We understand that reviews, testimonials and comparisons are an important consideration to use a particular company or product. At GapInsurance123 we were one of the first to collect customer feedback and and ratings immediately following the purchase of a policy. Whilst it is nice to see a customer feeling that they have received a '5 Star' service, it also provides us with valuable feedback on areas that customers may have struggled with on our system, or to understand policy features etc. This enables us to tweak our websites where necessary, and make our processes and policies easi...
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