Customer Service Lines Open Mon-Fri 9am-6pm
Closed Saturday & Sunday & Bank Holidays
Why not scroll down and see what our customers are saying about us ...
At GAPInsurance 123, we welcome feedback, good and bad alike. In fact, since 2011, we've used your feedback and comments to improve our website functionality and even to help design new policy features. We know that it is only by listening to you that we will be able to constantly exceed your expectations about the way in which our policies perform and our levels of customer service.
Testimonials or reviews are left in a number of different ways. The testimonials below have been completed online after the purchase process.
We used Ekomi for many years to collect reviews. Unlike other review systems, we had zero control over what customers said. It also means that only customers who have used our services bought policies, or made a claim could leave feedback. They sent out an email asking for feedback. This was then displayed in the Ekomi review system. We could respond to any review, but we could not delete, change, alter or influence them.
We stopped using Ekomi as part of a strategic Group alignment. As per their contract, we can not display them on their website; instead, we now have to display the reviews internally.
We have recently changed to Feefo, who again are independent. Again we can respond to a review but never alter, modify or delete a comment.
So if you do buy a policy or make a claim, you may be sent a request for a review. All we would ask is that you give your honest feedback.
GAPInsurance123 has also received reviews on the likes of TrustPilot and Google Reviews.
To date, GAPInsurance123 has received a total of 10,724 reviews across all platforms highlighted, with an aggregate average score of 4.91 out of 5. (as of August 2023)
Easy straight forward and good value.
Really easy to understand, good value, simple to set up
Very impressed with the help I received over the phone from **** explained my options very clearly and guided me through the process of applying for cover. I've used GapInsurance123 before and am very happy to do so again!
Nice and easy
Amazing & easy
Always easy to do business with and staff are very helpful and efficient
Thank you Jackie for your help. Highly appreciated for great service...!
Quick simple process, appreciate note about 12 month vehicle replacement may be covered on my insurance already, it was.
I called to clarify a couple of things before purchasing and spoke to a lady called Jackie, very pleasant and extremely helpful. I wouldn't hesitate to recommend GAP 123.
Great service, very friendly call handler
easy site to used very pleased with price
VERY EASY TO USE AND COMPLETE. EXCELLANT PRICE HIGHLY RECOMMEND.
Very quick an easy, but the only slight disappointment is that is no where to get your existing customer discount on the web site. You have to phone for that and if you need the cover to start at the weekend you miss out. Shame.
Really easy to understand and follow.
Really easy to get the insurance, it was all done and dusted in 2 minutes. Excellent would recommend.
Clear and easy to do the policy. Thank you
Extremely easy to use and understand.
Lovely and easy, we used the service for ourselves a month ago and were happy to return again for our daughter. Thank you.
Easy to use information boxes and examples very helpful
Extremely easy to set up policy, everything explained in plain English, exceptional value and will be recommending you to anyone who asks me about GAP insurance. 5-Star & 11 out of 10!!!
very easy and straight forward to use this site
How was easy that! Quote in seconds, bought in minutes. Dealer wanted Â£400 and gapinsurance123 quoted less than 1/4 of the price. Happy customer! Lets hope I don't need it, but if I do I'm glad I can rely on my gapinsurance
nice and straight-forward online purchase and website, thank you, I was able to move both forward and backwards in the document when configuring my cover, why cant all online sites work as easy as yours....??
Very easy to sort out this insurance. This is the 3rd policy I have taken out.
Clearly presented and well explained thank you .
Arranging my gap insurance with you guys was indeed as easy as 123. 5 Stars from me.
Great value for money actually 15% of the price quoted by my main dealer! Thanks, Sam
straight forward to set up & a lot cheaper than the main leading car dealers.
Excellent so far, but the proof is always in the pudding. hopefully I will never need to make a claim.
Very good. Used before for partner's car 3 years ago
Simple and trouble-free procedure. Great value compared with dealership offering.
Excellent. Easy to understand and good value for money
Fast and easy. Thanks
Quick and easy to purchase, very clear guidance and definitions, better cover than other competitors for motorcycle Gap insurance and cheaper. Great!
Excellent price and easy to use website
Very easy to set up online and a low price to pay for peace of mind on a brand new car!
I Have used you now for my gap insurance for a few years now and find the process very easy and quick. Thanks
Very straightforward transaction and competitively priced.
Absolutely amazing. Simple, straightforward and easy to get a quote. I wish I used this provider for my last car, I would have saved over Â£200.
Excellent - good choice of cover - great price - clear English and documents sent straight to my email address. I tried 3 quote engines or at least what I thought were quote engines and was told I'd get a call back with the quote -- it never happened. Very pleased.
Very good. I had a query, phoned up but you were busy. A polite lady took my number and a salesman rung me back.
simple process to buy online
So far so good. Website easy to use and all information clear.
Easy to use website, thanks.
Very user friendly website, very competitive price
Excellent. Very user friendly website. Very competitive price. Would recommend.
I hope it is good if we need it. Thank you
Great price, easy to set up.
After researching various different outlets I chose GAP Insurance 123 as it appears to give the best value for money, just hope I never have to claim on the cover I have taken out.
very easy process and much cheaper then the dealers.
Very easy to complete online, good reviews well explained on the site.
Great Service and very easy to use.
I was nervous about finding GAP insurance for my self but when the dealer I bought my used car from wanted over Â£350 for GAP I looked around and got cover from gapinsurance123 for less than half the price. Great website with explanations of what the different types of GAP cover helying you to decide which is the most suitable product for you.
Easy transaction, good information available.
Great price compared to dealership. Customer Service Advisers are professional and courteous.
It very easy to complete, but I was a bit annoyed that after paying for insurance, there was a note about saving money this weekend. This was not there before I completed the form. Also confirmation invoice is still to arrive, as I write, [25 minutes after payment] Dear Mr Stevens, Further to your review, we never offer any further discounts or any discounted weekend offers, instead we believe in offering the best price first time and every time. You may have been sent some form of marketing from another provider. With regards to the confirmation email, that can be delayed slightly due to the volume of policies purchased at the time of completion. We must also advise for you to double check any junk or spam filters in case we have been re-directed. Kind Regards, Customer Service Team
Second time I have used Gap123. Very easy to set up.
Website easy to use. Really happy with the price. Thanks
Quick and easy.
Very simple process, terms and conditions clear and easy to understand. Saved 60% of the premium Dealer was offering. Well Recommended
Easy to use and much cheaper than dealership GAP insurance
fast, easy & convenient, great price
Very quick and easy to process. Will use again for sure.
Easy step by step process and good price.
Quick and easy - great! Thank you!
Simple as 123
Quite an easy procedure to set up GAP insurance at a great price quote
Easy good and competetive
Excellent - all of the information that I required to make an informed purchase was easily available and laid out in an easy to access and understandbale format and the price was excellent too.
Easy site to use. Straightforward and good value.
Very simple and clear.
Great price, easy to use website Excellent support from their sales team to help me clarify the type of GAP insurance and level required.
Seamless, easy to get the quote and the customer service representative helped greatly with the questions I had on the quote. Altogether a very straightforward transaction and at a very good price for the product.
Really easy and quick to get a quote and buy Fab !!!
Great service easy to understand.
Very easy to purchase and I found the examples very helpful. Hope I never need to make a claim but I have piece of mind with this insurance.
Easy buying experience
excellent - thank you - v easy navigation to the desired product
Very easy in dealing with the gap insurance and best price available.
EASY ON LINE INFO AND COMPREHENSIVE INFORMATION
quick and easy to get a quote
it is FAB
Quick and easy to complete form
Really nice and easy great site and information deferred date very helpful
Very easy and straight forward!
Excelent very easy to complete
Quick & easy
Very well explained. Clear and concise.
Very helpful, informative, efficient & easy.
Very easy and good price too.
Easy to navigate and complete details. The policy document is easy to read and in plain English. Also excellent value compared to others
Easy to complete and purchase, just so long as the claiming part as is straight forward for anyone to be unlucky enough to need to claim on their policy then this seems a good company with good products.
Very easy website with clear concise instructions.
Easy to follow instructions, would highly recommend.
Easy to understand and complete my information.
Quick & Easy
Very good and fast. The way it should be in this day and age.
All very easy and far less confusing than other sites I had looked at
Quick and easy
Very easy and excellent
I was impressed by your website, compared to others I checked. The information was laid out in a clear, easy to understand format. The only slight issue I had was with getting your website to send my saved quote to my email address. It just didn't happen despite many attempts.
All fine after web site eventually allowed me to change Mr to Mrs and alter date of registration.
Easy to use good price.
Very quick and easy to complete questionnaire All signed up within 5 minutes.
Good as always
Quick and easy to use
Great as always. My 5th policy
Great website, easy to use.
Very easy and a good price.
Very quick and efficient
Easy, used you before.
All very easy and self explanatory
Competitive price !!
Very clear, quick and easy.
great - easy and the best price I could get online
Got my gap insurance within minutes! and very reasonable pricing!!
EASY TO GET A QUOTE AND BEST PRICE.
Straight forward and simple to get a quote and complete purchase. I also rang the customer service number and went straight through without having to hold. Great service.
Smooth and uncomplicated.
Very easy to use site, gain quote and select/pay for insurance. This company came recommended by a friend and I'm glad he gave me the tip. Better value than the GAP insurance offered by the dealership.
Set up process fast and efficient. T&C's clear and worked examples very useful.
Easy and quick to complete
Very easy to use! Loved the examples feature on the different policy options - makes it really easy to understand and choose. Good website - all done in mobile with no issues at all!
Really straightforward purchase - just hope I never need it!
Easy, quick, good value
Clear and user friendly english
Quick, Cheap & Easy
That was too easy lol!
Very straight forward
I have done policy online as I am registered keeper although my wife is main driver. We are both fully comp on car and also I have done it on the private plate that will be going on car approx 2 weeks after purchase. Other plate which will be put on it initially GJ17VAF
Didn't like your site.. got as far as payment page then it wouldn't let me go further at Â£72 for the premium so started again and quoted me Â£89 for the same cover so then tried it on my phone and hey presto back to Â£72 Hassle I could have done without
Where's the policy?
Fine. Different cover options could have been explained more clearly though.
Easy to use website
My Agreement is actually (In the eyes of the law) a Hire Purchase Agreement. After discussion with you I was advised to use PCP on the scheme selection (also Hire Purchase). Perhaps a clarification on the website is required.
A bit confusing regarding delaying start date.
Very good, easy to read and understand apart from the question re Claim Limit Cover, how can I know how much a Â£13000.00 car is worth at 12 months old if it is written off? I have assumed Â£5000.00 would be adequate but some comment from you would reassure me. Margaret Pearce
You were recommended by a colleague and are Â£200 cheaper than car dealers option so thank you
GOOD WEB SITE AND COMPETITIVE RATES.
Good and easy to follow instructions.
Clearly explained on different types of GAP insurance. Peace of mind in that also if made incorrect decision can obtain refund as Sunday and no one available to discuss.
very easy to use website - found company via Which?
Good - excellent quote and easy process to take out policy.
Couldn't access the Â£59 price advertised
excellent no problems
As easy as 123 would highly recommend!
The process was straight forward. The cover seems to be what I want. The price was much as expected.
Easy to use website really competitive prices.
Good web site, easy to work through and understand and coupled with competitive prices the GAP insurers for me.
Quick & Easy
Very easy to do. Much cheaper than other companies too.
Very easy to navigate the website and information was fully comprehensive and easy to understand.
Excellent and straight forward. This is my 5th policy with you.
Very helpful thank you.
This was a very simple and easy to understand process. Everything was straightforward with clear explanations of the different types of policy so much so that I didn't feel the need to call and did my policy on line.
Quick and Easy. The examples on each of the options really helps you to understand they customer needs. Not only that, its over Â£200 cheaper than the dealership quote for the same thing
Easy process to quote and buy at a competitive price. Just hope I don't need to call on it!
Quick and Easy!
Simple and straight forward application process. Rating is based on the application process.
Could do with a Vehicle Search instead of manually entering car details.
Easy and straight forward to get a quote. Website very user friendly.
Great, easy to use website and payment options. Very competitive quotes. Would definitely recommend.
Very easy to arrange. Excellent price, saved Â£241 rather than getting GAP from dealer I brought car from. I would recommend this to anyone.
very easy, thanks
We hope that we do not need this cover which was easy to set up and pay for. If we do ever need to us the policy we hope that the claim process is as easy. Thank you Mr and Mrs DC Hartshorne
Excellent Website! Easy to use with many helpful features. Had occasion to phone to ask about something in Key facts viz. No. 5 Geographical Area. Pleased to get through quickly and given clear explanation.
Easy to use & informative web site. Very clear information throughout the process allowing informed choice.
Best price by far. Quick and easy to get cover.
quick & easy
very good so far
Very satisfied thanks ... good and informative details with easy to follow entries .. here's hoping I never need to claim but good to have peace of mind knowing that you will be there to help if needed....Thanks Again.
Very good, so easy to set up
So easy to set up and Â£270 cheaper than the same cover my dealer sold me identical cover for, I managed to cancel within my 30 day cooling off period. Thank you 123.
Ok No Problem with Quote or Price
Competitive quote and easy to use website.
Fantastic value. I did several searches & found Gap Insurance 123 to be the cheapest.
Easy to find quote and to make payment.
Very easy to use website. Cover at less than half the price offered by the garage
Easy to use. Clean and simple. I just hope that should in the event we ever need to make a claim, that too is as straight forward. Nick
Well designed website, easy to gain a (competitive) quotation and see key benefits, easy to purchase.
So far my experience was brilliant. Straight forward and quick! Thankyou
quick and easy purchase
Concise information, easily understood and simple to process.
Great advice. Really friendly team.
Easy to get a quote; easy to buy a policy; easy to understand the different options, and when I did have to contact customer service, they were quick, polite and efficient. Perfect!
Great site, easy to understand and quick to check out. Thanks 123
One happy customer Easy to use and navigate the system. Good Price.
Great. Easy to use and extremely quick. Very satisfied.
Fast no fuss online quote which was the cheapest by a long way
Getting the quote was as easy as 123 ......... Obviously cant comment on claim service, no disrespect to dedicated staff at gapinsurance123 but hope I never need to test it !
Straight forward & self explanatory
Website very easy to negotiate and all completed in a very short time. Great service
So far so good, easy to use website with lots of clear information that is easy to follow
Easy to complete the form. Excellent website
Nice and easy thanks
First class easy to understand. Hope I do not ever need to use it. Thanks
Easy to use! Thank you.
Very easy and professional to use
Quick and simple
Easy to apply and brilliant quote. Thank you.
Cheapest on the market. Quick and easy to use!
Excellent, thank you. Very simple process.
Very satisfactory, thank you
Very quick and easy.
Excellent website Very user friendly & easy to navigate Thank you Regards Gary
Great Service. The representative was especially knowledgeable and helpful throughout!
Very easy to use site quick and simple procedure,
Very easy! The examples made it easier to choose the right product
Really easy process, great price. Hopefully I'll never need this, but if I do, that is when my opinion will be formed entirely.
Really easy to understand
We were unsure about Gap Insurance until we spoke to your representative. He was most helpful and informative, not in any way pushy. I would happily recommend your company on the strength of our experience today.
Easy and straightforward
The cheapest I could find with the additional benefits. Gives me piece of mind that I won't now hopefully get stung from my insurance company if the worst happens.
Very impressed, good detailed explanations and easy to buy from!
Excellent service hassle free. Proof will be if I ever have to use it :-)
Easy to do and we've had a previous GAP Insurance with you via Easy GAP - Â£230 cheaper than the dealership we brought the car from. Thank you.
very good, very straightforward
QUICK TRANSACTION VERY GOOD NO HUSTLE...
simple. easy to use
Fast, clearly explained and CHEAP!
Very quick and easy; a 1/4 of the price of a dealership
So far great service!
EXCELLENT SITE, EXCELLENT PRICES.
Good website, useful information and competitive pricing
Great explanations and examples to help me choose the right cover.
Extremely quick and easy, great price, saved me over Â£200 compared to GAP insurance offered by the dealer.
Easy and convenient application process
Excellent, straightforward and easy to understand.
Very good service
VERY QUICK AND EASY TO COMPLETE.
Easy to use Website 4 Year cover for Â£99 A lot better than the Main Dealers price of Â£299, saved ourselves Â£200 along with an extra years cover!
Very easy to buy the insurance.
Easy process and competitive price
seems very quick and easy I hope I don't need to use it.
Excellent site easy to use an explanations of insurances offered extremely well presented.
Best price I could find.
good, nice and simple to arrange.
Excellent thank you.
Application seems very straight forward and easy to apply
Quick and easy - also helpful customer service when I called with a quick query in regards to the quote.
Great! Very easy.
excellent service easy to follow website straightforward, all round good experience.
Great. Picked up phone to check car was on glass list (no longer accessible to consumers) and told rare bmw e61 m5 touring was in there - surprised how quickly this was answered. Many thanks
Quick and easy as 123 with total protection for a small premium!
Great 2nd time I have used you with no problem......thanks
easy process and an excellent price for the cover available
cheaper than the car dealer quote.
Very simple and easy.
Excellent - thank you.
Very easy and clearly explained. Liked the example.
Really user friendly website with helpful information.
Very easy to use and a very reasonable price
Excellent, the service was quick and efficient and my small query was dealt with without fuss, I did not have to wait for ages to talk to someone and the best part was the price, which was very competitive.
Very good clear and easy to follow instructions.
Good. Straightforward site and well explained covers.
VERY EASY AND QUICK TO USE. VERY CHEAP
Very easy and straightforward Regards Lee
Easy to use website and quick to get a quote. The examples make it easy to understand which product is best for me
Very simple and easy to use, very happy
Excellent very easy to use - extremely happy with this as I was considerably over quoted by the garage I bought the vehicle from thank you
Great website, easy to navigate and competitive quote.
Very easy to arrange cover online, very competitive pricing.
EASY AND STRAIGHTFORWARD WILL RECOMMEND
Very good, straight forward website
Excellent. Nice and straight forward to purchase my gap insurance. Plus other reviews are great too, which played a big part in which company I chose to use. Thank you.
Very good prices and a website that is clear and easy to use.
no problems at all everything very straightforward and simple
Very simple and good price.
Site was easy to navigate around, although I still a little unsure if I have completed this correctly. Dear Ms Sherwood, Thank you for your feedback. A member of the customer service team will arrange to give you a call this afternoon to run through how the policy works and to discuss the features and benefits of this policy. We will also discuss the features and benefits of the other policies on offer to see whether or not they are more suitable for you. Kind Regards, Customer Service Team
Website was easy to use, policy was comprehensive and reasonably priced - can't comment on their actual performance as I've only just purchased the policy - hopefully I'll never find out!
Information clearly explained, website easy to navigate and very competitive quotes
Really quick to purchase online!
Very easy and straightforward. Good, clear information
Simple, quick and cheaper than the competition!
it was easy to find the correct policy for our needs.
Easy peasy to get a quote and at a great price.
Great Very Helpful M***** thank you.
Quick & Easy
Your price beats all other websites. Thank you.
Really easy to use website and the prices are extremely good. An easy and pleasant experience, and a HUGE saving on main dealer quotes.
Very good Nice easy site to use
Easy to use and quick
Seems very easy and straight forward. Competitive quote - hope I never need to use you though!
very easy transaction thank you
Simple to set up - just waiting for the documents<p> <br> Gap Insurance 123 - Dear Mr Graham thank you for your feedback. Your documents have already been sent to the email address you entered. Please check your junk or trash folder as depending upon how sensitive your spam filters have been set they may have been re-directed to a trash folder. <p> Kind Regards<p> Customer Service Team
Good information, easy explained, site easy to use, good price
Great service, easy and professional, will use again.
fast and easy to set up
Very easy and helpful service. would recommend to others
Very easy to follow website. One question to query via phone. Very quick and helpful in the answer. A very good experience. Other web sites could learn a lot
Very pleasant. Site very clear and easy to use - takes the customer logically and painlessly where he/she wants to go..
easy service - great on the phone too, hope i never need to use you but peace of mind is excellent - thx
Excellent. The information on the website allowed me to select the appropriate policy without using the phone.
Really simple process
great easy to use site with the best prices I could find
very easy and simple to use website explained everything so easily on website customer friendly
Quick and easy to use, competitive price!
Quick and easy to use - recommend
easy to understand and use - not all gap insurance websites are like this!
Great experience,easy to use site
simple & quick to use
Quick and Easier. Was reommended to use
I phoned the help line number, immediately got through and knowledgeable person who answered all of my questions. Very good service.
Very please with the GAP insurance cost and the conditions offered. Would recommend to others
Good, easy flow for data input simple and direct
Very good website and guidance. Extremely easy to complete. I was unsure of what I needed as this is the first time that I have changed a car on PCP with finance and didn't know which GAP insurance type was best for me. Your website give good information allowing me to select according to my needs.
Cant comment on the claims service as only just bought. I would however say the pruchase process is quick and easy and by far the cheapest I could find in Jan 2017.
very easy to set up gap insurance with you
Easy process to follow and appears to be competitively priced
EXCELLENT... THAT WAS SMOOTH AND QUICK... THANKS
Thank you for making the purchase of GAP insurance so comfortable. Tim Fowler Certus Cars Chauffeur Service
Very easy Process
Very easy website,
Excellent I had a question and I called your help disk this was answered quickly and professionally. Your agent (M*****) was able to answer my question speedily and set my mind at rest. I was then able to complete my on-line quote and received an email within minutes with a link to all my paperwork. I used you as my son supplied me details of your service which he has used previously.
This the 3rd policy we have had from you. Always satisfied with your service and competitive rates.
EASY TO SET UP, FULL DETAILS ETC GIVEN ON WEBSITE
easy to use and competitively priced.
Easy and great cover at a great price.
Very easy to select the options that were important to me, and easy to complete the transaction.
Smooth and straighforward. Thanks
excellent, quick and easy to arrange!
Great customer services very helpful and website easy to understand a quick. Definitely recommend. Thanks!!
Clear quotation system and great price!
Easy to tailor a policy to your needs and much cheaper than anything offered at the local dealer.
Very easy to apply and far less expensive than dealer policy.
Its truly is as easy as 123 - does what it says on the tin!!
Easy and straight forward.
Applying for the insurance excellent however the proof of experience will be if we ever have to claim.
It really was easy as 1 2 3!
Very easy to arrange
Simple and smooth.
Very easy to understand and use - thank you
easy and quick to use, peace of mind done in minutes
Great, easy to use website with clear information on options and terms and conditions. And you are a third price of the dealer quote.
Quick easy and very good!
Excellent so far, extremely easy process and alot cheaper.
your site took a while to open the get quote window . However once operating every thing was easy and fast . Your quote was the best value indicated across many sites E. Hartlebury
easy to buy hope if I have to claim its just as easy
Website straight forward and easy to use. Reasonably priced product.
very easy to sort out.
Very good website, easy to use, and good explanations of policy details.
Quick, simple and hassle free
this was easy to complete with answers to all questions easy to find by clicking the exclamation mark next to each required section
Fast and simple to complete... competitive prices. Very good!
Nice and easy to buy policy online ðŸ˜€ Hopefully get a 5 star service if I need to make a claim ðŸ‘ðŸ»
Excellent. Speedy quote and small amount of personal information required. the system was easy to navigate and the price was right. Thank you.
Very simple, easily understood and hassle free!
It was great
Easy as it comes.
Good prices and conditions appear less onerous than competitors
Very easy and quick
It was very easy experience fill in. .well done!
esay to do vast saving on dealership offer
The application was fairly simple and the price wouldn't be beaten anywhere else that I searched :-)
Very easy, thank you
Cheapest cover found online. Saving a small fortune compared to the Honda dealers quotation. easy online purchase. I hope that I never have to find out if claims are paid as promised.
excellent value compared with main delaers
Excellent - easy to interpret with the examples given.
Easy to quote easy to pay, 1/3 the price of Audi and covered for an extra year, hope I never have to use
Very easy to use
Clear and straightforward
easy to use......good site
Very good set
Simple and easy
Simple, easy, fast and clear. Would use again and recommend.
Very easy to follow site. From what I've heard you provide good value gap cover, let's hope I never have to use it!
Fine so far.
Easy to use
Quick and simple. Happy customer, with piece of mind!
Straight forward and easy process!
Straightforward, all required information easily available.
Very quick and easy to set up, lets hope I never need to use it!!
easy explanation of types of gap insurance not given with dealer
quick and easy service :D
Very easy to use, good competitive prices
Quick, easy and competitively priced.
The site is well set out and easy to follow. The price is competitive and now I just have to hope I never need to make a claim!
Very easy site to use and explained everything I needed to know well. However I do hope never to have to use the insurance just purchased!
Good Price and easy web site to use
Simple, easy to understand terms and conditions. Easy to complete details, excellent web site.
Extremely easy to use and understand web site and also the best price. I hope that I never have to see how good they are at paying out. But I'm now covered and that's the main thing.
very simple and to the point.
Easy to use, cheapest quote found. Simple transaction
Very competitively priced policy. Easy to use website form / questionnaire. Obviously, hope we never have to make a claim on the policy, but it's a reassuring safeguard just in case.
Sign up process very easy. Good and clear website to use. Reviews are good, so hopefully in the unfortunate event that I need to use will be as easy to complete.
Clear process with easy defined options.
Must be the easiest website i have ever come across! Clear simple and quick - and less than a third of the price quoted by the main dealer!
Quick and simple!
simple enough but then had to think about the claim limit as this wasnt obvious which is best. Did look at an unlimited policy but more expensive.
Very good, easy to understand an straightforward. Good price. Can't comment on the service, and hope not to need too.
Once I got used to my new tablet navigating was quite straightforward.Thank you.
Straight forward. Like the simple examples of which level of cover to buy
Smooth online application.
Very straightforward and quick process; competitive quote too!
Easy to complete perfect
Easy to buy. Details explained in plain jargon free English!
so easy to do all done in less that 10 minutes
EXCELLENT, VERY COMPREHENSIVE GUIDANCE NOTES
Good website, all clear and easy to understand and use.
Thanks for quick and easy service
Easy website to use, well laid out and good pricing
Is there any chance you could send my policy documents to [email protected] please? My email was submitted incorrectly. Very easy to understand and the website was straight forward. Good Morning Miss Brook, Of course, we have updated your contact details and re-sent the automated email with your documentation attached. Kind Regards, Customer Services
Everything seemed fairly clear and straightforward. Quick and easy to set up. Price was competitive.
we shall see.... (:
Seems very easy cheers A+
Really quick and easy process from quote to payment. Very competitive among other providers.
Easy, straight forward, clearer than many sites and best price to boot - thank you!
Great! quick and easy...
very easy to use and love the simple quote feature no weird questions
very straight forward and clear
easy to use and good value
Good price...dealer price was crazy! Purchase was easy. Very happy, just hope I never need to claim!!!
really good, easy, good price, but a little more description surrounding the purchase/ registration date of the car would be appreciated
very simple and straight forward good value
Very good! Very easy to do online along with helpful advice over the phone to confirm certain details! Also good competitive quotes! Thanks!
This seemed to be the cheapest online quote that I found regards lease gap insurance. Easy site to use.
Quick and easy
Good; Very straight forward.
so far so good! Lets hope I never have to make a claim though!
Very Good. Quick and efficient.
Quick, easy and a competitive price.
The system was very easy to use and make clear all the terms and conditions that a lot of other places would have hidden. Found the experience 5 star and will use again for my next cars. Thanks
Website incredibly easy to use. All products very clearly explained so as to make it easy to choose the right type of cover. Very sensibly priced for the level of cover, certainly a breath of fresh air in a world of overly complicated, rip off insurance companies.
Very easy process!
Very quick and easy to find the GAP insurance that suited my needs.
Excellent, nice clear and to the point T&C's. In my opinion 3 yrs piece of mind is money well spent. Hope I don't have to use it though.
Simple to use and very quick - great
nice clear and understandable policies easy to use thanks
Quick and easy service. Thank you
easy to setup
Very easy to set up - I hope I never need to use it!
Good Value and straightforward
Easy to do and purchase however the examples could be set out more clear with regards to the contract hire. The examples are only really showing for return to invoice.
Easy to follow, clear descriptions of policies.
very user friendly site and easy to choose appropriate cover
Best price for the cover, very easy to use, good explanations, I'm very happy!
Easy to get a quote and also to purchase; no hassles..
Excellent so far, but I have only made payment. Straightforward and well explained. Thanks
very good and easy to fill information
Very easy to buy. Looks good value
thanks it was easy to set up
Very slick website and competitive premiums. What more can you want!!
Quick and easy to use. Gave me all the answers i needed before buying. The best price on the web I've seen.
Very swift and easy. Thanks!
An excellent price and a considerable saving on the Dealer's option quote!
Nice and straight forward. Thank you.
Easy to use Thanks
easy and reliable great love it
It was really easy to insure the car with everything well explained.
very good experience
very positive very quick
very easy to set up on line hopefully i wont need it.
Nice and simple to use without ads of unnecessary questions.
Easy to follow and met my requirements
Quick, and a good website to work off!!
Very straight forward to get a quote and purchase a policy
very easy to use
excellent value. The garage wanted over Â£400 for this cover
Easy to navigate website. good price and good internet searches reviews.
EASY AND SIMPLE
EASY AND SIMPLE
Very easy to use the website. Would recommend to others.
A painless, straightforward experience! I have covered FOUR cars with GAP123 over the years. Never had to claim, but the peace of mind is unbeatable.
Very Good, Quick and simple
Very quick and easy. Good value compared to Dealer offering/
simple and easy thanks
Nice user friendly website.
Very easy. Clear description.
Quick, easy and a competitive price.
Having looked into GAP insurance my decision was to go with Gap123 for my new vehicle. The process on line was simple and the site was informative. Like all insurance the proof is always at the other end when the insurance needs to be invoked. Hopefully I will not have to test it and this provision will just provide security and confidence over the next few years.
Website nice and easy to use and understand, very informative without over complicating. Quick and simple process.
Quick and easy quotation and purchase of policy
Easy straightforward transaction
The advisor I spoke to was extremely helpful, explaining the cover I needed. Great Service, well done!
Very clear and easy. Good value too.
Quick and Easy to follow Online Process to purchase.
Easy to use site and well explained
Very good: easy to use with good explanations if not sure.
Decided to telephone and ask for details, was recommended the product I needed, no pressure selling and based on the recommendation of Combined Return to Invoice cover, went ahead and bought the policy after reading through the policy details. Straight forward website and easy to use.
Very easy process and a good price for my GAP insurance - and so much cheaper than what the dealer was offering.
Easy site to use and simple to organise.
SECOND TIME USING FIRST CLASS.
Spoke to someone on the phone and they were extremely helpful
Quick, cheap, and stress free set up! Will always use you for GAP insurance and will recommend this to anyone!
can you post the documents as I've no printer - Dear Mr Bell, Of course we can, a hard copy will be sent out in Monday's post for you and should be with you by Tuesday/Wednesday at the latest. Kind Regards, Customer Services
QUICK AND EASY
all very clear setting up and cheaper than the policy Audi offered
Very simple and easy to use, would recommend.
Easy to use good price
The entire process was very straightforward and clear - very refreshing.
easy to use cheapest I found for same cover
Great Service and very efficient and quick!
Very good, thorough and informative
Easy to navigate website. With a good price Â£99. I had phoned several companies and quoted much higher.
Good. Reasonable price and good website. Easy to understand.
Very quick and easy to set up
A really easy process with clear instructions and explanations.
Simple transaction for complete peace of mind.
Very easy to use, good experience!
very clear and easy to use website. all the information you need.
Quick and easy explanations
Very simple and fast process. Thank you.
Simple & effective, provided the required details to enable a prompt decision to take out a policy.
Very good, simple and easy website to get a quote and clear, understandable guides and T&Cs
BRILLIANT STRAIGHT FORWARD
Got quotes from 5 other insurers - 123 were the best value cover I could find and from what I can see provide the same level of cover as the others. Website very easy to use - nice quick and easy purchase
easy to use - great price
this is my 2nd gap insurance with you and my experience has been positive on both occasions excellent keep it up
Excellent site, the thing that prompted me to buy was that I could get a quote without leaving contact details etc.
Good experience and straight forward I think!? I wasn't sure what the claim limit referred to so I could do with an explanation. Thanks Heidi.<p> Gap Insurance 123 - Dear Heidi, no problem a member of sales support will call you in the next few minutes.<p> Kind Regards<p> Customer Service Team
Excellent The duty of care stuff was very reassuring When I had a query your advisor got back to me very quickly The terms and conditions were easy to understand The ability to defer cover was very useful - my insurer does new for old It was easy to go thru the form Finally, the policy was significant cheaper than the car manufacturer's one and and offered better cover
Quick and easy
miles cheaper than car dealers are selling
This is a replacement policy due to the issues with enterprise insurance !!!<p> Gap Insurance 123 - Dear Mrs Middleton thank you for your comments. That said we will with your permission contact you to issue a refund for this policy you as your old Enterprise policy is still live and in place, so there is no need to double cover yourself.<p> Kind Regards<p> Customer Service Team.
Excellent web site - easy to understand and use which is a blessing these days. No charge for credit cards too which is much appreciated!
So far, so good. Website is easy to use and i received a very competitive quote. Lets hope now I don't have to use the insurance :-) Many thanks.<p> Gap Insurance 123 - Dear Mr Reeves we hope you never need to make a claim too and instead hope you have many happy years of motoring. That said if you do we will be here to help, assist and make sure that the whole claims process is as smooth, quick and easy as possible.<p> Kind Regards<p> Customer Service Team
Very easy to use and understand.
Excellent, very easy to navigate and get the information and policy required
I rang the advice line whilst completing an online quote to clarify some questions about deferred claims etc and cover and what the cover I had chosen entailed. The advisor was very knowledgeable and made me feel confident to go ahead and purchase this cover for 5 years. Thank you the process was simple and easy to follow even for me a technophobe Tracy Speight
VERY EASY TO UNDERSTAND AND COMPLETE
Excellent easy to use and understand
Nice easy website to navigate. Good job.
Very good and easy.
Very clear and easy to navigate website.
Very straightforward thank you
Very helpful and informative and easy to do
Its seems a good price. The process of buying was easy. The information and advice was easy to understand too.
Easy, painless experience, thank you.
Nice and easy to complete application. Option to pay by Paypal which is my preferable type of payment.
Very quick and easy
very easy to navigate the site. very clear policy
Simple and good value
Website easy to use.
Very helpful when I telephoned.
I looked at various other sites and this was by far the easiest to navigate. Other sites did not specify an option for PCP which is what I was looking for. Easy to use. Hopefully, I won't every have to claim, but if I do, I hope the claim experience is as good as the front end purchase experience.
Easy to complete and understand on-line.
fairly easy to complete and was cheaper than the dealer offer which was for only 3 years not 5
Quick and easy
Very simple. Telephoned as well to check my understanding was correct. Good price.
I found the website very useful and easy to use. It's not everyday you use a website where you can buy insurance online with no qualms.
Thank you for help. I was dealing with ***** in your customer services department. He responded to all emails and queries very quickly and was a great help in decision to use your company. Thank You
Easy , simple straightforward to choose which policy is best for my needs and so much less than the dealership offered.
Very quick and easy. Also the BEST price !!
very good thank you
So easy to quote and set up
Simple and much cheaper than others
The purchasing process was quick and easy and it was explained in simple terms. Hopefully I will never need to know how well the firm deals with a claim!
Good. Straightforward purchase.
Excellent. Very straightforward.
Easy, thank you
Very competitive quote, easy to complete on line and good cover.
Very quick , straight forward and easy to apply for , excellent
Easy to follow instructions and good value
Easy to use. Cheap to buy. All good.
EASY TO USE, COMPETITIVE RATES
Easy to understand and simple to complete questionnaire. Very reasonably priced quote compared to the car dealership that I have just purchased my vehicle from. Thank you.
I have found the site very useful and easy to use. All information is very clear and contact information easy to find. John Zoth
Fine - I expected grief as I changed car registration number to a personalised one - but straightforward!
Excellent, very easy to use, had to phone to get some questions answered, the person I spoke to was very knowledgeable and helpful.
Very good as always
Simple and easy to use website with direct access to key information.
Easy to follow thank you. Wasn't really sure which option I needed but the examples helped.
Excellent all round, very easy to follow and choose which policy to buy. I was quoted over twice as much when enquiring from a dealer on a new car. Its as easy as 1 - 2 - 3
Very straightforward. Easy to follow on line. Had all information needed. Hope we don't need to claim.
quick an easy
Very straigtforward to buy the new policy, however I was offered a Â£10 discount for a new policy by e-mail but there is no facility on buying the new policy on-line to take up this discount.<p> <br> Gap Insurance 123 - Dear Mr Frazer thank you for your comments. To benefit from the loyalty discount foe existing customers normally we would request that you contact a member of the team. With your permission we have now refunded the discount back on the card that you used to pay for your policy. Depending upon the card you used this may take a few days to appear on your statement.<p> Once again thank you for your feedback and thank you for coming back.<p> Kind Regards<p> Customer Service Team.
very easy and very quick to understand thanks very much
very straight forward
Quick and easy set up. Nice and clear information easily at hand.
THE GAP INSURANCE HAS BEEN RECOMMENDED BY MY UNCLE COS HE IS WITH YOU SO THERE FOR I THORGH IT IS A GOOD IDEAR TO TAKE OUT A GAP COVER AS WELL I WOULD SAY THAT THIS IS A GOOD IDEAR THANK YOU HARJINDER SINGH BHAMRA
Easy system to use, clear explanation of how the policy would cover me and reasonable price. Thank you
Nice easy web site to use,quick quote with clear policy information available,great job thanks.
Quick and easy process
REALLY EASY TO USE PLATFORM - PRODUCT WELL EXPLIANED.
easy system, well explained with good examples given.
Easy to use online. Happy to recomend
VERY GOOD .LETS HOPE ITS JUST AS EASY TO MAKE A CLAIM.<p> <br> Gap Insurance 123 - Dear Miss Cook thank you for your comments. We can assure you that every precaution possible has been taken to make sure that making a claim is as simple and straightforward as possible. We are also here each and every step of the way to make sure that your claim is dealt with at hyper speed and payment made as soon as possible.<p> If ever you would like to talk about your policy or what would happen should you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Excellent. Very simple, clear document to complete, with useful Help available for each question. Could not be bettered.
Great and easy service.
Easy and straight forward
Fine, nice and easy, all info I needed easy to find :)
Very quick and efficient process of purchasing gap insurance.Hopefully never need it but useful to have in case the car is a write-off.
VERY QUICK AND EASY - THANKS - GOOD WEBB SITE
No problems, web site clear and easy to use.
Best website for gap insurance by far. I now have peace of mind for my brand new BMW
Very Good, Needed to call in during the process of buying the policy, all round a very pleasant experiance
Easy to use the website and follow.
Really easy to do. And the cheapest price I found!!
very quick and easy to understand
Very easy, clear and great price!
Quick and simple, friendly and informative on the phone, best price aswell. Hopefully will never need them!
Straight forward and easy to use
Sweet like cherry pie
Quick and easy to obtain, easy to understand with examples... Much cheaper than dealership prices as well.
Very quick, lets hope I do not need you, but if I do the pay out is just as quick.
I though it was nice and simple to get a quote and it was the chestiest going today. Thank you.
Easy process. Price seemed good value especially when compared with the main dealer
Quick, easy no hassle.
Brilliant. Thank you. Saved us money compared to the Â£500 quote for 3 years cover from VW.
Very good and so easy
Great website easy to use. Reasonable price for policy.
Great website really clear and informative. Nice and easy to use not too much jargon.
Very easy to set up . Low premium
A very easy service to use.
this site was quick and easy to use and full of information
Easy to use website and great value cover
Excellent, very easy to complete. Extremely please. Thank you
Easy - quick.
Quick easy way to buy gap insurance. All information provided to support you make an informed choice that best suits your needs. Price and plans are very competative
Easy experience and cheapest by far
Really quick and easy
Simple easy transaction. excellent price
So far, very easy and trouble free
very easy to use.everything clear and simple.
Have used 123 before, and I'm coming back to use them again. Worth every penny.
Excellent. Good explanations on website. Happy to be covered in the way I want to be.
It really was as easy as 1-2-3.........and much better value than the product offered to me by the garage sales people.
Great Price. Speedy set up. All good.
VERY EASY TO GET A QUOTE DIDN'T TAKE VERY LONG I HOPE I NEVER HAVE TO USE IT.
Great quick easy to use site
Great easy to do business with. Competitive quote.
Certainly very straightforward to apply for the insurance. Clear explanations of what is covered and good help tips at each stage. Hopefully I'll never have to leave a review for a payout.
Quick and simple to use - examples help to choose the level of cover I required.
Quick and competitive price
Quick, easy and very competitive
Quick & Cheap. Excellent!
Very Quick and easy
FOUND IT VERY EASY TO PAY
Excellent, second policy with you
Very easy to apply for, and half the cost of the Mercedes Benz gap policy they tried to sell me!
Very impressed with your website - easy to understand and follow, and better than some of the others I looked at!
Very straight forward and easy way to get peace of mind on a new car purchase
Excellent. Very simple to navigate and efficient.
The whole process from quote to purchase was simple and clear, giving the option to view the policy before you pay. I've found excellent GAP cover and now have the peace of mind that I will be covered at an incredible price, quoting me 30% less than similar organisations. Fingers crossed I will never have to make a claim. I would highly recommend this service.
Excellent , fast and easy to sort
Easy to use website, awaiting confirmation of policy number. Hope it is as good as its reviews in the event that I ever have to use it. Have rated in 5* on the basis of easy to understand & purchase. It was a good saving on the gap insurance offered by the car dealership.
Slick and easy!
Intuitive website. Competitive prices. 'Find my car' type facility from registration mark would save time.
All very easy and straightforward to arrange.
Website very informative & policy easy to arrange.
Good and easy to use website
Very easy to understand and set up.
Very good, explanations very clear, processe easy.
Thankyou very much.Very easy and straight forward the examples gave me a good idea of which cover to get.Never had gap insurance before but managed to get normal bike insurance plus gap insurance for less than my old insurance company was quoting me for just normal bike insurance.Worth it for piece of mind now time to gout and enjoy the bike
Nice easy too use website with excellent examples of the available options.
I found the website extremely easy to use! I love the fact that there was a break down to everything, so it really helped me to understand what the terminology mean. Highly recommended and for a great price! Let's hope I will never have to use you and if I do there are no hidden costs. <p> <br> Gap Insurance 123 - Dear Miss Black thank you for your feedback. We are please to see that you are happy with your policy and would like to take the opportunity to assure you that there are no hidden costs what so ever.<p> We do not charge any administration costs what so ever and shold you ever need to make claim contribute towards your own motor insurance companies excess.<p> We sincerely hope that this sets your mind at rest howvere should you ever want to talk about your policy or have any questions please do not hesitate to conatct a memeber of the team on 0800 195 4926.<p> Kimnd regards<p. Customer Service Team
NICE AND EASY TO COMPLETE.
So far so good. Let's hope if I ever need to use your services I can still say the same!!!<p> <br> Gap Insurance 123 - Dear Mr Nicholls thank you for your comments. We can promise that like you we believe that the only real test of an insurance policy is what happens when you make a claim. Just like you we hope that you will never find out just how good our claims team is but shold you ever mneed to make a claim, this is where we honestly believe that we stand head and shoulders above in terms of easy of process, speed and expertise.<p> If ever you would liek to talk about our claims process or what would happen when you make a claim please do not hesitate to contact a m,ember of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Very slick purchase, good plain English explanations and excellent value.
very smooth....thanks Brian
Everything was simple and straight forward, thankyou.
Easy and good value what more do you want.
Excellent, easy to understand and easy to use website, good work
Simple, easy to use. FAQ's answered my questions. Usually my wife does everything but this was so easy to do online she trusted me...
Very Quick and easy process
Really easy to use the site and very competitive rates
easy great price Thank You
very easy to navigate around the website, no problems sorting out cover.
Quick & easy to get quote & buy Cheapest on the market
Fast and easy process & much much cheaper than the insurance offered by my dealer.
easy to use
Purchasing process very straight-forward.
Very easy to deal with
Pretty straightforward and equally lowest quote.
Simple easy to understand policy
Quick, simple and easy to use
Excellent value for money, this is third policy now A*****.
Easy to follow process and god value compared to dealer options
All terms explained clearly. The examples provided adequately described the insurance options. Easy payment process.
Really easy and simple. The examples really helped explain each different type of insurance available.
easy to use website.
Good - easy to understand website
As I haven't had to make any claim I feel this question is rather premature. Ultimately the service you provide is relevant in the event I ever have to make a claim and how you handle that process at the time. Any firm can take my money in a swift easy and seamless transaction as this was, it's only at the point of needing to use the service I've paid out for that my feedback will truly be of relevance to anyone. Therefore I give 3 stars being average at the moment as you don't have a cannot rate at this point option for me to use!<p> <br> <p> Gap123 response - Thank you for the comments Mr Vousden. This request for feedback is simply on the process of using the website and purchasing the products. We have run this feedback system for some time and it has enabled us to not only improve our website processes (of course we use the system every day and our view of the website will be quite different from someone using it for the first time) but also in improving our product features. For example, we developed our 'deposit protection' for Contract Hire Gap after direct suggestions via our feedback systems. Leaving feedback is not a mandatory requirement, nor do we financially incentivise customers to do so. If you do not wish to leave feedback then you can simply leave the page by clicking the browser 'x' button. Thank you for taking the time to leave us your feedback. Any criticism helps us with our development and perhaps we will make the text on the feedback page clearer as a result. <p> Kind Regards<p> Customer Service Team
I had GAP insurance with you for my last vehicle and your latest prices are still the best so I have just taken out a new 3 year GAP policy for my new car
excellent , easy and competative .
Extremely easy to complete the forms. Hoping we don't have to make a claim but good to have peace of mind.
Very good web site easy to get a quote and purchase the insurance
The website is very easy to use. The information provided is clear and covers all the product and regulatory requirements in a concise and informative manner.
VERY QUICK AND VERY COMPETITIVE
very easy to use website
Excellent service easy to use site.
Web site very informative and easy to understand, many thanks.
Very easy and simple to use i really hope it will be the same in the event of claim
Very easy to buy online - great price.
I had no idea about gap insurance and which I needed until I visited this site. Thanks for making everything clear!
Simple and straightforward
very competitive price! very happy!
So far so good and hope I never need it
Simple and easy to find the best cover for me
Well designed web site, simple to use and excellent value. Let's hope we never need to claim!
Hi guys, i found your website very helpful and the price which you have offered is fantastic, thanks again ;-)
Very easy thanks
Easy and quick to buy gives you piece of mind that you are covered straight away through a few simple steps thank you
very easy to set up. Just hope I never need to claim!<p> <br> Gap Insurance 123 - Dear Mrs Townend thank you for leaving your feedback. We can assure you that like you we hope that you have many happy years of motoring. If however you do need to make a claim we can promise that every step possible has been taken to ensure that making a claim is as simply and easy as possible.<p> If ever you would like to talk about your policy or what would happen should you make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Very good no hassle good price very informative
Easy to take out - haven't had to use it and fingers crossed I don't but having the peace of mind that I won't be out of pocket goes a long way especially in this current climate when every penny counts
Excellent. Quick, easy and great value for money
hopefully good but quick and easy to do.
Excellent, straight forward and very competitive.
Great price, so easy to buy.
so far so good !! very easy to use .....
VERY SIMPLE AND EASY TO UNDERSTAND.THIS IS THE SECOND VEHICLE I HAVE INSURED,
Straight forward experience - the man on the phone explained it well
Excellent................much cheaper than product offered by BMW.
Very straightforward. Had occasion to telephone helpline to clear up a point. Call answered promptly (!) and dealt with with no problem. Thank you Martin
easy and simply to use
easy and simply to use
easy as 1-2-3!
Very easy to set up and pay
Can not understand why your site would not accept my PayPal . No problem with other sites just before and after using yours . Gap123 response - Thank you for your email. I have asked our It team to check and the PayPal option seems to be working fine, and other customers have been using it. I can only apologise for the issue that may have been a temporary one with PayPal
Great site - easy to use
Quick and easy, exactly what I hoped for
Thanks GAP123 for an easy to use website
pretty good. although on the amount choice. If it's back to invoice then why is there a choice of amounts? GAP123 response - It is a very good point Mr Smith but the reason is that we want to offer you the option to protect only what you need. As the motor insurer will pay the value of the vehicle then the top up to the invoice price must essentially cover the likely depreciation for the period chosen. So for say a Â£15k car over 3 years then a Â£10k claim limit should be enough. You should not have to pay more to get Â£15k cover you will not need. However if the policy is over 5 years then you may need the extra cover. This is why we offer the options on claim limits.
Easy to deal with
Quick easy and simple. Very easy to understand with the examples shown at the beginning. Would recommend the service to anyway buying a new car.
very easy to use and good value for money
Very informative with an example on how each type of cover works
FOUND IT VERY EASY
Easy to follow and interpret requirements. Online selection and policy, simple and straight forward.
very good thank you
Really simple to buy and cheaper then anyone else for the same level of cover
Really quick and easy
Very Easy to use website, everything explained clearly, easy to purchase
Quick & easy no hassle
Great, easy to use - happy so far.
Good product at competitive price
Having received a ridiculously inflated quote directly from BMW through Zurich (Â£700) and researching gap insurance through money supermarket and which?. I found your site to be the most informative and clear about what I'm being covered for. Thanks.
Very good. Clear instructions and supporting documents. It is good that you offer the option to defer the start date of the policy for one year.
Good and more than 65% cheaper than I was quoted by the car dealership
Excellent very easy to process and much cheaper
very easy transaction and uncomplicated.
the process was easy , hopefully i will not have to make any claim but if i do i hope the process is as easy.
IT WAS EASY TO PURCHASE
Very quick and easy, gives peace of mind!
Getting a quote and applying online is pretty straight forward. All information are easy to understand and to find. One suggestion is to have an online chat available during office hours, to help customers make the right decision. GAP123 response - Thank you for your comments Mr Torralba. I can confirm that our IT team are working on a number of website enhancements, one of which is the introduction of a LiveChat facility.
Easy to do and much cheaper than that offered by Citroen - just hope I do not need it.
Half the price of the dealer, thanks.
Excellent value, competitive rate User friendly website Thank you
So far, so good. I hope I never have to find out how good your claims service is, but if I do I will rate you then too.
So far, evrything has been smooth and easy. Hopefully I won't ever need to use this insurance!
Very good thanks
I can only comment on the policy purchase process rather than the company's settlement process in the event of a claim. Very simple and straight forward process. This is the second time I've bought this type of insurance from this company. Fortunately I haven't had to make any claim but it's good to know you have some security to protect your investment.
Simple and easy to follow.
your site was very easy to use.
ok. I spoke to one of your reps on phone and was very helpful. He suggested that Â£7500 would be sufficient cover , however I chose Â£10000 for my own comfort.
Very Easy transaction and a great policy
Really easy and simple to use website. No long forms to complete took seconds to do.
Very easy to use. Hope it is as easy if I need to make a claim.
The buying experience has been fine!
THANKS GREAT SERVICE
THANKS GREAT SERVICE
excellent value and hassle free online application.
Straightforward to arrange.
Very fast, excellent cover, efficient website. The best price on line
Very quick clear and concise
OK so far..I hope I will not require this policy...
Very straight forward on line procedure. Hope I do not have to make a claim!
Very good, easy to use. Would recommend.
Simple to buy and good value
So far so good. Thank you ðŸ˜Š
Good, easy clear guidance, which made it less of a chore.
Excellent easy to use web site. Competitive and fair pricing, thanks.
Easy to understand and quick purchase and great value for money in comparison to what the dealer offered, just hope this service is as good if I ever need to claim... Thanks!
Very easy, glad to come back again for my new car cover at a great price.
Easy and painless, from a quote to being insured in less than 5 minutes!
Very good so far!
5 stars for this company
EASY PEASY AND A JOY TO COMPLETE. VERY GOOD SYSTEM.
Always good 5th time I've used you. Great.
great and efficient service. easy to use website and very user friendly
Cannot be any simpler from start to finish
Previously advised on how Gap Works and cover required for contract hire back in August Family member just received contract hire vehicle so we are back.
Quick and easy process with good descriptions of the different types of insurance options available.
Very easy website, thank you!!!
all very easy and straight forward
Nice and easy, clear and quick to do.
Quick and easy to use.
Around 40% of dealer quoted policy. Easy to sort. Went with GapInsurance123 because of good reviews. As with all insurance - hope it isn't needed and that it is 'wasted money' ! Just 4* rating because of lack of claim experience .
Very easy to use
As always smooth, simple, competitive. Great peace of mind.
Overall very good. Receiving an immediate quotation was straight forward and the pricing module easy to complete..
Fast, efficient and great value!
Quick and simple with a very competitive price.
Very quick easy website
Very easy process, clear wording throughout and very reasonably priced cover
Really easy process. Good website and friendly staff on the phone
Very easy to follow.
Very easy to use and straightforward. Simple instructions.
Very quick and efficient. Thank you.
easy to understand and use
Excellent. Simple and speedy
VERY EASY AND TROUBLE FREE. I JUST HOPE IT IS AS EASY IF I NEED TO EVER CLAIM MANY THANKS
Very easy to set up & a fifth of the price the dealer wanted to charge.Hopefully will never need it ,but nice to now it's there
Nice and easy
Excellent, very easy, much cheaper than main dealer
Simple - would now like to combine with type insurance.<p> <br> Gap Insurance 123 - Dear Mr Pathak thank you for your feedback. A member of the team will contact you this morning ref the tyre insurance.<p> Kind Regards<p> Customer Service Team
experience on site was good. I hope I never need to see what the further service may be like.
Where is my paperwork an receipt please<p> <br> Gap Insurance 123 - Our system is designed to send your paperwork out within seconds of you buying your policy. As we have a registered business email you may find that your spam may have re-directed your documents to a junk or trash folder. It may also be something as simple as a typing error. <p> We have asked our IT department to check that no documents have been sent back as undelivered, but unfortunately as you have deleted your name and contact details we have no way of contacting you. <p> With this in mind can you please contact sales support on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Very easy to understand website, very easy to follow. Had to contact to clear up a query and were very helpful and knowledgeable.
quick, easy and provider better value than other such companies
HAVING USE THIS COMPANY BEFORE I HAVE NOT HESITATED TO USE THEM AGAIN
Very easy to use
Uncomplicated, easy to use site. Straight forward process. Full explanation of policy.
very good up to now. How good any insurance is depends upon experience with any claim. I hope I will not have to experience this.
Clear helpful website
easy to use website and fairly straight forward
Very Good, Quick to arrange and very competitive price,
very easy to deal with on the phone and online
Hopefully I will never need to call you but it was a quick and easy process to,sort out the Gap Insurance on my new car. Simple and easy website,
Very good, easy to follow.
Easy simple system so far Hope i never have to claim
quick and easy and a great price
Really easy to use and understand - thanks!!!
Very good easy to use
straightforward procedure and well priced
Was very easy , no hastle,
simple and straight forward
Easy to use website -- with full explanations at every step of the process (if needed) without having to hunt for the 'small print'. Would reccomend. BTW Jaguar wanted Â£600 for gap insurance on my new car -- Gap123 cost me only Â£132 for better cover!
Easy and quick.
Wonderful, I also called the phone number and chap was ever so helpful. Very easy online app and helpful colleague on the phone too - great service I am delighted. thank you. This is the first time I have purchased gap insurance too - great to find an easy app that doesn't ask lots of needless questions.
So easy to set up, and so much cheaper than the Manufacturers insurance quote. Well done
Looked at several sites - yours was clear and gave good illustrative examples of which covers were available. The only thing that could be improved is the 'level of cover' question - it is hard to know which amount to pick?
Excellent website and service
Very clear and straight forward to use. Phoned with a question, which was answered fully enabling me to go ahead with the insurance online
Very easy to use this site and great value for money
Your system is good, but how good, only time will tell!
Thanks, very easy and clear. A pleasure to do business with you
quick and easy hassle free
Easy, fast.. Cheap! And essential. Thanks
Very easy process and clear examples of the options available.
5th policy I have purchased from GAP123 so I am a promoter! GAP123 response - Thank you for your kind words Mr James!
Very easy to arrange
Very easy good example of gap insurance
Excellent and easy .. well-done and thank you..
Very easy to use web site, the cover looks good enough and the price is really competitive.
VERY STRAIGHFORWARD AND AFFORDABLE..
Very competitive and easily set up.
Quick , easy and a good price
A good value policy and easy to apply online.
easy to insure ,no dramas . better price than dealer.
Easy web side
HI I had a good experience with Gapinsurance 123. I found the website and differing levels of insurance easy to understand and the process to purchase straightforward. This is my 2nd Gapinsurance123.
I have used you guys before to cover my motor cycle. That was an easy process and hopefully I will never need to make a claim, but if I do I feel properly covered. Your price was considerably cheaper than the Gap insurance that the motor dealer was offering on my new car.
Very easy to use and informative. I have quoted with a few GAP insurers, this is the best deal.
Very easily explained. Quick and simple to purchase!
nice and easy process, good price, highly recommended
Easy and smooth - I love it because it gives a quote before personal details. Hopefully, they are also easy and smooth if you ever need it.
Fast easy process. Would have liked to see reviews from claimants.
Very easy process to get the insurance, shopped around but these guys were the cheapest by far.
Very easy to use and understand hope I will never have to claim and that if I do it will be as easy.<p> <br> Gap Insurance 123 - Dear Mrs Carton thank you for your feedback. We hope that you never need to make a claim too as it will mean that something bad will of happened. Unfortunately as good as our policies are and we genuinely believe that they some of if not the best in the market at the moment we can not stop bad things from happening. <p> What we can do however is make sure that should you ever need to make a claim, that with the help of our claims team, that the whole process is as quick, easy and simple as possible.<p> We are also here to help and assist where you consider appropriate. <p> If ever you would like to talk about your policy, our claims procedure or what would happen should you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.Or if you prefer [email protected] <p> Kind Regards<p> Customer Service Team
Very easy purchasing process.
Very easy to use
VERY EASY TO USE WEBSITE AND QUICK TO DO! GOOD PRICE! THANK YOU
Very easy to use & understand. quick & simple. Thankyou
Very easy, thank you. !
Very good but the 0800 phone number said it was unavailable when i tried to call. Gap123 response - thank you for your comments Mr Munson. We are not aware of any issues with our telephone lines. Certainly even if all advisors are on a call we have an option to hold or leave a message. Please accept our apologies for anu inconvenience caused.
Quick and simple to do and easy to understand.
Plain & simply. Thank you
Gap Insurance 123 - Dear Mr Humphries we are so sorry to see that you where anything less than 5 star / 100% happy. Unfortunately you have not left any comments. With this in mind can you please contact a member of customer services on 0800 195 4926 where we would sincerely appreciate your feedback. <p> Kind Regards<p> Customer Services
Gap Insurance 123 - Dear Mr Humphries we are so sorry to see that you where anything less than 5 star / 100% happy. Unfortunately you have not left any comments. With this in mind can you please contact a member of customer services on 0800 195 4926 where we would sincerely appreciate your feedback. <p> Kind Regards<p> Customer Services
Not good so far, have received no email, either with initial confirmation, or the second one promised after 48 hours (72 hours have now passed). As above you give no detail of what the policy number is, this is really not good.<p> <br> Gap Insurance 123 - Dear Mr Hobson thank you for taking the time to leave your feedback. We are so sorry to see that you are having any difficulty what so ever in receiving your documents.<p> We can confirm that your bike is on cover. We can also confirm that your documents where sent out as normal within minutes of you purchasing your policy to the email address you entered. <p> We can only presume that as we have a business email address your spam filter may have been over protective and re-directed your documents to a junk or trash folder. Unfortunately this is completely out of our control.<p> Rather than inconvenience you further a member of sales support has already re-sent your documents and we have also sent out a hard copy via Royal Mail. Royal Mail 1st class post willing they should be with you within the next 72 hours.<p> In the meantime again we apologise for any inconvenience.<p> Kind Regards<p> Customer Service Team
Easy and straight forward information.
so far so good,easy web site and instructions to navigate,positive experience
Easy to use
All was fine apart from the claim limit is incorrect I chose 150000 and it has come through as 15000. Please call me to amend the document Many thanks Wayne.<p> <br> Gap Insurance 123 - Dear Mr Jennings thank you for your comments. Our highest claim limits if Â£25,000. With that in mind a member of sales support will contact you to make sure that you have the correct policy and you are 100% happy.<p> Once again thank you for your comments.<p> Kind Regards<p> Customer Service
straight forward process completed quickly and efficiently
good, reasonably simple to understand policies
Buying it is easy. A more meaningful review can be supplied should I ever need to make a claim!
Web site very easy to use, no problems. ( I'm a pensioner )
Simple to buy the product, hopefully will never need it but if so I hope the claims process will be as easy and painless as this.
easy to use website and payment process. very competitive price. My wife purchase policy previously and when she changed cars the policy was transferred at no extra cost. She recommended this company after the good customer service she has received
nice and clear , no problem.
very good, easy and quick
Easy to arrange and seems reasonably priced. Hope I never have to test your customer service...!<p> <br> Gap Insurance 123 - Dear Mr Meharg thank you for your comments. We too hope that you never have to see just how good our claims procedure is as it will mean that either you have been in an accident, your vehicle stolen or written off in another way. However should the worse ever happen we can promise that we will be here to help every step of the way and make sure that your claim is handled sensitively ( at what can be a very upsetting time ) and payment made within days.<p> If ever you would like to speak to a member of the team or find out what would happen when and if you ever need to make a claim please do not hesitate to contact a member of the team on 0800 195 4926.<p> Kind Regards<p> Customer Service Team
Straight forward, quote nice and quick Autofill would be good when entering vehicle details
Really easy to get a quote and easy to then choose and complete the cover. Like that there were choices of claim limit, more than other gap insurance providers.
The buying process was good in ease and PRICE
Simple and easy thanks
easy to follow and arranged with no hastle
Quick & easy - best quote
Clear and straight forward up to this point
Very easy to use very straightforward
very smooth and easy to use
Excellent, self explanatory and easy to navigate.
Very good and very easy
Good. Easy straightforward website. Decent quote compared to some.
Very easy to use and set up.
Very quick and easy
Quick easy and sensibly priced. Didn't even bother getting another quote for comparison, which is rare for me
Easy to purchase and understand, I hope the cover should I need it be as easy to process! Let's hope I never need it!
very easy- many thanks now have peace of mind when i pick up my new car tomorrow
EASY TO COMPLETE AND PAY ONLINE AND ALSO CALLED THE HELP CENTRE WITH A QUERY AND THEY WERE ABLE TO ANSWER ALL MY QUESTIONS. THANKS
Nice, Quick and easy....thanks!
Fast, Easy and Great Experience.
Excellent - very straightforward, and clear information on the website.
GOOD SO FAR
It seemed fine
Good web site easy to complete information and purchase policy.
Very good easy to use and a great price.
Very straightforward application. Easy to navigate website. Competitive price too!
Simple to follow and self explanatory.
Good, clear and easy to use, with a very competitive quote given
Simple transaction, immediate quote with no emails
Easy and straightforward to use site! Thank you
Great price. Easy to use website. Plain english T & Cs. Would recommend.
Very quick and easy with relatively clear information.
Really good site. Easy to get a quote and cover explained clearly.
Very efficient and easy website to use, bit confusing on what is best cover - GAP123 response - Thank you for your comments Mr Bishop. We appreciate the different types of Gap Insurance can be quite different. We do attempt to provide as much information as possible on the website, and also provide a free phone number (0800 195 4926) should you wish to discuss your options with a member of our team. Please feel free to call us if you have any queries regarding cover
Seamless, efficient and very easy!
Currently everything that Which magazine has said would happen, the proof is in the pudding
Very easy to follow and navigate. Competitively priced.
Too easy! Hope we never use the cover.
Easy to complete and competitive in premiums
By far the cheapest.
Nice and simple - thanks!
Good thank you. Easy to use web site and easy to purchase the gap insurance I wanted.
Quick, easy and cheaper than everywhere else by a good 30%!
helpfull sit easy to use and every thing explained clearly
Seems Easy enough. Competitive price and helpful examples of the policy options.
simple straight forward thank you
very easy to use with ample choices for cover
Good. Easy to follow web site.
Easy as it needed to be and much cheaper than the motor trader
Very easy to use
Yes good. A little unsure as to which package to use in the end went for the most expensive. Proof will be if I need to claim.
Simple to understand and easy to use
quick easy process, information easy to understand. checkout was quick and easy too, all in all a very pleasant experience, and now knowing my new car is protected against insurance payout shortfall if the worst happened.
very simple to use. helpful explanation of what the options were. competitive pricing.
Website easy to use and find suitable policy options.
Very straight forward process and reasonably easy to follow and understand
simple easy and cost far less than the dealer
Easy to understand & pay. Thanks.
OK and subsequent phone call answered politely and decisively ! Thanks !
Straight forward and easy to navigate.
Very straight forward
Website very easy to use - recommended by Martin Lewis.
Great site, all easy to do. One of the few I found which talked to PCP directly.
Quick and easy to set up
I found it very easy to get a quote which was at a sensible price. Hopefully I won't need it but if I do hopefully the claim process is as smooth.
Easy to follow ans good explanations. Great service so far.
Very easy to use.
Very easy and competitively priced
Very good and the best price I found. Thankyou W.hilton
I telephoned to ask questions and the gentleman was very helpful. I liked the simple website that was easy and clear to use.
Thank you very much. Also please note that the mileage given is approximate as I haven't got the car yet. But it will be very close. I have discussed this with one of the customer agents and he said its ok.
Easy to understand and use
Really Good Excellent
Very easy to deal with. Online system good.
Extremely easy to complete and seems excellent cover. Much cheaper than the car dealer was offering with better cover. If I need to claim I hope it will be just as simple. Hopefully I'll never need to let you know
Easy to find quote. Cover explained. Good price. Recommended by family who also used company.
Very competitive price, quick and easy to buy
Was a very good price
Wouldnt accept my card details had to set up paypal account .. Gap123 response - It can be the case that your card issuer places a security block on your card for online purchases. No other customers have reported any issue so this is probably the issue you have had. Please accept our apologies for any inconvenience caused
Quick and easy to use!
Easy to use website and buy cover.
Easy Website , good price excellent service
Fantastic and very easy to arrange
Very easy to use your web site
Telephone questions answered straight away, no hanging on while music playing! Clear advice,. Car salesman quoted Â£295.00 for 3 year cover. Same cover Â£96.00 from Gap Insurance 123.
Clean and easy. Proof of the pudding of course is if we ever need to claim :) GAP123 response - We understand your comments, and your new policy is underwritten by an insurer with an 'A' credit rating, the claims are handled by an expert claims team and the policy is also covered by the FSCS in the UK. We hope that is all the cover you will ever need.
Very easy to use the site and pleased with quote and cover.
Excellent no problems
vary good, easy and good price
Very Easy to use good experiance
it was so easy and quick, Thank you
Good easy to navigate and find the information
Very quick and simple, T&C's straight forward to read and understand.
Very clear & easy to use website
I have obviously not made a claim but this has to be worth it for the peace of mind. The process of completing the form was easy and I am not computer literate. The cost seems very reasonable compared the high cost policies car dealers seemed to offer years ago . Hopefully I should never have to make a claim but if I do then this has to worth the small outlay S Jackson (Sheffield)
Amazingly straight forward. Thank you.
Very clear and easy
Clear process and benefits highlighted. Quotation was simple, competitive and I hope this experience will continue for a length of the policy term.
Good customer service with an after call following an on line quote without any pushy sales.
Hi, would it b possible to send documents in post as I don't have a print. Kind regards Timothy Cummings Gap123 response - That is no problem Mr Cummings, we will get a paper copy posted out for you
Quick, clear and very reasonable
Everything seemed to go smoothly
very easy to buy
Ok . I will contact you tomorrow to confirm I have bought the correct cover Thank you
happy so far
Price much better than dealer I think website needs updating and worth comparing to other websites. Gap123 response - Thank you for your comments Dr Marland. In fact our web design team are working on some updates as we speak, and these should be in place for the September plate change
Very easy to understand and complete.
Quick and simple to insure and great value for money compared to other providers
Quick and easy
Everything I was looking for and easy to purchase.
Excellent website. Quick quote without the lengthy and complicated form to fill in! Easy payment system.
Very informative, easy to use website and good value.
Very quick and easy
Quick and easy to complete. No jargon documents.
All clear. thanks
Excellent service, good product, staff very good. Many thanks JohnMagorrian
good easy service to use
Very easy to set up
very good a quick and easy site to use.
Relatively easy process
Policy and examples Easily explained Simply, quick to buy Competitive rates Good to know policy can be transferred to another car
Quick and easy
Very clear and easy to fill in the forms,takes just 5 min. Best price from all the quotes I got. Used before and will comeback again in the future. Hopefully not need to use but have confidence if I do.
Straight forward and good value
Brilliant quote and a very easy to use website
easy as usual
Using the online application for gap insurance was easy.
Easy to navigate through the wesite. The application is a pleasure to use and easy to understand. And, the prices are very competetive.
Very easy to use site. Good service, and a great price.
Excellent product & very user-friendly website
Excellent. XXX very helpful. Steered me to the right product and saved me money. Thank you!
Excellent product & very user-friendly website
Applying for Gap insurance fairly straight forward,estimate very reasonable,Gap insurance conditions, appear straight forward. thank you for assistance.
Great Price and easy to do on line
A very civilised website that is uncomplicated and easy to use.
Website is not very modern but does the job. Thanks
Easy to use
Easy to set up and deal with
Very easy to navigate the web pages, usefull help, easy to take out and pay for policy, extremely prompt e-mail reply confirming policy taken out and with links to various documents relating to the policy
OK so far...
Quick and easy - thank you
very straight forward website, competitive pricing
very good. easy to use and understand.
Easy to use. Fair price, will definitely recommend.
very good and easy to use
easy and straightforward
Very straight foward, thanks.
Good, easy to use. Pricing and features competitive.
Very easy and good value
A very easy and straightforward service.
Fair price and dead easy to sort - Thanks!
Easy to use, competitive price.
A good experience. Easy to navigate website and the example given make it very easy to understand what you are buying
Simple and quick to transact. We'll see how good the cover and service is only if I need a payout. Lets hope that doesn't happen.
Website easy to follow
the website is not overly user friendly as you can't press page back without needing to restart the process which is a bit annoying, as you've asked. Overall, I'm please with the ability to easily explore the terms of the policy and the detailed. <p> <br> Gap Insurance - 123 Dear Mr Toubkin thank you for taking the time to leave your feedback. In the next few weeks we will be upgrading our systems and this is in part as a response to customer feedback and in an attempt to exceed customer service levels.<p> We know only too well that it is our customer and policy holder feedback that is the genuine measure of any system and policy. As a result the new systems will be a even more simple will a lot more help and assistance along the way.<p> In the meantime once again thank you for your comments which have already been passed to the relevant department.<p> Kind Regards<p> Customer Service Team
so far so good.
Very good. Found you via moneysavingexpert.com. Easy to navigate website. Thank you!
Hi Pretty good. I hope not to use it but if I have too lets hope you remain the same. Thanks
Very easy website and a very good price. I liked the examples they provided for each type of cover. It made it easier to understand.
Another excellent and easy transaction. Takes only a few minutes and provides essential piece of mind!
Very good experience,easy to find and understand what I was looking for
Excellent service throughout the Quote process. Easy to use website and all the documents sent via email instantly.
Very easy to understand. Hopefully I won't need to find out how their claims dept. Is!
Easy to use service and great idea to provide examples of what each cover type means
Excellent - I was confused by the online quote options so I rang your customer helpline and the gentleman was incredibly helpful giving me very clear explanations about exactly what I was buying and which quote was the right one for me. Very reassuring, efficient & professional customer service. Thank you!
Good website, easy to follow, excellent price compared to dealers
I found this site very user friendly, easy to use with all the information to hand.and the price of the insurance is probably amongst the most competitive. I would recommend to others.
Easy to use.
Great experience, same as last purchase.
Purchasing was very straight forward and clear, real test will be if I ever have to make a claim.
Very quick and easy and the cheapest quote I had.
user friendly, thanks
very easy website to navigate with good clear instructions and advice
GREAT THE INSURANCE WAS SORTED IN MINUTES.
better than many other sites I have tried this morning which would not let me process a quote for a car I am buying in the next few days.
seemed very easy to use and the examples made making a decision on which product to buy easier and informed.
Very quick and easy and reasonable price. Thanks
great and easy to use
Very easy thank you
easy and all the information is at hand. cheaper than the dealers by a long shot for the same kind of cover. easy to use online system.
nice and easy transaction
Simple and easy to understand policy
Quick and easy
Easy to understand policy wording, simple to buy
Very easy and quick to do. Good!
Very good and easy to follow.
Very simple and quick. Top marks
The cheapest quote by far!!!
Very easy to use and very efficient.
Very smooth and easy.
The information is clear and the website is easy to navigate.
All very easy to follow and well explained.
Very easy to complete the application form
Fantastic - Nice and easy
Great. Good user friendly system.
Great cover at a great price and so easy to obtain it
Very easy to use and good value
Was excellent, Quick, clearly explained and hassle free. Hopefully I'll never need to use the policy :)) Thanks
Great thank you!
Quick easy and much cheaper than garage
So very easy to use perfect.
The price was the best for me and the web process was easy and straightforward.
Easy and straight forward, many thanks
Brilliant, cheapest on the market quick and easy to set up!
Simple and clear
Excellent service and very good value.
Very quick and straight forward. I liked the fact that I didn't have to submit personal information (email address, telephone numbers) in order to get a quote.
Was very easy and seems ideal
Good value for money. Simple and easy to complete.
Easy to understand and quick to purchase.
SIMPLE UNCOMPLICATED PROCESS,QUOTE WAS EASY TO UNDERSTAND
Recommended by a neighbour who was very satisfied with how their claim was dealt. Web site very clear
The applying process was very straight forward and simple to understand... Thank you.
Very easy and informative. Thanks
Really easy to use great value for the product.
Straight forward and easy to use
A quick and simple way of securing gap insurance.
Very good, quick and easy
Very simple and a good price for the insurance, thanks.
Great experience. Well advised by phone and quotation received almost instantly, coming in at half the price of the main dealer for a higher level of cover. Fingers crossed I won't get to use it.
Good website that explains all of the options clearly. Cheapest price out of the websites that I tried.
So easy and clearly explained , lets hope we don't actually need the cover. A very competitive price, compared to what the dealers want to take from you , 3rd policy I have brought
Very competitive price and everything was explained in easy to understand language. Excellent web site and details were easily supplied.
Quick and easy to use - far more competitive than purchasing GAP insurance from the dealer. Saved over Â£70!
Excellent. Easy to use web site and competitive price.
FAST AND SIMPLE GAP INSURANCE. I SMALL PART OF THE PRICE FROM A MAIN DEALER.
Please with purchase experience. I had questions not addressed on the policy documentation and I appreciated being able to ring and speak to someone straight away who helped to advise on any implications to coverage.
Very easy to follow
good clear straightforward
I was recommended to use this company / policy. I found it very easy to follow and purchase - which for me, is quite something! Thank you!
very user friendly and great value for money
Very competitive quote with easy online application process
Speedy transaction and good value for money product.
Very easy & quick website to use with very competitive prices, great experience well pleased.
QUICK AND EASY
Very good web site, easy to use and good value
Impressed at how easy to use. Information is clear and precise. Excellent value for money. thank you
So far so good, much cheaper than quoted elsewhere for what I can see is the same product. Hopefully it is as simple as this should I need to claim...
quick , simple and great value
Fine. No issues whatsoever
Very easy and no fuss, thank you
Easy to set up and good price :)
site easy to use and good value for money
VERY GOOD, EASY AND FAST.
great price very straight forward very happy
Quick and easy and details helpful
Very good; easy and quick to set up.
Really excellent - easy to understand options that covered all the key bases for me.
MY SECOND GAP WITH YOU GOOD VALUE FOR MONEY AND AN EASY APPLICATION PROCEDURE.<p> <br> Gap Insurance 123 - Dear Miss Houston thank you for comming back and on behalf of the team we wish you many happy years of motoring in your new car.<p> Kind Regards<p> Customer Service Team
Easy process, clear explanations of offer.
Easy site to follow, can't say more at the moment.
Was easy to use. Price reasonable
Easy to understand site with clear information. Good saving against dealership GAP option.
Great! Easy to use site. Clear explanations.
Fast, easy, cheap, perfect!
Good easy to use site great price
Excellent service and friendly helpful advice making my choice an easy one!
Clear and Straightforward. thanks. Brian
Very quick and easy
Very clear examples helped me make my choice.
I found process to be pretty simple and easy to understand Terms and conditions are in simple English thanks
It seemed to work very well. The dealer I bought the car from told me about this site as he was unable to do the GAP Insurance himself. The dealer quote was Â£399.
Easy and hassle free to purchase
Very easy website and clearly the cheapest quotes
EASY FAST COMPETITIVE SERVICE
Easy to buy. Hope I don't need to find out about whether or not it's easy to claim.
Quick and clear. Well done
Very quick, easy to do. Clearly explained policy. Thank you
Highly recommend this company. tried a different yesterday, check out was a night mare so gave in, found this company and transaction was easy and a lot lot cheaper than my previous quote..
Easy and simple, good price - perfect
Nice and easy to understand the policy. Simple buy process...thanks
Nice quote received, easy to use website. Easy process to buy
A straight forward and easy process to purchase gap insurance.
VERY EASY SITE TO USE
Nice and easy to use website. Policy set up within minutes. Fast and clear response from both the phone and email questions.
Which recommended site, easy process and purchase which fully meet my requiements
Brilliant - so simple and straightforward. Everything clearly explained
All good - very easy transaction
Good first time buyer let you know how I get on
Easy to use on line and very understandable. Thank you.
Very fast and easy
Easy to understand and straightforward to do.
Nice and easy, easy to understand policy, this is my 3rd time of using, thanks!!!
straight forward and easy to follow
I just purchased a new vehicle and my colleague asked if I had taken out gap insurance, she went on to show me this website and I cannot believe how easy and straightforward it was. Also it is over Â£100 cheaper than what the dealership was offering!! First class, I especially love how you give examples of exactly what you will be getting, it just makes it so easy. I'm thrilled with you guys so thank you so much.
Easy and painless
Great web site very easy to use
Obviously hope it's never needed. Quick, clear and easy to use web site.
Easy and simple to buy with clear examples and explanations. Not to mention a great price.
excellent quick and easy
simple quick easy
Excellent thank you...very easy to use quotation engine.
Easy to navigate/ edit. Painless and extremely competitive.
Excellent very easy to use.
Quite friendly and easy website
Very easy website to understand and follow
found it easy up to this point, have not downloaded documents as yet awaiting email.<p> <br> Gap Insurance 123 - Dear Mr Kingdom thank you for feedback. Your documents are showing as being sent. In view of the fact that we have a business email address you may find that your spam filter may divert us into a junk or trash folder in error.<p> To avoid any inconvenience we have also sent out a hard copy via 1st class Royal Mail to the address on your policy.<p> Once again thank you for your comments.<p> Kind Regards<p> Customer Service Team
easy to set up and to pay. Proof will be should I need to make a claim. Bought because they were featured on which as one of 10 gap providers.
Easy to get a quote which was cheaper than two others I tried. Much cheaper Than my dealers quote. I hope to never need it ,but gives peace of mind.
Easy and simple to use. Perfect
Very easy to obtain a quotation and a third of the price of the dealership. Examples are very helpful.
Excellent very pleased easy to use and a really good price
Great. Always a good price!!
Excellent, quick & easy
very clear and simple website. straightforward approach engenders honesty. it was very easy to differentiate between the policies due to the plentiful supply of very useful examples. although a solid website, i think its in need of modernising.
Very easy to buy online.
Easy to use / user friendly web site . Insurance quote and cover better than some of the other main insurers.
Very straight forward process, but have used this company before to insure my other car.
A last a very straight forward and easy to use web site! Understandable policy in plain English. Only Gap insurer recommended by Martin Lewis Money Expert and able to give 5 years of cover. Thank You! Will recommend to others.
SIMPLE, STARIGHT FORWARD, EASY TO UNDERSTAND SITE
Extremely good easy to use and understand site.
Seems easy enough to get a quote, competitive and the ts&cs appear pretty simple - not too much to digest! Thanks!
Very straightforward and easy to arrange - thank you.
Easy to use website, cheapest quotes I have found so far! Good value for money!
Very easy to understand and quick. Excellent .
Great , easy
Easy to use web site
simple to use, clear and concise. great value for money as long as it works if I need it
Process very easy and simple to arrange, however the real test of service will be if I ever have to make a claim, which I trust will be as simple and hassle free as arranging the insurance.
Excellent, quick quote that was the best I could find. I like to ensure that I always get the best deals available, and this is one of them. Hopefully I'll never need to use the service but for this price you'd be silly not to get the cover. Many thanks
Easy to navigate website
The web site form to purchase was straight forward and easy to navigate. I did though have to call your 0800 number (my goodnes the call was answered so quickly I thought it was an automated voice, soon realised it was not and spoke to a very professional and charming lady) as before completing the GAP insurance purchase it asked to confirm and tick the box that I had read your terms and conditions. I could not, hence the call as there is no reference to your T's and C's on the page ('s) certainly not that I could see, so something to look at updating which would save calls to you and would be a quicker and less frustrating user experience looking for them. :) GAP123 reponse - Thank you for your comments. We do not provide a reference until the policy process has been completed, however we would be able to search by your postcode and surname for uncompleted policies in any case. We find this is much more personal than making our customers a reference number. Thank you for your feedback.
Very easy customer service rep (****** I think!) was very helpful thanks
I just purchased the combined vehicle replacement policy. I was impressed by the information given in laymans terms which was easy for me to understand. I have been able to link my gap insurance with my existing insurances first year new for old policy using their deferred scheme. Impressed thank-you.
Very easy to follow instructions and very informative by use of examples .
XXXXX was good when I called making a query
The process of taking out the gap insurance was really easy and very good value. Many thanks
Extremely simple website to use - easy options laid out with good explanations of cover. A fraction of the cost of the gap insurance offered by Land Rover.
Very painless process
Very easy to purchase well explained .Thank you.
Very easy site to purchase Gap Insurance at a fair price compared to Dealerships, I was quoted Â£499 for the same cover at Volkswagen
Very easy thanks
Very easy to navigate the system, a great price considering dealer GAP is a lot more expensive.
Straight. Forward and easy, used this company now for my last 4 cars and always first class
great price and easy to use web-site.
Simple process and saved myself 300 pound from vauxhall quote
Straight forward - easy to understand.
Easy and straight forward
Simple instructions to follow, easy to complete
Very easy to use.
Simple Service and a good price. Lets hope I never need to call on the policy, but if I do I hope your service continues to be this good!
Simple and pain free!
Thanks, that was really quick and easy
This was a very easy process, no problem at all.
Easy purchase thank you
Very user friendly website, everything laid our really well with a final outcome of a very excellent quote.
Very good , so far, and a very good price.
Excellent website. Easy process. Great price.
A very simple process. One of your telephone representatives directed us to this option after we called to discuss a higher quote with him, thereby saving us money. Very impressive!
Very good - competitive quote, quick process, easy to use website. Thanks!
Hi, It was very easy to complete form and details. The website was easy to use and the instructions were easy to follow. Many thanks.
Swift, Simple, easy. Thank you!
Clear and concise - easy to complete
Excellent. Very clear and easy site.
easy to buy
Very easy to use. Most satisfied. Ms M Mainwaring
simple to understand and fair price
Very good no problems
Very straight forwards and easy to use
OK , quick and efficient
searched all internet good info easy to setup and good value for money
A speedy process and a very competitive price for 3yrs cover.
5 STARS FOR COVER & PRICE
Clear and easy website
Good, clear website. Works well.
Smooth easy process the price is half to what I was previously quoted nice to have peace of mind
So far, so good.
Brilliantly easy, well explained, quick process, documents emailed straight away. Peace of mind. Thanks!
easy and effortless, very simple questions and explained clearly.
The cehivle is a new vehicle and we had to put in a provisional regisration date as the vehicle has not arrived yet. Maybe you should have an option to tick that you don't know when registration took place? - GAP123 response - Thank you for your comments Clare. The date of first registration request is only an estimation, and on a new vehicle it would not have an effect on the policy itself. We will take your comments on board and see if we can make that section clearer
Very easy quote process and good price
As before easy to do, let's hope it is as easy if it is ever required to be used.
Very happy to do business with you again
Simple and very good value for money
Easy application, good price for peace of mind
Very easy to use. please send the hard copy of the policy document by post
Very Easy Service
really good called up to amend changes and was clearly advised on how to purchase the correct insurance
I found this website easy to follow. Please note I have just realised that he email address is incorrect it should be GAP123 response - Thank you, we have adjusted the email address on file
Superb customer support and much better premium than my local garage could offer.
i was impressed with the advice given over the phone , also the price was impressive compered with the dealer quote
Easy to under stand and complete. I Just need 3 years without claim. Peter Clough.
Easy to order and good price. Thanks
Good and straightforward summary provided of the breakdown of policy etc and was cheapest quote.
Easy to use website. Overall pleased with the application procedure.
This is my second car with GAP123, cheaper by far than the quote from the car dealer who sold me the cars. Quick and easy to arrange and pay for, excellent service and gives you peace of mind if anything should happen with your car.
Simple process to insure, well explained. Can't say how easy it will be to claim.
Very straightforward and simple to use. Great all round.
Very easy to do, very cheap, great reviews thats why i choose you guys
Very easy to complete forms
very easy to use and no hidden information very pleased
So easy and simple to use. Brilliant.
Very easy to arrange and much cheaper and the dealer's price for GAP.
Really good and only 30% of the cost of the Dealer insurance!
Very quick and easy application, thank you
Fantastic, easily explained and easily affordable. I also entered some incorrect information on my application and this was swiflty remedied by your extremely helpful and attentive telephone staff!!
Really easy - took minutes - have had gap insurance with you before and it was an excellent quick service
site very easy to use. good price.
Easy to Buy, just hope it pays out if I need it...!
Very quick and efficient selection and payment method
Very easy, and super price. Recommended!
Simple and easy to use all questions were straight forward and would recommend you to my friends without hesitation Regards Michael Fitzgerald
Easy to do on line. Use of pay pal was an additional benefit. Thankyou
easy to get the cover and 57% cheaper then dealer's quote.
Very easy and efficient
Easy to use the website - informative.
Seems to be a simple process with informative detail available too.
Very simple and quick. Much cheaper than the dealer too!
Great Straight Forward no hassle service
quick easy experience resulting in good value gap cover
Easy to understand,easy to follow will be recommending to all my friends fantastic price too much cheaper than dealer.
Very easy to complete