you. Easy to use and excellent price as always
Combined Vehicle Replacement
Shopped around and I have to say that the customer service from 123 was exceptional.
Combined Vehicle Replacement
Easy to set up seems very good value dealer quoted £399!!
Combined Vehicle Replacement
Liked the no-nonsense approach
Combined Return to Invoice
Very straightforward and massively cheaper than the Toyota product I was offered which was quoted at £349!!!
Combined Return to Invoice
Great service
Combined Return to Invoice
Called the help line and they did just that, no fuss, no jargon, took time to explain everything to me and no pressure. Really good 100% would recommend!
Combined Return to Invoice
Good value for Money
Combined Vehicle Replacement
Combined Vehicle Replacement
Super Customer service and excellent prices
Finance And Contract Hire
Easy to buy on line. Seems to be good value.
Combined Vehicle Replacement
Very Good
Finance And Contract Hire
No problems , good price and easy to use system
Combined Vehicle Replacement
Read the Which report
Finance and Contract Hire
A family member has a policy with you
Combined Vehicle Replacement
I called as I wanted to buy a five year policy. The lady actually told me to check with my own insurance company before I bought anything if i had new for old as she said it could of saved me some money. As it happens I do so I bought a four year cover. It was a pleasant surprise to deal with a company who wanted to make sure i got not only the right level of cover but also that it did not cost me more than it had too.
Combined Return to Invoice
Good Terms and prices
Combined Return to Invoice
I was given your number by Terry Freeman
Combined Return to Invoice
Plain English and easy to use website
Combined Vehicle Replacement
Saw you on the Which report
Combined Return to Invoice
very refreshing dealing with a company who seemed to actually want to help. Thank you Jackie
Agreed Value
Hindsight ! I never realized that i would have such a problem getting gap insurance after my own insurance companies cover. The Agreed policy seemed about the best i could find but it was still a lot less than i wanted to protect.
Combined Return to Invoice
When i called I did not really understand the different levels the guy on the phone explained them very well after that it was very easy
Finance and Contract Hire
No gimmicks and really easy to use
Combined Return to Invoice
Fantastic
Combined Vehicle Replacement
The price difference was so small between the invoice protection and vehicle replacement it seemed rather silly not to get the better level of cover
Combined Vehicle Replacement
Liked the examples and think the idea of vehicle replacement is excellent
Combined Return to Invoice
very easy to navigate and good prices
Finance And Contract Hire
Combined Return to Invoice
The money i saved buying from you means that I can spend the money on the extra's for my new mini
Combined Return to Invoice
Very easy to use website and when I called to ask a question there was no pressure, nothing was too much trouble.
Combined Return to Invoice
Finance And Contract Hire
Can not believe I was going to pay over £395 for a policy with not half as many extras, really glad I shopped around
Finance And Contract Hire
Very help customer services team and good prices
Combined Vehicle Replacement
Brilliant service
Combined Vehicle Replacement
Really liked being able to defer the start date. Hate paying for this twice it was really handy and very easy to set up.
Combined Vehicle Replacement
Combined Vehicle Replacement
So far so good
Combined Return to Invoice
I am using my van for my courier business and my local dealership said that i would struggle to find any cover at all. I called the free phone number and they sent me not one but two quotes both of which will cover me within seconds.
Finance and Contract Hire
Third company car on finance, third policy. The last two where on your other providers website Easygap but I had already had this car for two long so it was good i could still set the policy up. This policy is also easier to understand
Combined Vehicle Replacement
I was given your number by my parents who both have a policy with you. I called and because they already have a policy i got an extra £10.00 off. I was happy with the price before that but it was a nice touch.
Finance and Contract Hire
Shopped around got a better level of cover for £200 less than my dealership wanted and the lady on the telephone was exceptional. She can come and work for me any day.
Combined Return to Invoice
No Problems
Combined Vehicle Replacement
We had to make a claim once on gap insurance and god it was worth it. Would not buy a new car now without it.
Combined Vehicle Replacement
Like they said very easy all done and sorted within minutes
Finance and Contract Hire
Looked around and found a quote for £2.00 less but when i read the terms and it meant I had to pay an excess if i made a claim. I called the offices and they beat it and gave me £5.00 for letting them know. Can not say fairer than that!
Combined Vehicle Replacement
Combined Vehicle Replacement
No pressure customer services, easy to understand policies and very good prices
Combined Return to Invoice
Good policy, good price
Finance and Contract Hire
mt own insurance company offered me new for old for the first twelve months so this level of cover was all I wanted
Combined Return to Invoice
My local dealership no longer offers gap and this was about the best I could find on the internet
Combined Vehicle Replacement
No nonsense easy to use quote system
Agreed Value
Paperwork just arrived and the free valuation. Excellent service
Combined Vehicle Replacement
Very good service from customer services hope your claims team as as good
Combined Return to Invoice
particularly liked the examples
Finance and Contract Hire
Agreed Value
Good value shame you do not do car insurance as well
Combined Vehicle Replacement
Mt excess is only £250 so gap cover & no excess to pay seemed like a no brainer to me
Combined Vehicle Replacement
Paid less for 4 years taxi gap insurance than my wife did for 3 years on her Toyota Aygo
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
So far - so good!! Will review again when I receive the documents via e-mail, but on the face of it - good value and easy website to use.
Combined Vehicle Replacement
Combined Return to Invoice
very helpful and friendly service, lady on the telephone really wanted to make sure I understood everything. excellent!
Combined Vehicle Replacement
both myself, my daughter and now my husband have a policy wit you. As always good service and the existing customer discount is a nice little extra.
Combined Return to Invoice
best price i could find on the net
Combined Return to Invoice
Best price online and a very easy process to setup the insurance.
Combined Return to Invoice
easy, quick and good prices
GapInsurance123 Agreed Value
Thank you Mark
Combined Vehicle Replacement
clear information, simple system to use
Combined Return to Invoice
Combined Vehicle Replacement
No problems.
Combined Return to Invoice
Combined Vehicle Replacement
Very easy to purchase. Hope We don't have to use the cover, but if we do then you are as good as your word!
Combined Vehicle Replacement
Very Good
Combined Vehicle Replacement
My experience of gapinsurance123 is highly professional and incredibly friendly service. Not only was the policy better than the policy offered by the car dealership where I purchased the car but it was cheaper too! They will answer any questions and put your mind at ease. Before trawling many GAP websites get a quote from these first.
Combined Vehicle Replacement
Easy to review cover options and decide applicable requirement
Combined Return to Invoice
very easy good price
Finance And Contract Hire
1st policy bought!
Finance And Contract Hire
2 policies bought!
Combined Vehicle Replacement
Lady on the telephone took the time to explain vehicle replacement and seemed genuinely interested in making sure that i understood all my options. No rush no pressure just good service
Combined Vehicle Replacement
Very straight forward with answers to all my questions easily available.
Combined Return to Invoice
considering the cost and the bonus of being able to transfer to a replacement vehicle (exchanged) one cannot ignore the piece of mind GAP ins brings - at such a low cost.
Combined Return to Invoice
So far so good !!
Combined Return to Invoice
My deal for the Mini is for four years and the dealership gap was only for 3. This made a lot more sense.
Combined Vehicle Replacement
Combined Vehicle Replacement
Much better deal than others i could find
Combined Vehicle Replacement
No problems very clear and easy to understand
Finance and Contract Hire
I got in just in case
Combined Vehicle Replacement
Finance and Contract Hire
By Contract hire deal with Mercedes is only for two years the dealership policy was a lot more expensive and would have been for three. It seemed silly to pay for and then waste a year
Combined Vehicle Replacement
Easy, Quick and much better price than my Audi Dealership
Finance And Contract Hire
so far so good
Combined Return to Invoice
very good apart from not given a choice to have documents posted once u click the button it says ive opted to have my documents emailed but i wasnt given a choice and not usng email very often it is a pain as no printer so cant print them off. 123 - Response Thank you for your comments Mr Noble. We prefer email as it not only allows us to keep costs down but also means that you have access to your documents within seconds. We are always more than happy to send documents out via Royal Mail and do so on a regular basis. Mr Nobles documents have now been sent and we would ask any customer who wishes to have documents sent via Royal Mail to contact us on our free phone number.
Combined Vehicle Replacement
Excellent
Combined Vehicle Replacement
Good and easy website to navigate. Helpful examples and good value.
Combined Vehicle Replacement
Excellent Service!
Combined Vehicle Replacement
5 years cover is an excellent idea.
Combined Vehicle Replacement
I requested a call back and one of the staff did on time to the second. Very good service and no pressure.
Finance and Contract Hire
Very functional
Combined Vehicle Replacement
Called a few times to ask questions every time the staff where excellent
Combined Return to Invoice
Good value
Combined Return to Invoice
Nice and simple to use
Finance and Contract Hire
Finance and Contract Hire
No Problems so far
Combined Vehicle Replacement
The deal I got for my Ibiza meant that if I took RTI it would not of been enough. liked the VRI esp as unlike some others i do not have to have the same car again i get the money so i can choose what I want. It is my third Ibiza so chances are I would get another but I like having the choice.
Finance and Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Combined Return to Invoice
easy
Finance and Contract Hire
Wish my insurance company would of told me that I would not be able to get return to invoice when their new for old finished.
Finance and Contract Hire
Great personal service I did not really and pressure at all.
Combined Vehicle Replacement
hope I never need it
Combined Vehicle Replacement
deferred the start date so I got 4 years cover for the price of 3. can not say fairer than that!
Finance and Contract Hire
For just one £100 for four years it seamed really silly not to do it.
Finance and Contract Hire
Finance and Contract Hire
Good terms
Finance And Contract Hire
Great Service!
Finance And Contract Hire
very good, straight forward and no hidden extras
Combined Vehicle Replacement
simple process and good policies
Finance And Contract Hire
Nice and easy to understand
Combined Vehicle Replacement
So far so good
Combined Vehicle Replacement
Fantastic customer service, found them on the Which Report and they did not disappoint!
Combined Vehicle Replacement
Painless and good to talk to someone who wanted to take the time to make sure I understood everything.
Combined Return to Invoice
Easy, Straight Forward, No problems and very good price
Combined Return to Invoice
Very helpful and informative, thank you
Combined Vehicle Replacement
Pleasure
Combined Return to Invoice
Quick, Friendly and excellent price.
Combined Return to Invoice
Fantastic service and saved a fortune from the dealers price
Combined Vehicle Replacement
Great easy to use and explained well
Finance And Contract Hire
Fantastic service and a premium price that was so much better than anywhere else I could find
Finance And Contract Hire
straight forward and easy to use site. Also, telephone support was excellent Thanks
Combined Vehicle Replacement
Got a free upgrade for £20,000 to £25000 outstanding service thank you
Finance And Contract Hire
Was recommneded to speak to Gap Insurance 123 and I was glad I did, superb!
Combined Return to Invoice
pleasure doing business
Finance and Contract Hire
Combined Return to Invoice
my car comes with 5 years warranty so it seemed logical to get a 5 year gap insurance
Combined Vehicle Replacement
Good website excellent price but a little more information about claim limits and how to pick the best one would of been good
Combined Vehicle Replacement
Glad I spoke to you I would have gone for return to invoice just because i did not really understand vehicle replacement
Combined Return to Invoice
Got four years cover for £200 less than my dealership wanted to charge me for three years. It was not a difficult choice!
Combined Return to Invoice
Very clear and the best policy i could find on a motor home
Combined Return to Invoice
Was given your number by next door neighbour
Agreed Value
For once I was surprised at the Glass's Guide Valuation I really liked the fact that i got a certificate as well
Combined Return to Invoice
No fuss, very easy and good service when I called to ask about putting my private plate on
Finance And Contract Hire
Brilliant! Straightforward and great price compared to other sites.
Combined Return to Invoice
Combined Return to Invoice
Easy to use website, quick and simple to find the right product i wanted for a good price.
Combined Return to Invoice
Easy and clear
Combined Vehicle Replacement
Superb, really easy to navigate and understand
Finance And Contract Hire
Fab Service excellent price
Combined Return to Invoice
Good
Combined Return to Invoice
Excellent
Combined Return to Invoice
First class experience, very easy and quick
Combined Return to Invoice
Quick and easy, thank you
Combined Vehicle Replacement
Faultless, answered all my questions seemlessly, and clearly have a knowledge of the motor industry I could not find in conversations I had elsewhere
Combined Return to Invoice
Excellent, answered all my questions very clearly. Very good customer service
Combined Vehicle Replacement
My second policy, just as easy as the first
Combined Vehicle Replacement
5 star all the way would recommend and will use again
Combined Vehicle Replacement
Took the five years because at the end of the finance I am going to give it to my daughter
Finance and Contract Hire
Just wanted to know if my car was stolen that the finance was cleared and my finance house quoted my £16.00 per month. I added it up and over the 5 years that was £960. The price difference was so much i nearly did not call. Glad I did the service was 10 out of 10!
Finance and Contract Hire
Finance and Contract Hire
2 years cover from you £55.00 two years from my dealer £395 not a difficult choice1
Finance and Contract Hire
Finance and Contract Hire
Had read the Which Report
Combined Vehicle Replacement
Good Value
Combined Vehicle Replacement
Excellent start to finish
Combined Vehicle Replacement
Combined Vehicle Replacement
Got gap insurance to cover my taxi for less than we paid last year to cover my wife's ka
Combined Vehicle Replacement
Like that both me and my partner are covered on the policy
Combined Vehicle Replacement
Glad i called really helpful at the other end of the phone
Combined Vehicle Replacement
Best motor bike policy I could find
Combined Vehicle Replacement
Showed the policy to my dealership they could not get even remotely close
Agreed Value
My fault i forgot to set my policy up in time. Thank you for all your help Jackie
Agreed Value
easy to understand policies
Agreed Value
simple to use website and clear information
Combined Return to Invoice
Combined Vehicle Replacement
Would of like to be able to buy tyre insurance as well
Combined Return to Invoice
Customer services where fanstastic
Combined Vehicle Replacement
Quick easy and no problems just how I like it
Combined Vehicle Replacement
Very knowlegable and easy to understand!
Combined Vehicle Replacement
I called a few online companies, GapInsurance123 were by far the most helpful and made the options very clear and simple. Thank you
Combined Return to Invoice
very simple and quick - thanks!
Combined Return to Invoice
very good customer service from the customer service advisor that i spoke to over the phone
Combined Vehicle Replacement
charming lady in customer services made it very easy to understand and a very good price.
Combined Vehicle Replacement
3rd van I have and this is now the 3rd policy I have with you as always, quick easy and very professional. The loyalty discount as a previous customer helps as well
Combined Return to Invoice
Hope I never need to make I claim but if your claims team are half as helpful as the sales team then it will be excellent
Agreed Value
Called for a quote and they sent me the valuation so it was all there in black and white
Combined Vehicle Replacement
5 Star treatment all the way from when i 1st called to get a quote to when I called to ask questions no pressure and very understanding to take the time to make sure I understood all my options
Finance and Contract Hire
1st class
Combined Vehicle Replacement
Thank you Mark
Finance and Contract Hire
2 years cover for less than £79 goof enough for me
Finance and Contract Hire
Easy to use, easy to understand and no buzz words
Finance and Contract Hire
Finance and Contract Hire
Combined Return to Invoice
was not going to bother 395 from my dealer is a lot but for £68.00 seemed stupid not to
Combined Return to Invoice
Finance and Contract Hire
made a claim once along time ago and it was horrible going back and forth between the two insurance companies. I know that if i claim with you you do all that for me you should advertise it more, it would help a lot of people.
Finance and Contract Hire
10 out of 10 for service & prices
Combined Vehicle Replacement
A lot cheaper than my dealership for what I think are much better policies
Combined Vehicle Replacement
Easy
Combined Vehicle Replacement
Good prices even better policies
Combined Return to Invoice
I telephoned your office to ask a few questions before buying on line. The help I received was first class. very informative and friendly. The web site is easy to use and understand. Hopefully I won't require your services, but if any claim goes through as easy as this, I will be satisfied. Thank you.
Combined Return to Invoice
Ve4ry good. By far the clearest website I found. Good value.
Combined Vehicle Replacement
I initially spoke to a person on the telephone called Jackie. She was superb. She was friendly, clear and calm. She did not pressuries but explained everything clearly and politely. I ended the call fully informed and able to make a decision. Thanks Jackie.
Combined Return to Invoice
Agreed Value
I was a bit annoyed with my insurance company i had new for old and they never told me that when it ended I may have problems. Still agreed value is better than no protection. Thank you
Agreed Value
Simple & good value
Combined Vehicle Replacement
Friendly service
Agreed Value
Combined Return to Invoice
Combined Vehicle Replacement
Thank you Jan & Paul
Agreed Value
Got an agreed vale and they even sent me a certificate with the price so really happy
Combined Return to Invoice
Very up front and honest
Combined Return to Invoice
excellent
Combined Return to Invoice
Glad I spoke to one of your ladies i would have gone for finance gap but once understood the different types the nest one up was much better and at least i should get something back as a deposit if I ever need to make a claim.
Combined Vehicle Replacement
My Car comes with five years warranty so it was good to be able to get gap insurance to match
Combined Return to Invoice
I showed the policy and prices to my dealer and they could say anything
Finance and Contract Hire
My dealer did not have a policy to cover contract hire
Finance and Contract Hire
Really helpful
Combined Return to Invoice
Good to talk to someone who was really interested in me and my car.
Combined Vehicle Replacement
At first i thought that the price was just for one year and I was happy with that even better when I called and it was for the full three
Combined Vehicle Replacement
A lot cheaper than my finance company they wanted £16 per month which when i added it up was over £600 you charged £128
Finance and Contract Hire
Good Value
Finance and Contract Hire
Combined Vehicle Replacement
like the fact that i get paid and not a dealership so i do not have to have exactly the same car again if i don't want to
Finance and Contract Hire
Combined Vehicle Replacement
Even when i rejected my car under sales of goods act the team where fantastic in fact they gave me more help and understanding than the dealership!
Finance and Contract Hire
Best terms I could find and good price
Combined Vehicle Replacement
Best polices I could find
Combined Vehicle Replacement
very easy to navigate
Combined Vehicle Replacement
10 out of 10
Combined Vehicle Replacement
no messing around just nice and easy
Combined Vehicle Replacement
was recommended by my sister who has a policy with you
Combined Return to Invoice
Mt Uncle and his wife both have policies with you so I got the £10 discount which made you much cheaper than anyone else.
Combined Vehicle Replacement
saw you in the Which report
Combined Vehicle Replacement
59.00 for 2 years cover !
Combined Vehicle Replacement
back in a few weeks when the A1 arrives
Combined Return to Invoice
lots of information and easy to use
Combined Return to Invoice
all done in less than five minutes
Combined Return to Invoice
That is what I call value for money!
Combined Return to Invoice
Combined Return to Invoice
Bought cover for a taxi and it was still less than my wife paid for hers from the dealership
Combined Return to Invoice
Combined Return to Invoice
Was recommended by a friend
Combined Return to Invoice
2nd car 2nd policy easy and professional as always
Combined Return to Invoice
Good price but don't think my dealership where too happy they wanted to charge me £395
Combined Return to Invoice
Wish my dealership had been so helpful
Combined Return to Invoice
Liked the £250 excess mine is £300 but it will certainly help
Combined Vehicle Replacement
Simple to Follow
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
It was a pleasure talking to the lady at customer services very helpful
Combined Vehicle Replacement
Very good terms
Combined Vehicle Replacement
No hidden charges and excellent service
Combined Vehicle Replacement
Very professional
Combined Vehicle Replacement
Thank you Jackie sorry i was a pain and p.s you where right I love the X5
Combined Vehicle Replacement
Like that fact that with my own new for old I got 4 years cover and only paid for three
Combined Vehicle Replacement
Quick Easy and Simple good price too.
Combined Vehicle Replacement
Combined Return to Invoice
Fantastic no problems and good prices
Combined Vehicle Replacement
Combined Return to Invoice
Combined Vehicle Replacement
Really please I found vehicle replace that will cover a taxi
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Thanks
Combined Vehicle Replacement
Straight forward and good price
Combined Vehicle Replacement
All completed easily and seamlessly - excellent price too
Combined Return to Invoice
Great, thanks. Got me a better deal on Return to Invoice than I had been offered for Finance Gap elsewhere!
Combined Return to Invoice
Very easy system and service - would happily use again.
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Very good
Combined Vehicle Replacement
Combined Vehicle Replacement
Very good, simple to follow
Finance And Contract Hire
easy and excellent service as always thanks Mark
Combined Vehicle Replacement
Fine
Combined Return to Invoice
Combined Vehicle Replacement
Seemed easy enough - user friendly website
Combined Vehicle Replacement
Combined Return to Invoice
EASY ENOUGH
Combined Return to Invoice
Combined Return to Invoice
Hope it is a waste of time but for £97 is was not worth taking the chance
Combined Return to Invoice
Five years cover for less than three years from my dealership.
Combined Return to Invoice
Simple and easy
Combined Vehicle Replacement
I called three times to ask questions and every time nothing was to much trouble thank you
Combined Vehicle Replacement
We were recommended and we have had an excellent service
Combined Vehicle Replacement
See you in another three years
Combined Vehicle Replacement
Wish Honda had explained it as good
Combined Vehicle Replacement
Thanks for the free upgrade
Combined Vehicle Replacement
Like the fact that as my car is a pre reg if I make a claim I get the cost of a new one
Combined Vehicle Replacement
So far excellent
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Better cover and cheap than my dealership
Combined Vehicle Replacement
Easy to use
Combined Vehicle Replacement
Combined Return to Invoice
Very Good
Finance And Contract Hire
Combined Vehicle Replacement
Combined Vehicle Replacement
Finance And Contract Hire
Combined Vehicle Replacement
Combined Return to Invoice
Very easy thanks
Combined Return to Invoice
Combined Return to Invoice
Brilliant!
Combined Vehicle Replacement
Excellent
Combined Return to Invoice
Finance And Contract Hire
Combined Return to Invoice
Combined Return to Invoice
Looks good so far, a best price on the market for me.
Combined Vehicle Replacement
Excellent - website is clear and easy to use.
Combined Return to Invoice
Very easy to use website. Clear information. Competitive price.
Finance and Contract Hire
Fantastyczny
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Just wish I had known about you guys last year when we bought my wife's car it cost over £400
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Return to Invoice
Easypeasy
Combined Return to Invoice
Deferred the start date and got 5 years cover for less than the price my dealer quoted for 3 years.
Combined Return to Invoice
Loved the 5 year cover and we will be back when the Mini arrives fingers crossed in September
Combined Return to Invoice
Shame you don't do car insurance
Combined Return to Invoice
No nonsense and excellent price
Emlyn Jones
Combined Vehicle Replacement
Fantastic! Really easy speaking to someone so knowledgable
Combined Return to Invoice
Combined Return to Invoice
I called twice to check that I had done the quote correct both times the service was fantastic
Combined Vehicle Replacement
Combined Vehicle Replacement
Combined Vehicle Replacement
Shame you dont do 2years deferred instead on just one as my insurance company cover me for the first two
Combined Vehicle Replacement
2nd car 2nd policy the £10 off the second was a help
Combined Vehicle Replacement
Thank you Jackie
Combined Vehicle Replacement
Combined Vehicle Replacement
Nice and easy
Combined Vehicle Replacement
Good Policies, Good prices
Combined Vehicle Replacement
Good Policies, Good prices
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Finance And Contract Hire
Had to buy three policies for our company cars and it was quick easy and the girls on the phone where very charming
Finance And Contract Hire
Finance And Contract Hire
My car insurance company used to cover me and when they stopped I thought it would be difficult to find cover. The Gap 123 team where excellent! We will be back!
Finance And Contract Hire
Wish my dealership had been as efficient
Finance And Contract Hire
No problems
Finance And Contract Hire
Quick and easy to understand
Finance And Contract Hire
Ended up paying nearly half the price I was quoted by the contract hire company and I get money towards my car excess.
Combined Vehicle Replacement
Went for Vehicle Replacement, really liked the fact that if I need to claim I get paid and not someone else.
Finance and Contract Hire Gap Insurance
Customer Service was excellent, no messing no silly words just plain English and friendly service.
Finance And Contract Hire
Very simple and easy to use site and understand terms.
Finance And Contract Hire
very fast and easy
Combined Return to Invoice
Combined Return to Invoice
Super, first class service!
Combined Vehicle Replacement
Easy to use
Combined Vehicle Replacement
Excellent, simple site, easy to use, value for money.
Finance and Contract Hire Gap Insurance
Combined Return to Invoice
Very easy, saw the Which report on Gap Insurance highlighting GapInsurance123. Called and all my queries were answered clearly.
Combined Return to Invoice
very easy to deal with and i like the fact you give details where i can check your companies validity
Combined Vehicle Replacement
After looking through many policies on line I broke it down to a choice between yourselves and Easy Gap
Combined Return to Invoice
Combined Return to Invoice
Much cheaper than through a main dealer!
Combined Return to Invoice
Combined Vehicle Replacement
I was quoted £350 from the car dealer for 3 yr return to invoice............with 123 less than half that price for combined vehicle replacement.........I rest my case !
Combined Return to Invoice
Very straightforward to get a quote, good examples and easy to pay on-line.
Finance and Contract Hire Gap Insurance
Thanks for your help Jackie
Combined Return to Invoice
By far the cheapest GAP insurance I have found.
Combined Vehicle Replacement
Finance And Contract Hire
HI, I have checked other companies and you are so far ahead of them with your easy to read information and it was so straight forward to complete the application. The fee was a vast difference from others who will only cover 3/4 years. Thank You George McCallum
Finance And Contract Hire
Combined Return to Invoice
Excellent and very straight forward would use again and recommend
Combined Return to Invoice
Dead easy....
Combined Return to Invoice
Good thanks... nice and simple/easy
Combined Vehicle Replacement
Combined Return to Invoice
Good easy to understand, much better than the prices charged by motor dealers
Combined Return to Invoice
Dealer quoted me £299 - Gap Insurance 123 offered £67 - no brainer!
Agreed value
Thanks
Agreed Value
Finance and Contract Hire Gap Insurance
Combined Vehicle Replacement
Agreed Value
Even I could understand how to do it . So easy
Agreed value
No pressure sales
Combined Return to Invoice
excellent price, very quick and easy process
Combined Vehicle Replacement
Agreed Value
No codes or vouchers just a really good price and excellent terms
GapInsurance123 Agreed Value
Fantastic
Combined Return to Invoice
Totally professional attitude and went through all options with me. Would recommend this company to anyone
GapInsurance123 Agreed Value
Combined Vehicle Replacement
Will be back when we get the new A1 in September
Combined Vehicle Replacement
Really pleased. Explained everything very well. and much better than some of the competitors we tried!
Agreed Value
Thank you very much
Tom Marshall
Thanks for the Glass's Guide Certificate
Contract and Finance Gap Insurance
Easy Enough
Combined Vehicle Replacement
Combined Vehicle Replacement
Requested a call back and they called promptly back on time and where very helpful
Combined Vehicle Replacement
Excellent, phoned up for some information and was so impressed I phoned back to take out the policy. Very easy and pleasant to deal with. Thanks
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Thanks Mark for your help with the deferred dates and other bits
Combined Return to Invoice Gap Insurance
Good Policy, Good Price, Good service no complaints
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Would of liked to be able to pay monthly as if so I would have gone for a five year instead of three - GAP 123 Response Thank you for your comments Mr Childs at present we have no facility to pay monthly but you can always pay monthly on our sister website EasyGap.co.uk
Combined Return to Invoice Gap Insurance
Easy policies to understand
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Simple and a lot cheap than my dealer
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
Easy to use quote system
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
My mum has a policy with you
Combined Return to Invoice Gap Insurance
Called twice to confirm about deferring my policy both times service was excellent
Combined Return to Invoice Gap Insurance
Would recommend
Combined Return to Invoice Gap Insurance
Combined Return to Invoice Gap Insurance
No problems
Combined Return to Invoice Gap Insurance
Like the fact that I could read all the terms and conditions before I bought anything
Combined Return to Invoice Gap Insurance
Finance and Contract Hire Gap insurance
No pressure customer service was very good
Combined Vehicle Replacement
Wasn't going to bother it was £395 from my dealer but the sake of £68 seemed stupid not to.
Combined Return to Invoice
Good
Combined Return to Invoice
First class service from start to finish! Highly recommend!
Combined Return to Invoice
very very easy - thanks
Finance And Contract Hire
Excellent
Combined Return to Invoice
Very good, very reasonable price as well, thank you.
Combined Return to Invoice
Perfect, so much better than a 'rival' provider I spoke to
Finance and Contract Hire
I bought finance gap insurance. 2 hours later I got a call. I had picked a claim limit which was too high and I did not need that much. 1st time ever a company has taken the time to call to give me money back. Thanks everyone.
Combined Return to Invoice
2nd car 2nd policy. All good
Combination Return to Invoice Gap Insurance
Was happy with the price but even happier when I got £10 off as an existing customer. Thanks Mark
Combined Vehicle Replacement
Like the fact that I get paid on vehicle replacement. I may want the same car again but i may not and it is good to have the choice.
Finance and Contract Hire Gap Insurance
Helpful, quick and easy to understand documents
Combined Return to Invoice
extremely easy to use site. Quote was cheaper than others (not by much, but every little helps). Would recommend to others.
Combined Vehicle Replacement
Online process was quick and easy.
Combined Return to Invoice
Combined Vehicle Replacement
so far so good! really easy to set up and less than half the price of the dealership offer of gap insurance
Combined Return to Invoice
Combined Return to Invoice
Combined Return to Invoice
Very easy thank you
Combined Vehicle Replacement
Combined Vehicle Replacement
Satisfactory
Combined Return to Invoice
best price i could find on the net for motorbike gap insurance
Combined Vehicle Replacement
Easy to use quote system and I liked the fact that it covered the paint protection.
Combined Return to Invoice
Could not find enough detail on how to work out a claim limit. However was explained to me and it was much clearer. - Gap insurance 123 Response Thank You for your comments Mr Foster, we will look to make the information regarding claim limits and how they can affect you more prominent
Combined Return to Invoice
excellent thank you
Combined Vehicle Replacement
I was pleased to talk to your customer services advisor who clarified some terminology and the insurance policy for me. Much appreciated as she stayed on the phone beyond her working time today.
Combined Return to Invoice
Quick & Easy to use/understand
Combined Vehicle Replacement
Would give 10 out of 10 if I could! Excellent service
Finance And Contract Hire
excellent & competitive customer service
Finance And Contract Hire
Combined Return to Invoice
All good easy to use and complete payment
VRI Gap Insurance
Really easy process
Combination Return to Invoice Gap Insurance
Good price, good terms,
Combined Vehicle Replacement
3rd policy from you guys and as always fantastic service
Return to Invoice Gap Insurance
Fantastic
Return to Invoice
Top marks for service & price
Return to invoice Gap Insurance
Contract Hire Gap Insurance
At last someone who knows about contract hire gap insurance!
Vehicle Replacement
Straightforward and quick
Driving School Gap insurance
Return to invoice
Get first year with my own insurance so was not going to bother
Return to Invoice Insurance
Happy with service , system & price
Contract Hire Gap Insurance
Gap Insurance
Plain English & no hassel
Contract Hire gap insurance
Ultra Slick and professional
Vehicle Replacement
Could not find my documents at first but they where in my spam folder
Gap Insurance
Thank you Mark
Motorbike Combined Vehicle Replacement Insurance
Vehicle Replacement
Good service & value for money
Vehicle Replacement
A1 service
Motor Home Gap Insurance
Good Levels cover
Taxi Gap insurance
Cheers Guys
Gap Insurance
Gap Insurance
Van Gap insurance
Efficient and proffessional
Car Gap insurance
Would be nice if your sent the documents by post as well as email Response- ( we try to keep costs as low as possible but we are always happy to send out documents by post if requested )
Gap cover
Would of liked to pay monthly but this was loads cheaper
Combined Return to Invoice Gap Insurance
Cheers guys - Like the new site
Gap Insurance
Vehicle Replacement
A++++
Car Gap insurance
Taxi Gap Insurance
Got a special deal for the fleet
Taxi Gap Insurance
Cheers guys
Finance Gap insurance
Contract Hire Gap insurance
Bought my car on line and you where cheap them them on the gap insurance
Driving School Gap Insurance
My dealership could not offer me cover that would work if I had a pupil in the car. Was it is point of that?
Combined Vehicle Replacement
Super efficient
Vehicle replacement
Thanks again see you in three years
Combined Return to Invoice
Half the price and better cover
Contract Hire Gap insurance
Think that for the amount it cost it is silly not to
Return to Invoice Gap insurance
Not saying who but I was quoted over £895 by my dealership for cover I have just bought from you from less than £100
Lease Car Gap Insurance
My last car was written off and i do not want to take a chance with this one
Contract Hire Gap insurance
My dealership could not offer contract hire gap insurance
Motorbike Gap insurance
Chuffed I remembered just inside the 6 months I would have been gutted otherwise
Return to invoice gap Insurance
Where is your face book page?
Contract hire Gap Insurance
Cheap price easy systems
Agreed Value Gap insurane
Clear and Infomative systems
Vehicle Replacement
Nice lady on the phone when I called
Finance Gsp Insurance
Would of liked to be able to talk to someone after 7 pm.
Combined Return to Invoice Insurance
100 % would recommend
Combi RTI
The the pennies it cost seams a no brainer
Finance and Contract Hire Gap insurance
Super service, easy, simple and cheap!
Vehicle Replacement
Excellent Service
Finance and Contract Hire Gap Insurance
Hope I do not need it
Vehicle Replacement Insurance
Hope it is as easy if I make a claim
Motor bike Gap insurance
Liked the personal touch
Agreed Value
Quick, Slick and Simple
Vehicle Replacement
Would use again
Combination Vehicle Replacement
No problems
Contract Hire Gap insurance
I work for a dealership and I could not get it for my partner this cheap
RTI
Good Value
Combination Return to Invoice
Glad I did not have to mess around, quick and easy
Replacement insurance
Good system for quotes
Contract hire Gap insurance
Please remember my renewal notice this time. In responce (We have now introduced an email renewal system. Thank you for letting us know and for the suggestion)
Vehicle Replacement
My dad has a policy with you
Vehicle Replacement
Thanks have put a link on our staff website- Think i should be on commission by now. Lol
Invoice Protection Gap Insurance
Speak to you next week when Lynda gets the Mini
Combination Return to invoice for driving schools
Liked the policies
Agreed Value Insurance
No pressure, no hard sell
Motorbike VRI
Could not find Vehicle Replacement for my bike anywhere else, top marks from a happy biker!
Finance Gap insurance
Will call when the private plate goes on. Thank you Mark
Invoice Gap Insurance
Would of like to be able to get tyre insurance as well
Gap Insurance
Really impressed I could speak to someone at 6.30 at night, got cover sorted in 10 minutes
Lease Gap Insurance
Have our fleet covered with Contract Hire Gap with these guys, quick and simple every time.
VRI
Don't normally do this but I was so impressed with the level of service I had when we bought the Honda. Special Thank you to Jacquie
RTI
Looking for my third policy with GapInsurance123, been impressed every time
Taxi Gap Insurance
I needed cover for my taxi for as long as possible. Found I could get 5 years with GapInsurance123 which was cheaper than the dealers 3 year cover
Return to Invoice
See you in three years
Combination Return to invoice
Wanted to pay monthly like on the EasyGap system but preferred this level of cover
RTI Gap Insurance
Thank you for taking the time to explain my options. Found a deferred policy that was the cover I wanted
Return to invoice Insurance
Easy to use system
Contract hire gap insurance
Have bookmarked you for next time
VRI Gap
Had no idea about the different types of Gap Insurance until I spoke to these guys. Saved a fortune off the dealer price as well
Contract hire Gap
Liked the way you explained it
Contract Hire Gap
Really easy system to use, and the best price I found too
Return to Invoice Insurance
Finance company wanted to charge me over £250 got it from you for less than £70
Vehicle replacement
No gimmicks, no fuss, super price
Return to Invoice Insurance
Shame you don't do car insurance
Vehicle Replacement
Good Value & Good Cover
Finance Gap
Excellent
Van Gap Insurance
Cheapest on the net
Vehicle Replacement
Thanks for being patient
Invoice Gap insurance
Existing customer although last policy through EasyGap but this time wanted the five years
Combination Return to invoice
Thank you
VRI
Thank you Jackie. P.s I love the car!
Combination Return to Invoice
No fuss webiste, good price
Combi Return to invoice
Wish I had done this on my last one
Vehicle Replacement Insurance
Do you offer key insurance?
Invoice Insurance
Called you by mistake trying to get hold of the dealership. Glad I did!
Return to Invoice
Found you on which gap insurance review
Combined Vehicle Replacement Insurance
Pleasure
Combined Vehicle Replacement
2nd policy, loyalty discount helped
Combined Return to Invoice
Liked the website was simple and no nonsense
motorhome gap insurance
Documents where easy to understand
VRI
Thanks for the help will claim limit
Gap Insurance
Lets hope it is as easy if I need to make a claim
Taxi Gap
Thanks
Gap Insurance
Got a fantastic deal on the Golf and the dealership was amazing but they could not get close on the gap insurance
Gap Insurance
The dealer could not get to close to terms or price
Motorbike Gap Insurance
Found you on a mike forum
Agreed Value
Thanks for the help on the glass's guide value of the Primaster
motorbike gap insurance
1st time I used you normally get it from the dealer but cover was good, and price was excellent
Car gap insurance
Deferred the start date so really pleased I did not have to pay for the first year
Motorbike gap
Less than half the price of my dealer
Lease car gap insurance
Would of been nice to pay monthly
Contract Hire Gap
Was recommended by next door neighbour
Return to Invoice Insurance
Spoke to you twice both times customer service was excellent
vehicle replacement insurance
Easy to use, good price
Return to invoice
Do you do car insurance as well?
Combined Vehicle Replacement
At least if anything happens now its done
Contract hire gap
Why don't you do tyre insurance as well? It would have been easier to get everything at the same time.
Combined Vehicle Replacement
Thank you
Return to Invoice
Although I spoke to you over the phone I just prefer to use the computer system when it comes to entering credit card details.
Vehicle Replacement
I would kick myself If I did not do it and then something happened.
Agreed Value Gap insurance
I was disappointed I could not get the return to invoice insurance as I had had my golf for over 9 months. Just wish my insurance company had told me about this when I changed everything over.
invoice insurance
Glad I called I would have gone for the wrong claim limit.
vehicle replacement
Thanks again Jackie all the best Bob & family
Motorbike Gap insurance
Don't think My dealership was too happy.
Taxi Invoice Insurance
It took ages to find someone who could cover me as I use my BMW in my job as a chauffeur. It would be nice to be able to pay monthly
replacement insurance
I had to call to get the existing customer discount, perhaps you could put a section to allow for this instead of having to call.
Vehicle Replacement
Will be back as soon as we get the reg number for the Colt.
vehicle replacement
Thank you Mark
Motorbike Gap insurance
Thanks
Contract hire Gap insurance
Got my DS3 on contract hire and my leasing company wanted double the price and they did not pay towards my excess.
Return to invoice
This is our families third gap insurance with you and so far so good.
Vehicle Replecement
My Fiat 500 was stolen and I did not have gap insurance on it. I will not make the same mistake twice! Thank you
Vehicle Replacement
I got five years cover for less than half the price my dealership wanted to charge and it is a higher level of cover.
Replacement insurance
Easy to use, good price, hope I never need it.
Vehicle Replecement
This is my second policy from you and yet again you have done this Yorkshire man proud
Finance & Contract Hire Gap Insurance
I showed the documents to my dealership and they could not get close to the price
Return to invoice
Lots cheaper than my dealership and no hassel
vehicle replacement
I called and spoke to a lady who was very nice. No pressure and nothing was too much trouble.
Combined Return to Invoice
Good Price, excellent help on the phone and super quick
VRI Gap Insurance
I thought that the price was for the one year not the three. Will be back in September when my partner gets their new bike.
Combi RTI Gap Insurance
Read the Which Money report and found you. Thank you Mark